Jobs at Djinni

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We are looking for a strong Performance Driver to join our VIP Department and directly influence team motivation, performance, operational tempo, and daily results.
 

This is not a traditional Team Lead or Coach position. We are looking for someone who can energize teams, drive performance, create momentum, and build a high-performance culture.
 

🌍 Fully Remote
📈 Direct Impact on Team Performance & Business Results
🚀 Fast-Growing International Company
💡 High Level of Ownership & Influence
 

About the Role

As a VIP Sales Performance Manager, you will work closely with VIP teams and play a key role in maintaining high energy levels, strong engagement, and outstanding performance across the department.
 

Your mission will be to create and sustain an environment where teams consistently achieve and exceed targets while maintaining a strong performance culture.
 

Responsibilities

• Drive and maintain high team energy and performance
• Monitor team activity, KPIs, and daily efficiency
• Develop motivation systems, competitions, challenges, and incentive mechanics
• Increase team engagement and maintain operational tempo
• Identify performance gaps and implement corrective actions
• Work closely with Team Leads, VIP teams, Retention, and Marketing departments
• Improve productivity, discipline, and overall performance culture
• Support onboarding and adaptation of new team members
• Analyze team performance and identify opportunities for improvement
• Maintain a strong results-oriented environment
 

Requirements

• 3+ years of experience in Sales, Retention, VIP Management, Performance Management, or other performance-driven environments
• Experience in iGaming, Betting, Forex, Crypto, Fintech, or similar industries will be considered a strong advantage
• Experience working with high-performance or target-oriented teams
• Strong leadership, motivational, and communication skills
• Solid understanding of KPIs, team dynamics, and performance management principles
• Ability to work effectively in fast-paced and high-pressure environments
• Strong energy, initiative, accountability, and ownership mindset
• Fluent Ukrainian and Russian communication skills
• English proficiency (B1+) will be considered an advantage
 

What We Offer

• Fully remote work (Monday-Friday, 09:00-18:00)
• Competitive salary based on your experience and impact
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Internal knowledge-sharing sessions and team events
• Corporate psychologist support program
• Opportunities for continuous learning and professional growth
• Dynamic, ambitious, and supportive team environment
• Opportunity to directly influence team performance and business results
 

Why Join Us?

This role is ideal for professionals who enjoy building high-performing teams, creating motivation systems, driving engagement, and helping people achieve exceptional results.
 

If you thrive in fast-paced environments and want to make a measurable impact on team performance, we'd love to hear from you.
 

🚀 Apply now and become part of our growing VIP Team!

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We are looking for an experienced Product Owner with a strong background in Tier-1 markets to lead product development, drive business growth, and create outstanding player experiences.
 

This is a high-impact role for someone who combines strong product thinking, data-driven decision-making, and deep expertise in casino products.
 

🌍 Fully Remote
📈 Direct Impact on Product Strategy & Business Results
🚀 International Tier-1 Focus
💡 High Level of Ownership & Decision-Making
 

About the Role

As a Product Owner, you will take ownership of casino product development, collaborate with cross-functional teams, and drive product initiatives from discovery to delivery.
 

You will be responsible for identifying growth opportunities, improving player experience, optimizing product performance, and delivering features that create measurable business impact across Tier-1 markets.
 

Responsibilities

• Own and manage the product roadmap and backlog
• Define product vision, strategy, and priorities based on business goals and player needs
• Analyze product performance and monitor key metrics (GGR, NGR, RTP, Retention, LTV, Conversion)
• Conduct market, competitor, and player research across Tier-1 markets
• Create product requirements, specifications, user stories, and feature documentation
• Collaborate closely with CRM, Analytics, Design, and Development teams
• Drive A/B testing initiatives and data-driven product improvements
• Optimize retention mechanics, bonus systems, and player journeys
• Identify growth opportunities and scale successful product initiatives
• Ensure timely delivery of product features and improvements
 

Requirements

• 4+ years of Product Owner or Product Management experience within iGaming
• Strong experience working with Tier-1 markets
• Deep understanding of casino product metrics (GGR, NGR, RTP, Retention, LTV, Conversion)
• Hands-on experience with analytics and experimentation tools (Google Analytics, Hotjar, Power BI, Amplitude, or similar)
• Strong knowledge of player behavior, segmentation, and customer journey mapping
• Experience designing and optimizing retention strategies
• Experience with bonus mechanics, gamification, and engagement systems
• Strong understanding of UI/UX principles and product development processes
• Experience working with cross-functional teams and managing product backlogs
• Excellent analytical, communication, and stakeholder management skills
• Fluent Ukrainian and Russian communication skills
• English proficiency (B2+) will be considered a strong advantage
 

What We Offer

• Fully remote work
• Competitive salary package
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent processes and clear business goals
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Access to internal expertise and knowledge-sharing initiatives
• Continuous professional development and learning opportunities
• Opportunity to directly influence product strategy and business performance
 

Why Join Us?

We are building products used by players across multiple international markets and continuously investing in innovation, growth, and product excellence.
 

If you're passionate about product development, analytics, experimentation, and creating exceptional player experiences, we'd love to hear from you.
 

🚀 Apply now and become part of our growing Product Team!

Critical Requirements

• 3+ years of experience as a Financial Manager.
• English proficiency at B2/C1 level
• Ability to conduct negotiations with vendors
• Strong knowledge of P&L, Cash Flow, and financial analytics in the iGaming sector.
• Proven experience in budgeting, forecasting, and financial control.
• Hands-on experience in collaboration with counterparties and financial specialists.
• Advanced proficiency in Excel / Google Sheets.
• Strong analytical mindset, high level of organization, and attention to detail.
• Understanding of cryptocurrency payments.
   

Functional Responsibilities

• Management of project budgets (annual, quarterly, monthly) and control of their execution.
• Analysis and management of P&L, Cash Flow, and preparation of financial reports.
• Monitoring payments for team services and tools.
• Setting and tracking financial tasks via Jira.
  Implementation of cost optimization initiatives across projects.
• Optimization of financial processes and expenses, identifying effective solutions to increase
  profitability

We offer:
• Opportunity to make an impact and see the results of your work within the company.
• Competitive compensation that grows with your achievements.
• Paid vacation and sick leave.
• Medical insurance.
• Budget for conferences, workshops, and training to support your professional growth.
• Free English language courses.
• Flexible work schedule.

Critical Requirements

• 3+ years of experience as a Financial Manager.
• English proficiency at B2/C1 level
• Ability to conduct negotiations with vendors
• Strong knowledge of P&L, Cash Flow, and financial analytics in the iGaming sector.
• Proven experience in budgeting, forecasting, and financial control.
• Hands-on experience in collaboration with counterparties and financial specialists.
• Advanced proficiency in Excel / Google Sheets.
• Strong analytical mindset, high level of organization, and attention to detail.
• Understanding of cryptocurrency payments.
   

Functional Responsibilities

• Management of project budgets (annual, quarterly, monthly) and control of their execution.
• Analysis and management of P&L, Cash Flow, and preparation of financial reports.
• Monitoring payments for team services and tools.
• Setting and tracking financial tasks via Jira.
  Implementation of cost optimization initiatives across projects.
• Optimization of financial processes and expenses, identifying effective solutions to increase
  profitability

We offer:
• Opportunity to make an impact and see the results of your work within the company.
• Competitive compensation that grows with your achievements.
• Paid vacation and sick leave.
• Medical insurance.
• Budget for conferences, workshops, and training to support your professional growth.
• Free English language courses.
• Flexible work schedule.

About the company: A product international fintech company that has been working with global banks and funds since 2011. It provides a low-latency gateway allowing instant transactions on global currency exchanges. The company works with microwave transmitters and other hardware solutions to reduce signal processing time. It offers its clients hosting services for automated trading equipment.

Work format: Remote.

Required experience:

• Experience deploying infrastructure from scratch and maintaining it for data projects
• Experience administering and supporting time-series databases at a production level

• Hands-on experience with at least one of the following databases: ClickHouse, InfluxDB, ScyllaDB/Cassandra, or KDB+ (experience with other time-series/NoSQL solutions will also be considered)

   

Nice to have:

• Experience making architectural decisions for building data infrastructure (technology selection, storage schema design, scaling)

   

Responsibilities:

• Selecting, installing, configuring, and scaling databases
• Designing data schemas and storage strategies for large volumes of data
• Building and tuning complex queries to calculate business metrics (Effective Spread, Last Look Hold Times)

• Training GUI developers and the team on working with data, acting as a subject matter expert

   

The company offers:

• 15 working days of vacation + public holidays off
• 10 sick days
• Medical insurance compensation
• Equipment

Position Overview

We are looking for a Mid-Level QA Automation Engineer with experience in developing and maintaining automated tests for both web and mobile applications.

Required Skills

2+ years of experience in QA Automation.
Hands-on experience with Playwright, Selenium, and Appium.
Experience in automating both Web and Mobile applications.
Strong programming skills in C# and Java.
Experience with test automation frameworks and best practices.
Familiarity with Git and CI/CD processes.
Strong analytical and problem-solving skills.
Good communication and teamwork abilities.

Responsibilities

Develop and maintain automated test suites for web and mobile applications.
Execute regression, smoke, and end-to-end tests.
Collaborate with developers and product teams to ensure product quality.
Investigate, document, and track defects.
Improve automation coverage and contribute to the QA automation strategy.

Nice to Have

Experience with API testing.
Experience working in Agile/Scrum environments.
Familiarity with Azure DevOps or Jira.

Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features three programs that ensure player interactions with gambling platforms are exciting right from the start.

We offer solutions on three epic levels:

• Acquisition and engagement — CopyStake introduces users to an iGaming website, allowing them to bet alongside their favorite streamers.
• Retention — the Play to Earn and Hold to Earn loyalty programs keep player engagement high by guaranteeing rakeback and distributing a share of the platform’s revenue.
• Brand equity — the tokenization of loyalty points helps transform users’ affinity for a brand into a personal interest in its financial success. In Trueplay’s take on Web3 loyalty, players feel like casino stakeholders.

More than 20 iGaming brands from 18 markets are fostering player loyalty with Trueplay. 

Our expanding company is looking for a Senior Product Manager to join our team.

It is important for us that you have:

• 3+ years of experience as a Product Owner, Business Analyst, or Product Manager,
• Experience in managing product roadmaps, defining requirements, and prioritizing features based on business impact.
• Ability to translate business needs into technical requirements and work effectively with development teams.
• Familiarity with Agile methodologies (Scrum, Kanban) and working in cross-functional teams.
• Strong analytical skills, with the ability to interpret data, identify trends, and drive data-backed decision-making.
• Experience in API integrations and workflow automation within CRM systems.
• Exceptional communication and stakeholder management skills, with the ability to influence decisions across different departments.
• Experience using JIRA, Confluence, or other product management tools.

Nice-to-Have Skills:

• Prior experience in B2B SaaS, fintech, or digital transformation projects.
• Understanding of data privacy regulations (GDPR, CCPA) as they relate to CRM and customer data.
• Technical background or familiarity with SQL, automation tools or CRM customization.
• Knowledge of marketing automation and sales enablement tools that integrate with CRMs.

Responsibilities:

• Own and manage the product roadmap, ensuring alignment with company objectives and business needs.
• Prioritize and refine backlog, defining clear user stories, acceptance criteria, and technical requirements.
• Work closely with cross-functional teams (engineering, sales, marketing, and customer success) to gather requirements and implement product improvements.
• Ensure the product integrates smoothly with third-party tools, internal business platforms, and other enterprise solutions.
• Define and track product KPIs, analyzing data to drive feature adoption, user engagement, and system efficiency.
• Lead sprint planning, backlog grooming, and retrospectives, ensuring development efforts are focused and efficient.
• Act as the main point of contact between business stakeholders and the development team, translating business needs into actionable technical requirements.
• Stay up to date with industry trends, and competitor solutions, identifying ways to enhance the platform.
• Work with UX/UI designers to enhance CRM usability, ensuring an intuitive experience for all users.

We offer:

• Hybrid format: Warsaw, Poland or Kyiv, Ukraine
• Flexible working hours
• Compensation that includes coverage for 20 days to recharge and unwind
• Additional support covering 14 days for health-related matters when needed
• Support in professional growth during the initial months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation

Riga | Remote-first | Full-time
 

About us and the role:

We are IGaming company operating across multiple GEOs with an active affiliate base already generating qualified FTD volume every month.

We are hiring a Senior Affiliate Manager to help take the affiliate channel from strong to dominant.

This is a revenue ownership role for someone who already knows the affiliate market, has an active network, understands traffic economics, and can scale quality volume without sacrificing margin.

You will not be judged by how many partners you talk to.

You will be judged by the quality of traffic, the strength of unit economics, and the revenue contribution you create.

What you will do:

Partner acquisition and growth

• Source, onboard, reactivate, and scale high-value affiliates from your own network and the wider market
• Build and deepen relationships across the traffic landscape: streamers, KOLs, X/Twitter influencers, Telegram and Discord communities, SEO affiliates, PPC affiliates, media buyers, and programmatic media buying teams
• Expand the active partner portfolio across priority GEOs and high-value traffic segments

KPI and funnel ownership

• Own the full affiliate funnel: click -> reg -> first deposit -> second deposit -> ROI
• Monitor and improve source-level performance across every stage of the funnel
• Analyze traffic quality, retention quality, and revenue contribution by partner
• Work closely with product, design, CRM, BI, and finance teams to improve conversion quality and player value

Creative performance

• Work with internal teams and partners on creatives, promo angles, landing pages, and positioning
• Drive creative testing and optimization focused on commercial performance, not vanity metrics
• Identify when poor creative execution is limiting an otherwise strong traffic source and fix it fast

Commercial strategy and deal execution

• Negotiate CPA, RevShare, Hybrid, Sub-affiliate, and custom commercial structures
• Set rates, caps, KPIs, traffic conditions, and commercial protections
• Build deal structures that reward quality and long-term value rather than low-grade volume
• Balance partner motivation with margin discipline

Anti-fraud and traffic quality

• Monitor partner traffic daily for specific abuse patterns including motivated traffic, multi-accounting, self-deposit schemes, bonus abuse, fake engagement, and source manipulation
• Work with internal fraud and BI teams to identify wallet, behavioral, and conversion anomalies early
• Strengthen and operationalize anti-fraud processes at the affiliate level
• Cut bad traffic fast before it damages unit economics

Technical operations

• Manage tracking links, postbacks, S2S callbacks, promo setups, and reporting flows
• Work confidently with trackers such as Affise, Scaleo, Alanbase, or in-house systems
• Use competitive intelligence tools such as SEMrush, Similarweb, Ahrefs, HUMBL, PartnerMatrix, and Blask to benchmark affiliates, validate traffic opportunities, and support commercial decisions
• Run partner reconciliations accurately and on time

Conference presence

• Attend and work major industry events including SiGMA, iGB Affiliate, SBC, AffPapa, ICE, and Token2049
• Turn meetings, introductions, and networking into signed deals and scalable partnerships
• Stay current on market rates, partner reputation, competitor moves, and emerging traffic sources

Who you are:

Non-negotiable

• 2+ years of hands-on affiliate management experience in IGaming, Web3 and other related niches
• Active network of affiliates, streamers, KOLs, and traffic partners you can realistically activate
• Strong command of affiliate economics and source-level performance management
• Deep understanding of anti-fraud and the ability to identify manipulated traffic early
• Strong understanding of how creatives influence acquisition quality and commercial outcomes
• Confident negotiator with strong commercial instinct
• Hands-on with tracking, postbacks, attribution, and partner integrations
• English B2+ written and spoken
• Comfortable operating in a fast, performance-led environment with direct ownership of results

Strong plus:

• Relationships with top streamers, KOLs, X/Twitter influencers, Telegram and Discord communities, SEO partners, PPC affiliates, and programmatic media buying teams
• Hands-on experience with Affise, Scaleo, Alanbase, SEMrush, Similarweb, Ahrefs, HUMBL, PartnerMatrix, and Blask
• Proven experience scaling affiliate program in competitive international GEOs
• Strong understanding of VIP acquisition, whale-quality traffic, and high-value player behavior
• Additional languages such as Portuguese, Turkish, Spanish, or Hindi

Compensation:

Strong affiliate talent should be paid like revenue talent.

• Base salary: €2,500-4,500 net/month depending on seniority, network strength, and proven commercial value
• Performance bonus: tied to qualified FTD volume, traffic quality, and revenue contribution - uncapped
• Strong performers should see clear upside beyond base through a transparent performance model

What we offer:

• Remote-first setup with optional access to a premium office in Riga
• Relocation support for candidates moving to Latvia
• High-end equipment
• Full social package after probation
• Monthly sports / wellness compensation
• Professional development budget
• Conference and travel budget for major industry events
• Fast decision-making, transparent communication, and direct access to leadership
• Clear path toward Head of Affiliates for the right performer

How to apply:

Please send:

1. Your CV with IGaming, Web3 and other related niches affiliate experience clearly highlighted
2. A short NDA-friendly summary of your recent affiliate portfolio, including traffic types, GEOs, and deal structures
3. Your expected compensation and earliest possible start date
4. One example of a partner or traffic source you personally scaled, including what you changed in the funnel or economics and what result it produced

Proof matters more than claims.

A product company whose solutions are recognized as the industry's best by Euromoney (World's Best FX Connectivity Solution). For over 10 years, they’ve been building ultra-low-latency trading systems for Tier-1 & Tier-2 banks in the US and EU, hedge funds, and crypto exchanges.

The Challenges:
- Their unified API covers over 95% of global FX liquidity and integrates 100+ trading venues.
- They build low-latency gateways that empower clients to stay ahead of the competition — where even fractions of a millisecond matter.
- Their modular platform manages risks, aggregates liquidity, and supports trading across eFX, eFutures, Cryptocurrencies, and eMetals.

The company is looking for a Senior Full Stack Developer.

Requirements:

• At least 6 years of development experience:

  Fullstack + Microsoft : C# / .NET / .Net Core / MVC / Angular / HTML5 / Web Sockets. 

• Experience with SQL DB (MySQL) - Stored procedures, performance & tuning.

Responsibilities:

• Lead a project in their application team, creating high-end automatic financial trading systems.
• Work directly with a customer.
• Be involved in requirements and devops. 

The company offers:

• Working hours: 9:00 AM to 6:00 PM.
• Paid time off: 15 working days + public holidays.
• Sick leave: 10 days.
• Benefits: Health insurance coverage.
• Equipment: Working hardware provided.
• Salary reviews: Once a year.

Join an innovative AI-powered voice commerce platform and become the first Customer Support professional responsible for building and scaling customer support operations from the ground up.

This role combines hands-on customer support ownership with the opportunity to design processes, implement tools, define KPIs, and build a future support organization. As the business grows, you will hire, train, and lead support agents, evolving into the manager of the future Service Center.
 

Responsibilities

• Build and own the entire B2C customer support function from scratch
• Establish a tiered support model combining AI voice agents, human escalation, and engineering support workflows
• Create and manage Help Center content, FAQs, troubleshooting guides, and self-service resources
• Own customer refund and dispute processes
• Manage support across multiple channels, including voice interactions, QR-code support, and order-related customer touchpoints
• Handle customer issues related to order accuracy, missing or incorrect items, payments, cancellations, and other service-related inquiries
• Coordinate support processes and escalations with OEM partners
• Work closely with Product and Engineering teams, turning customer feedback into actionable improvements
• Define, track, and improve support KPIs and SLAs
• Maintain operational reporting for internal stakeholders and external partners
• Analyze support trends, identify root causes, and drive process improvements
• Hire, onboard, train, and manage support agents as customer volumes grow
   

Requirements

• Experience building or significantly improving B2C customer support operations
• Experience designing support processes, selecting tools, creating knowledge bases, and establishing workflows
• Background in consumer commerce, food delivery, on-demand services, e-commerce, or similar customer-facing industries
• Experience working with tiered support models involving automation, chatbots, or AI-driven first-line support
• Experience managing refunds, disputes, and customer resolution processes
• Ability to work cross-functionally with Engineering, Product, Operations, and external partners
• Experience defining and managing support KPIs, SLAs, and reporting frameworks
• Strong analytical mindset with the ability to turn support insights into operational and product improvements
• Comfortable working in a fast-paced startup environment with ambitious launch deadlines
• Strong communication, organizational, and stakeholder management skills
   

Nice to Have

• Experience with Intercom
• Experience with Stripe
• Experience supporting AI-powered or technology-driven consumer products
   

Why This Role?

• Be the first support hire and shape the entire customer support function
• Work directly with AI, voice technology, and consumer commerce products
• Influence product and operational decisions through customer insights
• Build and lead your own team as the company scales
• Clear growth path toward managing the future Service Center
   

Working day Mon-Fr 12am - 9pm Kyiv time

Remote, full-time, B2B, no weekends or night shifts.

Наш клієнт, Jugabet —  бренд і ігрова платформа, доступна для гравців у Латинській Америці. Завдяки сильному регіональному фокусу та локалізованим стратегіям, Jugabet швидко стає ключовим гравцем на ринку.

Ідеально для тих, хто прагне:

• Розробляти та відповідати за стратегічний щомісячний VIP CRM-календар для клієнтів Casino та Sports, використовуючи аналітику для прийняття рішень на основі даних;
• Контролювати дохідні цілі VIP CRM та розподіл бонусного бюджету, забезпечуючи відповідність загальним бізнес-цілям;
• Моніторити співвідношення вартості бонусів до інкрементального доходу та забезпечувати позитивний ROI кампаній, оптимізуючи структуру стимулів для максимальної маржинальності;
• Розробляти, впроваджувати та постійно оптимізувати VIP lifecycle-шляхи (Onboarding, Growth, Loyalty, Churn Prevention) з чіткими KPI щодо утримання, зростання ARPU та LTV;
• Планувати, запускати та оптимізувати кампанії з VIP-апсейлу, утримання та реактивації на щоденній основі;
• Тісно співпрацювати з VIP Account Managers для узгодження автоматизованих CRM-флоу з персоналізованою ручною комунікацією, забезпечуючи безшовний клієнтський досвід;
• Керувати комунікацією через email, SMS, push-повідомлення та in-app повідомлення, забезпечуючи узгодженість і релевантність;
• Відстежувати, аналізувати та звітувати за ключовими показниками: Retention Rate, Reactivation Rate, Churn Rate, ARPU, LTV та щомісячні потоки доходу;
• Моніторити метрики конверсії кампаній (рівень прийняття, використання, виконання wagering, інкрементальний uplift) та ефективність комунікацій (Open Rate, CTR, Conversion Rate, Delivery Rate);
• Розробляти та проводити статистично коректні A/B та мультиваріантні тести з визначенням гіпотез, метрик успіху та оцінкою інкрементальності для постійного покращення результатів.

Досвід, який стане твоєю перевагою:

• Від 1 року досвіду в CRM в індустрії iGaming із безпосереднім управлінням VIP-сегментом;
• Сильне аналітичне мислення та здатність працювати зі складними наборами даних, перетворюючи інсайти на практичні стратегії;
• Досвід оптимізації бонусних витрат та аналізу ROI кампаній;
• Впевнене володіння CRM-інструментами, платформами маркетингової автоматизації та системами трекінгу ефективності;
• Глибоке розуміння поведінки гравців і динаміки життєвого циклу в продуктах Casino та Sports;
• Досвід роботи з ринками LATAM (іспаномовні країни) буде значною перевагою.

Ми цінуємо:

• Проактивність та винахідливі у вирішенні питань, пов’язаних із кампаніями, сегментацією або бонусами;
• Сильні комунікаційні та презентаційні навички, здатні чітко формулювати стратегічні звіти та рекомендації;
• Здатність працювати в динамічному середовищі з кількома ринками, частими релізами ігор та насиченим календарем подій.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Prepare and own a strategic monthly VIP CRM calendar tailored for Casino and Sports customers, leveraging analytics to drive data-informed decisions; 
• Control VIP CRM revenue targets and bonus budget allocation, ensuring alignment with overall business objectives; 
• Monitor bonus cost versus incremental revenue and ensure positive campaign ROI, optimizing incentive structures to maximize margin efficiency; 
• Develop, implement, and continuously optimize VIP lifecycle journeys (Onboarding, Growth, Loyalty, Churn Prevention) with clear KPIs for retention, ARPU growth, and LTV; 
• Plan, execute, and optimize campaigns for VIP upselling, retention, and reactivation on a daily basis; 
• Collaborate closely with VIP Account Managers to align automated CRM flows with high-touch manual outreach, ensuring a seamless and personalized player experience; 
• Manage communications across email, SMS, push notifications, and in-app messaging channels, ensuring consistency and relevance;
• Track, measure, and report on key performance metrics including Retention Rate, Reactivation Rate, Churn Rate, ARPU, LTV, and monthly revenue flows; 
• Monitor campaign conversion metrics (acceptance rate, usage rate, wagering completion, incremental uplift) and communication performance (Open Rate, CTR, Conversion Rate, Delivery Rate);

• Design and execute statistically robust A/B and multivariate tests, defining hypotheses, success metrics, and incrementality impact to drive continuous performance improvement.

   

Experience you’ll need to bring:

• At least 1 year of CRM experience within the iGaming industry, with direct exposure to VIP segment management; 
• Strong analytical mindset with the ability to interpret complex datasets and translate insights into actionable strategies;
• Experience managing bonus cost optimization and campaign ROI analysis;
•  Proficiency in CRM tools, marketing automation platforms, and performance tracking systems; 
• Deep understanding of player behavior and lifecycle dynamics within Casino and Sports products;

•  Experience working with LATAM markets (Spanish-speaking regions) will be a strong advantage.

   

It's a perfect match if you have those personal features:

• Proactive and resourceful approach  in resolving campaign, segmentation, or bonus issues quickly; 
• Strong communication and presentation skills, with the ability to deliver clear strategic reports and recommendations; 

• Ability to work in a fast-paced environment with multiple markets, frequent game releases, and dynamic event calendars.

   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Наш клієнт — міжнародна онлайн-ігрова компанія, що надає послуги спортивних ставок і казино, з потужною присутністю на ринку Латинської Америки. Стратегічною метою компанії є надання високоякісного, персоналізованого ігрового досвіду, з використанням сучасних технологій і локалізованих сервісів, що враховують уподобання гравців різних країн регіону. Компанія розробляє та запускає власні ігри для казино, а також управляє власними платформами CRM, служби підтримки клієнтів (CS) та бек-офісу.

Ідеально для тих, хто прагне:

• Розробляти та реалізовувати CRM-стратегію для окремого ринку LATAM;
• Керувати повним життєвим циклом гравця: онбординг, утримання, реактивація та VIP-напрямок;
• Впроваджувати просунуту сегментацію гравців на основі поведінкових і фінансових даних;
• Управляти багатоканальними комунікаціями (email, SMS, push-повідомлення, in-app повідомлення тощо);
• Керувати та розвивати CRM-команду;
• Відстежувати та покращувати ключові показники ефективності: LTV, ARPU, Retention Rate, Churn, NGR;
• Тісно співпрацювати з командами BI, Marketing, Product та VIP;

• Взаємодіяти із зовнішніми партнерами.

   

Досвід, який стане твоєю перевагою:

• Від 5 років досвіду в CRM із сильним фокусом на утримання клієнтів та управління їх життєвим циклом;
• Від 2 років досвіду керівництва CRM-командами або управління CRM-функцією;
• Глибоке розуміння життєвого циклу гравця, стратегій утримання та механік залучення;
• Практичний досвід роботи з CRM-платформами, такими як Optimove, Salesforce, FastTrack, Smartico або аналогічними рішеннями;
• Володіння англійською мовою на рівні Intermediate або вище;
• Підтверджений досвід роботи з ринками Латинської Америки;

• Знання іспанської мови буде значною перевагою.

   

Ми цінуємо:

• Стратегічний та орієнтований на комерційний результат лідер, здатний забезпечувати зростання CRM-напряму та покращення показників утримання;
• Приймаєте рішення на основі даних, орієнтуючись на вимірюваний бізнес-результат та постійну оптимізацію;
• Маєте успішний досвід управління людьми, створення та розвитку високоефективних команд;

• Володієте сильними навичками взаємодії зі стейкхолдерами, комунікації та пріоритизації завдань у динамічному середовищі.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. The strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the diverse preferences of Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS, and Back-office platforms.

Perfect for those who aim to:

• Develop and execute CRM strategy for a specific LATAM market;
• Own the full player lifecycle: onboarding, retention, reactivation, VIP;
• Implement advanced player segmentation based on behavioral and financial data;
• Manage multi-channel communications (email, SMS, push, in-app, etc.);
• Manage and develop the CRM team;
• Monitor and improve key KPIs: LTV, ARPU, Retention Rate, Churn, NGR;
• Collaborate closely with BI, Marketing, Product, and VIP teams;
• Communicate with external partners.

Experience you’ll need to bring:

• 5+ years of experience in CRM, with a strong focus on retention and customer lifecycle management;
• 2+ years of experience leading CRM teams or managing CRM functions;
• Strong understanding of player lifecycle, retention strategies, and engagement mechanics;
• Hands-on experience with CRM platforms such as Optimove, Salesforce, FastTrack, Smartico, or similar solutions;
• English proficiency at an intermediate level or higher;
• Proven experience working with LATAM markets;
• Spanish language proficiency would be considered a strong advantage.

It's a perfect match if you have those personal features:

• Strategic and commercially minded leader with the ability to drive CRM growth and retention performance;
• Data-driven decision maker with a strong focus on measurable business impact and continuous optimization;
• Proven people management experience, with the ability to build, develop, and lead high-performing teams;
• Strong stakeholder management, communication, and prioritization skills, thriving in a fast-paced and dynamic environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Наш клієнт, Jugabet — бренд і ігрова платформа, доступна для гравців у Латинській Америці. Завдяки сильному регіональному фокусу та локалізованим стратегіям, Jugabet швидко стає ключовим гравцем на ринку.

Ідеально для тих, хто прагне:

• Координувати кросфункціональну роботу між командами Marketing, CRM, Product та іншими, забезпечуючи видимість пріоритетів і контроль за їх виконанням;
• Володіти ритмом зустрічей, включаючи планування сесій, ретроспектив, статус-апдейтів, ведення нотаток та контроль подальших дій;
• Покращувати процеси роботи з кількома брендами шляхом виявлення неефективностей, пропонування рішень і документування нових способів роботи;
• Підвищувати рівень використання Jira через налаштування робочих процесів, створення дашбордів і впровадження найкращих практик у командах;
• Автоматизувати рутинні завдання, такі як статус-звіти, оновлення презентацій, фолоу-апи, повторювані комунікації та дашборди, використовуючи AI та no-code інструменти;
• Співпрацювати із зовнішніми експертами та консультантами, перетворюючи їхні рекомендації на практичні рішення для щоденної роботи команд.

Досвід, який стане твоєю перевагою:

• 2–4 роки досвіду на позиції координатора, менеджера проєктів або операційного спеціаліста з роботою між кількома командами;
• Відмінні організаційні навички та здатність доводити справи до завершення — ви закриваєте всі відкриті питання;
• Впевнене володіння Jira та Confluence, комфортна робота з налаштуванням workflow і дашбордів;
• Комфортне використання AI-інструментів у щоденній роботі;
• Практичний досвід роботи щонайменше з одним no-code інструментом автоматизації.

Ми цінуємо:

• Допитливість: ви ставите уточнювальні запитання, щоб краще зрозуміти проблему, процес або робочий потік;
• Мислення людини, яка доводить справи до кінця: ви завершуєте розпочате, а незакриті питання вас турбують;
• Мислення людини, яка підтримує порядок: ви підтримуєте організованість не час від часу, а постійно. Документація, фолоу-апи та невеликі покращення не залишаються поза увагою;
• Увага до деталей: ви помічаєте невідповідності, відсутність відповідальних осіб і блокери, які інші можуть не побачити;
• Готовність ставити під сумнів: ви висловлюєте свою думку, якщо щось не має сенсу, роблячи це конструктивно та з повагою.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Coordinate cross-functional work across Marketing, CRM, Product, and other teams, ensuring priorities stay visible and on track;
• Own the meeting rhythm, including planning sessions, retrospectives, status updates, meeting notes, and follow-up actions;
• Improve multi-brand processes by identifying inefficiencies, proposing solutions, and documenting new ways of working;
• Enhance Jira adoption by configuring workflows, building dashboards, and driving best practices across teams;
• Automate routine work such as status reporting, presentation updates, follow-ups, repetitive communications, and dashboards using AI and no-code tools;
• Collaborate with external experts and consultants, translating their recommendations into practical solutions for day-to-day team operations.

Experience you’ll need to bring:

• 2–4 years in a coordinator, project, or operations role across multiple teams;
• Strong organizational and follow-through skills, you close loops;
• Solid Jira and Confluence user, comfortable configuring workflows and dashboards;
• Comfortable using AI tools in daily work;
• Hands-on with at least one no-code automation tool.

It’s a perfect match if you have those personal features:

• Curiosity: You ask clarifying questions to better understand a problem, process, or workflow;
• Finisher mindset: You see things through to completion; loose ends bother you;
• Maintainer mindset: You keep things organized over time, not just in bursts. Documentation, follow-ups, and small improvements don't get forgotten;
• Attention to detail: You notice inconsistencies, missing ownership, and blockers that others might overlook;
• Willingness to challenge: You speak up when something doesn't make sense, respectfully and constructively.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

We are looking for an experienced Atlassian Jira Administrator to join our team and take ownership of the development, support, and scaling of our internal Atlassian ecosystem.

In this role, you will work with Jira Software, Jira Service Management, and Confluence to help teams build efficient workflows and ITSM processes, automate business operations, and integrate Atlassian products with internal and external systems.

Responsibilities:

• Design, configure, and maintain solutions based on Atlassian products (Jira Software, Jira Service Management, Confluence)
• Develop and support complex automations using Automation for Jira, ScriptRunner, or similar tools
• Integrate the Atlassian ecosystem with internal and external systems via REST APIs, webhooks, and middleware
• Develop custom scripts, listeners, validators, and other custom extensions
• Build and maintain integrations with DevOps tools and CI/CD pipelines (GitLab, GitHub, Azure DevOps, etc.)
• Optimize the performance, stability, and scalability of Jira environments
• Participate in migration and transformation initiatives, including Cloud-to-Cloud migrations
• Create and maintain technical documentation, best practices, and governance standards
• Consult internal teams on workflows, service processes, and business process automation

Requirements:

• 3+ years of commercial experience working with Atlassian products/ecosystem
• Strong expertise in Jira administration (workflows, schemes, permission models, JQL)
• Hands-on experience with Jira Service Management (ITSM / ESM processes)
• Experience with scripting (Groovy for ScriptRunner or similar approaches)
• Understanding of REST APIs, webhooks, and integration patterns
• Experience working with JSON and a basic understanding of HTTP
• Experience integrating Atlassian products with DevOps and CI/CD tooling
• English level sufficient for reading and working with technical documentation

Nice to have:

• Experience developing Forge or Connect applications
• Experience with Microsoft SharePoint or Power Platform
• Practical experience with Identity / SSO / Atlassian Access
• Experience supporting enterprise-scale Atlassian environments

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a hands-on Outbound Marketing Specialist who will take ownership of outbound campaigns and directly impact lead generation and business growth.

For a perfect match, we expect 🎯

• 1+ year of experience in marketing, growth, lead generation, or outbound campaigns
• Hands-on experience with Email marketing campaigns and basic automation tools
• Confident use of LinkedIn 
• Ability to launch, manage, and optimize LinkedIn and Email campaigns
• Experience collaborating with Sales teams — supporting outreach activities, validating leads, assisting across directions
• Strong hypothesis-driven mindset: ability to generate ideas, test them, analyze results, and iterate
• Understanding of B2B marketing and client acquisition logic
• English level: Intermediate (written communication)

Nice to Have 💎

• Experience building or optimizing marketing or lead generation processes
• Familiarity with outreach or lead generation automation tools
• Experience working with additional channels or segmentation approaches
• Analytical thinking and willingness to experiment
• Understanding of IT / tech / digital environment
• Experience working with the Ukrainian B2B market

Duties & Responsibilities 💼

• Launching, configuring, and managing LinkedIn and Email outreach campaigns
• Testing new ideas, channels, segments, and messaging approaches for client acquisition
• Working closely with the Sales team:
  • supporting outreach tasks
  • validating and qualifying leads
  • maintaining campaign flow
• Researching and identifying relevant target companies and contacts
• Preparing and running targeted outbound campaigns for specific niches
• Analyzing campaign performance and key metrics
• Proposing improvements to workflows and enhancing overall campaign performance

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact