Jobs at Djinni

TRMNL4 [terminal for] is a global consumer tech startup ecosystem connecting startups, investors, and ecosystem players. We run acceleration programs with Meta, Snapchat, Inworld AI, host events at top conferences across the US and Europe, and work with 300+ VCs and 100+ operators from companies like Tinder, Spotify, Wise, Flo, Headway.

We've already supported 250+ startups from 112 countries and helped them raise over $20M in funding.

But what matters most to us is knowing this work makes a difference. Our projects strengthen Ukraine's startup ecosystem and genuinely support the economy.

We're looking for a Communication Specialist who gets the power of community, isn't afraid of ambitious goals, and wants to help us build real connections with startups, partners, investors, and media, spotting opportunities others overlook.

You'll be at the center of our launches and promo campaigns.

You'll drive communication for our programs and events from start to finish, using the channels we've built plus whatever new ideas you bring.

Your main focus: getting our projects in front of people through channels that already have credibility in the global tech ecosystem:

• TRMNL4 socials
• our newsletter (10K+ readers in global tech)
• our startup community and alumni network of founders, VCs, and operators
• partner tech communities worldwide

• Ukrainian and international press

   

We've got communication workflows in place, and you'll work directly with the person who built them. They'll show you the ropes and support you.

Here's what we're looking for:

• 1+ years in PR or comms (international experience is a plus)
• strong English, written and spoken. You'll talk with international teammates, partners and press a lot, including in person

• ability to write well for different audiences. Cracking jokes in a post one minute, writing serious investor reports the next. If you're good at using AI to make your work more efficient, even better.

   

You'll fit in if you've good taste, think creatively, take ownership of your work, ship things, and handle feedback effectively.

What you get:

• flexible schedule, work remotely, human management because we want you to actually enjoy your job
• competitive pay, insurance, and 20 days paid vacation a year
• learning opportunities and career growth support

Here's how the process works:

First, please send us your CV and a cover letter. Then we'll ask you to answer a few screening questions. After that comes an interview and a test task. The test helps us see your hard skills in action and helps you figure out if you'd actually enjoy this kind of work. If we're both feeling it, we'll make you an offer and bring you onto the team.

Want to know more about TRMNL4? Check out our website, and our main programs: Startup Academy, Traction Builder, Consumer AI Accelerator.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

Join our dynamic Advanced Technology Solution (ATS) team as a Solution Architect and lead the charge in developing transformative global smart solutions. We are seeking a forward-thinking individual with engineer expertise to spearhead projects from AI and RPA to web development and beyond, while effectively assessing and integrating client requirements.

Key Responsibilities:

• Lead technical teams in designing and implementing innovative solutions, adeptly tackling complex challenges across various environments.
• Act as the primary point of contact for clients, managing their requirements and fostering clear communication between clients and the development team.
• Collaborate with stakeholders to gather and analyze project requirements, ensuring they align with both client goals and business objectives.
• Ensure on-time delivery of solutions that meet technical and functional requirements.
• Proactively identify and mitigate potential technical risks associated with projects.
• Share your domain expertise by mentoring and guiding your team toward success.
• Explore and propose new consulting opportunities within our existing customer base to drive further innovation.

Required Skills and Qualifications:

• Master's in Computer Science/Computer Engineering/Electrical Engineering.
• Technical expertise in .Net/Java/Python/Spring Boot.
• Proficiency in working with relational databases and frontend technologies.
• Solid understanding of algorithmic programming and diverse testing methodologies.
• Demonstrated leadership and mentorship skills.
  Positive, results-oriented, and a team player.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Rust Blockchain Developer (Solana)
Location: Remote
 Type: Full-time (exclusive focus required; no concurrent or part-time roles)

About Everstake
Everstake is one of the largest decentralized staking providers in Ukraine and a key player in the global Web3 infrastructure ecosystem. We support and operate blockchain networks at scale and actively invest in automation, performance optimization, and next-generation DeFi infrastructure.

We are expanding our engineering team and looking for a Middle+ Solana Rust Developer to work on high-load, low-latency blockchain systems.About the Role

This role requires 
• Strong Rust expertise, solid Web3 fundamentals, and a deep interest in performance, reliability, and blockchain internals.What You’ll Do
• Design and develop backend services in Rust for:
Transaction creation, simulation, validation, and lifecycle management
Block-building and transaction sequencing logic

 Build and maintain integrations with on-chain and off-chain services, including:
• DEXs, swaps, bridges, staking protocols, RPC providers
• Work with Solana-specific transaction models, signing flows, and execution constraints
• Aggregate and process on-chain and off-chain data to support:
Analytics, dashboards, monitoring, and alerting systems
• Develop and maintain APIs and internal services for observability and operational tooling
• Optimize systems for low latency, high throughput, and fault tolerance
• Ensure security and correctness, especially in cryptographic operations and key management
• Participate in code reviews, write unit and integration tests, and maintain clear documentation
• Collaborate closely with DevOps, Product, and Web3 researchers

What We’re Looking For
• 3+ years of production experience with Rust, ideally in backend or systems programming
• Strong experience building high-load backend services
• Hands-on Web3 / blockchain experience, including:
•Transaction building and signing
- RPC interaction and node communication
- Cross-chain or multi-protocol integrations
• Solana experience is highly preferred, including familiarity with its transaction model
• Solid understanding of blockchain cryptography (ed25519, secp256k1)

Practical experience with:
- Redis
- Docker
- Monitoring and observability tools (Grafana or similar)

• Strong understanding of secure, scalable backend architecture
• Ownership mindset, attention to detail, and ability to work independently in a fast-paced environment
• Clear communication skills and ability to collaborate in a distributed team (edited) 

We are considering only candidates of the 4-5th courses or graduates of the university (profile of computer science)

Requirements:

- Understanding of development process

- Knowledge in Software Testing Life Cycle (STLC)

- Ability and practical experience in writing test documentation: checklists, test cases etc.

- Pre-Intermediate or higher level of English

- Self-motivated, attentive to details

- Fast Learning and Motivated to learn new things

Will be a plus:

- Experience in bug tracking system (JIRA or similar)

- Basic level of SQL knowledge

- Experience with web services and API testing (Postman, Swagger)

Responsibilities:

- web-based application testing

- developing and creating test documentation

- API testing

- estimating tasks

- communicated with developers and business analytics every day

- requirements testing/review

- functional, usability, compatibility, regression, acceptance testing

About the Role

We are looking for an Upwork Sales / SDR to own client communication, qualification, deal shaping, and closing on Upwork.

This role works with warm inbound leads generated through Upwork profiles and bids.
You are responsible not only for responding to clients and closing deals, but also for actively managing and improving the performance of assigned Upwork profiles as a revenue asset.

This is not classic outbound sales and not a chat-only SDR role.
This is a full ownership role inside a marketplace environment.

👉 What You’ll Do

1. Upwork Client Communication & Sales

• Handle all incoming client responses on assigned Upwork profiles
• Maintain fast and consistent response times
• Qualify leads via chat and calls
• Conduct discovery calls with potential clients
• Shape scope, budget ranges, and next steps

• Close deals or move leads into structured follow-ups

   

Use GigRadar:

• Check the daily lead feed.
• Prioritize “hot” matches.
• Follow up on matched jobs immediately.

• Maintain a high response score to keep the GigRadar algorithm favorable.

   

2. Upwork Profile Ownership & Performance

• Own the performance of assigned Upwork profiles;
• Monitor profile metrics (views, invitations, response rate, lead quality);
• Continuously improve: profile positioning, service descriptions, portfolio, and case presentation;
• Initiate and collect client reviews;

• Treat the profile as a sales funnel, not a static page.

   

3. Deal Quality & Risk Control

• Avoid technical or delivery overpromising;
• Identify unrealistic scope, timelines, or budgets early;
• Protect the delivery team from poorly qualified deals;

• Ensure consistency between profile positioning, communication, and proposals.

   

4. CRM & Sales Discipline

• Maintain accurate deal stages in CRM (Pipedrive);
• Log key deal information and next steps;
• Keep the pipeline clean and up to date;

• Provide feedback on lead quality and profile performance.

   

5. Company Knowledge & Positioning

• Deep understanding of WeSoftYou:
• Portfolio and case studies (Living Security, ProUnitas, Miami Dolphins, F1, DocuSign-like platform, etc.).
• Key vertical expertise (EdTech, FinTech, AI, Web3, MVP).
• Differentiators and process: Discovery → D&D → Delivery → QA → Support.
• Pricing models: Fixed price, T&M, Outstaff, Packages.

• Ability to pitch WSY confidently in perfect English, both written and spoken.

   

6. Communication & Professionalism

• Keep a positive, proactive attitude with clients and internal teams.
• Manage time zones (US/EU) and ensure availability for calls as needed.

• Present clean, structured, grammar-perfect communication.

   

7. Process Adherence & Collaboration

• Follow internal sales frameworks and qualification logic;
• Work closely with Lead Generation and Marketing teams;
• Provide actionable feedback to improve Upwork positioning and lead quality;

• Contribute to continuous improvement of the Upwork sales channel.

   

Tools:

• Upwork
• GigRadar
• CRM (Pipedrive)
• Slack
• Google Meet / Zoom

• Company sales materials & portfolio library

   

👉 What We’re Looking For

• Proven experience in sales management, ideally within a software development company (B2B).
• Strong understanding of the full sales cycle, CRM, and lead qualification.
• Excellent leadership, communication, and negotiation skills.
• Results-oriented with a strategic mindset.
• Ability to coach and develop a sales team for high performance.

• English fluency (С1), both written and spoken.

   

👉 What we offer:

• 📈Professional Growth opportunities:
  — Ambitious goals and interesting projects;
  — Regular & transparent performance review and feedback process;
  — Possibility for both vertical or horizontal growth (in case you want to try a different path).
• 😌Comfortable Working conditions
  — Flexible working hours;
  — Provision of required equipment;
  — Remote working model.
• 🎁Benefits program
  — 18 working days of fully paid vacation;
  — Free tax reporting support by our Financial department;
  — Help with individual entrepreneurs’ questions and accounting support;
  — Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.);

We are looking for an Upwork Lead Generation Specialist responsible for sourcing opportunities, submitting bids, and creating initial lead records for the Upwork sales funnel.

Key Responsibilities:

1. Opportunity Sourcing & Bidding

• Search and identify relevant projects on Upwork
• Select opportunities aligned with ICP and target deal sizes
• Submit bids using approved templates and positioning
• Customize bids when required to improve relevance

• Maintain steady and consistent bidding volume

   

2. Upwork Profile Operation

• Work with assigned Upwork profiles
• Ensure all bids align with profile positioning and services
• Follow approved messaging frameworks
• Maintain consistency across all bids and profiles

3. Initial Lead Qualification

• Evaluate incoming job posts for: relevance, budget signals, scope realism;
• Avoid bidding on low-quality or unrealistic opportunities;
• Focus on leads that can realistically convert into deals;

4. CRM Lead Creation & Handoff

• Create initial lead records in CRM (Pipedrive) when a client replies;
• Capture key context from the job post and bid;
• Assign or hand off leads to Sales / SDR according to process;
• Ensure clean and accurate data at the start of the pipeline.

5. Collaboration & Feedback

• Work closely with Sales / SDR team;
• Share feedback on: lead quality, recurring client needs, objections seen in job posts;
• Adjust sourcing and bidding strategy based on results.

6. Process Adherence & Discipline

• Follow internal lead generation and qualification guidelines;
• Maintain bidding discipline and consistency;
• Track basic activity metrics (bids, replies);
• Continuously improve targeting and efficiency.

Requirements

• Experience with Upwork lead generation;
• Understanding of Upwork job search and filtering;
• Ability to evaluate project relevance and deal with potential;
• Strong written English;
• Attention to detail and consistency;
• Experience with CRM systems (Pipedrive is a plus).

What we offer:

📈Professional Growth opportunities:

• Ambitious goals and interesting projects;
• Regular & transparent performance review and feedback process;
• Possibility for both vertical or horizontal growth (in case you want to try a different path).

😌Comfortable Working conditions

• Flexible working hours;
•  Provision of required equipment;

• Remote working model.

   

🎁Benefits program

• 18 working days of fully paid vacation;
• Free tax reporting support by our Financial department;
• Help with individual entrepreneurs’ questions and accounting support;

• Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.);

   

What you’ll do: 

• You'll be the owner of all analytical aspects of your domains 

• Build and maintain reports, dashboards, and metrics, in addition to monitoring the integrity and validity of the data reported. 

• Use analytical tools, data mining, and business logic to consult the product team on various day-to-day tasks. 

• Analyze and optimize products and activities, take part in design and implementation, and be a key part of strategic product decisions.

 • Own and manage multiple data initiatives and projects both on an on-going and an ad-hoc basis. 

• Define alerts and monitor performance to improve processes efficiency 

• Provide supporting data for prioritizing new features and initiatives 

• Work closely with the Product, R&D, Operations and Business teams. 

What you’ll need: 

• 4+ years of experience working in a Product/Data/Business/Operations Analysis position in a high data-rich environment 

• Excellent proficiency in SQL 

• Excellent communication skills with the ability to deliver results of analyses clearly and effectively 

• Fast learning capabilities and proven ability to multitask - working on several projects at a time. 

• BSc/BA in a highly quantitative field such as mathematics, statistics, or engineering. 

• Proven experience working with AI tools for analytics 

• Experience in Tableau/Power BI/Looker - an advantage 

• Experience in analyzing datasets via an LLM tool - an advantage 

• Python/R experience - an advantage 

• Passion for sports - advantage

The work includes designing and developing of dental CAD/CAM system with sophisticated algorithms and complex user interactions.

You will often need to coordinate the input of a variety of domain experts so technical communication and comprehension skills are very important.

Responsibilities:

• Algorithms (computational geometry)

• Excellent C++ programming skills (5+ years experience)

• BS or MS in Computer Science, Engineering, or Mathematics

• Strong math is required. Help with domain-specific algorithms will be provided, but only on the scientific level (from a non-software-engineering colleague) and the candidate should expect to work a lot with algorithms specifically

• Good English written communication skills

• Take active part in code review

• Proactive work in distributed agile environment

Nice-to-Have Skills Description:

• Experience with developing graphics pipelines for design and simulation products with intensive user interactions and complex geometric models

• Geometric modeling including kernels (like ACIS, ParaSolid, 3D Max) and computational modeling

• Qt experience on Windows and/or macOS

• VTK, CGAL, OSG or OpenGL/DirectX experience.

Arcus Universe Limited — www.arcus-universe.com — is a leading UK Gold Certified Partner of Acumatica ERP, and requires a strong individual to join our team.

Working out of our L’viv, Ukraine office, you will be responsible for handling customer support queries and working alongside team members to implement ERP systems for customers.

Primary responsibilities:

To manage and resolve support cases for clients in particular:

System configuration

Guidance

Training

Report writing

Managing change requests

Key skills and attributes:

Intermediate spoken and written English

Strong aptitude for learning software systems

Intermediate skills with Microsoft Excel

Desired skills:

Finance, Accounting, Bookkeeping, education or professional experience

Experience using Reporting tools such as Crystal Reports

Experience with ERP and/or Accounting software

Knowledge of SQL

Data management, data import/export, data scripting

Personality attributes:

A self-driven and ambitious individual who can demonstrate the ability to perform tasks with quality and in a timely manner with a minimum of supervision

Adaptability, tact, commitment, resourcefulness, and proactive communications

Acts with integrity and has a track record of excellent problem-solving skills

Ability to work under strict deadlines

Acts professional at all times

Project Description

Our client is a Brazilian Time & Attendance startup. Our system allows us to ensure that employees follow the assigned schedule and track their time when they work out of the office.

Our team has been building the technical part of this product from the very beginning. We have already started working with companies with more than 1000 employees.

We are looking for a mature, challenge-driven engineer to reinforce our team and help us build a high-quality product. The project is growing and dynamic and affects the salaries of thousands of people across Brazil.

From the back-end perspective, the product is:

• A service-oriented system that operates inside the Kubernetes cluster
• All the services are written in Node.js, except one built using Ruby on Rails
• API for mobile and web applications
• Third-party Integrations with popular SaaS platforms and partners

Requirements

Must have

• Experience with Node.js and Ruby on Rails
• Experience in designing and developing scalable systems
• Experience in relational databases, ex. PostgreSQL.
• Strong knowledge of Javascript. Experience with Typescript would be a plus.
• Message brokers
• Experience with Docker
• Upper Intermediate English

Nice to have

• Experience working with Kubernetes
• GCP, Prometheus, Grafana
• Experience with writing unit and integration tests with focus on effectiveness and not coverage
• Experience with non-relational databases: Neo4j, Druid, Kafka, Redis
• Basic Linux system administration
• Would be great: Experience with Temporal
• Experience with CI/CD pipelines, most likely Github Actions.

Responsibilities

• Extending the functionality of the existing API (Node.js)
• Support and converting RoR-based services into Node.js-based.
• Designing and building new features (most likely on Node.js/Typescript/Nest but technology is negotiable)
• Improving performance and scalability
• Preparing system for international expansion

What you get

• Meaningful work
• No time tracking
• Like-minded people
• A supportive and experienced engineering team
• Internal learning and development program
• Office that feels like a second home
• Work-life blend
• 20 vacation days
• Accounting support
• Medical care & wellbeing
• Family-friendly space
• Office gym with a personal trainer

• Project Description:

  Applying to the position, you may join one of the most respected and fastest growing institutional investors in the world. Our client is a professional investment management organization that globally invests the funds to ensure long-term sustainability. The company invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and currently has offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg and Mumbai.
  Client attracts and selects high-caliber individuals from top-tier institutions around the globe. Join our team and look forward to:
  • Diverse and inspiring colleagues and approachable leaders
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Being motivated every day by important social purpose and unshakable principles
  • A deeply rooted culture of Integrity, Partnership and High Performance
  If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity.
   

• Responsibilities:

  • Manage timelines/deliverables within the team towards the successful delivery of projects.
  • Design software solutions by interacting with portfolio managers, traders, operations staff and peers to understand requirements.
  • Develop solutions that are in line with client's technology biases, deliver efficiency and scalability, and enable new trading activities.
  • Provide knowledge transfer to team members and support staff through application demos, walkthroughs, and documentation.

   

• Mandatory Skills Description:

  • Experience in Python in an enterprise environment, covering the whole development life cycle
  • Experience with web development using either Angular, React or Dash Plotly.
  • Agile/scrum/Jira/confluence/Git
  • Experience with Cloud technologies, preferably AWS
  • Proficiency in CI/CD pipelines
  • Unit and integration testing

Our family-style company is looking for a Marketing Analyst (SEO & AI Visibility) to help grow our organic presence in European and North American markets. This is an opportunity to shape how our service pages, blogs, and company materials reach both search engines and real users.
 

About the Role

At UKAD, you’ll focus on analyzing and optimizing content rather than pure copywriting. Your work will make our service pages, blogs, and other materials clear and effective for search engines, AI algorithms, and real users, combining data-driven insight with creativity.

What you’ll do:
 

• Analyze search demand across SE, NO, DK, NL, UK, and US markets, and optimize service pages for structure, clarity, and AI visibility
• Audit and improve pages, drafts, and notes while keeping a consistent, factual tone
• Track competitor backlinks, identify opportunities, and suggest link-worthy content
• Track competitors, trends, and AI visibility in key areas (.NET, Umbraco, Optimizely, AI, Staff Augmentation)
• Monitor performance in GA4, Search Console, and Semrush: top pages, AI visibility, keyword growth, CTR, technical issues
• Recommend priorities for updates every 2-4 weeks.
   

What We’re Looking For:
 

• Experience in B2B IT or digital agencies
• Strong SEO knowledge: keywords, search intent, on-page and basic technical SEO
• Understanding of service page structure in IT outsourcing
• Ability to analyze content, not just write it
• Experience with Semrush, Ahrefs, GA4, and Search Console
• Analytical mindset and comfort working with data
• Good written English, structured and clear (not necessarily creative)
• Understanding of target audience (CTOs, Tech Leads, founders, digital agencies) is a plus.
   

Nice to have:
 

• Basic understanding of technologies: .NET, Azure, React, CMS, AI integration
• Experience monitoring AI search results / AI overviews
• Experience managing content plans across multiple markets
• Ability to create content briefs for technical articles.
   

What We Expect:
 

• Improved organic visibility for key areas within 3–6 months
• Increased number of key pages appearing in AI overviews
• Higher CTR on main service pages
• Structured pages created and updated
• Citation & backlink opportunities identified with priorities
• Regular competitor analysis (monthly)
• Consistent content across all service pages.
   

What we offer:
 

• A really promising long-lasting project (you will be proud of yourself)
• Sane and polite, but effective management
• The best corporate culture (according to our teammates' opinions)
• Competitive salary and other stuff
• Remote work, full time
• Becoming not just another team member, but a part of UKAD with unique value and long-term relationships.
   

Some facts about UKAD to help you make a decision:
During 2022-2025, we only increased cooperation with our foreign partners
UKAD combines benefits of family-sized companies, like no bureaucracy, easy access to the executives, with sustainable growth and vast opportunities
Our company is strong enough to be not just a vendor but a tech partner. We can afford to choose customers that respect developers
UKAD is one of the leading employers in Kharkiv, according to DOU.

Aren't we the company you're looking for?

Precoro is an innovative AI-powered procurement centralization & automation platform, helping companies eliminate manual tasks and control purchasing activities across all subsidiaries. With over 1,000 customers in more than 80 countries, Precoro has proven its ability to create real business value and deliver substantial cost savings.
 

What we’ve achieved in 10 years:
🚀 Gathered 100+ cool specialists on our team

🚀 Launched 10 large-scale integrations (including with Amazon, Slack, and Google)
🚀Built a culture that thrives on trust, teamwork, and innovation. 
 

As we scale, we’re looking for a Customer Onboarding Manager to lead one of the most critical stages in the customer journey — the first 90 days. This is a high-impact role for someone who is customer-obsessed, loves connecting people and processes, and thrives in fast-paced, collaborative environments.🌟

Why you’ll love working at Precoro:

1. Trust-based management: No micromanagement — your ideas and initiatives are always encouraged.
2. Supportive team culture: You’re not alone, our team is open, honest, and always ready to help.
3. Reimbursement for professional learning: We invest in your growth through courses, lectures, and more.
4. Flexible hours: We care about results, not how long you sit at your desk.
5. 26 days off annually (15 vacation days + 11 public holidays)
6. Medical insurance (after six months) and Unlimited sick leave without requiring a medical certificate. Your health matters most.
7. Pet-friendly offices in Kyiv: Love your furry friend? Bring them along!

8. Supporting Ukraine: We proudly assist the Armed Forces and contribute to projects that bring victory closer.

    

What You Bring:

Must-Haves:

• Advanced English proficiency.
• Empathy, enthusiasm, and a customer-first mindset.
• Strong communication skills and ability to explain complex concepts simply.
• Proven ability to build trust and foster collaboration with teams and clients.
• Analytical skills to research, structure, and present information effectively.
• Hands-on experience with Excel or Google Sheets to work with metrics and data.
• Problem-solving mindset and curiosity to learn and grow.

• Training, presentation, and project management experience.

   

Nice-to-Haves:

• Experience working with clients from the UK, US, or Europe.
• Understanding of business processes (finance, procurement).
• Education in economics, finance, management, or related fields.
• Familiarity with SaaS or ERP Systems.
   

What You’ll Be Doing:
 

Manage Client Relationships:

• Guide accounts from point of sale to full product adoption.
• Conduct discovery sessions to identify goals, expectations, and challenges.
• Build trust and maintain open communication with stakeholders.
   

Lead Client Onboarding Projects:

• Create tailored onboarding workflows and ensure timely go-lives.
• Coordinate tasks, timelines, and deliverables with internal teams and clients.
• Assist with initial setup and post-implementation changes.
• Deliver product training via webinars, workshops, or one-on-one sessions.
• Develop user-friendly materials: guides, FAQs, videos, and more.
• Enable clients to leverage key platform features independently.
   

Collaborate and Innovate:

• Partner with Sales, QA, and Customer Success teams for seamless transitions.
• Translate customer feedback into actionable product improvements.
• Monitor data and metrics to refine processes and deliver superior experiences.
   

What Success Looks Like:
 

In 3 Months:

• Deeply understand Precoro’s platform, onboarding workflows, and client needs.
• Build strong relationships with internal teams.
• Participate in at least 3 onboarding projects with positive feedback.
• Start managing smaller projects with oversight.
   

In 6 Months:

• Successfully complete at least 6 onboarding projects.
• Manage multiple projects independently, including handling challenges.
• Create new enablement resources to enhance client success (e.g., guides, videos) to improve client enablement.
• Participate in larger accounts onboarding projects with positive feedback.
  
  What to Expect:
• Intro-call with our recruiter (45 minutes).
• Test task.
• Interview with the hiring manager (60 minutes).
• Test days.
   

The trial period will last 3 months, after that, you’ll get lots of congratulations!

Join the Precoro team and let’s create innovation together! 🤩

We truly appreciate every application, but will reach out only to candidates whose profiles align with the role.

We’re looking for an experienced Embedded Developer with Rust programming experience to join our embedded development team. You will work on a smart sleep-tracking device in the IoT domain, contributing to a high-impact product with complex technical challenges and strong engineering standards.

CUSTOMER

Our Customer is a major international company specializing in the development of smart sleep-tracking devices.

PROJECT

By joining this project, you’ll work with a team of experienced engineers to enhance the capabilities and performance of a smart sleep-tracking device. The device connects to a mobile application and provides users with a wide range of advanced analytical metrics.

Responsibilities:

• Develop software components using C and Rust
• Contribute to the development of technical project documentation and user documentation
• Participate in conference calls and face-to-face meetings with the Customer and Customer partners
• Comply with the best engineering practices, technical standards, and quality criteria set forth on the project
• Report on status and progress according to the project and company demands
• Spot current deficiencies in the development process, adopted procedures, engineering practices, environment configurations, etc., and suggest improvements
• Escalate technical issues to the Architect, Team Lead, and Project Manager
• Improve your qualification within the areas of expertise by attending various training courses, seminars, and/or other educational organizations

Requirements:

• Strong C programming skills
• Good Rust coding skills
• Experience with networking and IoT device development
• Knowledge of ESP 32 MCU, interfaces, and protocols (UART, I2C, SPI, I2S)
• Good understanding of WebRTC, WebSocket, and FFmpeg
• Experience with Linux OS
• Experience in debugging and troubleshooting solutions for embedded systems. It should include software debugging on real hardware and debugging of hardware issues
• At least an Upper-Intermediate level of English

Will be a plus:

• Expertise in video transcoding (H264, H265, MJPEG) and streaming concepts
• Knowledge of audio transcoding (AAC, OPUS, PCM, G.711, G.722) and streaming concepts
• Experience with C++14 or higher
• Practical experience with Bash and Python
• Knowledge of Google Protobuf protocols

Personal Profile:

• Detail-oriented and quality-focused
• Strong problem-solving skills
• Ability to work independently and in a team
• Good communication skills
• Eager to learn and adapt to new technologies

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a project in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
 

We are currently seeking an Сustomer Support Specialist for the French Desk.

You can put yourself in the customers' shoes and remain helpful, patient, and cheerful. Does that sound good? Then keep reading!
 

Your future responsibilities include:

• Managing a variety of customer inquiries via email and phone, including cancellations, returns, deliveries, claims, and product requests,
• Processing customer orders over the phone, offering purchase guidance, and ensuring efficient order handling,
• Coordinating with suppliers to address delivery delays,
• Communicating essential customer messages to key departments such as Category Management, Logistics, and Product Data.
   

Needed experience & skills:

• You have proficiency in French language (C1) is required,
• You have at least 1 year of support experience,
• You possess excellent communication skills: able to handle customer complaints politely, professionally, and in a timely manner,
• You can work independently as well as within different teams,
• You are attentive, persistent, and solution-oriented,
• You have a strong work ethic and quickly adapt to changes in a dynamic business environment.
   

Work with EverHelp is about:

• 20+ vacation days and unlimited sick leaves,
• Ability to work fully remotely,
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities, fosters continuous learning and development both within the team and on an individual level,
• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.
   

Submit your resume and join our team!