Jobs at Djinni

About the Company

UAVsave is an innovative Slovak company that develops advanced unmanned aerial systems for commercial, industrial, security and research applications. Our drones are designed for tasks such as aerial monitoring, object detection, surveillance, data collection and other specialized missions. We combine engineering expertise, practical field experience and modern technologies to create reliable UAV solutions for the European and international markets.

Responsibilities

✓ Lead an engineering team consisting of specialists in software development, information technology and quality assurance

✓ Own the delivery of engineering projects, ensuring adherence to timelines, quality standards and business objectives

✓ Coordinate engineering priorities between management, the product team, R&D and operational departments

✓ Support the hiring process, including sourcing, interviewing and onboarding new team members

✓ Develop technical excellence through best practices in architecture, coding standards, documentation and development processes

✓ Improve internal engineering processes, including planning, reporting, testing and releases

✓ Conduct regular performance reviews and provide clear, practical feedback to team members

✓ Build a culture of responsibility, collaboration, engagement and continuous improvement

Requirements

✓ Proven experience in management or leadership within software development teams

✓ Strong technical background in software development

✓ Ability to understand complex technical topics and translate them into clear priorities

✓ Excellent communication skills and ability to work with stakeholders

✓ Experience with agile development methodologies

✓ Ability to organize work, manage priorities and ensure project delivery

✓ Practical experience with the Atlassian ecosystem, especially Jira and Confluence

✓ Basic level of communication in Ukrainian or English

Would Be an Advantage

✓ Experience with embedded systems and the Linux operating system

✓ Familiarity with UAVs, drones or robotics

✓ Experience working in a hardware/software product environment

✓ Understanding of QA, testing and release management processes

We Offer

✓ Participation in unique and innovative UAV projects

✓ Real impact on the development of advanced drone technologies

✓ A friendly atmosphere in a small professional team

✓ Flexible working hours

✓ An opportunity to grow together with the company and influence key engineering processes

We’re opening a growth opportunity for someone who wants to enter SEO through real practice rather than theory. This is a hands-on role for a person who is curious, consistent, and ready to learn how search visibility is built in real projects.

Program Flow

What You’ll Be Working On

• Supporting link acquisition and outreach processes
• Exploring competitors and identifying SEO opportunities
• Working with SEO platforms, datasets, and research tools
• Contributing to multi-geo website promotion activities
• Translating learning into real execution on ongoing campaigns
• Collaborating daily with SEO specialists on growth tasks

Profile We’re Looking For

• Genuine interest in how SEO and digital growth work
• Readiness to learn quickly and apply feedback
• Care for accuracy and structured thinking
• Basic communication and task management skills
• English at Intermediate level or higher is a plus

What This Role Gives You

• Step-by-step entry into SEO through practice, not theory
• Close mentorship and real-time guidance
• Exposure to real campaigns and decision-making
• Clear transition into a Junior SEO role
• Long-term development inside a performance-driven team

Delivery Operations Manager

About Fast Corporation

Fast Corporation is an Israeli product company operating across Tier-1 markets, including the US and Europe.

We develop and scale desktop products across two core business directions:

B2C – PC App Store
A desktop marketplace focused on user acquisition, software distribution, and monetization.

B2B – Internal Marketing Platform
An internal platform supporting traffic operations, analytics, partner management, and growth initiatives critical to company scalability.

We move fast and operate with a strong focus on execution, ownership, and operational efficiency.

About the Role

We are looking for a Delivery Operations Manager to become a key operational bridge between Israel (COO and product leadership) and Ukraine-based development teams.

This role goes beyond classic project management. We are looking for someone who can bring structure to fast-moving environments, drive accountability across teams, and ensure reliable delivery execution aligned with company priorities and OKRs.

You will work closely with the COO and leadership team, translating business goals into clear delivery plans, structured Jira workflows, and measurable operational outcomes.

Key Responsibilities

• Own end-to-end delivery across multiple teams and initiatives 
• Coordinate delivery operations between the Israel and Ukraine teams 
• Ensure delivery commitments and company OKRs are executed on time 
• Structure and optimize Jira workflows, task management, and delivery processes 
• Monitor sprint execution, delivery quality, risks, blockers, and dependencies 
• Track delivery KPIs and operational performance metrics 
• Identify inefficiencies and drive continuous process improvements 
• Build scalable SOPs and operational frameworks 
• Work closely with engineering teams on execution details and delivery planning 
• Align priorities across stakeholders and proactively escalate risks when needed 

Requirements

• 4+ years of Delivery or Project Management experience in a product company or fast-paced outsourcing/outstaffing environment, driving delivery and operational improvements 
• Experience with B2C products is strongly preferred 
• Strong ownership mindset and execution focus  
• Strong organizational and operational management skills 
• Advanced Jira and Confluence expertise 
• Experience building structured Jira workflows and delivery processes 
• Experience working with KPIs, delivery metrics, and OKRs 
• English - Advanced (C1) 

Nice to Have

• Experience working with Tier-1 markets 
• Experience in performance-driven or growth-focused products 
• Technical background (ex-developer or QA) 
• Experience working closely with C-level leadership, founders, or COO 

What We Offer

• Modern office at BC Khvylia near Pecherska metro, with breakfast and lunch provided. Primarily on-site collaboration, with a hybrid format open to discussion 
• Stable working schedule: 9:30–18:30 
• USD compensation via FOP, with taxes covered and accountant support included 
• 14 vacation days + 15 sick days (10 with a medical note and 5 without) 
• Supportive team culture and long-term stability with low turnover 
• Full technical setup provided from day one

BETER is a rapidly growing product company. We create competitive content supported by analytics. For more than five years, we have been organizing sports tournaments, broadcasts, and developing our own sports community. We hold over 45,000 events per month in esports and classic sports. BETER products are represented in more than 150 countries worldwide, and our partners include some of the world’s leading trading companies. 

We are currently looking for an HR Operations Specialist to join our team. 

We are looking for an organized and detail-oriented person who enjoys working with documents and can independently manage their workload. This role is a great fit for candidates who value structure, accuracy, and responsibility in their daily work. 

Responsibilities: 

- Full cycle of HR administration (hiring, termination, employee transfers). 
- Preparation of HR orders and personnel documentation.
- Creation and maintenance of employee personnel files.
- Vacation and sick leave administration 
- Maintaining staffing schedules and HR documentation.
- Preparation of employment certificates and other HR-related documents.
- Preparation and support of contracts, additional agreements, and acts.
- Military records management (preferred, but we are ready to teach) 
- Preparation of documents for audits and inspections.
- Ensuring compliance with labor legislation and internal company policies.
- Maintaining up-to-date information in HR systems (HiBob, 1C, etc.).
- Managing documentation related to cooperation with sports tournament players.
- Cooperation with Accounting and Legal departments regarding employment documentation.
- Archiving HR documents and ensuring confidentiality of personal data.
- Other responsibilities related to the company’s activities.

Requirements: 

- Up to 1 year of experience in HR administration and personnel documentation.
- Experience working with 1C will be an advantage.
- Confident user of Microsoft Office programs.
- The position requires a hybrid work format, as document exchange and storage are office-based.
- Upper-Intermediate (B2+) or higher English, both written and spoken.

We Offer:

- Hybrid work schedule.
- Paid sick leave 20 working days of paid vacation.
- Competitive and timely compensation.
- Personal mentoring and coaching.
- Team-building activities and corporate events.
- Paid childcare leave.

🔹Who we are!

At Levi9, we are passionate about what we do. We love our work, and together in a team, we are smarter and stronger. We are looking for skilled team players who make change happen. Are you one of these players?

🔹About the project

Backbase is a Dutch banking software and financial technology company that provides a banking infrastructure software platform that it calls engagement banking. The system is used by financial institutions globally, from large banks to credit unions and community banks.
 

🔹Requirements

• 5+ years of hands-on experience building and maintaining complex Android applications in production environments.
• Experience in the banking or financial domain is a strong plus.
• Skilled at translating high-level business requirements into secure, scalable, and maintainable technical solutions.
• Strong engineering mindset and follow modern Agile practices throughout the entire software development lifecycle.
• Continuous Integration and Continuous Deployment (CI/CD) are part of your core workflow, ideally using tools like Bitrise or GitHub Actions.
• Mobile development expert who’s always ready to share best practices and lead by example — not just follow them.
• Strong technical expertise in Android architecture patterns such as MVI or MVVM.
• Experience with Jetpack Compose (at least on pet projects) and understanding of its role in modern Android UI development.
• Deep knowledge of Kotlin, especially Coroutines and Flows, and how to use them effectively in real-world applications.
• Solid grasp of Dependency Injection, with hands-on experience using frameworks like Koin (or similar).
• Strong understanding of Android security best practices, including SSL Pinning, secure data storage, encryption, etc.
• Hands-on proficiency with AI tools like GitHub Copilot, Cursor, and Claude Code.
• Practical experience with agents, skills, MCP servers, and agentic SDLC.

• Practical AI leverage for increasing productivity

   

🔹9 reasons to join us:

1. Today we're working with the technology of tomorrow.
2. We don't wait for a change. We are the change.
3. We're experts in creating experts (Levi9 academy, Lead9 program for leaders).
4. No micromanagement. We are free birds with a clear understanding of what the high performance is!
5. Learning in Levi9 never stops (unlimited Udemy for business, meetups, English courses, professional training).
6. Here you can train your body and mind.
7. We've gathered the best locations - comfortable, cosy, and pet-friendly offices in Kyiv (5 minutes from Olimpiyska subway station) and Lviv (5 minutes from the Opera Theatre), with regular offline internal events
8. We have a master's degree in work-life balance.
9. We are actively supporting Ukraine with constant donations and volunteering

🔹Simple hiring steps:

• Intro Meeting with recruiter
• Levi9 Technical Interview
• Customer Interview 

We have a solid automation framework built on Java and Selenium - and we need someone who can maintain it, extend it, and move fast using AI tools. 

This isn't a "write tests from scratch in a greenfield" role. The framework has real architecture: OOP patterns, TestNG, Maven, OAuth2 integrations. You'll need to understand what's already there and build on it confidently - with Claude as part of your daily workflow.

What you'll work on

• Maintain and extend an existing Java/Selenium automation framework - complex OOP architecture, not just simple scripts.
• Automate UI tests using Page Object Model and Selenium WebDriver, including dynamic web elements.
• Handle OAuth2 integrations for email processing and third-party authentication scenarios.
• Derive test plans and cases from system requirements, manage them in Jira + XRAY.
• Set up local builds and manage environment configurations.
• Generate and analyze test execution reports via Allure.

What we're looking for

• Strong Java Core (13-21): Collections, Streams, functional interfaces
• Advanced OOP - Interfaces, Abstract classes, design patterns. The framework uses complex architectural patterns and you need to navigate them.
• Selenium WebDriver - extensive UI automation experience, comfortable with dynamic elements.
• TestNG + Maven - you've built and managed projects, not just run them.
• Understanding of OAuth2 in the context of automated testing.
• Experience with Jira and XRAY or a similar test management tool.

AI skills - this one's serious

• Hands-on experience using Claude for software development and test writing 
• You can generate quality automation test cases from scratch using AI, and know when to trust the output and when not to.
• AI-assisted development is already part of how you work, not something you're exploring.

Nice to have

• Experience with Allure reporting - setup, configuration, analyzing results.
• Comfortable managing local build environments and complex configs independently.

Overview

We are looking for a Senior Data Engineer with expertise in scalable data platforms and distributed systems to join our dynamic team. You will play a key role in building HyperGuest’s data platform from the ground up, creating the infrastructure, pipelines, and real-time processing systems that will power our products and business insights.

This is a unique opportunity to shape both the company’s data architecture and its data-driven culture.

Responsibilities

Design, build, and maintain scalable data pipelines and cloud-based data infrastructure in AWS.

Build systems capable of processing and analyzing petabytes of data in distributed production environments.

Own and evolve the analytical data warehouse on ClickHouse — schema design, ingestion pipelines from Kafka/Kinesis/S3, materialized views, query performance, and cost control at large scale.

Develop real-time stream processing solutions using Kafka, Kinesis, and Spark.

Design and manage distributed messaging and queue-based systems (SQS, RabbitMQ, etc.).

Collaborate with engineering, product, and business teams to deliver impactful data solutions and actionable insights.

Drive a data-first culture by promoting best practices and enabling smarter, data-driven decision-making across the company.

Develop backend services and integrations using TypeScript and modern cloud-native technologies.

Improve data reliability, observability, scalability, and operational efficiency.

Participate in architecture and strategic technology discussions that shape the future of HyperGuest’s platform.

Requirements

• 4+ years of experience in Data Engineering, preferably in start-up companies.
• Hands-on experience with ClickHouse (or comparable columnar OLAP engine)
• Hands-on experience with stream processing technologies (Kafka, Kinesis, Spark).
• Hands-on experience with queues and messaging systems (SQS, RabbitMQ, etc.).
• Strong SQL knowledge and experience designing and optimizing complex queries and data models – mandatory.
• Strong hands-on experience with TypeScript.
• Experience building and maintaining large-scale distributed systems and data pipelines.
• Experience with AWS cloud infrastructure and modern CI/CD workflows.
• Familiarity with relational databases such as MySQL.
• Strong problem-solving skills, ownership mindset, and a “can do” attitude.
• Detail-oriented with a strong commitment to quality.

We are looking for a Senior AI/ML Engineer to design, build, and scale AI-driven solutions within the Palantir Foundry and AIP ecosystem.

In this role, you will take ownership of developing production-ready AI systems, including LLM-powered applications, RAG pipelines, and machine learning models, while collaborating closely with cross-functional teams. You will contribute to architectural decisions, ensure high-quality implementations, and help evolve AI capabilities within enterprise environments.

Key Responsibilities

• Design, develop, and enhance AI-driven solutions, including machine learning models, LLM-based applications, and NLP workflows for analytics, automation, and decision-making
• Build and optimize RAG pipelines, including embeddings, retrieval strategies, chunking approaches, and hybrid search techniques
• Develop AI solutions within Palantir Foundry, leveraging Ontology objects, pipelines, and workflows
• Apply LLMs and GenAI techniques (prompt engineering, fine-tuning, embeddings, retrieval-augmented generation) using Palantir AIP
• Own the end-to-end lifecycle of AI solutions: data preparation, model development, evaluation, deployment, and monitoring
• Collaborate with data engineers to ensure data quality, pipeline efficiency, and scalable data processing
• Integrate AI models into production workflows to deliver business-facing insights and automation capabilities
• Evaluate and improve model and system performance, including accuracy, latency, scalability, and cost-efficiency
• Contribute to architecture decisions, including selection of tools, frameworks, and design patterns for AI systems
• Implement and follow MLOps / LLMOps best practices, including versioning, evaluation frameworks, monitoring, and continuous improvement
• Ensure responsible AI practices, including data privacy, governance, and compliance considerations
• Collaborate with stakeholders to translate business needs into practical and scalable AI solutions

• Mentor junior engineers and contribute to knowledge sharing within the team

   

Requirements

• 4–5+ years of experience in AI/ML engineering, applied data science, or related fields
• Strong proficiency in Python and experience with ML frameworks (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow)
• Hands-on experience with LLMs, NLP, or GenAI applications (prompt engineering, embeddings, text processing, summarization, etc.)
• Practical experience with RAG architectures, vector databases, and retrieval strategies
• Strong understanding of the ML lifecycle: data preparation, feature engineering, model training, evaluation, and deployment
• Experience building and deploying production-grade AI systems
• Familiarity with structured and unstructured data processing (tabular, time series, text, documents)
• Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes)
• Understanding of MLOps / LLMOps practices, including monitoring, evaluation, and iteration
• Experience working in enterprise data environments with cross-functional teams
• Ability to communicate AI concepts and results to technical and non-technical stakeholders

• Upper-Intermediate English or higher

   

Nice to Have

• Experience with Palantir Foundry (Ontology, Object Builders, Code Repositories, AIP)
• Experience in regulated industries (e.g., pharma, finance)
• Experience with distributed data processing (e.g., Spark)
• Exposure to multilingual or multimodal AI systems

🔎About SoftPlus Ukraine

SoftPlus Ukraine is a growing software development company with roots in Ukraine and partnerships around the globe. We collaborate with companies of all sizes and stages — from ambitious startups to established enterprises. What unites our team is a shared passion for technology, a commitment to quality, and a drive to keep improving every day.

Our people are at the heart of what we do. We’re a diverse team of skilled professionals working remotely across different cities and countries, yet closely connected through teamwork, knowledge-sharing, and mutual support.

📌The Role

We’re looking for a Trainee/Junior Manual QA Engineer to join our team and contribute to building reliable, high-quality applications. Most of our projects are developed with Angular, .NET Core (EF Core), and MS SQL, giving you the chance to work with modern, in-demand technologies.

As part of the QA team, you’ll collaborate with developers, gain hands-on experience in testing, and grow your skills in a supportive environment where learning and improvement are encouraged.

📋Key Responsibilities:

• Collaborate with the development team to define and maintain test cases and test plans
• Execute manual and automated tests to ensure software quality and reliability
• Monitor, identify, and troubleshoot issues during the deployment process
• Contribute to the optimization of testing workflows and deployment practices
• Stay up to date with emerging technologies, tools, and best practices in QA and DevOps

📝Requirements:

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software testing methodologies, techniques, and tools
• Practical experience with browser DevTools and SQL
• English proficiency at B2 level or higher
• Familiarity with version control systems (e.g., Git)
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities

✅Would Be a Plus:

• Experience with automated testing frameworks
• Working knowledge of Linux environments and scripting languages (e.g., Bash, Python)
• Understanding of CI/CD pipelines and containerization technologies (e.g., Docker)

What We Offer

💸  Paid probation period — 4 weeks of full-time, hands-on experience before official hiring

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects. 
Apply now!

🌎Akvelon is an American company with offices in Seattle, Mexico, Ukraine, Poland, and Serbia. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

Requirements:

Must have:

• 0–1 year of commercial experience (internships and strong pet projects count)
• Working knowledge of C# and .NET 6/7/8
• Basics of ASP.NET Core and REST APIs
• SQL fundamentals and Entity Framework Core
• Git basics (branching, pull requests, merging)
• English B1+ for reading docs and team communication

Nice to have:

• Azure (App Service, Functions, DevOps)
• Unit testing (xUnit / NUnit, Moq)
• Docker and CI/CD basics
• Common design patterns and Dependency Injection

Overlap: stay available until 7 PM CET

Working conditions and benefits:

• Flexible working schedule: 8 hours per day, 40 hours per week
• Paid vacation, sick leave (without a sickness list)
• Official state holidays – 11 days considered public holidays
• Professional growth while attending challenging projects and the possibility to switch your role, master new technologies and skills with company support
• Personal Career Development Plan (CDP)
• Employee support program (Discount, Care, Health, Legal compensation)
• Paid external training, conferences, and professional certification that meet the company’s business goals
• Internal workshops & seminars
• Corporate library (Paper/E-books) and internal English classes.

Step into your future – apply now 🚀 and send us your CV.

About the Company
BotsCrew is an AI-focused software company with over 10 years of experience building custom AI solutions for businesses worldwide. We are a recognized global leader in AI implementation, trusted by enterprise brands.

We help companies across healthcare, fintech, e-commerce, HR tech, and other industries integrate AI into real products and business processes. Over 80% of our clients are in the USA, with a strong presence across Europe and global markets.

About the Role
BotsCrew is looking for an experienced Account Strategist to help grow and scale long-term client partnerships in 2026. Your core mission will be to work with enterprise and mid-market clients — primarily in the US — to identify, design, and implement high-impact AI solutions, and expand accounts through delivered value.

You’ll operate at the intersection of consulting, account management, and product thinking — leading discovery, shaping solutions, and guiding clients from first conversation to long-term growth. You won’t just manage accounts — you’ll actively influence their digital transformation journey.
 

Requirements

Must Have:

• 3+ years of experience in account management, consulting, business analysis, product ownership, or similar roles in tech/SaaS/digital transformation
• Proven experience managing client relationships across multiple stages — discovery, delivery, iteration, and growth
• Advanced English (C1+) — with strong communication and presentation skills
• Strong business and product thinking — ability to connect client goals to solution scope, priorities, and measurable outcomes
• Ability to translate complex technical concepts into clear business value
• Curiosity about AI and emerging technologies
• Strong ownership mindset — comfortable leading both strategy and execution
• Relationship-driven approach with a focus on long-term partnerships

Nice to Have:

• Hands-on experience with AI tools or LLM-based products
• Background in enterprise sales, solution consulting, or pre-sales
• Familiarity with AI implementation methodologies or digital transformation frameworks
• Experience working with US-based clients or in international environments

Responsibilities:

Client Strategy & Discovery

• Work primarily with US and global clients — leading discovery sessions and solution design
• Identify and prioritize high-impact AI use cases aligned with client business goals
• Translate complex technical capabilities into clear, ROI-driven business value
• Prepare proposals, presentations, and data-driven recommendations

Account Growth & Expansion

• Own client relationships post-sale — ensuring continuity from discovery through delivery and growth
• Drive account expansion by identifying new opportunities based on delivered results and evolving client needs
• Plan future initiatives, budgets, and product roadmaps together with clients

Delivery & Collaboration

• Collaborate closely with founders, product managers, and engineers to scope and deliver solutions
• Ensure smooth project kick-offs and stakeholder alignment throughout delivery
• Capture client feedback and contribute to improving existing solutions and shaping new offerings

We Offer:

• 20 working days of paid vacation
• 5 days of paid sick leave
• Equipment provided
• Access to Regus coworking spaces when needed
• FOP (private entrepreneur) accounting and support services
• ChatGPT for Business provides access to support productivity and AI experimentation
• Personal Development Plan (PDP) creation and guidance from mentors
• A talented team and a culture that blends innovation, speed, and real business impact

We are looking for a highly organized and detail-oriented HR Operations Specialist who will help us maintain smooth day-to-day people operations and team members' engagement across the company. This role combines HR operations, internal communications, team member engagement, and office coordination. We are looking for someone who enjoys organizing processes, coordinating multiple tasks simultaneously, and independently driving operational activities that support a positive team members experience.
 

Location: Lviv; 1 day/week attending the office.

Responsibilities:
People Operations:
• Support onboarding and offboarding flows from an operational perspective.
• Maintain team members data in HR systems and ensure information accuracy. 
• Maintain and update automated flows for HR processes. 
• Keep the internal knowledge base up to date: guides, policies, and process documentation.

Internal Events:
• Organize internal online activities such as quizzes, games, and engagement initiatives.
• Coordinate offline team-building activities in Lviv. 
• Support team members engagement initiatives and company culture activities.

Internal Communications:
• Prepare internal announcements and team members communications.
• Coordinate birthday, anniversary, holiday, and newcomer announcements.
• Support internal communication initiatives and HR digest preparation.
• Share updates regarding internal activities and events.
• Conduct HR surveys.

Benefits Administration:
• Manage health insurance: add and remove team members, communicate with the insurer, verify coverage lists, coordinate payments with Finance.
• Administer speaking clubs: onboard new participants, process payments, liaise with the vendor.

Office Operations:
• Coordinate basic office needs and supplies for an office space.
• Organize delivery and shipment logistics, including international package coordination.
• Track people-related operational expenses.

Requirements:
• 1+ years of experience in People Operations, HR Administration, Office Operations, HR Coordination, or similar roles.
• Strong organizational and multitasking skills.
• High level of ownership and ability to work independently.
• Attention to detail and process accuracy.
• Strong communication and coordination skills.
• English - B2 and higher (both written and spoken).

Nice to have:
• Experience in IT companies.
• Experience organizing internal events or team members' engagement activities.
• Experience working with HRIS systems (People Force or similar).
• Experience coordinating vendors or external service providers.

What we offer:
 

• Paid vacation: 16 days per year;
• Documented (16 days) and undocumented (5 days) sick leave;
• Leave for significant life events;
• Compensation for medical insurance;
• Flexible working hours (start at 8.00-11.00 o’clock);
• Weekends according to the Ukrainian calendar;
• Engaging projects with opportunities for career growth;
• Certifications, Udemy courses;
• Corporate events, team-building activities,
• Gifts and recognition from the company;
• A friendly, open, and supportive team culture without excessive bureaucracy.

• Надання технічної підтримки користувачам з питань функціонування програмного забезпечення та обладнання;
• Первинний аналіз технічних проблем та надання рекомендацій щодо їх вирішення;
• Ескалація запитів на відповідні лінії підтримки за потреби;
• Безперервний професійний розвиток у сфері ІТ.

• Впевнене користування ПК, базове розуміння принципів роботи з API та SQL;
• Досвід роботи з CRM-системами (Bitrix24, Salesforce або аналогічними) буде перевагою;
• Зацікавленість у розвитку в напрямах технічної підтримки та інформаційних технологій;
• Профільна технічна освіта або досвід роботи в ІТ-сфері розглядатимуться як перевага.

• Гнучкий графік роботи:
  • 9:00-18:00 (пн-пт) – на випробувальний термін, віддалено
    7:00-16:00, 9:00-18:00, 16:00-01:00 (пн-пт) - тижневе чередування графіків після випробувального терміну
• Наставника на період адаптації та автоматизовану систему онбордингу;
• Можливості для кар’єрного зростання в межах компанії;
• Корпоративні курси англійської мови;
• Компенсаційний пакет (спорт\медицина\навчання);
• Сучасний затишний офіс біля станції метро Чернігівська;
• Дружню атмосферу та приємні бонуси у вигляді смаколиків.

We are looking for an experienced ServiceNow Developer to join a long-term contract project focused on enhancing and optimizing enterprise ServiceNow environments. The role requires strong hands-on expertise across the platform, particularly in Discovery, Service Mapping, CSDM, and platform automation. You will collaborate with cross-functional teams to design, build, and integrate ServiceNow solutions that improve operational visibility and streamline IT service management processes.

Details

Location: Remote (Europe)
Employment Type: Contract
Contract Duration: Initial 12 months (strong potential for long-term extension)
Start Date: ASAP
Language Requirements: Fluent English

Key Responsibilities

Develop, configure, and customize ServiceNow applications and platform modules

Implement and optimize Discovery, Service Mapping, and CSDM frameworks

Build and maintain integrations using REST and SOAP APIs

Develop advanced automation using client scripts, business rules, workflows, and Flow Designer

Support and optimize ITSM modules including Incident, Problem, Change, Service Catalog, and Portal

Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions

Troubleshoot, debug, and resolve issues across the ServiceNow ecosystem

Ensure platform performance, maintainability, and adherence to best practices

Requirements

5+ years of experience as a ServiceNow Developer

Strong expertise with ServiceNow Discovery, Service Mapping, and CSDM

Proven experience building ServiceNow integrations using REST/SOAP APIs

Solid scripting and automation experience using JavaScript and ServiceNow development frameworks

Hands-on experience with ITSM modules (Incident, Problem, Change, Service Catalog, Portal)

ServiceNow Certified System Administrator (CSA) certification

Strong troubleshooting and platform optimization skills

Excellent communication skills and ability to work in distributed teams

Fluent English

Nice to Have

ServiceNow Certified Application Developer (CAD)

Experience with CMDB architecture and governance

Experience working in enterprise-scale ServiceNow environments

Familiarity with DevOps practices and CI/CD for ServiceNow