Account Strategist – Digital Transformation

About the Company
BotsCrew is an AI-focused software company with over 10 years of experience building custom AI solutions for businesses worldwide. We are a recognized global leader in AI implementation, trusted by enterprise brands.

We help companies across healthcare, fintech, e-commerce, HR tech, and other industries integrate AI into real products and business processes. Over 80% of our clients are in the USA, with a strong presence across Europe and global markets.

About the Role
BotsCrew is looking for an experienced Account Strategist to help grow and scale long-term client partnerships in 2026. Your core mission will be to work with enterprise and mid-market clients — primarily in the US — to identify, design, and implement high-impact AI solutions, and expand accounts through delivered value.

You’ll operate at the intersection of consulting, account management, and product thinking — leading discovery, shaping solutions, and guiding clients from first conversation to long-term growth. You won’t just manage accounts — you’ll actively influence their digital transformation journey.
 

Requirements

Must Have:

• 3+ years of experience in account management, consulting, business analysis, product ownership, or similar roles in tech/SaaS/digital transformation
• Proven experience managing client relationships across multiple stages — discovery, delivery, iteration, and growth
• Advanced English (C1+) — with strong communication and presentation skills
• Strong business and product thinking — ability to connect client goals to solution scope, priorities, and measurable outcomes
• Ability to translate complex technical concepts into clear business value
• Curiosity about AI and emerging technologies
• Strong ownership mindset — comfortable leading both strategy and execution
• Relationship-driven approach with a focus on long-term partnerships

Nice to Have:

• Hands-on experience with AI tools or LLM-based products
• Background in enterprise sales, solution consulting, or pre-sales
• Familiarity with AI implementation methodologies or digital transformation frameworks
• Experience working with US-based clients or in international environments

Responsibilities:

Client Strategy & Discovery

• Work primarily with US and global clients — leading discovery sessions and solution design
• Identify and prioritize high-impact AI use cases aligned with client business goals
• Translate complex technical capabilities into clear, ROI-driven business value
• Prepare proposals, presentations, and data-driven recommendations

Account Growth & Expansion

• Own client relationships post-sale — ensuring continuity from discovery through delivery and growth
• Drive account expansion by identifying new opportunities based on delivered results and evolving client needs
• Plan future initiatives, budgets, and product roadmaps together with clients

Delivery & Collaboration

• Collaborate closely with founders, product managers, and engineers to scope and deliver solutions
• Ensure smooth project kick-offs and stakeholder alignment throughout delivery
• Capture client feedback and contribute to improving existing solutions and shaping new offerings

We Offer:

• 20 working days of paid vacation
• 5 days of paid sick leave
• Equipment provided
• Access to Regus coworking spaces when needed
• FOP (private entrepreneur) accounting and support services
• ChatGPT for Business provides access to support productivity and AI experimentation
• Personal Development Plan (PDP) creation and guidance from mentors
• A talented team and a culture that blends innovation, speed, and real business impact