Jobs at Djinni

About the role:

We’re looking for a Senior DevOps Engineer to join our DevOps team, reporting to the DevOps Engineering Manager. The team is cross-functional and mission-oriented, partnering closely with R&D and product teams across Israel and Eastern Europe to keep our platform reliable and our delivery workflows fast. Together, you’ll raise the industry standard for Continuous Delivery. Your focus will be on hands-on building and enablement. You’ll spend your time improving the systems and tooling that help other teams ship safely and operate confidently in production.

Our mission: enhance and maintain a high-scale SaaS platform by streamlining the delivery lifecycle, improving developer experience, and advancing monitoring and observability. Recent and upcoming work includes Kubernetes/GitOps platform improvements, Infrastructure as Code (IaC) automation, CI/CD uplift, and observability stack evolution.

What you'll do:

• Build and improve Kubernetes and GitOps-based tooling so teams can deliver faster and with less risk.
• Design and maintain Infrastructure as Code (Terraform, Pulumi, or similar) for repeatable, reliable environments.
• Strengthen CI/CD practices and tooling to shorten feedback loops and reduce manual work.
• Improve monitoring and observability (Prometheus, Grafana, Loki, OpenTelemetry) so issues are found earlier and resolved faster.
• Partner across R&D and product to align on shared ownership, reliability, and operational standards.
• Mentor and support engineers so teams adopt best practices and get unblocked quickly.
• Protect production systems by improving health, stability, and incident readiness over time.

Why you'll love this role:

• Work on a DevOps-native product and platform where Kubernetes and GitOps aren’t “nice to have” — they’re core.
• Make visible, compounding impact by helping multiple teams ship and operate more effectively.
• Shape standards and direction for delivery, developer experience, and observability across the organization.
• Join a supportive, skilled team with room to learn, grow, and stay close to a fast-moving DevOps ecosystem.

Your background:

• 5+ years of experience with DevOps and cloud technologies.
• Deep expertise in Kubernetes and containerization.
• Strong knowledge of at least one major public cloud (AWS, GCP, or Azure) experience with more than one is a plus.
• Proficiency with Infrastructure as Code (Terraform, Pulumi, or similar).
• Strong familiarity with CI/CD practices and tooling.
• Experience with monitoring and observability stacks (Prometheus, Grafana, Loki, OpenTelemetry).
• Strong scripting and automation skills (Bash, Python).
• Excellent problem-solving and collaboration skills in distributed, cross-functional teams.

Nice to have:

• Experience with Crossplane and Argo projects (e.g., Argo CD, Argo Workflows).
• Knowledge of event-driven architectures (e.g., RabbitMQ).
• Familiarity with databases such as MongoDB or other NoSQL systems.
• Programming experience in Go or Node.js.

Are you an innovative, customer-focused PRO? At Mojam, we’re looking for a CRM Marketing Manager who’s ready to shake things up and revolutionize how we connect with our players! 🚀 If you’re passionate about creating personalized customer journeys and driving retention, we want you on our team. Help us elevate our CRM strategies and build stronger relationships with our community.

⚡️ What to do :
 

• Manage and optimize the CRM platform to enhance customer engagement, segmentation and personalization
• Develop and implement a comprehensive CRM strategy, including email, web push, and on-site communications, to increase customer retention and engagement
• Design and execute customer segmentation strategies to ensure relevant and targeted messaging to different customer segments
• Utilize A/B testing to continuously improve CRM activities effectiveness
• Monitor, analyze, and report on the performance of CRM initiatives, making data-driven recommendations for optimization and improvement
• Collaborate with the Marketing, Product, and Analytics teams to align CRM activities with overall company goals and strategies
• Control production of all necessary materials
• Stay up to date with the latest industry trends, best practices, and emerging technologies related to customer retention and CRM 

🦸 Your superpowers

• 2+ years of experience in CRM/ Retention/Email Marketing
• Proficient in using CRM platforms and marketing automation tools
• Detailed expertise in email, web push, on-site communication retention strategies
• Analytical and data-driven, with the ability to interpret customer data and make informed decisions on CRM initiatives
• Strong copywriting skills, possessing the ability to produce engaging and persuasive content tailored to different customer segments
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments
• Results-oriented mindset with a focus on driving measurable improvements in customer retention metrics and CRM performance
• Continuously seeking opportunities to innovate and improve retention strategies and CRM processes
• Upper-intermediate (B2)
• HTML and CSS proficiency

Being well-acquainted with the gaming industry, having a passion for video games (CS ideally) would be a substantial asset.

🍪Team Perks

• Totally remote work from wherever you grind. Into coworking? We’ve got your back
• Flex schedule with no time tracking, because our goal is results
• Work gear on us, get the tech you need
• Half-year bonus Twice a year every mojamer receives a sweet bonus as a nod to our shared achievements
• Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation
• Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers
• Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)
• A squad of PRO&BROs to craft epic gaming worlds with! 

Ready to elevate CRM to new heights 😉? We’re excited to see your CV and hopefully welcome you aboard! Let’s add more jam together 🚀

About us:

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Requirements:

• 1–2 years of experience as a Project Manager or Scrum Master in product teams.
• Experience independently managing a team from planning to release.
• Hands-on experience implementing or improving Agile processes.
• Experience calculating capacity and managing team workload based on data.
• Understanding of risk management at sprint level.
• Confident use of Jira.
• Work with Confluence.
• Proactive communication with stakeholders.
• Ability to speak honestly about problems and risks.

Responsibilities:

• Organise and facilitate Grooming, Planning, Retro, Daily.
• Define Sprint Goal.
• Ensure tasks are ready for Planning through regular Grooming sessions.
• Monitor Sprint Goal execution and escalate blockers in a timely manner.
• Calculate team Capacity prior to each sprint Planning.
• Maintain team workload at 75–85% of effective capacity.
• Plan and coordinate Dev and QA workload.
• Identify and document Risks before sprint start.
• Track Risk status throughout the sprint.
• Manage Dependencies with adjacent teams and external providers.
• Build and maintain team processes aligned with Delivery standards.
• Keep the Jira board up to date — statuses, estimates, priorities.
• Prepare Sprint Planning Report.
• Provide the Head of Delivery with regular reporting: velocity, burndown, % completion.

Nice to have:

• Understanding of the technical side of development — you don’t code, but you understand what the team is talking about.
• Experience working across multiple interdependent teams simultaneously.

Hard Skills:

• Agile / Scrum
• Jira, Confluence
• Sprint planning
• Backlog management
• Basic understanding of SDLC
• Risk management
• Reporting and metrics

The Interview Process:

• 30 minute Recruiter call.
• 60 minute call with Head of Delivery.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform

Working Conditions:

• Vacation: 22 working days per year.
• Sick leave: 5 paid days per year.
• Sick lists: 100% paid with medical certificate up to 10 days per year
• Benefit cafeteria personal limit for health support

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

• Our client is a leading global Financial Market data provider who runs a number of change programs to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging.
  
  We are looking for a CNAC Coordinator who will provide network analysis, coordination, and technology solutions supporting ALL regions globally, with a primary focus either in the AMERS, EMEA, or APAC, within the Engineering and Technology group.

   

• Responsibilities:

  * Supports analysis, definition, design, construction, testing, installation, and modification of small to medium scale infrastructures.
  * Work very closely with Engineering, Developers, Business Analysts, and other internal teams with all activities related to data feeds delivery.
  * Work very closely with the Comms/circuit vendors as well as the Exchanges on network design, implementation, change, and troubleshooting.
  * Assist with the analysis and design of complex solutions and requirements definition.
  * Translates technical and business requirements into Comms orders.
  * Determines practical solutions and obtains agreement to proposed solutions.
  * Documents information required for deployment in Operations.
  * Research and analyze problems with minimal supervision and escalate issues as appropriate.
  * Ensure issues are identified, tracked, reported on, and resolved in a timely manner.
  * Execute all major and minor projects and implementation of various solutions.
  * Work on multiple projects simultaneously.
  * Produce data and information for weekly and monthly reports for trackable metrics.

• Mandatory Skills Description:

  * Minimum 3 years experience as a project coordinator in a technical environment, or equivalent.
  * Good knowledge and troubleshooting experience in the networking environment.
  * Demonstrate ability to manage and coordinate the delivery of complex network designs/projects on time, on budget while meeting customer requirements
  * Require strong communication skills - ability to communicate effectively with both technical and non-technical audiences including engineering peers, developers and customers, and senior management,
  * Require strong written skills -- the ability to document technical ideas, coordination, and reports.
  * Able to work in a challenging, fast-paced environment with little daily supervision.

   

• Nice-to-Have Skills Description:

  Experience working in an environment involving Cisco equipment is ideal.

   

• Languages:
  • English: C1 Advanced

We are looking for a Senior Lead Generation Specialist to own the growth of outbound services across our target geographies. This is a senior individual contributor role — not a team lead — but one that requires the maturity to guide a Middle SDR, set work direction, and maintain execution discipline across the full outbound channel mix.

You will run the complete outbound motion: building your own lead lists, executing multi-channel campaigns, working events (onsite and virtual), supporting partnership outreach, and proposing sales-led activities for Marketing to amplify. You are expected to bring initiative — new campaign ideas, ICP refinements, messaging observations — not just execute a brief.

You are also responsible for the reporting layer: weekly planning and retro, monthly overview and forward plan. This is not an administrative burden — it is the mechanism that keeps everyone aligned, surfaces what is working, and builds a winning formula over time. The standard is structured process management, not micromanagement.

Our ICP spans B2B companies where software engineering, delivery capacity, and technical execution are genuine constraints. The primary vertical is eCommerce and digital commerce, but the ICP is intentionally broad — we work with companies across AI, fintech, SaaS, insurance, logistics, and other sectors. The qualifying factor is always the problem, not the industry label.

Responsibilities

• Building and managing outbound channels (Email + LinkedIn) includes launching from scratch and developing existing campaigns, independently sourcing leads, setting up outreach, and continuously optimizing performance.
• Searching, preparing, and managing events (online and offline) involves identifying relevant events, preparing target contact lists, and executing outreach before, during, and after events.
• Partnership & ecosystem outreach covers identifying and engaging partners and key market players through targeted outreach and building long-term relationships.
• Sales-led marketing activities involve initiating and launching marketing initiatives based on outbound insights, including campaigns, content, and case studies.
• Coordination of Middle SDR includes assigning tasks, monitoring execution quality, and improving the performance of outreach activities.
• Reporting and process management includes maintaining reporting, tracking key metrics, and building transparent processes to scale results.

Required Qualifications

• 3–5+ years of B2B outbound sales development or lead generation experience
• Demonstrated ability to self-source, qualify, and convert outbound leads — not dependent on provided lists
• Experience selling or supporting services-based offerings: team augmentation, staff augmentation, outsourcing, or managed delivery
• Strong working knowledge of GTM and ABM execution across multiple geographies and ICP types
• Proficient in Clay, Reply.io, LinkedIn Sales Navigator,  Claude (AI), Lusha.
• Solid HubSpot Sales Pro experience — all sales activity executed within HubSpot, no exceptions
• Experience running full event outreach cycles — pre-event, onsite or live, and post-event follow-up
• Comfortable producing structured reporting — weekly planning, retros, and monthly overviews using defined templates
• Excellent written and spoken English at business level or higher
• High autonomy — able to build, run, and optimize the outbound engine with minimal management input
• Brings market-based initiative — proposes ideas, ICP refinements, and new approaches based on what they see in the field

Nice to have

• Еxperience coordinating work for junior SDRs or lead researchers
• Experience with Cience or similar outbound services organizations

What we offer:

• Access to Tools & Resources: Well-defined PDP (Personal Development Plan) and PIP (Personal Improvement Plan) policies.
• Education Budget: Dedicated budget for courses, certifications, and professional development 
• Bintime Academy: Internal university for professional development
• Reliable Infrastructure: Starlink internet, a generator, and a comfortable workspace to ensure uninterrupted work.
• Team Budgets: Dedicated resources for team initiatives, training, and collaboration.
• Medical Insurance: Coverage within Ukraine.
• Mental Health Support: Access to psychotherapy sessions via Pleso.
• Individual English Lessons: To enhance your language skills.
• Work-Life Balance: Generous vacation and sick leave policies.
• Corporate Events: Regular team-building activities and company events.

We are building a team of passionate professionals inspired by DevOps.
Here, you’ll find a healthy, supportive environment where you’ll have everything you need to grow, evolve, and reach your full potential as a specialist.
 

We’re looking for a Middle DevOps Engineer to join our team and work on a range of exciting international projects.
 

Requirements:

• 2+ years of relevant industry experience
• Hands-on experience building and supporting cloud-based infrastructure
• Strong knowledge of IaC, Docker, Kubernetes, and AWS (mandatory)
• Practical experience with Terraform (developing and maintaining projects)
• Proficiency in one or more server-side scripting languages: Golang, Python, JavaScript, or Bash
• Experience setting up monitoring, logging, and alerting solutions
• Understanding of security hardening practices
• English level: Upper-Intermediate or higher
   

Key Responsibilities:

• Develop and maintain cloud and/or self-hosted infrastructure
• Build and optimize CI/CD pipelines
• Set up and maintain monitoring, logging, tracing, and alerting systems
• Conduct infrastructure audits and analysis
• Perform security hardening of infrastructure and supply chain
• Design and implement automation tools and frameworks for CI/CD
   

What We Offer:

• Professional growth opportunities: mentorship program, tech talks, training sessions, internal knowledge sharing, personalized IDPs, and dedicated self-education time during work hours
• Flexible working hours (start your day between 8–11 AM, depending on your meetings) and the option to work remotely
• Direct communication with founders (who are also DevOps engineers) for career discussions and income reviews
• Corporate events and team-building activities
• Paid time off: 20 vacation days, 10 sick days, plus Ukrainian public holidays
• Kudos reward system with corporate coins and a branded souvenir shop
• PE accounting and legal support
• Special anniversary gifts to celebrate milestones
   

Recruitment Process:

1. HR Interview – up to 45 minutes (Zoom)
2. Test Assignment – up to 2 days to complete
3. Technical Interview – up to 1.5 hour (Zoom)
4. Culture fit Meeting – up to 45 minutes (Zoom)

We are looking for an experienced SMM Marketing Specialist / Paid Social Media Manager to promote brands through paid advertising campaigns on YouTube, Instagram, and TikTok.

This role is fully remote and is suitable for a specialist who knows how to launch and manage ad campaigns, monitor results on a daily basis, prepare reports, and give practical recommendations for content plans and creatives.

About the Role

Your main goal will be to run and optimize paid social media campaigns on YouTube, Instagram, and TikTok in order to increase reach, engagement, traffic, leads, and overall marketing performance.

This is not a general content management role. The main focus is on:

• launching advertising campaigns
• daily performance monitoring
• analytics and reporting
• improving results through optimization
• preparing recommendations for content plans and creatives

Responsibilities

• Launch, set up, and manage advertising campaigns on YouTube, Instagram, and TikTok
• Monitor campaign performance daily and make adjustments to improve results
• Track key metrics such as reach, engagement, clicks, traffic, leads, conversions, CPA, ROAS, and other KPIs
• Prepare regular performance reports with clear analysis and conclusions
• Identify weak points and growth opportunities in campaigns
• Provide recommendations for improving the content plan based on advertising results
• Suggest and prepare ideas for creatives, ad formats, and promotional materials
• Work with targeting, audience segmentation, budgets, placements, and campaign structure
• Test different creatives, audiences, and campaign approaches
• Optimize campaigns to improve efficiency and scale winning results
• Analyze trends, platform updates, and competitor activity related to YouTube, Instagram, and TikTok advertising
• Collaborate with designers, editors, content creators, and other team members to improve campaign performance

Requirements

• At least 1 year of experience in SMM, paid social, or digital marketing
• Practical experience with Instagram Ads, YouTube Ads, and TikTok Ads
• Strong understanding of paid campaign setup, optimization, and reporting
• Ability to monitor metrics daily and react quickly to performance changes
• Experience preparing clear reports and turning data into practical recommendations
• Understanding of ad creatives, content performance, and audience behavior
• Ability to suggest improvements for content plans based on campaign analytics
• Basic skills in preparing creative ideas and promotional concepts for ads
• Strong analytical thinking and attention to detail
• Good communication and organizational skills
• Ability to work independently and manage several tasks at once
• English level: B1 or higher

Preferred Qualifications

• Experience promoting brands in different niches
• Experience with A/B testing of creatives and audiences
• Understanding of sales funnels and performance marketing metrics
• Experience working with Meta Ads Manager, TikTok Ads Manager, and Google Ads / YouTube campaigns
• Basic copywriting skills for ad creatives and campaign messaging
• Experience working closely with designers or creating simple creative briefs

Working Conditions

• Company location: Estonia, EU
• Work format: 100% remote
• We are open to full-time or part-time cooperation
• Compensation can be discussed in different formats:
  • project-based
  • performance-based
  • fixed salary
• Opportunity for long-term cooperation

What We Expect From the Candidate

Please send:

• A short introduction about your background and experience
• Information about the brands and platforms you have worked with
• Examples of successful ad campaigns or cases
• Your preferred cooperation format
• Your expected rate or salary
• Your English level

Remote - work from anywhere in Europe | Full-time contractor 

Tech stack: Azure DevOps, Infrastructure (VMs, AKS, AVD, NSGs, Express Route, VPN) · PowerShell · Terraform ·  Defender for Cloud & Endpoints · Sentinel SIEM · Entra ID & Hybrid AD · Intune & Autopilot · Microsoft 365 · SQL/Cosmos DB · Windows Server 

The role

A global professional services company needs a senior engineer to own their Azure security and infrastructure.

If your idea of a good day involves tightening conditional access policies, investigating Sentinel alerts, working with Azure DevOps and automating Azure deployments before projects launch - this role is for you. Typical projects are ERPs, CRMs, business mobility and security suite deployments. You’ll protect cloud workloads, harden identities, manage the Microsoft security stack end-to-end, and build the automation that keeps everything running. This is a hybrid DevOps, security, identity and infrastructure architecture and management role with real ownership scope and autonomy.

What you’ll do 

• Implement and monitor cloud identity, security and DevOps processes: Azure DevOps, Defender for Cloud, Sentinel SIEM, DLP, threat protection 
• Manage identity and security: Entra ID, conditional access, RBAC, hybrid AD, B2C 
• Design and maintain Azure infrastructure: networking, compute, storage, microservices 
• Secure and administer M365 (Exchange, SharePoint, Teams) including migrations
• Automate infrastructure with PowerShell, Terraform, and CI/CD pipelines
• Manage endpoint security via Intune, Autopilot, and CrowdStrike 

• Respond to L3 security and infrastructure escalations 

   

Must have 

• 4+ years in Azure with DevOps, identity management and security focus 
• PowerShell automation and IaC experience 
• Hands-on with Microsoft security stack (Defender, Sentinel, conditional access, DLP) 

• Upper-Intermediate+ English 

   

Nice to have 

• Security certs (AZ-500, MS-500, SC-200) 
• Azure infrastructure certs (AZ-104) 
• DevOps tooling (Azure DevOps, GitHub Actions, Terraform modules) 
• AI-assisted security operations (Copilot for Security) 
• SIEM tuning and incident response experience

What we offer

• Fully remote across Europe 
• Long-term, stable engagement - not project-based churn 
• Autonomy in a senior international team 
• Compensated on-calls

We are looking for a senior-level FP&A Analyst to take ownership of key financial processes, partner closely with business and operational teams and support the scaling of a fast-growing, data-driven technology platform serving global customers.

Key Responsibilities

• Ensure data accuracy through validation processes and financial controls
• Manage and analyze usage-based and revenue-sharing (revshare) models
• Review and approve commercial agreements from a financial perspective
• Perform financial forecasting, budgeting, and variance analysis
• Deliver ad hoc analyses to support key business decisions
• Partner with cross-functional stakeholders to align financial insights with company strategy

Requirements

• 5+ years of FP&A experience, preferably in a global SaaS company
• Advanced Excel skills, including Power Query (mandatory)
• Advanced SQL (mandatory)
• Strong analytical mindset with exceptional attention to detail
• Proven ability to communicate insights clearly and collaborate with stakeholders
• Excellent English (written and verbal)

As a fast-growing company, we’re looking for talented individuals who are passionate about technology, eCommerce, and making a real impact. If you're ready to join a dynamic team and thrive in a collaborative, fast-paced environment, we’d love to hear from you!
 
As an Engineering Team Lead, you will lead a cross-functional product team and take responsibility for delivery, technical direction, and team effectiveness in a multi-stack environment. This role requires proven people management experience, strong technical judgment, and the ability to lead a diverse engineering team with different skill sets and seniority levels.

The team includes: 
• Full-stack developers (WordPress / PHP / React) 
• Backend engineers (Python) 
• QA engineers 

You will balance rapid feature delivery with product stability and long-term technical improvements. 

Key Responsibilities 
• Full ownership of delivery for the product team across two products 
• Planning, prioritization, and execution to ensure predictable outcomes 
• Ownership of technical decisions and system evolution across Python, PHP, and React stacks 
• Maintaining and raising engineering standards, including testing and quality practices 
• Close collaboration with Product, Data, QA, and other stakeholders 
• Early identification and mitigation of delivery, quality, and technical risks 
• Coaching, mentoring, and performance management of team members 
• Pragmatic improvement of team structure, processes, and workflows 

Leadership & Management Requirements 
• 3+ years of experience managing engineering teams 
• Experience leading teams in multi-stack environments (e.g., Python + PHP) 
• Proven ability to lead cross-functional product teams 
• Strong execution focus: turning plans and commitments into shipped results 
• High level of autonomy in technical and tactical decision-making 
• Ability to enforce processes while improving them pragmatically 
• Experience with Agile methodologies, preferably Scrum Technical Background 
• Strong backend engineering background, preferably PHP or Python (5+ years of commercial experience) 
• Experience building and maintaining APIs 
• Solid understanding of databases and data consistency (MySQL, MongoDB) 
• Experience with asynchronous processing and messaging systems (RabbitMQ, Celery) 
• Familiarity with distributed or service-oriented architectures 
• Practical experience with CI/CD, production support, and incident handling 
• Ability to assess architecture and code quality across backend and frontend stacks 

Nice to have: 
• Experience with WordPress-based products 
• Exposure to React-based frontends 
• Experience scaling or stabilizing newly launched products 

Soft Skills & Working Style 
• Strong sense of ownership and accountability 
• Structured, analytical thinking 
• Clear, direct communication 

Languages 
• Ukrainian or Russian: native 
• English: Intermediate or higher

For Bullet Echo, we're looking for a Junior Support Agent to join our player experience team.

This role is not just about answering tickets. It's about being the front line of communication with players — resolving issues, maintaining a positive experience, and representing the game in every interaction. It's a junior role, but not a passive one. We're looking for someone who takes ownership of their queue, communicates clearly, and doesn't need to be told twice.

What You'll Do

• Handle player support tickets via Helpshift (gameplay, account, technical issues)
• Respond to players in a clear, helpful, and structured way
• Moderate player reports related to rule violations (cheating, misconduct)
• Escalate issues when needed and collaborate with the team
• Occasionally report bugs based on player feedback
• Maintain and update internal knowledge base and help center articles
• Flag outdated or missing documentation and contribute to keeping it current
• Maintain consistent performance across response quality and speed
• Support the team with various operational tasks beyond direct player communication

What We're Looking For

• Basic digital literacy (browser, email, Google tools)
• Stress tolerance — ability to handle direct or aggressive communication
• Service mindset — empathy, patience, and a positive attitude
• Fluency in both English and Russian would be considered an advantage
• Ability to make decisions independently without constant supervision
• Experience in customer support or service roles is a plus
• Strong written communication skills — able to explain things clearly and concisely
• Attentive to detail — able to spot recurring issues and connect the dots across player reports

Nice to Have

• Gaming background (PC, console, or mobile) is a strong plus
• Experience with any helpdesk or ticketing platform (Helpshift, Zendesk, Freshdesk, etc.)
• Moderation experience — Discord, Telegram, forums, or similar communities

Why this role is interesting

• Our projects are live games with a real, active player base — which means the work here is never abstract. You're not testing hypothetical scenarios or filling out forms into the void. Every ticket is a real person who ran into a real problem, and your response actually matters to them
• You'll also get an honest look at how a mobile game operates from the inside: what players care about, where things break, how teams coordinate when something goes wrong

We are looking for an Integration Team Lead to own the architecture and reliability of our advertising platform integrations while leading a small engineering team and driving the integration roadmap. In this role, you will design and scale data pipelines that process large volumes of advertising data, ensure stable data synchronization across external marketing platforms, and lead new integration initiatives from API evaluation to production rollout. You will play a key role in shaping the platform’s integration strategy, mentoring engineers, and building scalable, AI-enabled integration solutions that power our core data infrastructure.

Requirements
- 5+ years in backend/data engineering, including 2+ years working with advertising/marketing APIs.
- Hands-on experience with Meta Marketing API and/or LinkedIn Marketing API: real work with rate limits, async reports, breakdowns, attribution windows.
- Strong Python skills: production-grade code with error handling, logging, and tests.
- Experience leading a team (2+ people): code reviews, task planning, growing engineers.
- Solid understanding of data pipeline patterns: idempotency, backfill, incremental sync, schema evolution.
- Experience with GCP or comparable cloud (AWS/Azure) at the service design level.

- Actively use AI-assisted development tools (e.g., Copilot, Cursor, Claude Code) in daily engineering workflows for code generation, debugging, documentation, and data pipeline design, applying sound engineering judgment when validating AI-generated outputs.

Nice to Have
- Knowledge of the Programmatic ecosystem: DV360, The Trade Desk, OpenRTB.
- Experience with BigQuery and/or ClickHouse.
- Pulumi / Terraform for IaC.
- Understanding of advertising metrics: impressions, clicks, conversions, ROAS, attribution models.

Responsibilities
- Own the architecture and evolution of all platform integrations: Meta Marketing API, LinkedIn Marketing API, Programmatic channels (DV360, The Trade Desk, etc.).
- Lead a team of 2-4 engineers: code reviews, sprint planning, mentorship.
- Design and maintain data pipelines: Ad Platform APIs to BigQuery/ClickHouse via Cloud Run Jobs and n8n workflows.
- Ensure data sync reliability: monitoring, alerting, error handling, retry strategies.
- Work with API rate limits, OAuth flows, and webhooks across advertising platforms - Drive new integration projects from API evaluation through production rollout. 
- Collaborate with the product team to prioritize the integration roadmap.

What We Offer

- Fully remote with flexible hours (aligned with EU timezones for syncs).
- Influence on the quality assurance strategy across the entire engineering department.
- A cross-team role with visibility into every part of the product.
- AI-first tooling.
- Claude Code licenses and cutting-edge AI development workflows. 
- A team with no bureaucracy, decisions are made fast.

On behalf of our client — a fast-growing startup in the iGaming domain — we’re looking for a skilled Business System Analyst who can effectively bridge business needs and technical execution.

In this role, you will play a key part in transforming high-level ideas into clear, structured, and actionable documentation that supports accurate and efficient delivery. You’ll work closely with stakeholders, product teams, and engineers to ensure requirements are well-defined, aligned, and implemented smoothly.

This is a great opportunity to join a dynamic and rapidly evolving environment, where your input will directly impact product development and business outcomes. We’re looking for someone who enjoys solving complex problems, communicating across teams, and bringing clarity to ambiguity.

Job requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Proven experience as a Business System Analyst with the ability to document and communicate requirements at a technical level.
• Strong technical understanding of system architecture, databases, APIs, and backend infrastructure,  including asynchronous task processing (message queues), SQL proficiency, and a solid grasp of high-level architectural design principles.
• Excellent collaboration skills across Product, Engineering, QA, and DevOps.
• Proficiency with Agile workflows and tools such as JetBrains (YouTrack), Jira, Confluence, Miro and Swagger/Postman.
• Detail-oriented, structured, and proactive with a problem-solving mindset.
• Experience working with complex domains such as iGaming, fintech, payments, or other high-load transactional systems will be a strong advantage.
• English B1+, Ukrainian / Russian – Native.

Job responsibilities

• Collaborate with Product Owners and Designers to translate business goals into detailed technical requirements, workflows, and documentation.
• Partner with Engineering and DevOps to refine and validate technical solutions, ensuring clear understanding and smooth implementation across systems.
• Map current system behavior, identify edge cases, and ensure integrations are fully documented and technically sound.
• Act as a domain expert for assigned services, maintaining a transparent and accessible knowledge base for both technical and non-technical teams.
• Support sprint planning, backlog refinement, and QA preparation, ensuring user stories are complete, realistic, and aligned with technical constraints.

Job benefits

• Competitive and Attractive Pay
• Flexible hours for a better work-life balance.
• Work your way: Hybrid flexibility to fit your life
• 21 vacation + 7 no-questions-asked sick days per year.
• Career growth: Continuous Development & Performance Reviews

Join Our Team of Visionary Innovators! 

Are you a mindful go-getter with an entrepreneurial spark? We're on the lookout for dynamic individuals ready to grow and thrive with us. At our core, we believe in people first—your passions, ambitions, and evolution matter.

Here, growth isn’t just a goal; it’s the #1 priority. Work is personal. Personal drives growth. Growth fuels prosperity.

If this resonates with you, send us your CV and let’s kickstart something extraordinary! Don’t tick every box? No problem! If you share our love for technology,, we’d still love to chat and explore the possibilities together. 

BigD is seeking a talented proactive and results-driven Account Manager to manage and develop relationships with VIP players. The role focuses on retention, revenue and deposit growth, and delivering a high-quality, personalized customer experience.

Key Responsibilities

• Build and maintain strong relationships with VIP players
• Act as the main point of contact for assigned accounts
• Monitor player activity and proactively engage to increase retention and lifetime value (LTV)
• Identify player needs and provide tailored offers, bonuses, and experiences
• Execute and optimize VIP campaigns and promotions
• Track player behavior, segmentation, and performance metrics

Requirements

• Experience in VIP Account Management, VIP Management  in iGaming. 
• Strong communication and relationship-building skills
• Analytical mindset with the ability to interpret player data
• Experience working with CRM tools (e.g., Zendesk, Voiso)
• Ability to manage multiple accounts and prioritize effectively
• Fluent in Spanish (English are a plus)
• Flexibility to work in shifts if required

Key Skills

• Relationship management
• Negotiation and upselling
• Customer retention strategies
• Data-driven decision making
• Problem-solving and conflict resolution

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy
• Stable salary payment

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.