Jobs at Djinni

IT компанія WorkTime з офісами у Канаді и Києві, шукає до себе в команду Senior PHP Developer у Київський офіс. Сфера діяльності компанії — розробка та продаж власного моніторингового софту.

Looking for a back-end web developer:

An active, experienced and motivated individual to fulfill the position in our company.

About the project:

The project is an employee monitoring software. In the current situation this is a highly demanded product and demand is growing. Our product is 20+ years on the market and we are focusing today on creating from the scratch its cloud edition. The goal is to replace all existing editions with one high quality web version. Back end server and database environment — Windows Server.

As the developer of this project you are expected to:

Demonstrate willingness to learn and to professionally grow.

Actively participate in the project development.

Demonstrate high quality coding style to support our goal of creating the new reliable, scalable and stable system.

Your main duty will be back-end development and your expertise will be needed during the system development and release stages.

If you have any experience in front-end development, this is a plus and is welcome.

Required knowledge:

PHP 7.4 - 8.2;

OOP (object-oriented programming);

Firebird, MSSQL (Knowledge of pure SQL), PDO, InterBase;

JavaScript, JQuery, HTML, CSS;

Rest API (JSON);

Git, GitLab;

Apache;

Php;

StormComposer.

Will be good:

Symfony 5 - 6;

PostgreSQL;

Docker;

XDebug;

Nginx;

UnitTest;

Ability to refactor code

More about the project:

The project is an employee monitoring software. In the current situation this is a highly demanded product and demand is growing. Our product is 20+ years on the market and we are focusing today on creating from the scratch its cloud edition. The goal is to replace all existing editions with one high quality web version. Back end server and database environment - Windows Server.

What we offer:

Compensation in USD,

Highly professional result-oriented environment,

New development project where you can apply and expand your skills fully,

Stable growing company, 20+ years on the market,

Turnitin is looking for an experienced Senior Software Quality Engineer to join our Integrations team. This role is ideal for a highly skilled quality professional who is passionate about building reliable, scalable, and maintainable test solutions while also bringing strong exploratory and risk-based testing skills to complex product integrations.

In this hands-on senior role, you will help ensure the quality, reliability, and stability of Turnitin’s integrations across learning platforms, third-party platforms, APIs, and customer-facing workflows. You will collaborate closely with engineers, tech leads, product managers, and other stakeholders to define test strategies, improve automated coverage, strengthen automated testing and reporting within CI/CD pipelines, and support confident software releases.

Responsibilities

• Collaborate closely with engineers, tech leads, product managers, and other stakeholders to deliver high-quality products and services.
• Develop and execute comprehensive test strategies, test plans, and test cases for integration features, APIs, UI workflows, and customer-facing journeys.
• Design, develop, and maintain robust automated end-to-end tests within the existing Java/Selenium automation stack, while evaluating and introducing modern automation tools and approaches where appropriate.
• Apply strong programming skills, including object-oriented programming concepts and design patterns, to create maintainable automated test code and contribute to code reviews for automated tests and quality-related changes.
• Perform manual, exploratory, regression, smoke, and risk-based testing across complex product and platform workflows.
• Conduct API and web service testing and integrate automated tests effectively into CI/CD pipelines.
• Investigate automated test failures, flaky tests, production issues, and integration defects, providing clear root-cause analysis and actionable recommendations.
• Generate, maintain, and improve test reports, dashboards, and quality metrics to support engineering and release decision-making.
• Participate in the assessment and adoption of emerging automation tools, including modern browser automation frameworks and AI-assisted engineering tools.
• Review requirements, acceptance criteria, technical designs, and user stories to identify risks and quality gaps early in the development process.
• Mentor and support other quality engineers, sharing knowledge and helping improve automation, testing practices, and overall quality capability within the team.

• Communicate effectively across teams and stakeholders, with strong attention to detail in documentation, investigation notes, and reporting.

   

Requirements

• Strong professional experience in software quality engineering, including automation, manual, exploratory, regression, and risk-based testing.
• Strong programming experience with Java.
• Strong understanding of object-oriented programming concepts, clean code principles, and design patterns as applied to test automation.
• Extensive hands-on experience with UI end-to-end automation, including Selenium WebDriver.
• Strong experience with API and web service testing using tools or libraries such as REST Assured, Postman, curl, or similar.
• Experience designing, developing, maintaining, or significantly contributing to scalable test automation frameworks.
• Experience using AI coding agents or AI-assisted development tools such as Claude Code, GitHub Copilot, Cursor, or similar.
• Experience integrating automated tests into CI/CD pipelines using tools such as GitHub Actions, Jenkins, TeamCity, or similar.
• Experience developing test strategies, test plans, and test cases for complex software systems.
• Strong analytical and troubleshooting skills, with experience analysing automated test results, investigating failures, identifying flaky tests, and improving test reliability.
• Experience testing SaaS products, distributed systems, microservices, integrations, or complex web applications.
• Experience working with logs, monitoring tools, test reports, dashboards, and other diagnostic sources to support investigation and decision-making.
• Experience with test management and reporting tools such as Xray, Allure, TestRail, Jira, or similar.
• Experience with Git-based development workflows, including pull requests, code reviews, branching, and collaboration with engineers.
• Strong written and verbal English communication skills, with the ability to explain quality risks, testing outcomes, and technical findings clearly.
• Ability to work effectively in distributed, cross-functional teams across multiple locations and time zones.

Nice to Have

• Experience with Playwright or other modern browser automation frameworks.
• Experience with native mobile testing, including mobile test automation using Appium.
• Experience testing integrations with Learning Management Systems or other third-party platforms.
• Experience with LTI standards, SSO, REST APIs, event-driven systems, or data synchronization workflows.
• Knowledge of cloud computing platforms such as AWS.

We are seeking a prospective and ambitious Middle Python Engineer to join our team! Our client is the world’s acknowledged market leader in wireless communication systems for motorcyclists.

Responsibilities:

• Develop, maintain, and enhance backend features using Python. 
• Take ownership of assigned tasks and features from implementation through deployment. 
• Troubleshoot, debug, and resolve backend issues. 
• Write clean, maintainable, and well-tested code. 
• Keep suggesting improvements and ways to enhance the functioning of the software
• Ensure high quality and reliability of delivered features. 

Requirements:

• 4+ years of backend development experience, including at least 3 years of hands-on Python development.
• Strong experience building and operating production systems on AWS.
• Hands-on experience designing and implementing scalable distributed systems (microservices, REST APIs).
• Experience working with NoSQL databases, preferably MongoDB.
• Experience implementing observability solutions using tools such as Grafana, Datadog, or similar.
• Strong understanding of backend design principles, clean architecture, system reliability, and performance optimization.
• Ability to take ownership of features end-to-end, from design and implementation to deployment and production monitoring.
• Strong problem-solving skills with the ability to troubleshoot complex production issues.
• Hands-on experience with, or a strong willingness to work with, AI tools to improve engineering efficiency and code quality.
• Good written and spoken English (Intermediate level or higher).

Nice to have:

• Experience with serverless architectures, including AWS Lambda and the Serverless Framework.
• Experience working with containerization technologies such as Docker and Kubernetes.
• Experience with SQL databases and relational data modeling.
• Experience working with additional cloud providers (GCP, Azure).
• Experience working with data platforms or collaborating closely with BI/Data teams.
• Experience working in Agile environments (Scrum/Kanban).

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

About the Project
Our client operates community and specialty hospitals, a managed care organization, a physician network, community health centers, and home care and other health-related entities in the United States. The Research Portal — one of the internal products — is a web-based application with over 10,000 current users developed for the entire research community to review, monitor, and manage research portfolio. The main goal is to unite distributed and complex organizational processes into one application and help alleviate administrative burdens. 
 

Skills & Experience

• 5+ years of professional experience in data warehouse development.
• Strong hands-on experience with: T-SQL, stored procedures, query performance tuning, and indexing strategies.
• Proven experience building and maintaining ETL pipelines with SSIS (SQL Server Integration Services).
• Solid understanding of dimensional modeling (star/snowflake schemas), slowly changing dimensions, and data warehouse design best practices.
• Experience with source-to-target mapping, data quality checks, and reconciliation processes.
• English — Upper Intermediate or above.
   

Nice to have

• Familiarity with Azure data services (Azure SQL MI, IR, Data Factory, SSIS, Storage Account, Key Vault) as a migration/modernization path.
• Experience working with healthcare or other regulated/compliance-sensitive data.
• Exposure to CI/CD practices for database and ETL deployments.
   

Responsibilities

• Design, build, and maintain ETL/ELT pipelines using SSIS to move and transform data from operational systems into the data warehouse.
• Design and evolve dimensional models (facts, dimensions, SCDs) that support reporting and analytics needs.
• Write and tune complex T-SQL queries, stored procedures, and views; troubleshoot performance bottlenecks.
• Establish and enforce data quality, validation, and reconciliation processes across the warehouse.
• Collaborate closely with Product Owners, Business Analysts, and backend engineers to translate business requirements into data models and pipelines.
• Document data flows, schemas, and transformation logic to support maintainability and onboarding.
• Serve as an escalation point for data-related production issues; perform root-cause analysis and implement long-term fixes.
• Monitor ETL job health and proactively address failures, latency, and data drift.

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills:

- 6+ years of commercial experience with Java
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Spark and Hadoop knowledge
- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

Who We Are?
Altum is a Ukrainian software development house that supports digital agencies and startups across the US and Western Europe with technical expertise. We focus on innovation, scalability, and quality to help businesses grow.

As part of Altum, DevOut Labs is a WordPress white-label development team delivering high-quality websites for US-based marketing agencies. While hiring is managed under Altum, this role is for DevOut Labs.
More info: devoutlabs.com

Why join us?

• Structured training — no prior experience required
• Fast career growth opportunities
• Minimal bureaucracy — your ideas matter
• Mentorship and support from experienced team members
• Growth based on your performance and results

What you need:

• Basic analytical skills
• Attention to detail
• Responsibility and self-discipline
• Willingness to learn and work with data
• Experience with research tools is a plus, but not required

What you’ll do:

• Search for and verify contacts (LinkedIn and other sources)
• Work with automation tools (training provided)
• Assist with research on potential leads
• Analyze simple data to improve results
• Meet assigned KPIs

What you get:

• Fully remote work
• Salary reviews based on performance
• Career growth opportunities
• Supportive and open team environment
• Challenging tasks that help you grow
  
  Recruitment stages:
• Initial Interview — approx. 15 min;
• Interview with Sales Manager;
• Interview with CEO — up to 30 min;
• Final feedback;

Ідеально для тих, хто прагне:

• Підтримувати функцію DevSecOps (в security команді), визначаючи стратегію, дорожню карту, пріоритети та показники успіху;
• Оцінювати поточний стан безпеки програм, інфраструктури, хмарних середовищ та процесів розробки;
• Проектувати та впроваджувати засоби контролю безпеки протягом усього життєвого циклу розробки програмного забезпечення;
• Встановлювати та підтримувати безпечні практики CI/CD, включаючи шлюзи безпеки та автоматизовані процеси перевірки;
• Інтегрувати перевірки безпеки в інженерні робочі процеси з особливим акцентом на автоматизацію та досвід розробників;
• Створювати та керувати процесами управління вразливостями, включаючи сортування, визначення пріоритетів, відстеження виправлень та звітність;
• Визначати та впроваджувати стандарти хмарної безпеки та найкращі практики в середовищах AWS, Azure або GCP;
• Проектувати та впроваджувати засоби контролю безпеки Kubernetes та контейнерів, включаючи RBAC, управління секретами, сегментацію мережі та захисту під час виконання;
• Розробляти стандарти безпеки «інфраструктура як код» та засоби контролю «політика як код»;
• Інтегрувати журнали та події безпеки в SIEM для підтримки моніторингу, виявлення загроз та реагування на інциденти;
• Створювати стандарти безпеки, технічних інструкцій та операційних процедур для команд інженерів та платформ;
• Підтримувати розслідування інцидентів безпеки, пов'язаних з хмарою, інфраструктурою, CI/CD, вразливостями додатків, розкритими обліковими даними та загрозами ланцюга поставок.

Досвід, який стане твоєю перевагою:

• 2+ роки практичного досвіду в DevSecOps, Cloud/Platform Security, або Security Engineering;
• Досвід керівництва ініціативами, проектами або програмами безпеки зі значним рівнем ownership та автономією;
• Підтверджений досвід побудови процесів безпеки, інструментів або програм безпеки з нуля;
• Практичний досвід інтеграції засобів контролю безпеки в конвеєри CI/CD без негативного впливу на продуктивність інженерії;
• Досвід роботи з контейнерними середовищами та безпекою Kubernetes;
• Досвід роботи з хмарними платформами (AWS);
• Практичний досвід роботи з інструментами Infrastructure as Code, такими як Terraform, Helm або Ansible;
• Досвід інтеграції журналів та подій безпеки з платформами SIEM та підтримки випадків використання виявлення, моніторингу та реагування на інциденти;
• Здатність балансувати вимоги безпеки з бізнес-цілями та швидкістю інженерії;
• Досвід з Python буде плюсом;
• Англійська мова - Intermediate або вище.

Ми цінуємо:

• Хороші комунікативні навички;
• Багатозадачність, швидке виконання завдань;
• Відповідальність, увага до деталей.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

English version:

Perfect for those who aim to:

• Own the DevSecOps function (in the security team), defining strategy, roadmap, priorities, and success metrics;
• Assess the current security posture of applications, infrastructure, cloud environments, and development processes;
• Design and implement security controls across the software development lifecycle;
• Establish and maintain secure CI/CD practices, including security gates and automated validation processes;
• Integrate security checks into engineering workflows with a strong focus on automation and developer experience;
• Build and operate vulnerability management processes, including triage, prioritization, remediation tracking, and reporting;
• Define and implement cloud security standards, guardrails, and best practices across AWS, Azure, or GCP environments;
• Design and enforce Kubernetes and container security controls, including RBAC, secrets management, network segmentation, and runtime protection;
• Develop Infrastructure-as-Code security standards and policy-as-code controls;
• Integrate security logs and events into SIEM to support monitoring, threat detection, and incident response;
• Create security standards, technical guidelines, and operational procedures for Engineering and Platform teams;
• Support security incident investigations related to cloud, infrastructure, CI/CD, application vulnerabilities, exposed credentials, and supply-chain threats.

Experience you’ll need to bring:

• 2+ years of hands-on experience in DevSecOps, Cloud Security, or Security Engineering;
• Experience leading security initiatives, projects, or programs with significant ownership and autonomy;
• Proven experience building security processes, tooling, or security programs from scratch;
• Hands-on experience integrating security controls into CI/CD pipelines without negatively impacting engineering productivity;
• Experience with containerized environments and Kubernetes security;
• Experience working with cloud platforms (AWS);
• Practical experience with Infrastructure as Code tools such as Terraform, Helm, or Ansible;
• Experience integrating security logs and events with SIEM platforms and supporting detection, monitoring, and incident response use cases;
• Ability to balance security requirements with business objectives and engineering velocity;
• Experience with Python will be a plus;
• English - Intermediate+ or higher.

It's a perfect match if you have those personal features:

• Good communication skills;
• Multitasking, quick task execution;
• Responsibility, attention to detail.

Our clients offer competitive benefits to support your professional and personal growth, including: 

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

• You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
  This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
  The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

   

• Responsibilities:

  - Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
  - Build and enhance data processing pipelines using Java and Apache Spark
  - Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
  - Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
  - Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
  - Translate business and regulatory requirements into robust technical solutions
  - Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
  - Investigate and resolve data and application issues in development, test, and production environments
  - Improve application performance, scalability, and reliability for high-volume data processing workloads
  - Contribute to the design and implementation of reusable components and engineering best practices
  - Participate in code reviews, testing, and release activities to ensure high-quality deliverables
  - Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
  - Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

   

• Mandatory Skills Description:

  - 6+ years of commercial experience with Java
  - Experience in designing and developing scalable, high-performance backend applications
  - Good knowledge of SQL and working with large datasets from multiple data sources
  - Strong problem-solving skills and ability to work effectively in a global distributed team

   

• Nice-to-Have Skills Description:

  - Spark and Hadoop knowledge
  - Experience in financial services, investment banking, or regulatory reporting projects
  - Familiarity with data quality, reconciliation, and control frameworks
  - Experience working with large-scale enterprise data platforms
  - Knowledge of cloud environments and modern data platform architectures
  - Understanding of CI/CD practices and automated deployment pipelines
  - Experience working in Agile / Scrum teams within a distributed global setup

   

• Languages:
  • English: B2 Upper Intermediate

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be night shifts from 22:00 to 6:30 Eastern European Time (EET) 

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.

 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.

 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

• Project Description:

  You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
  This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
  The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

• Responsibilities:

  - Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
  - Build and enhance data processing pipelines using Java and Apache Spark
  - Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
  - Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
  - Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
  - Translate business and regulatory requirements into robust technical solutions
  - Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
  - Investigate and resolve data and application issues in development, test, and production environments
  - Improve application performance, scalability, and reliability for high-volume data processing workloads
  - Contribute to the design and implementation of reusable components and engineering best practices
  - Participate in code reviews, testing, and release activities to ensure high-quality deliverables
  - Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
  - Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

• Mandatory Skills Description:

  - 6+ years of commercial experience with Java
  - Experience in designing and developing scalable, high-performance backend applications
  - Good knowledge of SQL and working with large datasets from multiple data sources
  - Strong problem-solving skills and ability to work effectively in a global distributed team

• Nice-to-Have Skills Description:

  - Spark and Hadoop knowledge
  - Experience in financial services, investment banking, or regulatory reporting projects
  - Familiarity with data quality, reconciliation, and control frameworks
  - Experience working with large-scale enterprise data platforms
  - Knowledge of cloud environments and modern data platform architectures
  - Understanding of CI/CD practices and automated deployment pipelines
  - Experience working in Agile / Scrum teams within a distributed global setup

• Languages:
  • English: B2 Upper Intermediate

• Project Description:

  You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.

  
  This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.

  
  The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

   

• Responsibilities:

  - Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
  - Build and enhance data processing pipelines using Java and Apache Spark
  - Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
  - Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
  - Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
  - Translate business and regulatory requirements into robust technical solutions
  - Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
  - Investigate and resolve data and application issues in development, test, and production environments
  - Improve application performance, scalability, and reliability for high-volume data processing workloads
  - Contribute to the design and implementation of reusable components and engineering best practices
  - Participate in code reviews, testing, and release activities to ensure high-quality deliverables
  - Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
  - Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

   

• Mandatory Skills Description:

  - 6+ years of commercial experience with Java
  - Experience in designing and developing scalable, high-performance backend applications
  - Good knowledge of SQL and working with large datasets from multiple data sources
  - Strong problem-solving skills and ability to work effectively in a global distributed team

We invite a proactive Learning & Development Specialist with a strong foundation in learning methodology and project management to join our Program Education Team at Dev.Pro. In this role, you’ll own small-to-medium L&D projects from discovery to delivery, turning business needs into effective solutions. You’ll partner with stakeholders and SMEs to design impactful learning initiatives that support business outcomes and learner development.

🟩 What's in it for you:

• Own end-to-end learning projects and shape solutions that address real business needs 
• Learn from an experienced and supportive Team Lead invested in your growth and success 
• Enjoy a well-structured onboarding process designed to help you settle in quickly and confidently

✅ Is that you?

• 3+ years of experience in Learning & Development or Corporate Education
• Strong expertise in learning methodology, instructional design, and Training Needs Analysis (TNA)
• Working knowledge of learning frameworks such as Bloom's Taxonomy and Kolb's Learning Cycle
• Experience managing learning projects from discovery through implementation
• Strong project management skills, including planning, task decomposition, estimation, and prioritization
• Experience gathering requirements and driving alignment across diverse stakeholders 
• Experience working with SMEs to transform expertise into effective learning content
• Strong communication, facilitation, and stakeholder management skills
• Excellent documentation and organizational skills with a strong focus on visibility and transparency
• Ability to work independently, take ownership, and adapt to different stakeholders and communication styles
• Curiosity and a proactive learning mindset
• Upper-Intermediate English level with strong verbal and written communication skills
• Proficiency with Google Workspace (Docs, Sheets, Slides) and practical experience using AI productivity tools

Desirable:

• Experience in the IT industry or a fast-paced tech-driven environment 
• Experience evaluating external service vendors, SMEs, and training providers 
• Experience working with learning budgets, contracts, and vendor-related processes

🧩Key responsibilities and your contribution 

In this role, you’ll collaborate closely with stakeholders to identify learning needs, design learning solutions, and deliver end-to-end learning projects. 

• Partner with stakeholders to identify learning needs and define clear objectives 
• Conduct TNA through stakeholder and SME interviews, translating requests into structured learning solutions 
• Align stakeholders on scope, expectations, and success criteria during discovery 
• Design MVP concepts and educational programs using instructional design principles and learning frameworks
• Collaborate with SMEs and experts to extract, validate, and structure knowledge into learning content and assets
• Lead end-to-end delivery of small/medium learning projects, managing planning, priorities, timelines, and stakeholder alignment 
• Work with internal teams and external vendors, including provider evaluation and operational coordination, to support learning delivery
• Gather feedback and evaluate learning effectiveness to improve learning solutions and outcomes
• Continuously improve learning design by researching and applying new tools, methodologies, and AI capabilities

🎾 What's working at Dev.Pro like? 

Dev.Pro is a US-based outsource company with an ambitious and creative mindset that has been delivering superior software products since 2011. Known for its strong human focus, Dev.Pro promotes a work environment that is fair, inclusive, open-minded, and friendly toward people of every race, religion, gender, cultural background, marital/parental status, etc. By joining Dev.Pro, you'll feel what it's like to grow with professionals who support your journey. 

🌴🏄🏻 Maintain a healthy work-life balance with 30 paid rest days per year to use as holidays/vacation/other on the desired and requested dates
💎📚 Grow by learning: you have a chance to shift your career path, access English lessons, DP University educational flows, and other educational initiatives
💵💰 Make sure the compensation matches your efforts: we provide payments in US dollars and cover overtime hours 
💃🏼🕺 Join fun online activities and team-building events 
👩💻🖥 Get continuous remote HR and payroll support

📍 Location: Remote

🗣 English: B2+ (required)

👥 Employment Type: Full-time

⏰ Start Date: ASAP

🏢 About OpsWorks.Co

OpsWorks.Co is an international IT company and an official AWS Advanced Tier Partner, helping businesses build, scale, and optimize modern cloud infrastructure.

Alongside our services business, we actively develop our own products and internal initiatives. Our ecosystem includes RhodeCode—an enterprise source code management platform, UppLabs—our software development services brand, as well as new AI products and technology initiatives.

We're looking for a Marketing Specialist who will help drive marketing efforts across all of our business directions and become an important part of our product team.

🚀 About the Role

We're looking for a hands-on marketer who enjoys working across different areas of marketing, isn't afraid of new challenges, and is eager to continuously learn and expand their expertise.

This is a broad marketing role where you'll contribute to a variety of initiatives—from website management, SEO, and content creation to launching landing pages, supporting marketing campaigns, leveraging AI tools, and helping promote new business and AI initiatives.

For us, curiosity, ownership, and a willingness to get things done are more important than being an expert in a single marketing discipline. If you're someone who enjoys testing ideas, learning by doing, and seeing the direct impact of your work, we'd love to meet you.

💼 Responsibilities

• Support marketing initiatives across all company business directions.
• Manage and regularly update company websites and landing pages.
• Improve SEO performance and organic traffic.
• Create, edit, and publish marketing content.
• Assist with launching and optimizing marketing campaigns.
• Leverage AI tools to automate marketing workflows and improve productivity.
• Analyze marketing performance and identify growth opportunities.
• Collaborate closely with developers, designers, and company leadership.
• Contribute to the growth of new products, services, and AI initiatives.

✅ Requirements

• 2+ years of experience in Digital Marketing, Product Marketing, or Growth Marketing.
• Hands-on experience managing websites (WordPress, Webflow, or other CMS platforms is a plus).
• Solid understanding of SEO fundamentals.
• Experience with Google Analytics, Google Search Console, or similar analytics tools.
• Experience using AI tools such as ChatGPT, Claude, Gemini, or similar in day-to-day marketing activities.
• English level B2 or higher.
• Strong organizational and time management skills.
• A proactive mindset and willingness to learn new skills.
• A hands-on approach with the ability to execute rather than simply coordinate.

⭐ Nice to Have

• Experience in B2B marketing.
• Experience promoting SaaS or IT products.
• Understanding of technical SEO.
• Experience with email marketing.
• Basic knowledge of HTML/CSS.
• Experience with CRO and A/B testing.

🎁 What We Offer

🚀 The opportunity to work across multiple international brands and products.

🤖 Involvement in exciting new AI initiatives and technology projects.

🤝 High level of ownership and freedom to bring your ideas to life.

💡 The chance to rapidly expand your expertise across multiple areas of marketing.

🏠 Remote / Full-time / Long-term collaboration

🏖 21 paid vacation days + 10 paid sick leave days + Ukrainian public holidays

🗣 Individual English lessons

💊 Medical insurance (for employees based in Ukraine)

🎓 Learning & development budget

📚 Safari Books Online subscription

🧠 Corporate psychologist sessions

📈 Internal trainings, workshops, and knowledge-sharing sessions

🤝 Transparent, friendly culture with opportunities for professional growth

🚀 Hiring Process

1️⃣ Interview with Recruiter
2️⃣ Interview with the CEO
3️⃣ Offer

About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 350 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

Responsibilities

• Engage with key stakeholders (product managers, marketers) to identify the product needs and shape the analytics strategy.
• Prioritize tasks based on business value and potential impact, balancing urgent requests with long-term strategic initiatives.
• Build and maintain dashboards, reports, and key metrics to support data-driven decision-making.
• Design, run, and analyze A/B tests to validate hypotheses, measure the impact of product changes, and drive continuous improvement.
• Collect requirements and maintain the event logging template to ensure accurate and comprehensive tracking of user interactions and key product events.
• Ensure data quality, uncover insights, and provide actionable recommendations to improve the product and marketing performance.

Requirements

• 2+ years of experience in a similar analytics role.
• Advanced SQL proficiency for querying and analyzing large datasets.
• Strong Python skills for data manipulation and analysis (pandas, data visualization, statistics).
• Solid understanding of statistics, including experiment design, statistical tests, correlation analysis, and segmentation.
• Hands-on experience with BI tools such as Tableau or Power BI.
• Effective communication to present analysis results clearly and compellingly.

Would be a plus 

• Experience in full-cycle product analytics – owning both product and marketing analytics, independently prioritizing analytical tasks, and driving data-informed decisions.
• Experience with subscription monetization products – understanding key metrics, user retention, churn analysis, and revenue optimization strategies.
• Basic knowledge of Data Science – familiarity with machine learning concepts, predictive modeling, or clustering techniques.

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy, autonomous hub) and 50% compensation for coworking spaces worldwide to ensure everyone has a comfortable and inspiring workspace.
• Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, and therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.