Jobs at Djinni

Hi there! 👋
We’re Applyft, a Ukrainian product company. Our journey began with the Geozilla family locator, launched in 2015. Today, we have a diverse portfolio of products in lifestyle, education, photo & video, and entertainment, with over 5M monthly active users and a solid 20% QoQ revenue growth.
We're now expanding into the Mental Health space with a new venture. Our mission is to help people find peace in chaos, build resilience, and live fulfilling, balanced lives. We’re looking for a Motion Designer to join our creative marketing team. If you're passionate about short-form content, TikTok trends, and AI tools — we’d love to meet you.

About you:
1. 1+ year of experience in motion design or creative video editing.
2. Strong skills in After Effects.
3. A strong portfolio is mandatory.
4. Good grasp of design fundamentals — composition, typographics, and storytelling.
5. Hands-on experience with AI tools for content creation (e.g., Runway, Midjourney, ElevenLabs).
6. Familiarity with TikTok, Instagram, and ad platforms — you know what works and why.
7. Open-minded, proactive, and not afraid to test bold ideas.
8. Intermediate English or higher.
9. Experience working on UGC-style ads or performance creatives.

What you’ll do:
1. Create short-form video content (UGC, ads, animations) for Meta and other platforms.
2. Edit mobile-first creatives using After Effects and similar tools.
3. Design static and motion assets for ads and social media.
4. Work with AI tools (like Runway, Midjourney, ElevenLabs) to boost creative production.
5. Participate in creative brainstorming with the marketing team.
6. Follow trends in content, motion design, and social platforms — and turn them into real campaigns.
7. Analyze performance data and optimize creatives for better engagement and conversions.
8. Maintain brand consistency while experimenting with new creative directions.

Why this is a great opportunity to join our Mental Health startup:
1. Work on a meaningful product that helps people improve their mental well-being.
2. Direct impact on millions of users across global markets.
3. Join a high-performing creative team that values testing, innovation, and speed.
4. No legacy systems, no bureaucracy — just fast decisions and space to grow.

Our benefits:
1. Flexibility to work from remotely from anywhere.
2. Comprehensive medical insurance to keep you healthy and secure.
3. Sport compensation to support your physical well-being.
4. Corporate English courses to enhance your language skills.
5. Compensation for educational events and courses to foster your professional growth.
6. un and engaging corporate events to strengthen team bonds and create lasting memories.

✨ Ready to turn creative ideas into meaningful visuals? Apply now — we’d love to see your portfolio! 🎬

About the Company

Neros is a defense technology company rebuilding America’s drone industrial base. We design and manufacture high-performance unmanned systems that are tested in combat, iterated at startup speed, and built at massive scale. Our team culture is fast, hands-on, and obsessed with closing the gap between design and deployment. As drones transform the character of warfare, Neros is delivering the systems the West needs to compete on the modern battlefield and deter the adversaries of democracy. We’re hiring engineers, operators, and builders who want to move fast, take on extreme ownership, and get capability into the hands of warfighters in months, not years.

Responsibilities

• Develop and enhance embedded software and new technical capabilities for the company’s products
• Collaborate with internal teams and external partners on system and component integrations
• Conduct R&D activities, prototyping, and validation of embedded solutions
• Bring embedded solutions to stable production-ready state and continuously improve them
   

Requirements

• 3+ years of commercial experience in C/C++ development
• Experience working as an embedded software engineer with microcontroller-based platforms, primarily STM32; experience with similar MCUs such as ESP32, NXP, Microchip, Nordic, or equivalent is also acceptable.
• Experience in system design (embedded systems, distributed systems, hardware–software integration)
• Knowledge of the UAV ecosystem (ExpressLRS, Betaflight, ArduPilot, OpenTX)
• Broad understanding of embedded system capabilities and ability to work on R&D-driven tasks
• English level: Upper-Intermediate (B2) or higher
   

Nice to Have

• Understanding of embedded or system architecture principles
• Experience with additional programming languages (Python, Lua)
• Exposure to computer vision or video processing projects (OpenCV or similar pipelines)
   

Working Conditions

• On-site work at the office in Kyiv, Ukraine
• Official employment
• Military booking for eligible candidates
• Medical insurance
• Work on products that are validated in real combat conditions with fast iteration cycles
• Collaboration with an international team of experienced engineers

At MINT Innovations, technical documentation is an essential part of delivering high-quality products. As a Technical Writer, you'll help customers, engineers, service teams, and partners successfully install, configure, operate, and maintain our parcel locker solutions.

Your work will directly improve the customer experience by making complex technologies easy to understand and use.

We are looking for a person, who will strengthen  our team. 

WORKING ON-SITE IN LUTSK.

Preferred Skills

• Technical documentation
• User Manuals
• Installation Guides
• Service Documentation
• Customer Documentation
• Knowledge Base
• Release Notes
• Technical Editing
• Information Architecture
• English Writing
• Redmine/Confluence/Jira etc.
• Markdown
• Agile
• Software Documentation
• Hardware Documentation

What We Offer

• Opportunity to work on an innovative product.
• Challenging projects involving both software and hardware.
• Close collaboration with experienced engineering and product teams.
• Professional growth and continuous learning opportunities.
• Competitive compensation and salary reviews.
• Modern working environment.
• Progressive and supportive team culture.

Description:

We are hiring a strong senior engineer for a production-grade AI Operations Platform (real infrastructure, not wrappers), as a dedicated full-time engineer.

You will own architecture and delivery end-to-end: clean NestJS backends with real separation of concerns, MongoDB modeled and indexed around actual access patterns, and a Next.js / React front. This is architecture-first work where structure and data modeling are the difference between scaling and rewriting.

Small team, real infrastructure, end-to-end ownership.

Must-have (mandatory):

• Expert NestJS / Node.js (6+ years backend)
• Strong MongoDB (modeling, indexing)
• Next.js / React on the front
• Deep on system design, database design, and design patterns (the interview goes deep here)
• Clean-architecture mindset, real ownership
• Comfortable with AI-assisted dev tools (Cursor / Copilot)
• Strong English, comfortable leading daily technical calls

Nice-to-have:

• AI/ML or AI-agent production experience (not required)
• Cloud / DevOps basics (CI/CD, deployments)

Conditions:

• Full-time, dedicated to ONE client (no parallel projects), long-term
• Virtual-office model: team stays in a shared Google Meet during work hours, cameras and mics off by default, on only when needed. Not monitoring, just ambient presence; free breaks
• Timezone: comfortable overlap with GMT+2/+3 (client in Israel)

Project Description

This team is working with an AI chip company that develops specialized software-centric Machine Learning Systems-on-Chip (MLSoC) to enable high-performance, power-efficient "Physical AI" at the edge. Their technology is designed for robotics, autonomous vehicles, and smart cameras, allowing them to process complex computer vision and multimodal AI tasks locally with very low power consumption.

Job Description
The ideal candidate is an ML engineer with a strong background in autonomous systems and mobile robotics. The role requires someone who has spent meaningful time training ML models for complex autonomous platforms—focusing on perception, navigation, and control in GPS-denied, high-speed, and visually complex environments.

The candidate must have hands-on production experience with NVIDIA Isaac Sim and the Omniverse ecosystem, including building photorealistic simulation environments, running Omniverse Replicator synthetic data pipelines for perception, and closing the sim-to-real gap on real robotic hardware. Experience with reinforcement learning or imitation learning for navigation policies is required—specifically training agile navigation policies in simulation and validating them on hardware. A background from an autonomous robotics company, a research group, or an embodied AI team is a must.

On the ML side, the candidate will own the full perception model pipeline: training and fine-tuning visual-inertial odometry components, stereo depth estimation, and defect detection models on synthetic sensor data generated in Isaac Sim; quantizing those models to INT8/BF16 for deployment on the customer MLA; and profiling MLA utilization across navigation, inspection, and complex tracking use cases. The candidate will be the first to apply the custom Palette toolchain to a robotics AI stack—a genuinely novel workload requiring comfort navigating a custom MLA compiler with limited prior art. Strong PyTorch proficiency, familiarity with autonomous control stack integration, and a demonstrated track record of deploying perception models on real-world hardware are essential.

Job Responsibilities

We are seeking an exceptional Senior/Principal Engineer, Robotics Software to join our cutting-edge Robotics and AI software team. The ideal candidate brings deep, hands-on experience in autonomous mobile robots (AMRs), aerial robots. 

• Drive technical discussions relating to architecture, design, and development of software and hardware systems for AMRs, and/or humanoid robots.
• Build and deploy perception, localization, and navigation systems using Lidar-based and Visual SLAM techniques.
• Integrate deep learning models for object detection, motion planning, behavior prediction, and scene understanding.
• Contribute to or lead R&D efforts related to Generative AI and its applications in robotics.
• Collaborate with cross-functional teams including electrical engineers and AI scientists to deliver complete solutions.
• Mentor junior engineers and provide strategic input into long-term robotics and AI vision.

Who are we looking for?

We are looking for an experienced Microsoft Dynamics 365 Business Central (AL) Developer who is passionate about building scalable cloud-based Business Central solutions. You'll work on complex ERP customizations, integrations, pricing, warehouse, and manufacturing functionality.

Tasks?

Your responsibilities will include developing and maintaining Business Central extensions, designing custom functionality based on Functional and Technical Design Documents (FDD/TDD), implementing integrations with external systems, participating in solution architecture discussions, and ensuring high-quality, maintainable, and cloud-ready AL code.

Why did the job open?

We are expanding our development team due to the growth of existing projects and the launch of new Business Central implementations.

Requirements:

• B2+ English (Upper-Intermediate or higher);
• At least 3+ years of commercial experience developing AL extensions for Microsoft Dynamics 365 Business Central (or significant Microsoft Dynamics NAV/AL experience with transition to Business Central SaaS);
• Experience with multi-app per-tenant extension architecture, AppSource-ready solutions, cloud-ready development, and event-driven design;
• Strong understanding of Business Central posting transaction model, including proper use of event subscribers without modifying the Base Application;
• Experience designing normalized custom tables and table extensions based on functional specifications, including date-ranged and matrix-driven lookup structures;
• Experience working with Business Central Sales Price List engine and pricing event pipeline, preferably including factor-based or matrix-based pricing models;
• Experience with Advanced Warehouse Management, including bins, directed put-away, picks, and Zebra/mobile scanner customization;
• Experience developing outbound and inbound REST API integrations in AL, including API client codeunits and webhook receivers without Azure Logic Apps or Service Bus;
• Experience performing high-volume data migrations, including validation, commit batching, and error handling;
• Good understanding of BOM and manufacturing concepts, including production orders, work centers, and subcontracting;
• Ability to work effectively with detailed Functional Design Documents (FDD) and Technical Design Documents (TDD), identifying risks and gaps when necessary;
• Strong written and spoken communication skills and experience working in a documentation-driven development environment.

Good to have:

• Experience implementing Business Central solutions for distribution, wholesale, or manufacturing companies;
• Experience working with US import/customs compliance data, including HTS codes, Section 301, and landed cost allocation;
• Experience integrating Business Central with Samsara or similar ELD/fleet management platforms;
• Experience with Power BI, OData APIs, and reporting solutions built on top of Business Central.

Let’s start with what PLANEKS offers:

0. Fast and comfortable hiring process.

1. 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.

2. Manage your compensation $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.

3. Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.

4. Everything to provide a good rest. YES: Paid vacation, national holidays, sick leaves(and support in case of serious diseases). NO: overtime, work on weekends.

5. Regular feedback, mentorship, code review. Friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.

6. Speaking clubs with a native speaker to constantly maintain your English level.

7. No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

We propose something more significant than a job. PLANEKS means developing a new lifestyle for our colleagues and clients. So take your part in it!

Position Overview: We are looking for a highly motivated, detail-oriented, and adaptable Quality Control Engineer to join our dynamic team. The successful candidate will be responsible for ensuring the quality and reliability of our hospitality automation services. The Quality Control Engineer will play a critical role in establishing a structured testing process, ensuring the reliability and efficiency of our web application, and supporting the team’s development efforts.

The project:

Our client is transforming the hospitality industry with innovative solutions that optimize daily operations, enhance transparency, and drive profitability. 

Our flagship product automates tip management, and we’re expanding our suite of tools to streamline every aspect of hospitality operations.  

Required Hard Skills:

• Strong experience in software quality assurance, test planning, and execution.
• Extensive experience in manual testing of web applications, including user interface testing across desktop, tablet, and mobile devices.
• Proficiency in executing functional, regression, and integration tests to ensure the application’s stability and reliability.
• Ability to design and execute detailed test cases based on business requirements and user stories.
• Expertise in testing APIs and integrations with multiple third-party systems, ensuring seamless data flow and functionality.
• Hands-on experience testing payment gateways, processing flows, and payroll systems, ensuring accuracy, security, and compliance.
• Ability to test and validate complex algorithms and data-driven calculations, ensuring accuracy and reliability.
• Strong skills in using defect tracking tools like Jira or Trello for logging, tracking, and managing bugs.

Nice to Have:

• Basic understanding of Python and JavaScript (React) to support the development of test scripts and understanding of the application’s codebase.
• Experience with version control systems like Git for managing test scripts and collaborating with the development team.
• Exposure to continuous integration and deployment processes to support testing within the development pipeline.
• Familiarity with automation testing tools such as Selenium or Cypress, with a willingness to learn and implement automation testing gradually.
• Knowledge of performance and security testing.

Soft Skills: 

• Adaptability. Ability to thrive in a fast-paced, constantly changing environment, quickly adapting to new requirements and challenges.
• Collaboration. Strong team player who can effectively engage with developers, project managers, and other stakeholders.
• Communication. Excellent verbal and written communication skills to convey testing results, issues, and recommendations clearly.
• Problem-Solving. Strong analytical skills to identify issues and propose effective solutions.
• Initiative. Proactive in identifying areas for improvement and driving change to enhance product quality and team efficiency.

Key Responsibilities:

• Quickly gain an in-depth understanding of the project to contribute effectively and efficiently, ensuring a smooth testing process.
• Establishing a structured and efficient testing cycle that improves product quality without slowing down development.
• Develop comprehensive test plans and test cases based on product requirements and user scenarios to ensure all features are tested thoroughly.
• Conduct thorough manual testing of the web application, focusing on functionality, usability, and integration with third-party systems. 
• Conduct thorough testing of complex calculation algorithms to ensure accuracy and reliability in various tipping models.
• Identify, document, and report bugs and issues clearly and accurately, working closely with the development team to resolve them.
• Work closely with developers, project managers, and stakeholders to understand the product and its requirements, identify, document, and resolve bugs and issues.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂'𝗹𝗹 𝗱𝗼:
- Monitor payment providers and payment channels performance
- Analyze payment conversion rates and identify issues
- Launch and test new payment methods
- Manage cash flow and support payment forecasting
- Work with large datasets and operational reports

𝗪𝗲'𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝘄𝗶𝘁𝗵:
- Experience working with Payment Service Providers (PSPs)
- Background in Finance, Payment Operations, or FinTech
- Strong Excel / Google Sheets skills
- Analytical mindset and problem-solving skills
- Ability to multitask in a fast-paced environment

🌎 Akvelon is a known USA company, with offices in places like Seattle, Mexico, Ukraine, Poland, and Serbia. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

We’re looking for an experienced HR Manager who is passionate about people, employee development and building a positive workplace culture.

Requirements:

• 3+ years of experience as an HR Manager or in a similar HR Business Partner role
• Strong understanding of core HR processes, policies and best practices
• Excellent interpersonal, communication and presentation skills
• Proactive mindset with a high level of ownership and accountability
• Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions
• Experience supporting distributed international teams across multiple locations and time zones

• Upper-Intermediate (B2) or higher level of English

   

Responsibilities:

• Deliver end-to-end HR support to assigned teams, including onboarding, regular 1:1 meetings, career development, performance support and employee engagement
• Maintain accurate and up-to-date employee records and HR databases
• Participate in performance review cycles and support managers throughout the process
• Build trusted relationships with employees and managers, acting as a reliable HR partner
• Monitor employee satisfaction and engagement, identifying opportunities for improvement
• Create risk assessment for each employee and proactively identify departure risks and contingency options
• Contribute to initiatives that strengthen company culture and improve the overall employee experience

• Support and participate in employer branding and HR branding initiatives

   

Working conditions and benefits:

• Paid vacation, sick leave (without sickness list)
• Official state holidays
• Flexible working schedule: 8 hours per day, 40 hours per week
• Employee support program
• Paid external training, conferences and professional certification that meets the company’s business goals
• Internal workshops & seminars
• Corporate library (Paper/E-books) and internal English classes

Ready to take the next step? Apply now!

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is building a platform that helps clinics deliver evidence-based preventive care. The platform unifies data from EHRs, labs, wearables, and lifestyle sources into clear clinical summaries and personalized intervention plans, enabling clinicians to spend less time navigating fragmented records and more time improving patient outcomes.

You'll build the platform end-to-end: frontend, backend, infrastructure, and AI agent integrations. You'll work side-by-side with our Applied AI team to bring AI capabilities into the product, owning the systems that make it all work reliably at scale. This is a high-autonomy role: you'll take features from ambiguous idea to production with minimal oversight, gathering requirements and aligning directly with internal stakeholders along the way.

Key Requirements:
🔹8+ years of professional software engineering experience;
🔹Strong full-stack experience with TypeScript, Node.js, and React;
🔹Solid backend architecture and API design skills;
🔹Experience with Postgres (schema design, performance, migrations);
🔹AWS experience (production deployment, security-minded architecture);
🔹Strong problem-solving abilities, you break down complex problems and deliver working solutions fast;
🔹Comfortable integrating with LLM APIs and AI agent patterns;
🔹Uses AI-assisted development tools (e.g. Claude Code, Cursor) as part of your daily workflow;
🔹High autonomy: able to self-direct, unblock yourself, and own outcomes with minimal supervision;
🔹Clear written communicator, comfortable working async in a remote, distributed team;
🔹Thrives in fast-moving startup environments with high ownership and rapid iteration;
🔹English – Upper-Intermediate or higher.

Our Stack:
TypeScript · Node.js · React · Postgres · AWS · Terraform · Python · AI/LLM APIs and Tools;

Bonus points:
🔹Python experience;
🔹Terraform / IaC;
🔹Experience building AI agent workflows or LLM-powered features;
🔹Health/regulated-data environments (security, auditability, clinical UX);
🔹Data unification (normalization, provenance, de-duplication);

What you will do:
🔹Lead full-stack features end to end: gather requirements, align with stakeholders, design, build, and ship to production;
🔹Work directly with the founder, product managers, CTO, and Applied AI team to scope and prioritize;
🔹Design and implement backend services, APIs, and data pipelines;
🔹Develop frontend interfaces that surface complex health data clearly;
🔹Manage cloud infrastructure (AWS) with security and reliability in mind;
🔹Integrate AI capabilities and agent workflows into the product;
🔹Operate independently across the stack, driving work forward without hand-holding;
🔹Ship fast, iterate quickly, and solve ambiguous problems with minimal oversight;

Interview stages:
🔹 HR interview;
🔹 Technical Interview;
🔹Test assignment
🔹 References;
🔹 Offer.

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

Are you ready to rock the IGaming world together?
Grab your opportunity to work with a multi-country product company of ambitious Industry innovators with regional reach and years of successful operation. Join our in-house Acquisitions & Affiliate Marketing team for international Curacao-licensed B2C projects with our software solution.

As an Affiliate Marketing Manager, you will:

• Manage effective revenue growth through affiliate channels, ensure solid support and transparent communication with all affiliates & partners;
• Monitor and analyze affiliate performance based on standards KPIs such as CR, Inst2Reg, Reg2Dep, Click2Reg, Click2DEP;
• Identify and onboard new affiliates to expand the partner network, negotiate terms, and finalize partnership agreements;
• Plan and execute marketing campaigns in collaboration with affiliates to effectively promote brands;
• Manage the affiliate marketing budget efficiently, maximizing ROI and controlling costs;
• Represent the company at iGaming events, and stay updated on industry trends, competitor activity, and market changes.

Requirements:

• 2+ years of experience in Affiliates & online marketing with a strong network of contacts;
• Experience on Tier-1 geos with different sources;
• Solid sales and negotiation skills aimed at tangible results;
• Ability to adapt to new markets quickly, comfortable dealing with fast-paced environments and ambiguity;
• Business proficient English is a must.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels way, attending top industry events and conferences, and international workshops at our competence centers.

Don't delay! Send your CV right now and join our highly professional and ambitious team

We’re Hiring: Customer Support Agent

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.

Experience:

• 1+ years of experience in Customer Support.
• English B2+ level.

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

Our customer is a global science and technology company operating across Healthcare, Life Science, and Electronics industries. The organization develops enterprise-grade solutions used worldwide and invests heavily in modern cloud-native technologies, platform engineering, and identity management initiatives.

Project

You will join a Global Identity & Access Management team working on a new self-hosted SCIM platform. The project focuses on building scalable identity provisioning and integration solutions within complex enterprise environments.

The role combines backend engineering, Kubernetes-based deployments, and platform engineering practices. You will collaborate with experienced software and DevOps engineers to design, develop, and evolve modern IAM services and integrations.

Requirements

• 5+ years of professional software development experience
• Strong hands-on experience with Go (Golang)
• Experience developing and supporting Kubernetes-based applications
• Strong understanding of cloud-native and containerized environments
• Experience working in enterprise systems with multiple integrations
• Understanding of deployment and operational best practices
• Upper-Intermediate or higher level of English

WILL BE A PLUS

• Experience with Infrastructure as Code and GitOps approaches
• Hands-on experience with Terraform, CDK8s, CDKTF, or similar tools
• Experience with Java and/or Groovy
• Experience with CI/CD pipelines and automation
• Familiarity with automated testing frameworks and practices
• Understanding of platform engineering concepts and architectures

IAM Experience

• Understanding of SCIM protocol and user provisioning concepts
• Experience with Identity & Access Management solutions
• Hands-on experience with MidPoint will be an advantage
• Familiarity with Identity Governance & Administration concepts
• Experience with identity providers, federation, and role management
• Knowledge of Active Directory, Entra ID, or similar directory services

Personal Profile

• Ability to work independently and proactively
• Strong communication and collaboration skills
• Ability to present ideas, recommendations, and technical solutions clearly
• Team-oriented mindset

• Strong problem-solving skills

   

  Responsibilities

• Design, develop, and maintain backend services using Go
• Contribute to the development of a self-hosted SCIM solution
• Deploy and support applications running in Kubernetes environments
• Participate in architecture and technical design discussions
• Collaborate with platform engineering and DevOps teams
• Implement integrations with IAM and directory services
• Support CI/CD and automation initiatives
• Contribute to cloud-native engineering best practices
• Troubleshoot and optimize platform performance and reliability

ABOUT THE COMPANY

We are a fast-growing international iGaming company operating in the South African market. Following a successful launch phase, the business is now entering a new stage of growth and scaling.

Our product portfolio includes both mass-market and premium betting brands, with a strong focus on customer acquisition, retention, and customer lifetime value. We are building a high-performance team that combines operational excellence, entrepreneurial mindset, and deep market expertise.
 

As part of our next growth stage, we are looking for an experienced Head of Retention with potential to grow as CMO, to take full ownership of CRM and customer lifecycle strategy, helping us maximize player engagement, retention, and long-term revenue.
 

ABOUT THE ROLE

We are looking for a Head of Retention (CRM) to own and scale our entire retention function.

This is a highly strategic yet hands-on leadership role responsible for building a world-class CRM organization across multiple betting brands. You will define the retention strategy, optimize the customer lifecycle, lead CRM operations, and drive measurable improvements across engagement, reactivation, loyalty, and customer lifetime value.

You will work closely with the CEO, Product, Affiliate, Marketing, CRM teams to ensure every customer interaction is personalized, automated, data-driven, and commercially effective.

This role is ideal for someone who has built or significantly scaled CRM and retention functions within an iGaming or Betting business.
 

GOALS FOR THE FIRST 90 DAYS

• Conduct a full audit of current marketing operations, team structure, channels, and performance

• Ensure continuity of ongoing marketing initiatives while identifying improvement opportunities

• Evaluate existing marketing processes and implement quick wins

• Assess team capabilities and identify hiring needs

• Build a roadmap for marketing optimization and future scaling

• Establish clear KPIs and reporting frameworks across all marketing functions

• Develop a strategic growth plan aligned with business objectives
 

WHAT YOU WILL DO

• Own and execute the overall marketing strategy across all acquisition and retention channels

• Lead CRM, Affiliate Marketing, Organic Marketing, Social Media, Digital Marketing, and Brand Marketing initiatives

• Build, manage, mentor, and scale the marketing team

• Develop marketing processes, reporting structures, and operational frameworks

• Analyze channel performance and allocate budgets based on ROI and business impact

• Identify growth opportunities and launch new acquisition initiatives

• Improve customer acquisition, retention, and lifetime value metrics

• Work closely with Product, Operations, and Executive teams to support business growth

• Drive marketing innovation, testing, experimentation, and optimization

• Ensure compliance with local regulatory and licensing requirements

• Provide regular reporting, insights, and recommendations to senior leadership

• Act as a key stakeholder in strategic business decisions

WHAT WE ARE LOOKING FOR

• 5+ years of experience in iGaming, Betting (CRM/Retention experience will be a plus)
• 3+ years in a leadership position managing multiple marketing functions
• Strong understanding of player lifecycle management and behavioral segmentation.
• Experience managing multi-channel CRM communications (Email, SMS, Push, WhatsApp, In-App).
• Proven experience designing automated customer journeys and lifecycle campaigns.
• Strong knowledge of loyalty programs, bonus mechanics, VIP lifecycle, and player engagement strategies.
• Deep understanding of retention KPIs, customer analytics, cohort analysis, and LTV optimization.
• Experience working with CRM and marketing automation platforms.
• Strong analytical mindset with the ability to translate data into commercial decisions.
• Experience collaborating with BI, Product, and Commercial teams.
• Comfortable working in fast-paced startup or scale-up environments.
• Strong leadership, communication, and stakeholder management skills.
• B2+ English.
   

NICE TO HAVE

• Experience in the South African betting market.
• Experience with licensed sportsbook and casino operators.
• Experience building CRM teams from scratch.
• Experience launching or scaling CRM operations across multiple brands.
• Experience with predictive analytics, personalization, AI-driven CRM, or recommendation engines.
• Experience working with VIP programs and high-value player retention.
   

WHY JOIN US

• Own the entire Retention and CRM function for a fast-growing betting business.
• Direct collaboration with founders and executive leadership.
• High level of ownership and decision-making authority.
• Opportunity to build your own CRM strategy, team, and processes.
• Fully remote work environment.
• Fast-growing company with ambitious expansion plans.
• Competitive compensation package.
• Performance-based bonus opportunities.
• Dynamic startup culture with significant growth potential.
• Make a measurable impact on customer growth, engagement, and revenue.