Jobs at Djinni

Part-time contract, 5-10 hrs/week to start, with a path to expand. Remote, Europe preferred.

About Avium

Avium is a small, fast-moving agency building visibility systems for personal brands: keynote speakers, authors, executives, and founders. We help established experts get discovered where their buyers are searching and listening: Google, ChatGPT, LinkedIn, YouTube, and podcasts.

The agency was founded by Benas Leonavicius after 10 years in SEO and 5 years working exclusively with high-profile speakers and authors. Today the team is the founder plus a Head of Growth, an SEO Lead, and a video editor. Podcast guesting is the next channel we're turning into a service, and this is the role that owns it.

About the role

Podcasts are one of the best ways our clients build authority and get in front of the right buyers. Right now booking happens ad hoc. Your job is to make it a machine.

You'll own podcast guest booking end to end, for the founder and for clients from day one: finding the right shows, pitching hosts, running the matching platforms, handling the back-and-forth, scheduling, and keeping every detail organized after the booking is made. Over time, you turn what works into a documented service Avium can sell and scale.

You won't just send pitches. You'll help build how we do podcast booking at Avium.

What success looks like

By ~30 days

• You know the founder and clients well enough to pitch them accurately
• A target list of relevant podcasts exists for each person you're booking
• First outreach is going out and replies are coming back
• A simple tracker shows every pitch and its status

By ~90 days

• A documented booking workflow: research, targeting, outreach, follow-up, host call, scheduling, handoff
• Templates exist: pitch angles, follow-up sequences, booking tracker, guest one-sheet
• A steady flow of booked appearances across the founder and client accounts

By ~6 months

• The system is proven and ready to run as a productized service
• You're booking for multiple clients without things slipping through the cracks
• You're on track to own podcast delivery as we grow

What you will do

Book podcasts (founder + clients)

• Research and build target lists of shows that reach the right audience
• Vet each show: host, format, audience, past guests, fit
• Write personalized pitches that get replies
• Run the matching platforms (PodMatch and similar) day to day
• Talk to hosts and producers, answer questions, build relationships
• Schedule appearances and coordinate calendars
• After each booking, capture every detail: dates, links, prep, talking points, logistics

Build the booking operating system

• Document a repeatable workflow we can run for any client
• Create templates: pitch angles, follow-up sequences, tracker, guest one-sheet
• Turn what works into a productized SOP

What we're looking for

Must-have

• 2+ years in podcast booking, PR outreach, or guest booking (booking people onto shows, not running a show)
• Proof: examples of placements you've landed or outreach you've run
• Strong copywriting in fluent English, able to write a pitch that doesn't sound like a template
• Organized to a fault: you can juggle many people, many shows, and many stages without dropping anything
• High ownership, async-friendly, detail-oriented

Nice-to-have

• Experience booking speakers, authors, coaches, or executives
• Familiarity with PodMatch, podcast databases (Listen Notes, Rephonic, Podscan), and outreach tools
• Interest in personal branding and how podcasts feed authority and sales

Tools

PodMatch and similar matching platforms, podcast databases, Notion, Slack, Loom, Gmail, plus a scheduling tool.

Working style

Async-first (Loom, Slack, Notion). Weekly planning call. High ownership: you keep things moving without being chased.

Hours and growth path

• Start: 5-10 hrs/week, contractor
• As booking volume grows across clients: expand hours
• Later: own podcast delivery as we productize the service

Hiring process

1. Apply via the form. Read carefully, details matter. We reply within 14 days.
2. Intro call with the founder.
3. Practical task: a short target list and sample pitch for a real profile, with a Loom walkthrough.
4. Final conversation on fit and next steps.

We are looking for a Computer Vision Engineer with strong experience in deep learning and applied computer vision systems.
The role involves working on challenging CV problems in real-world environments.
We consider Middle and Senior engineers, with scope adapted to experience.
Responsibilities

• Develop, train, and optimize deep learning models for:
  • image retrieval
  • image matching (keypoint detection and matching)
  • auxiliary perception tasks supporting the main pipeline
• Evaluate models using quantitative metrics, including:
  • retrieval quality (mAP, Recall@K)
  • matching performance (precision/recall, repeatability)
  • end-to-end system metrics (accuracy, latency, robustness)
• Optimize models for production deployment using modern toolchains:
  • ONNX / TensorRT / OpenVINO / edge acceleration where applicable
  • model compression techniques (quantization, pruning, distillation)
  • latency, memory, and throughput optimization
• Work with large-scale visual datasets and descriptor-based representations
• Collaborate with engineering teams to integrate models into production systems

Required Qualifications

• 2–4+ years of experience in Computer Vision / Deep Learning
• Hands-on experience with keypoint detection and matching models (e.g. SuperPoint, R2D2, DISK, LightGlue, SuperGlue)
• Experience with image retrieval or metric learning systems
• Strong understanding of geometric and motion-related computer vision concepts:
  • keypoint detection and description
  • image matching and geometric verification (RANSAC, homography, PnP)
  • pose estimation and refinement techniques (PnP, bundle adjustment, pose graph optimization)
  • optical flow and frame-to-frame tracking
  • vector search / ANN methods for descriptor retrieval
• Strong Python skills (PyTorch and scientific computing stack)
• Ability to read and understand inference code in C++

Nice to Have

• Experience with noisy or imperfect real-world datasets
• Self-supervised or unsupervised learning methods (contrastive learning, homography supervision, etc.)
• Experience optimizing models for edge deployment (quantization, pruning, distillation)
• Familiarity with FAISS or similar vector search systems
• Experience with optimization libraries for geometric problems (bundle adjustment, pose refinement)
• Understanding of real-time constraints (latency, memory, CPU inference budgets on ARM or low-power x86 systems)

We are looking for Computer Vision Engineers with strong experience in classical and geometric computer vision, and hands-on experience with SLAM, Visual-Inertial Odometry (VIO), or related localization systems.

We are open to candidates of different seniority levels (Junior to Senior), with responsibilities and scope defined by experience.

Responsibilities:

• Develop and optimize classical and geometric computer vision algorithms
• Work with feature tracking, matching, and geometric processing
• Contribute to SLAM / VIO pipeline components
• Integrate and test multi-sensor fusion systems (camera + IMU)
• Design and run experiments, evaluate algorithm performance
• Translate research papers into practical implementations
• Collaborate with cross-functional engineering teams

Required Qualifications:

• Hands-on experience with classical computer vision
• Understanding of geometric computer vision concepts, including camera models, feature detection, and tracking
• Familiarity with SLAM and/or Visual-Inertial Odometry (VIO) concepts
• Experience with C++ and Linux environments
• Ability to design, implement, and optimize computer vision algorithms in practice
• Ability to learn from and implement research-based methods
• Degree or ongoing studies in Computer Science, Mathematics, Physics, Engineering, or a related STEM field

Nice to Have:

• Experience with Python
• Knowledge of neural networks and CV libraries/frameworks (OpenCV, NumPy, PyTorch, ONNX, Eigen, etc.)
• Experience with sensor fusion techniques
• Familiarity with embedded or real-time systems
• Robotics or navigation background

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re building the operational systems that keep our supply chain, vendors, warehouses, and finances aligned.

That’s where you come in.

We’re looking for an Invoice & Supply Sync Manager who can bring structure, accuracy, and visibility to the flow of invoices, purchase records, shipping documents, inventory updates, and vendor communication.

This role sits at the intersection of supply chain operations, accounts payable coordination, document management, and cross-functional follow-up. It’s not just about keeping files organized — it’s about making sure the right information reaches the right people at the right time, so decisions can be made clearly and operations can keep moving.

Now — who are we looking for?

You’re highly structured, detail-oriented, and proactive. You like clean trackers, clear documentation, reconciled numbers, and well-managed follow-ups. You’re comfortable working with invoices, purchase orders, vendors, warehouses, internal teams, and accounting systems — and you know how to spot when something doesn’t match.

You can manage multiple moving parts without losing the details, and you’re calm enough to follow a discrepancy through until it’s resolved.

What You’ll Be Doing

• Collect, review, and organize vendor invoices and supporting documents
• Verify invoice details against purchase orders, receiving records, approved pricing, and shipment documentation
• Track invoice approval status, payment readiness, missing documents, and open discrepancies
• Coordinate with Finance and Accounting on coding issues, payment schedules, invoice questions, and backup documentation
• Maintain invoice tracking logs, payment schedules, and organized records for accounting and audit purposes
• Coordinate inventory-related documentation between suppliers, warehouses, fulfillment centers, freight providers, and internal teams
• Track inbound shipments, freight invoices, receiving confirmations, inventory discrepancies, and related follow-ups
• Support reconciliation of purchase orders, goods received, supplier invoices, inventory adjustments, and logistics costs
• Follow up on missing invoices, packing lists, BOLs, proofs of delivery, receiving confirmations, and inventory updates
• Keep communication records, escalation notes, and open operational items clearly organized
• Update operational and accounting systems with accurate invoice, supply, and inventory-related data
• Maintain organized digital filing structures for invoices, shipping documents, vendor records, and reconciliation materials
• Support reporting related to AP aging, supply costs, freight expenses, inventory variances, and open purchase orders
• Assist with month-end close processes and reconciliation procedures

What You Bring

• 2+ years of experience in accounts payable, supply chain coordination, operations administration, inventory support, logistics support, or a similar role
• Strong attention to detail and excellent organizational skills
• Experience working with invoices, purchase orders, vendor communication, and supporting documentation
• Understanding of basic accounts payable workflows and approval processes
• Ability to compare records, identify discrepancies, and follow up until issues are resolved
• Confidence working with spreadsheets, trackers, digital folders, and operational systems
• Ability to manage multiple priorities, deadlines, and communication threads at the same time
• Strong written and verbal communication skills
• English proficiency required
• Proactive, structured, and solutions-oriented approach to daily operations

Nice-to-Haves

• Experience with QuickBooks, NetSuite, Bill.com, or similar accounting / ERP systems
• Experience with Amazon, Shopify, TikTok Shop, or e-commerce operations
• Background in e-commerce, CPG, manufacturing, logistics, fulfillment, or inventory-heavy environments
• Understanding of inventory reconciliation, freight costs, and warehouse documentation
• Advanced Excel or Google Sheets skills
• Experience supporting month-end close or audit preparation

Why Work With Us

Behind every clean customer experience is a team making sure the operational details are accurate, visible, and under control.

You’ll help us strengthen the systems that connect our suppliers, warehouses, operations, and finance teams — making sure invoices, inventory updates, shipping documents, and payment workflows move clearly and reliably.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you’re structured, detail-oriented, and ready to bring clarity to the systems behind a fast-growing brand — we’d love to hear from you.

Let’s make things worth remembering.

Hello! ✨

We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.
 

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

About The Role 

The scope of this role is to take full ownership of the end-to-end number porting process, ensuring every request is executed with precision, speed, and a relentless focus on the customer experience.

You will serve as the central point of coordination and a subject matter expert, responsible for everything from porting order submission and issue escalation to stakeholder communication.
 

What You Will Do 

• Prepare and submit high volumes of porting orders and DID (Direct Inward Dialing) requests to carriers with high accuracy
•  Work with carrier portals and internal systems to manage porting requests and ensure data integrity
•  Review and validate documentation such as Letters of Authorisations and invoices to ensure compliance with carrier requirements
•  Take ownership of the end-to-end porting process and proactively resolve issues that may arise
•  Provide timely status updates and respond to partner inquiries in a professional and efficient manner
•  Identify and escalate recurring issues with carriers to ensure prompt resolution
•  Collaborate with cross-functional teams to resolve complex customer cases
•  Maintain and update documentation related to porting processes and best practices
   

What You Will Bring 

• Minimum 1 year of experience in customer support or customer care, preferably in telecommunications
•  Experience using Salesforce CRM or similar tools
•  Strong communication and interpersonal skills
•  Excellent attention to detail and problem-solving abilities
•  Ability to prioritize tasks and work in a fast-paced environment
•  Ability to work both independently and as part of a team
•  Fluent English (written and spoken)
   

Bonus Points If You 

• Have troubleshooting and technical skills
• Have experience with DID porting and number ordering processes
• Speak German at minimum B2 level

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What we offer

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.

🌱 Well-being Support – We offer access to psychology sessions to support your mental and emotional health

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations. (30 mins)

🛠️ Step 2: Technical Interview – A deep dive with your potential manager to assess your skills and fit for the role. (45 mins)

We Are Wildix:

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

Ready to join us? Apply Now!

We are looking for a German-speaking Integration Engineer to support the implementation of Parloa AMP, a voice-agent platform, across multiple enterprise client projects. The role focuses on integrating Parloa AMP with client CRM/ticketing systems and telephony platforms, ensuring seamless customer identification, ticket creation, call routing, and agent handoff.

Key Responsibilities:

• Design, develop, and maintain integrations between Parloa AMP and CRM/ticketing platforms using REST APIs.
• Implement caller identification workflows using customer data, phone numbers, account IDs, and reference numbers.
• Enable automated ticket/case creation and synchronization between voice interactions and CRM systems.
• Integrate Parloa AMP with enterprise telephony environments using SIP/VoIP technologies.
• Configure call routing, number provisioning, trunk connectivity, transfer flows, and human-agent handoff scenarios.
• Develop and maintain API authentication mechanisms, including OAuth 2.0, API keys, token refresh processes, and webhook integrations.
• Build backend integration logic, data mappings, error handling, retry mechanisms, and fallback processes.
• Troubleshoot and resolve issues across multiple systems using API logs, SIP traces, and monitoring tools.
• Collaborate with client stakeholders, technical teams, and solution architects throughout implementation and deployment phases.

Requirements:

• Strong experience with REST API integrations, including JSON, HTTP, data mapping, error handling, retries, and fallback strategies.
• Experience with authentication and integration technologies such as OAuth 2.0, API keys, webhooks, and secret management.
• Solid understanding of SIP and VoIP technologies, including signaling, trunking, call routing, transfers, and handoff scenarios.
• Experience working with conversational AI or voice automation platforms (Parloa AMP preferred; Cognigy, AudioCodes, Twilio, Genesys, or Dialogflow CX also acceptable).
• Hands-on experience with at least one CRM/ticketing platform (Salesforce or Ivanti preferred).
• Hands-on experience with at least one telephony/contact center platform (Five9, Mitel, or 3CX).
• Proficiency in backend development or scripting using Node.js, TypeScript, Python, or similar technologies.
• Strong troubleshooting and cross-system debugging skills.
• German language proficiency at C1 level or higher for client-facing communication.
• Good English communication skills for internal collaboration.

Nice to Have:

• Direct experience with Parloa AMP implementations.
• Experience across multiple target platforms listed above.
• Salesforce, telephony, or contact-center certifications.
• Experience with CCaaS or enterprise contact-center environments.
• Understanding of DACH-region data privacy and PII requirements.
• Experience with middleware and integration platforms such as MuleSoft, Azure API Management, or n8n.

What we offer:

• Long team focus: we create an environment of transparent communication, and minimal bureaucracy, which leads to long-term relationships.
• Development of niche expertise: we are working in several niches, such as FinTech, healthcare, and logistics. Therefore, our employees can develop their own expertise in these domains.
• Continuous learning: we create employee development plans / personal roadmaps /quick promotion processes.
• Internal career development: 80% of our current executives were promoted to those positions within S-PRO. We encourage initiative. If a person wants to set new challenges and grow, we will definitely support them.
  
  Benefits and perks:
• Flexible schedule.
• Remote work model.
• Paid vacations.
• Paid sick leaves.

By submitting your application for this position, you consent to the processing of your personal data for recruitment purposes in accordance with applicable data protection laws. Detailed information regarding the processing of personal data can be found at the following link: Сandidate Privacy

The Role 

QA General plays a crucial role in ensuring the quality and reliability of our software products across multiple platforms, and is responsible for designing and executing tests, identifying issues. He ensures our applications meet high-quality standards before release. 

Core Responsibilities 

Manual & functional testing 

• Conduct comprehensive manual testing of web and mobile (Android and iOS) applications on Windows, macOS, Linux, iOS, and Android (devices, emulators, and simulators) 
• Perform UI/UX testing to ensure compliance with design specifications and accessibility standards (WCAG) 
• Analyze and identify defects across all parts of the system (desktop, server, mobile) 
• Execute regression and functional testing for new and existing features 
• Design and execute test cases using appropriate test design techniques 
• Use QA tools such as Postman, Swagger, MockServer, emulators, and simulators 

Test Automation 

• Design, develop, and maintain automated tests primarily for web applications 
• Use automation tools and technologies such as: 
• Web (required): Playwright and/or Cypress 
• Languages: JavaScript (TypeScript is a plus) 
• IDEs: IntelliJ IDEA and/or VS Code 
• Contribute to mobile test automation where needed (basic scripts, support of existing suites, or gradual expansion of coverage) 
• Integrate web automated tests into the development and release workflow where applicable 

Processes & Collaboration 

• Estimate testing efforts and report test results clearly and on time 
• Maintain effective communication with developers, designers, product owners, and support teams 
• Engage with beta testers and contribute to bug lifecycle management 
• Contribute to improving testing strategies and QA processes 

Requirements 

QA fundamentals 

• Strong understanding of QA theory, methodologies, and the software development lifecycle (SDLC) 
• Proven experience testing web and mobile (Android and iOS) applications 
• Experience testing APIs and HTTP requests 
• Experience with regression, functional, and exploratory testing 
• Analytical mindset and strong attention to detail 

Tools & Technologies 

• Strong knowledge of Postman 
• Knowledge of JIRA, Confluence, and TestRail 
• Strong understanding of client-server architecture 
• SQL knowledge and practical experience with databases (MySQL, PostgreSQL, and/or MongoDB) 
• Familiarity with Figma, Chrome DevTools, and Grafana 

Automation – WEB (required) 

• Hands-on experience with web test automation using Playwright and/or Cypress 
• Proficiency in JavaScript for writing and maintaining automated tests 
• Ability to integrate and maintain automated tests in the team’s workflow 

Accessibility & Communication 

• Experience with accessibility testing and WCAG guidelines 
• English fluency required; additional languages are a plus  

Project overview

This project focuses on building and enhancing a mature cyber defense capability that combines advanced incident response with security engineering and automation. The goal is to improve detection accuracy, accelerate response times, and strengthen protection across cloud and on premise systems.

Position overview

This role serves as the last escalation point for Incident Management & Incident Response within the SOC team. The engineer is engaged when L2 analysts face technically complex incidents — including malware analysis, digital forensics, high-impact events, and incidents with significant business or client exposure. In addition to L3 analytical work, the role covers engineering responsibilities: SIEM fine-tuning, SOAR automation, data source onboarding, and quality control of incident tickets. The engineer also mentors junior analysts and drives team knowledge-sharing.

Responsibilities

• Act as the final escalation point for complex security incidents and lead end to end investigations
• Perform malware triage and behavioral analysis using both static and dynamic techniques
• Conduct digital forensics activities including evidence collection, artifact analysis, and timeline reconstruction
• Develop and tune detection rules in Microsoft Sentinel and improve analytics and correlation logic
• Write and optimize KQL queries to enhance detection quality and reduce false positives
• Configure and maintain data connectors, parsers, and normalization pipelines
• Design and improve SOAR playbooks to automate triage and response workflows
• Work with FortiAnalyzer to manage log collection, correlation rules, and alerting pipelines
• Collaborate with international teams to ensure consistent security monitoring practices
• Review incident tickets and ensure quality and completeness of investigations
• Mentor L1 and L2 analysts and contribute to knowledge sharing initiatives
• Break down engineering tasks and support junior team members in their execution

Requirements

• 3 to 5 years of experience in a SOC environment at L2 or Security Engineer level
• Experience acting as an escalation point for incident response and managing complex investigations end to end
• Hands on experience with malware analysis including identification of indicators of compromise and behavior analysis
• Experience with digital forensics fundamentals including evidence handling and timeline reconstruction
• Practical experience with Microsoft Sentinel including rule creation, tuning, and data onboarding
• Strong KQL skills with the ability to build and optimize analytical queries
• Experience with Microsoft Defender XDR products and advanced hunting capabilities
• Familiarity with Microsoft Azure security services including Entra ID and monitoring tools
• Experience working with AWS security services such as CloudTrail, GuardDuty, and Security Hub
• Experience with Fortinet FortiAnalyzer for log management and correlation
• Understanding of networking, operating systems, and enterprise security principles
• Experience with SOAR platforms and automation of incident response workflows
• Experience mentoring team members and supporting knowledge development

Nice to have

• Experience with AI driven SOC workflows and automation using language models
• Familiarity with Microsoft Copilot Studio or low code automation tools such as Logic Apps
• Experience integrating threat intelligence platforms and enrichment pipelines into SOC processes

About the Role:

Limestone Digital is looking for a Senior Account Manager to own long-term relationships with international clients and drive account growth. You will act as a strategic partner for clients, understanding business goals, shaping delivery approaches together with delivery leads, and ensuring consistent value delivery. 

We need a leader who can take the wheel, build the strategy, and execute it autonomously. This role combines client consulting, commercial ownership, and delivery leadership, with a strong focus on trust-based, long-term partnerships.

What we are looking for:

• 7+ years of strong experience in account management, consulting, or client services leadership in digital/software services
• A valid US visa is mandatory for onsite client meetings and business trips
• Background in both account management and project/delivery management
• Demonstrated ability to operate with high autonomy in a dynamic, unstructured environment, building processes from scratch
• Proven ability to manage complex client relationships and distributed delivery teams
• Demonstrated success in growing existing accounts (upsell/cross-sell, renewals)
• Strong commercial acumen: comfortable owning a margin and an account economics
• Mandatory experience running Quarterly Business Reviews and strategic planning sessions independently
• Ability to manage expectations, drive escalations when needed, and prevent overpromising
• Excellent negotiation, stakeholder management, and presentation skills
• Excellent spoken and written English (full professional proficiency)
• Experience working in international, multicultural environments
• Availability for business trips to Prague, approximately once every two months
   

Nice to have:

• Experience creating templates/playbooks for client engagement, escalation, and account growth
   

What you will do:

Client management & growth:

• Develop a deep understanding of each client’s business, priorities, budget cycles, and decision-making structure
• Build and maintain senior-level stakeholder relationships
• Maintain structured communication through regular calls, business reviews, and written follow-ups
• Independently design and run Quarterly Business Reviews and strategic sessions
• Identify and drive upsell/cross-sell opportunities within existing accounts by aligning our services with the client's long-term business roadmap
• Monitor satisfaction and gather both structured and informal feedback.
   

Delivery partnership:

• Maintain a clear, informed view of all active projects within your accounts
• Ensure transparent communication between clients and delivery teams
• Represent the client’s perspective internally and Limestone Digital’s perspective externally
• Identify risks early and coordinate resolutions with delivery leadership, Commercial & operational ownership
• Own account economics: revenue, margin, forecasting, invoicing, and payment collection (with Finance)
• Draft/review/manage client documentation: MSAs, SOWs, change requests, proposals
• Coordinate with client procurement teams on purchase orders and commercial processes
• Ensure contract-to-delivery clarity and operational professionalism across Engagements
   

About the project:

Limestone Digital is an outsourced software development company with headquarters in Prague, Czech Republic. We deliver and maintain desktop and web-based applications and systems for a wide variety of SMEs & startups across industries such as FinTech, Logistics, Healthcare, Insurance, Sports, and E-gaming. Limestone Digital is a team of extraordinary Developers, UI/UX Designers, QA Engineers, and Project Managers who help our clients by building and operating top-notch engineering solutions in our R&D facilities located in Eastern Europe. Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads, and LD leadership. Account Manager will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.

Come build something true with us.

At True Sea Moss, we’re on a mission to bring real, wild nourishment back into people’s lives. Our products are rooted in nature, clean by design, and crafted with care. As we grow, we’re not just scaling orders — we’re deepening relationships.

That’s where you come in.

We’re looking for a Head of Customer Support who doesn’t just manage tickets — you design systems that reflect care, calm, and clarity at every customer touchpoint. You know that behind every inquiry is a human being, and behind every world-class brand is a world-class support operation.

Now – who are we looking for?

You’re a people-first, process-driven leader. You can zoom out to design scalable systems and zoom in to resolve a delicate issue with nuance and empathy. You know how to build teams, train for tone, and turn everyday conversations into brand loyalty.

What You’ll Be Doing

• Lead and evolve our customer support strategy, systems, and team as we scale across markets
• Own and optimize support operations, including SLAs, workflows, ticket routing, and knowledge management
• Design and implement feedback loops that turn customer insight into product, policy, and experience improvements
• Track and report on core CX metrics (CSAT, response time, resolution rate, etc.) to inform team performance and company decisions
• Oversee our support platforms and ensure tool usage is efficient, integrated, and evolving
• Build and nurture a high-performing team — from hiring to training to coaching
• Partner with Marketing, Product, and Ops to ensure seamless communication and aligned customer touchpoints
• Lead crisis response, escalations, and sensitive communications with clarity and care

What You Bring

• Proven experience leading customer support or CX teams in a high-growth DTC or e-commerce environment
• Strong command of support platforms (e.g., Zendesk, Shopify, Klaviyo) and automation tools
• Operational mindset: you love process design, SOPs, and scalable systems
• Deep understanding of CX metrics and the ability to use data to drive continuous improvement
• Experience managing remote teams across multiple time zones
• A calm, proactive, solutions-first approach to customer challenges

Nice-to-Haves

• Familiarity with U.S. consumer expectations and CX best practices
• Experience with health & wellness, lifestyle, or mission-driven brands
• Background in customer lifecycle, retention, or post-purchase engagement strategy

Why Work With Us

We don’t treat customer support as an afterthought — it’s central to our brand and business.

You’ll help shape how we show up in the world: consistently, compassionately, and with conviction.

We listen. We care. We build things that last.

Here’s How We Back Our Words with Care

• Welcome pack and custom True Sea Moss merch to start strong
• Sports reimbursement to support your mental and physical well-being
• Additional vacation days beyond standard holidays
• Coaching & career development sessions to fuel your growth
• Corporate English lessons to help you sharpen communication
• WHOOP membership to support your health and recovery
• Coworking membership for flexibility and focus
• Sabbatical options after long-term contributions
• Travel and project grants to support personal growth and creativity

So — does this sound like your kind of work?

If you believe great customer support is about connection, consistency, and care — and you're ready to build something that truly matters — we’d love to hear from you.

Let’s make things worth remembering.

Job Description

- Confident PC user (Windows)
- Basic English
- Extensive internet research skills
- Creative problem-solving and analysis skills
- Team player with good interpersonal and solution-oriented attitude
- Readiness to work in shifts (mandatory)
- Stress-resistance
- Ice Hockey knowledge is very beneficial, actual hockey playing skills are not required
- Video gaming experience also useful

Job Responsibilities

- Analyze ice-hockey games and record key events as they occur such as successful pass, penetration of offensive zone, faceoff win, etc. (40+ total event types)
- Check the quality of content and do an analysis of quality data
- Work on various data tools and generate information by doing online research
- Provide inputs/content with high quality
- Ability to identify and verify source authenticity
- Solve complex problems in time-bound and effective manner
- Ability to analyze data by doing secondary research

Department/Project Description

Our client is leading supplier of sports analytics to its clients. Using cutting edge Computer Vision and AI/ML technologies, the company provides outstanding real-time sports performance analysis. As an analyst you will be responsible for providing quality statistics for ice hockey games using client's proprietory tools.

About Us 

ChatRevenue.ai was founded by Ratmir Timashev (founder of Veeam) 

and Vlad Voskresensky (founder of Revenue Grid) to create the next generation of CRM systems. 

We’re building an AI-native CRM platform that completely redefines how sales automation 

works. 
By structuring data for intelligent automation, we enable agentic AI to design workflows, assist Sales Leaders and Reps in real time, and generate predictable sales funnels – all through a simple, chat-driven interface. 

Our mission: to build a CRM that works for User, not the other way around. 

About the Role 

This role is for engineers who thrive in dynamic environments where processes are still being shaped and impact is immediate. 

At ChatRevenue, we focus on outcomes rather than ceremonies – no endless grooming sessions or heavy planning rituals. 

Our engineering processes are evolving, and you’ll have a direct influence on how they are structured. There are no excessive management layers or long approval chains – decisions are made quickly through open discussion and direct collaboration. 

Previous startup experience is not required. What matters is your ability to operate without rigid rules, take initiative, and make independent technical decisions. 

What You’ll Do 

• Architect and maintain backend services using Python / FastAPI 
• Build seamless integrations with between our code product and external ecosystems (CRM, communication platforms) 
• Design and optimize scalable ETL/ELT pipelines 
• Develop and deploy production-ready Generative AI features to enhance product capabilities 
• Lead features from initial technical design to production release and ongoing support 
• Deliver high-quality code in short, impactful cycles 
• Maintain DevOps best practices (testing, CI/CD, security, containerization) 

What We’re Looking For 

• Strong Python skills (FastAPI, async, Pydantic) 
• Experience with SQL (PostgreSQL), Pandas, and data pipelines 
• Solid understanding of HTML/CSS/JavaScript
• Hands-on experience with Docker, Kubernetes, Azure, Kafka 
• Experience with CI/CD and Git-based workflows 
• Curiosity about product-building and openness to evolving environments 
• Strong teamwork skills – constructive code reviews, active participation in technical discussions, and ownership mindset 

Nice to have 

• Experience with OpenSearch 
• DevSecOps exposure 
• Advanced debugging skills 
• Azure API Management 
• Experience developing Generative AI features 
• Integrations with Salesforce, Google Meet, or similar platforms 

Why Join Us 

• Remote-first culture – work from anywhere 
• Flexible schedule aligned with European time zone 
• No bureaucracy or micromanagement – transparent and fast decision-making 
• Direct product impact – your work ships quickly and is visible in production 
• Real ownership – influence architecture and technical direction 
• Unlimited paid vacation and paid sick leave 
• Company-provided equipment 
• Premium AI tools subscription (ChatGPT, Copilot, Claude) 
• Professional growth – opportunity to own a technical domain or lead a module as the company scales 
• Competitive compensation starting from $6,000

If you want to build an AI-native CRM from the ground up and be part of the core team shaping the product, we’d love to hear your story. 

Apply or reach out directly – let’s build something truly transformative together. 

Наш клієнт — продуктова технологічна компанія, яка розробляє сучасні high-tech рішення та embedded-системи. Зараз команда шукає Embedded Engineer для роботи з single-board computers (SBC), hardware integration та Linux-based системами.

Основні задачі:

• розробка та підтримка ПЗ для embedded-пристроїв і single-board computers (Raspberry Pi, NVIDIA Jetson Nano тощо)
• інтеграція ПЗ з hardware components: sensors, actuators, communication modules
• робота з low-level interfaces та communication protocols (UART, SPI, I2C)
• оптимізація роботи систем у resource-constrained environments
• debugging та troubleshooting hardware/software integration
• взаємодія з hardware engineers щодо інтеграції рішень
• підтримка build/deployment pipelines
• адаптація та оптимізація існуючого ПЗ під target platforms
• участь у code review та покращенні software quality

Основні вимоги:

• 3+ роки досвіду в embedded/software development
• впевнене програмування на C / C++
• хороше розуміння Linux та command-line tools
• досвід роботи з SBC platforms (Raspberry Pi, Jetson Nano або аналогами)
• досвід роботи з hardware interfaces та communication protocols
• навички debugging та troubleshooting
• досвід роботи з Git

Буде плюсом:

• досвід роботи зі STM32
• знання Python

Компанія пропонує:

• офіційне працевлаштування
• можливість бронювання (за наявності актуальних військово-облікових документів)
• сучасний офіс у Києві
• участь у high-tech / defense-tech проєктах
• професійний розвиток та роботу в сильній команді
• оплачувані відпустки та лікарняні відповідно до законодавства

Remote | Affiliate Support Team Lead
 

Our client is an international product company in the iGaming industry that is actively growing and expanding its affiliate department.
 

Responsibilities:
• Manage and develop the Affiliate Support team, including task delegation, performance monitoring, and employee growth;
• Organize and optimize partner support processes and collaboration with Affiliate Managers;
• Oversee the onboarding of new partners, tracking setup, affiliate links, postbacks, and partner accounts;
• Ensure a high level of service and timely resolution of partner inquiries;
• Monitor traffic quality, statistics accuracy, deposits, and conversions;
• Identify anomalies and suspicious activity, coordinating with Antifraud and Compliance teams;
• Collaborate with technical, finance, and legal teams on partner-related matters and integrations;
• Develop, implement, and maintain internal guidelines, procedures, and support standards;
• Analyze support process efficiency, prepare reports, and implement improvements;
• Monitor SLA compliance, KPI achievement, and service quality standards;
• Participate in process automation and scaling of affiliate operations.
 

Requirements:
• 2+ years of experience in Affiliate Support, Affiliate Management, or Affiliate Operations;
• Previous team management experience will be considered an advantage;
• Strong understanding of affiliate marketing models including CPA, RevShare, and Hybrid;
• Experience with tracking systems, affiliate platforms, and postback configurations;
• Ability to analyze traffic, conversion rates, statistics, and key performance metrics;
• Understanding of fraud prevention and traffic quality control principles;
• Experience collaborating with technical, finance, and legal teams;
• Proficiency in Excel / Google Sheets;
• Strong organizational and communication skills;
• Ability to prioritize tasks and work effectively in a fast-paced environment;
• English proficiency at Intermediate level or higher.
 

Nice to Have:
• Experience in iGaming or Betting industries;
• Experience implementing SLA, KPI, and operational procedures;
• Experience with process automation and CRM systems;
• Experience in employee onboarding, training, and development.
 

What We Offer:
• Remote work format or relocation opportunity to Cyprus;
• Full-time schedule: Monday–Friday, 10:00–19:00;
• Competitive fixed salary;
• Professional and career growth opportunities;
• The chance to make a real impact on the development of a growing affiliate business.

Requirements:

• Basic knowledge and understanding of programming
• Basic knowledge and understanding of OOP
• Basic knowledge of Swift
• Basic knowledge of SwiftUI
• Basic knowledge of UIKit
• Understanding of iOS user interface guidelines and best practices
• Basic knowledge of databases and SQL
• Basic knowledge of HTTP and networking
• Intermediate English or higher
• 
  
  Responsibility:
• Develop and update iOS Applications
• Write unit tests for iOS Applications
• Collaborating with the team