Jobs at Djinni

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a customer-oriented and detail-focused Customer Support Specialist with proven experience in the iGaming industry. The ideal candidate is confident in written English, comfortable working in a fast-paced 24/7 environment, and able to handle multiple tasks while maintaining a high standard of communication. You should be proactive, responsible, and capable of recognizing sensitive situations and acting according to internal procedures.

HOW YOU WILL MAKE AN IMPACT:

• Providing customer support via live chat and email
• Handling players’ inquiries, requests, and complaints
• Identifying complex or sensitive cases and escalating them to the relevant departments
• Ensuring compliance with internal quality standards and communication guidelines
• Working according to the assigned schedule and meeting individual KPIs

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum 1+ year of experience in customer support within the iGaming industry (mandatory)
• Written English proficiency at B2 level or higher
• Willingness to work shift schedules, including night shifts, weekends, and public holidays
• Ability to stay focused in a multitasking environment
• Strong attention to detail and strict adherence to instructions

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Project: VITU (Montana/NTX)

PROJECT OVERVIEW

It is a California-based company that has nearly 400 employees with twelve offices in eleven states, and currently processes over 400,000 vehicle title and registration transactions per month. In addition to in-state transactions, the company provides national, 50-state title and registration processing with Vitu Interstate.

The company has started to revolutionize the process of title and registration of vehicles by providing paperless digital signature solutions that enable vehicle sales without visiting dealerships.

Recently the company entered the payment processing business by developing its own payment gateway and offering it to its existing customers as well as organizations outside the vehicle industry.

Key projects include:

• Web based solution which is dedicated to California connecting dealerships with government organizations. Today, it covers up to 80% of the California dealers’ market, which in turn is a significant part of the national USA market.
• Nationwide Platform — based on web portal and public exposed API. This solution is intended for in-state as well as out-of-state vehicle sales and registration across all states.
• VituPay Dealer — end-to-end payment solution for dealerships which includes software and hardware components to serve dealerships nationwide.

The technology stack of the platform:

• C# / .NET (including .NET Framework and ASP.NET Core)
• Web API
• PostgreSQL
• Google Cloud Platform (GCP)
• Docker

The project team:

• PM + 4 developers

POSITION RESPONSIBILITIES

• studying the current process, integration of new technological trends;
• providing improving ideas and applying them to the existing system;
• close cooperation with business analysts/managers from the USA to analyze the market requirements;
• willingness and ability to work both as part of a team and independently as appropriate;
• readiness to implement of MVP and new processes due to the high probability of launching new projects.

REQUIREMENTS

• 5+ years of hands-on experience with C# and the .NET stack;
• Strong understanding of ASP.NET Core and Web API development;
• Experience working with PostgreSQL or similar relational databases;
• Ability to write clean, maintainable, and testable code;
• Familiarity with cloud infrastructure; experience with GCP is a plus;
• Experience working with message brokers (e.g., RabbitMQ);
• Good communication skills and ability to work in a distributed team.

INTERVIEW STEPS

• resume review and screening;
• extended online interview with tech. experts — approx. 1.5-2 hours;
• client interview;
• offer.

Waiting for your CV!

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

About the Role:

We are looking for a data-driven Performance Marketer who understands that PPC is no longer just about manual bidding, but about feeding the right data to AI algorithms and optimizing for Net Profit, not just ROAS. You will act as a strategic partner to our growth team, managing the technical architecture of our campaigns (tracking, feeds, attribution) alongside creative strategy.

Requirements (The Must-Haves):

• 3+ years in Performance Marketing with a strong focus on E-commerce projects (US/EU markets preferred)
• Deep expertise in GA4 (custom events, exploration), Google Tag Manager (Client & Server-side knowledge), and Meta CAPI implementation
• Proven track record with Google Ads (PMax strategies, Standard Shopping) and Microsoft Ads (Search & Audience Network)
• Ability to interpret data to answer "So what?" Understanding of attribution models (beyond Last Click) and basic familiarity with BigQuery or SQL is a huge plus
• Experience using LLMs (Claude/ChatGPT) for strategic tasks: audience research, creative iteration, and data analysis support
• Advanced English (B2). You must be comfortable presenting complex data and strategies to stakeholders

Nice to Have (Will make you a top 1% candidate):

• Experience with TikTok Ads (UGC-first creative strategy)
• Experience with Amazon Ads
• Understanding of Inventory Management cycles and how to plan budgets around seasonality (Q4, Black Friday)
• Experience with Looker Studio advanced visualization

Key Responsibilities (What you will actually do):

• Manage and scale campaigns across Google Ads (Performance Max, Search, Shopping) and Meta Ads (Advantage+), focusing on Contribution Margin and Profit, not just vanity metrics
• Own the integrity of our data. You will be responsible for GA4 event configuration, server-side tracking (CAPI, Enhanced Conversions), and identifying tracking gaps before they burn budget
• Go beyond basic ChatGPT scripts. You will use AI prompt engineering to generate high-quality ad copy variations, analyze audience sentiments, and structure data signals
• Move beyond basic spreadsheets. Build and maintain automated dashboards in Looker Studio, visualizing cross-channel attribution and real business impact
• Manage product feeds via Merchant Center, ensuring high data quality to maximize impression share and shopping performance
• Work with the design/product team to optimize the post-click experience, analyzing heatmaps and funnel drop-offs to improve Conversion Rates

We offer:

• A full-time job
• Flexible working hours
• Paid vacation and sick leave
• Managing your taxes and accounting
• Career and professional growth opportunities
• Optional benefits package that includes Health insurance, Gym membership, English courses, compensation of certification, courses, and training
• Creative and lively team of IT specialists, adequate management, and zero unnecessary bureaucracy

About us:
WiserBrand is a rapidly growing US-UA web development company providing
full-cycle services all over the globe. The main direction of our company is e-Commerce, but we also have expertise in other domains.

We started 10 years ago as a small project providing digital marketing services. Therefore the project grew into an outsourcing & outstaffing company that provides web development, digital marketing, customer support, and outstaffing projects for clients all over the globe. 

Headquarters based in New York City. Also, we have development and support offices in Kharkiv and Buenos Aires with about 150 people in total.

The differentiator in the relationship we value with our employees is our open, fair, and respectful people practices and our positive work environment. Our people are the foundation of our success.

Our client is a financial technology services provider dedicated to expanding global access to digital assets by building innovative solutions in the cryptocurrency ecosystem. Their products provide exchanges, liquidity solutions, and enterprise-grade integrations for clients worldwide. We are looking for a skilled Python/Data Analyst to help us translate complex financial and blockchain data into actionable insights and high-performance solutions.

In this role, you will be a core member of our engineering team, solving complex technical puzzles and building robust data models in a fast-paced environment.

What You'll Do

You will be a key builder in our data lifecycle, applying your technical expertise to optimize our core products. Your main responsibilities will include:

• Data Analysis & Modeling: Develop and maintain data pipelines and analytical models for our exchange and liquidity platforms using Python.
• Insight Generation: Translate complex financial concepts and large datasets into intuitive reports and actionable business insights.
• Collaboration: Work closely with product owners, backend engineers, and stakeholders to translate requirements into fully functional, enterprise-grade data solutions.
• Performance & Optimization: Optimize data queries and processing scripts for maximum performance and scalability, paying close attention to real-time crypto interfaces.
• Quality Standards: Write clean, testable, and efficient Python code, actively participating in code reviews and sprint planning.

Your AI & Automation Advantage

We believe AI is a powerful co-pilot for modern development. We’re looking for someone eager to use AI to supercharge their data analysis, automate repetitive tasks, and stay ahead of the curve.

Who You Are

You are a proactive, detail-oriented, and adaptable analyst who thrives in a fast-paced environment. You are:

• A Clear Communicator: You can effectively articulate complex technical decisions and data findings to both technical teammates and non-technical stakeholders.
• A Problem-Solver: You are self-motivated, resilient, and have strong critical thinking skills to tackle complex technical puzzles.
• A Tech Enthusiast: You have a curious mindset with a strong interest in (or passion for) blockchain, cryptocurrency, and financial technology.
• A Team Player: You value collaboration and feedback, contributing positively to the team's shared goals and engineering culture.

Qualifications

• English: Upper-Intermediate level or higher (both written and spoken).
• Experience: 3+ years of professional experience in data analysis or software development, with a strong focus on Python.
• Core Technical Skills:
  • Proficiency in Python and its data libraries (e.g., Pandas, NumPy).
  • Strong experience with SQL and managing complex databases.
  • Familiarity with RESTful APIs and real-time data communication (e.g., WebSockets).
  • Proficient with Git version control and collaborative workflows.
• Education: Bachelor’s degree in Computer Science, Data Science, Mathematics, or a related field (or equivalent practical experience).

We Offer

• Flexibility & Location: Offices in Ukraine and Poland (Wroclaw) with flexible working hours.
• Health & Wellness: Medical Insurance in Ukraine and Multisport program in Poland.
• Time Off: Paid vacation, sick leaves, and all official holidays.
• Professional Development: English classes up to three times a week, plus mentoring and educational programs.
• Support: Tax and accounting services for Ukrainian contractors.
• Equipment: The company provides all necessary high-end equipment.
• Culture: Regular corporate activities, including corporate parties, tech events, and an advanced bonus system.

  We are looking for a B2B Content Writer / Content Marketing Specialist who can create deep, research-driven content. This role is for someone who goes beyond surface-level marketing texts and can translate complex topics into clear, structured, and valuable materials for decision-makers.

 

Responsibilities:
 

• Write whitepapers, research articles, long-form blog posts, and analytical reports on customer support, CX strategy, outsourcing, AI in support, automation, quality management, and operations
• Create scripts for webinars, videos, and expert interviews
• Write LinkedIn posts (thought leadership, insights, opinions)
• Create and improve landing page copy for services and vertical solutions
• Conduct independent research: analyze industry reports, case studies, and trends
• Work closely with subject-matter experts (CX leaders, operations, AI team) to extract insights and turn them into content
• Structure content for SEO (with guidance from SEO specialists)
• Maintain consistent tone of voice and messaging across all materials
   

Requirements:
 

• 2+ years of experience in B2B content marketing
• Experience writing for B2B services, SaaS, IT services, or outsourcing companies
• Strong ability to work with complex topics and build logical, well-structured narratives
• Advanced written English (C1)
• Confident research skills
• Ability to write both long-form analytical content and concise marketing copy
• Basic understanding of SEO principles
• Portfolio with examples of long-form B2B content (articles, whitepapers, reports, case studies)
   

Nice to Have:
 

• Experience with CX, customer support, outsourcing topics
• Experience writing scripts for video or webinars
• B2B SMM expertise (LinkedIn, YouTube, etc.)

Our Customer:

Our customer is a global, data-driven digital advertising technology company operating at large scale across mobile apps and web platforms.

Your Tasks:

• Analyze large, complex datasets to uncover patterns, insights, and business opportunities;
• Design, build, and own scalable, end-to-end data pipelines;
• Develop and productionize advanced machine learning models and algorithms, particularly in monetization-related domains;
• Build and maintain data models for real-time (online) processing;
• Contribute to the creation of new data-driven products and continuously improve existing ones;
• Collaborate with Product, BI, Analytics, DevOps, R&D, and Marketing teams to deliver complete solutions;
• Lead full production releases, including requirements analysis, testing, monitoring, result evaluation, and rapid response to critical issues.

Required Experience and Skills:

• 6+ years of experience as a Data Scientist with a strong foundation in machine learning concepts and models;
• Previous experience in the Ad-Tech industry;
• Hands-on experience working on large-scale, high-load systems processing billions of requests per second;
• Hands-on experience with Python including writing production-ready code and working with modern Python frameworks and tooling;
• Experience with data science / ML libraries and models, such as regression and classification models (e.g. XGBoost, LightGBM), recommendation systems, and related ML techniques;
• Solid understanding of databases and SQL for data analysis and retrieval;
• Experience with monitoring and alerting tools such as Grafana and Kibana;
• Proven experience working in real-time / online environments;
• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, Statistics, or a related field;
• Strong end-to-end ownership mindset: ability to take solutions from research and experimentation through implementation and production;
• Fluent English with strong communication and collaboration skills.

Would Be a Plus:

• Familiarity with the programmatic advertising ecosystem (DSPs, SSPs, ad exchanges);
• Experience with relational databases (e.g. Vertica, VoltDB) and non-relational databases (e.g. MongoDB);
• Experience working with PMML.

Working conditions

• 5-day working week, 8-hour working day;
• Remote work.

🌟 About SelfInspection

SelfInspection is an AI-driven vehicle inspection platform helping leasing companies, fleets, and financial institutions automate damage assessment and reporting.

We’re modernizing our frontend architecture and building scalable, modular React applications that power real-time inspection workflows and complex admin systems.

We’re looking for a Senior Frontend Engineer who can take ownership of the product experience — not just build screens.

🧠 What You’ll Do

• Build scalable frontend applications using React
• Work with Webpack-based micro-frontend architecture
• Implement state management using MobX
• Build SSR and performance-optimized pages using Next.js
• Contribute to and evolve our Design System
• Translate product requirements into clean, scalable UI architecture
• Own features end-to-end (from concept to production)
• Improve performance, bundle size, and maintainability
• Collaborate closely with backend, QA, AI, and product teams
• Help shape frontend architecture decisions

🏗 Tech Stack

• React (5+ years required)
• Next.js
• Webpack
• MobX
• TypeScript
• Design Systems / Component Libraries
• REST APIs
• AWS environment

✅ Requirements

• 5+ years of professional frontend experience
• Strong expertise in React
• Deep understanding of Webpack
• Experience with MobX or advanced state management
• Experience building or maintaining Design Systems
• Strong understanding of performance optimization
• Ability to work independently in a fast-paced startup environment
• Strong ownership mindset
• Product-oriented thinking (not just task execution)

💎 Nice to Have

• Experience with micro-frontends
• Experience in SaaS or B2B platforms
• Experience building complex dashboards or workflow-based UIs
• Strong UX sensitivity and attention to detail
• Experience improving legacy frontend systems

🔥 Who We’re Looking For

We want someone who:

• Is highly motivated and driven
• Thrives in fast-paced environments
• Takes responsibility for the product, not just the code
• Can identify problems and propose solutions
• Thinks long-term about maintainability and scalability
• Cares about quality

💼 What We Offer

• Ownership over meaningful product areas
• Influence on architecture decisions
• Startup speed + real customers
• Flexible work environment
• Competitive compensation

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

❗️ Important: This is an On-Site Position in Lisbon❗️

This is an on-site position based at our office in the Lisbon Metropolitan area. Remote or hybrid arrangements are not available once you join the team.

Are you ready for an international move? We are looking for candidates who are either already based in Lisbon or are eager to relocate to Portugal. To make your transition smooth, we provide full relocation support and visa sponsorship for successful international candidates.

📍 See where you'll be working: BrainRocket Portugal

⚡ We are looking for a Manual QA Engineer to join our development teams in Lisbon and ensure the delivery of high-quality, high-value, and reliable systems. As part of our QA team, you will work closely with developers, team leads, and product stakeholders to ensure our platforms run flawlessly and meet the highest standards of quality.

🎯 Your Mission
Ensure that every release delivers the best possible experience for our users by testing thoroughly, catching issues early, and collaborating closely with the engineering teams. You will be a key player in building confidence in our platforms.

✅ Responsibilities
• Perform manual testing of web applications to validate functionality, usability, and performance.
• Define test scope, create test plans, and write clear and detailed test cases.
• Log, track, and verify defects in bug tracking systems such as JIRA.
• Collaborate with developers and team leads to clarify requirements, troubleshoot issues, and ensure quality delivery.
• Maintain accurate and up-to-date test documentation.
• Contribute to the continuous improvement of QA processes and standards within the team.

✅ Requirements
• 3 plus years of hands-on experience in QA testing web and or mobile.
• Solid understanding of SDLC, testing processes, methodologies, and industry standards.
• Proven experience in testing web-based applications and delivering quality across projects.
• Strong ability to define test scope, create test strategies, and execute detailed test plans.
• Skilled in creating and maintaining test documentation — test cases, checklists, and bug reports.
• Confident with JIRA or similar bug tracking tools — you know how to describe a bug so no one can miss it.
• Working knowledge of API testing, REST, JSON, and SQL for data validation.
• Attention to detail, analytical thinking, and a proactive approach to solving problems.
• Comfortable working in Agile and Scrum teams — communicative, team-oriented, and self-driven.
• English B2 plus or Advanced, able to discuss, defend, and even joke about quality with teammates worldwide.

✨ Nice to have
• Experience with test automation tools, Selenium, Cypress, Playwright.
• Familiarity with Git, CI, and CD pipelines, and cloud-based environments.
• Exposure to mobile testing iOS and Android, microservices, or performance testing.
• Passion for metrics-driven quality, continuous improvement, and raising the QA bar higher every sprint.

We’re looking for a Middle DevOps Engineer to join our team and take ownership of cloud infrastructure, CI/CD processes, and production stability.
If you’re passionate about building reliable infrastructure, automating everything you can, and ensuring production stays stable and secure - let’s talk.

We offer:

• Flexible working hours;
• Paid vacation and sick days;
• Health insurance;
• Professional growth;
• Internal English classes and compensation for educational courses;
• Professional accountant and lawyer;

• Friendly atmosphere.

   

Requirements:

• 2+ years of commercial DevOps experience;
• Linux administration skills (Windows – nice to have);
• Cloud expertise in AWS (EKS, ECS, EC2, S3, RDS, IAM, VPC), good understanding of cloud networking & security;
• Experience in IaC, CI/CD, and containerization: Terraform, Docker, Kubernetes (EKS/ECS/K8s), Jenkins / GitHub Actions / Bitbucket Pipelines;
• Hands-on GitOps workflows (ArgoCD or FluxCD);
• Scripting: Bash & Python – automation, monitoring, deployment;
• Databases: MySQL, PostgreSQL (admin-level); MongoDB – advantage;
• Monitoring & Logging: Prometheus, Grafana, Loki, Promtail;
• Networking & Security: TCP/IP, VPN, SSL/TLS, firewalls; understanding of DevSecOps principles;
• English – B1 or higher.

Will be a plus:

• Experience with healthcare-grade security (HIPAA, SOC 2, ISO 27001).

Location: Remote
Employment Type: Full-Time (40h/week, CET timezone)

We are looking for an English-speaking Customer Support Specialist with a strong service mindset and excellent communication skills. You’re the person who leaves customers smiling—whether it’s after a call, a chat, or an email.

What you’ll do
As a Customer Support Specialist, you’re the first point of contact for our customers. You handle questions through various channels (phone, chat, email), and provide clear, helpful solutions.

You’ll be fully trained on the subscriptions and services we offer, enabling you to confidently assist customers with a wide range of inquiries, from cancellations and refunds to other customer support-related questions.

You’re also comfortable working with CRM systems and digital tools—we’ll show you the ropes during a 2–3 week training session. After that, you’ll know exactly where to find the right information and how to use our systems efficiently.
You're not just answering questions. You solve problems, think proactively, and help customers move forward.

What we’re looking for
o Excellent English – both written and spoken;
o At least 1 year of experience in customer support or a similar service role;
o Strong communication skills – you can turn complex issues into clear answers;
o Strong digital skills – you’re familiar with CRM systems / different Platforms(e.g. Zoho, Olark and Aircall) and can quickly pick up new tools;
o Detail-oriented and accurate, with a love for following procedures;
o Problem-solver – you enjoy troubleshooting and finding the best solution;
o Quick learner – you’re able to grasp new product and service information with ease;

Practical details
o Full-time role: Working hours are Monday to Friday, with rotating shifts from 8:00 AM to 4:00 PM and 4:00 PM to 00:00 AM. You will work 8-hour shifts as part of a rotating schedule with five other colleagues, with each shift focusing on a specific support channel: chat, email, or phone.
o You have your own laptop and a stable internet connection;
o You use a noise-canceling headset for clear communication;

Does this sound interesting? Please apply here - we're happy to jump in a call to discus further.

Kindly note that we do not appreciate direct messages and are not seeking any assistance from recruitment agencies.

Dripify is a pioneering, remote-first IT product company specializing in outreach automation products. Our platform empowers businesses by revolutionizing hiring, sales, and marketing communication processes, making interactions more efficient and seamless.

Project — dripify.com

We’re looking for a Java Team Lead who will split their time between hands-on backend development (50%) and technical/team leadership (50%). You’ll lead a team of 5 engineers, ensure delivery quality, and own architectural decisions, while also contributing code and driving technical excellence.

Requirements

— 5+ years of hands-on Java development experience (Java 21+).
— 2+ years leading a development team.
— Deep practical experience with Spring Boot modules (Web, Security, Data, Messaging).
— Strong knowledge of Java concurrency, multithreading, and backend system design.
— Proficient in SQL databases (PostgreSQL preferred).
— Experience with REST APIs and asynchronous messaging (SNS/SQS).
— Skilled in CI/CD, code quality gates, and automated testing.
— Hands-on with Docker, Linux, and system-level debugging.
— Familiar with monitoring/logging tools (ELK, Prometheus, Grafana).
— Strong focus on security best practices: auth, validation, access control.
— Working knowledge of AWS: IAM, EC2, RDS, S3, CloudWatch, Secrets Manager.

Responsibilities

Development (50%)
— Build modular, secure, and maintainable backend systems using Java 21+ and Spring Boot.
— Design and implement RESTful APIs and event-driven services (SNS/SQS).
— Write tested, high-quality code with strong focus on unit/integration testing.
— Ensure CI/CD integration, monitoring, and production readiness.
— Drive system performance and scalability improvements.

Leadership & Delivery (50%).
— Lead a backend team: mentorship, code reviews, and engineering growth.
— Own delivery quality: scope planning, progress tracking, risk mitigation.
— Document and communicate architectural decisions.
— Coordinate cross-functionally with product managers, DevOps, and QA.
— Promote best practices in secure development and clean architecture.

Would be a plus

— Experience in designing and operating microservice-based architectures.
— Familiarity with Kubernetes (EKS or self-managed).
— Experience with Terraform and Infrastructure-as-Code.
— AWS Certifications (e.g., Developer Associate, Solutions Architect).
— Bachelor’s or Master’s in Computer Science or related field.

Work conditions

— 100% remote position, providing flexibility and work-life balance.
— Competitive salary reflecting your skills and expertise.
— 24 days of paid vacation per year to recharge and relax.
— 10 days of paid sick leave.
— Educational opportunities.
— Compensation budget for medical and hobby/sport expenses.
— Generous budget for birthdays and anniversaries.
— Online and offline team events.
— A collaborative and innovative work environment with passionate team members.

Hiring process

✅Interview with Recruiter (45min) — ✅Tech interview with Teach Leader (1.5 hour) — ✅Interview with CTO (45min) — ✅Reference check — ✅Offer