Jobs at Djinni

About the Role

LiftIQ is looking for a Senior Analytics Engineer / BI Product Engineer to build the
reporting and analytics products our teams use to run the business.
This is not a traditional BI role where stakeholders provide specifications and you simply
build dashboards. We need someone who can understand the underlying business
problem, determine what users actually need, and turn ambiguous requests into accurate,
actionable analytics.

Often, the best solution will be different from what was originally requested. You should be
comfortable challenging requirements, identifying insights users did not know to ask for,
and designing reports that help people make decisions—not simply giving them more data.
This is also a highly technical full-stack analytics role that blends analytics engineering
with BI product engineering. You will work across BigQuery, dbt, TypeScript, Next.js, and
React, using Claude Code extensively to accelerate development.

Data correctness is critical. Wrong numbers are worse than crashes.
You will own the accuracy, reliability, and usability of LiftIQ’s reporting products
end‑to‑end—from data modeling and metric definitions to dashboard experience and
permissions.

What You’ll Do
• Work directly with stakeholders to understand business questions and translate
them into useful analytics products.
• Design metrics, reports, dashboards, and visualizations that surface actionable
insights.
• Write sophisticated BigQuery SQL and build/extend dbt models,data marts and
dimensional models (facts, dimensions, semantic layers)
• Reconcile reporting against source systems and investigate data discrepancies.
• Build dashboards end-to-end across the data layer, semantic layer, application
layer, permissions, and automated tests.
• Use Claude Code heavily while maintaining ownership of the underlying
architecture, logic, and data correctness.
• Protect sensitive financial and compensation data through rigorous server-side
access controls.
• Write automated tests for metrics, business rules, and permissions.
• Document business logic, metric definitions, and data models to ensure clarity and
consistency across teams
What We’re Looking For

• Essential
  Exceptional SQL skills
• Deep experience with analytical SQL, including complex joins, window functions,
• attribution, aggregation, data grain, reconciliation, and performance. BigQuery experience
• is strongly preferred.
• Strong analytical and business judgment
• You can understand what decision a stakeholder is trying to make, determine which
• metrics matter, and design something more useful than simply fulfilling the original
• request.
• Strong requirements-gathering skills
• You are comfortable working directly with business users, asking the right questions,
• understanding unfamiliar processes, and turning ambiguity into a clear solution.
• dbt experience
• Experience using dbt in a high-scale production data environment. Experience with
• dimensional modeling, semantic layers, and metric governance.
• Data skepticism
• You instinctively validate, reconcile, spot-check, and investigate. You should be
• uncomfortable shipping a number you cannot explain.
• Testing discipline
• Experience building testable analytics logic and automated tests for metrics and business
• rules. Experience with version control, PR hygiene, and modular analytics engineering
• practices.

• English: strong working proficiency (B2+), with the ability to communicate directly with business stakeholders and gather requirements.

   

Nice to Have
• Performance or affiliate marketing experience, including CPL, CPA, EPC, ROAS, and
media-buying economics
• Experience with platforms such as Everflow, Ringba, RedTrack, Voluum,
LeadProsper, or HubSpot
• GCP / Cloud Run / Cloud Scheduler / Cloud Build
• Python ETL and API integrations
• Payroll or commission systems experience
• Claude API or other LLM application development
• Interactive data visualization
• Playwright / E2E testing
Tech Stack
Data: BigQuery, dbt, Python ETL, Google Sheets
Application: Next.js 14, TypeScript, React, Tailwind, NextAuth, Neon Postgres
AI: Claude Code, Claude API
Testing: Vitest
Infrastructure: GCP, Cloud Run, Cloud Scheduler, Cloud Build, Docker
What Success Looks Like
A strong person in this role becomes someone the business brings problems, not
dashboard specifications.
If someone says, “I need to understand why this buyer’s margins dropped,” you should be
able to understand the business context, interrogate the data, identify the relevant metrics
and potential causes, and build something that makes the answer clear.

You should be equally comfortable debugging a subtle SQL grain issue, talking with a
stakeholder about how their business works, and using Claude Code to turn the resulting
solution into a production dashboard.

This is a full-stack analytics role, but the hardest part of the job is data correctness,
modeling discipline, and analytical judgment—not frontend development.
Success also means stakeholders trust your numbers without hesitation, dashboards
become decision tools rather than data dumps, and metric definitions remain consistent
across teams.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

True Sea Moss is hiring a Customer Support Specialist!

If you’re looking for a role where empathy, curiosity, and clear communication really matter — come start your journey with us.

At True Sea Moss, we believe that wellness should feel real, simple, and shared. Every jar we ship carries a piece of wild ocean goodness — and every conversation with a customer should feel just as genuine. That’s where you come in.

Who Are We Looking For?

● You’re naturally curious, calm under pressure, and energized by helping others.

● You grasp ideas quickly, ask thoughtful questions, and can translate guidelines into warm, human replies.

● If you thrive on feedback and find joy in a neatly resolved ticket, we want to meet you.

What You’ll Be Doing

● Assist customers across email, chat, and social channels (Instagram, TikTok, etc) — answering questions, tracking orders, and solving everyday issues

● Document common questions and help keep our internal knowledge base tidy and up-to-date

● Collaborate closely with senior support leads to refine workflows, templates, and FAQs

● Track key metrics (response time, CSAT) and share insights with the team

● Spot patterns in feedback and flag opportunities to improve our products, policies, or processes

What You Bring

● A genuine desire to help people and represent a mission-driven brand with empathy

● Strong written English and fluent Russian

● Hands-on experience with Zendesk — you've worked with tickets, macros, and views, and can navigate the platform confidently from day one

● Solid organizational habits: you keep to-dos, follow checklists, and enjoy a good SOP

● Growth mindset: you welcome feedback, ask questions, and iterate fast

Why Work With Us

Customer support isn’t a cost center here — it’s the beating heart of our promise to consumers.

As an early member of the team, you’ll have room to stretch, experiment, and see the direct impact of your work on thousands of wellness journeys.

How We Show Care

● A personalized welcome kit full of True Sea Moss goodies

● Sports reimbursement to keep your body as nourished as your mind

● Extra vacation days on top of local holidays

● Monthly coaching sessions to accelerate your professional growth

● Corporate English classes if you’d like even sharper language skills

● WHOOP membership for holistic health insights

● Coworking stipend so you can choose your perfect workspace

● Team off-sites and creative project grants to spark inspiration

Learn more about us: https://trueseamoss.com/

Sound like you or someone you know? We’d love to hear your story.

Let’s grow something true together.

We’re True Sea Moss, a dynamic team on a mission to bring health and wellness to the world through the power of seaweed. Since 2020, we’ve been crafting natural vitamin-packed products rich in vitamins and minerals straight from the ocean that make people feel amazing.
Learn more about our products: https://trueseamoss.com/

Our vibe? Flexible, open, and genuinely friendly. We’re big believers that team is the driver of success. We’re growing fast and looking for a Talent Sourcer who lives for the hunt and knows how to find digital talent that others can’t.

You’ll own the top of our funnel: market research, search, and outreach that turn into a steady pipeline of interested candidates.

Key Responsibilities:

• Hunt across every channel that works — LinkedIn, Telegram, Instagram, Facebook communities, and job boards.
• Build and run smart searches: Boolean, X-ray, and creative workarounds when the obvious search returns nothing.
• Write outreach that actually gets answers — personalized, human, and tailored to each role and channel. Run and iterate follow-up sequences.
• Assess how well candidates match the role profile based on their experience and correspondence.
• Map the market: research talent pools, salary benchmarks, and competitor landscapes, and turn that into actionable insight for hiring managers.
• Build and maintain talent pools and keep our ATS clean, structured, and up to date.

What We’re Looking For:

• 2+ years of sourcing or recruiting experience with a strong focus on active search.
• Proven track record of sourcing for digital roles, especially in marketing.
• Confident command of search techniques: Boolean, X-ray, LinkedIn Recruiter, and multi-channel sourcing.
• Hands-on experience with ATS systems and structured candidate data.
• Excellent cold outreach skills — you know what makes a passive candidate open, read, and reply.

• English: Upper-Intermediate (B2) or higher.

   

Nice to Have:

• Experience sourcing for e-commerce, DTC, or consumer product companies.
• Experience hiring for the US market or in international, multicultural teams.

What We Offer:

• Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Project grants for side ideas, personal initiatives, or creative experiments

We’re looking for a partner who’ll help us find the people who build the dream team. At True Sea Moss, you’ll find flexibility, support, and growth mixed with ambitious goals and exciting environment.
Ready to join the True Sea Moss? Let’s do this.

🔥 We’re Hiring: FB Team Lead | Gambling

We’re looking for a strong Facebook Team Lead with proven hands-on experience in Gambling / iGaming.

Requirements:
— 3+ years of experience with Facebook Ads in Gambling
— Proven successful cases and strong scaling experience
— Experience managing a team of Media Buyers
— Strong hands-on buying skills — you should be able to run traffic yourself, not just manage the team
— Willingness to run a paid test campaign to demonstrate your skills — the test budget is fully covered by us

🌍 Location: Europe
🗣 Language: Basic Russian or Ukrainian
🇬🇧 English is not required

We’re looking for someone with real results, strong practical skills, and deep expertise in Gambling traffic.

📩 DM for more details.

About Our Client

Our client is a leading enterprise data platform company building an open, high- performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

About the Role

We are looking for a Middle Software Engineer (1.5–3.5 years of experience) to join the sustaining engineering team for the data catalog and enterprise data management layer of a large-scale lakehouse platform — the services that automate data ingestion and optimize Apache Iceberg tables for existing customers. The team's mandate is to keep these services running reliably for current clients: investigating and fixing customer- reported issues, resolving defects, addressing performance regressions, and keeping dependencies and security patches current. This is a maintenance and support role, not a feature-development role.

This is a backend Java role in a multithreaded, distributed environment where stability and availability for production customers are the baseline expectations. You will work with hands-on mentorship from senior engineers and in daily collaboration with US-based engineering leads and support teams.

Responsibilities

• Investigate, reproduce, and fix customer-reported issues and defects in the catalog and data-management services (Java)
• Diagnose production problems from logs, metrics, and thread or heap dumps, and work with support teams and solution architects on customer escalations
• Address performance regressions and stability issues in multithreaded, distributed services
• Keep the services current: dependency and library upgrades, security patches, and compatibility fixes
• Write regression tests and small supportability improvements (logging, metrics, diagnostics) so issues are easier to catch and triage next time
• Take part in code reviews and follow the team's release and hotfix process
• Track and apply relevant upstream fixes from the Apache Foundation open-source projects used by the platform

• Communicate status, root causes, and blockers clearly in daily syncs with US-based engineering leads

   

Required Qualifications

• B.S. or M.S. in Computer Science or a related field
• 1.5–3.5 years of professional software engineering experience, preferably in backend or data-intensive systems
• Strong Java programming skills: solid command of the language, the JVM ecosystem, and standard tooling (Maven or Gradle, JUnit)
• Comfortable debugging and supporting production systems — reading logs and stack traces, reproducing issues, and finding root causes
• Good grounding in data structures and algorithms
• Working knowledge of multithreaded and asynchronous programming in Java (java.util.concurrent, executors, futures) and the motivation to go deeper
• Care for engineering quality — tests, code reviews, and an understanding of why availability, resiliency, and zero-downtime upgrades matter
• Comfort with a fast-moving environment, ownership of your work, and an eagerness to learn from and be mentored by senior teammates
• Comfortable with AI-assisted development workflows — using modern AI tools productively while critically validating their output
• English Upper-Intermediate or higher (B2+) — daily written and verbal communication with a US-based engineering team

• Availability to work EU business hours shifted 2–3 hours later for daily overlap with US West Coast mornings

   

Desired Skills

• C++ experience — reading or writing performance-sensitive native code
• Exposure to database internals or query planning
• Familiarity with distributed systems concepts: concurrency control, data replication, storage systems
• Apache Iceberg or other open table formats (Delta Lake, Hudi)
• Messaging systems: Kafka, NATS, or cloud pub/sub services

• Contributions to open-source projects (Apache projects especially valued)

   

Details

Engagement: Long-term contract

Location: Europe (EU / EEA / UK), remote

Working hours: EU business hours, shifted 2–3 hours later for daily overlap with the US West Coast team

📍 Location: EU-based
💼 Cooperation type: Full-time
🧭 Work format: Remote

We’re looking for a skilled PHP Team Lead who's passionate about building reliable backend systems, enjoys working on high-load, scalable architectures, and is ready to lead a team of backend engineers while helping drive our product's performance and stability.

Our day-to-day backend stack includes: PHP, Symfony, MySQL, PostgreSQL, Redis, RabbitMQ, REST APIs, PHPUnit.
 

About us:
Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 5 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top tech partners, including Meta, LinkedIn, Google, Snapchat, and TikTok to provide advanced tracking capabilities.
 

Key tasks:

• Lead and develop the team, including hiring, onboarding, performance reviews, and professional growth.
• Manage task and resource allocation, prioritization, and day-to-day team operations.
• Track team performance, provide regular feedback, and ensure predictable delivery.
• Foster collaboration and continuous improvement, while proactively managing risks, blockers, and dependencies. 
• Develop new user-facing features.
• Optimize the application for maximum speed and scalability.
• Participate in code reviews and architecture decisions.
• Write functional tests.

Your background:

• 5+ years of active experience with PHP, with a strong understanding of the latest versions.
• Strong knowledge and practical experience with Symfony Framework (3+ years).
• 2+ years of experience in a Team Lead / management position.
• Experience with API-based systems (REST, RPC).
• Significant experience with high-load databases.
• Experience with SQS/RabbitMQ or similar technologies.
• Experience with Redis/Memcache or similar technologies.
• Experience writing unit and functional tests.
• Experience with Docker configuration.

We offer:

• Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere.
• Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Educational support: Invest in your self-development through a dedicated training and professional growth budget.
• Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life.
• Health support: Feel secure with full coverage for Sick Leave and a dedicated medical insurance budget that prioritizes your health.

Excited to join us? Submit your CV and let's get started!

We’re looking for a Tech Art Auditor to join our team and work at the intersection of art, 3D, and generative AI.

For which tasks (responsibilities)?

• Review AI-Generated Content – Assess AI-created visuals and provide feedback to improve quality.
• 3D Editing (Blender) – Adjust models, refine shading, and optimize low-poly assets.
• 2D Asset Creation – Edit images and create game-ready assets.
• AI Tools & Workflows – Utilize generative AI tools to develop and enhance assets.
• Bonus: Basic Code Knowledge – A plus if you have an understanding of scripting or automation.

What kind of professional are we looking for?

• Experience using Blender for model editing, shading, and optimization.
• Skills in 2D image editing and asset creation.

• Familiarity with generative AI tools for art and asset production

   

What is important for us in a person?

• Strong attention to detail with the ability to critique and refine assets.
• A passion for casual and mid-core mobile games.

• Bonus: Basic understanding of code.

   

Why do we enjoy working here?

• Be part of AI-driven innovation in game ad creation.
• Work in a fast-paced, creative environment.
• Gain valuable experience in 3D, 2D, and AI-driven art production.
• Grow and develop in the tech art field.
•  

What are the conditions and bonuses?

At the company, we prioritize both personal well-being and professional growth. We offer:

1. 20 vacation days annually, allowing you time to rest and recharge.
2. 10 sick days per year, ensuring you have the support you need when unwell.
3. A fully remote position, giving you the flexibility to work from anywhere.
4. The opportunity to be part of a high-impact project that is transforming the gaming industry through AI-driven solutions.

About the Role

The company is seeking a highly creative and experienced Creative Producer specializing in Playable Ads to join its dynamic team. This role is pivotal in driving user acquisition and engagement through innovative and high-performing playable ad experiences. The ideal candidate will have a strong background in mobile game development, a deep understanding of playable ad mechanics, and a proven track record of delivering successful creative campaigns. This is a remote position, offering the flexibility to work from anywhere.

Responsibilities

• Lead the end-to-end production of playable ads, from concept to execution, ensuring high quality and performance.
• Collaborate with marketing, design, and development teams to brainstorm and develop innovative playable ad concepts.
• Manage external vendors and agencies, overseeing the production process and ensuring timely delivery.
• Conduct A/B testing and analyze performance data to optimize playable ads for maximum impact and ROI.
• Stay up-to-date with industry trends, best practices, and emerging technologies in playable ads and mobile gaming.
• Develop and maintain a library of playable ad assets and templates.
• Provide creative direction and feedback to designers and developers to ensure alignment with brand guidelines and marketing objectives.

• Present playable ad strategies and performance reports to stakeholders.

   

Requirements

• 3+ years of experience in creative production, with a focus on playable ads in the mobile gaming industry.
• Proven track record of developing and launching successful playable ad campaigns that drive user acquisition and engagement.
• Strong understanding of mobile game mechanics, user experience (UX), and monetization strategies.
• Proficiency in project management tools and methodologies.
• Excellent communication, interpersonal, and presentation skills.
• Ability to work independently and collaboratively in a fast-paced, remote environment.
• Experience with A/B testing and data-driven creative optimization.

• Familiarity with creative tools such as Figma, Adobe Creative Suite, Unity, HTML5, and JavaScript is a plus.

   

About the Company

The company is a leading mobile gaming company dedicated to creating engaging and immersive experiences for players worldwide. With a portfolio of top-charting games, the company is committed to innovation, creativity, and pushing the boundaries of mobile entertainment. The company fosters a collaborative and dynamic work environment, offering opportunities for growth and professional development.

We are looking for an experienced and detail-oriented Quality Assurance Engineer to join our team. If you have a background in software testing and a passion for delivering high-quality products — we’d love to hear from you!

Key Responsibilities

• Create and execute test plans and test cases.
• Review requirements and designs, providing clear and timely feedback.
• Identify, document, and track bugs with detailed reports.
• Work closely with the development team while maintaining an objective QA perspective.
• Monitor all stages of the development process to ensure quality standards are met.
• Maintain clear documentation of testing results and quality metrics.

Requirements

• Proven experience as a QA Engineer.
• Good understanding of QA methodologies, tools, and best practices.
• Experience writing test plans and test cases.
• Strong skills in documenting and troubleshooting issues.
• Ability to work full-time and collaborate with cross-functional teams.
• Experience using AI tools (such as ChatGPT, Claude, or similar) to optimize QA workflows, improve test coverage, and increase productivity.

If you’re a motivated QA Engineer looking to join a dynamic team and make an impact — apply now! 🚀

Limit Form | Warsaw, Poland (Wola) | Office-based initially, hybrid after onboarding

About the company

Limit Form is an interior design and architecture studio based in Warsaw. We create individual design projects for houses, apartments, and commercial spaces, working with clients who value quality, aesthetics, and a professional approach.

We are looking for an experienced Sales Manager who can identify client needs, communicate the value of our services, negotiate effectively, and turn opportunities into successful deals.

Responsibilities

• Handle inbound leads and qualify potential clients.
• Conduct phone calls to identify client needs and assess their requirements.
• Present the company's interior design and architectural services online and in person.
• Arrange and conduct client meetings.
• Prepare commercial proposals and follow up with potential clients.
• Lead negotiations, handle objections, and close deals.
• Proactively reach out to potential clients and work with cold leads.
• Build and maintain long-term client relationships.
• Manage the sales pipeline and client database in Bitrix24 CRM.

• Monitor individual KPIs and sales performance.

   

Requirements

• 2–3+ years of experience in sales.
• Proven experience selling services or products with a high average transaction value.
• Strong negotiation, presentation, and closing skills.
• Ability to identify client needs, communicate value, and handle objections effectively.
• Willingness to work with both inbound leads and cold outreach.
• Polish proficiency at B2–C1 level (required).
• Confident user of CRM systems, Google Docs, and Excel.
• Strong communication skills, initiative, and a results-oriented mindset.

Nice to have:

• Experience in real estate, construction, interior design, or architecture.
• Experience working with affluent clients or selling premium services.
• English proficiency at B1–B2 level.

What we offer

• Base salary: PLN 4,700 gross + commission based on profit.
• Potential earnings after onboarding: PLN 8,000–12,000 net, depending on sales performance.
• Monday to Friday, 09:00–18:00.
• First 1–2 months: working from our office in Warsaw, Wola.
• Hybrid work opportunities after successful onboarding.
• Transparent KPIs and the opportunity to influence your income through individual results.
• A high-quality service offering in the interior design and architecture sector.
• A professional team and opportunities for career development.
• Modern working tools, including Bitrix24 CRM.

Who we are looking for

We are looking for a proactive sales professional who knows how to build trust, understand client needs, confidently present premium services, and guide negotiations towards a successful deal.

You are comfortable with outbound sales, take ownership of your pipeline, and understand that strong results come from consistent activity and effective communication.

If you are an experienced sales professional looking for an opportunity to grow in the interior design and architecture industry, we would be happy to hear from you.

Apply with your CV and join Limit Form!

Phenomenon Studio is a boutique product design and development agency founded in 2019. We work with teams who’ve outgrown what they’ve built — from venture-backed startups to established market leaders — and own the work end to end: strategy, design, development, and post-launch.

The team of 70+ senior specialists is based in Europe, with entities in the USA, Estonia, and Switzerland, serving SaaS, Fintech, Healthcare, and EdTech. Across 120+ launches, clients have raised $500M+. 

Phenomenon is a Red Dot Award-winning studio, a Claude Select Partner, and a Webflow Certified Partner. The team includes Nielsen Norman Group UX Certified professionals, and the studio is HIPAA-compliant. Phenomenon holds a 5.0 rating on Clutch, and most clients come back for a second project.

We’re looking for a Senior Product Designer who treats a brief as a hypothesis rather than a specification.

Advantages of the role

• You own complex projects end to end. You don’t just do one part of someone else’s plan — you find the problem, decide what to do, and take responsibility for the result
• You’ll talk directly with the client to understand their needs and expectations, then present your solutions and stand behind them
• We submit product work to awards that judge the thinking, not the surface — Red Dot, UX Design Awards
• A design community of 30+ designers who give honest feedback, share second opinions, and help you think through decisions — people who’ve been in your shoes
• You’ll have a personal mentor to support you. Down the line, you’ll get to be that person for someone else

Requirements

• 5+ years of commercial product design experience, a substantial part of it in an agency or outsourcing setup
• Ability to take a project from 0 to 1 as the only designer on it
• Experience across both web and mobile products (iOS, Android)
• Strong visual craft — work that carries a brand and holds up in use, not just structurally sound layouts
• Experience optimising user journeys against metrics: engagement, conversion, retention
• Experience with UX research and behaviour analysis tools (Hotjar, Amplitude, Google Analytics, etc.)
• Proficiency in Figma (tokens, components, variables, auto-layout)
• Proficiency in modern AI tools for building live demo prototypes and products — Claude Code, Cursor, and similar — and using AI in your workflow without losing quality
• Strong spoken English (B2+ level). You’ll run calls, present and defend solutions, and handle client disagreements directly, alongside the PM.
• A case showing measurable impact on product metrics — required, either in your cover letter or already in your portfolio

What the role actually asks of you

• Identifying the real problem, even when it’s not what the client originally asked for — and being able to explain its importance.
• Adapting the process to the project instead of running the framework to the end
• Identifying the outcome your work should produce, and how anyone would know you met it
• Deciding without complete information — judging business, tech, and budget factors yourself, and acting on it
• Explaining the reasoning behind your solutions to the client, not just presenting layouts

This role is probably not a fit if

• Your answer to “why is it built this way?” is “that’s what the client / PM / Lead asked for”
• You need a detailed PRD or spec before you can start working
• You pass decisions upward instead of bringing a recommendation and the reasoning behind it
• Your case studies show only deliverables — flows, wireframes, a design system, not your reasoning, decisions, or the results.

What we offer

• Remote work format and flexible schedule
• Autonomy in work, opportunity to build processes, and grow within the company
• Individual development plan and annual performance review
• Workshops and playgrounds for continuous learning
• Compensation for subject-matter training
• Corporate English classes
• Access to IT Loyalty Club
• Accounting support
• 18 working days of annual leave
• 7 working days of sick leave and 7 working days of unpaid leave
• All national public holidays off

Recruitment process: Recruitment interview — Technical interview — Final interview

Looking for Senior Rust Backend Engineer 

⚾️ Technology: Rust, Async Rust, PostgreSQL, Ethereum/EVM, RPC, Blockchain Event Indexing, Smart Contracts, Transaction Signing, Solidity, Distributed Systems, Docker/IaC

⚾️ English: upper intermediate/fluent

⚾️ Duration:  long-term

⚾️ Assignment: full-time

⚾️ Location: Europe

⚾️ Timezone: Partial overlap with PST
 

Responsibilities

Develop and maintain backend services in Rust for lending and repayment logic.
Integrate with Ethereum-compatible networks: track on-chain events, send transactions, handle confirmations and chain reorganizations.
Build accounting-grade data storage with a full audit trail.
Match blockchain activity against internal and banking records.
Work with transaction signing, key management and access control.
Build APIs for several user types with separate authentication.
Own monitoring and production support for your services.
 

Must have

Hands-on blockchain experience (critical): commercial experience building backend systems that interact with Ethereum or other EVM chains, including RPC, event indexing, transaction lifecycle, signing and smart-contract integration.
Candidates without real production experience here will not be considered.
7+ years in commercial software development, including at least 2–3 years of Rust in production.
Async Rust, concurrency, and a solid understanding of how distributed systems fail.
Strong PostgreSQL: data modelling, migrations, transactional integrity.
Experience with financial systems where precision matters: payments, ledgers, billing, accounting.
Strong testing culture.
Good written English, including the ability to explain technical decisions clearly.

Nice to have

Solidity: reading and reviewing smart contracts.
Account abstraction / smart wallets.
Key management and signing infrastructure.
TypeScript / React basics.
Infrastructure as code, self-hosted environments.
Background in lending, payments or payroll.

Team Lead — VIP Relationship & Retention

Reports to: Head of VIP Department 

Direct reports: VIP Managers, Pre-VIP Managers, VIP Chat Managers 

The Role

We're looking for a hands-on, player-first Team Lead to run our VIP service desk day to day. You'll lead a team of VIP, Pre-VIP, and Chat Managers, personally own our highest-value player relationships, and turn the retention strategy set by our Head of VIP into flawless execution — every shift, every escalation, every offer delivered right, to the right player, at the right time. If you love coaching people, solving problems live, and being the calm voice a VIP trusts when things get tense, this is your seat.

What You'll Own

• Team Leadership: hire, onboard, and performance-manage 6–8 VIP/Pre-VIP/Chat Managers — weekly 1-on-1s, monthly scorecards, real-time coaching on live interactions.
• Service Delivery: run shift rotas for 24/7 VIP coverage, allocate the player portfolio across your team, and lead the daily huddle at the start of every shift.
• Quality Assurance: sample and score 5–10 interactions per manager weekly; run monthly calibration sessions to keep the whole team's standards aligned.
• Crisis & Escalation: personally step in on account-closure threats, high-value disputes, and sensitive complaints — the senior voice VIPs get put through to when it matters.
• Tier-1 Relationships: personally manage our top 10–20 VIP accounts — birthdays, milestones, and the kind of recognition that keeps them loyal.
• Strategy Execution: translate the Head of VIP's campaign calendar into weekly team targets, and make sure every offer goes out accurately and on time.
• Voice of Customer: collect and categorize player feedback, and report themes monthly to the Head of VIP and Product team.

What We're Looking For

• Experience leading a frontline team in VIP account management, high-touch customer service, or player relations — ideally in iGaming/gambling.
• A genuine coach: comfortable giving real-time feedback, running QA calibration, and developing people, not just monitoring them.
• Calm under pressure — you can de-escalate a VIP threatening to close their account without losing your composure or overpromising.
• Operationally sharp: rota planning, SLA management, and payroll/KPI validation are second nature, not an afterthought.
• Working knowledge of responsible-gambling obligations and how they apply to VIP servicing in T1/T2 markets.
• 2+ years in a team-leadership or senior account-management role within iGaming, hospitality VIP services, or a comparable high-touch environment.

Why Join Us

• Real ownership of the player relationships that matter most to the business, with a direct line to strategic leadership.
• Competitive salary and performance-based bonus structure.
• Remote-first, internationally distributed team.
• Clear growth path — this is the operational proving ground for future Head of VIP talent.