Jobs at Djinni

About the Company
OrgMeter is a deal-flow, tracking, and reporting platform that helps take your merchant cash advance business to the next level. We are looking for a specialist who can combine technical support and quality assurance to ensure our product is reliable, user-friendly, and effective for our clients.
 

Key Responsibilities

Technical Support (≈60%)

• Respond to customer inquiries promptly and professionally.
• Investigate and reproduce reported issues, and explain solutions in clear and simple terms.
• Collaborate with developers to resolve complex problems.
• Accurately track and close support tickets on time.
   

Quality Assurance (≈40%)

• Test new features and bug fixes (functional, regression, integration, and exploratory testing).
• Create and maintain test documentation (checklists, test cases, test data).
• Verify fixes and monitor the quality of releases.
• Perform initial defect analysis and assist in root cause investigations.
• Maintain a strong understanding of the system’s business logic.

Requirements

• 2+ years of experience in Technical Support and/or QA.
• Understanding of SDLC/STLC, testing types, and bug reporting.
• Hands-on experience with ticketing/bug-tracking systems (Jira, Trello, Zendesk, or similar).
• API testing experience (Postman, Swagger) is a plus.
• Basic SQL knowledge for data validation.
• Strong analytical and problem-solving skills with great attention to detail.
• Ability to explain technical issues clearly to different audiences (customers, developers, managers).
• English: B2 (Upper-Intermediate) or higher.

What We Value

• Fast learner with a strong desire to understand product logic in depth.
• Responsibility, proactivity, and ownership mindset.
• Ability to multitask and prioritize effectively under pressure.
• Experience working with international clients is a plus.

Conditions

• Work schedule: 15:00 – 00:00 (Kyiv time).
• Remote work in a distributed international team.

• Opportunity to directly influence product quality and processes.

   

Natural Links is a globally recognized SEO agency specializing in secure link-building, strategic SEO campaigns, and enhancing brand visibility. We partner with innovative companies across fintech, SaaS, and other fast-growing digital industries. Our focus is on delivering measurable, long-term value to clients worldwide.

Why This Role Matters
 
As a Support / Account Manager, you are at the center of our client relationships. Your role is critical in ensuring projects are delivered on time, aligned with client goals, and executed to the highest standard. You:

• Build strong, trust-based relationships with clients
• Ensure seamless project execution and client satisfaction
• Directly influence client retention, long-term partnerships, and the growth of Natural Links
• Foster a culture of transparency, accountability, and collaboration across the team

• Act as the primary point of contact for existing clients via video calls, email, live chat, and messenger platforms
• Ensure the timely and successful delivery of solutions aligned with client goals
• Monitor project performance and profitability using key metrics, making strategic adjustments when needed
• Stay updated on industry trends to improve client and project management approaches
• Collaborate with internal teams to resolve technical or operational issues efficiently
• Lead regular internal meetings to communicate project updates and collect feedback
• Manage ongoing communication with clients, including:
  • Sharing promotional offers and service updates
  • Discussing new orders and clarifying specific requirements
     

• Minimum 1 year of experience in a Support Manager role; experience in Project or Account Management is highly preferred
• Excellent English communication skills (written and verbal)
• Strong interpersonal skills with the ability to build trust and rapport with clients and teams
• Exceptional organizational and time management skills with great attention to detail
• Ability to prioritize tasks and manage multiple projects in a fast-paced environment
• Strong analytical thinking and problem-solving skills
• Motivation to learn, adapt, and grow in a dynamic digital environment
   

• Familiarity with SEO practices
• Experience working with clients from fast-evolving or regulated industries, such as fintech, SaaS, iGaming, or crypto
• Proficiency in Google Sheets / Excel
• Hands-on experience with CRM platforms (preferably Pipedrive)
• Highly responsible, proactive, detail-oriented, and accountable
   

• Competitive salary with quarterly growth opportunities based on performance
• Flexible working hours focused on results (no micro-management)
• Clear career progression paths in a fast-growing company
• Full support for professional development, training, and education
• A friendly and collaborative team culture built on mutual support and open communication
• Performance-based monthly bonus tied to overall company revenue, reflecting your impact
   

• Аудит поточної аналітики (funnels, events, payments, attribution)

• Налаштування та стандартизація збору даних (events, naming, структура)

• Валідація даних між різними системами (ads, payments, analytics)

• Побудова та підтримка дашбордів (funnels, cohort, revenue, LTV)

• Розрахунок ключових метрик: CR, CAC, LTV, ROI, churn

• Аналіз вузьких місць у воронках та формування інсайтів

• Робота з web2web моделлю (від кліку до оплати і retention)

• Співпраця з PMM / UA / Product командами

• Досвід роботи Product / Data Analyst - бажано від 2 років

• Обов’язковий досвід з web funnels (особливо web2web або subscription)

• Сильний SQL (joins, aggregation, cohort analysis)

• Досвід роботи з аналітичними інструментами (Amplitude / Power BI або аналоги)

• Досвід побудови дашбордів (Amplitude / Power BI / Metabase)

• Розуміння unit-економіки (LTV, CAC, payback)

Буде плюсом: 

• Досвід роботи з платіжними системами (Stripe / Paddle / etc) 

• Розуміння атрибуції трафіку (Meta, Pinterest, Google Ads, Snapchat)

• Part-time формат із гнучким графіком роботи
• Роботу над корисним освітнім продуктом для дітей по всьому світу
• Команду 150+ спеціалістів, які працюють над продуктами повного циклу
• Можливість побудувати аналітичну функцію “з нуля” з подальшим масштабуванням
• Прямий вплив на ключові метрики бізнесу (LTV, CAC, revenue)
• Відсутність систем трекінгу робочого часу
• Внутрішнє навчання: лекції «Bini Talks», корпоративна бібліотека та обмін знаннями в командах
• Залученість у корпоративне життя компанії (онлайн-івенти, ініціативи, благодійність)

Привіт! Ми шукаємо BAS-розробника у команду Posbox, який допоможе нам розвивати та підтримувати інтеграції і створювати надійні рішення на базі BAS.

Posbox — це POS-система для малого та мікробізнесу, що об’єднує інструменти для продажів, товарного та фінансового обліку, управління персоналом, аналітики та AI-підказок в одному рішенні. Система допомагає автоматизувати ключові бізнес-процеси, давати рекомендації щодо прибутковості, контролю залишків і управлінських рішень.

Наші очікування від кандидата:

• Платформа 1С:Підприємство 8.3 / BAS — від 3 років
• Вільне володіння вбудованою мовою 1С/BAS і мовою запитів
• Розширення конфігурації (Extension)
• EDT (1C:Enterprise Development Tools)
• Git — командна розробка через pull-request-и
• HTTP-сервіси, Web-сервіси, регламентні завдання, плани обміну
• Формати обміну: CommerceML 2/3, EnterpriseData
• REST/JSON — викликати зовнішні API з BAS, парсити відповіді, обробляти помилки і ретраї

• BAS Бухгалтерія (ПРОФ або КОРП)
• BAS Управління торгівлею
• BAS Малий бізнес або BAS Roznitsa

• Досвід підтримки кількох клієнтів одночасно
• Інтеграція з фіскальними сервісами (Checkbox)
• СКД для звітів обміну

• Повністю віддалений формат співпраці
• 24 робочі дні відпустки та оплачувані лікарняні
• Стабільну виплату зарплати двічі на місяць
• Підтримку професійного розвитку: курси, конференції, сертифікації
• Курси англійської мови
• Мінімум бюрократії в ухваленні рішень

Position Summary: 

The Retailer Support Representative is responsible for providing comprehensive technical and operational support to retailer partners across multiple client programs. This role requires flexibility and adaptability as agents support various customer accounts and may be assigned to new client programs as the company grows.

Key Responsibilities: 

Agents in this role handle both incoming and outgoing communications to ensure complete issue resolution.

• First Point of Contact: Act as the primary support contact for retailer inquiries across all active client programs
• Kiosk Troubleshooting (Touchpoint Support): Diagnose and resolve device power issues, network connectivity problems, scanner/printer malfunctions, and payment device errors
• Loyalty Program Support: Address loyalty program issues and provide general app support to retailers
• Marathon POS Configuration Support: Provide basic setup guidance, verify configurations, and coordinate with the support team for complex POS requests
• CRM Ticket Management: Triage and respond to support inquiries, accurately documenting issue details, troubleshooting steps, and resolutions
• Knowledge Base Utilization: Apply macros, KB articles, and established troubleshooting flows to resolve common issues efficiently
• Guided Troubleshooting: Walk retailers through common fixes including kiosk reboots, connectivity checks (Wi-Fi/Ethernet/VPN), and app reinstall or settings verification
• Outgoing Communication: Proactively contact retailers and on-site personnel to gather additional information, verify issue resolution, and coordinate troubleshooting steps, or to reach the other aim defined by the project.
• Multi-Project Coverage: Provide support across all active client programs (currently Touchpoint and Marathon ARCO Rewards) with readiness to support new customers as onboarded
• Escalation Management: Escalate tickets appropriately to Platform Support, Engineering, or Hardware Ops when issues fall outside first-contact resolution scope
• L1 Escalation Handling: Receive and resolve escalated cases from Level 1 members support team, providing guidance and advanced troubleshooting
• Documentation Maintenance: Collaborate with internal teams to keep support documentation current and identify gaps in the knowledge base
• Continuous Learning: Participate in ongoing training to stay informed on product updates, configuration changes, and support processes

Qualifications: 

• 1+ year of experience in customer support, help desk, or technical troubleshooting roles 
• Familiarity with kiosk systems, POS hardware, or retail environments preferred 
• Basic understanding of network troubleshooting (Wi-Fi, Ethernet, VPN, static IP) 
• Ability to manage multiple cases at once while staying organized and responsive 
• Excellent communication skills — able to clearly explain solutions to both technical and non-technical users 
• Experience with Freshdesk, Jira, or similar ticketing tools is a plus 
• Exposure to MDM tools and payment hardware is helpful but not required 

Schedule: 

• Mon-Fri 9am-6pm ET

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

For our client in the energy industry, we are currently looking for an AI Engineer / Data Engineer
EU only !!!

Project & Role Overview
The role focuses on building production-grade AI applications and LLM pipelines, with a strong emphasis on scalability, observability, and modern development practices.

Key Responsibilities

• Develop production-grade Python applications using FastAPI, including async patterns and clean/easy patterns
• Build and manage LLM pipelines using OpenAI SDK, LangChain, or LangGraph
• Apply prompt engineering techniques, including structured outputs and Human-in-the-Loop (HITL) design
• Ensure LLM observability, meaning continuous monitoring, understanding, and analysis of LLM behavior in production (e.g., GPT, Copilot)
• Work with REST APIs and event-driven architectures
• Handle PostgreSQL databases and manage upstream/downstream data contracts
• Use AI coding tools such as GitHub Copilot, Codex, Claude Code, or similar
• Implement CI/CD pipelines, Docker-based environments, and follow testing best practices (testing pyramid)

Must-Have !!!

• Strong Python expertise with production-grade development (FastAPI, async patterns)
• Experience with LLM pipelines (OpenAI SDK, LangChain, LangGraph or similar)
• Solid prompt engineering skills (structured outputs, HITL concepts)
• Understanding of LLM observability (monitoring and analyzing LLMs in production environments)
• Experience with CI/CD pipelines, Docker, and testing strategies (testing pyramid)
• Experience with REST APIs and/or event-driven APIs
• Database experience, especially PostgreSQL
• Familiarity with AI coding tools (GitHub Copilot, Codex, Claude Code, etc.)
• Knowledge of data contracts (upstream/downstream integration)
• English fluency (mandatory)

Nice-to-Have Skills

• Experience with event-driven architecture (Azure Service Bus, Kafka, RabbitMQ or equivalent)
• Knowledge of async workers, fan-out / join patterns
• Experience with Azure-native services (Container Apps, KEDA autoscaling, IAM, secrets management)
• General Azure experience

Start: asap
Duration: 6 months (option of extension)
Location: remote
Language: English

Full-Time · Remote · USD $5,000 – $6,000 / month

🚀 About Gymflow

Gymflow is a founder-led, bootstrapped SaaS platform built for modern gym and fitness studio owners. We help automate everything from bookings and payments to member communication and door access. We're on a mission to make fitness businesses run smoother and grow faster.
 

We're a fully remote company with a small, high-performing team spread across Europe, serving more than 200,000 end users in production across our web portal and member/staff mobile apps.
 

💼 The Role

We're hiring a Senior Frontend Developer to join our small, focused team, you'd be the third web/mobile engineer alongside two existing teammates. You'll contribute hands-on across our entire frontend surface: a React 19 + Vite SaaS portal and two React Native + Expo apps (member and staff), all sharing a TypeScript monorepo with six internal libs.
 

You'll work directly with the founder, the product team, and the backend team. The team is deliberately small, which means your work lands in production within days, not weeks, and there's no extra management layer or architecture committee to navigate. You'll have meaningful ownership of the features and areas you take on.
 

🎯 What You'll Be Responsible For

• Hands-on development of features across the web portal, member app, and staff app
• Iterating on and improving existing features and codebases on web and mobile
• Writing high-quality, well-tested, and maintainable TypeScript
• Collaborating with designers to implement pixel-perfect UIs with Tailwind and our component library
• Integrating with APIs and managing server state using TanStack Query
• Building and refining forms with React Hook Form / Formik and Zod validation
• Working on targeted refactors in high-stakes domains (membership, billing, scheduling) alongside feature work
• Helping grow our test coverage, particularly around membership, payment, and access flows
• Performing thoughtful code reviews and helping raise the quality bar across the team
• Continuously improving app performance, responsiveness, and error handling
   

🧠 You're a Fit If You Have...

• 5+ years of professional React experience
• 2+ years of React Native and mobile app development experience
• Strong TypeScript fluency — comfortable with strict mode, generics, and knowing when type escape hatches are appropriate (and when they aren't)
• Solid working knowledge of TanStack Query, Tailwind, React Hook Form (or Formik) + Zod
• Familiarity with react-router (web) and react-navigation (mobile)
• Experience working in mature codebases — comfortable navigating large components, legacy patterns, and gradual cleanup
• An eye for detail and a desire to build polished, high-quality interfaces
• A collaborative, self-driven mindset and ability to take full ownership of features
• Excellent written communication for a remote, async-first team
   

🌟 Nice-to-Haves

Any of these would be a plus:

• Expo and EAS workflows (OTA updates, EAS Build, Expo Updates)
• Sentry for error monitoring
• Jotai for global state management
• Tanstack/react-table for handling tabular data
• Motion and Reanimated for animations
• Radix UI and Headless UI for accessible primitives
• cva, clsx, and tailwind-merge for class management
• Luxon for date/time handling
• Stripe and Stripe Connect integrations
• CASL or similar permission systems
• FullCalendar or comparable scheduling UIs
• White-label / branded mobile app systems
• Rich text editors (Quill) or email editors
   

💰 Compensation & Location

USD $5,000 – $6,500 per month, calibrated to your experience. For long term team members there is also the possibility of share options.
 

📝 Application Process

1. A 15-minute screening call with our founder or Tech Lead
2. A take-home technical exercise to complete in your own time
3. A final technical interview with the existing team
    

We respond fast. Expect to move from intro call to final decision within two weeks if it's a match.

The project is an AI-powered document automation platform for a US-based investment bank.

Client Location - USA
Project Duration: 4+ months
Involvement: Full-time
Level - Senior+

Requirements:
• 5+ years of professional experience with Python (strong backend fundamentals)
• Solid hands-on experience with Azure (App Service, Blob Storage, Functions, Key Vault, Entra ID)
• Experience integrating LLMs (OpenAI, Azure OpenAI, Claude) with structured outputs
• Experience with document processing (OCR, PDF parsing, Azure Document Intelligence / Textract / similar)
• Strong experience with FastAPI, async programming, Pydantic
• Proven production experience with Excel and PowerPoint automation (openpyxl AND python-pptx) — not prototypes or AI-assisted experiments
• Ability to work independently, take ownership, and operate with a high level of responsibility
• Ability to make technical decisions when needed and work with limited supervision

Responsibilities:
• Design and implement core components of an AI-driven document processing pipeline
• Build internal tools for data review and validation (UI + backend)
• Integrate extracted data into complex Excel models and automate calculations
• Generate structured PowerPoint reports based on templates and business logic
• Deploy and maintain services in Azure (CI/CD, logging, security)
• Collaborate closely with the Lead Architect and contribute to architectural decisions
• Take ownership of delivered features and ensure production quality

Nice-to-Have:
• Experience with Streamlit, Gradio, or similar tools for internal UIs
• Experience with Microsoft Teams apps or integrations
• Familiarity with AI orchestration frameworks (LangGraph, Semantic Kernel, etc.)
• Background in fintech, investment banking, or financial modeling
• Experience with Infrastructure as Code (Bicep, Terraform)
• Experience with Excel COM automation or advanced spreadsheet logic

Working conditions:
Collaboration with US-based client, with partial overlap with US Eastern Time. 3-4 hrs daily

 

AMLBot is looking for a Graphic Designer who will help shape and maintain our visual communication across all user touchpoints. We’re searching for someone with real experience in crypto projects who understands the industry’s visual language, trends, and audience expectations.

This is a long-term role for someone who wants to become a core part of the team and help make our communication more consistent, modern, and recognizable.

What you get

• 100% remote work, flexible schedule
• Fixed salary (payments in USDT)
• 20 paid vacation days + paid sick leave
• Professional growth within the company
• Review of working conditions and position based on performance, productivity and development
• Fast-paced crypto team with real decision-making authority
• Internal webinars and training for personal & professional growth
• Friendly team that is always supportive.

Your responsibilities

• Social media visuals and banners (LinkedIn, Telegram, X, etc.)
• Presentations, pitch decks, and PDF materials
• Webinar and event visuals
• Email marketing graphics
• Website and landing page visuals
• Marketing assets for product launches and campaigns

• Maintaining and evolving brand consistency across all channels

   

What we expect from you

• Proven experience working with crypto/Web3 projects (mandatory)
• Strong portfolio with relevant crypto design examples
• Understanding of modern digital design trends and visual communication
• Ability to work with different content formats and adapt designs for various platforms
• Attention to detail and ability to follow brand guidelines
• Ability to work independently and manage tasks in a remote environment

• English level sufficient for understanding tasks and written communication

   

Nice to have

• Basic video editing skills for simple tasks:
  • trimming videos
  • adding subtitles
  • turning long webinars/lectures into short video series
• Experience with AI-powered creative tools
• Motion design skills

If you’ve considered this position and are sure you want to develop with us, send us your CV.

If you do not hear from us within 5 business days, it likely means that we have decided to move forward with other candidates whose profiles more closely match our current requirements.

About the Role

We are looking for a Project Manager to oversee and coordinate multiple projects, ensuring timely delivery and alignment with business goals. This role requires strong organizational skills, attention to detail, and the ability to manage teams and communicate effectively with both internal stakeholders and customers.
 

Responsibilities

• Conduct and facilitate daily stand-up meetings
• Ensure the team adheres to the full SDLC process
• Monitor and enforce timely updates in JIRA, making sure tasks and timesheets are properly tracked and reported
• Create, assign, and follow up on tasks in JIRA
• Prepare and deliver regular reports to C-level management on project status, release plans, scope, timelines, and risks (including delays if expected)
• Maintain project documentation, gather and clarify requirements
• Drive and facilitate backlog refinement sessions
• Manage and maintain customer-facing boards, ensuring transparency and clarity of progress
• Participate in candidate interviews as part of the recruitment process
   

Requirements

• Proven experience as a Project Manager in software development projects
• Proven experience working with Jira
• Knowledge of project management methodologies and tools (such as Jira, Confluence, etc.)
• Strong communication skills: ability to liaise between technical and non-technical teams, ensuring clear understanding of project goals
• Understanding of the software development life cycle (SDLC) and Agile methodologies
• Intermediate (B1+) English level or higher
• Maintain clear and proactive communication with clients and internal teams on timelines, milestones, and deliverables
• Strong prioritization and planning skills
• Experience participating in or supporting the recruitment process
• Ability to work effectively in a fast-paced environment

Nice to have

• Ability to create diagrams in Draw.io (or similar tools)
• Basic technical knowledge (SDLC, Frontend/Backend concepts, APIs)
• Basic understanding of the EV Charging domain

Onboarding

Full support from Senior Project Manager & Team Lead guaranteed

Paycord is a PayTech company with a high-load platform for payment processing. We combine fintech expertise with merchant insights to create innovative solutions. We’ve successfully developed a strong product that helps businesses succeed in new markets.

Our primary focus is on solution-driven development, and we prioritize the needs of our business clients. We provide access to a wide range of local and international payment methods, supporting businesses in reaching new heights and achieving excellence.

We`re rapidly growing and inviting a Client Operations Manager to our team.

You would be running such tasks as:

• Quickly and efficiently resolve customer queries regarding payment issues via chats;
• Troubleshoot technical issues with payment systems and software to support payment processing; 
• Initiate escalation of issues to the technical team as required;
• Improve existing customer support processes and make suggestions for their optimisation to ensure the efficiency of the department.

Required skills and expertise:

• Strong ownership, attention to detail, and organizational skills;
• Critical thinking and root cause analysis skills;
• Ability to understand customer needs and resolve issues appropriately and professionally;
• Ability to work in high workload conditions;
• Ability to learn quickly and adapt to changing environments.
• English language from Intermediate level.
• Willingness to work night shifts: 4:30 - 15:30; 3/3

Nice to have:

• Experience in resolving issues related to the payments industry;
• Previous experience in customer support/payment specialist or similar position.

We offer:

• 100 % paid sick leaves;
• 20 working days of paid vacation;
• Medical support;
• Benefits Cafeteria (budget for gym/stomatology/psychological service & etc.);
• Corporate gifts & events.

Professional growth & development:

• Competitive salary with annual salary promotions;
• The annual budget for professional courses, conferences, workshops, and books;
• Internal training courses;
• Work with a team of professionals and have the opportunity to share knowledge.

Corporate Culture:

• Dynamic and result-oriented work environment;
• The ability to influence product development at an early stage;
• Openness to new ideas and approaches, healthy team discussions;
• No “red tape” culture.

Candidate journey:

HR Interview — Interview with Team Lead —  Reference check — Job Offer

We're looking for a content person who thinks in systems, not just sentences: someone who treats AI as infrastructure. You'll write, lead, and push the whole content function forward.

About the role

This is a senior individual contributor role with a clear path and immediate responsibility toward the team lead. You'll own content output across the full mix: SEO articles, landing pages, blog posts, social media, interviews, newsletters, PR placements, etc. You'll set priorities, run syncs with content writers, and continuously find new ways AI can sharpen the process. We're a team of generalists, so if you're curious about PR, SMM, or other marketing channels, then that's exactly the energy we want.

What you'll do

• Collaborate with the marketing team to shape and execute a content strategy that supports overall marketing goals
• Write and edit high-quality content across SEO pages, landing pages, blog posts, social media, interviews, press releases, ad copy, taglines, and newsletters
• Build and maintain a content plan
• Be aware of the publishing process in CMS (WordPress/Elementor) - would be a plus
• Lead content writers: run syncs, review work, set priorities, and keep the quality bar high
• Design and iterate AI-powered workflows: prompt engineering, chained prompts, AI-assisted editing, and proofreading. It’s not just "using ChatGPT," but building repeatable systems. Experience with agent-based workflows is a plus; a strong desire to explore and lead in this area works too, we can help with that
• Bring new ideas for AI tool usage and own their implementation into the team's daily process
• Participate actively in cross-functional marketing brainstorms: SEO, PR, SMM, and beyond
• Track content performance in GA4; translate metrics into decisions and content improvements

• Stay on top of industry trends and competitor content; identify gaps and recommend new topics that support both audience needs and the sales process

   

What we're looking for

• 5+ years in content creation (Copywriter, Content Manager, or similar); IT, SaaS, or outsourcing background is a strong plus
• Advanced English (C1): precise writing, sharp editing, clear communication
• Hands-on experience with AI tools beyond casual use: prompt engineering, chaining prompts, working with Claude, ChatGPT, or other tools in a structured, repeatable way
• Ability to write across formats and tones: technical SEO pages, sharp emails, long-form content pieces, etc.
• Solid SEO fundamentals: keyword research, technical assignments, and on-page best practices
• Comfortable in GA4: you understand what the numbers mean and what to do about them
• Genuine curiosity about how marketing works end-to-end: SEO, PR, SMM, etc.
• Organized, proactive, and flexible: you plan ahead but adapt fast, and don't wait to be told when something needs fixing
• An initiator and a collaborator: someone who moves things forward and supports others to do their best work
• Real enthusiasm for AI technology and where it's heading
• Be ready to support the marketing department within other marketing streams, where needed

We are building a next-generation, adaptive route planning engine designed for extreme logistics complexity. Unlike traditional static optimization models, our system evolves by learning from human expertise. We capture the manual adjustments made by dispatchers and transform that “implicit knowledge” into scalable algorithmic assets.

We are looking for a versatile Data Scientist who thrives at the intersection of Optimization (OR) and Machine Learning. You will own the full ML lifecycle—from deep-dive data analysis and sophisticated feature engineering to selecting and implementing the right architectures (from Decision Trees to Transformers/RL) to bridge the gap between automated planning and human intuition.

Details:

Start: ASAP

Experience: 4+ years

Schedule: Full time remote

Mode: Fist 1-2 mont - part time with future allocation to full time mode.

Key Responsibilities

Human-in-the-Loop Learning: Develop models that analyze the delta between algorithmic outputs and manual human corrections to “learn” implicit constraints and preferences.

Complex Constraint Satisfaction: Work on Large-scale Vehicle Routing Problems (VRP) involving multi-layered constraints and complex clustering.

End-to-End ML Ownership: Lead the entire pipeline: sophisticated data normalization, advanced feature engineering, model selection, training, and evaluation.

Strategic Analytics: Implement analytical frameworks (e.g., Balanced Scorecard approaches) to quantify performance and align model behavior with business KPIs.

Algorithmic Research: Experiment with diverse approaches including Gradient Boosted Trees, Attention mechanisms, and potentially Reinforcement Learning to capture the nuances of logistics planning.

Required Qualifications

Experience: 4+ years of experience as a Data Scientist or ML Engineer, with a proven track record of taking models from research to production.

Optimization Expertise: Strong understanding of optimization problems (VRP/TSP), heuristics, and working with complex constraints. Familiarity with tools like Google OR-Tools is a major plus.

Machine Learning Depth: Solid grasp of supervised learning and a willingness to explore Imitation Learning or RL.

Feature Engineering Mastery: You believe that data preparation and creative feature engineering are the keys to a model’s success. Expert-level Python and SQL skills are a must.

Architectural Flexibility: Ability to match the right tool to the problem—whether it’s a simple Decision Tree for early-stage wins or a Transformer-based architecture for complex sequence modeling.

Analytical Mindset: Experience in defining and tracking complex metrics; ability to perform “smart analysis” to find patterns in human behavior.

Bonus Points

Experience in the logistics or supply chain domain.

Background in Geospatial data.

Experience with Cloud Infrastructure (AWS Bedrock, SageMaker, etc.).

About the Role

We are looking for a motivated Project Manager (Middle level) to join our product team at SOC Prime - a cybersecurity SaaS platform used by security teams across 40+ countries.

You will work closely with senior Product Managers and engineering teams to keep delivery running smoothly - tracking task progress, removing blockers, and ensuring clear communication across the team.

This is a great opportunity for someone who wants to grow in project management within a fast-paced, dynamic product environment.

What You Will Do

• Monitor and update Jira tasks - ensure statuses, descriptions, and subtasks are current and accurate
• Track task progress across engineering teams and flag blockers early
• Escalate blockers and dependencies to senior PMs and team leads
• Coordinate across cross-functional teams - engineering, QA, design - to ensure alignment and unblock delivery
• Support grooming sessions - prepare tasks, take notes, follow up on open questions
• Keep backlogs clean and up to date
• Assist with documentation of product flows and requirements
• Communicate progress and status updates internally

What We Are Looking For

• From 2 years of experience in project management
• Experience working in Agile or Kanban environments
• Ability to work independently in a fast-moving, dynamic environment
• Attention to detail and strong organizational skills
• Comfortable working with Jira 
• Proactive mindset - you spot problems before they become blockers\
• Ukrainian language - native, English language - B2 and higher 

Nice to have 

• Experience in SaaS or B2B products
• Familiarity with cybersecurity concepts 
• Basic business analysis skills - the ability to interpret requirements and translate them into clear, actionable task descriptions is a strong advantage