Jobs

About the Role

We're looking for a skilled Middle .NET Developer to strengthen our backend engineering team. You'll build and maintain scalable applications using modern .NET technologies, collaborate with cross-functional teams, and contribute to architectural decisions. This role provides an excellent opportunity to deepen your expertise and progress toward a senior position.
 

Key Responsibilities

• Develop and maintain robust applications using .NET Framework and .NET Core
• Design and implement scalable backend solutions following SOLID principles
• Build and optimize REST APIs and web services
• Collaborate with frontend, DevOps, and product teams on feature delivery
• Conduct code reviews and provide mentorship to junior developers
• Troubleshoot complex issues and implement reliable solutions
• Participate in system architecture discussions and technical planning
• Write clean, well-tested code with comprehensive documentation

Required Skills

• 3-5 years of professional .NET development experience
• Strong proficiency in C# and .NET Core/.NET Framework
• Experience with ASP.NET Core and building REST APIs
• Knowledge of SQL Server and relational databases
• Familiarity with Entity Framework or similar ORM tools
• Solid understanding of LINQ and async/await patterns
• Experience with version control (Git)
• Proficiency with unit and integration testing (xUnit, NUnit, Moq)
• Strong problem-solving and communication skills

Preferred Qualifications

• Experience with microservices architecture and distributed systems
• Knowledge of message brokers (RabbitMQ, Azure Service Bus)
• Familiarity with Docker and containerization
• Experience with CI/CD pipelines and DevOps practices
• Azure cloud platform experience
• NoSQL database knowledge (MongoDB, Redis)
• Experience with dependency injection and IoC containers
• Agile/Scrum methodology background

What We Offer

• Competitive salary based on experience
• Remote or flexible work arrangement
• Professional development opportunities and training budget
• Collaborative and innovative work environment
• Clear path to senior/lead developer roles
• Comprehensive benefits package

Description

We are looking for a Senior DevSecOps who will help make our cloud infrastructure safe, stable, and automated. You will work together with the development, platform, and security teams to add security at every step of product creation.

This is a great chance to grow in security automation, improve processes, and bring modern DevSecOps practices into the company.

Requirements
Must-Have Skills

5+ years of hands-on experience in DevOps / DevSecOps / Cloud Engineering roles;

Deep expertise with AWS services (IAM, VPC, CloudTrail, GuardDuty, KMS, WAF);

Proven experience with Kubernetes security — RBAC, network segmentation, image scanning, Falco or similar runtime security tools;

Strong proficiency in Infrastructure-as-Code tools, particularly Terraform (modules, state management, policy as code);

Experience managing CI/CD pipelines on GitHub Actions with integrated vulnerability scanning and secret protection;

Solid knowledge of Cloudflare security suite (Zero Trust, WAF, DNS, Access, API Gateway rules);

Familiarity with SSO and MFA solutions (DUO SSO, OIDC flows, federation via SAML);

Scripting and automation using Python, Bash, or Go;

Strong understanding of network security, TLS management, logging, and monitoring pipelines;

Excellent collaboration and communication skills, with the ability to work effectively with cross-functional engineering and compliance teams.

Nice-to-Have

Experience with policy-as-code frameworks (OPA, Conftest, Terraform Cloud Policies);

Hands-on knowledge of container security scanners (Trivy, Aqua, Anchore, Grype);

Exposure to SIEM / SOC integrations;

Familiarity with compliance frameworks (ISO 27001, NIST CSF, CIS Benchmarks);

Relevant certifications (AWS Security Specialty, Terraform Associate, CISSP, or DevSecOps certifications).

Responsibilities
Integrate security practices (SAST, DAST, SCA, secret management, compliance checks, etc) directly into CI pipelines on GitHub;

Build and manage infrastructure using Terraform (IaC) with a strong focus on least privilege, encryption, and auditing;

Strengthen security across Kubernetes clusters (RBAC, network policies, Falco runtime threat detection);

Implement security automation and continuous monitoring for vulnerabilities, misconfigurations, and drift in AWS + Kubernetes environments;

Collaborate closely with Development, Platform, SRE, Cloud Delivery Engineers, and Security teams to embed “security-by-design” principles throughout SDLC;

Conduct threat modeling, risk assessments, and incident response for cloud and container workloads;

Drive adoption of DevSecOps best practices, mentor team members, and promote a proactive security culture;

Continuously research and implement new security tools, policies, and automation opportunities to improve visibility and resilience.

Benefits

Why Join Us?

🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

💕 A Collaborative Culture – Join a supportive and understanding team;

💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

📆 Unlimited vacation & sick leave – Because we prioritize your well-being;

📈 Professional Development – Access a dedicated budget for self-development and learning;

🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

🫂 Mental health support – Free consultations with a corporate psychologist;

🇬🇧 Language learning support – We cover the cost of foreign language courses;

🎁 Celebrating Your Milestones – Special gifts for life’s important moments;

⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;

🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;

🖥 Modern Tech Setup – Get the tools you need to perform at your best;

🚚 Relocation support – Assistance provided if you move to one of our hubs.

Hi there!

We are looking for a high-performing Senior Sales Manager  - Client Partner to join the team at Rezono. As a premier performance marketing agency and direct partner of Meta, Snapchat, TikTok, Google, and Newsbreak, we provide top-tier ad account solutions and strategic optimization for publishers and affiliate teams globally.

What You Will Do:

1. Identify and acquire new high-scale clients, including publishing companies and affiliate teams.
2. Present Rezono’s ecosystem and build long-term, win-win partnerships.
3. Represent the company at major international performance marketing conferences.
4. Drive brand awareness and solidify our position as a market leader.
    

Must-have Requirements:

1. Deep expertise in the affiliate marketing industry and a solid network of relevant connections.
2. A strong hunter’s mindset with a proven track record in cold outreach and client acquisition.
3. Experience attending global industry conferences and a recognized personal brand.
4. Ability to build trustful relations with key market players.

The Offer:

1. Competitive Compensation: Fixed rate + attractive commissions paid throughout the entire client lifecycle.
2. 100% Remote: Full flexibility with a remote-first work culture.
3. Global Impact: Opportunity to work with industry-leading platforms (Meta, Google, TikTok) and high-spending international partners.
    

Are you ready to accept the challenge? Let’s explore this opportunity together!

RONIS is a custom software development and design company located in Ukraine.

With 20 years of experience, we provide consultancy services, strategy planning, IT landscape architecture, custom software architecture, and development, as well as integrations with existing systems.

We are now focusing on deep learning, artificial intelligence, and big data, and on their importance in e-Commerce.

Responsibilities:

- Manage software development projects from planning to delivery
- Coordinate communication between clients and development teams
- Monitor project progress, timelines, and deliverables
- Create and maintain project documentation
- Organize and facilitate team meetings
- Ensure transparent communication across all stakeholders
- Support the team in resolving blockers and operational issues
- Track project statuses and report updates to stakeholders
- Ensure product quality and timely delivery

Requirements:

- 2+ years of experience as an IT Project Manager
- Strong understanding of software development processes
- Practical experience with Agile methodologies (Scrum, Kanban)
- Experience managing web and/or mobile development projects
- Ability to coordinate cross-functional teams 
- Experience with project management tools such as Jira, Confluence, ClickUp, Trello, or similar
- Strong communication and stakeholder management skills
- Ability to manage project scope, priorities, timelines, and risks
- Experience conducting Scrum ceremonies (Daily meetings, Sprint Planning, Retrospectives, Grooming)
- Understanding of estimation, workload planning, and resource management
- Experience working with clients and handling client communication
- Ability to identify blockers and proactively resolve issues
- Strong analytical and problem-solving skills
- Upper-Intermediate English or higher (written and spoken)

Nice to Have:

- Technical background or understanding of frontend/backend architecture
- Knowledge of QA processes and testing flows
- Experience working with remote teams

We offer:

- Competitive salary based on your experience and skills
- Remote work
- Paid vacation and sick leave
- Opportunity to work on interesting international projects
- Friendly and supportive team environment
- Professional growth
- Comfortable onboarding process and team assistance
- Modern tools and well-established workflows
- Opportunity to influence processes

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Media Buyer to join our team!

Requirements:

 - User acquisition expert: 1+ years of proven track in building marketing retention campaigns for a consumer product through ad networks;
- Previous experience with ad networks;
- Understanding of attribution models (post view vs click) and conversion deduplication;
- Awareness of GEO-specific advertising regulations for gambling verticals;
- Gambling experience is mandatory;
- Work with creatives, experience with setting up tasks for video creatives;
- Experience in A/B testing and campaign optimization;
- Ability to identify issues within campaigns and develop solutions quickly;
- Understanding user journey, user segmentation, engagement, and customer experience;
- Ability to analyze and understand such metrics as CTR, CR, CPA;
- Previous work with such tools as Jira, Tableau;
- Understanding how to work with pixels, postbacks, user cookies;
- Remote work experience: ideally, in an international team;
- Flexible and open to feedback, with a continuous improvement mindset;
- Comfortable working independently and managing large-scale ad budgets;
- Good English communication skills

Responsibilities:

- Launch retargeting and performance campaigns;
- Manage the structure of retargeting campaigns;
- Close work with existing campaigns;
- Technical setup: pixel integration, postback configuration;
- Inventory management: maintaining whitelists and blacklists of publishers and domains in DSP;
- Creative performance analysis and briefing for the design team based on CTR and conversion data;
- Regular reporting on campaign performance by GEO and placement;
- Close work with existing campaigns.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

Our client is an innovative manufacturer of medical devices in the United States, producing devices and software applications.

In this project, you will have a great opportunity to be involved in the full development life cycle of medical software, which is designed to assist individuals by processing information from medical devices to identify health trends and track daily activities. In addition, there are opportunities to work with medical devices, in the scope of end-to-end testing.

Job Description

• 4+ years of dedicated experience testing complex software systems without user interfaces (i.e. API testing)
• Proven track record of independently developing, executing, maintaining, and enhancing robust automated test scripts and frameworks
• 4+ years of strong, hands-on coding experience with Java
• Experience with Selenium WebDriver, RestAssured
• Solid understanding and independent application of QA practices (black box testing, risk-based testing, system testing, regression testing, exploratory testing)
• Test Coverage & Mocking strategies

Must have:

• Test Automation Experience: API (backend) testing (4+ years)
• Test Automation Frameworks: RestAssured, Selenium
• Programming Languages: Java (4+ years)
• Tools: Postman, event logging (Splunk/Datadog), CI/CD pipeline integration
• Regulatory experience
• Excellent English communication skills

Nice to have:

• Salesforce
• Atlassian tools: Jira, Confluence, Bamboo
• mySQL
• Jama QMS
   

Job Responsibilities

• Perform rigorous testing on complex software systems without user interfaces, focusing heavily on comprehensive API testing.
• Develop, execute, and maintain automated test scripts and contribute to framework design to ensure software quality and reliability.
• Write and maintain clean, reusable, and efficient test code using Java
• Use Selenium WebDriver and other E2E frameworks for advanced and comprehensive web application testing.
• Apply solid QA practices to systematically and independently identify, track, and resolve complex software issues.

We are seeking a highly skilled Senior iOS Developer proficient in Swift to join our dynamic team. As a Senior iOS Developer, you will be responsible for designing and implementing advanced applications for our utility suite on iOS devices. Your expertise will play a crucial role in enhancing our product functionality, performance, and overall user experience.

This is a project-based engagement (up to 3 months) with flexible working hours

Responsibilities:

• Design and build advanced applications for the iOS platform using Swift from a scratch.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Unit-test code for robustness, including edge cases, usability, and reliability.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ensure the performance, quality, and responsiveness of application.

Requirements:

• Proven experience as an iOS Developer, with at least 5 years of experience in Swift and launching iOS applications from scratch, including architecture design, implementation, testing, and App Store deployment.
• Solid understanding of the full mobile development life cycle.
• Experience with Core Data for local data storage and offline support.
• Experience with Vision framework for image analysis and processing.
• Experience with third-party libraries and APIs.
• Strong knowledge of iOS UI design principles, patterns, and best practices.
• Experience working with remote data via REST and JSON.
• Familiarity with PhotoKit and Image I/O is a plus.

Preferred Qualifications:

• Experience with Agile development methodologies.
• Familiarity with cloud message APIs and push notifications.
• Published applications on the App Store.
• Contributions to open-source projects.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Media Buyer to join our team!

Requirements:

- Experience with TikTok Ads (retargeting) for at least 1 year
- Understanding of pixel-based audiences and funnel structure (registration → deposit → LTV)
- Experience working with gray verticals (gambling / betting / similar niches)
- Ability to analyze key metrics (CPA, ROI, CR, CTR) and make data-driven decisions
- Experience in preparing creative briefs and evaluating their performance
- Self-driven with strong ownership of results
- Experience working across multiple GEOs

Responsibilities:

- Launching and optimizing advertising campaigns in TikTok Ads (retargeting)
- Working with audience segments (Non-FTD, Non-Active, Active Base, etc.)
- Scaling profitable setups and pausing underperforming ones
- Analyzing metrics and making data-driven decisions
- Creating briefs for creatives and testing hypotheses
- Monitoring audience fatigue and refreshing creatives
- Collaborating with cross-functional teams (design, analytics, account management)
- Managing assigned GEOs

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

We’re looking for 2 Senior UX/UI Designers (Mobile Casual Games)
Ever wondered what it’s like to shape the experience of mobile puzzle games played by millions of users worldwide? Here’s your chance.
We’re currently looking for Senior UX/UI Designers to join a strong, creative team of ~20 developers, artists, and designers working on live casual puzzle games.
📍 Location: Remote (Europe + Turkey)

🎮 What you’ll actually do
You’ll be deeply involved in shaping how players feel inside the game — from the first tap to long-term engagement.
You’ll:
• Lead UX/UI design for new features (from idea → wireframes → final in-game UI)
• Design smooth, intuitive player flows (menus, HUDs, popups, systems)
• Create high-quality, visually strong UI aligned with game style
• Collaborate with product, design, art, and dev teams daily
• Own features end-to-end and see them shipped live
• Improve player experience using data + real player behavior
• Balance usability, engagement, and monetization in smart ways
• Contribute to and evolve a scalable UI design system
• Bring fresh ideas — not just execute, but improve the product

🧠 What we’re looking for
• 4+ years in UX/UI design in the gaming industry
• Strong portfolio with shipped mobile game UI/UX
• Experience with live games and ongoing feature updates
• Deep understanding of free-to-play / casual game UX patterns
• Strong Figma + Adobe Creative Suite skills
• Experience working with developers (Unity is a plus)
• Strong sense of layout, typography, composition, visual hierarchy
• Ability to translate game/product goals into player experience
• Confident English communication

🤝 Soft skills that matter
• Ownership mindset — you lead features, not just design them
• Strong product thinking + player empathy
• Comfortable in fast-paced, iterative environments
• Open to feedback and collaboration across disciplines
• Passion for games and interactive experiences

✨ Why this role is interesting
• Real ownership over features used by millions
• Creative freedom (not just task execution)
• Strong, experienced team with solid production pipelines
• Impact-driven culture focused on quality, not just speed

We’re working on a product that powers real conversations — an intelligent call center platform built to handle serious communication volumes. Think smart call routing, live dashboards, VoIP, and deep CRM integrations. The system is already running, already growing, and needs an engineer who wants to help shape where it goes next.

📍 Lviv / Remote · Full-time · 2+ years · English Upper-Intermediate

Stack

.NET 6+ / C# · React.js · TypeScript · MS SQL Twilio · WebRTC · SignalR · Azure (optional)

What You’ll Do

→ Build and maintain features across the full stack

→ Integrate telephony and CRM systems via APIs

→ Work on performance and scalability

→ Take part in code reviews, estimations, and tech discussions

What We’re Looking For

→ 2+ years with .NET (C#) and React.js in commercial projects

→ Good understanding of web architecture and client-server communication

→ Experience with REST APIs, relational databases, Git

→ English B2

What’s in It for You

✦ Stable long-term project

✦ Mentorship and regular growth conversations

✦ Remote or hybrid

✦ 18 vacation + 5 sick + 10 extra days off per year

✦ Accounting support, office lunches, team events

✦ Work Anniversaries -Special gifts to celebrate milestones.

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.
 

Company Overview
Our client is a leading, fully regulated US-based digital asset trading platform. They provide secure, low-latency access to cryptocurrency markets, acting as a bridge between traditional finance and the Web3 ecosystem.

About This Role

The Senior Software Engineer, iOS is part of the Engineering team and reports to our Manager, Engineering. As Senior Software Engineer, iOS, you will be responsible for designing and building high-quality, scalable iOS applications that deliver secure and seamless user experiences. You will partner with Product, Design, Backend, and QA teams to develop features that meet performance, reliability, and usability standards while contributing to mobile engineering best practices.

Key Responsibilities

• Maintain, enhance, and support our production native iOS application written in Swift.
• Collaborate on the design and development of a new Flutter/Dart codebase, ensuring performance and scalability.
• Own end-to-end delivery of mobile features, including development, testing, release, and ongoing support
• Build clean, modular, and reusable code to support scalable mobile architecture
• Collaborate with Product, Design, and Backend teams to define requirements and deliver high-quality features
• Optimize app performance, responsiveness, and reliability across a range of iOS devices
• Integrate RESTful APIs and ensure efficient data handling and state management
• Participate in code reviews and contribute to maintaining high standards of code quality and maintainability
• Identify and resolve performance bottlenecks, bugs, and technical issues
• Partner with QA and DevOps to support CI/CD pipelines, automated testing, and release processes
• Mentor junior engineers and contribute to a culture of continuous improvement

Required Qualifications

• Bachelor's degree in Computer Science or a related field; 5–8+ years of professional mobile development experience, with 4+ years of native iOS in Swift and 1–2+ years of hands-on Flutter/Dart (or strong cross-platform learning track record), including production apps shipped through multiple iOS release cycles.
• Strong proficiency in Swift, UIKit, and/or SwiftUI, with solid command of iOS architecture patterns (MVC, MVVM, VIPER, Clean Architecture) and modern concurrency (Combine, async/await).
• Working knowledge of Dart and the Flutter framework, including at least one state management solution (Provider, Riverpod, Bloc, or GetX) and native ↔ Flutter integration via platform channels / pigeon.
• Strong architectural judgment in platform migrations or codebase rewrites — proven ability to keep a production app stable while progressively migrating features to a new stack (hybrid native + Flutter screens, feature flagging, gradual rollouts).
• Hands-on experience integrating with RESTful APIs, handling asynchronous data flows, and managing app state efficiently across both native and cross-platform layers.
• Proficiency with mobile performance optimization and debugging tools — Xcode Instruments, Flutter DevTools, and Firebase (Crashlytics, Performance Monitoring, Analytics).
• Strong testing fundamentals across iOS and Flutter — XCTest/XCUITest, flutter_test/integration_test, mocking, and CI-integrated automated test suites; familiarity with mobile security best practices (Keychain / Secure Storage, biometric auth, certificate pinning, secure authentication flows).
• Hands-on experience with Git, mobile CI/CD pipelines (Fastlane, Bitrise, GitHub Actions, or Codemagic), and App Store deployment processes (provisioning, TestFlight, App Store Connect, phased rollouts).
• Experience working in FinTech, banking, trading, or other highly regulated environments, with a strong collaboration and mentorship mindset across cross-functional teams (Product, Design, Backend, QA, Android); 
• English at B2 / Upper-Intermediate or higher, sufficient for a final technical interview directly with the US client team.

Bonus: exposure to Android (Kotlin) and full cross-platform transitions; mobile analytics / push notifications (APNs, FCM); and crypto / Web3 mobile integrations — wallet flows, WalletConnect, MetaMask SDK, transaction signing, on-chain data display.

We help iGaming platforms boost engagement, revenue, and ROMI by up to 25% through deep player behavior analysis, detection of positive and suspicious activities, and personalized recommendations for each user.

About the Role

We are looking for a proactive and results-driven Lead Generation Manager who will take full ownership of our outbound pipeline and help scale it across multiple channels.

This is not a purely executional role - we expect you to bring ideas, test new hypotheses, and directly influence how our lead generation engine is built and evolves.

You will work closely with the marketing team and founders, contributing directly to pipeline growth and revenue through a structured and data-driven approach.

Responsibilities

Build and execute outbound lead generation strategy across key target segments
Identify, research, and prioritize target accounts (iGaming operators, platform providers)
Launch and manage outreach campaigns via LinkedIn, email, and other channels
Craft highly personalized messaging aligned with our company philosophy
Qualify leads and convert them into booked meetings and sales opportunities
Collaborate with marketing on campaigns, positioning, and content initiatives
Support conference activities: pre-event outreach, meeting booking, and follow-ups
Analyze performance metrics (reply rates, conversion, pipeline quality) and continuously optimize outreach
Test new channels, hypotheses, ICP segments, and messaging approaches
 

Requirements

2+ years of experience in Lead Generation / SDR / BDR roles
Strong hands-on experience with outbound channels (LinkedIn, cold email)
Proven track record of building and scaling outbound pipelines
Experience with conference-driven lead generation (outreach, qualification, booking)
Ability to research ICPs and build high-quality, targeted lead lists
Clear understanding of quality vs. volume in outreach strategies
Strong written communication skills in English (B2+)
Experience with tools such as Apollo, HubSpot, LinkedIn Sales Navigator, Heyreach
Analytical mindset with the ability to optimize performance based on data
 

Nice to Have

Experience in iGaming / betting industry
Familiarity with ABM strategies or multi-touch campaigns
 

Interview Process

Recruiting Interview (45 min)
Test Task
Technical Interview (60 min)
Final Interview with CMO & CEO (30 min)
 

What We Offer

Direct impact on pipeline and revenue
Freedom to experiment and implement your ideas
No corporate bureaucracy
Remote / flexible work format
Competitive salary
$600 annual learning and development budget
Professional English courses
Medical insurance
 

What’s Next

If this sounds like your kind of challenge - we’d love to hear from you.

Send us your CV along with anything that helps us better understand how you think and work.
We review applications within five working days and will get back to you if there’s a match.

About the Company

We are building AI systems that combine multilayered, scalable knowledge graphs with advanced reasoning agents to analyze and understand highly complex knowledge domains with scholarly precision.

The Role

We are seeking a Senior Backend Engineer with 7+ years of experience to design and scale the backend infrastructure powering our AI platform.

Key Responsibilities

• Architect and implement scalable backend services and multi-tenant SaaS systems
• Design and operate high-throughput data pipelines (batch and streaming)
• Build APIs and services integrating LLM inference, retrieval systems, and knowledge graphs
• Productionize research-grade AI systems into reliable distributed systems

Required Qualifications

• 7+ years of backend engineering experience
• Strong experience with data pipelines and SaaS architectures
• Strong proficiency in Python
• Deep understanding of distributed systems and cloud-native environments
• Experience in architecture, development and deployment of Kubernetes based systems
• Fluent English

Preferred Qualifications

• Go and/or Scala experience
• Hands-on experience with LLM systems (RAG, model serving, evaluation)
• Experience with knowledge graphs, vector databases, or hybrid retrieval architectures
• MS in Computer Science

What We Offer

Technical Innovation: Lead novel neuro-symbolic architectures with cutting-edge research access

Work Environment: Flexible arrangements, international travel opportunities

Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

What project we have for you

Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.

What you will do

Responsibilities:

• Respond to support incidents and service requests via defined communication channels in line with SLAs
• Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis
• Perform advanced technical troubleshooting, including root cause analysis and validation of resolution approaches
• Manage user access requests, including provisioning, deprovisioning, permission changes, and service account/API token setup across multiple SaaS platforms
• Support identity and authentication processes, including troubleshooting SSO, MFA, and OAuth/SAML integration issues
• Administer collaboration tools (e.g., Slack, Zoom, email platforms), including configuration, user management, and issue resolution
• Execute employee lifecycle processes, including onboarding and offboarding (account setup, access revocation, hardware coordination)
• Provide endpoint and hardware support, including macOS troubleshooting, device provisioning, and repair coordination
• Diagnose and resolve incidents, escalating complex issues with proper documentation when needed
• Maintain and update documentation, including runbooks, knowledge base articles, and operational procedures
• Identify opportunities for automation and implement improvements to optimize support processes
• Act as Incident Manager during Major Incidents when required
• Monitor incident trends, gather and report support metrics, and track resolution progress
• Collaborate with external vendors where required to support issue resolution
• Continuously identify and propose improvements to support processes and operational efficiency
• Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions

What you need for this

• 3+years in a technical support or IT support role
• Excellent communication skills in English (C1 or higher – written and spoken).
• Basic knowledge of server hardware, software, and operating systems. 
• Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM).
• Proven experience in troubleshooting and problem resolution. Ability to analyse complex technical issues 
• Experience with help desk software like Atlassian (Jira, Confluence), Zendesk, Freshdesk, ServiceNow etc. 
• Hands-on experience with Okta or similar IdP (SSO configuration, user lifecycle management, MFA troubleshooting)
• Proficiency in managing Slack, Zoom, and Google Workspace at an admin level
• Experience with macOS and MDM solutions (e.g., JAMF), device provisioning & lifecycle
• Familiarity with ticketing systems (Jira Service Management preferred)
• Familiarity with GitHub/GitLab, Jira/Confluence (access and configuration)
• Basic knowledge of Networking (DNS, connectivity)
• Hands-on administration of SaaS platforms (Google Workspace, Slack, Zoom, Notion, etc.)
• Exposure to enterprise SaaS tools (Databricks, Artifactory, Contentful, etc.)
• Strong troubleshooting skills across SaaS, access, and endpoint environments
• Ability to work independently and manage multiple tasks. 
• Ability to automate operational tasks and troubleshooting steps
• Good analytical and problem-solving skills.
• Good time management and prioritisation skills. 
• Strong communication and customer service skills.
• Eagerness to help and provide service to users. 
• Stress-resilient, capable of handling customer queries calmly. 
• An enthusiastic attitude towards learning new technologies and methodologies 
• Able to adapt to dynamic environments, keep up with the Client’s requirements 

Good to Have: 

• Automation/scripting, security & compliance exposure
• Experience with access governance tools (Opal, Lumos, or similar)
• Familiarity with developer tooling admin (GitHub/GitLab org management, Artifactory, CI/CD basics)
• Knowledge of SCIM provisioning, SAML/OAuth debugging
• Experience in a SaaS-heavy tech company environment (30+ tools in stack)
• AWS IAM familiarity (console access, role-based permissions)
• Practical experience with ITIL processes, ability to explain lifecycle of each issue type
• Knowledge of dynamic alerting and anomaly detection in monitoring tools.
• Experience in 24/7 support environments / shift work

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
 

We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

RESPONSIBILITIES

• VIP segment management: low / mid / high rollers
• Building and developing the VIP program - tiers, bonuses, privileges
• Managing and developing a team of VIP managers
• Personalized approach to high-value players: offers, communications, terms
• Tracking key metrics: GGR, ARPU, LTV, retention, churn
• Developing and implementing retention and reactivation strategies for VIP players
• Driving upgrades between VIP tiers (player upgrading)
• Cross-functional collaboration: CRM, product, analytics, payments
• Quality control of communications with VIP players
• Analyzing VIP program performance and implementing improvements

REQUIREMENTS
Experience & Expertise

• 3+ years of experience in iGaming / betting / casino
• Hands-on experience working with VIP / high-value segments
• Team management experience (VIP managers / account managers)
• Proven track record of building or scaling VIP programs
• Understanding of bonus economics and its impact on revenue
• Experience with CRM tools and player segmentation

Skills & Knowledge

• Strong understanding of metrics: GGR, ARPU, LTV, retention, churn
• Analytical mindset - ability to work with data and make data-driven decisions
• English - B2 or higher (required)
• Proficiency in: Slack, Jira, Confluence, basic CRM systems
• Strong communication skills — both written and verbal