Jobs at Djinni

About Digis
Digis is a European IT company with 200+ specialists delivering custom software development and staff augmentation services to clients in the US, UK, and EU.
We build long-term partnerships and focus on transparency, trust, and measurable business results.

About the Role
This role is part of Digis’ internal sales & lead generation department.
The team works with LinkedIn and email outreach to generate qualified leads for IT outsourcing and staff augmentation services.
The processes are mature, well-documented, and currently scaling. You will work closely with the Head of Sales and Lead Generation team, directly influencing the company’s sales pipeline.

Key Tools & Technologies

• LinkedIn Outreach
• Email Outreach (Gmail-based tools)
• Google Sheets / Google Docs
• AI tools for writing support: ChatGPT, Grammarly
• Lead verification & data tools: Apollo, Zerobounce, etc.
  
  Requirements
• 1+ year of experience in Lead Generation / Outreach (outsourcing/outstaffing companies)
• Hands-on experience with LinkedIn and email outreach
• Ability to write manual, personalized outreach messages
• Familiarity with ChatGPT / Grammarly as writing assistants
• Upper-Intermediate+ English
  
  
  Responsibilities
• Build ICP-based company lists
• Find and verify contact data (emails, LinkedIn profiles) of decision-makers
• Write personalized outreach messages (email + LinkedIn)
• Log and maintain data in tracking sheets / CRM
• Continuously improve outreach quality and conversion rates
• Collaborate closely with the Head of Sales and Lead Gen team

We are looking for a motivated individual to join our small team and work on various projects focusing on: e-commerce development and Spring Boot programming.

You will be working closely with the Team Lead, who will also serve as your mentor. He will always be available to assist you and answer your questions, but will also require high-quality and timely execution of tasks.

📝 Key Requirements & Details

• Position: Junior Java Developer (Remote)
• Technologies: Java, Spring Boot, SQL, JPA, MongoDB
• English Level: Intermediate (B1/B2)
• Mandatory Languages: Ukrainian or Russian is required.
• Work Schedule: 10:00 AM – 7:00 PM Kyiv time (EET)
• Location: Remote
• Experience: We are considering candidates with work experience (not necessarily commercial).
• Test Assignment: A mandatory test assignment will be provided after the initial introduction (you will have two days for completion).
• Salary: $500/month, paid twice a month via a convenient method for you (crypto, bank card, or other options).
   

We are interested in long-term cooperation.

FINANCIAL OWNER & CONTROLLING

You will responsible for building and owning Clearly’s financial function end-to-end. You will act as a financial partner, ensuring that the company has the structure, visibility, and discipline required to scale sustainably.

This role combines hands-on execution (QuickBooks, reporting) with strategic ownership (forecasting, budgeting, investor reporting, financial setup).

KEY RESPONSIBILITIES
 

Financial Strategy & Planning

• Own and continuously refine the company’s financial planning and forecasting
• Build and maintain revenue forecasts (across geographies, B2C and B2B streams)
• Improve and manage budgeting processes
• Ensure alignment between financial plans and company OKRs
• Provide clear visibility on runway, cash flow, and growth scenarios

Financial Operations & Accounting

• Own and manage QuickBooks for accurate and timely accounting
• Ensure proper bookkeeping, reconciliations, and financial accuracy
• Oversee monthly, quarterly, and annual financial closing processes
• Build scalable financial processes and internal controls

Revenue, Payments & VAT

• Own&Optimize financial flows related to Stripe and other payment providers
• Ensure proper tracking and reconciliation of revenue streams
• Manage VAT compliance across multiple markets (EU focus)
• Work with external partners on tax optimization and compliance

Investor Reporting & Financial Visibility

• Prepare and maintain investor-ready financial reports
• Build clear reporting on: revenue performance, margins and unit economics, cash flow and runway
• Support fundraising processes with financial data and materials

B2B Finance & Contracts

• Support development and scaling of B2B revenue streams
• Ensure proper financial setup for: contracts, invoicing, revenue recognition
• Partner with sales and operations on pricing and deal structure

Financial Setup, Legal & Banking

• Own and optimize banking infrastructure
• Support legal and financial setup across entities and markets
• Ensure compliance with local regulations and reporting requirements

REQUIREMENTS

• 4+ years in Finance, Accounting, or FP&A roles (startup or scale-up preferred)
• Strong experience with QuickBooks (or similar accounting tools)
• Experience with budgeting, forecasting, and financial planning
• Experience managing VAT and multi-country financial operations (EU)
• Experience working with Stripe or similar payment systems
• Experience preparing investor reports and financial dashboards
• Exposure to B2B and/or marketplace businesses is a strong plus

Analytics & Thinking

• Strong understanding of:
  • P&L, cash flow, and balance sheets
  • revenue recognition
  • unit economics
• Ability to build financial models and forecasts
• Strong attention to detail with structured thinking
• Ability to turn numbers into actionable insights

Mindset & Execution

• High ownership and accountability (“finance owner” mindset)
• Hands-on approach (ready to both build and execute)
• Comfortable working in building from scratch
• Strong communication skills (able to explain finance to non-finance stakeholders)
• Focus on impact, not just reporting

Language

• English: C1+
• Spanish is a strong plus

WHAT WE OFFER

• Direct work with COO and fast decision-making cycles
• High-impact role with real ownership
• Remote-first setup with flexibility
• Professional development: Budget for courses, conferences, and learning tools
• Wellbeing: 50% discount on psychotherapy sessions through the Clearly/Rozmova platform
• Team: Budget for team buildings and collaboration tools
• Growth opportunities: We are very flexible on the roles, titles, responsibilities, and can adjust them quarterly/monthly, based on business needs and your preferences.

The company helps hotel chains like Hilton and Marriott transform front-desk staff into revenue generators through upselling training and analytics. Their IN-Gauge SaaS platform empowers frontline teams across 2,000+ properties in over 100 countries.

- Implement scaling of the case detection process (scanner)
- Split API into multiple API services
- Emulate pubsub/cloud run locally
- Implement scaling of the case detection process (scanner)
- Split API into multiple API services
- Emulate pubsub/cloud run locally
- Extract & process data using PySpark + S3 (Kafka/Kinesis — bonus)
- Write & optimize SQL on PostgreSQL/Redshift; use DynamoDB as data source/sink
- Run and debug ETL jobs on Glue or EMR; monitor via console/Spark UI

Must-have skills:
- Data engineering - 5 years, 
- AWS - 3 years (1 year latest project), 
- Spark/PySpark - 2 years (1 year latest project)
- English B2+

YozmaTech isn’t just another tech company - we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster. We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact. Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family - you’ll feel right at home with us.

Our client transform back-of-house tech for the hospitality industry, replacing outdated processes with AI-driven solutions. This helps top hotel brands focus on delivering exceptional guest experiences while ensuring efficient operations.

Key Requirements:

🔹 6+ years of full stack engineering experience;
🔹 Advanced proficiency in Node.js (5+ years) and at least 1 year of commercial experience with .NET (C#);;
🔹 Advanced proficiency in React and TypeScript;
🔹Experience working with high-scale and distributed systems;
🔹 Proficiency in leveraging AI tools to enhance engineering productivity, with specific hands-on experience using Claude Code;
🔹 Hands-on experience with SQL Server, PostgreSQL, MongoDB, or Redis;
🔹 Familiarity with frameworks like Express, NestJS, or ASP.NET Core;
🔹 Solid understanding of system architecture, automated testing, and security best practices;
🔹 Experience with Docker, CI/CD pipelines, and cloud platforms (AWS, GCP, or Azure);
🔹 Excellent communication and problem-solving skills; comfortable working in cross-functional teams;
🔹 Willingness to work in a role split approximately 60% backend and 40% frontend, with around 70% focused on new feature development and 30% on maintenance/bug fixes, including participation in on-call duties after the onboarding period.
🔹 English - Upper-Intermediate or higher.


Will be plus:

🔹 Experience with microservices architecture, GraphQL, or serverless functions;
🔹 Exposure to mobile development (especially React Native) or AI -based features;
🔹 Familiarity with DevOps practices and infrastructure-as-code (e.g., Terraform, Pulumi);
🔹 Domain experience in hospitality, logistics, or supply chain tech;

What you will do:

🔹 Design, develop, and ship end-to-end features using React, Node.js, TypeScript, and .NET (C#);
🔹 Build and optimize scalable APIs and backend services using SQL and NoSQL databases;
🔹 Own technical decisions around performance, security, maintainability, and code quality;
🔹 Collaborate closely with product managers, designers, and other engineers to deliver impactful features;
🔹 Participate in and lead code reviews, design discussions, and DevOps improvements;
🔹 Mentor junior developers and help evolve our engineering best practices;


Interview stages:
🔹 HR interview;
🔹 Interview with VP R&D;
🔹 Semi Live-coding interview;
🔹 Tech interview - code review;
🔹 References;
🔹 Offer.

We are looking for IT support to join our global IT team.

What You will do:

• Responsibility for IT equipment including purchasing
• Install and upgrade computer components and software
• Applying and updating required packages and server services, PC, laptop
• Provide support for Google workspace (G-suite)
• Manage users and access rights to company applications
• Handle on-boarding/off-boarding process for employees 
• Offer technical support to company staff, both on-site and for remote users and offices.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Manage virtual servers, OS: Windows, Linux
• Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

   

The experience You will need to successfully complete tasks:

• 2 years of experience in an IT support / Sysadmin
• Knowledge of systems and networking software, hardware, and networking protocols
• Experience with G Suite ( Gmail, Calendar, Docs, etc.)
• Familiarity with Cloud platforms is a plus
• Experience with Integromat, Zapier, Monday is a plus
• Excellent time management skills with a proven ability to meet deadlines.
• Service oriented and positive person
• Strong analytical and problem-solving skills.
• Self learning abilities

• Upper-intermediate in English

   

What We Offer:

• 21 days of paid Leave per year.
• 7 days of sick Leave annually.
• English-speaking Clubs.
• Corporate Events and team buildings.
• Long term cooperation.
• Performance review once a year
• Health insurance.
• All necessary technical equipment provided.

• 4 days work on-site in comfortable office and 1 day fully remote.

   

Steps of the hiring process:

• Recruitment interview.
• Test task.
• Technical interview.

• Final interview with CTO.

   

Languages:

English

B2 – Upper-intermediate

Про компанію Bulls-mediaBULLS MEDIA is a global leader in digital marketing. Our goal is to simplify decision-making and connect customers with valuable brands.
Our technology helps millions of consumers around the world make smarter, more confident buying decisions

GlobalLogic is a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company.

We are looking for a Middle Automation Mobile QA Engineer who is passionate about quality and automation and wants to make a real impact on product reliability and user experience.

As a Middle AQA, you will play a key role in ensuring high product quality throughout the development lifecycle, working closely with engineers and stakeholders.

• Requirements
  3+ years of experience in test engineering with a strong focus on automated testing.
• Hands-on experience testing mobile applications on both Android and iOS platforms.
• Practical experience with Appium or similar tools for mobile and browser-based test automation.
• Strong proficiency in JavaScript as the primary programming language.
• Experience working with Node.js for building and maintaining automation solutions.
• Proven experience in developing, maintaining, and scaling an automation framework for mobile or web applications.
• Experience with API testing, including tools such as Postman or other API automation frameworks.
• Hands-on experience with GIT and IDEs such as VS Code for automation development.

Job responsibilities

• Analyzing information needs and creating test data
• Write automated test scripts, both mobile and web-based
• Conferring with users and engineers
• Studying systems flow, data usage, and work processes
• Investigating and understanding problem areas
• Standing up and maintaining the test automation suite
• Review test cases and ensure that they align with requirements and have appropriate coverage.
• Design test cases and perform various types of testing such as functional, integration, and end-to-end, on various platforms such as mobile devices and web browsers.
• Support project teams in defining suitable quality objectives and acceptance criteria.
• Participate in code reviews and provide feedback and suggestions to increase quality.
• Fulfill all the duties of more junior test engineer team members when necessary.

Rozmova/Clearly is a mental health marketplace with a strong B2C core.

We have built a solid business across Ukraine, Poland, and Spain, with Spain currently being our priority and fastest-growing market.

At the same time, we are not just scaling what already works. We are always rethinking how this category should evolve — combining marketplace dynamics, product innovation, and AI to build a scalable and sustainable mental health ecosystem.

Our focus now:

• strengthening unit economics in core markets
• scaling Spain and selected new markets
• testing new growth approaches and revenue models
• building competitive advantage through product and technology

This is a business-critical role responsible for unlocking Clearly's next stage of growth — primarily through product, technology, and new business models, and then through marketing and other channels.

This is a new role for Clearly. We are looking for someone who specializes in exactly this field with deep growth experience and a genuine growth mindset.

KEY RESPONSIBILITIES

Growth Strategy & New Growth Directions

• Own and continuously refine Clearly's growth strategy, with a focus on new client and new product acquisition
• Identify and validate new revenue streams, business models, and growth directions
• Define how the business scales, primarily through product innovation, technology, and marketplace mechanics, and then through marketing and other levers
• Own unit economics (CAC, LTV, payback) for new launches, new growth instruments, and experiments
• Maintain a clear view of forecasting and ROI across growth initiatives Product, Tech & AI as Primary Growth Levers
• Work closely with Product and Tech to identify and unlock growth opportunities within the product
• Translate product and technology capabilities into concrete growth hypotheses and experiments
• Drive initiatives around personalization, matching quality, retention loops, and engagement
• Identify where AI can unlock meaningful improvements in acquisition, retention, or monetization
• Ensure new features and innovations have clear business impact
• Leverage product and tech advantages to support expansion into new markets (in close collaboration with the Expansion team) Business Model Innovation
• Explore and test new business models that can drive growth beyond the current marketplace structure
• Evaluate pricing, packaging, and monetization strategies as growth levers
• Design experiments to validate new models before scaling them
• Own P&L tracking for new business models and growth experiments Experimentation & Growth Loops
• Build a culture of structured experimentation across product, channels, and business models
• Design and run A/B tests across acquisition, product, pricing, and retention
• Identify and scale growth loops (referrals, reactivation, supply-side improvements)
• Develop a deep understanding of funnel performance, attribution, and cohort behavior Cross-Functional Alignment
• Align Product, Tech, Marketing, and Supply teams around shared growth priorities during growth stages
• Build strong feedback loops between customer insights, product decisions, and growth strategy
• Ensure consistent execution across teams
• Turn strategy into fast, structured execution, without duplicating responsibilities of existing team leads Team & Leadership
• Build and lead a high-performing growth team (analysts, marketers, growth engineers, ops)
• Hire and develop strong operators with both analytical and strategic thinking
• Set clear priorities and maintain high execution standards
• Foster a culture of ownership, speed, and accountability

REQUIREMENTS

• 5+ years in growth, strategy, or general management roles in marketplaces, SaaS, or similar environments
• Proven track record of scaling B2C businesses with ownership over results
• Strong understanding of product-led growth and how technology can drive acquisition and retention
• Experience designing and validating new growth directions or business models
• Experience working with unit economics (CAC, LTV, payback) in the context of new launches and experimentation
• Experience working closely with product and engineering teams

Analytics & Thinking

• Strong analytical mindset with hands-on experience in funnel analysis, cohorts, and experimentation
• Ability to turn data into decisions and prioritize effectively
• Experience with tools like GA4, Mixpanel, Looker, or similar (SQL is a plus)

Mindset & Execution

• Founder-level ownership and ability to operate in ambiguity
• Strong cross-functional leadership skills
• Fast decision-making and structured thinking
• Comfortable challenging assumptions and proposing new approaches
• Focused on outcomes, not activity
• Genuine interest in mental health and building meaningful products

Language

• English: C1+
• Spanish is a strong plus

WHAT WE OFFER

• Competitive compensation with performance-based bonuses
• Equity or long-term incentive aligned with company growth
• Direct work with founders and fast decision-making cycles
• High-impact role with real ownership
• Remote-first setup with flexibility
• Opportunity to build a category-defining mental health platform

Your expertise:

• Experience with financial KPIs, including profit and loss (P&L) statements
• Experience in forecasting, performing what-if analyses, or building statistical models
• At least 3 years of experience in analytics or a related field
• Proficiency with Microsoft Excel or similar analytical tools
• Familiarity with SQL and business intelligence (BI) tools such as Tableau, Power BI, or QlikView
• Strong analytical skills with a proven ability to extract actionable insights from data
• Experience with Python or R for analytics and data collection (preferred, but not required)
• Upper-intermediate English proficiency
   

What’s in it for you? 

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • 25 working days of vacation
  • 5 days of paid sick leave per year without providing a medical certificate (no limitation on sick leaves with medical confirmation)
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
   

You will be involved into:

• Identify sales and growth opportunities by analyzing financial data and key product metrics, deliver insights into shifting trends
• Develop and maintain robust financial reports and dashboards using BI tools, ensure accuracy and relevance for stakeholders
• Create accountability within the company by developing appropriate metrics and introducing insights that motivate teams to achieve broader targets
• Collaborate with cross-functional teams to contribute to the budgeting and forecasting processes, provide analytical support, and identify areas for improvement
• Translate complex financial data into actionable insights, make recommendations in order to optimize business processes and achieve financial goals
• Conduct ad-hoc financial analysis as required, address specific business questions, and provide timely, accurate information
   

Job Summary

Our embedded software engineering team's mission is to craft reliable, high-performance solutions that reach millions of homes worldwide within the home security market. We follow agile development methodologies with regular sprint cycles, code reviews, and continuous integration practices. The team's established approach emphasizes comprehensive testing, rigorous security standards, and close collaboration with hardware engineering, product management, and customer support teams. We pride ourselves on writing clean, maintainable code and fostering a culture of knowledge sharing and technical excellence.

We're seeking a skilled C & C++ Embedded Engineer to take ownership of critical software components in our camera-based security devices. This role involves maintaining existing products through comprehensive debugging and bug fixing, as well as developing innovative new features.

Responsibilities and Duties

— Design, develop, and maintain high-quality embedded software in C and C++ for camera-based security devices.

— Debug and resolve complex software, hardware, and network connectivity issues across the entire software stack.

— Develop new features and improve existing codebases for the product line.

— Optimize software performance for resource-constrained embedded environments.

— Conduct code reviews and provide technical mentorship to team members.

— Participate in architecture discussions and technical decision-making processes.

— Collaborate with QA teams to develop comprehensive testing strategies.

— Document software designs, APIs, libraries, and troubleshooting procedures.

Qualifications and Skills

— Proven experience in embedded development, with expertise in C and C++ (C++17 standard) and deep knowledge of RTOS and microcontroller architectures (ARM, RISC-V).

— Proficiency in the full SDLC, including professional engineering practices like Git, CMake, code reviews, and continuous integration.

— Solid understanding of network programming and experience with multithreading on multicore microcontrollers.

— Expertise in communication interfaces (I2C, SPI, UART, and Wi-Fi) and experience writing device drivers and libraries.

— Hands-on experience with hardware troubleshooting and debugging tools (oscilloscopes, logic analyzers, etc.) and cross-compilation tool chains.

— Ability to work independently and take ownership of complex projects.

— Excellent communication skills for technical discussions and documentation, with a collaborative mindset for cross-functional team environments.

— At least an Intermediate level in both written and spoken English (B1).

Nice to have

— Understanding of security protocols and encryption methods

— Experience with Python for scripting and automation

— Experience using AI-powered tools to enhance productivity and code quality

We offer multiple benefits that include

— The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member.

— Competitive compensation and perks. Annual performance review.

— Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company.

— Gig-contract.

— 21 paid vacation days per year, paid public holidays according to Ukrainian legislation.

— Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.

— Medical insurance is provided from day one. Sick leaves and medical leaves are available.

— Remote working mode is available within Ukraine only.

— Free meals, fruits, and snacks when working in the office.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for a SERM Manager to join our team!


Requirements:

• Basic knowledge of SEO and understanding of search engine optimization principles;
• Experience working with forums and discussion platforms (Quora, Reddit, etc.);
• Knowledge and basic skills in using tools such as Ahrefs, Google Alerts, SE Ranking, Google Analytics, and Google Sheets;

Basic skills in content analysis and preparing recommendations for its improvement.

Responsibilities:

• Tracking mentions of the company and brand in search engines, social networks, blogs, and news resources;
• Searching for negative reviews, comments, and articles on the web;
  Analysis and evaluation of search engine rankings for key brand queries;
• Market analysis for project launches;
• Strategy development and planning;
• Monitoring results and reporting;
• Work on removing negative content from search engine results pages;
• Creating accounts on platforms;

Managing forum activity and purchasing accounts.

Our benefits to you:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
  Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
  Corporate events, team buildings
  
   

We are looking for a Junior Project Manager who is highly organized, communicative, and ready to take responsibility for coordinating team processes and supporting project delivery. This role is a good fit for candidates who may not have commercial experience but demonstrate strong discipline, attention to detail, and a proactive approach to work.

Key Responsibilities

• Assist in planning and coordinating project activities
• Support the team in task tracking and delivery timelines
• Communicate with team members to ensure alignment and clarity
• Participate in meetings (daily stand-ups, planning, reviews)
• Help maintain project documentation and reporting
• Monitor progress and highlight risks or blockers

Requirements

• Strong organizational and communication skills
• High level of discipline and punctuality
• Basic understanding of Agile methodologies (Scrum/Kanban)
• Understanding of software release processes and delivery cycles
• English level: A2 or higher
• Ability to learn quickly and adapt in a dynamic environment

We are looking for a Technical Support Engineer to join our team.

The L1 Technical Support Engineer is the first point of contact for all incoming tickets. The role is focused on queue management, triage, and resolution of known issues — the majority of which are covered by documented knowledge base articles (89% KB coverage across queues). Strong written English and structured problem- solving matter more than deep technical skills. No software development background is required.

Requirements

• 1–3 years in IT support, helpdesk, or application support. No development background required.
• ITSM: ServiceNow — ticket lifecycle, work notes, SLA timer awareness
• Authentication: SSO, SAML, Okta — troubleshooting login and access issues
• SQL basics: Ability to run read-only SELECT queries to verify data state
• Monitoring: Datadog — reading dashboards and alerts (no configuration required)
• Linux basics: Reading application logs, checking service status
• English: All client communication, tickets, and escalations in English — required

Nice to Have

• Experience supporting enterprise Java applications
• ITIL Foundation certification

Core Responsibilities

• Monitor application support queues in ServiceNow throughout the assigned shift
• Triage incoming tickets: assess priority, classify issue type, initiate SLA clock
• Resolve documented issues independently using knowledge base articles
• Provide user guidance: login/auth issues, access requests, navigation, reporting, workarounds
• Escalate undocumented or complex issues to L2 with full reproduction context (steps, environment, logs)
• Ensure P3/P4 response SLA timestamps are captured within contractual windows
• Participate in P1/P2 incident calls as documentation and communication support
• Maintain and update KB articles based on recurring issue patterns
• Log all actions in ServiceNow: work notes, resolution notes, customer-facing comments

As a Android Developer, you will contribute to the development of modern mobile applications using a contemporary Android stack. You will work closely with experienced engineers, designers, and product managers to build scalable, user-friendly products while continuously improving your technical skills.

This role is ideal for someone who already has hands-on experience with Android development and is looking to grow in a strong engineering environment, deepen their understanding of architecture, and work with modern tools and frameworks.

Key Responsibilities

Mobile Development & Architecture
• Develop and maintain Android applications using Kotlin
• Build UI using Jetpack Compose following modern design principles
• Participate in implementing application architecture (MVVM / MVI)
• Write clean, maintainable, and scalable code following OOP and SOLID principles
• Work with asynchronous programming using Coroutines

API Integration & Data Management
• Integrate applications with backend services using Ktor or Retrofit
• Handle data persistence using DataStore and SharedPreferences
• Implement and maintain reliable data flows within the app

Navigation & App Structure
• Implement navigation using Compose Navigation (Voyager)
• Contribute to structuring modular and maintainable application components

Collaboration & Development Process
• Work closely with team members on feature implementation
• Participate in code reviews and follow team development standards
• Use Git for version control and collaboration
• Communicate effectively with engineering and product teams

What We’re Looking For

Technical Skills
• ~1 year of commercial Android development experience (or strong equivalent practical experience)
• Commercial experience with Kotlin
• Understanding of OOP and SOLID principles
• Experience with Coroutines
• At least 6 months of commercial experience with Jetpack Compose
• Experience with Compose Navigation (Voyager)
• Solid understanding of Android SDK
• Familiarity with MVVM or MVI architecture patterns
• Experience with dependency injection using Koin
• Experience working with Ktor or Retrofit
• Confident use of Git
• Experience with DataStore and SharedPreferences

Nice to Have

• Familiarity with Kotlin Multiplatform (KMP)

Why Join GBSFO

• Work on real products using a modern Android stack
• Opportunity to grow under guidance of experienced engineers
• Supportive engineering culture and knowledge sharing
• Involvement in architectural and technical decisions
• Stable income and long-term career growth

Description
We are seeking an experienced Key Account Manager with a solid background in fintech. In this role, you will manage and nurture relationships with key clients, ensuring their needs are met while driving revenue growth.

Requirements
Minimum of 2 years of experience as a Key Account Management (B2B)/ Legal Consulting (Fintech) or Payment Management (iGaming, Crypto, Forex, and E-commerce industries) with the same scope of responsibilities
Previous experience working for a FinTech company, supporting B2B customers
Experience in onboarding clients for the "direct acquiring" product
Proactive approach
Good communication and self-management skills, result-oriented
Upper-Intermediate/ Advanced level of English proficiency, Fluency in Ukrainian/ Russian

Responsibilities
Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration (client portfolio - up to 100 clients (active/passive))
Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients
Proactively identify and pursue upsell and cross-sell opportunities within existing accounts
Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo's solutions align with their objectives
Negotiate and close complex B2B deals with senior decision-makers at enterprise clients
Foster and maintain strong client relationships built on trust, transparency, and mutual respect
Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks
Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience
Keep the AM reporting up to date

Nice to have
Compliance certifications, Legal background