Jobs at Djinni

A highly autonomous senior backend engineer who can take features from concept to production with minimal supervision, uses AI tools in daily development, and can mentor junior developers.

Responsibilities

Design and build scalable backend services and REST APIs

Apply Domain-Driven Design and microservice patterns

Write unit and integration tests

Own services end to end: CI/CD, monitoring, diagnostics, maintenance

Drive AI adoption in the team, run code reviews, mentor juniors

Work with UI developers, PMs, team leads and DevOps

Must have

5+ years of backend development

Golang (target language), or some Go plus strong Python or TypeScript

Strong REST API design

DDD and microservice architecture

Message queues: one of MQTT, Kafka or SQS

SQL (PostgreSQL, MySQL) plus one NoSQL (MongoDB, Elasticsearch)

Docker and Docker Compose, basic Kubernetes

Cloud: AWS, Azure or GCP

Logging, distributed tracing, monitoring

CI/CD (GitHub Actions, GitLab CI or similar)

Solid unit and integration testing, mocking

Secure, failsafe coding for regulated environments

Nice to have

GraphQL, gRPC

CQRS, BFF and other UI/backend decoupling patterns

Frontend patterns (MVVM/MVI)

We are looking for an experienced Head of Product to join an international product-driven company and take ownership of an established B2C digital product.
 

This role is ideal for a strategic, data-driven product leader who knows how to build high-performing teams, improve product processes, and deliver measurable business results.
 

Responsibilities

• Own and execute the product strategy, vision, and roadmap.
• Drive key business and product metrics, including activation, retention, conversion, and monetization.
• Lead, mentor, and develop a team of Product Managers.
• Evaluate existing product processes, identify opportunities for improvement, and implement changes.
• Build effective product discovery and experimentation practices.
• Make data-driven decisions using product analytics, cohort analysis, funnels, and A/B testing.
• Prioritize initiatives based on business impact and customer needs.
• Collaborate with engineering and other stakeholders to improve product delivery and efficiency.
• Foster a culture of ownership, accountability, and continuous improvement.
• Leverage AI tools to improve research, prototyping, and product workflows.
   

Requirements

• 6+ years of experience in Product Management.
• Proven experience in a Head of Product role.
• 2+ years of experience managing and developing Product Managers.
• Strong background in B2C digital products, preferably involving real-money transactions.
• Experience in gaming, iGaming, entertainment, fintech, e-commerce, or marketplaces.
• Proven track record of improving product performance and delivering measurable business outcomes.
• Strong analytical skills and hands-on experience with product analytics tools such as Amplitude, Mixpanel, or similar.
• Experience developing product strategies and improving established products.
• Strong leadership, communication, and stakeholder management skills.
• Proactive, entrepreneurial mindset with a strong sense of ownership.
• Practical experience using AI tools in product management.
• Fluent English and professional proficiency in Russian.
   

Nice to Have

• Experience in gaming or entertainment products.
• Understanding of gaming communities and user behavior.
• Experience with VIP, loyalty, or retention-focused products.
• Experience in regulated industries.
• Previous experience leading product transformation initiatives.
   

What We Offer

• Fully remote work.
• Flexible working hours.
• Opportunity to influence product strategy and business outcomes.
• Collaboration with an experienced international team.
• Performance-based bonuses.
• Professional growth and development opportunities.
• Supportive and results-oriented working environment.
   

Interested?

If you have a strong B2C product background, leadership experience, and a proven ability to turn product strategies into measurable results, we'd love to hear from you.

Send us your CV to discuss the opportunity.

The Mission: Keep the CEO & Founder operating at maximum leverage while turning DevBrother's digital presence and inbound channels into a predictable growth engine. You will take ownership of daily executive operations, client communication, and social media execution—using AI workflows to move 10x faster than a traditional coordinator and growing directly into a Business Development role.

What You'll Own:

• Executive Leverage: Manage the CEO & Founder’s calendar, coordinate high-priority meetings across US/EU time zones, and keep operational tasks moving without bottlenecks.
• Client & Inbound Communication: Handle client correspondence across email, social networks, and other platforms—drafting sharp, timely responses, organizing follow-ups, and keeping deals warm.
• Social Media & Brand Presence: Own DevBrother’s business pages on LinkedIn and other social channels—creating, scheduling, and publishing content that showcases our AI-first engineering culture.
• Documentation & Ops: Prepare, structure, and maintain business documentation, proposals, presentations, and internal notes so nothing slips through the cracks.
• Growth into Business Development: Actively participate in lead research, outreach preparation, and client discovery workflows with a clear path to owning full-cycle BizDev initiatives.

The Stack & AI Tooling:

• Core Requirements: C1 English (confident written and spoken communication with US/EU founders and clients), proactive and energetic mindset, strong organizational instincts. Current university students are welcome to apply.
• AI Tooling (Daily Drivers): Hands-on, advanced fluency with modern AI tools—ChatGPT/Claude for drafting and research, Notion AI / Google Workspace for documentation, and automation/content tools (e.g., Perplexity, Make/n8n, AI image/copy generators) to eliminate repetitive manual work.

Why Join Us?

• Meaningful Work: You have a real impact on company growth and operations.
• Medical Insurance in Ukraine and the Multisport program in Poland.
• Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.
• Paid vacation, sick leave, and official holidays.
• Legal & Accounting services.
• The company provides all necessary equipment.
• English classes and Education reimbursement.

JetArt Games is a modern product company in the field of GameDev, creating innovative gaming solutions.
We develop high-performance gaming systems with flexible architecture and implement a full development cycle - from idea and R&D to architectural design, client logic, analytics and launch of the finished product.
Combining technological expertise, creative approach and modern engineering practices, we create a gaming experience focused on quality, stability and long-term development of the product.

With ambitious plans for growth and expansion into new international markets, we are actively scaling our operations.

We are looking for a Senior Slot Game Producer with a proven track record in the iGaming industry to lead the creation of high-quality, innovative slot experiences. If you have deep market knowledge, a strong creative vision, and are ready to own the direction of our slot portfolio - we want to hear from you.

Key Responsibilities:

• Own and drive the creation of new slot game concepts - from the first idea to post-launch performance analysis;
• Invent original mechanics and game features that stand out in a competitive market;
• Research and select trending features, bonus modes, and player engagement patterns;
• Define and maintain the creative and technical vision for each slot, in collaboration with game designers, math developers, artists, and audio teams;
• Regularly pitch and present concepts and progress updates to internal stakeholders and leadership;
• Playtest and review games in development, ensuring they meet or exceed product standards and player expectations;
• Be the go-to person for the team on all gameplay-related questions and decisions;
• Participate in certification documentation review and support test labs when needed;
• Help shape the long-term strategy and direction of our slot game portfolio.

Desired skills and requirements:

• 5+ years of experience as a Slot Game Producer, Product Owner, or Game Designer in a leading real-money slots company;
• A portfolio of successful live slot games with measurable market impact (high revenue, retention, or visibility);
• Deep knowledge of slot game mechanics, math models, art styles, UX, sound, and animation workflows;
• Strong understanding of current slot trends across different regions and platforms (mobile, web, land-based);
• Confident in market analysis and competitor benchmarking to generate relevant and creative product ideas;
• Excellent project management and presentation skills - able to clearly communicate game vision and rationale to both creative and technical teams;
• Fluent English - both written and spoken.
   

What we offer:

• Lack of bureaucracy in decision-making processes and the ability to directly influence the product/project.
• Competitive salary aligned with the IT/iGaming market and a comprehensive social package (medical insurance, gym membership compensation, lunch delivery reimbursement, etc.).
• Comfortable office in Kyiv (walking distance from Vasylkivska metro station);
• Paid vacation — you will have 18 working days of paid vacation and 5 extra days off - wedding, birth of a child, unforeseen events, etc.;
• Referral bonus — we truly value it when team members refer friends, and we offer a bonus for recommending trustworthy candidates.

We are looking for a Manual QA Engineer (WEB). You’ll test features as a QA feature owner, from requirements analysis to release, and work closely with developers and product managers. You’ll have a real influence on development and QA processes, and your ideas will get implemented. The role has a clear growth path to Senior QA or General QA.

About our product: We’re building one of the world’s most powerful live-streaming platforms, where people connect through live events, video chats, and real-time communities. Our mission: bring joy, fight loneliness, and deliver safe, ad-free entertainment people actually want to come back to.

We're already Top 5 in the US and Top 10 worldwide, expanding fast into Arab markets and Europe - with one clear next milestone: global Top 5. You'll join an expert team where every idea gets tested, and every release reaches millions.

Are you in?

In this role, you will

• Own manual testing of the WEB  as a QA feature owner, including functional testing of new features
• Run smoke, sanity, and regression testing cycles for WEB applications
• Create and maintain test documentation: test cases, bug reports, checklists
• Actively participate in Scrum ceremonies and SDLC activities: refinements, decomposition, estimations
• Conduct A/B testing and validate experiment setups and results
• Investigate, reproduce, and report bugs with clear prioritization and full reproducibility
• AI integration
•  

It's all about you

• 2+ years of experience in WEB and backend manual testing
• Hands-on experience with API testing and tools like Postman and Swagger
• Experience working with any relational or non-relational database
• Experience with A/B testing
• Confident understanding of Scrum/Kunban processes
• Proficiency in Jira and Confluence
• Strong analytical thinking and the ability to grasp new concepts quickly
• Testing of analytics events and system logs
• Commercial experience with AI (Claude Code, etc.)
• English at B1 level or higher

Would be a plus

• Experience with mobile applications testing
• Expertise with MongoDB testing
• Marketing or analytics testing background
• Familiarity with proxy debugging tools (Charles, Fiddler, or similar)

What we offer

Care and support

• 20 paid days off, 15 days off due to sickness, and 6 extra days for family moments that matter
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Financial and legal support when you need it
• Maternity Recovery Support Allowance
• Position retention and support for teammates who joined the Armed Forces of Ukraine
• Active participation in social initiatives supporting Ukraine
• Team spirit beyond the screen: company marathons, themed masterclasses, and teambuildings people actually look forward to

Comfortable environment

• Fully remote cooperation: our processes are built around it. Kyiv hub is there if you want it
• Modern equipment, or reimbursement for your own setup

Investment in your future

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking and streaming niche
• Clear KPI system, so you always know what “good” looks like, no guessing games
• Access to premium AI tools and technologies
• Performance-based reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and regular knowledge-sharing events

Hiring process

• Intro call
• Technical interview
• Test task
• Final  interview
• Reference check
• Offer

About the role:
We are looking for an international corporate lawyer to design and maintain the legal structure of a multi-jurisdiction holding group. 
You will work directly with the owners and top management.

Responsibilities

• Design and support holding structures: parent, subsidiary and intermediate entities; allocation of assets and IP across jurisdictions
• Incorporate, restructure and liquidate companies in offshore and onshore jurisdictions
• Coordinate local counsel and corporate service providers
• Advise on substance requirements, double tax treaties, KYC/AML
• Support franchise, exchange and exchanger-related business lines
• Advise senior leadership on structural and corporate risks

Requirements

• Proven experience structuring international holdings
• Hands-on experience with Hong Kong, Asia, Malta, Cyprus and EU jurisdictions
• Strong understanding of international tax and corporate law
• Ukrainian/Russian, professional English
• Comfortable working directly with C-level executives and owners

Nice to have: background in a law firm or Big Four tax practice; experience with exchanges, exchangers or franchise models.

Who we are looking for
A senior Legal Advisor, Public International Law & State Institutions. Who understands how states and international organisations are built and how they work. 
You will advise our top leadership on questions such as: what does it take to create a new state-like entity from scratch, which institutions are needed, and how is it recognised internationally?

What you will do

• Advise owners and top executives on public international law and constitutional frameworks
• Explain how government bodies and international institutions are formed and how they operate
• Draft legal concepts, charters, memoranda and agreements
• Represent us in communication with international organizations
• Work directly with senior decision-makers

What we expect from you

• Strong knowledge of public international law and constitutional law
• Experience in international organizations such as the UN, the Red Cross, the European Parliament, the Sovereign Order of Malta or the OSCE (Interpol is a plus)
• Experience preparing high-level legal documents for senior stakeholders
• Fluent Ukrainian/Russian, and English

Nice to have

• Diplomatic service experience
• Academic background in international law

Design Key Studio is an AI-native software development agency working with startups and businesses primarily in the US market. We build SaaS products, websites, and mobile apps, and help clients integrate AI into their workflows and products, on fixed-price engagements.

We’re hiring a Business Development Manager to build our client acquisition function from the ground up. We don’t have a sales team, and we’re not planning to build a traditional one: our CEO believes a large part of lead generation can be automated with AI agents. You’ll own the process end to end, decide what to automate, manage the agents, and personally handle the human part: calls, qualification, and relationships.

We’re starting part-time, and as results come in, we plan to move to a full-time position.

What You’ll Do

• Own the full new-business cycle: prospecting, outreach, qualification, and moving opportunities through the pipeline
• Build and run outbound strategies to reach startup founders and companies in the US market
• Decide what in lead generation can be automated, set up AI agents and automation tools to run it, and review their output to keep lead and message quality high
• Run discovery and qualification calls, and join client calls with the CEO
• Identify, develop, and manage partnership opportunities (referral partners, agencies, complementary service providers, etc.)
• Set up the tools, channels, and processes for consistent lead generation
• Collaborate closely with the CEO on deal closing
• Track pipeline, opportunities, and conversion metrics, and report on progress

What We’re Looking For

• Proven experience in lead generation / business development, ideally within IT outsourcing or software development services
• Experience targeting or working with the US market
• Understanding of how web/app development outsourcing services are sold
• Strong spoken and written English
• A self-starter mindset: comfortable building something from zero with high ownership and little existing infrastructure
• Comfort with outbound tools and interest in AI agents and automation (hands-on experience is a plus)

Nice to Have

• Existing network or connections within the US startup ecosystem
• Experience building a sales/BD function or process from scratch

Format

• Part-time to start (15-20 hours per week), remote, with the opportunity to move to full-time
• Availability for calls in US time zones

What We Offer

• Competitive salary with regular reviews
• Support for individual entrepreneurs with accounting assistance
• Fully remote work
• A clear path for professional development and growth
• A friendly team environment and engaging team-building activities (online and offline)

We are seeking a skilled and driven  Senior / Chief  Product Manager to lead the development and delivery of a cutting-edge multi-currency crypto wallet and financial services application. This hybrid role combines strategic product ownership with hands-on project execution, ensuring the successful delivery of our vision while managing resources, timelines, and cross-functional teams.
 
Key Responsibilities
 

• Own the product roadmap and ensure alignment with business goals and user needs
• Drive the end-to-end product lifecycle, from ideation and market research to release and post-launch optimization
• Collaborate with UX designers, developers, and stakeholders to create intuitive, high-performing, and scalable solutions
• Analyze user feedback and data to prioritize features, define requirements, and improve product offerings
• Monitor KPIs to measure product success and drive continuous improvement 
• Develop detailed project plans, schedules, and budgets for product releases and updates
• Coordinate cross-functional teams, including developers, designers, QA, and marketing, to ensure seamless execution
• Identify, assess, and mitigate project risks while maintaining on-time and on-budget delivery
• Ensure clear communication with stakeholders, providing regular updates on progress, risks, and changes
• Enforce Agile principles and best practices across the team

 
What We’re Looking For
 

• Proven experience as a Product Manager, Project Manager, or similar role in tech or fintech projects
• Strong understanding of agile methodologies, product management frameworks, and project planning tools
• Experience managing cross-functional teams and driving the development of digital products (web and mobile)
• Analytical mindset with the ability to use data to make informed decisions
• Excellent leadership, organizational, and problem-solving skills
• Outstanding verbal and written communication skills, capable of engaging technical and non-technical stakeholders alike
• Prior experience in crypto/blockchain or fintech is a significant advantage.

Are you passionate about safeguarding countries, societies, and businesses from hybrid threats?

Look no further! Our rapidly scaling company is committed to this crucial mission, collaborating with some of the world’s most influential organizations, including NATO and the EU.

If you’re ready to join a high-impact team shaping the future of intelligence and security, we invite you to become part of our journey. Join us and help defend the digital world with purpose and innovation!

Role Overview

We’re looking for a Senior Data Engineer to own the data foundation behind our solutions: how data is processed, stored, linked and served. Every month we process billions of data points of different types (text, images, social media, geospatial and time-series data). Once data is collected by our data fetching services, your job is to make sure it’s processed reliably, connected across sources and storage systems, and fast to query, so that analysts and AI agents get what they need in seconds.

You’ll work closely with our AI Engineers, who own the entity model and the knowledge layer on top of the data, and you’ll give them a fast and solid data foundation to build on. 

This is a hands-on senior role with real ownership: you’ll choose the tools, run experiments and own the results end to end, from pipelines and infrastructure to the features our users see.

Key Responsibilities

Multimodal data and storage

• Build and own the pipelines that take data from our collection services, then process it, enrich it and load it into our data storage at scale.
• Decide how each type of data (text, images, geospatial, time-series) is stored and indexed across relational, columnar, search and other storage, so that it can be queried efficiently together.
• Link data across storage systems so that everything related to the same object can be retrieved quickly and consistently.
• Provide fast, reliable data access for AI engineers, analysts and product services.
• Work with product, data fetching and AI teams to deliver data-driven features to end users, such as new data sources in the product, faster search, alerts and reports.

Core data platform

• Migrate production workloads from PostgreSQL to StarRocks and redesign storage for billion-row scale.
• Improve the performance, reliability and cost of data processing.
• Own the deployment and infrastructure of the data platform.

Requirements

• 5+ years in data engineering (or backend engineering with a strong data focus), working on production systems that process large data volumes.
• Hands-on experience with several types of storage (e.g. relational, columnar/OLAP, search engines, document stores, object storage) and the judgment to pick the right one for each task.
• Experience working with different data modalities. Text is a must; images and/or geospatial data are a strong plus.
• Experience building large-scale pipelines that are resumable, idempotent and memory-safe.
• A track record of building data platforms and custom solutions yourself, not only working within managed platforms (e.g. Databricks).
• Experience delivering data that powers user-facing product features.
• Ability to read query plans and restructure physical data layout for performance.
• Production experience with Python backend services and APIs.
• Comfort owning infrastructure (Docker, Kubernetes, CI/CD, infrastructure as code).
• Active use of AI tools in your daily work.
• Upper-intermediate level of English or higher.

Nice to Have

• Understanding of knowledge graphs, ontologies, entity extraction, linking or resolution.
• Graph databases or graph modelling on relational or columnar storage.
• GIS tooling (e.g. PostGIS).
• StarRocks, ClickHouse or other MPP engines; Elasticsearch or OpenSearch at scale.
• Kafka or RabbitMQ, Airflow, dbt.
• Long-running dual-write migrations, PostgreSQL internals, observability.
• A background in OSINT, threat intelligence or defence.

We Offer

• Opportunity to contribute to a mission-driven startup and support prestigious clients, including governments worldwide, enterprise clients, and leading NGOs in tackling global security challenges.
• Autonomy and freedom to drive experiments and bring your own ideas to life.
• Flexibility of fully remote work.
• Flexible, unlimited time-off policy.

We are looking for a Senior Product Manager with strong AdTech expertise to join Sigma Software and contribute to the development of innovative cybersecurity and fraud-prevention products for a leading digital protection company.

In this role, you will drive multiple product initiatives end-to-end, collaborate closely with engineering and business stakeholders, and help shape SaaS solutions focused on bot defense, IVT prevention, and operational security for the AdTech ecosystem.

This opportunity is ideal for a product professional who enjoys ownership, cross-functional collaboration, and solving complex challenges in fast-paced technical environments.

Why Join Us: Work at the intersection of AdTech and cybersecurity, influence high-impact SaaS products, and contribute to real-time fraud-prevention and digital protection solutions used across the advertising ecosystem.

About Sigma Software: Sigma Software is a global IT consulting and software development company delivering smart solutions for customers worldwide across multiple industries.

Customer

Our customer is a leading cybersecurity and digital protection company focused on safeguarding organizations and digital ecosystems from operational risks and vulnerabilities.

The company develops bot defense and Invalid Traffic (IVT) prevention solutions for AdTech businesses, including SSPs, DSPs, agencies, and publishers. Their platforms support real-time operational governance, anomaly detection, and digital traffic quality protection.

Project

You will join a product-focused environment developing SaaS solutions for AdTech and cybersecurity domains. The platform provides visibility into dynamic execution patterns and helps organizations protect high-value assets, prevent unauthorized data exfiltration, and proactively mitigate operational anomalies.

The role includes ownership of multiple product streams, collaboration with cross-functional teams, and close interaction with engineering, operations, and executive stakeholders.

Interesting project aspects:

• Combination of AdTech and cybersecurity domains
• Product ownership with strategic impact
• Real-time operational and fraud-prevention systems
• Cross-functional collaboration with technical and business teams

Job Description

• Lead end-to-end product development from planning to delivery
• Own and enhance existing products within AdTech and cybersecurity product lines
• Collaborate with Product Managers, engineering teams, and business stakeholders across multiple initiatives
• Drive implementation of features and services across core platforms
• Prepare product requirements and user stories for engineering teams
• Communicate product plans, progress, and results to stakeholders and leadership
• Monitor delivery progress and ensure achievement of key milestones
• Align product processes with business goals and delivery expectations
• Research industry trends and emerging technologies relevant to AdTech and cybersecurity

Qualifications

• 5+ years of experience as a Product Manager or Product Owner
• Proven experience leading products from concept to delivery
• Strong experience in the AdTech domain with solid understanding of ecosystem dynamics
• Experience working with SaaS products
• Strong ownership mindset with ability to drive execution independently
• Excellent analytical and problem-solving skills
• Ability to participate in technical discussions and challenge engineering decisions when needed
• Technical awareness and experience collaborating closely with engineering and delivery teams
• Strong communication skills with R&D, client teams, Sales, Operations, and Product Management stakeholders
• High level of organization and attention to detail
• Fluent English

Junior Sales Recruiter (fully remote)

We are an American recruiting company with more than 30 years of success in the US recruiting market. As the IT market keeps growing, we are looking to expand our talented international team of Recruiters.

What you’ll do

This is a communication-driven role that combines recruiting and sales activities. Your typical day includes:

• Proactive calling to identify qualified candidates among the ones selected by our sourcing team
• Interviewing candidates and preparing their documents
• Coaching candidates before interviews with our clients
• Conducting follow-ups after interviews
• Extending job offers and supporting candidates through the offer process

What you need

• Upper-Intermediate English or higher
• Good communication skills. Most of your day is going to be spent communicating: the better you can demonstrate your ability to listen, explain different roles and negotiate, the better results you will get
• Self-motivation and the ability to stay consistent in a remote environment
• Goal-oriented mindset - you like measurable achievements
• Availability to work Monday through Friday, from 3 pm till midnight Kyiv time (8 hours of work with a 1-hour break)
• Personal laptop or PC (corporate laptop provided after 6 months)

What you’ll get

• Base salary + performance-based commissions (no caps)
• Remote job in your comfortable place
• An opportunity to grow and improve yourself as a professional
• Paid on-the-job training
• Ongoing training programs and paid seminars/webinars with international trainers
• Paid vacation, holidays, sick time off, parental leave

We hope to see you soon!

Account Manager- Sales & Customer Success

Ender Turing | AI / B2B SaaS | Remote in Europe

About Ender Turing

Ender Turing is a product-focused AI startup building conversation intelligence solutions used by international companies in real production environments.

We’re a small team of 12+ people across engineering, product and customer-facing roles, building an AI platform that processes millions of customer conversations across voice and chat.

Our technology helps companies turn conversations into actionable insights through speech-to-text, sentiment analysis, summaries and real-time analytics.

We work with international companies including UNIQA Insurance Group, OTP Bank, NovaPay, Fozzy Group, and  Dobrobut Hospitals, with customers across Europe, the US and Latin America.

Small team. Global customers. Real production systems.

We’re looking for an Account Manager - Sales & Customer Success to own the client journey from the first qualified lead to a long-term partnership.

This is a hands-on role at the intersection of Sales, Account Management and Customer Success. You’ll have a direct impact on customer success, account growth and revenue, with the freedom to shape how we work with clients. You’ll work with international B2B clients, senior decision-makers and operational teams, combining commercial thinking, relationship building and problem-solving.

What You’ll Do

Own the Full Client Journey

• Take ownership of qualified leads and move them through discovery, presentations and negotiations toward pilot launch and contract signing.
• Build strong relationships with decision-makers and operational stakeholders.
• Own the client relationship from pilot and implementation through adoption, expansion and renewal.

Drive Customer Success

• Understand the client’s business, goals, pain points and KPIs and translate them into clear priorities.
• Define and track pilot objectives, success criteria and business outcomes.
• Coordinate internal teams and keep projects moving.
• Identify risks, blockers and low adoption early and proactively solve them.
• Help client teams understand the value of Speech Analytics and turn product usage into real business results.

Drive Growth

• Lead post-pilot conversations and turn successful pilots into long-term contracts.
• Present results and build the business case for continued cooperation.
• Identify new use cases and opportunities for upsell, cross-sell and account expansion.
• Drive renewals and build long-term client partnerships.

Be Hands-On

• Learn the product quickly and work confidently with dashboards, data and product functionality.
• Investigate problems independently and involve the right people when needed.
• Work closely with Business Analysts, Project Managers and other internal teams.
• Prepare and present business updates, results and recommendations to clients.

You’ll work closely with Business Analysts, Project Managers and other internal teams — you won’t be expected to deliver everything yourself. Your role is to own the client relationship, coordinate the right people and make sure things move forward.

What We’re Looking For

• 3+ years of experience in Account Management, Customer Success, Consultative Sales, Business Development, Consulting or a similar B2B role.
• Experience working with B2B or enterprise clients.
• Strong commercial mindset and understanding of sales, retention and account growth.
• Experience with complex or consultative sales is a strong advantage.
• Strong communication and stakeholder-management skills.
• Analytical, proactive and comfortable solving problems independently.
• Ability to quickly understand complex products, business processes and client needs.

• Comfortable working across both strategic conversations and operational details.

   

Languages

• English & Ukrainian - bilingual.
• Experience working in an international environment is a strong advantage.
• We are looking specifically for a candidate who is bilingual in English and Ukrainian and can communicate professionally at a near-native/native level in both languages.
• The candidate should be able to confidently conduct business conversations, presentations, negotiations and client meetings in English, as well as communicate fluently in Ukrainian.
• This is a mandatory requirement, not an advantage.

Why This Role

This is not a pure Account Management role.

You will not simply receive a client request and pass it to another team.

You’ll own the relationship from the first qualified lead through discovery and pilot to adoption, expansion and renewal.

You will be expected to understand:

What does the client want to achieve?
Why did they buy the product?
Is their team actually using it?
Are they seeing the value?
What is blocking them?
What should we do next?
And how can we turn the current project into a long-term commercial relationship?

You will own the journey:

Lead → Discovery → Sales → Pilot → Implementation → Adoption → Post-Pilot Sale → Expansion / Upsell → Renewal

You are responsible for creating value for the client, making sure the client recognizes that value, and turning that value into a long-term commercial relationship.

How Success Looks

• Clients understand and realize the value of the product.
• Successful pilots convert into long-term partnerships.
• Accounts grow through expansion and new use cases.
• Risks and adoption issues are identified and addressed early.
• Client relationships develop into long-term commercial partnerships.

What We Offer

• Competitive compensation: $2,000–3,000/month, depending on experience and expertise.
• Performance-based bonus.
• Fully remote work.
• Work on a real AI product used by international enterprise customers.
• Direct collaboration with Product, Engineering and AI teams.
• Direct exposure to founders and key decision-makers.
• Opportunity to influence product development through customer feedback.
• Opportunity to grow beyond traditional Account Management across Sales, Customer Success and commercial strategy.
• Professional development and mentoring.
• Small, fast-moving startup where your ideas can have a real impact.

This is a B2B role. You’ll need to have or be willing to register a sole proprietorship (FOP) or company.

Application Process

To move forward, please:

1. Send your CV in English.

2. Answer the following question:

Tell us about a situation where you had to convince a client’s team to adopt a product or solution that had already been purchased by the decision-maker. What was the challenge, what did you do, and what was the outcome?

3. One more question:

Tell us about a situation where you had to solve a client or business problem without a clear process to follow. What did you do, and what was the outcome?

We value ownership, curiosity, business thinking, and people who enjoy solving real customer problems.

Interview duration: approximately 30-45 minutes.

Applied research across all of Infozahyst’s engineering domains, from direction-finding algorithms and ML to antennas, metamaterials, and thermal design.

Required Skills

• Degree in engineering, physics, or applied mathematics.
• 10+ years of combined engineering and applied research experience, including 3+ years leading researchers or an R&D team across multiple projects.
• Proven track record of turning research results into fielded products: at least one algorithm, method, or prototype brought from initial hypothesis to deployment.
• Broad technical background covering the company’s full scope of work: signal processing and direction-finding algorithms, ML/AI, microwave and antenna engineering, analog & digital design, FPGA design, metamaterials, technical analysis and reverse engineering (both hardware and software), mechanical and thermal design. Deep expertise in one or two of these areas and working knowledge of the rest, sufficient to frame problems, challenge design approaches, and assess feasibility.
• Solid grasp of experimental methodology: hypothesis formulation, experiment design, metrics and baselines, statistical rigor, reproducibility, version control of code and data.
• Sound technical judgment: the ability to distinguish promising research directions from dead ends early and to stop work that is not converging.
• Ability to turn a loosely stated project problem into a researchable question with measurable success criteria, defined input data, and a definition of done.
• Experience managing a portfolio of concurrent research projects: scoping, staffing, prioritization, risk management, and status reporting.
• Experience preparing research results for production handover: documentation, interfaces, tests and benchmarks, integration notes.
• Experience defining acceptance criteria for research results and running technical peer review.
• Experience with research data management: datasets, labeling, metadata, versioning, and access control.
• Proficiency in MATLAB or Python for data analysis. Ability to read schematics, HDL code, mechanical drawings, and hands-on familiarity with lab instrumentation.
• Team leadership experience: hiring, mentoring, and growing researchers.
• Excellent communication skills, able to defend technical positions in writing and in discussion.
• Precise, concise engineering documentation in Ukrainian and English.

Preferred Skills

• Research degree (PhD) with a publication record. Patent record is desired.
• Working understanding of the EW/SIGINT domain: receive and effector chains, radio monitoring, direction finding, electronic attack.
• Experience commissioning and supervising external R&D at universities, research institutes, or with individual experts: scoping, milestones, acceptance of results.
• Familiarity with the UA defense development framework is desired.
• Experience delivering rapid proofs of concept under tight pre-sale or crisis deadlines.
• Experience specifying research infrastructure: compute, test benches, measurement instruments, licenses.
• Public technical activity: articles, conference talks, open-source contributions, etc.

Key Responsibilities

• Own the applied research portfolio: research themes, hypotheses, expected impact, and success criteria. Decide which initiatives to start and which to stop, in agreement with the Head of Engineering Excellence Center (HCEE) and in line with delivery priorities.
• Commission and oversee external R&D at partners (universities, research institutes, state bodies, individual experts) within agreed security and access boundaries.
• Run a single intake process for research requests from projects, covering context, goals, deadlines, metrics, input data, and expected artifacts. Return incomplete requests for clarification. Prioritize requests together with Delivery Managers (DM), escalate priority conflicts to HCEE, and keep both informed on scope, timelines, risks, and status.
• Assign a research group and a group lead to each initiative and agree on team composition, timeframe, and expected artifacts. Track progress, risks, blockers, and changes to hypotheses and experiment plans. Prevent scope creep.
• Set and enforce research methodology standards: hypothesis-driven experimentation, evidence requirements (tests, benchmarks, measurements, PoC), peer review before handover, and reproducibility with versioned code and data.
• Ensure availability and quality of research data: datasets, labeling, metadata, registries, versioning, and access policies. Align infrastructure needs with HCEE, including compute, tools, licenses, test benches, and measurement instruments.
• Deliver research results packaged for productization: documentation, interfaces, tests and benchmarks, and integration notes. Coordinate handover to project teams through DM, project managers, and tech leads, and provide implementation support within an agreed period.
• Organize, together with HCEE and DM, testing and adoption of research results in products, including collection of field data and feedback. Based on the results, close the research effort or launch the next iteration.
• Deliver rapid PoCs and risk assessments for pre-sale and critical decisions. Form a research task force when a release or demo is blocked, with priority agreed with DM.
• Maintain the research knowledge base: what was done, what was proven, and how to reproduce it. Initiate internal and external publications where they benefit the company. Coordinate white papers and patent applications, with review by domain SMEs and HCEE approval before external release.
• Act as deputy to the Head of Engineering Excellence Center for applied research. Own research and its transfer into products, while delivery management and system ownership remain with project teams.

Benefits:

• Employment in a stable and reliable company;
• Working mostly offline in Kyiv office;
• Competitive salary;
• A 5-day work week with an 8-hour workday within the 9:00–20:00 time window;
• Support for personal and professional growth, including opportunities for training and reimbursement of its cost;
• Care for employee health through medical insurance, 18 working days of paid vacation, and sick leave coverage;
• Openness to new ideas and approaches, with healthy communication within the team;
• Unique and exciting projects;
• Involvement in a mission that brings us closer to victory!

Dear candidates, we will review your resume within 10 business days, and if the decision is positive, we will definitely contact you. If you do not receive feedback from us, it means that we are not ready to offer you this position at the moment.

🎯 Role Overview

We’re looking for a Payment Monitoring Manager who will take ownership of the operational health of our payment infrastructure and ensure smooth, uninterrupted payment processing across multiple brands and markets.

In this role, you’ll proactively monitor payment providers, transaction flows, and key performance metrics, quickly identify incidents, coordinate with internal teams and PSPs, and drive fast resolution to minimize customer impact.

Your mission is to keep our payment ecosystem stable, efficient, and responsive by maintaining high Approval Ratios, ensuring operational continuity, and continuously improving monitoring and incident management processes.

⚙️ Your Tasks:

• Monitor payment providers, transaction flows, and system statuses across platforms in real-time;
• React promptly to automated alerts and triggers if a payment provider goes down, becomes unstable, or if Approval Ratio (AR) drops;
• Promptly notify relevant departments to disable or re-enable payment methods and adjust routing rules when required to minimize downtime;
• Track, analyze, and investigate payment incidents, delays, or abnormal behavior using analytics tools;
• Communicate directly with payment providers’ support teams and internal technical teams to identify root causes of issues;
• Escalate critical incidents to internal stakeholders and management when necessary;
• Maintain clear internal records of incidents, actions taken, and resolutions (incident logging);
• Follow established operational procedures and contribute to their continuous improvement.

👤 Our Criteria:

• 1+ years of experience in a similar role (Payment Monitoring, Payment Support, or Fraud/Risk Operations);
• Experience in iGaming, Forex, Crypto, or similar high-load industries is a strong plus;
• Good understanding of payment systems, transaction flows, and the difference between Card processing and APMs;
• Understanding of core payment metrics, especially Approval Ratio (AR) / Conversion;
• Experience with monitoring and analytics tools (e.g., Grafana, Kibana, Tableau, Excel) will be an advantage;
• Ability to stay calm, focused, and effective in incident-driven and high-pressure situations;
• Strong communication skills in English (both written and spoken) for communicating with international PSPs.

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.