Jobs Sysadmin

Responsibilities:

• Provide technical support to employees
• Select and purchase equipment
• Prepare equipment for new employees
• Maintain equipment records
• Support office network
• Improve and automate IT department processes

Requirements:

• Advanced knowledge of MacOS, Windows, Linux
• Basic command line knowledge (sh, bash, cmd\powershell)
• Basic understanding of network models (OSI, TCP/IP)
• Understanding of how network protocols work (DHCP, DNS, HTTP, SSL, SSH, VPN)
• Problem identification and resolution skills

Would be a plus:

• Basic knowledge of the Bash and/or Python programming languages
• Basic knowledge of Jenkins, AWS

Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 2+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What we expect

• Ownership of operational tasks
• Ability to handle routine work and technical issues
• Structured approach to documentation and processes
• Proactive mindset and willingness to learn

We offer

• Competitive EUR salary
• Quarterly bonus system
• Flexible schedule
• Medical insurance
• Unlimited vacation and sick leave
• Budget for professional learning
• Modern hardware

Responsibilities

• Provide IT support to employees (remote and on-site)
• Manage user accounts, permissions, and system access
• Handle onboarding and offboarding from the IT side
• Prepare and configure employee workstations
• Manage IT equipment procurement, delivery, and inventory
• Troubleshoot hardware, software, and system issues
• Maintain IT documentation and asset records
• Support internal tools (Google Workspace, Atlassian, GitHub)
• Assist with cloud access management (AWS / GCP / Azure basics)
• Participate in IT infrastructure and security improvements

Requirements

• 2+ years in IT support / Service Desk / system administration
• Experience with access management, onboarding, equipment provisioning
• Experience supporting macOS and Windows
• Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
• Experience with ticketing systems
• Basic understanding of cloud platforms (AWS / Azure / GCP)
• Basic understanding of GitHub access management
• Experience maintaining documentation
• Ukrainian required, basic English

Nice to have

• Experience with MDM solutions
• Experience with VPN or LDAP
• Administration experience in Atlassian, GitHub, AWS
• Interest or experience in security topics (Zero Trust, access control, endpoint security)

What we expect

• Ownership of operational tasks
• Ability to handle routine work and technical issues
• Structured approach to documentation and processes
• Proactive mindset and willingness to learn

We offer

• Competitive EUR salary
• Quarterly bonus system
• Flexible schedule
• Medical insurance
• Unlimited vacation and sick leave
• Budget for professional learning
• Modern hardware

GR8 Tech builds B2B iGaming platforms for operators who play to lead.
 

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
 

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:
 

This role exists to keep our internal IT environment stable, secure, and friction-free so teams can focus on building products instead of dealing with technical disruptions.
You’ll help us maintain a reliable workplace infrastructure by ensuring that devices, networks, meeting rooms, and internal services run smoothly for everyone across the office.

THE POSITION REQUIRES ONSITE WORK IN THE KYIV OFFICE.
 

What you’ll work on:
 

You’ll support the day-to-day operation of the company’s workplace infrastructure in the Kyiv office. This includes endpoint devices, local networks, meeting room systems, and internal IT services used by employees.

The role combines hands-on technical support with ownership of workplace systems and asset management, ensuring everything from laptops to conference room technology works reliably.
Complexity comes from supporting a fast-moving environment with multiple internal tools, integrations, and a growing number of users.
 

What you’ll drive:
 

Workplace infrastructure & reliability

• Maintain and support office infrastructure including printers, Wi-Fi networks, meeting room equipment, and endpoint devices.
• Monitor LAN connectivity and troubleshoot network issues to ensure stable office operations.
• Maintain meeting room systems (TVs, AppleTV, HDMI, AirTame, Zoom Room, Jabra devices, projectors) and ensure they remain fully functional.
• Manage and update cable setups and hardware installations across office workspaces.
   

Device lifecycle & user support

• Prepare and configure laptops and peripherals for new employees, internal transfers, and replacements.
• Troubleshoot hardware and software issues for Windows and macOS environments.
• Provide technical support to employees and resolve issues efficiently to minimize downtime.
• Process offboarding activities including device wiping and access removal to ensure data security.
   

IT systems & infrastructure support

• Manage Active Directory users, groups, and policies.
• Support OS deployment processes and system updates using tools such as MDT and WDS.
• Configure and troubleshoot VPN access and internal connectivity issues.
• Support security tools including antivirus deployment and endpoint protection policies.
   

Asset management & operations

• Maintain accurate inventory records for all IT equipment including stock, deployed devices, and incoming hardware.
• Coordinate delivery and transfer of IT equipment between users, service centers, and offices.
• Keep server rooms, service desk areas, and hardware storage organized and documented.
• Maintain up-to-date documentation for printers, meeting rooms, and network infrastructure.
   

What makes you a GR8 fit:
 

• 2+ years of experience in Service Desk, IT Support, or similar roles.
• Strong troubleshooting skills in Windows (Windows 10 / Windows Server) and macOS environments.
• Hands-on experience with Active Directory (user/group management, policies, OU structure).
• Understanding of networking fundamentals (OSI model, TCP/IP, DHCP, DNS).
• Experience troubleshooting connectivity and remote access (VPN, RDP, SSH).
• Familiarity with OS deployment tools and patch management systems.
• Experience working with IT ticketing systems (JIRA or similar ITSM tools).
• Solid communication skills and ability to support users in a fast-paced environment.
• Experience managing print servers and implementing self-service printing solutions.
• Familiarity with endpoint security tools such as CrowdStrike.
• Experience with Google Workspace tools (Gmail, Drive, Calendar).
• Understanding of ITIL / ITSM practices.
• Experience supporting meeting room technologies and AV equipment.
• Intermediate+ English.
   

Why you’ll love working here: 
 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:
 

GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Keep IT operations seamless. Build structure. Drive automation.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.

This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.
Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.

*This is a full-time hybrid role that combines the flexibility of remote work with the collaboration of office days.
 

Location: Dnipro (2 days in the office minimum / 3 days remote)

Working Hours: 12:00 — 20:00 Kyiv time

Commute: Fully covered corporate taxi for all your office days.
 

Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us — even you!

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the IT & Cybersecurity making that happen.
 

Your impact.

• Handle the imaging and deployment of user IT equipment (Laptops, Monitors, Keyboards, Mice, etc.)
• Execute excellent support for new and existing employees both onsite and remotely, ensuring that all support requests are addressed promptly and effectively
• Maintain Inventory of IT equipment for users on-site
• Monthly SaaS audits for users/licenses not using tools
• Manage and handle tickets within the IT ticketing system as well as communication platform(s) via Email and Slack; Serve as Tier 1 and 2 contact points for IT issues
• Proactively identify opportunities for process improvements and contribute to the overall efficiency and effectiveness of our support operations
• Perform on site maintenance of IT equipment including network equipment, security cameras, and smartboards
• Engage with team members, sharing insights, best practices, and troubleshooting techniques to collectively enhance our support capabilities
• Proactively seek solutions and independently manage workload by efficiently prioritizing tasks, conducting thorough research, and utilizing available resources to resolve technical issues promptly
• Be a trusted and reliable team member and peer for cross-functional colleagues
   

Your Experience

• 6+ months of experience in Technical Support (strongly preferred)
• At least B1+ level of English proficiency, with confidence in both spoken and written communication
• Familiarity with troubleshooting OS Windows/Mac and SaaS applications
• Basic Network Troubleshooting knowledge
• Ability to work with hardware vendors and service centers
• Willingness to learn new skills in IT Support and Remote First technical environments
• Strong problem-solving skills and resourcefulness
• Excellent communication skills both written and verbal
   

Total Rewards

Work should be meaningful and rewarding. HealthJoy offers a robust package of employee perks and benefits, including:

• Employment: HealthJoy LLC is part of the Ukraine Diia City legal framework. On your first day, you will sign a Gig-Contract via the Vchasno system, gaining the status of a Gig-Specialist.
• Remote Work: Being a remote-first company, we do not require employees to be in office on a regular basis. Additionally, we provide the needed essential work equipment for comfortable work from home.
• Flexible Paid Time Off Programs: Prioritising efficient collaboration and communication, we offer flexibility with time off requests for vacations or personal matters leaves, trusting you to manage your time and take the breaks you need to be your best.
• Growth and Development as a Priority: We foster a culture of continuous growth through open feedback, fair performance evaluations, and ongoing development opportunities. Our annual Performance & Compensation Review Cycle recognizes each person’s contributions and supports their growth in line with business priorities.
• Learning Opportunities: Benefit from company-sponsored English classes, a corporate learning platform “Udemy Business” for professional development, and internal/external educational events.
• Healthcare: As a healthcare-focused company, we provide 100% health insurance coverage for our teammates, with the option to insure their family members at a reduced rate.
• Mental Health Support Program: Individuals have the opportunity to apply for personal therapy sessions sponsored by company or review additional virtual lectures to keep awareness around mental health support.
• Wellness Support: Access to special corporate discounts and offers at Sport Life, one of Ukraine’s largest sports hubs.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Oleksandr Kushchynskyi, our Product Manager, we’re looking for a System Engineer to join our team of superstars transforming the EdTech industry.

What team will you be a part of?

Infrastructure Squad ensures smooth operations and scalable growth for the business. The team designs and implements solutions to enhance the daily experience of everyone at Headway Inc.
 

This job is perfect for you if you:

— Want to own and scale corporate IT infrastructure end-to-end, not just “support tickets.”
— Are an A-player who takes initiative, prioritizes well, and thrives in a high-volume, fast-paced environment.
— Enjoy communicating with business stakeholders, translating needs into secure, scalable solutions, and documenting them clearly.
 

What will you do:

— Own and scale on-prem IT infrastructure and network architecture (WiFi, LAN/WAN, VPN, DNS), including backup systems (UPS, hardware backups).
— Administer the corporate SaaS ecosystem end-to-end (Google Workspace, Slack, Notion) and optimize how teams use it.
— Implement and manage security foundations: IAM (Google Workspace, Okta), device management (Jamf), and security policies across all corporate devices.
— Design and build IT process automations to eliminate manual work and improve efficiency.
— Manage IT assets and software licenses lifecycle, maintaining accurate inventory and operational readiness.
— Lead the Jira ITSM environment and maintain a high-standard Internal Knowledge Base.
— Optimize IT operations to a level where they can be smoothly managed by a team (and help shape what that team should look like).
 

What do you need to join us:

— 4+ years of experience in System Administration / IT Operations (or similar roles).
— Strong networking knowledge and hands-on experience managing corporate networks (protocols, VPN, DNS, WiFi).
— Advanced administration of Google Workspace, Slack, and Jira (including ITSM practices).
— Security mindset and experience with MDM (Jamf) and IAM configuration (Google Workspace, Okta).
— Ability to script or use low-code/no-code tools to automate IT workflows and reduce manual operations.
— A strong documentation culture: you enjoy creating clean, structured, and useful docs.
— High ownership, ability to prioritize business needs, and motivation to build/lead a team in the future.
— Alignment with the values of our team (SELECT).
 

What do we offer:

— Work within an ambitious team on a socially impactful education product.
— An office with a reliable shelter, generators, satellite internet, and other amenities.
— Access to our corporate knowledge base and professional communities.
— Personal development plan.
— Compensation for English language learning, external training, and courses.
— Medical insurance and full sick leave compensation.
— Sports activities: running, yoga, boxing, and more.
— Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year. Besides that, we provide 20 paid vacation days per year.
— Supporting initiatives that help Ukraine. Find out more about our projects here.
 

Working schedule:

This is a full-time position. During the 3-month probation period, we ask you to work full-time from our office to get fully onboarded, build strong cross-team collaboration, and dive deep into our IT environment.

After probation, you’ll switch to a hybrid format — you’ll mainly work from the office, with the option to work from home occasionally when needed.
 

Are you interested?
Send your CV!

Who We Are:
Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.  

About the Product:
This is a hyper-scale fintech platform trusted by over 40 million users worldwide, offering access to multi-asset trading – including stocks, indices, currencies, and digital assets.

The product operates as a regulated, data-intensive financial ecosystem, processing massive volumes of transactions and real-time customer interactions daily. It’s well-funded, profitable, and known for pushing innovation in AI, automation, and data governance across its operations. Advertising presence is strong (especially in the UK), but behind the scenes is a serious engineering culture solving hard, real-world problems at scale.

About the Role:
This is a hybrid role where you’ll act as both the architect for complex BizOps initiatives and the leader of the integration engineering team, guiding the implementation of your blueprints and driving hands-on decisions with internal platforms.

You’ll report directly to the Director of BizOps, shaping architecture for AI-first automation, overseeing API and integration patterns, and ensuring alignment across cross-functional domains like security, IT, compliance, trading, and customer support.

This isn’t about maintaining legacy systems. You’ll design new architectures from scratch, define standards, challenge assumptions, and build a reusable platform of services that internal teams can scale on.

Every initiative touches multiple business domains – from R&D to Data to Security. You won’t be siloed into one stack, tool, or domain. You’ll be trusted to make end-to-end architectural calls, balance technical elegance with delivery, and operate as a multiplier across the company.

Key Responsibilities:

Architecture & Design

• Own the technical architecture of internal BizOps platforms – spanning applications, integrations, and automation systems.
• Design scalable, modular solutions that serve diverse business domains (compliance, support, trading, finance).
• Define and evolve the company’s AI architecture: from RAG pipelines and agent orchestration to latency, security, and performance design.
• Build reusable frameworks for APIs, data pipelines, and internal automation – with strong observability and operational hygiene.
• Ensure every design balances delivery speed with long-term scalability and cost-efficiency.

Leadership & Collaboration

• Lead a compact, senior Integration Engineering team – set direction, review architecture, and guide delivery.
• Provide architectural guidance across BizOps squads; coach developers and unblock projects.
• Collaborate cross-functionally with BAs, solution architects, data teams, R&D, and security to align architecture with business needs.

Integration & Data Ownership

• Own architecture and delivery of integrations – internal tools, external APIs, CRM, data lake, and BI pipeline.
• Design integration patterns (event-based, ETL, real-time) that serve business-critical workflows.
• Drive automation and orchestration across teams using data-driven and AI-enhanced designs.

Governance & Continuous Improvement

• Define development standards and architecture review processes across BizOps engineering.
• Ensure security, compliance, and reliability across systems and integrations.
• Bring in new tools, frameworks, or platforms when they accelerate the team’s ability to deliver smarter and faster.

Required Competence and Skills:

• 7+ years designing and owning application or platform architecture across multiple domains.
• Proven experience building and scaling internal or product platforms serving multiple teams or business units.
• Strong hands-on system design capability – able to design practical, production-ready solutions (not just conceptual diagrams).
• Experience in designing and delivering AI-driven systems in production.
• Hands-on experience with LLM-based solutions such as RAG pipelines, agent-based architectures, orchestration, and performance considerations.
• Ability to explain architectural trade-offs in AI systems (latency, cost, reliability, hallucination handling, observability).
• Defined integration architecture patterns across multiple systems or domains (API-based, event-driven, real-time, ETL).
• Comfortable working in integration-heavy environments (CRM, data platforms, internal tools, external APIs).
• Strong understanding of full application lifecycle (backend, frontend, data, testing, orchestration).
• Experience designing systems that support real business workflows (Ops, Finance, Risk, Compliance, Support, etc.).
• Ability to translate business problems into scalable architectural solutions.
• Thrives in fast-moving environments and can bring structure to evolving systems.
• Comfortable balancing delivery speed with long-term scalability and cost-efficiency.

Nice to have:

• Experience in regulated industries (FinTech, compliance-heavy environments).
• Exposure to enterprise platforms (Salesforce, MuleSoft, Databricks, Azure, etc.).
• Experience designing internal developer platforms or AI frameworks.
• Strong build-vs-buy evaluation experience.

Why Us?

We provide 20 days of vacation leave per calendar year (plus official national holidays of the country you are based in).

We provide full accounting and legal support in all countries in which we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

About the role:

We are expanding our Internal IT team and looking for a hands-on, highly motivated and detail-oriented IT Support Specialist (L1/L2) who will ensure smooth operations of internal IT services, tools, and infrastructure across our global organization.
This role combines the responsibilities of ITSM, elements of ITAM, and Office and Cloud Infrastructure support.

You will work closely with business stakeholders, engineering teams, and system owners to guarantee reliability, fast response, and stakeholder satisfaction. Reports to: Director of Operations
 

Key Responsibilities

ITSM (Service Desk and Support, L1/L2)

• Act as a primary point of contact for end-users, ensuring timely and effective resolution of technical requests and issues
• Handle first-line requests (password resets, VPN issues, device troubleshooting, subscriptions/SaaS access).
• Diagnose, categorize, and route incidents, service requests, and problems 
• Resolve hardware/software issues (Windows, macOS, VPN, subscriptions).
• Support SaaS systems access and user onboarding/offboarding.
• Maintain clear communication during outages, incidents, and planned maintenance.
• Execute standard Change Management tasks (L1/L2).
• Standardize ITSM process improvement, automation, documentation, and knowledge base articles

ITAM (IT Asset Management)

• Own and manager the full lifecycle of IT assets within the organization.
• Manage and maintain accurate records for all IT assets, including software, hardware, licenses, subscriptions, and SaaS systems.
• Manage the procurement of new IT assets and register them accurately in the asset inventory system.
• Configure and deploy new hardware and software for Proxetters (OS setup, device enrollment, security policies configurations)
• Monitor and analyze asset usage and lifecycle status (asset health, warranty, capacity, etc) to optimize inventory and licensing
• Manage the safe and secure decommission and disposal of end-of-life IT assets
• Collaborate with office managers and external vendors to ensure timely procurement and distribution of assets.

Office and Infrastructure Support

• Support and monitor office network and connectivity (LAN, Wi-Fi, VPN, firewalls, access points, etc).
• Monitor networks troubleshooting and escalate complex network issues to senior engineers/vendors.
• Support office IT hardware (printers, badge/access control systems, CCTV, meeting room equipment).
• Manage backup and recovery procedures (local and cloud environments)
• Support and maintain on-premise and cloud servers used for internal purpose
• Assist engineering teams with cloud infrastructure (AWS, Azure, GCP) for project use
   

Requirements

• 3+ years of experience in IT support or IT operations
• Strong troubleshooting skills for macOS and Windows environments
• Solid networking knowledge (TCP/IP, DNS, DHCP, routine basics, Wi-Fi troubleshooting, VPN)
• Experience working with identity systems (Google Workplace, MS Entra)
• Practical experience with ITSM tools (e.x Jira Service Management or similar)
• Experience with device enrollment, OS imaging, patching, and endpoint security (MS Entra, Apple Business Management, ManageEngine, Crowstrike, CloudFlare or similar)
• Strong experience with SaaS applications, access management, roles and groups, SSO logic
• Hands-on experience with asset management and inventory systems (Jira Service Management Assets or similar)
• Hands-on experience with Jira cloud administration
• Strong customer service mindset: friendly, respectful, and solution focused
• Proactivity and problem solving skills, ability to operate independently
• High responsibility and ownership mentality (“Even If I don’t know how to resolve something, I’ll figure-out the optimal solution and solve it”)
• Experience working with a global/distributed company (at least 2+ countries)
• English level B2+
• Familiarity with ITSM and ITAM best practices.
   

Nice-to-have requirements

• Experience with automation (Bash, PowerShell, Python - basic+ level)
• Understanding of IT security best practices (MFA, conditional access, device compliance policies)
• Familiarity with CCTV systems, access control, and office IT hardware integrations
• Experience with middle ware systems (Zapier, n8n, maker or similar)
• Experience with configuring cloud infrastructure from scratch (Azure, AWS, GCP)
• Familiarity with data warehousing/BI visualization tools

We are a ZOMRO company is an international hosting company offering a full range of services, from shared hosting, Cloud VPS, and dedicated servers to domain registration and additional hosting solutions. Founded in 2014 in Ukraine, we’ve since expanded across the globe. Today, thousands of customers trust our years of expertise to power reliable systems and deliver efficient solutions for challenges of any complexity. 

We’re growing our professional team and invite you to help us shape the future of hosting.

Responsibilities:

• Providing technical support to users, troubleshooting and resolving issues.
• Administering and maintaining Linux and Windows operating systems.
• Advising clients on the use of hosting company services, including hosting and domain setup.
• Monitoring and analyzing OS performance, identifying and addressing malfunctions.

Mandatory Requirements:

• Integrity and a responsible approach to duties.
• Motivation to work and the ability to quickly acquire new knowledge.
• Proficiency in Ukrainian.

Candidates who meet at least one of the following criteria are encouraged to apply:

• Final-year students specializing in IT.
• IT education but no prior work experience in IT.
• No IT education but relevant IT work experience.
• Experience installing Linux and working with the command line.
• Familiarity with various CMS platforms and installation skills.
• Experience transferring websites between servers or platforms.
   

Preferred Qualifications:

• Technical (IT) education.
• English proficiency at a pre-intermediate level.
• Knowledge or experience with Linux and Windows operating systems.
• Basic understanding of DNS, Apache, Nginx, MySQL, FTP, POP3, SMTP, and SSH principles.
• Familiarity with computer networks, including LAN, WAN, and routing.
   

If you are eager to work and grow as an IT specialist, submit your resume and join us for an interview!

We Offer:

• A modern, well-equipped office in an IT company.
• Competitive salary plus regular performance-based bonuses.
• Timely salary payments twice a month.
• Official employment with transparent payment terms, without "envelope" salaries.
• Net salary is paid directly to your bank account after taxes are covered by the company.
• Salary tied to the USD exchange rate.
• Transportation to and from work via taxi.
• Office perks: tea, coffee;
• A sports corner with a table tennis setup, pull-up bar, weights, and darts for physical activity and stress relief.
• Relaxation area featuring a PlayStation 5, VR headset, and board games.

Work Conditions:

• Modern and comfortable workstations equipped with all necessary technology.
• Opportunities for training and professional development.
• Five-day work week with a fixed schedule.
• Eight-hour workday with a lunch break.
• Annual paid vacation.
• Sick leave compensation.
• Flexible work schedule with adjustments for personal matters.
• Reservations are possible in accordance with applicable law and the company's internal procedures and based on the selection results.

We are open to candidates with minimal experience who are quick learners.

We are looking for a Junior Strong / Middle System Administrator to join our team. This role is ideal for a hands-on professional who combines solid technical skills with strong organizational abilities and enjoys contributing to smooth, efficient company operations.

Requirements

• 2+ year of experience in system administration and/or technical support
• Confident user of office and productivity software
• Strong troubleshooting skills across hardware, software, and network issues
• Basic understanding of office management processes and equipment maintenance
• Familiarity with IT security principles and best practices
• Strong organizational skills and ability to multitask in a dynamic environment
• Strong communications level
• English Level is Intermediate or above

Responsibilities

• Provide technical support for hardware, software, and network-related issues
• Perform routine system and equipment maintenance to ensure reliability and efficiency
• Troubleshoot and resolve technical issues to maintain a stable and seamless work environment
• Oversee office-related operations such as equipment setup, basic facility support, and vendor coordination
• Manage inventory of office supplies and IT equipment to ensure optimal resource usage
• Maintain accurate records of equipment, software licenses, warranties, and service agreements

We Offer

• Medical insurance after the trial period
• Team-building activities
• 24 paid vacation days per year
• 5 paid sick leave days per year

 Ready to level up your career? Join Playtech as a Senior Network Operations Engineer!

Are you ready to make an impact in the world of cutting-edge infrastructure? Playtech’s Infrastructure team is searching for a driven and innovative Senior Network Operations Engineer to help keep the digital gears turning smoothly. If solving challenges excites you and networking is your playground, this is the opportunity you’ve been waiting for.

Your influential mission. You will...

• Keep Things Running: Manage and support critical networking components to ensure uninterrupted service.
• Shape the Future: Maintain firewall rules and configure load-balancer business logic with the guidance of an experienced team.
• Innovate & Experiment: Be part of infrastructure-focused R&D projects that push boundaries.
• Build Smarter: Help to develop automation tools to optimize processes.
• Be the Guardian: Take on on-call duties to ensure network infrastructure remains rock-solid 24/7.

Components for success. You...

• Are a Creative Thinker: You approach problems like a true engineer, thinking outside the box and crafting both tailored and standardized solutions.
• Excel as a Networking Pro: You’re experienced in building and maintaining robust network infrastructures that support diverse products.
• DemontrateTechnical Know-How: Your hands-on expertise spans firewalls, load balancers, switches, routers, and DDoS mitigation solutions (bonus points if CheckPoint, F5, Juniper, or Cisco is in your arsenal!).
• Remain Cool Under Pressure: You excel in dynamic situations, adapting quickly and strategically while juggling multiple tasks with precision.
• Leverage Automator Extraordinaire: You prefer to work smart by leveraging scripting, automation, and orchestration tools.
• Communicate and Connect Effectivly: With your polished English communication skills, you effortlessly collaborate with colleagues and clients.

You'll get extra points for...

• Familiarity with cloud networking concepts and public cloud platforms (like AWS) gives you a winning edge! 

Thrive in a culture that values...

• Innovative Projects: Tackle unique challenges with industry-leading tools and technology.
• Expert Mentorship: Work alongside top-notch specialists and accelerate your learning.
• Holistic Growth: Enjoy support for your professional journey, active lifestyle, and mental well-being.
• Community Spirit: Engage in exciting events and enjoy perks that make you proud to belong.

INFRASTRUCTURE UNIT
Our infrastructure is spread over 20 different countries and 34 data centers. We rely on 25 000 virtual machines and have 39 000 TB of storage space.
Impressive? Using cutting-edge technologies, we provide central IT infrastructure service to business and internal customers worldwide.

NETWORK OPERATIONS TEAM
The Network Operations team is a dynamic and highly skilled group of Engineers who are ensuring the seamless functioning of digital networks. They possess a deep understanding of complex network architectures and protocols, allowing them to tackle any challenge that comes their way. With our collaborative spirit and unwavering commitment to excellence, we form a cohesive team that thrives on innovation and pushes the boundaries of what is possible in the world of networking.

We are looking for a System Administrator with a passion for automation and DevOps practices to join our engineering team. This role is ideal for someone who is strong in system administration and eager to grow into a full-fledged DevOps engineer. 

Responsibilities: 

• Administer and maintain Windows servers, Active Directory, MS Terminal Server, and MS SQL environments. 
• Configure and manage Linux servers (strong Linux knowledge required). 
• Design and maintain backups and high-availability clusters. Manage VMware infrastructure and work with cloud technologies (AWS/Azure/GCP). Configure and maintain network infrastructure, including routing, VPNs, and firewall rules. 
• Automate infrastructure deployment and management using Ansible, Terraform, Helm. 
• Work with Git for version control and infrastructure as code. 
• Set up and maintain monitoring and alerting systems. 
• Collaborate with developers to streamline deployment pipelines and improve CI/CD processes. (Nice-to-have) Work with ELK stack, Kubernetes, and container orchestration systems. 

Requirements: 

• Strong experience in Windows and Linux system administration. Hands-on experience with VMware or other virtualization platforms. Good understanding of networking: routing, VPN, DNS, load balancing. 
• Experience with backup and disaster recovery strategies. Scripting/automation experience (Bash, PowerShell, Python is a plus). 
• Familiarity with infrastructure-as-code tools (Ansible, Terraform, Helm). 
• Experience with Git and version control best practices. 
• Basic knowledge of cloud environments (AWS/Azure/GCP). 
• Desire to grow into a DevOps role and learn Kubernetes, CI/CD, and modern deployment practices. 

Nice-to-have: 

Experience with ELK stack, Prometheus/Grafana monitoring. Experience with Docker, Kubernetes, or other orchestration platforms. 

We offer: 

Opportunity to transition from classic system administration to full DevOps engineering. Work with a professional and supportive team. Modern tech stack and automation-first mindset.

We invite you, a highly motivated and results-oriented Junior NOC Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Helpware is a global company providing outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. We partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.
 

About the Role
 

The System Administrator plays a key role in maintaining and improving the stability, security, and performance of client systems, with a focus on Microsoft Azure and enterprise infrastructure. This position requires solid technical experience, strong troubleshooting skills, and a proactive approach to managing cloud and on-premises environments. You’ll support daily operations, lead mid-size technical initiatives, and collaborate with senior administrators to ensure systems are scalable, secure, and aligned with business needs.

Key Responsibilities:

• Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS)
• Manage and support Active Directory, Azure AD, group policies, and multifactor authentication
• Monitor and maintain system performance, capacity, and availability
• Implement and maintain security best practices and compliance standards (HIPAA, etc.)
• Perform routine maintenance, patching, and updates across environments
• Troubleshoot and resolve system issues, escalating when necessary
• Develop and maintain automation scripts (PowerShell, etc.) to improve efficiency
• Assist in planning and deploying infrastructure projects and upgrades
• Maintain accurate documentation, change management logs, and runbooks
• Provide Tier 2/Tier 3 technical support for escalated incidents
• Collaborate with cross-functional teams to align IT operations with organizational goals

Requirements:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 3–5 years of experience in system administration or IT infrastructure management
• Hands-on experience with Microsoft Azure and Windows Server environments
• Solid understanding of identity management, authentication, and access controls
• Proficiency in scripting and automation (PowerShell preferred)
• Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions
• Working knowledge of networking, firewalls, and security principles
• Strong analytical, troubleshooting, and problem-solving abilities
• Excellent communication and time management skills
   

Preferred Skills:

• Experience with ITIL or similar operational frameworks
• Knowledge of configuration management and monitoring tools
• Experience with SIEM systems or security monitoring (e.g., Splunk, Sumo Logic)
• Exposure to healthcare IT or compliance environments (HIPAA, SOC 2)

We Offer:

• Schedule: 2 pm - 11 pm Kyiv time
• Competitive compensation linked to the USD rate
• Medical insurance after the trial period
• English classes
• Corporate training and events
• Opportunity to work in a global company with career-growth potential