Jobs at Djinni

About the Project
We are building a system that integrates multiple databases and external APIs, aggregates information from various sources, and builds a real-time knowledge graph to track complex relationships between entities.

Key Requirement
‼️ Hands-on experience with graph databases (minimum 6 months) is mandatory.
We will only consider candidates with practical experience in data modeling and writing queries for graph databases.

Tech stack: Python, FastAPI, SQL, NoSQL, graph, Docker, Docker Compose.

Required Skills
— 3+ years of commercial experience as a Backend Python Developer
— Hands-on experience with graph-structured data (minimum 6 months)
— Strong knowledge of SQL and NoSQL databases
— Good understanding of AWS and cloud-based architectures
— Fluent English
— Degree in Computer Science, Mathematics, or related field

Responsibilities
— Design, develop, and maintain backend services in Python
— Build, optimize, and scale cloud-based graph databases
— Model complex relationships using graph data structures (nodes, edges, properties)
— Integrate graph databases with other data storage solutions (SQL / NoSQL)
— Design, plan, and implement proof-of-concept solutions involving graph technology
— Optimize and troubleshoot graph queries
— Provide best practice recommendations for graph database design and integration
— Collaborate with cross-functional teams and present technical solutions to stakeholders

We are starting a new team focused on lead generation and user acquisition for external B2B clients via Telecom-based and Digital marketing channels. To strengthen this direction, we are looking for a skilled User Acquisition Manager to lead campaign strategy and execution, ensuring performance-driven growth for our clients.

Responsibilities:

•Create, implement, monitor, and manage messaging campaigns for user acquisition (SMS/Viber/Google Messages with our proprietary Big Data tools and services).

•Independently manage full-cycle campaigns: from strategy to execution and continuous optimization

•Analyze performance data to ensure strong ROI and effective budget allocation

•Optimize existing creative strategies, funnels, channels and test new ones to improve acquisition metrics

•Conduct market and competitor research to identify emerging trends and growth opportunities

•Deliver consistent, positive results while maintaining cost-efficiency

Requirements:

•Proven track record in managing retention or performance-based user acquisition campaigns (CPA model), particularly in e-commerce, banking or insurance verticals

•Solid understanding of conversion tracking, analytics, and campaign optimization techniques

•Experience with email marketing tools or Telecom-based channels (SMS/Viber) driving traffic to digital destinations is a plus

•Hands-on expertise with Google Ads, Facebook Ads, and performance marketing tools is a plus

•Proficiency with BI tools such as Power BI, Tableau or Google Data Studio

•SQL knowledge is a plus

•Analytical mindset, self-starter attitude, and a strong focus on delivering profitable outcomes

•Ability to work autonomously and take full ownership of campaigns

We offer: 
•A unique opportunity to build a new business direction within Ukraine’s largest and most trusted mobile operator
•Remote work format with optional office visits
•Competitive salary and quarterly performance bonus
•Paid sick leave and vacation
•Flexible working hours
•Comprehensive medical and life insurance
•Opportunities for professional growth and career development
•Friendly, supportive, and collaborative team environment

At Group107, we are looking for a proactive and results-driven IT Project Manager to join our Project Management team in Lviv. In this role, you will oversee the delivery of diverse projects, including e-commerce, SaaS, and marketing solutions. You will collaborate with cross-functional teams, ensure smooth project execution, and maintain strong communication with stakeholders to deliver high-quality results.

Requirements

• 2+ years of experience in IT project management or software development projects
• Proven track record of successfully managing end-to-end project delivery
• Experience with project management tools such as Jira, Trello, or Zoho Projects
• Solid understanding of SDLC and Agile methodologies
• Strong leadership and team coordination skills
• Problem-solving mindset with a focus on results and delivery
• Upper-intermediate level of English (both written and spoken)

Nice to have:

• Knowledge of WordPress, accessibility standards, or e-commerce platforms

Responsibilities:

• Create and manage project plans, timelines, and budgets
• Define project scope, goals, and deliverables in collaboration with stakeholders
• Allocate resources and monitor project progress against milestones
• Coordinate cross-functional teams (developers, designers, QA engineers)
• Facilitate effective communication between teams to ensure alignment
• Lead Agile ceremonies including stand-ups, sprint planning, and retrospectives
• Act as the primary point of contact for clients and internal stakeholders
• Gather, analyze, and clarify project requirements
• Manage stakeholder expectations and handle scope changes
• Identify risks and develop mitigation strategies
• Resolve project-related issues to prevent delays
• Prepare and maintain project documentation and reports
• Track and report KPIs and overall project performance
• Ensure deliverables meet quality standards and client expectations
• Collaborate with QA teams to ensure proper testing and feedback cycles

We Offer:

• 20 vacation days (workdays)
• 7 sick days
• Personalized career growth
• Internal English classes
• Education reimbursement
• Corporate events and team buildings
• Equipment provided

Responsibilities:

• Design, develop, and maintain C++ applications and services that interact with embedded systems, specifically using Ardupilot/PX4 or other similar platforms.

• Collaborate with hardware engineers to integrate C++-based software with embedded systems and sensors, enabling seamless data exchange and device control.

• Identify, troubleshoot, and resolve software and hardware integration issues, ensuring high-quality, reliable, and performant solutions.

• Utilize Python for up to 20% of development, mainly for scripting, testing, and automation tasks.
 

Required Qualifications:

• 5+ years of experience in development with a focus on embedded systems, device programming, or hardware interfacing.

• Proven experience with Ardupilot/PX4 or similar platforms (e.g., Betaflight, iNav).

• Solid understanding of embedded systems, microcontrollers, and hardware-software interaction.

• Strong expertise in C++, with experience in performance optimization,

multithreading, and I/O operations in resource-constrained environments.

• Experience with Python for development, including scripting, testing, and automation, as well as its use in embedded systems.

• Experience with serial communication protocols (e.g., UART, SPI, I2C).

• Experience in Linux/Unix environments and tools (e.g., Git, SSH, command-line utilities).
 

Will be a plus:

• Experience with single board PCs (e.g., Raspberry Pi, Arduino, etc.).

• Knowledge of cloud technologies or IoT platforms (e.g., MQTT, AWS IoT, Google Cloud IoT).

• Soldering and engineering skills.

• Experience with 3D printing.

Надаємо бронювання*

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as a Senior QA Engineer!

Requirements:

Education & Experience:
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related STEM field
- 3+ years of experience in QA engineering or software testing
- Experience in high-throughput or low-latency environments (ideally quantitative systems, HFT, or financial applications)

Core Technical Skills:
- Strong knowledge of testing methodologies, version control, and SDLC best practices
- Strong mathematical background (probability theory, statistics, numerical methods relevant to trading strategy development)
- Experience testing REST APIs and WebSocket-based services
- Hands-on experience with monitoring and observability tools (e.g., Grafana, Prometheus, Kibana)
- Proficiency in writing SQL queries for data validation and debugging
- Familiarity with Linux command-line tools and Docker
- Confidence working with shell commands, logs, system tools, and process monitoring
- Experience with API testing tools (e.g., Postman)
- Proficiency in scripting/programming languages (Python)
- Experience with test automation frameworks (e.g., Pytest, Selenium, Pandas)
- Familiarity with version control systems and CI/CD workflows

Trading Systems Knowledge:
- Understanding of market microstructure and trading products (spot, futures, swaps)
- Ability to reason through quantitative problems and collaborate with researchers to implement models
- Familiarity with low-latency and high-frequency trading (HFT) systems

Problem-Solving & Analytical Skills:
- Strong analytical and problem-solving skills
- Commitment to testing and quality assurance
- Proven ability to independently solve complex technical challenges with real industry impact
- Experience with automated testing, continuous integration, and deployment processes

Mindset & Soft Skills:
- Passion for technology, problem-solving, and continuous learning
- Intellectual curiosity and drive to grow in the quantitative finance industry
- Team player with strong communication skills
- Reliable and predictable availability to support production trading systems.

Обов'язки

As a QA Engineer, you will be an integral part of a high-performance team focused on:
- Low-latency infrastructure
- HFT and quantitative systems
- Real-time risk management tools
- You will work closely with developers, analysts, and system engineers to ensure the profitability, scalability, and reliability of our systems.

Key Responsibilities:
- Design, develop, and execute comprehensive test plans for trading infrastructure and internal tools, ensuring low latency, high availability, and scalability
- Build and maintain automated test suites for real-time quantitative systems and APIs
- Collaborate closely with developers and analysts to clarify requirements, align on edge cases, and ensure proper test coverage
- Investigate and debug issues in complex distributed systems
- Contribute to performance testing, latency benchmarking, and system monitoring
- Support CI/CD pipelines with automated testing strategies
- Maintain high standards of test coverage and documentation

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

 What you will do

• Participate in QA activities across the full product development lifecycle
• Design test strategies, test cases, and end-to-end scenarios for backend systems and REST APIs
• Execute tests, identify issues, analyze root causes, and verify fixes
• Build and improve automation infrastructure and testing utilities
• Perform API, integration, system, and performance testing
• Monitor quality and performance metrics
• Define and improve QA processes, benchmarks, and quality standards
• Create analytical reports and visualizations to support product validation
• Design KPI-based validation frameworks for optimization performance
• Validate algorithmic outputs using data analysis and quantitative methods

Requirements

• 5+ years of commercial experience as SDET or Test Automation Engineer
• Strong Python skills
• Experience with API testing and microservices
• Experience designing and implementing test strategies
• Strong understanding of functional, integration, and performance testing
• Hands-on experience with NumPy and Pandas
• Experience analyzing large datasets and interpreting results
• Ability to validate algorithmic outputs using data-driven approaches
• Strong problem-solving skills and ownership mindset
• Good communication and collaboration skills

Nice to have

• Experience with Pytest
• Experience with matplotlib, plotly, or seaborn
• Experience with Rust or willingness to learn
• Exposure to GIS projects
• Experience with large-scale datasets or big data environments
• Background in statistics, operations research, or applied mathematics
• Mentoring experience

Tech stack

Python, API Testing, Microservices, NumPy, Pandas, Rust, Kotlin, AWS, Docker, Kubernetes, Terraform

We offer

• Compensation: up to 4800 USD gross
• Salary review once a year based on performance review results
• Cooperation via Diia.City / Diia Employment
• Possibility of reservation from mobilization in accordance with current legislation and internal company policy
• Remote-first work format
• Paid vacation and sick leave (depending on cooperation format / jurisdiction)
• Medical insurance: basic coverage + mental health and vision care (depending on package)
• Well-being initiatives: online yoga / movement sessions and activities to support work-life balance
• Learning and development: courses, webinars, certification support, and internal knowledge-sharing sessions
• Community and events: internal events, meetups, and team activities
• Recognition and gifts: celebration of important milestones, gifts, and thoughtful team attention
• Autonomy and impact: no micromanagement, possibily of make influence on technical decisions and engineering practices
• Supportive professional environment, open communication, and minimum bureaucracy

We’re looking for a Full-Stack Developer with strong Python backend experience and modern React / Next.js frontend skills to help build secure, scalable AI-powered healthcare applications.

You’ll work on APIs, data-intensive systems, and intuitive UIs used for clinical insights and AI-driven workflows.

Backend Requirements (Python)

Required

• 4+ years of professional experience with Python

• Experience with PostgreSQL or other relational databases

  (schema design, indexing, query optimization)

• Experience building RESTful and async APIs

  (FastAPI, asyncio, aiohttp, or similar)

• Strong understanding of Python concurrency and parallelism
• Experience with ORMs (SQLAlchemy or similar)
• Background job systems (Celery, RQ, or similar concepts)

• Experience integrating AI / LLM services

  (OpenAI, Anthropic Claude, LlamaIndex)

• Experience with vector search / embeddings

  (pgvector, OpenSearch, Pinecone, or similar)

• Message queues: Redis, RabbitMQ, Kafka
• Familiarity with AWS: S3, EC2, RDS, CloudFront, SES, OpenSearch
• Experience writing tests with pytest (including async tests)

Nice to have

• Experience with HIPAA compliance
• Background in healthcare, medical data, or EMR systems
• Familiarity with FHIR APIs

Frontend Requirements (React)

Required

• 3+ years of experience with React 18+
• Strong TypeScript skills (strict mode)
• Experience with Next.js (App Router, SSR concepts)
• Tailwind CSS (utility-first, responsive layouts)
• Component libraries: Radix UI or similar
• State management: Zustand and/or React Context
• Data fetching: SWR or similar
• Forms: React Hook Form + validation libraries
• Data tables (TanStack Table, virtual scrolling)
• Frontend testing: Jest, React Testing Library
• Familiarity with Feature-Sliced Design (FSD)
• Strong understanding of accessibility (WCAG 2.1 AA)
• Experience with WebSockets for real-time features
• PDF rendering (PDF.js or similar)
• Comfortable with Git workflows and code reviews

Backend Responsibilities

• Design, implement, and maintain secure, well-documented APIs
• Build backend services for AI chat and clinical insights
• Parse and process data from documents, EMRs, and third-party APIs
• Design and optimize PostgreSQL data models
• Efficiently handle large datasets and historical patient records
• Integrate backend systems with LLMs and vector databases

Frontend Responsibilities

• Build and maintain responsive, accessible UI components
• Implement complex UI features: forms, tables, dashboards, real-time updates
• Follow Feature-Sliced Design principles
• Manage global and feature-level state effectively
• Integrate frontend with backend APIs
• Optimize performance for large datasets
• Build data visualizations and clinical timelines
• Monitor and improve Core Web Vitals and bundle size

Benefits

• Opportunities to work on diverse and challenging projects;
• A supportive and collaborative team environment;
• 12 vacation days per year;
• 5 sick days per year;
• English classes;
• Access to therapist and psychologist support for mental well-being.

We are a fast-growing B2B startup operating in international markets, looking for a motivated SDR (Sales Development Representative) to join our sales team. This is a role with real responsibility and hands-on exposure to global B2B sales.

The Role Focus

 • This position is primarily focused on lead generation and outbound prospecting

 • You will be responsible for sourcing, researching, and qualifying leads

Who You Are

● 2+ years of experience as an SDR / BDR in a B2B environment (experience with full-cycle sales is a strong advantage)

● Strong passion for sales, business, and startups

● Proven ability to write clear, compelling outbound messaging and prepare commercial proposals

● Experience with lead qualification and outbound prospecting (LinkedIn, email outreach, databases, etc.)

● Highly organized, self-driven, and comfortable working with KPIs and CRM systems

● Strong written communication and stakeholder management skills

Nice to Have

● Experience selling B2B SaaS or technology solutions (especially with insurance)

● Familiarity with CRM tools and outbound platforms

Tasks and Responsibilities

Design, setup and management of a software defined network (incl. software and hardware)
Design, setup and management of kubernetes based infrastructure
Ensure adherence of network to guiding security guidelines (esp. IEC-62443-3)
Design hybrid and cloud networking setup

Hard Skills

Hard Skills ordered by priority - Software defined networking and kubernetes network infrastructure design are mandatory skills

Software-Defined Networking (SDN)

• Proficiency in SDN technologies, including design, deployment, and management (e.g., VMware NSX, Cisco ACI, Open vSwitch).
• Experience integrating software-defined networking in cloud-native, Kubernetes/OpenShift environments.
• Knowledge of SDN management, programmability, and automation techniques.

Kubernetes Network Infrastructure Design & Management

• Expert in designing and managing enterprise-grade kubernetes network infrastructures.
• Skilled in configuring and managing network equipment (switches, routers, firewalls, load balancers) for containerized platforms
• Experienced with resilient network designs (High Availability, Load Balancing, Redundancy) for kubernetes

Security & Compliance

• Experience implementing network security standards, including Zero Trust architecture, secure segmentation, and firewall rules.
• Familiarity with cybersecurity standards (IEC 62443, NIST, ISO 27001, GDPR).
• Ability to secure networks, implementing robust firewall configurations, encryption (TLS/IPSec), and network access control.

Hybrid, Cloud and on premise networking setups

• Skilled in designing network topologies for hybrid-cloud deployments, ensuring seamless connectivity between cloud (Azure/AWS) and on-premise environments.

• Competence in deploying secure VPNs, firewalls, and gateways for hybrid scenarios.

   

Soft Skills

• Team player and collaborater within the team and between teams
• Ability to support requirements team in defining the correct solution

About the role:

We’re looking for a fast, trend-driven Content Producer to join the SMM team and scale short-form social media content across two products: an AI companion platform and a self-development app.

About you:

• Own organic short-form content production across TikTok, Instagram Reels, and YouTube Shorts (with potential expansion to other platforms);
• Develop and launch scalable content concepts across multiple social media accounts;
• Prepare clear production briefs for AI, motion, and graphic designers;
• Collaborate with UGC creators and prepare briefs for influencers when needed;
• Monitor trends and adapt them into organic content formats;
• Test hooks, formats, and creative approaches in organic marketing;
• Scale high-performing formats and discontinue weak ones;
• Reduce time from idea to publishing;

• Share insights and winning formats with marketing and creative teams.

   

Your impact:

• 1+ years of experience as an SMM Manager, Content Producer, Creative Producer, or Creative Marketer;
• Upper-intermediate English;
• Demonstrated cases of viral or high-performing content (TikTok / Reels / YouTube Shorts);
• Strong understanding of social media algorithms, hooks, retention mechanics, and formats;
• Ability to identify trends early and adapt them into scalable content formats.
• Scriptwriting skills;
• Experience collaborating with UGC creators or preparing briefs for influencers;
• Ability to manage multiple accounts and content streams simultaneously;
• High execution speed and strong sense of ownership.

We offer:

You will be working with a professional and motivated team of enthusiasts in the environment that brings up the best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.

Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up the best in everyone.

Competitive salary. Compensation that will help you focus on your projects and personal development.

Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.

Health & Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

Rest. We organize team buildings and various team activities to boost our collaboration.

We are looking for a skilled DevOps Contractor with a strong focus on Microsoft Azure to support the design, implementation, and maintenance of cloud infrastructure. The ideal candidate has hands-on experience with CI/CD pipelines, automation, and infrastructure as code, and is comfortable working in dynamic, fast-paced environments.

Responsibilities:

• Design, deploy, and manage cloud infrastructure in Microsoft Azure
• Build and maintain CI/CD pipelines for efficient software delivery
• Automate infrastructure provisioning using tools like Terraform, ARM templates, or similar
• Monitor system performance and ensure high availability and reliability
• Collaborate with development and QA teams to streamline deployment processes
• Implement security best practices in cloud environments

Requirements:

• Proven experience as a DevOps Engineer or Contractor
• Strong knowledge of Microsoft Azure services
• Experience with CI/CD tools (e.g., Azure DevOps, GitHub Actions, Jenkins)
• Familiarity with containerization technologies (Docker, Kubernetes)
• Experience with scripting (Bash, PowerShell, or Python)
• Basic knowledge of AWS is a plus

Nice to have:

• Experience with multi-cloud environments (Azure + AWS)
• Knowledge of monitoring tools (Prometheus, Grafana, Azure Monitor)
• Understanding of networking and security principles

Description

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you: join us as a Sales manager!

Requirements

— 2+ years of experience in Web3/crypto B2B sales (exchanges, protocols, wallets, fintech, agencies). Priority given to service companies (marketing agencies, market-making agencies, Web3 development).
— Own relevant network (decision-makers in Web3/fintech/crypto) and willingness to leverage it in sales.
— Proven track record of successful sales in Web3.
— English B2+, fluent Ukrainian (calls/docs).
— Ability to travel from Ukraine (or already residing abroad).

Responsibilities

— Handle warm leads from lead generation/head of sales, qualify them, and shape a tailored value proposition.
— Run demos/pitches → refine the solution, calculate packages/volumes, handle objections.
— Maintain pipeline and follow-up discipline (multichannel: Telegram/Email/Calls).
— Manage documentation: proposals, SoW/Scope, contracts, NDAs, invoices, e-signature; coordinate payments (EUR/USDT/USDC).
— Upsell/cross-sell; align timelines/resources with production before contract signing.
— CRM hygiene: stages, probabilities, 30-day forecast, notes, next steps.
— Network-driven sales: initiate meetings through own Web3 contacts.

Would be a plus

— Experience selling marketing services/retainers.
— Understanding of compliance (KYB/AML).
— Experience working with fiat/crypto payments.

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

NeedMyLink — is a digital agency and product ecosystem in the field of SEO, link building, and copywriting
We have over 80+ specialists, international projects, and stable growth every year.
We have an environment where people grow with the business rather than burning out in the process, and everyone understands the value of their contribution and prospects
Due to the expansion of our team, we are looking for — Senior User Acquisition Manager

What you’ll work with:

• Performance & SEO: driving paid traffic (Meta Ads, Google Ads, and other channels) while scaling SEO as a long-term organic growth lever
• Marketing funnels: building funnels from scratch, optimizing existing ones, identifying drop-off points, and scaling what performs best
• Creatives & offers: generating, testing, and iterating on messaging, value propositions, and creative hypotheses
• Landing pages & website (CRO): improving structure, offers, triggers, copy, CTAs, and UX to increase conversion rates
• A/B testing: planning and running experiments, documenting results, drawing insights, and scaling winning tests
• Analytics & KPIs: working with CR, CPA, CAC, ROAS, LTV, and other key metrics to turn data into actionable growth decisions
• Competitive research: ongoing analysis of competitors’ creatives, funnels, offers, and strategies to uncover growth opportunities
• Product collaboration: working closely with the product team on website and landing page improvements, launches, and experiments
•  

Requirements:

• 2–3+ years of hands-on experience driving traffic in a B2B niche (performance channels, funnel setup and optimization, continuous A/B testing)
• Strong understanding of funnel and revenue metrics (CR, CPA, CAC, LTV, ROAS, etc.) and how to improve them through experimentation
• System thinking combined with a hands-on approach: from building funnels to optimizing and scaling them
• Strong analytical mindset with the ability to interpret data, extract insights, and make data-driven decisions
• Experience in hypothesis-driven growth: launching experiments quickly, documenting results, and scaling what works

What we offer:

• Remote format — work from anywhere
• Flexible start to the working day (9:00–11:00), we value work-life balance
• Training + mentoring (we pass on real expertise)
• Paid internship
• Competitive, transparent payment system and clear KPIs
• Clear career growth trajectory and the opportunity to influence your income
• Cool branded merchandise and warm offline corporate events in Dnipro
• Young, energetic team — trendy memes in chats as part of the work culture
• A team that offers freedom at work, openness to ideas, and trust in employees’ decisions

We are the team with whom you will want to grow and achieve truly ambitious goals!
 

Location: Remote

Your expertise:

• Degree in Statistics / Mathematics or Finance
• SQL knowledge on a good level
• Good theoretical background in math’s and statistic
• Good understanding of predictive analytics
• Experience building visualizations in Tableau or other similar tools
• Experience working with data received from Google Analytics, AdWords, Facebook, etc.
• Understanding of LTV / CAC, Conversion Rate, Cohort analysis, Retention Rate
• Understanding of digital marketing, especially PPC and SEO fields
• Analytical mindset
• Upper-intermediate English (written and spoken)
• Minimum 3 years of experience on similar position
• Python, R knowledge will be a plus

What’s in it for you?

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • 25 working days of vacation
  • 5 days of paid sick leave per year without providing a medical certificate (no limitation on sick leaves with medical confirmation)
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

You will be involved into:

• Provide Product Pod with deep insights regarding all activities
• Support in decision-making
• Building forecasts and prediction models
• Data analysis to detect the reasons of deviations in the main and secondary metrics
• Help maximize revenue by bringing early attention issues or changes in trends related to our products, business practice, processes, finances, and accounting
• Ensure that data is tracked in the proper manner
• Looking for alternative data sources and tools
• Initiate deep digging analysis
• Create visualizations and presenting them to the stakeholders

About the company and project:

ZONE3000 is proud to represent its partnership with Namecheap . Namecheap was founded in 2000 on the idea that all people deserve value-priced domains delivered through stellar service. Today, Namecheap is a leading ICANN-accredited domain name registrar and web hosting company with over 16 million customers and 19 million domains under management — and we’re just getting started.

Our culture is built on the values that we live every day: the way we work, the way we collaborate with our global network of colleagues and the way we relentlessly innovate solutions that meet the emerging needs of our customers.

Performance Analyst will become a member of a professional and motivated team. Our main goal is to transform data into knowledge. Performance Analyst will work closely with the Product Team and will help with data analysis, finding patterns, looking for hidden correlations, assist in managing the pricing policy.We are Business Intelligence team solving business challenges with innovative technology solutions. Experienced in setting up BI, ETL, DW and ML solutions. Currently we are working on a new project and we are looking for a Data Engineer, who will take part in a building solution from the scratch.

About US

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 10 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America.

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it. Recent addition of the autonomous product suite well coincides with the post COVID-19 reality and enables telecom operators to conduct all aspects of their commerce via kiosks.

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of open and transparent culture, learn both IT and business and advance quickly.

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic team and become a trusted advisor to our clients, with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders. You will interact with US busines owners, learn about the telecom industry and embark on an IT career path within the organization.

Key Responsibilities:

• Help existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Help Customers with software and hardware configurations, billing, and merchant services related requests

• Provide clear and complete documentation and notes on all service inquiries

Our requirements:

• Fluent/advanced English (MUST!)

• Spanish is a huge +

• Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00)

• An experienced PC user (General Microsoft Windows knowledge)

• Existing technical background or a strong desire to explore the field of software and hardware products

• Training and time-management skills

• Communication and listening

• Understanding of conflict resolution

• Empathy, positive attitude and Self-Control

Optional:

• Previous experience in the Support field

• Technical background and IT education

• Experience in working with CRM and Jira;

Compensation/Benefits:

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.