Jobs

Requirements

• 1+ years of experience as a Billing Manager or Anti-Fraud Manager
• Experience with chargebacks, refunds, performance metrics, cost optimization, etc
• Strong analytical mindset and systematic approach to problem-solving
• Ability to work independently and formulate hypotheses and solutions to assigned problems

• Upper-Intermediate level of English or higher

   

Responsibilities

• Monitoring the key performance indicators affecting billing efficiency: authorization rate, risk metrics, and cost optimization (including detailed analytics)
• Negotiating terms and conditions with the payment providers
• Working closely with the product managers, support team, finance department, management, and development team

• Doing research on the most popular payment methods in different markets

   

Experience working with

• Experience with different PSPs: Stripe, PayPal, Braintree, Adyen, Checkout, and others
• Confidence with Orchestration platforms, 3Ds, Payment tokenization, Chargeback protection, Amplitude, Jira, and Tableau

• Solid knowledge of alternative payment methods, e.g., PIX, Blik, Cashapp, Revolut, etc

   

Would be a plus

• Experience in the financial or banking sector
• Experience working with payment systems
• Understanding of unit economics and data-driven decision-making methodology
• Experience creating technical requirements for developers and running A/B tests
• Experience in negotiations with business partners
  
  Employee Benefits:
• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Flexible Public Holidays Policy: Gismart provides its employees with 6 fixed public holidays per year and gives you the freedom to choose 5 additional holidays to your liking.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Backend Develope to join a long-term product project.

You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.
 

Key Responsibilities:

• Develop and maintain robust backend applications using Node.js and NestJS in a monorepo and microservices environment.
• Embrace and operate within a T-shaped approach, being ready to extend expertise beyond backend tasks to ensure end-to-end delivery of features.
• Work with PostgreSQL (AWS RDS) and Redis to design, implement, and optimize database and caching solutions.
• Develop and maintain integrations with various AWS services including SQS, S3, Lambda, IAM, System Manager, EC2, and EKS/ECS for cloud-native applications.
• Contribute to containerization and deployment processes using Docker, including building images and pushing to registries, implementing and maintaining CI/CD pipelines using GitLab runners.
• Implement and configure monitoring and observability using Prometheus and Grafana to ensure system health and performance.
• Collaborate closely with stakeholders and other developers to understand business requirements, translate them into high-quality technical solutions that meet those needs.
• Troubleshoot and debug backend issues, optimizing code to enhance performance and maintainability.
• Participate in the agile development process, contributing to scram events, fostering a collaborative and cross-functional team environment.
• Stay current with the latest technologies and best practices, and promote continuous learning and self-development within the team. Mentor other team members, providing guidance and sharing your knowledge.

Qualifications:

• Minimum of 2 years of experience in backend development with a focus on Node.js, NestJS, and related technologies.
• Knowledge or experience in Frontend development (specifically Next.js) is a significant plus.
• Knowledge or experience with automated tests (integration, E2E) is a significant plus.
• Willingness and mindset to work in a T-shaped model, contributing to various stages of the development lifecycle.
• Familiarity with microservices architectures and monorepo environments.
• Experience with PostgreSQL (AWS RDS), Redis, and backend data management.
• Knowledge of AWS services including SQS, S3, Lambda, IAM, EC2, and EKS/ECS.
• Understanding of Docker and CI/CD pipelines, with some experience using GitLab runners.
• Familiarity with monitoring tools such as Prometheus and Grafana.
• Ability to document backend designs and processes clearly.
• Strong problem-solving skills and attention to detail, with a drive to create high-quality, performant code.
• Ability to work both independently and as part of a team in an agile environment.
• Good communication skills, with the ability to interact professionally with team members and stakeholders.
• English at Upper-Intermediate level and above.

What We Offer:

• Competitive salary.
• A collaborative and innovative work environment.
• Professional development opportunities.
• The chance to work on exciting and challenging projects.
• A supportive company culture.

We are looking for an analytical specialist focused on affiliate traffic validation, fraud detection, and reconciliation.
The role sits between Affiliate, Finance, and Anti-Fraud teams, ensuring traffic quality, payout accuracy, and data consistency.

What you will do:

• Analyze affiliate traffic (CPA / RevShare / Hybrid models)
• Detect fraud patterns: bot traffic, duplicates, incentive and low-quality traffic
• Perform regular reconciliation of traffic, conversions, and commissions
• Prepare and validate payout calculations
• Ensure accuracy and timeliness of payouts
• Communicate with partners regarding discrepancies and fraud cases
• Align final reconciliation results with affiliate partners

• Support Affiliate Managers with traffic validation and analysis

   

Requirements:

• Strong experience in affiliate traffic analysis, anti-fraud, risk, BI, or related roles.
• Understanding of affiliate models (CPA / RevShare / Hybrid).
• Experience with reconciliation or payout calculations.
  Advanced Excel / Google Sheets and BI tools (Power BI / Tableau or similar).
• Understanding of tracking systems, postbacks, and attribution logic.
  Knowledge of anti-fraud principles: bot traffic, duplicates, incentive traffic, chargebacks, basic AML/KYC.
• Intermediate+ English (B1–B2+) for partner communication, explaining discrepancies, and aligning payouts.

• Experience in iGaming / Betting / Gambling and large-scale traffic analysis is a plus.

   

What we offer:

• Remote work with a flexible morning start
• Unlimited paid vacation days
• 10 paid sick leave days
• Necessary work equipment and tools
• Compensation for sports activities, language learning, or professional courses
• Gifts for important life events
• Employee referral bonus program
• Opportunities for professional growth and development
• No micromanagement and fast decision-making processes

About Us

NDA is a digital boutique agency focused on B2B, e-commerce, and digital startup clients in the DACH market. We build demand generation and performance systems — not one-off campaigns. The team is lean, remote, and operates without account managers or bureaucracy: direct client relationships, fast decisions, real ownership.

We are in an active growth stage and expanding delivery capacity to match a growing client portfolio.

The Role

We're looking for a Performance Marketer (Paid Ads) who will own paid channels end-to-end — from campaign architecture to results analysis — and help set the standard for how performance marketing is done at the agency.

This is not an execution role. It's a position for someone who thinks in business outcomes, works autonomously, and can explain both wins and failures in plain language. You will work directly with the founder, manage real client accounts, and have full autonomy over hypotheses, testing, and reporting from day one.

What You'll Do

• Plan, launch, and manage paid campaigns across Google Ads, Meta, LinkedIn, TikTok, and YouTube
• Build funnel logic from the first click to a qualified lead
• Analyse performance, develop hypotheses, and test them independently
• Prepare reports in GA4 and Looker Studio — with numbers, insights, and actionable conclusions
• Communicate with the Delivery Lead on status updates, priorities, and flags

What We Expect

• You think in business results, not just campaign metrics
• You build approaches, not just execute tasks
• You work without micromanagement and take ownership of outcomes
• You can explain performance and campaign failures to a client without jargon

Requirements

Must Have:

• 2+ years running paid campaigns independently — Google Ads and Meta, both channels, from structure to result (not "familiar with")
• Full funnel understanding: traffic landing page conversion CPL ROAS
• GA4 + GTM at a solid mid+ level: data layer, custom events and dimensions, attribution models, GTM Preview, remarketing audiences
• English B2+ — able to explain results and failures in plain language

Nice to Have:

• LinkedIn Ads as a primary channel
• TikTok Ads and YouTube Ads experience
• Experience with EU markets (DE / AT / CH), GDPR awareness, local decision-making culture
• B2B lead gen background — long sales cycles, quality over quantity
• Agency experience; ability to manage multiple clients across verticals in parallel
• Looker Studio — basic dashboard setup

This Role Is Not for You If:

• Your CV has no info covering both Google Ads and Meta
• You can't explain why a specific campaign failed
• You prefer structured task lists over autonomous, hypothesis-driven work

Engagement & Conditions

• Format: We're looking for a long-term team member. Engagement starts with a paid project — once both sides are aligned, this moves to a stable part-time or full-time arrangement.
  Schedule: Fully remote, CET timezone, flexible hours
  Compensation: Fixed monthly rate

Hiring Process

Recruiter Screening - Hiring Manager Interview - Reference Check - Offer

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills.
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.

What you’ll own

• Analyzing sales results (Cross-sell/Up-sell), building metrics and reports, and providing recommendations to optimize team processes.
• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
•  

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

🔹Who we are!

At Levi9, we are passionate about what we do. We love our work and together in a team, we are smarter and stronger. We are looking for skilled team players who make change happen. Are you one of these players?

🔹About the role

We are looking for a Middle System Administrator for our internal needs. You will work with the company’s cloud systems, participate in internal projects, and help our SysAdmin team. Please note that this is a fully on-site, office-based role.
 

🔹Responsibilities

• Support company employees in solving their technical issues.
• PC and office equipment maintenance;
• OS software installation and configuration;
• Configuration and troubleshooting of network equipment;
• Server administration;
• Virtualisation installation and configuration;
• Network configuration and troubleshooting;
• Projects implementation;
• Participating in internal projects;
   

🔹Requirements

• Networking experience: routers (Mikrotik), switchers (Juniper, HP), WLAN (ARUBA, UBNT), VPN tunnels, IPSec, EoIP, VLANs, 802.1x, Radius servers, firewalls;
• DNS, DHCP Virtualisation: VMware vCenter Server;
• Understanding Network security principles, Firewall rules, and best practices;
• Understanding SW/HW load balancers, proxy, and reverse proxy;
• Experience with Windows Server (SCCM, AD DS, DNS, DHCP, DFS, WSUS);
• Experience with Linux servers (Ubuntu server, CentOS);
• Experience with Azure or AWS cloud;
• Experience with Docker or Kubernetes;
• Intermediate English
   

🔹Nice to have:

• Experience with Office 365;
• Experience with Mac/iOS devices;
• Experience with Jamf, Puppet, Chef;
• Experience with API endpoints;
• Knowledge of some software development tools like SVN, Git, TeamCity, JIRA, Confluence and will learn more;
• CCNA/JNCA certification is an advantage.
   

🔹9 reasons to join us:

1. Today we're working with the technology of tomorrow.
2. We don't wait for a change. We are the change.
3. We're experts in creating experts (Levi9 academy, Lead9 program for leaders).
4. No micromanagement. We are free birds with a clear understanding of what high performance is!
5. Learning in Levi9 never stops (unlimited Udemy for business, meetups, English courses, Professional trainings).
6. Here you can train your body and mind.
7. We've gathered the best locations - comfortable, cosy, and pet-friendly offices in Kyiv (5 minutes from Olimpiyska subway station) and Lviv (5 minutes from the Opera Theatre), with regular offline internal events
8. We have a master's degree in work-life balance.
9. We are actively supporting Ukraine with constant donations and volunteering
    

🔹Simple step to get this job

Click the APPLY NOW button and leave your contacts!

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.


The future of Web3 starts with you: join us as an Account Content Manager!

Requirements:

— Proven experience in content creation (articles, social media, marketing materials);
— Strong understanding of social media platforms and ability to manage and grow brand presence;
— Solid knowledge of Web3 and the cryptocurrency ecosystem;
— Experience in trading and/or working with crypto projects;
— Excellent written and verbal communication skills;
— Creative thinking and ability to generate original ideas;
— Ability to multitask and manage several projects simultaneously;
— Flexible mindset with a creative approach to problem-solving;
— Analytical thinking and ability to assess performance metrics;
— Strong time management skills and ability to meet deadlines.

Responsibilities:

— Creation of expert content;
— Writing articles;
— Accounts development;
— Analysis of general trends in the community and on the crypto market’
— Making researches’
— Communication with media representatives.

Language proficiency:

— English — (Upper-Intermediate (B2))

— Ukrainian — (Native)

Would be a plus:

— Participation in developing crypto or token strategies;
— B2B knowledge or hands-on experience in B2B marketing or communications.

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

International Conference Conversion Conf is looking for event manager to event department with a Minimum of 3 year of experience in a similar position to manage big conferences and events processes (over 1000 people) and lead our client’s team with a «can-do» attitude.

Умови роботи:

• full time from 8.30 am till 5.30 pm remotely (by Warsaw time) LOCATION Warsaw

Requirements:

• Fluency in English (MUST HAVE) and another European Language!
• Leadership skills;
• Computer literate (Excel, Word, Gdrive)
• Outgoing personality and smart appearance
• Able to work flexible hours
• Outstanding verbal and written communication skills
• Minimum of 1 year of experience in a similar position

You would be responsible for:

• management of outsource contractors: setting tasks, coordinating with the work of the company’s team, managing the workflow as needed;
• participation in conferences (communication with partners, collection of contacts), presence, management and quality control of the provision of services at company events;
• processing event registration data, sending invitations and coordinating event guests; budgeting the costs of projects and activities in social networks
• All event organizers responsibilities !
• issuing invoices and contracts to outsource contractors.

We’re Hiring: Middle DevOps Engineer

We’re a fast-growing Ukrainian startup creating innovative digital products that enhance user experience. Our team is made up of passionate professionals who believe that technology can solve real-world problems. Now, we’re looking for a  Senior DevOps Engineer to help us build and support high-load systems and infrastructure for our products.

Your Responsibilities:

• Develop and maintain CI/CD pipelines (build automation, unit/functional/performance testing, deployment).
• Collaborate closely with the development team to implement DevOps best practices.
• Investigate and resolve complex issues; suggest and implement optimal solutions.
• Automate infrastructure processes using scripting languages (Bash, Python).
• Build, maintain, and monitor cloud-based infrastructure.
• Keep up with the latest DevOps technologies and tools.
• Drive innovation and optimization within infrastructure and deployment processes.

Tech Stack We Work With:

• CI/CD: GitLab CI, GitHub Actions (3+ years)
• Cloud & Containerization: AWS, Kubernetes, Docker, ECS, EKS
• Infrastructure as Code: Terraform, Helm
• Monitoring Tools: Prometheus, Grafana, ELK, OpenStack, NewRelic, Sentry
• Databases: PostgreSQL, MongoDB
• Scripting: Bash, Python
• Networking & Routing

We’re open to introducing new technologies and improving our current setup!

Requirements:

• 3+ years of experience as a DevOps Engineer
• Solid hands-on experience with the technologies listed above
• Proactive and independent approach to decision-making and infrastructure planning
• Strong troubleshooting, problem-solving, and analytical skills
• English: Upper-Intermediate or higher

Nice to Have:

• Experience with Java or React-based applications
• Familiarity with Artifactory or similar tools

 Education:

• Bachelor’s degree in IT or relevant certification
• (We value hands-on skills and creativity over formal experience — if you’re passionate and logical, let’s talk!)

 What We Offer:

• A friendly, highly professional team
• Flexible working hours and remote-friendly culture
• Opportunity to influence our tech stack and development process
• Support for your learning and growth
• Projects that really make an impact

Ready to take on the challenge?
Send your CV and join a team of tech enthusiasts who are shaping the future of digital products!

About the project:

DataImpulse is a global proxy service provider serving over 147,000 customers worldwide. We offer residential, mobile, and datacenter proxies starting at $1/GB — one of the most competitive rates on the market.

We are scaling fast and looking for a B2B Marketing Manager — a confident player with significant product experience ready to take ownership of positioning and growth metrics.

Responsibilities:

• Develop and maintain the messaging framework across 6 key ICP segments.
• Create and optimize landing pages, case studies, and comparison pages for each use-case (managing copy, design, and core messaging).
• Conduct competitive intelligence: competitor monitoring, building battle cards, and reporting.
• Produce funnel content: onboarding guides, email nurture sequences, and use-case driven content.
• Support GTM launches for new features, new GEOs, and new acquisition channels.
• Implement LLM content optimization based on company playbooks and use AI to automate routine processes.
• Analyze performance: tracking conversion by segment and conducting A/B tests for messaging.

Requirements:

• 3+ years of experience.
• English - Upper-Intermediate (B2) - Advanced (C1).
• Proficiency in Google Analytics, Google Search Console, CRM (HubSpot or equivalent), and Ahrefs/SEMrush.
• Basic skills in Figma, Google Workspace, Notion, Claude/ChatGPT, or similar tools.
• Understanding of the proxy/data infrastructure market is a significant plus.
• Strong analytical mindset and a data-driven approach to marketing.

We offer:

• Flexible working hours and a remote or hybrid work format.
• Official employment, paid vacations, and sick leaves.
• Performance bonuses tied to pipeline results.
• Dedicated budget for learning and professional development.
• A growing marketing team with a strong data-driven culture.

Must:
Knowledge of Kubernetes
Hands-on experience with preparing automation scenarios using Terraform
Experience with deploying and supporting servers on cloud infrastructure, preferably Google Cloud Platform and Tencent Cloud
Expertise with preparing automation scripts to perform routine tasks using scripting languages (Bash, PowerShell, Python)

Others:
Experience with Microsoft Windows Server
Experience with Active Directory
Ability to plan new infrastructure requirements and maintain current infrastructure
Understanding of network concepts - firewalls, VPN, peering (for public clouds)
Knowledge of MS SQL will be a plus
Knowledge of PostgreSQL will be a plus
English - intermediate or better

Responsibilities:
System availability and performance monitoring, on the both infrastructure and application levels.
Planned infrastructure and application updates.
New environments deployment.
Changing of the existing infrastructure according to the requirements.
Create pipelines for automatic processes

Ven Commerce Ltd is an international company with offices in the USA, Israel, and Ukraine. We provide a complex solution for E-commerce businesses. The main goal is to allow consumer brands and retailers to maximize the potential of their online channels.

Our clients are successful retailers who work in the USA, Canada, Europe, and other countries.

As we continue to expand, we are seeking a proficient English-speaking Call Center representative (incoming and outgoing line) to join our team. The ideal candidate will play a pivotal role in implementing, developing, and maintaining high service quality standards for our valued clients.

Key Responsibilities:

• Engage with customers through inbound and outbound calls, and emails
• Address inquiries related to product usage, primarily within the jewelry sector
• Provide technical and financial assistance regarding our products
• Solve customer issues and escalate them to relevant departments when necessary
• Act as a liaison between customers and internal departments
• Identify and report any detected issues or errors on supported websites

Requirements:

• Proficiency in English (C1 level) – both verbal and written communication
• 1 year of experience in a similar position
• Positive, empathetic, and professional attitude toward customers
• Strong analytical and problem-solving skills

Soft & Hard Skills:

• Attention to detail and thoroughness.
• Excellent communication skills
• High level of self-organization
• Confidence, enthusiasm, and the ability to manage workload effectively
• Strong work ethic
• Quick adaptation to changes in a dynamic business environment
• Capability to work independently and as part of a team
• Proficiency in handling large volumes of information

Will be a plus: 

• Prior experience with Zendesk, and Magento
• Knowledge of other foreign languages (Dutch, German, French, Italian, Spanish)
• Possession of a personal laptop if residing abroad

Work conditions:

• Remote work
• No night shifts
• Work schedule: 16:00-01:00 (Kyiv time) / 9:00-18:00 (New York time)
• 8-hour workday + 1 hour for lunch/break
• Shift schedule: 4 working days per week (approximately 16-19 schedules per month)

We offer:

• Competitive salary
• Health insurance after 6 months in the company (if you are in Ukraine)
• English Speaking club
• Quality training, onboarding into the team, and curator support
• External seminars and training for professional development
• Team-building events in Ukraine
• Cozy office in Kyiv, which you can visit in case of power outages
• Paid vacations (including sick leave)
• Corporate psychological program 

If you are interested in the position and your work experience and qualifications meet its requirements, please send your CV, making sure to include your expected salary.

Please note that feedback on the results of the resume review will only be provided if your application is selected for further consideration.

We look forward to meeting you!

We are looking for a Product Data Analyst to turn product data into clear insights for product managers, Product Owners, leadership, and stakeholders. This role owns accurate reporting, analyzes trends, feature performance, and A/B testing results, and helps detect product issues early. The analyst will work with tools such as Power BI, Amplitude, and Excel, and collaborate with data engineering teams on analytics instrumentation while supporting responsible and privacy-conscious data collection.

Requirements:

• Works closely with product managers, leadership, and stakeholders to define and develop reporting needs.
• Advises business leaders by providing data-based strategic direction to identify and address business issues and opportunities.
• Accountable for accuracy of reporting, detecting issues, identifying opportunities, standardized reporting across all product platform.
• Liaises between product manager and data engineering (e.g. Amplitude) team for instrumenting new reporting, providing detailed analytics, and problem investigation.
• Shares data and insights through real-time collaboration (e.g. Slack conversations), general and detailed presentations, and various stakeholder meetings.
• Helps enforce responsible and cost efficient data collection while honoring and advocating for data privacy.
• Identifies trends and patterns vital for understanding how products are performing and formulates
  assumptions or hypotheses for guiding future product updates.
• Conducts thorough analysis to gain and share knowledge about the impact of product features and experiments.
• Monitors product telemetry to provide early warnings on immerging issues.

Mobilunity is a Ukrainian-based and operated provider of software engineering teams. Our typical clients are European, American and Japanese startups and small-to-mid sized companies working with our teams as permanent and equal extensions to their own software departments. With our collaboration model, engineers get direct access to the client’s technical management and work hand-in-hand with their peers both on the client’s side and in Ukraine. We as the Vendor ensure all non-tech questions are solved in a supportive manner. Joining Mobilunity you will get the best from both worlds - strong support and a big community locally, and an ambitious international team.

We are extending our in-house Online Marketing Team and looking for a talented Senior SEO Specialist to join our team.

Main responsibilities:

• Conduct SEO optimization of the company's main website;
• Develop and implement long-term and short-term SEO experiments for the website;
• Collaborate with and coordinate content writers to update and improve content on the website;
• Conduct thorough competitor analysis and search for link opportunities, organize those utilization through link building team;
• Collect data and report on traffic, rankings and other SEO aspects;
• Optimize visibility for AI-generated answers and LLM-based search engines.

Main requirements:

• Have at least 4 years of experience on a similar SEO position (preferably in IT service companies);
• Have a proven record of past SEO campaigns, be ready to tell about such cases;
• Have at least Upper-Intermediate level of English;
• Have in-depth understanding of SEO principles and approaches;
• Be hands-on in various types of linkbuilding including outreach, crowd marketing, broken linkbuilding and more;
• Have experience in working with Google Analytics, Search Console, Ahrefs, SEMRush, ScreamingFrog;
• Be a master of Google Excel formulas;
• Be able to think creatively and have huge desire to experiment;
• Have analytical skills to forecast and identify trends and challenges;
• Be proactive, independent, attentive to details and extremely responsible.

Joining the team you will get:

• The friendliest community of like-minded IT-people;
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies;
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note;
• Fair salary and 100% taxes coverage – don’t worry about possible taxes raise – we will get you covered;
• The ability to work remotely or from the office in Kyiv (there is a generator and starlink for uninterrupted work);
• Comfortable working conditions in the office – no open spaces, separate rooms for the comfort of each team and several rest;
• Corporate events, numerous interest groups.

COME ON BOARD, AND LET’S GROW TOGETHER!