Jobs at Djinni

We are looking for a Performance Marketing Manager to lead our digital marketing initiatives and drive high-quality B2B lead generation. In this role, you will work closely with the marketing team, CMO, and sales department to develop and execute digital strategies that support the company's growth in international markets.

We're looking for someone who is passionate about data-driven marketing, and constantly explores new technologies—including AI—to improve marketing performance.

Responsibilities:

• Develop and execute the company's digital marketing strategy and multi-channel demand generation campaigns.
• Plan and manage marketing campaigns, define marketing KPIs, monitor performance, and prepare regular reports with optimization recommendations.
• Manage and optimize website performance, including landing pages, conversion rate optimization (CRO), A/B testing, and user conversion improvements.
• Launch, manage, and optimize paid advertising campaigns across Google Ads, LinkedIn Ads, etc.
• Develop and execute SEO strategy, oversee technical SEO, coordinate link-building initiatives, and optimize content for AI-powered search (GEO).
• Monitor AI-driven traffic and brand visibility across generative search platforms.
• Build and optimize marketing automation processes, including email nurturing, lead scoring, marketing funnels, and HubSpot CRM integration and automation.
• Collaborate with the marketing team to create and optimize marketing content, including white papers, case studies, blog articles, landing pages, lead magnets, and email campaigns.
• Analyze marketing performance across attribution, customer journey, MQL/SQL performance, website conversion, and campaign effectiveness to drive data-informed decisions.
• Leverage AI tools for content creation, market and competitor research, workflow automation, campaign optimization, and improving marketing productivity.

Requirements:

• 3+ years of experience in Digital Marketing.
• English: Upper-Intermediate (B2) minimum, preferably Advanced (C1)
• Hands-on experience with Performance Marketing (Google Ads, LinkedIn Ads), Marketing Automation, Email Marketing Automation, and SEO.
• Experience working in a B2B IT or Software Development company, and an understanding of the B2B marketing funnel.
• Proven track record of generating leads in international markets, including the US, Europe, and the UK.
• Demonstrated success in scaling digital marketing campaigns.

Will be a big plus:

• Experience marketing IoT, AI, Embedded, or SaaS products.
• Knowledge of Account-Based Marketing (ABM).
• Experience implementing AI-powered marketing automation.

We are looking for a Hardware Engineer who will join our team.
 

Responsibilities:

• Schematic capture and PCB layout (in Altium or KiCAD);
• Component selection, BOM creation, and coordination with PCBA manufacturers;
• Hardware bring-up, testing, and validation
• Collaborate with embedded engineers to ensure smooth software–hardware integration;
• Documentation of hardware designs and revision tracking;
• Presenting HW solutions to clients.
   

Requirements:

• Proven experience HW design (including multi-layer PCBs) and bring up;
• Good knowledge of analog and digital electronics;
• Ability to read and interpret datasheets, application notes, and reference designs;
• Understanding of signal integrity, grounding, and EMI best practices;
• Good documentation and version control practices (e.g., Git, versioned projects/BOMs)
• Ability to communicate with clients on technical matters.

Will be a big plus:

• Familiarity with low-power design and battery-powered systems;
• Experience with high-speed signal design, controlled impedance, and RF layout
• Experience using Python for scripting, automation, and prototyping;
• Basic embedded programming skills.

We are looking for a Senior Data Engineer Consultant to join an AI consulting engagement focused on LLM architecture, RAG, data strategy, and AI platform advisory.
 

This is an advisory role rather than a full-time implementation position. The consultant will work with AI architects, ML engineers, MLOps specialists, and the client’s engineering team to assess the current data landscape, review proposed solutions, and provide practical technical recommendations.
 

Responsibilities
 

Data Strategy
 

• Review the existing enterprise data landscape and available data sources.
   
• Assess data readiness for foundation model training, fine-tuning, evaluation, and RAG.
   
• Recommend data acquisition, prioritization, and preparation approaches.
   
• Advise on multilingual data preparation strategies.
   

Data Pipelines
 

• Review the current ETL/ELT architecture and data processing workflows.
   
• Recommend pipeline designs for model training, inference, and evaluation.
   
• Evaluate orchestration, dataset versioning, and data traceability approaches.
   
• Assess pipeline scalability, reliability, maintainability, and performance.
   

RAG Data Engineering
 

• Review document ingestion architecture for enterprise knowledge bases.
   
• Recommend parsing, chunking, metadata enrichment, embedding, and indexing approaches.
   
• Evaluate vector database and search integration strategies.
   
• Advise on incremental updates, synchronization, access-aware retrieval, and retrieval optimization.
   

Data Governance and Quality
 

• Review data lifecycle management and data governance practices.
   
• Assess PII handling, data masking, retention policies, access control, lineage, and auditability.
   
• Recommend data validation and quality-control frameworks.
   
• Review training and evaluation datasets.
   
• Advise on monitoring data freshness, consistency, completeness, and data drift.
   

Documentation and Consulting
 

• Prepare technical recommendations, architecture assessments, and implementation guidelines.
   
• Review technical documentation, diagrams, and proposed designs.
   
• Participate in architecture reviews, design discussions, and technical workshops.
   
• Conduct knowledge-transfer sessions with the client’s engineering team.
   

Technology Stack
 

Python, SQL, Apache Airflow, Apache Kafka, Hadoop, Apache Superset, n8n, ETL/ELT, RAG Pipelines, Vector Databases, Data Governance, Cloud (AWS, Azure or GCP).
 

Preferred Domain Experience
 

Experience in banking, fintech, financial services, or another highly regulated domain is highly desirable.
 

The ideal candidate should understand domain-specific requirements related to:
 

• sensitive and confidential data;
   
• PII protection and data masking;
   
• role-based access control;
   
• data retention and auditability;
   
• regulatory and compliance requirements;
   
• secure use of enterprise data in AI and LLM solutions.
   

Engagement Details
 

• Engagement model: Part-time consulting.
   
• Workload: Flexible and non-uniform, depending on the current project phase.
   
• Expected activities: Architecture reviews, workshops, document reviews, technical assessments, and advisory sessions.
   
• Duration: Approximately 6 months.
   
• Project type: AI/LLM consulting engagement.
   
• Client interaction: Direct collaboration with the client’s engineering and architecture teams.
   
• Availability: The consultant should be able to join scheduled sessions and provide asynchronous reviews between meetings.
   

About MEGAVAST

MEGAVAST is an international IT company specializing in software development and innovative code development tools that automate and streamline the software creation process.

We are looking for a Office/Administrative Manager to join our Kyiv team. If you enjoy a varied workload, want to grow quickly, and are eager to contribute to the development of an international IT company - we’d be happy to meet you.

Key Responsibilities::

• Support the CEO with administrative tasks;
• Assist with recruitment processes;
• Coordinate business trips (booking tickets, hotels, and transfers);
• Communicate with vendors;
• Ensure the office has everything it needs;
• Help organize corporate events.
   

Requirements:

• English proficiency - at least B1 level (comfortable for written and verbal communication with the CEO);
• At least 6 months of experience in a similar or related position;
• Experience working at an IT company is a plus;

• Organizational skills, the ability to quickly find information, and a sense of responsibility.

   

What We Offer:

• Competitive, stable salary based on your expertise;
• Annual salary reviews and performance-based rewards;
• Paid vacation and sick leave;
• Flexible working hours (workday starts between 9:00–11:00);
• Modern office in the centre of Kyiv, right next to the Olimpiyska metro station;
• Corporate events, happy hours, and team-building activities.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Monitoring Team Specialist!

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂'𝗹𝗹 𝗱𝗼:
- Monitor payment providers and payment channels performance
- Analyze payment conversion rates and identify issues
- Launch and test new payment methods
- Manage cash flow and support payment forecasting
- Work with large datasets and operational reports

𝗪𝗲'𝗿𝗲 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝘄𝗶𝘁𝗵:
- Experience working with Payment Service Providers (PSPs)
- Background in Finance, Payment Operations, or FinTech
- Strong Excel / Google Sheets skills
- Analytical mindset and problem-solving skills
- Ability to multitask in a fast-paced environment

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

We are looking for a Marketing Project Manager who will own and coordinate full-funnel marketing programs for B2B tech clients. Programs may include inbound and content-led growth, paid acquisition, ABM engagement, lifecycle nurture, and omnichannel campaign execution.

This role combines client ownership, cross-channel performance analysis, alignment of positioning and messaging, and delivery coordination. Our clients (cybersecurity, AI, SaaS, automation, enterprise software) operate in competitive markets where consistent pipeline growth and brand clarity are critical. You will manage multi-channel programs that generate qualified conversations, support SQL creation, and drive revenue growth.

This is a client-facing, strategy-and-execution role combining program management, performance analysis, hypothesis-driven optimization, and cross-functional coordination. You will be hands-on in planning, reporting, and messaging strategy, and will lead specialists for execution across channels depending on client scope.

Key Responsibilities: 

Marketing Strategy, Positioning & Planning

• Develop and manage multi-channel marketing programs aligned with client revenue and pipeline goals.
• Own positioning and messaging work: define or refine value propositions, ICP-specific messaging frameworks, and competitive differentiation narratives.
• Translate positioning into channel-level briefs ensuring consistent message across paid, organic, email, ABM, and social.
• Audit CRM and funnel data to validate ICP segments, identify conversion bottlenecks, and align program priorities with pipeline reality.
• Build structured program roadmaps across inbound, paid, ABM, lifecycle, and content channels.
• Define and test offers by segment (webinars, assessments, demos, reports) and map them to funnel stage.

Program Build, Activation & Coordination

• Translate strategy into a program brief: ICP, offer, messaging, channels, funnel steps, assets, SLAs, and measurement plan.
• Coordinate end-to-end conversion paths: landing pages, forms, email nurture flows, retargeting, and sales handoff.
• Manage execution across omnichannel programs, including:
  • Paid media (LinkedIn, Google, Meta)
  • SEO and content-led inbound
  • Email marketing and lifecycle flows
  • ABM and account engagement
  • Landing page and funnel CRO initiatives
• Own timelines, deliverable quality, resource allocation, and dependency management across the delivery team.
• Ensure messaging consistency across all channels, aligning with value propositions, buyer intent, and segment context.
• Maintain an experiment backlog with hypotheses, priority, expected impact, and learnings.

Performance Analysis & Hypothesis Development

• Build and own a cross-channel performance view: analyze traffic, lead, MQL, SQL, and pipeline data across all active channels.
• Develop data-driven hypotheses on what is working, what is underperforming, and where growth opportunities exist across SEO, paid, email, ABM, and emerging channels.
• Track and actively work to grow traffic and conversions from AI-driven sources (ChatGPT, Perplexity, Google AI Overviews, and similar); treat AI visibility as a measurable channel with its own KPIs.
• Identify funnel bottlenecks and propose specific optimization initiatives across targeting, offer, messaging, conversion, and follow-up.
• Own UTM governance and channel taxonomy; ensure tracking consistency across all programs.
• Own dashboard development and reporting cadence (weekly performance readouts and monthly pipeline reviews).
• Ensure a practical attribution approach per client maturity, document limitations, and maintain consistent measurement.

Client Communication & Ownership

• Act as the primary client contact for marketing programs.
• Present program plans, performance updates, insights, and optimization strategies in a structured, business-focused way.
• Translate data into clear recommendations aligned with client KPIs and commercial goals.
• Manage expectations while proactively identifying growth opportunities and risks.

Project & Cross-Functional Coordination

• Manage timelines and ensure deliverables meet scope, quality standards, and deadlines.
• Allocate and coordinate internal resources (PPC specialists, SEO specialists, designers, copywriters, marketing automation specialists).
• Ensure clear briefs, structured task roadmaps, and ownership across the delivery team.
• Identify operational bottlenecks and maintain workflow momentum.

Performance & Continuous Improvement

• Track and improve program performance across CPL, CPA, MQL-to-SQL conversion, cost per SQL, cost per opportunity, and pipeline contribution.
• Prepare structured monthly reports with actionable insights, decisions, and next experiments.

• Stay current on AI-driven advertising tools, AEO trends, automation, and performance optimization approaches.

   

Must-Have Requirements:

• 5+ years of experience in B2B digital marketing or performance marketing, ideally in an agency environment.
• Experience working with B2B tech clients.
• Strong understanding of full-funnel marketing and pipeline-driven KPIs.
• Hands-on experience managing multi-channel programs including paid, inbound, email, and content channels.
• Experience developing or executing positioning and messaging frameworks for B2B audiences.
• Ability to analyze cross-channel performance, identify patterns, and build structured optimization hypotheses.
• CRM analytics skills in HubSpot and/or Salesforce (funnels, segmentation, campaign reporting).
• Ability to connect program performance to SQL and pipeline outcomes (sourced and influenced).
• Experience with project management tools (ActiveCollab, Monday.com, Asana, Jira, or similar).
• Strong analytical mindset and comfort working with imperfect data.
• Experience managing multiple projects and priorities simultaneously.
• Experience coordinating cross-functional teams.
• Confident client-facing communication skills.
• Professional written and verbal English communication skills.
• Proactive, structured, and results-oriented approach.

Nice to Have Requirements:

• Proven track record of growing traffic or conversions from AI-driven search sources (AI Overviews, ChatGPT, Perplexity, or similar).
• Familiarity with AEO and AI visibility tools (AmIonAI, ScrunchAI, Profound, or equivalents).
• Familiarity with data enrichment tools (Apollo, ZoomInfo, Clay, or equivalents).
• Familiarity with ABM and intent platforms (6sense, Demandbase, RollWorks, or equivalents).
• Experience with GA4 and dashboarding tools (Looker Studio or similar).
• Experience with webinar program operations.

Compensation & Benefits

• Competitive compensation package (salary range provided in the offer)
• Work flexibility — fully remote setup with adaptable hours, and the possibility of hybrid collaboration in part if desired.
• Paid time off — vacation, sick days, and company-wide holidays.
• Professional development — access to HubSpot Academy, internal trainings, individual development plans, and reimbursement for approved external courses (subject to approval).
• Company-provided equipment — including laptop and key resources.
• Performance bonus — recognition tied to results and contribution

Mindset We Value (Our Culture)

• Stay Curious and Always Learning: You eagerly explore new technologies, find fresh solutions, and stay ahead of trends.
• Lead with Energy and Purpose: You bring ambition, bold thinking, and inspire others through impactful decisions.
• Own Your Impact: You take full responsibility for outcomes, balancing priorities and consistently delivering results.
• Place Clients at the Heart: You build trust, anticipate client needs, and exceed expectations.
• Communicate with Clarity: You collaborate openly, ensuring clear, effective communication.
• Embrace Change with Agility: You adapt quickly in dynamic environments and make thoughtful decisions under uncertainty.
• Act with Empathy & Integrity: You foster trust, act transparently, and treat others with respect and honesty.

Why Join 42DM?

• We run dynamic projects in tier-1 tech markets, delivering measurable global impact.
• As a certified HubSpot partner agency, we collaborate with international clients and innovative companies in the B2B tech sector.
• We are a multicultural team, collaborating globally with openness and trust.
• Flat structure and clear processes, without unnecessary bureaucracy.
• We value social responsibility, supporting volunteering initiatives and contributing to charitable causes, with a strong commitment to Ukraine

Candidate Journey

⭕ HR Interview → ⭕ Interview with Team Lead → ⭕ Test Task → ⭕ Final Interview

📩 Send us your CV and let’s create something great together! 

Interview process: Hr call 30min, 1 intro call + 1 technical interview (1 hour)
Location EU
Timezone: CET
English: C1 ideally
 

Critical Note
 This role is for an Architect, not a Data Engineer. Candidates who have only implemented pipelines without owning end-to-end architecture decisions will not be considered — this is explicitly called out multiple times by the client.
 

Project Overview
 Client needs a Data Architect to take ownership of an existing, complex, partially problematic Azure data platform — assess it quickly, separate tactical fixes from long-term architecture, and produce implementation-ready recommendations that engineering teams can act on immediately.
 

What You'll Do
Design, build, and optimize scalable data architectures on Databricks + Azure
Own end-to-end architecture decisions — not just implement pipelines
Assess an existing, incompletely documented platform and deliver concrete, actionable output within the first 1–2 weeks
Design scalable, reusable, metadata/configuration-driven ingestion frameworks (multiple databases, APIs, file-based sources)
Work hands-on with Azure Cosmos DB — data modeling, partition-key strategy, indexing, RU/throughput optimization, scaling, consistency, Change Feed
Work across Synapse workload patterns: Pipelines, Spark, Serverless SQL, Dedicated SQL Pools
Handle genuinely unstructured data — documents, PDFs, scans, free text, images, emails (real examples required, not theoretical)
Make technology-neutral architecture calls — comfortable concluding Databricks/Synapse/ADF may NOT be the right fit if scale/cost/requirements don't justify it
Separate and progress tactical stabilization vs. long-term target architecture in parallel
Produce clear architecture documentation, diagrams, and technical recommendations for engineering teams
Collaborate with engineering, analytics, and business stakeholders; mentor junior team members
 

Must-Have Requirements
Architecture ownership — proven, concrete examples of personally designing/owning a data platform architecture (not just pipeline implementation)
Azure — hands-on, recent (not years-old), 4+ years minimum. Azure DevOps usage alone does NOT count as Azure cloud experience
Databricks — must have real hands-on experience
Azure Cosmos DB — must have hands-on experience (scaling, partitioning, RU optimization, advanced design decisions) — this is one of the most heavily emphasized requirements in the entire brief
Azure Synapse — depth across multiple workload patterns, not surface-level exposure
Unstructured data — proven, real examples (not just structured/relational data experience)
Metadata/configuration-driven ingestion — must be able to explain a reusable ingestion framework design in depth
Existing platform modernization — concrete example of inheriting a problematic platform and improving it
Python, SQL, ETL/ELT
Strong data modeling (fact tables, dimensional/star schemas)
Batch + incremental processing/refresh
Strong communication with both technical and business stakeholders
CV must contain clear, detailed hands-on Azure experience — vague CVs will result in automatic rejection

Nice to Have
Future-oriented thinking on AI / natural-language querying of enterprise data
Experience with legislation/regulated data platforms (client referenced a similar past project: legislation data platform on Azure Synapse — XML/API pipelines, medallion architecture)
 

Interview Prep Note (for candidate)
 Client wants 2–3 strong real project examples structured as: Problem → options considered → personal decision → why → implementation → result. Expect deep technical probing on Cosmos DB and Synapse specifically, plus a scenario where Databricks is deliberately removed from the discussion to test technology-neutral thinking.

We are a fast-growing iGaming operator managing multiple brands across Tier 1 markets. We are looking for a Product Manager who will take ownership of a dedicated market (GEO), continuously improve the player journey, drive commercial performance, and make product decisions based on data, customer insights, and business impact.

This is a hands-on product role for someone who enjoys solving business problems, optimizing conversion funnels, and collaborating across multiple teams to deliver measurable results.
 

Requirements

• 4+ years of Product Management experience within the iGaming industry.
• Proven experience owning commercial product metrics such as GGR, NGR, Bonus Cost, Conversion Rate, Retention, or LTV.
• Strong understanding of player lifecycle and end-to-end conversion funnels.
• Experience designing and optimizing registration, activation, deposit, and retention journeys.
• Experience adapting product experiences and offers for different traffic acquisition channels.
• Strong analytical mindset with the ability to make data-driven product decisions.
• Hands-on experience running A/B tests and validating hypotheses through experimentation.
• Experience conducting competitor analysis and transforming market insights into product initiatives.
• Experience working closely with cross-functional teams including Marketing, CRM, Payments, Analytics, Development, and Operations.
• Excellent stakeholder management and communication skills with the ability to influence without direct authority.
• Strong ownership mindset with the ability to independently drive initiatives from discovery through delivery.
• Ability to prioritize work based on measurable business impact rather than assumptions.
• Comfortable working in a fast-paced product environment with multiple priorities.
   

Nice to Have

• Experience managing products across multiple GEOs or brands.
• Experience optimizing payment conversion and cashier flows.
• Knowledge of VIP player lifecycle and loyalty mechanics.
• Experience with casino and sportsbook cross-sell strategies.
• Experience working in multi-license or regulated environments.
   

Responsibilities

Market Ownership

• Own the commercial performance of a dedicated GEO across multiple brands.
• Monitor and continuously improve key business KPIs including GGR, NGR, Bonus Cost, Reg2Dep, Activation Rate, FTD Volume, Retention, Churn, and Redeposit Rate.
• Identify growth opportunities based on player behaviour, analytics, and business performance.

Funnel Optimization

• Own and continuously optimize the complete player journey, including:
  • Registration
  • Activation
  • First Deposit
  • Welcome Journey
  • Bonus Strategy
  • Reload Promotions
  • On-site Experience
  • Retention Mechanics
• Adapt product experiences and promotional mechanics for different traffic sources and acquisition channels.

Product Strategy & Prioritization

• Identify product opportunities using business data, customer insights, and market research.
• Prepare evidence-based product proposals and prioritize initiatives based on expected business impact.
• Work closely with Product Owners and Delivery teams to ensure timely delivery of product improvements.

Cross-functional Collaboration

• Partner daily with Marketing teams to optimize acquisition funnels, landing pages, player quality, and promotional offers.
• Collaborate with CRM and Retention teams on lifecycle communications and engagement strategies.
• Work with Payments teams to improve cashier experience, deposit success rate, and local payment coverage.
• Partner with Casino and Sportsbook teams to improve player engagement and cross-sell opportunities.
• Collaborate with VIP, Customer Support, Analytics, and Product teams to continuously improve the player experience and business performance.

Competitor & Market Research

• Continuously monitor competitors within your market.
• Analyze competitor products, onboarding flows, bonus mechanics, payment methods, and promotional strategies.
• Translate market insights into actionable product initiatives.

Customer Research

• Conduct player interviews and surveys to better understand customer needs and behaviours.
• Analyze customer feedback from Support, reviews, and other communication channels.
• Use qualitative insights together with analytics to validate product decisions.

Analytics & Experimentation

• Define hypotheses and run A/B tests to validate product improvements.
• Measure product performance through clear success metrics and continuously iterate based on results.
• Present product insights and recommendations using data-backed analysis.

Continuous Product Improvement

• Own the product roadmap for your assigned market.
• Continuously identify, prioritize, and deliver initiatives that improve player experience and commercial performance.

• Build scalable product solutions that support long-term business growth.
   

  Benefits

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 170 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Alona Sharai, Head of Support at Headway Inc, we’re looking for a Support Agent to help build scalable AI-powered support while influencing product decisions.
 

The team you'll be working with

Support works with almost every product at Headway Inc, in close contact with Product, Engineering, and Payments. Automation handles the routine. What reaches you is what it couldn't: refunds where the right call isn't obvious, users who've already had an answer and still don't have a solution.
 

How you grow here

Once your work on tickets is stable, you start taking on more alongside it – automations, analytics, knowledge base, the hardest cases – and eventually go deep in whichever direction fits you. The opportunities are there. Which ones you take, and when, is your call.
 

Why this is exciting

• Support here is being rebuilt, not maintained. Automation is already in production and carrying live volume. You'll be working with that system, and on it, as the agent role keeps shifting toward quality and analysis.
• Room to build instead of repeat. When volume allows, that time goes to learning and projects.
• A team that values proactivity, systemic thinking, and openness to feedback.
   

This role is your calling if you

• Take a problem to the end instead of handing it over, even when the end is three teams away.
• Ask why a flow exists, and notice when the answer doesn't hold up.
• Talk in outcomes: what you changed, why it mattered, how you know it worked.
• Pick up new tools fast and are comfortable around technology, AI included.
• Keep working well when priorities and processes move under you.
• Want feedback and aren't afraid to challenge the status quo.
• See support as a business function.
• Have some experience in support or another user-facing role. Mindset counts more than years.
• Communicate confidently in English (Upper-Intermediate and higher).
   

What you’ll do

• Handle complex user cases that require empathy and deep product understanding rather than templated responses.
• Work in synergy with AI tools: monitor response quality and continuously improve automation.
• Audit and improve support processes: identify inefficiencies and initiate scalable solutions.
• Act as a bridge between users and the product team by surfacing insights and recurring issues.
• Proactively detect anomalies or spikes in user requests and help mitigate risks early.
• Grow into the work behind the tickets – automations, analytics, and the knowledge base other agents rely on
   

What to know going in

• Day-to-day, this is agent work. User requests are the core of the job, and the automation and process side grows out of that rather than replacing it.
   

What do we offer

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. 
   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Support works in shifts: 8 hours a day, either Sunday to Thursday or Tuesday to Saturday.
 

Hiring process for this role
Screening call, interview with a team, reference check, bar-raising.

Are you interested? Send your CV!

Hi, we’re BetCare 👋
 

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.
 

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.
 

WHO WE ARE LOOKING FOR 😎

We are seeking a highly motivated and organized VIP Manager

with at least an Advanced level of English proficiency and a minimum of 6 months of proven experience in a similar role in the Gambling niche. 

The ideal candidate has a proven track record in a similar role, excellent communication and troubleshooting skills, and a strong customer-focused mentality.

We value: respect, transparency, commitment, responsibility, and attention to detail.
We despise: dishonesty in any form, exaggerated snobbism, and unprofessional work ethics.

Main Responsibilities 🦾

• Build trust and maintain long-term relationships with high-value players through personalized communication and exceptional service.
• Drive player engagement through email, chat, and messenger platforms
• Boost player activity and retention by offering personalized bonuses, promotions, and exclusive deals.
• Monitor player behavior and activity to create individualized offers and memorable experiences.
• Work closely with CRM, Marketing, and Payments teams to ensure a seamless and premium VIP journey.
• Track, analyze, and report on key VIP KPIs, providing insights and suggestions for ongoing improvements.
  
   

A Few Musts ❗

• Proven experience as a VIP Manager in the iGaming industry.
• Strong command of English (C1 level).
• Outstanding communication skills, with a sharp eye for detail, empathy, and a professional tone.
• Resilience under pressure and confidence in managing high-value, high-demand clients.
• Solid understanding of bonus systems, KYC/verification flows, payment processes, and platform functionality.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet-friendly 🐶).
• Comprehensive onboarding program, which will help you to facilitate your seamless integration into projects and enhance your adoption of best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

• Our client is a Swiss leader in online trading, serving over 500,000 clients who can trade more than 3 million products through highly performant and secure platforms. In addition to various online trading products, including stocks, bonds, funds, derivative products, and cryptocurrencies, we also offer Forex, Robo-Advisory, and Mortgage solutions.
   
  Since 2012, we have developed innovative and cutting-edge digital solutions that help customers achieve their investment goals. Our solutions are continuously evolving, transitioning into atomic microservices and self-contained systems.
  
  Your mission is to deliver high-quality and human-centered design concepts and collaborate with your team and other stakeholders to provide the best solutions on time.

   

• Responsibilities:

  ○ Identify and realise user personas, user flow, and user journeys
  ○ Produce complete wireframes and prototypes
  ○ Provide intuitive and modern digital interfaces
  ○ Deliver daily UI tasks respecting the timing
  ○ Use & support the current Design System
  ○ Support and propose documentation for components and design patterns
  ○ Demonstrate communication skills and articulate your design decisions to the stakeholders
  ○ Collaborate with other designers to maintain design consistency

   

• Mandatory Skills Description:

  ○ 5+ years of experience in web and UX design
  ○ Proven experience designing complex, data-heavy or enterprise-grade product systems, demonstrated through named projects
  ○ Knowledge of Atomic Design
  ○ Experience with a Design System
  ○ Mobile experience is a must
  ○ Strong English skills are mandatory for client communication
  ○ Proficiency in Figma, including team libraries, auto layout, component properties, branching, and variables
  ○ Good understanding of user personas and user flows
  ○ Ability to demonstrate a portfolio showcasing UX and UI design work, including the process behind it
  ○ Flexible and client-oriented mindset
  ○ Continuously staying up to date with the latest UX/UI trends
  ○ A team player who enjoys working, interacting, and learning with a remote team of professionals
  ○ Highly organised, autonomous, and detail-oriented

   

• Nice-to-Have Skills Description:

  ○ Experience in the finance, banking, or insurance sectors
  ○ Knowledge of HTML & CSS & Creative suite is a plus
  ○ UI animation is a plus

   

• Languages:
  • English: B2 Upper Intermediate
  • Ukrainian: C2 Proficient

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a PSP Account Specialist to join our team!

Requirements:

- 2+ years on similar position;
- Strong communication, negotiation and interpersonal skills;
- Upper-Intermediate business oriented English, both written and oral;
- Proactive, result-driven approach;
- Ability to work in a high-pressure fast-growing global company;
- Readiness to travel (if needed)

Responsibilities:

- Day to day communications with payment providers;

- Negotiating with existing and potential providers on conditions, offers and terms;

- Resolving issues and handling queries connected to payments operational activity;

- Analysing and determining most efficient solutions for a particular geo or payment method;

- Supporting all stages of PSP onboarding: from intro to going live;

- Planning in accordance to business inquiries and subsequent reporting.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 

Key Responsibilities

• Lead and coordinate cross-functional teams across Frontend, Backend, QA, UI/UX, DevOps, and Product/BA in delivering features.
• Manage end-to-end delivery of web platform and mobile features, improvements, integrations, and technical projects using Agile or hybrid methodologies.
• Define project scope, technical requirements, and timelines aligned with product and platform goals.
• Manage sprints, backlog prioritization, feature scoping, and development cycles.
• Maintain clear project documentation including technical requirements, release notes, and roadmaps.
  Provide structured updates through reports, status tracking, risks, blockers, and action plans.
• Coordinate closely with developers, QA, and DevOps to ensure high-quality releases.
  Ensure project knowledge and workflows are properly documented so delivery does not depend on a single person.
• Provide concise, structured progress updates to management and stakeholders.
• Conduct retrospectives and evaluate project outcomes for continuous improvement. Monitor project progress, blockers, risks, delays, and dependencies and proactively escalate issues.

Required Skills & Experience

• 5+ years proven experience managing IT/software development projects, ideally in web platforms or e-learning video-based systems.
• Strong understanding of SDLC, system architecture, API-driven development, frontend/backend development, databases, and QA workflows.
• Solid knowledge of Agile methodologies (Scrum, Kanban) and sprint-based development.
• Excellent communication skills to coordinate between technical teams and leadership.
• Strong ability to identify blockers, risks, scope changes, and delivery dependencies before they impact deadlines.
• Ability to manage multiple technical priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Highly organized, detail-oriented, and proactive.
• Strong digital literacy and excellent computer skills.
• University degree and 4+ years of IT project management experience preferred.
• Professional English proficiency, B2 or higher.

Good to Have

• Experience with project management tools (Jira, Monday.com, Confluence, Slack).
• Solid understanding of Software Development Lifecycle (SDLC).
• Familiarity with Agile development frameworks and CI/CD processes.
• Exposure to cloud environments (AWS or similar), Docker, CI/CD, or infrastructure projects.
• Experience coordinating SEO, analytics, payment, or third-party API integrations.
• Experience working with streaming/video workflow, e-learning, SaaS, EdTech, or consumer-facing web platforms projects is a plus

About the Role

• Full-time, remote position.
   

We are looking for a creative and detail-oriented Motion Designer with a strong Graphic Design background to join our team. In this role, you will create engaging visual content for digital marketing campaigns, social media, advertising, and brand initiatives while maintaining a consistent visual identity across all channels.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

- 1+ year of experience as a Motion Designer.
- 1+ year of experience in Graphic Design.
- Strong proficiency in Adobe After Effects.
- Advanced skills in Adobe Photoshop and Adobe Illustrator.
- Experience with video editing in Adobe Premiere Pro.
- Solid understanding of composition, typography, color theory, and visual storytelling.
- Ability to work with brand guidelines and maintain a consistent visual identity.
- Portfolio showcasing both motion design and graphic design projects.
- Strong time-management skills and ability to work in a fast-paced environment while meeting deadlines.

It will be a plus:
-Experience with Cinema 4D, Blender, or other 3D programs;
-Experience creating character animation;
-Experience with AI tools (Midjourney, ChatGPT, Runway, etc.);
-Basic knowledge of UX/UI and Figma.

HOW YOU WILL MAKE AN IMPACT:

- Create motion creatives for digital campaigns, social media, and advertising platforms.
- Develop animated banners, promotional videos, and video ads.
- Animate existing brand assets and create new motion design concepts.
- Design static creatives for marketing campaigns and promotional activities.
- Produce visual materials for events, presentations, and special projects.
- Work with typography, composition, and brand guidelines to ensure visual consistency.
- Adapt creative materials for various formats, platforms, and advertising channels.
- Collaborate closely with Marketing, SMM, and PR teams.
- Participate in brainstorming sessions and contribute creative concepts and visual ideas.
- Editing Reels and short YouTube videos.

HOW WE WILL KEEP YOU SMILING:

-Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!

-Unlimited vacation days and paid sick leave—because your rest matters.

-A competitive compensation that truly reflects your skills and expertise.

-Employee referral bonus and gifts to celebrate your special occasions.

50% financial support for learning expenses to supercharge your professional growth!

-A positive atmosphere where you always feel respected and truly belong.

-Inspirational team-building activities that turn colleagues into best friends.

-Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

-Co-working space reimbursement to save your nerves from always working from home :)

We are building an international iGaming product and have been growing steadily for over three years alongside a strong in-house team. During this time, we have not only strengthened the product but also built flexible processes that support the continued scaling of the business.

We are now entering a new stage of growth: expanding our team, strengthening our product expertise, and scaling our operations. As part of this growth, we are looking for a Team Lead of Motion Design who will take ownership of the motion design function, from creative quality to building and improving processes within the team.

This role is not only about hands-on design. It is about owning the visual direction, production speed, team performance, and the effectiveness of creatives in performance marketing campaigns.

🧩 Your Responsibilities:

• Create video creatives and oversee their quality across UGC, ads, promos, in-app content, animations, and other formats;
• Lead and manage a team of motion designers;
• Develop and maintain a consistent visual style;
• Collaborate with the Creative Producer on advertising concepts and creative ideas;
• Optimize the production pipeline, including speed, templates, workflows, and automation;
• Integrate AI tools into the team’s workflow;
• Mentor designers and support their professional growth.

❇️ What We’re Looking For:

• 3+ years of experience in motion design;
• Experience leading a team or mentoring other designers;
• A strong portfolio of advertising and performance creatives;
• Solid understanding of performance marketing;
• Advanced proficiency in After Effects and 3D tools such as Cinema 4D or Blender;
• Strong understanding of composition, typography, timing, and visual rhythm;
• Hands-on experience with AI tools;
• Ability to work quickly while maintaining a structured approach;
• Understanding that motion design is a growth tool, not just about creating visually appealing content;
• Ability to balance speed and quality;
• Confidence in making decisions without waiting for micromanagement;
• Readiness to build, improve, and scale processes.

✅ Nice to Have:

• Experience in iGaming, betting, or mobile apps.

✳️ What We Offer:

• Competitive compensation that is regularly reviewed based on your professional growth and contribution to the team’s results;
• Fully remote work with flexible start times. We focus on results rather than hours worked;
• A healthy work-life balance with paid vacation, sick leave, public holidays, and additional days off;
• The opportunity to work with a strong team and experienced leadership that supports your professional growth and helps you strengthen your expertise;
• An environment with meaningful growth opportunities, even for experienced senior-level professionals.

🙌 Culture Wallet — Your Flexible Benefits Budget

We give you the freedom to invest in what matters most to you:

• A personal budget for sports, education, healthcare, hobbies, and more, with the amount increasing based on your grade and tenure;
• A welcome bonus after successfully completing your probation period, so you can make your workspace more comfortable or invest in your professional development;
• A birthday gift in the form of an additional Culture Wallet allowance;
• Spot bonuses from your manager for outstanding results and meaningful contributions to the product.

💚 Our Values:

• We build a team where everyone is invested in the shared outcome and understands the value of their work;
• We take ownership of quality and see our work through to completion;
• We build a strong product through a strong team, with openness, direct communication, and mutual respect at the core;
• We adapt quickly to change while maintaining momentum and staying focused on what matters most;
• We encourage proactivity, curiosity, and continuous development, creating an environment where people support one another and grow together.

If this approach to work and professional growth resonates with you, let’s connect and explore how we can create value for each other. 🤝