Jobs at Djinni

Are you a skilled SEO specialist with a background in IT companies, SaaS or digital products, particularly in the US market? 

We are actively seeking a remote SEO Specialist who can take ownership of projects, driving measurable results and increasing visibility for B2B businesses. If you are ready to make a meaningful impact and take your career to new heights, we want to hear from you!

ABOUT US

Growpad is a B2B inbound marketing agency specializing in Inbound marketing for IT outsourcing and SaaS. At Growpad, we prioritize working with people and strive to enhance their lives. We offer comfortable working conditions, allowing each team member to achieve their professional goals while maintaining a healthy work-life balance.

REQUIREMENTS:

• 1+ years of work experience as an SEO specialist with IT projects/SaaS or B2B.
• Intermediate+ in English.
• Proven and measurable success with B2B companies or English-language projects.
• Deep expertise in content marketing, technical SEO, on-page, and link-building.
• Ability to measure results through GA and other analytics tools.
• Work experience with top tools: Ahrefs, Screaming Frog, etc.
• Ability to formulate and implement SEO strategies.
• AI usage skills.
• Capable of independently solving complex tasks
• Strong ability to prioritize tasks and achieve results.

RESPONSIBILITIES:

• Effectively manage approximately 4-5 projects.
• Grow SEO traffic and inbound lead generation for client B2B projects.
• Communicate results to clients and provide strategic insights.
• Decision-making for strategic project direction.

• Stay up-to-date with SEO tactics and introduce new growth ideas.

   

WORK CONDITIONS:

• Salary: $1400-$2000+ USD (depending on experience, skills).
• Flexible work schedule—you plan your working hours.
• Opportunity to work with top-tier industry projects.
• Career growth and advancement opportunities.
• Motivational system tailored to each employee.
• Bonus system
• Access to SEO education, knowledge sharing and development opportunities.
• 50% compensation for courses for professional growth/English.
• Paid vacation and sick leaves

WHY WE?

• Advanced project management support and mentoring.
• Supportive atmosphere with easy adaptation and full immersion in the team.
• Regular feedback for rapid personal and team growth.
• Comfortable team atmosphere with shared goals and values.

If you are a self-driven and proactive SEO expert and this role sounds like the perfect fit for you, leave a response to the vacancy and we will be in touch soon. The next step is to fill out the form, which we will send to you after reviewing your CV. See you soon! :)

Ratings & Reviews Specialist

Type: Part-time (Remote)

Company: HealthTech company developing innovative AI-driven wellness products

Working hours: Must be available at least until 2:00 PM NYC time (Kyiv time 14:00–22:00)

Salary: Based on experience

About us:

We’re a fast-growing HealthTech company creating multiple products at the intersection of wellness and artificial intelligence. Our mission is to make self-optimization and well-being accessible to everyone through cutting-edge technology. Our most recognized product is Ultiself, a mobile habit tracker used by thousands of people worldwide.

This role, however, is for a new wellness-focused product currently in active development. We’re building a platform that will redefine how users interact with health and self-improvement tools, and we need someone to help us ensure this product maintains an excellent reputation across all public-facing platforms.

About the Role:

We’re looking for a Brand Reputation Manager with strong attention to detail, experience in user feedback management, and a proactive mindset. You will be responsible for monitoring, analyzing, and enhancing the public image of our product on app stores and review platforms. You’ll work closely with support, ASO, and marketing teams to ensure a consistent and positive user experience — both internally and externally.

Responsibilities:

• Track and analyze user feedback across platforms like App Store, Google Play, Trustpilot, and more
• Collaborate with customer support to ensure prompt and effective response to public reviews
• Work with internal teams to identify patterns in feedback and initiate product or communication improvements
• Coordinate external vendors or partners (if needed) to support ongoing reputation efforts
• Monitor reputation metrics and produce regular reports on review trends, sentiment, and potential risks
• Suggest initiatives to organically improve user sentiment and public brand perception
• Ensure compliance with platform policies and community guidelines

Requirements:

• 2+ years of experience in brand reputation, community management, user feedback, or customer success
• Strong analytical skills and ability to interpret sentiment and trends from qualitative data
• Familiarity with online review ecosystems (App Store, Google Play, Trustpilot, etc.)
• Ability to coordinate across multiple teams and work independently
• High level of discretion and professionalism in managing brand image
• English: intermediate or higher

Nice to Have:

• Experience working with wellness or mobile products (especially subscription-based)
• Understanding of ASO or mobile marketing principles
• Established relationships with third-party vendors for reputation management or brand support services

Interview Process:

• Interview with HR (30 mins)
• Interview with Operations Manager and Lead of Analytics (1 hour)
• Interview with CEO (30 mins)

What We Offer

• Fully remote work with flexible hours — you manage your own time
• 5 paid sick days per year
• 20 paid vacation days per year (after probation)
• Opportunity to grow with a fast-scaling team and work on meaningful wellness-focused products

We’ll get back to you within 5 business days.

Let’s shape the future of digital wellness — together.

We’re seeking a Technical Support Engineer. Our support team is growing and looking for new members to join and provide the best service for our Customer.

You will have the opportunity to work with a world-renowned corporation in the FinTech domain.

Interested? Join us!

Customer

Our Customer is a provider of an all-in-one expense management platform designed to streamline the tedious admin associated with spending and managing money at work.

The company’s platform delivers more visibility and automation to finance teams by combining spend approvals, virtual and physical cards for employees, expense reimbursements, budgets, and invoice management into one source. This helps businesses free themselves and their employees from financial management so they can focus on their core business to do their best work.

Requirements:

• At least 3 years of experience in a technical support role
• Ability to maintain composure and customer focus while troubleshooting and solving technical issues
• Ability to understand code in languages such as JavaScript (ReactJS, Node.js, Typescript), HTML, CSS, SQL (MySQL, PostgreSQL). The ability to code is not required, but would be advantageous to your application
• Familiarity with version control systems such as Git
• Experience with CI/CD pipelines (e.g., ArgoCD) and containerization technologies like Docker and Kubernetes
• Understanding of cloud storage solutions (e.g., AWS S3, Glacier) and basic cloud infrastructure management
• Exposure to logging and monitoring tools (e.g., Datadog) for tracking system performance and troubleshooting
• Experience with API testing tools (e.g., Postman) and supporting API-driven workflows
• At least an Upper-Intermediate level of English

Would be a plus:

• Knowledge of messaging systems such as SQS or Kafka

Responsibilities:

• Respond to customer inquiries and technical support requests promptly and professionally
• Ensure the agreed levels of service are met according to the Service Level Agreement (SLA)
• Diagnose and troubleshoot complex technical issues related to software applications, hardware, and network systems
• Collaborate effectively with cross-functional teams, including developers and QA engineers, to ensure timely resolution of customer issues
• Conduct in-depth analysis of Customer problems, identify root causes, and implement effective solutions
• Maintain accurate and detailed records of Customer interactions, technical issues, and resolutions in the ticketing system
• Monitor and analyze system performance and availability, identifying and addressing potential issues to minimize downtime
• Participate in the creation and maintenance of technical documentation, knowledge base articles, and troubleshooting guides
• Assist in testing and validating software releases and updates before deployment to ensure quality and reliability

About Us:

Robot Sea Monster is a digital production studio with a rich history of creating captivating mobile and web games, AR/VR experiences, AI products, Web Applications, Mobile Applications and SAAS platforms. Since our establishment in 2012, we have successfully delivered numerous products to satisfied clients. Notable brands such as Blue Shield and Pearson, alongside innovative companies like LO3 Energy and Occipital, have entrusted their projects to us. Our work has earned us recognition from prominent media outlets, including The New York Times, CNBC, and TED.

As we continue to grow our team, we are eager to expand with imaginative individuals who share our passion for crafting games and apps that enchant, entertain, and enlighten users.

Position Overview:

We are looking for a former web developer, software engineer, or computer science student who understands web development and tech stacks and wants to make an impact in Sales and Marketing. This role is crucial for our success, as it involves writing tailored cover letters, submitting applications, and responding to interested prospects. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work independently.

Compensation is hourly with a bonus for every qualified meeting booked.

Key Responsibilities:

• Cover Letter Creation: Write and customize cover letters for job applications in key categories on Upwork, ensuring they align with the specific requirements of each job posting
• Job Application Submission: Utilize our proprietary solution to streamline the submission of job applications, ensuring accuracy and timeliness
• Client Interaction: Respond to inquiries from interested prospects, providing them with relevant information and engaging in follow-up communication as needed
• Weekly Reporting: Generate and analyze weekly reports to evaluate performance metrics, discussing results with the team to identify areas for improvement and success

Requirements:

• Former web developer, software engineer, or computer science student with a strong understanding of web development and technology stacks
• Excellent written and verbal communication skills
• Ability to write compelling and customized cover letters
• Familiarity with Upwork and its platform
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Proficiency in using project management and communication tools

Preferred Qualifications:

• Experience in bidding and securing projects on Upwork or similar platforms
• Understanding of software development processes
• Ability to quickly learn with our proprietary solution (training will be provided)

The candidate must have at least 1 year of hands-on experience with Terrasoft / Creatio CRM and proven experience in the banking domain.
This role may involve occasional international business trips, so it is important that the candidate is either based abroad or has the ability to travel internationally when required.

Responsibilities:

• Conduct client interviews to identify and gather business requirements.
• Perform pre-project research, analyze and formalize business needs.
• Develop and align project documentation with clients, including Implementation Concepts, Technical Designs, Specifications, User Stories, Test Cases, Use Cases, etc.
• Set tasks for the development team and ensure the delivered functionality meets technical and client requirements.
• Conduct acceptance and regression testing.
• Train end users on system functionality and usage.
• Provide technical support and client consulting during project go-live and initial operation stages.
• Model and describe business processes using BPMN notation and create UML diagrams.
• Actively participate in sprint planning and maintain the project backlog.
• Collaborate with the technical lead to define the architecture of the project solution.
• Prepare and deliver demos of implemented functionality.

Requirements:

• Experience with Creatio (BPM’online) as an administrator or advanced user.
• 3+ year of experience in business/system analysis (preferably in an IT integrator or banking environment).
• Hands-on experience with IT system implementation in banking or financial institutions (understanding of banking business processes is essential).
• Experience in requirements elicitation (external client-facing experience is a plus).
• Experience in implementing or enhancing IT systems (preferably for external clients).
• Strong documentation skills (BRD, FSD, Implementation Concepts, Technical Designs, Specifications, User Stories, Test Cases, Use Cases).
• Knowledge of relational databases and SQL.
• Proficiency in specialized tools (MS Visio, MS Project, Jira, Confluence, etc.).
• Understanding of software development methodologies and Agile/Scrum principles.
• Experience working with data formats such as JSON, XML, and APIs (SOAP/REST).
• Systems thinking and skills in functional decomposition.
• Experience in manual testing of complex software systems.
• Direct collaboration with development teams (task setting, monitoring, testing).
• Business process modeling using BPMN notation.

Would be a plus:

• Background in automating business processes in banking, finance, or telecommunications.
• Creatio (BPM’online) certifications.
• Familiarity with UX tools (Axure, Balsamiq, MS Visio, Sketch, InVision, etc.).
• Experience with CRM systems (Siebel, Salesforce, MS Dynamics, etc.).
• Skills in web services testing tools (Postman, SoapUI, Fiddler).
• Basic understanding of programming languages (JS, C#, HTML, CSS).

• Experience with version control systems (e.g., SVN, GIT).

   

  We offer:

   

• Competitive compensation.
• Full equipment for remote work.
• Full remote setup, with the option to work from our Kyiv office (Business Center Europe Plaza, near the metro).
• Corporate English classes via Zoom (fully covered by the company).
• Paid time off, vacation, and 100% paid sick days.
• Additional New Year holidays.
• Opportunities to impact the direction of projects and product growth.
• Interesting and large-scale projects.
• Dynamic, professional team.
• Supportive and responsive management.

Requirements:
— 2+ years of experience as an HR Manager or People Partner;
— Willing to work in a hybrid format and attend the hub in Bratislava;
— Experience in product companies is a must;
— Strong understanding of HR processes and procedures;
— Experience holding 1-on-1 meetings, managing onboarding processes, and supporting teams;
— Proficiency with Google Docs, HR CRMs, and the Jira suite;
— Effective multitasking and ability to prioritize in a fast-paced environment;
— Strong attention to detail, self-discipline, and openness to giving and receiving feedback;
— Excellent time management and organizational skills;
— Upper-intermediate English proficiency is a must.
 

Responsibilities:

— Conduct 1-on-1 meetings with team members (1-2 teams, approximately 20-30 employees per HR);
— Identify team needs and develop HR solutions, programs, and policies to address them;
— Provide support for processes across different offices, hubs, and locations;
— Maintain, prepare, and update HR documents and spreadsheets (occasionally including translations).
 

Would be a Plus:

— Background in psychology;
— Experience working with international teams;
— Experience in the gambling or iGaming industries;
— Familiarity with HiBob and Workable.
 

Why Join Us?

🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

💕 A Collaborative Culture – Join a supportive and understanding team;

💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

📆 Unlimited vacation & sick leave – Because we prioritize your well-being;

📈 Professional Development – Access a dedicated budget for self-development and learning;

🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

🫂 Mental health support – Free consultations with a corporate psychologist;

🇬🇧 Language learning support – We cover the cost of foreign language courses;

🎁 Celebrating Your Milestones – Special gifts for life’s important moments;

⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;

🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;

🖥 Modern Tech Setup – Get the tools you need to perform at your best;

🚚 Relocation support – Assistance provided if you move to one of our hubs.

We are looking for an L1 Site Reliability Engineer who will act as the first line of defence for the stability of our infrastructure. 

In this role, you will triage incidents, maintain our monitoring and automation tools, and enhance our internal processes. This position is an excellent entry point into SRE and monitoring. 

You will join a team that values automation and a systematic approach to work.

    What will you do in this role: 
 

• Monitor and triage incidents using Prometheus, Grafana, curl, and log analysis tools.
• Perform basic Linux server administration: core CLI commands, resource management, and log inspection.
• Check the health of disks, RAID, swap, databases, and web services.
• Communicate with English‑speaking providers via predefined templates.
• Assist in operating Kubernetes and its components, such as ingress controllers.
• Work with Jira tickets and follow runbooks for routine tasks.
• Automate repetitive procedures using scripts (E.g., Bash, Python).
• Escalate issues to L2 and development teams after initial analysis when required.
  
  About you: 
   
• Practical Linux skills: familiar with tools such as uname, df, du, lsblk, dmesg, etc.
• Understanding of DNS fundamentals and ability to debug related workflows.
• Scripting experience (Bash, Perl, Python, or similar).
• Familiarity with monitoring/alerting stacks (Nagios, Prometheus, Grafana, or similar).
• Ability to create concise reports and document outcomes in Jira.
• English level B1 or higher (written communication and reading technical instructions). 
  
  Would be a plus: 
   
• Familiarity with containerization technologies such as Docker, LXC, Kubernetes, or similar.
• Experience writing technical documentation.
• Familiarity with configuration‑management tools such as Ansible, Chef, or similar.
• A degree in IT, physics, mathematics, or a related technical field.

Description:

Alcon is continuously advancing their medical devices and further enabling them with connectivity features and cloud based services. Still adoption of new generation solutions is happening gradually and in the field it is common to have a mix of legacy and new solutions within one setup.
The ultimate goal of the project is to develop a set of tools, services, libraries, etc. to enable integration of current/legacy devices into the modern cloud/on-prem infrastructure of Alcon digital services and ensure data interoperability, integrity and security.
This is already an ongoing project at Alcon recently started from high level requirements definition and technical solutioning. There is an arising need of ramping up a SW engineering team and start detailed design, implementation and V&V activities.
Therefore Alcon is looking forward to evaluate GL capabilities to effectively ramp up needed team and execute outstanding scope of work.

Requirements:

• Minimum of five years of experience in C# and WPF application development.

• Strong portfolio showcasing custom WPF widget design.

• Experience with multi-threading, multi-process architecture, and asynchronous programming.

• Proficient in network programming and understanding of network protocols.

• Solid understanding of the MVVM design pattern and its application in WPF development.

• Excellent problem-solving skills and ability to work in a dynamic and challenging environment.

• Strong communication skills and ability to lead technical discussions.

Job Responsibilities:

• Design and develop custom WPF widgets and user controls with a focus on performance, scalability, and user experience.

• Implement multi-process systems to enhance application responsiveness and reliability.

• Develop networking components within the application to ensure secure and efficient communication between services.

• Collaborate with cross-functional teams to integrate WPF applications with backend services.

• Lead the technical design, development, and code reviews for complex WPF applications.

• Optimize application performance through profiling, debugging, and refining code.

• Mentor junior developers and share best practices in WPF development and design patterns.

• Stay abreast of the latest advancements in C# and WPF technologies to incorporate into the development process.

Location: Remote (UAE-based or time zone-aligned)

Company: Rentify | UAE’s Largest Rental Rewards Platform

Focus: Agentic AI • Multichannel CX • Scalable Systems
Compensation: Based on experience & fit

Rentify is on a mission to make renting smarter, more flexible, and rewarding across the UAE. As we scale, we’re looking for a CX Architect who can join our team CX pod- AI-first, multi-channel support system, combining automation, WhatsApp-first design, human touch, and systems thinking.

What you’ll own:

- Designing a multichannel support stack (WhatsApp, in-app chat, web, IVR, etc.)
- Leading the integration of CRM + automation tools for a single customer view
- Working with partners to create seamless escalation flows from AI to Human
- Setting up KPIs, routing logic, and playbooks for scalable tenant/landlord support

You’re a fit if you:

- Have 4+ years in CX / Support Ops 
- Have built or led AI-assisted support systems before
- Know how to combine tech + outsourced support teams into one clear CX pipeline
- Have worked with tools like Freshdesk, HubSpot, Twilio, WATI, SleekFlow, Gupshup, Make, Zapier
- Thrive in high-growth startup environments

Bonus points:

- Familiarity with UAE market and Arabic-English support design
- Experience in fintech, proptech, or SaaS CX

💻 This is a fully remote role, but we prefer candidates in or near the UAE time zone.

💡 You’ll work directly with founders and help shape the CX backbone of a fast-growing platform.

ZipZap Design is a strategic design studio that creates products and websites people actually want to use. We work with startups and companies that need websites as clear business tools, not just “pretty pages.”

We are looking for a Web Designer to help us create websites for startups, services, and products, combining aesthetics with functionality.

What you will do:

• Design modern landing pages and marketing websites in Figma.
• Create design systems for websites.
• Work with content and page structures.
• Prepare responsive versions for different screen sizes.
• Collaborate with developers to implement designs.
• Occasionally update or improve existing client websites.
  
  What we expect:
• 2+ years of experience in web design.
• A portfolio with examples of landing pages and websites.
• Confident skills in Figma.
• Understanding of basic UX principles and website structure.
• Ability to work independently and with attention to detail.
• Desire to grow in product and marketing design.

What we offer:

• A variety of projects for startups and businesses in the US, Canada, and Europe.
• Flexible schedule and remote-first work.
• A friendly design team.
• Space for growth and influence on processes.
• Competitive pay.
  
  How to apply:
• Send us your portfolio and a short resume.
• If you want to create websites that help businesses and people love using, join ZipZap Design.

About the Role

We are seeking a reliable and detail-oriented HR Generalist to join our team and support one of our key clients. In this role, you will be responsible for the day-to-day implementation and administration of HR policies and processes, as well as employee experience ceremonies. Additionally, you will assist with recruitment processes and contribute to company-wide HR activities. This position is ideal for someone who enjoys structured work, taking ownership of tasks, and ensuring everything runs smoothly for employees.

You will act as the main point of contact for HR operational matters for our client, ensuring a seamless employee journey from onboarding to offboarding, and supporting initiatives that enhance employee engagement and recognition.

Key Responsibilities

Employee Onboarding & Offboarding

• Coordinate onboarding processes, including documentation, system access, and employee introductions.
• Ensure the timely delivery of Welcome Packs to new employees.
• Support offboarding processes, including system deactivation and exit procedures.

Workforce Management

• Administer and maintain employee records and data in the Workforce Management Platform.
• Ensure accuracy and timeliness of information related to employee status, contract updates, and role changes.

Employee Check-Ins
Conduct regular employee check-ins, including:

• 30-60-90 day check-ins for new hires.
• Regular 1:1 check-ins with employees to gather feedback and monitor satisfaction.

HR Ceremonies & Programs

• Launch and manage employee recognition programs.
• Support the organization of HR-related initiatives and events. 

Policy Implementation

• Execute and monitor HR policies and procedures to ensure compliance and consistency.
• Serve as a point of contact for employee questions regarding HR processes.

Recruitment

• Occasionally support the recruitment process for specific roles.
• Tasks may include coordinating interviews, communicating with candidates, and assisting with administrative steps in the recruitment process.

Requirements

• At least 3 years of proven experience in an HR administrative, HR coordinator, or HR generalist role.
• Comfortable working in an English-speaking environment.
• Solid understanding of HR processes such as onboarding, offboarding, employee lifecycle management, and employee engagement.
• Experience with HR platforms or workforce management tools is a strong advantage.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills.
• Proactive, solution-oriented, and able to manage tasks independently.

Global marketing agency ClickDealer seeks an experienced DevOps Engineer who thrives in fast-paced environments, is passionate about automation, and loves digging into infrastructure challenges to join our in-house Technical team! 

More about the project:

clickdealer.com

What You`ll Do: 

• Support and maintain existing infrastructure and live projects
• Automate deployment processes and integrate releases into cloud and hardware environments
• Set up and verify data backup systems and ensure integrity
• Monitor networks, systems, and services for performance and uptime
• Audit infrastructure resources, hosting platforms, and IP address space
• Administer and optimize email servers
• Troubleshoot system issues and proactively implement improvements

• Participate in infrastructure R&D and help shape our tech evolution

   

What We’re Looking For:

• 4+ years of experience in Linux system administration (RHEL/Ubuntu)
• Solid experience with AWS services: EC2, RDS, VPC, Route53, S3, SES, Auto Scaling Groups, WAF
• Practical skills in MySQL/PostgreSQL: query writing, optimization, and replica management
• Strong scripting skills in Bash and/or Python
• Hands-on experience with virtualization tools (ESXi, KVM, etc.)
• Understanding of OSI networking layers (especially 4 and 7)

• Familiarity with monitoring tools like Zabbix and TICK Stack
  Working knowledge of containerization tools like Docker

   

Additional Skills That Will Be a Plus:

• Experience with Kubernetes (especially EKS)
• Terraform skills for managing AWS infrastructure
• CI/CD pipeline experience (preferably Jenkins)
• Knowledge of NoSQL solutions: Redis (with Sentinel), ClickHouse, MongoDB, ELK Stack
• Familiarity with the HDP/CDP ecosystem (Hadoop, HBase, Kafka, Zookeeper)
  
   

What We Offer: 

• Remote work/office with a flexible schedule;
• Competitive salary;
• Paid vacations and sick leaves, 
• 50% compensation for sport activities/sessions with a psychotherapist/courses / English, etc.

Ready to elevate your career and embark on an exciting journey with ClickDealer? 

Apply now and become part of our global success story!

HR Generalist 

We are looking for an energetic and proactive HR Generalist to help us create a structured, inspiring, and people-focused experience for our team. If you’re passionate about people, culture, and development and you know how to turn processes into meaningful experiences

Responsibilities:

• guiding them from day one, introducing them to the team, and supporting their adaptation journey;
• offering regular team support, gathering feedback, identifying individual needs;
• organizing team-building activities and events online company birthdays, New Year celebrations, informal gatherings;
• supporting performance Review processes (assisting with reports, reminders, feedback collection and structuring);
• understanding hiring processes, taking part in interviews, coordinating with candidates;
• supporting learning and development initiatives: coordinating requests, preparing learning sessions, running surveys;
• preparing presentations and materials for online events and helping create a warm, engaging team atmosphere.

Requiments:

• 3 years of experience in an HR Generalist;
• strong communication skills;
• organized, flexible, and genuinely people-oriented;
• basic understanding of recruitment and people management practices;
• proactive mindset — we value those who notice and improve.

What we offer:

• 8 working days of paid vacation and 5 paid sick days;
• competitive salary with performance-based bonuses;
• free English language courses;
• fully remote work format.

 We’re looking for a Business Analyst to join a project focused on integrating AI into modern e-learning platforms. This role is ideal for someone passionate about education, product thinking, and emerging technologies. You’ll work closely with stakeholders, developers, and designers to shape smart, scalable solutions for the future of online learning.

Requirements:

• Understanding of the software development lifecycle and hands-on experience managing it;
• Experience in backlog management: creating, refining, prioritizing;
• Ability to gather and document detailed requirements: user stories, use cases, specifications;
• Ability to analyze new business requests and evaluate their impact on the product and processes;
• Experience creating and maintaining product documentation (solution specs, user guides, etc.);
• English level: Upper Intermediate.

Responsibilities:

• 5+ years of experience as a Business Analyst/Product Manager in IT outsourcing or product companies;
• Direct communication with customer-side stakeholders;

• End-to-end business analysis throughout the project lifecycle;

   

Nice to have:

• Technical background;
• Experience working with B2B or B2B2C products.

What we offer:

• Competitive salary with regular reviews;
• 50% compensation for professional courses and training;

• 100% compensation for passed certifications.

   

About Us

V-Spot is a fast-growing London-based startup with active operations in Switzerland and the UK. We specialize in cutting-edge cybersecurity services, blockchain security, and custom backend/web solutions.

We’re building a global team of top engineers and security minds — people who thrive on solving deep technical challenges and aren’t afraid to work close to the metal.
 

What We’re Looking For

We’re looking for a sharp, experienced Telecom / VoIP Integration Engineer to join us on a remote, project basis. You’ll be working on low-level telecom integrations (SIP, RTP, DID, VoIP APIs), helping us set up and manage scalable call infrastructure for programmatic voice processing.

This is not a plug-and-play Twilio job — we’re looking for someone who knows how telecom actually works.

What You’ll Do

• Integrate and configure SIP trunks, DID numbers, and VoIP providers
• Set up and manage PBX systems (e.g. Asterisk, Kamailio, FreeSWITCH)
• Define call routing logic, IVRs, call forking, failover handling
• Work with developers to enable real-time call streaming and backend connectivity
• Troubleshoot SIP-level issues and optimize signaling flows

Requirements

• Deep understanding of SIP, RTP, VoIP protocols, and signaling

• Hands-on experience with:

  • Asterisk, FreeSWITCH, Kamailio, or OpenSIPS
  • Telecom tools like sngrep, Wireshark, SIPp
  • Managing SBCs, gateways, NAT traversal, STUN/TURN configs

   

• Familiarity with:

  • Telecom APIs (Twilio, Plivo, SignalWire, Telnyx)
  • DID provisioning, call routing, failover logic

   

• Bonus: Understanding of eSIM/SIM management, mobile infra
• Bonus: Comfort working with backend languages (Python, Go, Node.js)

What You Get

• Project-based contract with remote flexibility
• Competitive compensation 
• Direct access to founders and a technical-first culture
• Fast decision-making and high-impact work
• A potential path to long-term collaboration in a core engineering role