Jobs

Are you an innovative, customer-focused PRO? At Mojam, we’re looking for a CRM Marketing Manager who’s ready to shake things up and revolutionize how we connect with our players! 🚀 If you’re passionate about creating personalized customer journeys and driving retention, we want you on our team. Help us elevate our CRM strategies and build stronger relationships with our community.

⚡️ What to do :
 

• Manage and optimize the CRM platform to enhance customer engagement, segmentation and personalization
• Develop and implement a comprehensive CRM strategy, including email, web push, and on-site communications, to increase customer retention and engagement
• Design and execute customer segmentation strategies to ensure relevant and targeted messaging to different customer segments
• Utilize A/B testing to continuously improve CRM activities effectiveness
• Monitor, analyze, and report on the performance of CRM initiatives, making data-driven recommendations for optimization and improvement
• Collaborate with the Marketing, Product, and Analytics teams to align CRM activities with overall company goals and strategies
• Control production of all necessary materials
• Stay up to date with the latest industry trends, best practices, and emerging technologies related to customer retention and CRM 

🦸 Your superpowers

• 2+ years of experience in CRM/ Retention/Email Marketing
• Proficient in using CRM platforms and marketing automation tools
• Detailed expertise in email, web push, on-site communication retention strategies
• Analytical and data-driven, with the ability to interpret customer data and make informed decisions on CRM initiatives
• Strong copywriting skills, possessing the ability to produce engaging and persuasive content tailored to different customer segments
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments
• Results-oriented mindset with a focus on driving measurable improvements in customer retention metrics and CRM performance
• Continuously seeking opportunities to innovate and improve retention strategies and CRM processes
• Upper-intermediate (B2)
• HTML and CSS proficiency

Being well-acquainted with the gaming industry, having a passion for video games (CS ideally) would be a substantial asset.

🍪Team Perks

• Totally remote work from wherever you grind. Into coworking? We’ve got your back
• Flex schedule with no time tracking, because our goal is results
• Work gear on us, get the tech you need
• Half-year bonus Twice a year every mojamer receives a sweet bonus as a nod to our shared achievements
• Health buffs: compensation for sports and mental health, paid sick leaves, and 18 days for vacation
• Skill boosts: we cover training, certs, UA and ENG classes, and pro tips from our top mojamers
• Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)
• A squad of PRO&BROs to craft epic gaming worlds with! 

Ready to elevate CRM to new heights 😉? We’re excited to see your CV and hopefully welcome you aboard! Let’s add more jam together 🚀

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Senior E-learning Specialist to join our team! We’re looking for an experienced professional to join our team someone with a strong background in instructional design and a proven ability to create engaging and effective digital learning materials.

Requirements:

— Strong background in instructional design, the ability to create engaging and effective learning materials for self-learning courses;
— Knowledge of educational theory and instructional/learning design principles;
— Proficiency in using online course authoring tools, LMS, and other online and distance learning-related technologies with a willingness to share knowledge with other team members;
— Experience/ability in researching and introducing innovative digital tools to embed in learning;
— Ability to quickly understand an unfamiliar topic;
— Excellent stakeholder management and communication skills;
— Strong timekeeping and prioritization skills;
— Knowledge and experience with “Articulate 360”;
— English B1+.

Responsibilities:

— Build strong working relationships with Subject Matter Experts to gain in depth understanding of the course content, learning objectives, and learners’ skills and knowledge requirements;
— Transform storyboards into engaging learning interactions, such as video, scenarios, activities etc;
— Develop portfolio courses in accordance to internal design and methodology standards;
— Design and develop new and high quality, engaging and innovative learning programs in technical (IT) as well as business topics;
— Design different types of educational materials such as presentations, videos, manuals, practical tasks, quizzes, and exams both for instructor-led learning and self-learning;
— Research and advise new e-Learning tools and software that will improve production;
— Prioritize and complete projects with tight deadlines;
— Implement AI tools and apply the optimal solutions for developing trainings and presentations in unfamiliar topics;
— Monitor training effectiveness: collect feedback from stakeholders and students, analyze metrics, and work out conclusions to enhance educational programs and their impact on the business;
— Provide support and appropriate training for mentors and internal trainers, both in matters of training methodology and using learning tools and systems.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

We’re hiring an experienced SEO Specialist to lead both on-site and off-site optimization efforts for our US-based website. You’ll work closely with the content, web, and dev teams to improve rankings, boost organic traffic, and scale our visibility in a competitive market.

This is a full-cycle role: you’ll manage technical audits, define content strategy, build backlinks, and set clear KPIs.

Zones of responsibility:

• Conduct comprehensive site audits and implement technical SEO fixes
• Build and manage a high-quality backlink strategy
• Develop SEO briefs for new blog posts and service pages
• Optimize existing content and meta-data
• Track performance and report regularly
• Collaborate with developers and writers on implementation

Your expertise:

• 3+ years of hands-on SEO experience
• Deep understanding of Google (U.S. market) and Bing ranking algorithms
• Strong English proficiency (B2–C1 level or higher), especially written
• Experience working with English-language content, platforms, and backlink resources
• Proven experience with backlink outreach and link-building via reputable platforms
• Proficiency in tools like SEMrush, Ahrefs, Screaming Frog, and Google Search Console
• Solid knowledge of internal linking strategies and site architecture
• Demonstrated ability to drive organic growth in competitive niches
• U.S. market experience is a strong advantage

We offer:

• Fully remote position with flexible working hours
• Competitive compensation based on experience and results
• Opportunity to lead SEO strategy for a growing U.S. brand
• Direct impact on traffic, visibility, and business performance
• Supportive and collaborative international team
• Long-term cooperation with stability and transparency

Are you ready to rock the IGaming world together?
Grab your opportunity to work with a multi-country product company of ambitious Industry innovators with regional reach and years of successful operation. Join our in-house Acquisitions & Affiliate Marketing team for international Curacao-licensed B2C projects with our software solution.

As an Affiliate Marketing Manager, you will:

• Manage effective revenue growth through affiliate channels, ensure solid support and transparent communication with all affiliates & partners;
• Monitor and analyze affiliate performance based on standards KPIs such as CR, Inst2Reg, Reg2Dep, Click2Reg, Click2DEP;
• Identify and onboard new affiliates to expand the partner network, negotiate terms, and finalize partnership agreements;
• Plan and execute marketing campaigns in collaboration with affiliates to effectively promote brands;
• Manage the affiliate marketing budget efficiently, maximizing ROI and controlling costs;
• Represent the company at iGaming events, and stay updated on industry trends, competitor activity, and market changes.

Requirements:

• 2+ years of experience in Affiliates & online marketing with a strong network of contacts;
• Experience on Tier-1 geos with different sources;
• Solid sales and negotiation skills aimed at tangible results;
• Ability to adapt to new markets quickly, comfortable dealing with fast-paced environments and ambiguity;
• Business proficient English is a must.

What we offer:

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels way, attending top industry events and conferences, and international workshops at our competence centers.

Don't delay! Send your CV right now and join our highly professional and ambitious team

A partner of Philip Morris Ukraine is looking for an eCRM IT Business Process Automation Developer to join Consumer Experience team. We propose to work with eCommerce & CRM solutions for IQOS in Ukraine. 

You will be responsible and involved to process of building interfaces (web, API), development and testing business processes. Your main counterparts would be Product owner, Product Team, IT Team and third-party business partners (IT).

Key responsibilities:

• Building interfaces (web, API) for interactions with customers
• Building web interfaces (landing pages, surveys, invitation process, etc)
• Integration of API in business processes  
• Preparing and update technical documentation 
• Preparing requirements for development
• Performing integration testing and running UAT
• Performing communications with IT team and third-party business partners  (IT)
  
  Requirements (basic):
• Experience as System Analyst / BA/ QA / full-stack Dev / web Dev / FE Dev
• Experience in preparing SQL requests – strong skills 
• Understanding of web services (REST, Web API), best practices
• Experience in Low-code development solutions (Corezoid, Node-Red, n8n, etc) using JavaScript
• Experience in JavaScript usage
• Experience in preparation requirements for development/integration – strong skills
• Experience in git usage
• Understanding of OOP principles, SDLC principles
  • English: Intermediate (B1) and higher, Ukrainian: intermediate or fluent
• Communication skills, critical and analytical thinking, focus for Business objectives, problem-solving skills

Will be advantage (expertise-defining skills):

• Experience as product owner / product manager on ecom project
• Experience as FE/BE developer
• Experience in NodeJS usage
• Corezoid specialist certification: level Middle or higher
• Experience in developing Corezoid Projects
• Experience in developing simulator.company/control.events Projects
• Experience with cloud services (AWS, Google cloud, Azure, etc)
• Experience managing/supporting of several campaigns simultaneously
• Experience in building highly loaded transactional processes with scalable approach
• Experience in writing automated tests (based on SQL, Low-Code solutions, monitoring tools)
• Understanding of Corezoid bot platform
• Experience in DWH
• Experience in data bases: Redshift / PostgreSql / MS SQL / Oracle / Sybase IQ
• Experience in AI custom solutions (local LLM, RAG, vector db, etc.)
• Experience in scheduled/triggered SQL cron jobs, stored procedures
• Experience in SQL request script optimizations, query cost estimation, query plan
• Experience in work at wide team environment
• Understanding of SCRUM / AGILE methodologies
• Experience with task tracking system (Jira, Trac, Redmine etc),  knowledgebase (Confluence, MediaWiki etc)

Proposal 

• Permanent local contract with employee benefits
• A challenging work environment, with great development opportunities
• Growing and development opportunity within the Company
• Opening opportunities for skills enrichment with new practical experience of innovative approaches and technologies in development of business-processes

Job Description

As a Senior Product Analyst at Wix, you’ll play a key role in solving complex problems at scale and using data and research to validate ideas. You’ll find insights, provide recommendations, and drive our product forward. In your day-to-day, you will:

• Explore data, plan, conduct and interpret the results of A/B tests
• Own the monitoring and reporting of the company, team, and product’s main KPIs and success metrics
• Build and maintain reports, dashboards, and metrics while ensuring data integrity
• Present vital insights and recommendations to senior stakeholders

Requirements

• Experienced data, product, or web analyst with proficiency in writing complex SQL queries
• Skilled at translating business/technical needs into data models and creating impactful analyses
• Proven ability to work independently and collaboratively, with leadership skills to balance team efforts
• Motivated and enthusiastic about data, business, and technologies with a strong analytical background
• Curious, original thinker with attention to detail and a knack for creative business questions

About the Team

We’re Wix’s Editor Team, helping over 200 million people build their professional websites while providing a great DIY experience. We as a data team work closely with PMs, developers, UX designers, content, and marketers to create the best tools and products with the highest impact and value, ensuring people can build any site they want, and be proud of it.

We’re a strongly data-oriented company that asks interesting questions and appreciates data findings. We’re an experienced data team of 7 people from Kyiv and Krakow. You can learn a lot from us and we’d be happy to share.

Weblium is a SaaS website builder platform that enables anyone to easily create a site using ready-made blocks.

We are looking for a marketer with experience in the U.S. market, someone with proven success stories and bold ideas — a confident and creative professional who will help us identify growth opportunities, attract new audiences, scale our business, and move the company toward market leadership.
 

What we’re looking for:

• Proven experience in user acquisition and the ability to work across multiple acquisition channels. You’re open to learning and exploring new channels as well.
• Hands-on experience and successful cases in growing SaaS products in the U.S. market.
• Experience in SEO/PR and/or building partnerships in the U.S.
• Advanced level of English and confidence in verbal communication with English-speaking audiences.
• Strong copywriting skills in English – you can draft emails or write concise, clear points for landing pages (no long-form article writing required).
• Ability to formulate hypotheses and assess the feasibility of initiatives. You’ve tested dozens of hypotheses to grow product metrics and have a proven track record of implementing marketing activities that deliver real business results.
• High level of autonomy and initiative – you’re a true self-starter.
• Revenue is your primary performance metric.
   

Your future challenges:

• Experiment with different acquisition channels to find scalable ways to grow in the U.S. market.
• Identify growth opportunities in marketing, analytics, and product.
• Build B2B partnerships with platforms, services, and other potential collaborators.
• Propose creative ideas to increase brand awareness, attract new users, and retain or win back previous users.
• Collaborate with department heads to improve processes and contribute growth-focused ideas.
• Define and track key metrics (MAU, paying users, LTV, etc.); analyze the product, competitors, communication channels, and user feedback to generate insights and hypotheses; run experiments to improve performance indicators.
• Optimize processes to test hypotheses faster and more efficiently.
• Prepare regular reports on results and progress.
   

What we offer:

• Competitive compensation.
• Fully remote work – you can work from anywhere in the world.
• Flexible work schedule (start your day between 8:00 and 11:00 a.m., 8 working hours total).
• 15 days of paid vacation per year and 5 sick days.

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for Full stack Ruby on Rails developer.

Requirements:

• 3+ years of experience with Ruby on Rails;

• Experience with TypeScript for Frontend and Backend;

• Express Next or Angular;

• Knowledge of OOP, AWS, Git, ability to work with SSH connections, understanding of Docker or Vagrant concept;

• Upper-Intermediate level of English;

• 5-6 hours of overlap with Chicago time zone.

Responsibilities:

• Write and maintain efficient, reusable, clean, and tested code;

What the company offers:

• Constant and interesting work with foreign clients;

• Flexible working hours;

• Annual paid 30 days vacation and 10 paid sick day;

• Medical insurance policy;

• 50% cost compensation of sports and English lessons.

About the Role

A forward-thinking company is on a mission to revolutionize the $365B gaming industry by harnessing the power of Generative AI. Their technology is transforming how game studios produce playable ads and game content - making the process up to 10x faster and more efficient. Now, they’re looking for an experienced HTML5 Game Developer to help bring this vision to life.
 

If you're passionate about creating immersive 2D and 3D interactive experiences and excited by the idea of building the future of playable ads and game content using cutting-edge tools - this is the opportunity you've been waiting for.
 

🎯 What You’ll Do
 

• Develop engaging playable ads and mini-games using modern HTML5 frameworks such as Phaser, Three.js, PlayCanvas, Cocos creator or any other tool you're comfortable with.
• Collaborate with design and creative teams to translate concepts into polished, high-performance 2D/3D experiences.
• Optimize game assets and runtime performance to ensure smooth play across a broad range of devices.
• Continuously enhance gameplay mechanics and interactivity to drive engagement and ad effectiveness.
• Work cross-functionally to meet project goals and deliverables on time.
   

✅ What They’re Looking For
 

• 3+ years of professional experience in HTML5 game development or playable ad production.
• Solid understanding of 2D and 3D game development, including asset pipelines and interactive animation.
• Hands-on experience with Phaser, Three.js, PlayCanvas, or similar frameworks (tool choice is flexible!).
• Creativity and enthusiasm for building interactive content that resonates with both players and advertisers.
• Strong team player with excellent communication skills, eager to contribute in a fast-moving, innovative environment.
   

💡 Why Apply?
 

This is your chance to:

• Join a company that’s redefining how games and ads are built through Gen AI and machine learning.
• Work on creative, high-impact projects that push the boundaries of interactive advertising.
• Have flexibility in your tools and approach - they care more about outcomes than frameworks.
• Contribute to an innovative team that values autonomy, experimentation, and meaningful collaboration.
   

🌟 Ready to level up your career?
Don’t wait - send in your CV today and be part of a team that’s transforming the future of gaming one playable ad at a time!

Backend Developer (Node.js) for the  international product IT company,  which provides a full-stack package of complex AdTech solutions for digital advertisers, publishers and ad agencies worldwide. 

  The company develops white-label platforms for enterprise clients—custom turnkey solutions to automate and optimize digital advertising.

Products company : SSP, DSP, Ad Exchange platforms.

Main markets - Tier 1-2 

The technical team - up to 30 people (CTO, Team Lead, Back-end -10, Front-end developers, QA, DevOps )

Project stack: Node.js (backend), NoSQL, SQL, Redis, MongoDB,  Linux.

Locations/Offices - Kyiv, Lviv, Odesa, Mykolaiv or remote.

 Requirements:

• At least 3 + years of backend development experience, with a strong focus on Node.js
• Deep understanding of asynchronous programming in Node.js and event loop
• Knowledge or  experience with high-load systems
• Familiarity with SQL, NoSQL, and in-memory key-value databases for data storage and optimization;
• Knowledge of network protocols such as HTTP, TCP, and FTP;
• Expertise in identifying and resolving issues efficiently;
• Experience or understanding unit testing;
• Experience with Linux servers, handling basic administration tasks;
• Performance optimization skills;

Responsibilities:

• Write clean, efficient, and maintainable code following best practices
• Develop and maintain scalable backend services using Node.js 
• Debug and resolve issues in the backend systems
• Manage and optimize SQL and NoSQL databases 
• Write and maintain unit tests to ensure code quality
• Collaborate with team lead, frontend developers, CTO, Delivery Coordinator and other team members
•  Continuously learn and apply new technologies to improve backend systems

We offer:

• Vacation 21 calendar days per year (15 working days) - cumulative, the balances are 

           carried over from year to year

• medical insurance
• days off - 7 days per year
• additional 1 day of absence per year on the occasion of celebrating Birthday
• 15 paid sick leave per year
• 15 unpaid leave per year
• days off on public holidays
• referral bonuses
• coworking compensation
• corporate technology

🌐 Full Stack Developer — Automating AI Workflows in Insurance

Summary

We’re building end-to-end automation for AI tasks in the insurance sector. Over the next 10 months, we’ll be prototyping before launching a dedicated spinout. You’ll work closely with our Senior AI CTO (30+ years of combined AI experience across the team) in a fast-paced but supportive environment.

This is a full-time, remote-first role (office available in Berlin). You’ll be expected to make strong use of AI tools to accelerate development and — even more importantly — debug efficiently. Success in this role requires both technical ability and a willingness to dive into the business logic of how insurance actually works.

What You’ll Do

• Develop and maintain backend services in TypeScript, using frameworks like Mastra, AWS Lambda, and Next.js
• Prototype and ship features that automate complex insurance processes
• Work with the CTO on model integration (potentially fine-tuning later in the roadmap)
• Debug and optimize workflows using AI tools for rapid iteration
• Build a deep understanding of insurance workflows to translate domain needs into technical solutions

What We’re Looking For

• Strong experience with TypeScript and modern frameworks (Next.js, serverless/Lambda)
• Ability to quickly learn and apply new tools like Mastra for workflow automation
• Comfort using AI coding assistants — not just to write code, but to debug effectively
• Curiosity to understand business logic in insurance and apply it to product design
• Availability for full-time commitment in a distributed, remote-first team (EU time zones preferred)
• Fluency in English or German

Nice to Have

• Experience with AI model integration or fine-tuning
• Background in automation, workflow orchestration, or backend-heavy applications
• Previous exposure to insurance, fintech, or other regulated industries
• Open-source contributions (any scale — show us what you’ve built!)
• If you speak German, it would be much easier to integrate into the team. 

We are looking for an Autonomous systems engineer with a background in physics, control theory and mathematical modelling. The ideal candidate will have a strong math background, experience with autonomous systems, modelling and control design.

We consider engineers at Middle and Senior levels - tasks and responsibilities will be adjusted accordingly. 
Required Qualifications:
• 3+ years in R&D software development 
• Mathematical modelling, system identification and control 
• Matlab/Simulink 
• Signal processing 
• Experience with C++ , Python 
• Ability to quickly navigate through recent research and trends in control theory and autonomous systems. 
Nice to Have: 
• Aerodynamics fundamentals 
• Machine Learning 
• Simulation tools (Gazebo, AirSim) 
• SITL, HITL testing 
• PX4, Betaflight, ArduPilot

PwC is a network of over 370,000 employees in 149 countries focused on providing the highest quality services in the areas of audit, tax advisory, consulting and technology development.

What we offer:
- Official employment;
- Remote work opportunity;
- Annual performance and grade review;
- A Dream team of experienced colleagues and high-class specialists;
- Language courses (English & Polish languages);
- Soft skills development;
- Personal development plan and career coach;
- Corporate events and team-buildings.

Main responsibilities:

• Developing innovative solutions for our clients by leveraging cutting-edge data science, machine learning, and AI technologies;
• Developing intelligent assistants using the latest large language models (e.g., GPT-4, Falcon 2, LLAMA 3, Mixtral), employing Retrieval Augmented Generation techniques, and utilizing agent frameworks (e.g., Langraph, CrewAI);
• Utilizing AI expertise to recommend the most effective technical approaches and solution architectures for addressing business challenges;
• Leading data science project teams of 1-5 members, managing small to medium projects, and overseeing parts of larger engagements under senior supervision;
• Working closely with PwC industry experts, clients, and higher management while actively participating in the proposal-making process within your area of expertise;
• Communicating complex insights in a clear and actionable manner to non-technical colleagues and clients.

Requirements:

• 3+ years of relevant professional experience;
• Solid knowledge of ML/AI concepts: types of algorithms, machine learning frameworks, model efficiency metrics, model life-cycle, AI architectures;
• Knowledge and experience in production grade code development in Python;
• Solid knowledge of SQL;
• Experience with LLMs and related concepts (e.g. RAG, vector DBs, AI agents);
• Understanding of cloud concepts and architectures, with hands-on experience in cloud services (GCP, AWS, Azure);
• Knowledge of CI/CD and DevOps practices;
• Experience with deploying code with Docker / Kubernetes;
• Strong interpersonal and communication skills — essential in day-to-day cooperation with clients and the team;
• Outstanding supervision and mentorship abilities;
• Graduate of Economics, Econometrics, Quantitative Methods, Computer Science, Math, Physics, Operational Research or related discipline;
• Excellent analytical and problem-solving skills, including the ability to independently disaggregate issues, identify root causes and recommend solutions to business problems;

• Proficiency in English, both written and spoken.

   

  Nice to have: 

• Familiarity with MLOps tools (e.g., Azure AI Studio, AzureML, Vertex.AI, SageMaker, MLFlow);
• Knowledge of an extra programming language (e.g. C#, Go, Java);
• Knowledge of Natural Language Processing techniques;
• Experience in banking, retail or consulting;
• Experience in leading project teams.

Why PwC?

We are not just numbers and reports. PwC is the impact you can create through your actions. Our team will help you achieve more, and we are ready to start this journey with you.

Ready for a challenge? Send your resume and join the team that is shaping the future!

We are looking for a Customer Support team player who will be an integral part of the memoryOS team and deliver exceptional service to our users.
 

We’re a remote team of 30+ diverse, like-minded professionals, united in solving the problem of the forgetting curve.
 

As part of our team, you will manage a high volume of customer messages in Intercom, swiftly resolve issues, and effectively communicate key findings to drive continuous improvement.
 

Your ability to analyze feedback, refine communication approaches, and maintain a top-quality resolution time is essential to our mission of making it easier for people to remember what’s important.
 

Are you ready to have a chance to significantly impact our users’ lives by being part of a revolutionary approach to learning? Apply now!

Who are we?

memoryOS makes it easy for people to remember what’s important. Proven learning and memory techniques are merged with duolingo-like gamified e-learning with patented virtual mind palace tech. Co-founded by 2X World Memory Champion — Jonas von Essen.

We are proud to be the Most Funded App on Kickstarter. memoryOS was featured on TechCrunch and recognized by Google Brands Accelerator as “light years ahead of any other company in memory space.”

What you’ll be working on

• Respond to customer inquiries daily via Intercom promptly and accurately.
• Able to fully function within Intercom. Know how to increase productivity by automating processes, creating macros, and tracking analytics via Intercom to increase productivity metrics like first response time.
• Embed cutting-edge automated response systems with trained AI.
• Troubleshoot and resolve customer issues related to account management, billing, app usage, and more.
• Document valuable customer interactions and feedback to improve the memoryOS experience. Log these and communicate them to the team in a self-regulated manner.
• Continue to train personal customer success knowledge (wisdom) to help ever-better the customer support team how to excel in handling inquiries, resolving issues, and maintaining high customer satisfaction.
• Maintain fast response speed and high customer satisfaction ratings and contribute to overall customer loyalty and retention.
• Collaborate with the Product and Marketing Teams to identify the best insights from feedback. Also, the areas of their application.

You will also get

• Transparent management and regular feedback.
• Significant opportunities for professional growth and impact on product development.
• Enjoy a vacation and paid sick leave days to relax every year.
• Fully remote: you’re free to choose your productive work time and place.

About you

• 3+ years of experience in Customer Success or Customer Support, with at least 1 year in a startup environment.
• Expert proficiency in Intercom, including analytics, macros, and ticketing system management.
• Strong analytical skills with a data-driven approach to problem-solving and process improvement.
• Ability to work independently with responsiveness and high responsibility, stepping up in times of need while collaborating effectively in a team-oriented environment.
• Highly empathetic, patient, and committed to exceptional customer service.
• A strong passion for technology, with a keen interest in learning and teaching others about our product.
• Experience of 2+ years with AI tools (such as ChatGPT) is highly important for information analytics and structuring.
• Proficiently apply Intercom’s tools, like Fin AI.
• Exceptional fluency in English, especially written English (C1)

Getting the job

Enjoy building a top-level product with us while gaining extensive professional experience in a company with an important mission.

Step by step for this position:

1. Interview with Recruiter (up to 45 min): Position discussion and check experience.
2. Interview with Recruiter and Team Lead (1 hour): Check basic competencies, culture fit, and a detailed сase approach to identify experience.
3. Debrief interview with CEO and Team Lead (30 min): Summarize experience and assess alignment with the company’s values, culture, and strategic goals.
4. Referral: Recommendations from the previous workplace.
5. Offer call with HR (30 min): Discussion of a Job Offer Proposal.

We look forward to receiving your application!

We’re building a large-scale data analytics ecosystem powered by Microsoft Azure and Power BI. Our team integrates, transforms, and visualizes data from multiple sources to support critical business decisions. Data quality is one of our top priorities, and we’re seeking an engineer who can help us enhance the reliability, transparency, and manageability of our data landscape. 

Your responsibilities: 

• Develop and maintain data quality monitoring frameworks within the Azure ecosystem (Data Factory, Data Lake, Databricks). 
• Design and implement data quality checks, including validation, profiling, cleansing, and standardization. 
• Detect data anomalies and design alerting systems (rules, thresholds, automation). 
• Collaborate with Data Engineers, Analysts, and Business stakeholders to define data quality criteria and expectations. 
• Ensure high data accuracy and integrity for Power BI reports and dashboards. 
• Document data validation processes and recommend improvements to data sources. 

Requirements: 

• 3+ years of experience in a Data Quality, Data Engineering, or BI Engineering role. 
• Hands-on experience with Microsoft Azure services (Data Factory, SQL Database, Data Lake). 
• Advanced SQL skills (complex queries, optimization, data validation). 
• Familiarity with Power BI or similar BI tools. 
• Understanding of DWH principles and ETL/ELT pipelines. 
• Experience with data quality frameworks and metrics (completeness, consistency, timeliness). 
• Knowledge of Data Governance, Master Data Management, and Data Lineage concepts. 

Would be a plus: 

• Experience with Databricks or Apache Spark. 
• DAX and Power Query (M) knowledge. 
• Familiarity with DataOps or DevOps principles in a data environment. 
• Experience in creating automated data quality dashboards in Power BI.