Jobs
2307-
Β· 211 views Β· 30 applications Β· 13d
Casino Customer Support Manager - Arabic speaking
Full Remote Β· Worldwide Β· 2 years of experience Β· English - B2LuckyStart.com is a leading online casino operating on the Softswiss platform, catering to high-value players in Tier 1 geographical regions. We pride ourselves on offering an exceptional gaming experience and personalized service to our VIP...LuckyStart.com is a leading online casino operating on the Softswiss platform, catering to high-value players in Tier 1 geographical regions. We pride ourselves on offering an exceptional gaming experience and personalized service to our VIP clientele.
Arabic and English is a must.
π Job Summary:
As a Casino Customer Support Manager, you will be the first point of contact for our players, ensuring an exceptional customer experience. Youβll handle player inquiries, resolve complaints, and assist with account-related issues through various communication channels, including live chat, email, and phone. Your goal is to maintain player satisfaction and loyalty by providing prompt, professional, and knowledgeable assistance.
π― Key Responsibilities:
- Respond to player inquiries via live chat, email, and phone in a timely and professional manner
- Assist with account-related questions (e.g., login issues, verification, deposits/withdrawals, bonuses)
- Investigate and resolve player complaints or issues, escalating when necessary
- Ensure compliance with responsible gambling and anti-money laundering regulations
- Provide feedback to management regarding common issues and player suggestions
- Maintain accurate records of customer interactions and transactions
- Collaborate with other departments (Payments, Fraud, VIP, etc.) to resolve complex cases
Stay updated on promotions, game updates, and policy changes - Promote responsible gaming practices and ensure players receive appropriate support
π Requirements:
- Arabic and English is a must.
- Previous experience in customer service in iGaming, preferably in a soft swiss online casino,
- Excellent communication skills in English (additional languages a plus)
- Strong problem-solving skills and attention to detail
- Ability to remain calm and professional under pressure
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Familiarity with CRM tools, live chat systems, and support ticketing platforms
- Understanding of gambling regulations and responsible gaming best practices (preferred)
β¨ Desirable Skills:
- Experience with iGaming platforms (e.g., SoftSwiss)
- Knowledge of payment systems (e-wallets, cards, crypto, etc.)
- Multilingual is a plus however English B2 / C1 and above is a must
- Customer-focused mindset with a passion for gaming
π Benefits:
- Competitive salary
- Flexible work schedules
- Remote working
- Fun, dynamic, and multicultural work environment
-
Β· 180 views Β· 12 applications Β· 7d
Key Account Manager
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B2We are seeking a strong Key Account Manager with a solid fintech background who will manage and grow relationships with key enterprise clients, ensuring long-term partnership and revenue growth Your Responsibilities Support clients through the...We are seeking a strong Key Account Manager with a solid fintech background who will manage and grow relationships with key enterprise clients, ensuring long-term partnership and revenue growth πΌπ
Your Responsibilities
π€ Support clients through the full onboarding cycle, ensuring a smooth and successful start
π Build and maintain strategic relationships with enterprise customers
π¬ Foster long-term partnerships based on trust, transparency, and mutual respect
π‘ Identify upsell & cross-sell opportunities within existing accounts
π Conduct regular business reviews to align with clientsβ evolving needs
π― Present value propositions clearly and handle objections effectively
π Negotiate and close complex B2B deals with senior decision-makers
π Monitor KPIs, growth metrics, satisfaction levels, and risks
π€ Collaborate with IT, Compliance, Payments, Finance, and Settings teams to ensure seamless client experience
π¨ Monitor client activity and proactively address any unusual changes
π Prepare monthly reports on KPIs and assigned tasks
π Assist with Confluence articles and updates upon request
π©βπ« Mentor newcomers, conduct shadow sessions and trainings after probation
π£ Gather client feedback and convert it into actionable insights
π Share industry trends and market insights within the team
βοΈ Maintain high standards of ethics and professionalismSkills & Requirements
β 2+ years of experience as Key Account Manager (B2B) / Payment Manager
β Strong understanding of FinTech & payment ecosystems
β Experience with merchant account onboarding
β Excellent communication & self-management skills
English β Upper-Intermediate / Advanced
Ukrainian/Russian β fluentNice to Have
β Compliance certifications
β Legal backgroundHiring Process
More
π Prescreening Call with Recruiter (40 min)
π§ Technical Interview (60 min)
π― Job Offer & Background Check -
Β· 92 views Β· 19 applications Β· 22d
Marketing Designer
Ukraine Β· Product Β· 2 years of experience Β· English - B1 Ukrainian Product πΊπ¦Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products...Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.
As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.Ready to level up your career?
Playtechβs Game team is looking for a diligent and meticulous Marketing Designer with willing to work in a dynamic and international environment.
You will be joining the team that is developing an exciting and already successful program, combining companyβs best practices with innovative approaches. The program is dedicated to the games for the US market, offering a unique opportunity to work on high-impact international project.
Job Description
Your influential mission. You willβ¦
- Generate compelling visual assets for marketing purposes, including screenshots and promotional videos
- Create and adapt layouts and assets for different formats (resizing, reformatting)
- Develop engaging motion graphics and basic animations (text, UI animation)
- Collaborate with stakeholders to ensure visuals meet requirements and specifications
- Take ownership of tasks, manage timelines, and organize workflows effectively
Qualifications
Components for success. Youβ¦
- Have strong practical skills and a solid portfolio
- Possess experience in creating marketing videos and promotional clips
- Are proficient in Adobe After Effects (mandatory) and Photoshop
- Have basic knowledge of animation techniques and UI/text animation
- Demonstrate excellent time management, planning, and organizational skills
- Are independent, responsible, and attentive to detail with userβcentered thinking
- Communicate confidently in English (mandatory)
You'll get extra points forβ¦
- Experience with Adobe Premiere
- Background in Graphic Design, Motion Design, Multimedia Production, or Marketing
- Ability to calmly accept and integrate feedback into your work
Thrive in a culture that valuesβ¦
- Creativity and innovation in visual storytelling
- Responsibility and ownership of tasks
- Collaboration and clear communication
- Attention to detail and userβcentric design
- Continuous improvement and openness to feedback
Additional Information
HOW TO APPLY?β―
Please send us your CV together with your portfolio showcasing your best design and motion work. Your portfolio will help us understand your creative style and practical skills, and it will play a key role in selecting the candidate who best fits what we are looking for.
CASINO UNIT
Casino products are the flagship of Playtechβs products, offering an industry-leading selection of online games together with a state-of-the-art platform for seamless integration with our business customersβ websites. We ensure to deliver a thrilling web experience content library that includes a slot, table/card, fixed odds games, and more. Some of the movie and entertainment brands we have collaborated with, include DC, MGM, and NBC Universal. Casino Unit is represented in the following locations: Estonia, Bulgaria, and Ukraine and includes around 300 great employees in total, who build the most extensive games portfolio across the industry.
More -
Β· 149 views Β· 20 applications Β· 16d
Site Reliability Engineer (SRE)
Full Remote Β· Worldwide Β· 2 years of experience Β· English - B2About the Role: We are looking for a Site Reliability Engineer (SRE) to help us build, maintain, and scale reliable, high-performance infrastructure for our applications and services. You will play a key role in ensuring the stability, availability, and...About the Role:
We are looking for a Site Reliability Engineer (SRE) to help us build, maintain, and scale reliable, high-performance infrastructure for our applications and services. You will play a key role in ensuring the stability, availability, and efficiency of our production systems while driving automation and best practices across the engineering teams.
π§ Responsibilities:
- Ensure high availability and fault tolerance of systems
- Design, maintain, and improve CI/CD pipelines
- Automate operational processes using Infrastructure as Code (IaC), scripts, and autoscaling
- Implement and optimize monitoring, logging, and alerting systems
- Collaborate closely with DevOps, engineers, and developers to improve system reliability and scalability
- Perform incident analysis, document postmortems, and implement lessons learned
- Support production and staging environments
β Requirements:
- 3+ years of experience in SRE / DevOps / Infrastructure roles
- Solid hands-on experience with cloud platforms (AWS is a priority)
- Proficiency with Terraform, Ansible, Helm, and Kubernetes
- Strong knowledge of Docker and container orchestration
- Experience with CI/CD tools (e.g., GitLab CI, Jenkins, or similar)
- Familiarity with monitoring tools: Prometheus, Grafana, ELK/EFK, Datadog
- Good understanding of Linux systems, networking, and security
- Scripting skills in Bash, Python, or Go (a plus)
- English: Intermediate or higher (for technical communication)
βοΈ Nice to Have:
- Experience with Chaos Engineering or automated reliability testing
- Hands-on with SLO/SLA/SLI configuration and tracking
- Background working in high-load environments
πΉ What We Offer:
- Opportunities for growth in DevOps engoneering.
- Supportive and flexible work environment.
- Participation in interesting projects.
- Flexible schedule, competitive compensation, and remote work options.
Ready to join a dynamic IT environment and grow your skills in technical project coordination? Send us your CV β weβd love to meet you!
More -
Β· 125 views Β· 21 applications Β· 2d
Data Analyst (Marketing Analyst)
Full Remote Β· Countries of Europe or Ukraine Β· 2 years of experience Β· English - B1Remote | Full-time About the role Weβre building analytics for mobile and web subscription products. This role is about connecting marketing, product, and revenue data into a clear analytics system that supports UA and product decisions. Youβll work...Remote | Full-time
About the role
Weβre building analytics for mobile and web subscription products.
This role is about connecting marketing, product, and revenue data into a clear analytics system that supports UA and product decisions.
Youβll work closely with Data Engineers, UA, PMM, Product Managers, and C-level, building dashboards, validating tracking, and turning data into actionable insights.
What youβll do:
- Analyze paid traffic performance (Meta, TikTok, Google Ads, ASA): CAC, CPA, ROAS, LTV
- Analyze core product metrics: LTV, ARPU, Retention, Churn, Conversion
- Run cohort analysis by channels, countries, creatives
- Build and maintain SQL queries for reports and ad-hoc analysis
- Develop and improve dashboards in Looker Studio / Tableau
- Ensure data quality across AppsFlyer, AppHud and ad platforms
- Work with UA and Product teams to validate hypotheses and growth ideas
- Prepare clear insights and recommendations for decision-making
Requirements:
- Experience with subscription-based mobile or web products
- Strong SQL, Python is a plus
- Experience with BI tools (Looker Studio, Tableau, or similar)
- Experience with AppsFlyer / Adjust and subscription analytics tools
- Understanding of paid traffic analytics (Meta, Google, ASA)
- Solid knowledge of unit economics: LTV, ARPU, CAC, ROAS, payback
Understanding of DWH concepts and collaboration with Data Engineers
Nice to have:
- Experience with web2app / web2web funnels
- Experience with BigQuery
Product analytics or growth analytics background
Why this role
- Direct impact on growth, monetization, and UA decisions
- Full ownership of analytics for subscription products
- Close collaboration with Product, Marketing, and Leadership
- Remote-first, fast-moving environment
-
Β· 100 views Β· 11 applications Β· 13d
Marketing and Lead Generation Specialist
Part-time Β· Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - C1Company: Orbios We are looking for a hands-on Marketing & Lead Generation Specialist who will build and run a predictable outbound lead generation system for Orbios. Your focus is not βmarketing for everythingβ, but: targeted outreach β qualified...Company: Orbios
We are looking for a hands-on Marketing & Lead Generation Specialist
who will build and run a predictable outbound lead generation system for Orbios.Your focus is not βmarketing for everythingβ, but:
targeted outreach β qualified conversations β real clients.You will work directly with the founder and core team, turning our AI and software expertise into a steady flow of qualified B2B leads.
About OrbiosOrbios is an AI-first software and automation company working with international clients.
We build:
AI automation solutions,
custom software products,
MVPs and scalable web applications.
AI is not a buzzword for us β it is part of real client delivery and commercial results.
Role Overview
This is a practical outbound role.
Your main goal is to create a simple, measurable and repeatable outreach funnel that consistently brings the right prospects to founder calls.
No mass spam.
No β5 clients because we got lucky this monthβ.
Only structured outreach, clear numbers, and predictable results.
Key Responsibilities
- Research and select target companies and decision-makers (Europe, Australia, US and other English-speaking markets).
- Run outbound outreach via email, LinkedIn and relevant platforms.
- Manage follow-ups and improve reply and booking rates.
- Track basic funnel metrics (opens, replies, booked calls) and learn from results.
- Qualify leads: understand need, timing and budget.
- Prepare short, clear briefs for the founder before calls (company, context, possible angle).
- Maintain a clean lead pipeline (Google Sheets or simple CRM).
- Coordinate with the team on basic sales materials (one-pagers, short decks, cases).
- Use AI tools (ChatGPT and others) to speed up research and drafting, with human-quality final messaging.
Requirements
- 2+ years of experience in marketing, sales, business development or lead generation in IT / digital / services.
- Proven experience with outbound lead generation (email, LinkedIn or similar channels).
- Strong written and spoken English:
- Ukraine: C1 or higher,
- Philippines: confident business English.
- Ability to write clear, concise and non-spam outreach messages.
- Comfortable working with numbers (reply rate, booked calls, simple funnel metrics).
- Confident use of Google Workspace (Docs, Sheets) and basic lead tracking tools.
- Partnership mindset: you think in terms of long-term value for the company and clients.
- You understand why you do each activity and how it impacts revenue.
Nice to Have
- Experience working with AI, SaaS or software development companies.
- Understanding of delivery basics: scope, rate, hours, MVP, roadmap.
- Experience working with clients from Europe, Australia or the US.
- Experience supporting founders or senior leaders in sales / discovery preparation.
What We Offer
- Direct collaboration with the founder and core engineering team.
- Real AI and software projects, not βtoy marketing tasksβ.
- Influence on how Orbios builds its go-to-market and lead generation in 2026.
- Remote work and flexible hours.
- Competitive compensation aligned with Ukrainian / Philippine market rates.
- Performance-based bonuses tied to qualified calls and closed deals.
- What Success Looks Like in the First 3 Months
- Outbound outreach system is live and structured.
- Stable flow of qualified B2B conversations.
- Clear understanding of what messaging, segments and channels work best.
- Stable flow of qualified B2B conversations.
Ready to build a predictable pipeline of qualified conversations?
More
Join Orbios and help us turn strong expertise into systematic, measurable revenue growth. -
Β· 36 views Β· 8 applications Β· 18d
Web Designer (HTML Sales Funnel Design) to $2000
Full Remote Β· Poland, Ukraine, Lithuania Β· 2 years of experience Β· English - B2Location: Remote Employment Type: Full-Time (40h/week, CET timezone) Industry: Affiliate Marketing Weβre looking for a Web Designer dedicated to crafting pre-lander sales funnels exclusively in HTML format. Role & Responsibilities: β’ Craft...Location: Remote
More
Employment Type: Full-Time (40h/week, CET timezone)
Industry: Affiliate Marketing
Weβre looking for a Web Designer dedicated to crafting pre-lander sales funnels exclusively in HTML format.
Role & Responsibilities:
β’ Craft high-converting landing pages using HTML/CSS/JS, leveraging both existing in-house templates and creating new designs from scratch in collaboration with our sales team.
β’ Deliver design support to the Marketing & Sales teams, including the creation of images, banners, logos, and other assets.
β’ Actively seek feedback from sales and management teams to continuously refine and enhance design elements.
Requirements:
β’ Full-time availability from Monday to Friday, CET timezone (9AM β 6PM, inclusive of a 1-hour break).
β’ Proficient English communication, as all communication will be in English.
Skills & Knowledge:
β’ Competency in creating entire landing pages using HTML, CSS, and scripts.
β’ Acquaintance with JavaScript is highly desirable.
β’ Demonstrable creativity in design.
β’ Solid grasp of responsive design
β’ Proficiency in image-editing software, e.g., Photoshop.
β’ An eye for design: robust understanding of color palettes, layouts, shapes, balance, and key factors driving click-through rates.
Personality Traits:
β’ Positivity and team-player mentality.
β’ Strong organizational and detail-oriented skills.
β’ Capability to manage multiple projects simultaneously, adeptly prioritizing tasks.
Important Information:
β’ Selected candidates will be given a prompt to deliver 3 test cases. All must be delivered in HTML as all design happens in HTML. NOT in Figma!
Note: Figma or other design tools will not be used in this role. Only candidates proficient in delivering designs as HTML files will be considered. -
Β· 24 views Β· 6 applications Β· 17d
Product Marketing Manager (FitMe)
Hybrid Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B1About project FitMe is a fitness app created for people who want to stay active without long, repetitive workouts. It offers short, easy-to-follow routines that can be done at home with no equipment. FitMe is perfect for busy people who want to maintain...About project
FitMe is a fitness app created for people who want to stay active without long, repetitive workouts. It offers short, easy-to-follow routines that can be done at home with no equipment. FitMe is perfect for busy people who want to maintain their health, boost energy levels, and feel good every day β without going to the gym or spending hours on exercise.
What you will do:
- Own full lifecycle of marketing funnels: from ideation and design through development, testing, analysis, and scaling
- Conduct market and user research to identify new growth opportunities
- Define, test, and refine value propositions for marketing funnels across different traffic channels
- Generate and validate hypotheses for A/B testing based on analysis of user behavior and marketing performance data
- Collaborate closely with marketing, product, engineering, design, and analytics teams to achieve business goals
Evaluate and implement effective monetization strategies
Key qualifications:
- 1+ years of experience in product management, product/growth marketing, user acquisition, or creative marketing
- Experience setting tasks and communicating with development and design teams
- Understanding of unit economics
- User flow optimization experience
- Data-driven mindset with the ability to turn data & insights into actionable points
- Creative thinking and open mind
English level β B2+
Employee Benefits:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Π‘oworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
- Personal Equipment Policy: Of course, weβll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. Weβll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
-
Β· 68 views Β· 20 applications Β· 1d
Middle/Senior PPC Specialist
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B1Weβre Applyft β an IT product company which creates value-driven mobile apps. Our journey began with the Geozilla family locator product, but now our portfolio consists of six apps in Family Safety, Entertainment and Mental Health Spheres. Now we are...Weβre Applyft β an IT product company which creates value-driven mobile apps. Our journey began with the Geozilla family locator product, but now our portfolio consists of six apps in Family Safety, Entertainment and Mental Health Spheres.
Now we are looking for a Middle PPC Specialist who will be responsible for managing and optimizing Google Ads campaigns for web projects of our mobile apps.
What youβll do:
β Develop promotion strategies for web projects of our mobile applications
β Planning, implementing and managing PPC campaigns across Google Ads (including search, display, pMax)
β Conduct keyword research and create targeted ad groups to maximize reach and ROI
β Utilize data analysis to optimize performance and budget allocation
β Track and report on KPIβs, provide regular updates on the performance
β Monitor, analyze and report on campaign performance metrics, providing actionable insights for continuous improvement
β Analyze user journey data to identify drop-off points and recommend landing page optimizations
Your professional qualities:
β 2+ years of experience as PPC/UA Manager
β Experience of working with web funnels for mobile apps
β Proficiency in Google Ads (search/display/pMax), Google Analytics and related tools
β Experience of full cycle managing PPC campaigns: launch, analysis, optimization, scale
β Experience of managing big budgets
β Understanding of the marketing funnel and the main metrics (CTR, IR, CPC, CPA, CR, LTV, ROAS)
β Proficiency in Google Sheets / Microsoft Excel
β English level β Intermediate
β Strong analytical skills with a focus on data-driven decision
β Experience of working on multiple projects
Will be a plus:
β Practical experience in any other media source (ex. Meta Ads, Bing Ads, Twitter, ASA, TikTok etc)
β Understand the workflow of mobile analytics systems (Google Firebase, Appsflyer)
β Experience of working with BI systems
We offer:
Remote-First culture: We provide a flexible working schedule and you can work anywhere in the world
Health taking care program: We provide Health insurance, sport compensation and 20 paid sick days
Professional Development: The company provides budget for each employee for courses, trainings and conferences
Personal Equipment Policy: We provide all necessary equipment for your work. For Ukrainian employees we also provide Ecoflow
Vacation Policy: Each employee in our company has 20 paid vacation days and extra days on the occasion of special evens
Knowledge sharing: We are glad to share our knowledge and experience in our internal events
Corporate Events: We organize corporate events and team-building activities across our hubsTurn your expertise into real impact β be part of our team!
More -
Β· 39 views Β· 0 applications Β· 20d
IT Support Engineer
Office Work Β· Cyprus Β· Product Β· 2 years of experience Β· English - B1Requirements: - Experience in a similar position for 2 years; - Experience with MDM solutions; - Understanding of network technologies (TCP/IP, DHCP, DNS,VPN); - Experience with OS (MacOS, Windows at administrator level, Linux at basic level); - Basic...Requirements:
- Experience in a similar position for 2 years;
- Experience with MDM solutions;
- Understanding of network technologies (TCP/IP, DHCP, DNS,VPN);
- Experience with OS (MacOS, Windows at administrator level, Linux at basic level);
- Basic experience with Google Workspace or Microsoft365;
- Experience with ticket system and wiki;
- Experience with deployment tools;
- Installation, configuration, and troubleshooting software;
- Experience with modular repair;
- Experience with inventory systems;
- English B1.
Responsibilities:
- Setup and support of office corporate network;
- Maintenance of office computers and office equipment;
- Assets management;
- Providing technical support to the company's employees, including remote ones;
- Manage MDM, credentials, group policies, and access rights.
Technical Stack:- MDM solutions
- Apple Business Manager
- Google Workspace
- Jira
- Confluence
- VPN solutions
- Windows
- MacOS
- Access Control Systems
Our benefits to you:
- An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
- Modern corporate equipment based on macOS or Windows, and additional equipment is provided
- Paid vacations, sick leave, personal event days, days off
- Referral program - enjoy cooperation with your colleagues and get a bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues- Free internal English courses
- Yoga classes to help you stay active and energized
- In-house Travel Service
- Multiple internal activities: online platform for employees with quests, gamification, presents, and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays
- Corporate events, team building
More -
Β· 90 views Β· 8 applications Β· 16d
Customer Success Manager - Upwork-Focused
Full Remote Β· Ukraine Β· Product Β· 2 years of experience Β· English - C1Weβre looking for a Customer Success Manager (Upwork-Focused & Client-Obsessed) to own the customer journey and help our users turn Vollna into real Upwork results. This role is about proactive guidance, strong relationships, and sharing practical...π¨ Weβre looking for a Customer Success Manager (Upwork-Focused & Client-Obsessed) to own the customer journey and help our users turn Vollna into real Upwork results. This role is about proactive guidance, strong relationships, and sharing practical Upwork knowledge.
π€ Who are we:
Vollna.com is an AI-driven platform that helps freelancers and agencies win more clients on Upwork through automation and smarter lead discovery.π§βπ» How your day-to-day would look like:
- Onboard Like a Pro β Welcome new clients and guide them through our Upwork growth journey
- Offer demos to users and leads who want a live explanation of the product
- Monitor client goals, track milestones, and offer help before they even ask- Show users how Vollna can help them get better results on Upwork
- Build Loyalty - Create relationships that turn clients into fans
- Collaborate with founder to solve issues quickly and clearly
- Help with upgrades, billing questions, and account clarity
- Handle cancellations with empathy, and retain clients whenever possibleβ What You Bring
- Experience as a Customer Success Manager in B2B (SaaS = big bonus)
- You really get Upwork and how to help clients win there
- Excellent communicator β You listen well, speak clearly, and write like a pro
- Problem-solver mindset β You anticipate needs and love creating win-win solutions
- Comfortable juggling things solo or collaborating with a team
- Tools? Youβve used live chat, CRM, Notion and love staying organized
- Bonus if you know search magic like ElasticSearch
- Fluent English, both spoken and writtenβ When not to apply:
- You need your hands to be held: We do not have the time to micro-manage your every step. You need to be comfortable with being proactive.
- You can't function with autonomy: We expect you to own your own tasks and mistakes. You're hired to own a part of the product, not to give us extra headache.
- You aren't comfortable communicating extensively: This role involves lots of interaction via email, chat, and calls.
- You don't genuinely enjoy helping people solve problems: Empathy and a user-first mindset are essential.
- You struggle with organization: You'll need to manage multiple conversations and track progress effectively.π Whatβs In It for You
π΅ $700/month base salary
π― Performance Bonuses up to $1000/month
π Career Growth β Move up to Senior CSM or Account Manager roles
π Learning & Growth β We invest in your learning and cover courses or resources that help you grow in this role
π Fully Remote β Work from wherever feels right
π Startup Energy β Fast, fun, and focused on outcomes β not red tapeπ Ready to Help Agencies + Freelancers Win on Upwork? Apply now!
More -
Β· 477 views Β· 167 applications Β· 3d
Senior Designer (iGaming)
Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· English - B1We are looking for a skilled Digital Designer to work on landing pages, promo pages, and advertising creatives. You will play a key role in strengthening brand visual communication and improving the user experience across digital channels. ...We are looking for a skilled Digital Designer to work on landing pages, promo pages, and advertising creatives. You will play a key role in strengthening brand visual communication and improving the user experience across digital channels.
Responsibilities
- Design and develop landing pages and promotional pages
- Create and evolve advertising creatives:
- Banners for digital channels and affiliate marketing
- Short videos and animated formats
- Adapt visuals for different platforms and GEOs
- Strengthen and develop brand visual communication:
- Work with brand guidelines and visual principles
- Improve the quality of existing design materials
- Participate in UX improvements of the companyβs website
Collaborate closely with the Design Lead and Marketing team
Requirements
Background in iGaming is a must.Tools
- Figma (components, auto layouts, libraries)
- Adobe Photoshop, Illustrator, After Effects
- Experience using AI / neural tools for design workflows
Digital Design Skills
- Strong foundation in digital design
- Typography, composition, and visual hierarchy
- Ability to work with accents and visual focus
Portfolio
- Landing pages and/or websites
- Brand materials (banners, short promotional videos)
Nice to Have
- Experience in developing brand books and design systems
- Background in iGaming, fintech, or other high-risk digital industries
Soft Skills
- High level of autonomy and ownership of results
- Ability to manage tasks end-to-end without constant supervision
- Mature approach to feedback:
- Calm attitude to comments
- Willingness to iterate and improve without defensiveness
- Strong sense of visual quality and professional standards
- Critical self-review and attention to detail
- Structured thinking and prioritization skills
- Strong time management and respect for deadlines
- Team-oriented mindset and respect for established processes
Whatβs Important for This Role
- Proactive mindset and willingness to suggest improvements and ideas
- Ability to work in a fast-paced, dynamic environment
- Readiness for quick iterations without sacrificing quality
- Clear and professional communication skills
What We Offer
- Fully remote work
- Flexible working schedule
- 21 days of paid leave
-
Β· 24 views Β· 8 applications Β· 16d
Chief Commercial Officer
Full Remote Β· Worldwide Β· Product Β· 2 years of experience Β· English - C1Requirements 3+ years of experience as a Commercial Director / Head of Sales / BizDev Director in iGaming, esports, adtech, or influencer marketing; Proven experience in building sales systems, CRM funnels, forecasting, and analytics; Track record of...Requirements
- 3+ years of experience as a Commercial Director / Head of Sales / BizDev Director in iGaming, esports, adtech, or influencer marketing;
- Proven experience in building sales systems, CRM funnels, forecasting, and analytics;
- Track record of managing and closing large B2B deals ($100k+ per month with a team);
- Ability to develop commercial positioning and go-to-market strategy;
- Strong public communication and brand representation skills;
- Hands-on approach and readiness to build and optimize team processes;
Preferred:
- Established network of contacts: advertisers, agencies, streamers/influencers, gaming and esports platforms;
- Understanding of AI, OBS, and streaming platform technologies;
- Experience managing marketing or PR teams;
- English β Advanced level; Russian β fluent;
- Willingness to travel and participate in industry events.
Responsibilities - Commercial Strategy and Development:
- Development and implementation of sales, partnerships, and integrations strategy;
- Structuring commercial offers and monetization models;
- Expanding the companyβs market presence: entering new verticals, regions, and formats (Kick, YouTube, eSports, iGaming);
Developing strategic partnerships with major brands, publishers, and agencies;
Sales and Client Management:- Building the sales funnel, KPIs, and revenue forecasting system;
- Personal networking and participation in closing major deals ($100k+);
- Contract execution control, increasing LTV, and client retention;
Together with the COO β ensuring operational quality of executed campaigns;
Analytics and Unit Economics:- Creating a reporting, analytics, and performance control system (revenue, margin, ROI, CPA, LTV);
- Together with the finance function β managing P&L and revenue forecasting;
Implementing CRM tools, automating pipeline and retention processes;
Marketing, PR, and Positioning:- Participation in conferences, interviews, collaborations, and panels β building the companyβs public image as a leader in AI video advertising;
- Influencing product strategy: developing new ad formats, active participation in roadmap sessions;
- Together with the COO β working on a marketing plan to attract new clients.
-
Β· 29 views Β· 6 applications Β· 20d
Middle Sales Development Representative
Full Remote Β· EU Β· Product Β· 2 years of experience Β· English - C1 Ukrainian Product πΊπ¦What Youβll Be Driving: Collecting and qualifying inbound requests and transferring complex opportunities to the Head of Sales; Conducting discovery of prospectsβ needs, pain points, and key use cases; Designing and running omnichannel outreach sequences,...What Youβll Be Driving:
- Collecting and qualifying inbound requests and transferring complex opportunities to the Head of Sales;
- Conducting discovery of prospectsβ needs, pain points, and key use cases;
- Designing and running omnichannel outreach sequences, including A/B testing of subject lines, steps, and CTAs;
- Prospecting new clients, sourcing contacts, and performing data enrichment using relevant tools;
- Automating outreach and sequencing via Outreach, Salesloft, Lemlist, Reply, Instantly, or similar platforms;
- Managing the sales funnel to meet and exceed monthly, quarterly, and annual targets;
- Preparing basic proposals and draft contracts aligned with corporate templates;
- Documenting all lead-generation and sales activities in the CRM and maintaining high data hygiene;
- Qualifying and handing off SQL/SQO opportunities to the Sales Director/AE with clear notes and next steps;
- Demonstrating strong knowledge of the product portfolio, industry trends, competitive landscape, and solution strengths;
- Coordinating with Marketing and Sales Ops/Research teams on targeted campaigns, account lists, and database enrichment;
- Attending key industry events and pre-booking meetings with target accounts to maximize event ROI;
- Reporting regularly to the Sales Director and actively participating in sales reviews and training sessions.
What Makes You a GR8 Fit:
- 2-3 years of experience in an SDR/BDR or other client-facing role; experience in iGaming, entertainment, or related SaaS sectors is a strong advantage.
- Excellent spoken and written business English; additional language proficiency is a plus;
- CRM proficiency, particularly with HubSpot, Salesforce, and Zoho (practical experience with pipeline management, task creation, dashboards, and reporting);
- Demonstrated outbound sales experience, including prospect list building, sequencing, A/B testing, cold emailing/calling, and LinkedIn-based social selling;
- Comfortable using contact-discovery and sales-automation tools;
- Curious, coachable, and highly organized, with strong resilience under pressure and a results-driven mindset.
Why Youβll Love Working Here:
Benefits Cafeteria
An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:
- Sports β gym, yoga, or any activity to keep you active;
- Medical β insurance and wellness services;
- Mental healthβ therapy or coaching support;
- Home office β ergonomic furniture, gadgets, and tools;
- Languages β courses to improve or learn new skills.
Work-life
- Parental support with paid maternity/paternity leave and monthly childcare allowance;
- 20+ vacation days, unlimited sick leave, and emergency time off;
- Remote-first setup with full tech support and coworking compensation;
- Regular team events β online, offline, and offsite;
- Learning culture with internal courses, career development programs, and real growth opportunities.
-
Β· 54 views Β· 4 applications Β· 27d
HTML5 Game Developer (PixiJS) + Web3
Full Remote Β· Ukraine Β· Product Β· 2 years of experience Β· English - B1We are looking for an HTML5 Game Developer to build on-chain games (lottery, roulette, instant games) for a Web3 platform. Responsibilities Develop game scenes using PixiJS (Canvas / WebGL) Implement spinners / roulettes with deterministic outcomes...We are looking for an HTML5 Game Developer to build on-chain games (lottery, roulette, instant games) for a Web3 platform.
Responsibilities- Develop game scenes using PixiJS (Canvas / WebGL)
- Implement spinners / roulettes with deterministic outcomes (exact stop by index)
- Integrate real-time data from smart contracts
- Embed game scenes into a React application (canvas-based components)
- Optimize performance for desktop and mobile (stable FPS)
Requirements
- Strong experience in HTML5 game development (not just frontend UI)
- Solid knowledge of PixiJS (Phaser experience is a plus)
- Understanding of game loops, easing, timing, and animations
- Experience with Canvas / WebGL
- Ability to implement precise, math-based animations (no βvisual guessingβ)
Web3 Experience (Required)
- Experience reading data from smart contracts
- Familiarity with ethers.js / wagmi / web3.js
- Understanding of contract events and real-time updates
- Experience integrating blockchain data into games or interactive UIs
Not a Fit If
- Your main background is React animations (GSAP / Framer Motion)
- You have no experience with Canvas-based games
- You rely on visual tweaks instead of deterministic logic
Nice to Have
- Experience with casino games, slots, roulettes, case openers
- Mobile performance optimization experience
- Knowledge of Pixi containers, batching, textures