Jobs

Eldorado is a fast-growing iGaming product focused on player engagement, retention, and long-term value in international markets.

We are looking for a Head of Retention to build and lead retention strategy, increase LTV, and optimize the full player lifecycle.

Responsibilities:

• Build and execute retention & CRM strategy (email, SMS, push, WhatsApp)
• Develop player segmentation and lifecycle campaigns
• Increase LTV, retention rate, and player engagement
• Manage VIP programs and loyalty mechanics
• Work closely with product, analytics, and marketing teams
• Optimize bonus systems, promotions, and player journeys
• Lead and grow retention / CRM team

Requirements:

• 5+ years in iGaming retention / CRM
• Proven experience working with LATAM markets is a must
• Strong understanding of player behavior and lifecycle management
• Hands-on experience with CRM tools and automation
• Experience with VIP сегментом и high-value players
• Analytical mindset (A/B testing, cohorts, LTV)
• English — Upper-Intermediate+

Doctor Eleks is a Ukrainian medical information system that helps automate the work of clinics and doctors across the country. We are looking for a Middle Software Developer to join our eHealth team on a remote basis!

eHealth is an electronic healthcare system that automates the recording of medical services and the management of medical information.

Key responsibilities for the project:

• Database design (creating tables, relationships, and writing procedures)
• Integration with the medical system (using an internal framework)

Skills our future colleague should possess:

• Strong experience with Microsoft SQL Server and relational databases.
• Ability to write efficient, complex SQL queries for high bandwidth large datasets.
• Hands-on experience with stored procedures, views, and functions.
• Strong knowledge of query optimization and performance tuning.
• Experience in analysis and improvement of execution plans.
• Solid understanding of indexing (clustered, non-clustered).
• Knowledge of database design, keys, and table relationships.
• Basic database administration skills (indexing, tuning, optimization).
• Experience working across SDLC phases.
• English level: A2–B1.

Will be a plus:

• Knowledge of API architectures and .NET
• Experience with REST API, MySQL, PostgreSQL, and OracleDB.

What do we offer:

• Health insurance;
• Competitive compensation based on your experience and skills;
• The opportunity to work on a technologically complex and socially significant product in the medical field;

• A team of professionals who support and share their expertise.

   

If you want to be a part of our team that is truly changing healthcare in Ukraine — Doctor Eleks is waiting for your resume 💙

About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 350 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.

We’re looking for a Motion Designer to join a new R&D direction — an opportunity to become one of the first people shaping the creative production approach from the ground up. The role is focused on creating high-performing video creatives for Meta Ads, experimenting with new formats, leveraging AI tools in production, and helping the team find winning concepts that drive growth.

Requirements:

• 2+ years of experience as a Motion Designer, ideally focused on performance / UA creatives
• Strong portfolio with performance marketing video ads
• Expert level in After Effects and Premiere Pro
• Solid understanding of what makes a performance creative work - hooks, pacing, retention, CTAs
• Ability to ship at high cadence without losing quality
• Basic sound design and mixing skills
• Upper-Intermediate (B2) or higher English

Would be a plus:

• Hands-on experience with AI video / image / audio tools (Runway, Kling, Sora, Pika, ElevenLabs, Suno, Midjourney)
• Illustrator and Figma for static assets
• Background producing UGC-style or storytelling ad creatives

Responsibilities:

• Design and animate performance-driven video creatives for Meta, TikTok, Google, AppLovin, and Snapchat
• Collaborate with the Creative Producer and UA team on briefs, hypotheses, and rapid iterations
• Adapt winning concepts into multiple variations: hooks, lengths, aspect ratios, languages, audiences
• Edit footage (UGC, stock, screen captures, app gameplay) into polished, on-brand videos
• Maintain visual consistency and quality at high cadence - multiple creatives per week
• Use AI-powered tools to speed up production (image/video generation, voice synthesis, asset clean-up) where it makes sense
• Stay current with motion trends and platform-native ad formats

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Flexible Public Holidays Policy: Gismart provides its employees with 6 fixed public holidays per year and gives you the freedom to choose 5 additional holidays to your liking.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

Наш клієнт, Jugabet — бренд і ігрова платформа, доступна для гравців у Латинській Америці. Завдяки сильному регіональному фокусу та локалізованим стратегіям, Jugabet швидко стає ключовим гравцем на ринку.

Ідеально для тих, хто прагне:

• Координувати кросфункціональну роботу між командами Marketing, CRM, Product та іншими, забезпечуючи видимість пріоритетів і контроль за їх виконанням;
• Володіти ритмом зустрічей, включаючи планування сесій, ретроспектив, статус-апдейтів, ведення нотаток та контроль подальших дій;
• Покращувати процеси роботи з кількома брендами шляхом виявлення неефективностей, пропонування рішень і документування нових способів роботи;
• Підвищувати рівень використання Jira через налаштування робочих процесів, створення дашбордів і впровадження найкращих практик у командах;
• Автоматизувати рутинні завдання, такі як статус-звіти, оновлення презентацій, фолоу-апи, повторювані комунікації та дашборди, використовуючи AI та no-code інструменти;
• Співпрацювати із зовнішніми експертами та консультантами, перетворюючи їхні рекомендації на практичні рішення для щоденної роботи команд.

Досвід, який стане твоєю перевагою:

• 2–4 роки досвіду на позиції координатора, менеджера проєктів або операційного спеціаліста з роботою між кількома командами;
• Відмінні організаційні навички та здатність доводити справи до завершення — ви закриваєте всі відкриті питання;
• Впевнене володіння Jira та Confluence, комфортна робота з налаштуванням workflow і дашбордів;
• Комфортне використання AI-інструментів у щоденній роботі;
• Практичний досвід роботи щонайменше з одним no-code інструментом автоматизації.

Ми цінуємо:

• Допитливість: ви ставите уточнювальні запитання, щоб краще зрозуміти проблему, процес або робочий потік;
• Мислення людини, яка доводить справи до кінця: ви завершуєте розпочате, а незакриті питання вас турбують;
• Мислення людини, яка підтримує порядок: ви підтримуєте організованість не час від часу, а постійно. Документація, фолоу-апи та невеликі покращення не залишаються поза увагою;
• Увага до деталей: ви помічаєте невідповідності, відсутність відповідальних осіб і блокери, які інші можуть не побачити;
• Готовність ставити під сумнів: ви висловлюєте свою думку, якщо щось не має сенсу, роблячи це конструктивно та з повагою.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Coordinate cross-functional work across Marketing, CRM, Product, and other teams, ensuring priorities stay visible and on track;
• Own the meeting rhythm, including planning sessions, retrospectives, status updates, meeting notes, and follow-up actions;
• Improve multi-brand processes by identifying inefficiencies, proposing solutions, and documenting new ways of working;
• Enhance Jira adoption by configuring workflows, building dashboards, and driving best practices across teams;
• Automate routine work such as status reporting, presentation updates, follow-ups, repetitive communications, and dashboards using AI and no-code tools;
• Collaborate with external experts and consultants, translating their recommendations into practical solutions for day-to-day team operations.

Experience you’ll need to bring:

• 2–4 years in a coordinator, project, or operations role across multiple teams;
• Strong organizational and follow-through skills, you close loops;
• Solid Jira and Confluence user, comfortable configuring workflows and dashboards;
• Comfortable using AI tools in daily work;
• Hands-on with at least one no-code automation tool.

It’s a perfect match if you have those personal features:

• Curiosity: You ask clarifying questions to better understand a problem, process, or workflow;
• Finisher mindset: You see things through to completion; loose ends bother you;
• Maintainer mindset: You keep things organized over time, not just in bursts. Documentation, follow-ups, and small improvements don't get forgotten;
• Attention to detail: You notice inconsistencies, missing ownership, and blockers that others might overlook;
• Willingness to challenge: You speak up when something doesn't make sense, respectfully and constructively.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

Peachy builds digital commerce experiences that drive results.

We’re a design and engineering partner for brands that expect performance. We specialize in high-converting, fully custom websites, apps, and commerce platforms. Everything we create is built to launch fast, scale easily, and stay ahead.

We’re not a marketing agency. We’re not a branding studio. We don’t separate strategy from execution or visuals from outcomes. Our work lives where product thinking, creative direction, and revenue meet.

Every project is shaped by data and built with conversion in mind. Our process combines UX, CRO, data-driven design, and development into one tight, focused system. This is how we help brands grow faster, sell more, and outpace the competition.

What we build becomes an advantage. Our websites and platforms provide brands with speed, control, and a foundation to scale their marketing, launch new ideas, and grow without friction.

Peachy is hybrid, async-friendly, and built for outcomes. We work with ambitious companies that want more from digital. Our reputation is built on what we deliver.

We are looking for a Junior Graphic Designer (+ UI/UX experience) who has a sharp eye for visual storytelling, a passion for digital commerce, and a strong desire to learn how clean, beautiful design drives real business conversion.
 

Experience

• +2 years of commercial design experience (or a stellar portfolio that proves your potential)
• Strong portfolio featuring:
  • Digital graphic design and layout examples
  • Web design concepts or landing pages
  • Social media/marketing assets with strong typography
• Foundational UI/UX or web design project experience is a big plus
• Experience or interest in working with US-market projects
• Upper-Intermediate English level (written and spoken)
   

Hard Skills

• Proficiency in:
  • Figma
  • Adobe Creative Suite (Photoshop, Illustrator)
• Solid understanding of:
  • Typography, composition, color theory, and visual hierarchy
  • Foundational UX/UI principles and responsive web layouts
  • Digital identity and branding systems
• Eagerness to learn conversion-focused design, CRO, and e-commerce best practices
   

Responsibilities

• Support the design team in creating high-converting digital assets, web graphics, and landing pages
• Assist in designing clean, modern UI components and web layouts for e-commerce platforms
• Help develop user-focused design concepts under the guidance of senior team members
• Maintain absolute consistency in typography, hierarchy, and composition across all project deliverables
• Contribute to expanding digital identity, branding systems, and style guides
• Adapt and scale web experiences for responsive layouts for international markets
   

What We Offer

• Fully remote work
• Minimal bureaucracy and efficient workflows
• Accelerated individual growth and mentorship from senior designers
• Exposure to international e-commerce projects focused on the US market
• AI-focused learning and integration into daily workflows
• Supportive team environment with open communication
• Real opportunity to influence design outcomes as you grow with us

We are looking for a creative and detail-oriented Slot Game Designer to design engaging and innovative iGaming slot games that deliver exceptional player experiences. You will be responsible for defining game mechanics, features, progression, and player flow while collaborating closely with Product Managers, Mathematicians, Artists, Animators, and Developers throughout the entire game development lifecycle.

The ideal candidate has a deep understanding of slot mechanics, player psychology, market trends, and game balancing, with the ability to transform ideas into clear game specifications and engaging gameplay.

What You'll Do

• Design innovative slot game concepts, mechanics, features, and gameplay loops from concept to launch.
• Create and maintain Game Design Documents (GDDs), feature specifications, wireframes, and gameplay flows.
• Collaborate with Product Managers to define game themes, target audiences, and unique selling points.
• Work closely with Mathematicians to ensure mechanics align with the mathematical model, RTP, volatility, and player experience.
• Partner with Artists, Animators, Sound Designers, and Developers to ensure gameplay and visual execution align with the game vision.
• Balance game features based on player experience, commercial goals, and technical constraints.
• Research market trends, competitor games, and player preferences to identify new feature opportunities.
• Support game production by reviewing implementations, validating feature behavior, and ensuring the final product matches the original design.

Who You Are

• 2+ years of experience as a Game Designer within the iGaming industry.
• Strong understanding of slot mechanics, paylines, clusters, cascades, free spins, bonus games, RTP, volatility, and player psychology.
• Experience creating Game Design Documents, wireframes, and gameplay specifications.
• Ability to communicate ideas clearly to artists, developers, mathematicians, and stakeholders.
• Strong analytical thinking with a passion for designing fun, engaging, and commercially successful games.
• Comfortable working in an Agile development environment.

Extra Points For

• Experience designing released iGaming slot games.
• Knowledge of slot mathematics and experience collaborating with game mathematicians.
• Experience with UI/UX design, player onboarding, and game economy.
• Familiarity with certification requirements and regulated gaming markets.
• Passion for innovative slot mechanics and staying up to date with industry trends.

The Ukrainian company invites Middle.NET developer. 

Location: remote, project-based employment. 

The project involves creating a platform based on nopcommerce, integrating payment processing with several sole proprietorships, and integrating with 1C and Nova Poshta. 

Requirements:

- Knowledge of and experience with ASP.NET Core, C#, MS SQL Server
- Experience with nopCommerce

- Experience with integration with 1C or
payment systems would be a plus

- Communication skills, self-organization, responsibility, teamwork.

About the Role

We're growing fast and looking for a Manual QA Engineer to help ensure the quality and stability of our frontend project. You will work closely in a team with developers, project/product managers, and other QA specialists to identify and report issues, validate new features, and verify overall product behavior. This role is focused on performing manual testing to help ensure that all frontend features work as expected and meet our quality standards before release.
 

Who We Are

Our RnD department is at the heart of innovation and consists of ten teams that develop internal tools, marketing systems, CMS, CRM, and payment solutions that power our company’s success. With a strong focus on modern technologies, automation, and performance, we create high-load and scalable solutions that drive business growth.
 

Why Join Us?

• You’ll work on a major frontend project, helping ensure its stability, usability, and overall quality.
• You’ll be part of a team where QA processes and tools are well-structured and actively maintained by a dedicated QA Team Lead.
• You’ll collaborate closely with PMs, frontend/backend developers, and designers in a supportive and technically strong RnD environment.
• If you’re looking to grow as a QA professional, contribute to a live product, and be part of a team that values quality—this is the perfect opportunity for you!

Requirements
 

Must-Have:

• 2+ years of experience in manual Web application testing.
• Proven experience in UI/frontend testing using DevTools.
• Understanding of Web and client-server interaction principles.
• Experience working with Figma for UI/UX validation.
• Basic skills in working with GraphQL/Rest API (sending queries, analyzing responses).
• Familiarity with HTML and CSS.
• Knowledge and practical application of test design techniques. 
• Proficiency in test management systems (e.g., TestRail, Qase, Zephyr), Jira, Confluence, and Postman.
• Experience in writing test checklists, test cases and bug reports.
• Solid understanding of software development methodologies (Agile, SDLC, bug lifecycle).

Nice-to-Have:

• Basic knowledge of automated testing concepts.
• Basic knowledge of JavaScript or TypeScript.
• Familiarity with performance testing tools.
   

Responsibilities:

• Conduct manual testing of web applications across desktop and mobile platforms to ensure consistent user experience and functionality.
• Design, maintain, and execute comprehensive manual test cases for new and existing product features.
• Develop positive, negative, and boundary test scenarios to validate application behavior under various conditions.
• Participate in various testing phases including smoke, functional, regression, and acceptance testing.
• Analyze and test GraphQL queries and APIs, using Postman, and Swagger
• Create detailed and well-documented bug reports, working closely with developers to ensure timely resolution.
• Maintain and regularly update test documentation, including test cases, checklists, and test run results.
• Collaborate with cross-functional teams to understand product requirements and ensure quality standards are met.
• Contribute to the continuous improvement of testing processes and overall QA best practices.
  
  Benefits:
• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of all professional studies.
  **Coverage of sick leaves, sports activities, and English language courses.

An international IT company is looking for a proactive SDR responsible for the potential clients’ outreach and outbound sales activities.

Requirements: 

• 2+ years of similar international sales experience
• Good written and spoken English
• Strong negotiation skills
• High resilience

Responsibilities: 

• Active daily outbound activities for potential clients
• Conduct demand generation efforts to uncover and create new business opportunities
• Embody effective lead generation processes
• Develop and maintain a potential client database
• Manage the client’s data in our CRM

We offer friendly working conditions with competitive compensation and benefits, including: 

• Comfortable working environment 
• Friendly team and management 
• Competitive salary 
• Free English classes 
• Regular performance-based compensation review 
• Flexible working hours 
• Corporate and team-building events

The company which is a leader in the CBD industry in the US looking for a talented & open-minded person to join our spaceship. 

Role: Sales Development Representative / Business Development. Minimal educational requirements:

• university degree, or equivalent work experience required.
•  Preferred Industry background: Marketing \ IT \ Sales \ Computing, or a person who is highly evolved in these industries 
• English: Intermediate \ Upper Intermediate (B1-B2) Working conditions:
•  Experienced in lead gen and have your ideas? Okay do whatever you want just bring us connections No — be ready to work hard like a laborer & learn our tactics to get the success in this area Direct communication with potential clients (Business communication — in 99% of cases English writing) Lead generation using our in-house tactics and funnels Be accountable for creating detailed business requirements by documents Perform appropriate level of project management skills (or inspired to growth in this area) Responsibility to protect deadlines \ self-responsible person. Duties No previous experience is needed if you’re highly motivated to grow up — you’re the right person! Education process already set from 0 to 100 Flexible schedule after test period % Bonuses in $$$$

What We Offer:

• Competitive salary and benefits package (payment of taxes in the USA)
• Flexible working hours and remote work options.
• Opportunities for professional growth and development.
• A collaborative and inclusive work environment.
   

For a US-based company professionally working with white-hat online traffic, we are looking for a Media Sales Manager.

Requirements:

• Minimum 2 years of experience working with B2B/B2C clients
• 1–2+ years of experience in Online Advertising / Traffic Monetization
• Experience as an Account Manager or Affiliate Account Manager
• Strong skills in direct partner acquisition via various channels (LinkedIn, Google, email, etc.)
• Advanced LinkedIn user (a strong plus)
• Experience in attracting and working with arbitrage teams
• Advanced English level or higher
• Strong business communication and correspondence skills
• Result-oriented mindset and proactive attitude
• Experience with some of the following traffic formats: push / pop / native / Facebook / Twitter / Snapchat

Responsibilities:

• In-depth product research and understanding
• Building a clear and structured sales channel strategy
• Partner acquisition and sales of agency accounts
• Maintaining sales performance reports
• Client acquisition and relationship management
• Organizing and conducting online business meetings
• Business correspondence with partners and clients
• Preparation of standard contracts

Join Zutobi - a fast-growing global edtech company revolutionizing driver education!
At Zutobi, we're on a mission to empower people through digital learning. Our flagship product, Zutobi Drivers Ed, helps millions of learners prepare for their driver's license exams through engaging and innovative learning experiences.
 

Our team is growing, and we're looking for a DevOps Engineer to join our existing DevOps team and help us scale our infrastructure, improve automation, and keep our services reliable as we grow. 

We use Kubernetes (GKE) as our primary platform, so hands-on experience is a plus - but if you're strong on the fundamentals and eager to learn, we'll get you up to speed.
 

What you'll do:

• Build, optimize, and maintain CI/CD pipelines to streamline development and deployment.
• Monitor and improve system reliability, scalability, and security.
• Automate cloud infrastructure management and configuration.
• Collaborate with developers to design and implement infrastructure best practices.
• Troubleshoot and resolve infrastructure-related issues, owning problems end to end.
• Ensure high availability and performance of our production environments.

What we're looking for:

• 2+ years of experience in DevOps (or 3+ years in SysAdmin) - comfortable owning tasks independently, not just executing tickets.
• Strong Linux skills: scripting (bash), monitoring (Prometheus, Grafana, Zabbix), log analysis, database management, backup and restore.
• Solid hands-on experience with Docker.
• Understanding of security best practices and infrastructure automation.
• English level: B2+ (we work in an international environment).

Nice-to-have: 

• Experience with Google Cloud / GKE (our primary platform), or AWS.
• Kubernetes, Terraform, Helm.
• CI tooling: GitLab CI, GitHub Actions.

💙 What we offer

• Culture: Empowering, ’Bottom Up’ culture valuing initiative, collaboration, and continuous learning, aligned with values of Safety, Simplicity, Modernity, Encouragement, Helpfulness, and Accountability.
• Impact & Growth: Work with an industry-leading product (250,000+ monthly users, 10M+ downloads).
• Innovation: Freedom to innovate and utilize expertise in a company that encourages ideas and initiative.
• Work Flexibility: Remote work with flexible 40-hour/week schedule, accommodating team meetings and collaboration.
• Vacation: 20 business days (4 weeks) annual leave.
• Sick Leave: 20 business days (4 weeks) annual sick leave.
• Holidays: Ukrainian public holidays are default days off.
• Learning & Development: Reimbursement for development courses/training, fostering a continuous professional development culture where employees seek opportunities and managers coach teams.

We are looking for Junior Product Manager in our team.

Requirements:

• Experience as Product Manager at least 1 year;
• Experience with AI tools;
• Experience in running a Jira;
• Ready to multitask.
  
  Duties:
• Jira management (creating tasks, updating statuses, monitoring deadlines);
• Preparing and completing technical specifications for developers;
• Documentation management;
• Monitoring the progress of tasks by developers, designers, testers, and other departments;
• Preparing summaries after meetings;
• Competitor analysis and conducting small-scale research for new products;
• Working with AI to prepare documents, content, and research;

• Creating simple websites using AI.

   

  Working conditions:

• Work schedule 5/2 from 10-00 to 19-00;
• Remote work;
• We provide all the necessary tools for your successful and comfortable work;
• Learning English at the expense of the company;
• Ability to switch between projects and try yourself in different roles.

Your future responsibilities:

• Apply knowledge of the Software Development Life Cycle (SDLC) throughout the product development process.
• Prepare and maintain project documentation in accordance with project management methodologies such as Scrum and Waterfall.
• Gather, analyze, document, and manage business and functional requirements, including defining priorities and scope boundaries.
• Collaborate with stakeholders to elicit, clarify, and refine requirements.
• Support solution design and implementation within microservices and event-driven architectures.
• Define and document integration requirements involving REST APIs, Kafka, XML, and JSON.
• Use Jira and Confluence to manage requirements, documentation, and team workflows.
• Perform data analysis and validation using SQL and database management tools such as PL/SQL Developer and pgAdmin.
• Model and document business processes using BPMN and interaction flows using Sequence Diagrams.
• Cooperate with business and technical teams to ensure successful solution delivery.
• Contribute to initiatives related to banking operations and process improvements.
• Apply knowledge of the NBU Chart of Accounts when analyzing and documenting banking-related requirements.

Your experience and skills:

• Experience in gathering, analyzing, and documenting software requirements.
• Ability to collaborate effectively with business stakeholders to elicit and clarify requirements for new or enhanced business processes and products.
• Experience in preparing specification and functional documentation for approved solutions.
• Strong understanding of requirements management practices and approaches to ensuring consistency and traceability of requirements.
• Ability to align business and end-user needs with system capabilities and technical constraints.
• Experience in analyzing integration points between internal and external systems.
• Ability to support development teams during system integration activities.
• Understanding of software architecture concepts and the ability to assess the impact of architectural decisions on business solutions.
• Strong communication and stakeholder management skills, with the ability to bridge business and technical teams.

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Want to learn more? Follow us on social media:

Facebook, Instagram, LinkedIn

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Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави.

У Райфі працює понад 5 тисяч співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує 900+ фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,5 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. 

Твої майбутні обов’язки: 

• Збирати, аналізувати та документувати вимоги до програмного забезпечення.
• Співпрацювати з бізнес-замовниками для виявлення та уточнення вимог до нових або вдосконалених бізнес-процесів і продуктів.
• Готувати специфікаційні документи для погоджених рішень.
• Забезпечувати системний підхід до управління вимогами та їх узгодженості.
• Сприяти узгодженню потреб кінцевих користувачів із можливостями інформаційних систем.
• Аналізувати точки інтеграції з внутрішніми та зовнішніми системами та підтримувати команди розробки під час реалізації інтеграцій.
• Тісно співпрацювати з командами розробки для оцінки впливу архітектурних рішень на бізнес-процеси та продукти.

Твій досвід та навички:

• Розуміння процесу та етапів життєвого циклу розробки програмного забезпечення (SDLC).
• Знання методологій управління проєктами (Scrum, Waterfall) та досвід підготовки документації відповідно до обраної методології.
• Розуміння принципів збору, аналізу та управління вимогами, включаючи типи вимог, методи їх виявлення, визначення меж предметної області та пріоритизацію.
• Знання принципів мікросервісної та подійно орієнтованої архітектури.
• Розуміння форматів обміну даними (XML, JSON).
• Знання принципів інтеграції та взаємодії із зовнішніми системами за допомогою REST API та Kafka.
• Практичний досвід використання Jira та Confluence для управління завданнями та документацією.
• Навички роботи з базами даних та використання SQL (PL/SQL Developer, pgAdmin).
• Досвід опису та моделювання бізнес-процесів за допомогою BPMN.
• Навички створення та аналізу діаграм взаємодії (Sequence Diagrams).

Буде перевагою:

• Досвід роботи в банківській сфері, зокрема в напрямку обслуговування активних операцій.
• Розуміння плану рахунків НБУ

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes)

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

About us

We are building our CRM function from scratch within a fast-growing iGaming company. That’s why we are looking for a proactive CRM Manager to design player retention strategies, launch automated journeys, and set up a campaign calendar that drives engagement and growth. This is a hands-on role with a lot of freedom and the opportunity to shape how CRM works in our business.

Key Responsibilities:

• Develop and implement CRM strategies to retain and reactivate players (Email, SMS, Push, On-site, In-app).
• Segment the player base according to activity, behavior, and lifecycle (RFM analysis, VIP levels, LTV groups).
• Build automated communication flows (welcome journeys, reactivation, up-sell).
• Manage the CRM campaign calendar (promotions, tournaments, cashback, seasonal events).
• Analyze campaign performance (Open rate, CTR, CR, ARPU, ROMI) and prepare reports.
• Collaborate with Marketing, Product, and VIP teams to align CRM initiatives.

Requirements

• 2+ years of experience as a CRM / Retention Manager in iGaming.
• Strong understanding of player lifecycle and retention KPIs.
• Hands-on experience with CRM platforms (Smartico, Optimove, Emarsys, Braze, or similar).
• Solid knowledge of segmentation and automation workflows.
• English at Upper-Intermediate level (B2+) or higher. Additional languages (ES, DE, GR) are a plus.

How We Take Care of Our Team?

Comfortable Conditions for Productive Work
Flexible working hours with a start time between 8:00 AM and 11:00 AM. Work remotely from anywhere in the world or join us in our modern Cyprus office — the choice is yours.

Time to Recharge
We believe great results come from well-rested people. That’s why we offer:
21 days of paid annual leave;
3 additional Day Offs per year;
25 paid sick leave days;
Public holidays as days off.

Benefits & Wellbeing
Sports compensation program;
Annual healthcare budget;
Gifts for important life events (birthday, marriage, childbirth);
Coworking compensation for team members based in Ukraine;
Maternity and paternity leave support;
Business trips and team gatherings at our Cyprus office.

Learning & Career Growth
Annual budget for professional development, certifications, books, and language courses;
Internal mobility and promotion programs to support both vertical and horizontal career growth;
A Personal Development Plan to help you grow your skills and competencies.

Smooth Onboarding & Ongoing Support
We’ve designed a structured onboarding plan to help you quickly understand the business, the team, and your priorities. Regular check-ins with your manager and People Partner ensure a smooth adaptation process and continuous support throughout your journey with us.