Jobs

We’re looking for a talented person to join our Development team. Your role will encompass a range of responsibilities; the main one is the delivery of projects on all life cycles.

You will work closely with developers, designers, QA's, and clients.

About you

• At least 1 year of professional experience as a Product / Delivery Manager, especially with iOS and Android in Outsource companies. 
• Experience in teams of 2-7 persons.
• Understanding of UX patterns of mobile apps.
• Strong understanding of project development life-cycle.
• Strong understanding of Agile / Scrum.
• Level of English — intermediate+.
• Respect your and our time, and do not apply if you don't have experience in an Outsource company.

Responsibilities

• Collaborate with the development team and customers.
• Conduct research: user, products, tools (3rd parties); Analyze competitors and follow best practices of the product.
• Set up and lead daily / weekly meetings.
• Be responsible for the result.
• Create user stories and keep project documentation updated.
• Stay updated with the latest design trends, techniques, and technologies to ensure our products are always at the cutting edge of features and design.

Ability to promote to COO and Stock Option.

Please send your CV.

About the Role:

We’re looking for a talented and motivated C++ Developer to join our growing team. You’ll be working on integration solutions across multiple platforms, collaborating with experienced developers, and contributing to a fast-paced, innovative project. This is a great opportunity for someone eager to grow their skills while working with modern C++ and cutting-edge AI tools.

💡 We value strong problem-solving skills and algorithmic thinking! If you’ve participated in programming competitions, math olympiads, or similar challenges, we’d love to hear from you — even if your commercial experience is limited.

Requirements:

• Experience: 1+ years of commercial development.
• C++ Expertise: Solid knowledge of C++20/23
• Architecture: Experience with client-server architecture
• Protocols & Data: Familiarity with REST API, data exchange concepts, JSON and XML.
• Authentication & Authorization: Understanding and practical experience with Basic Auth, Bearer tokens, OAuth 1.0 / OAuth 2.0.
• Databases: Strong knowledge of relational databases and SQL.
• Technical Skills: Knowledge of algorithms, data structures, Git.
• AI: Experience leveraging AI tools for code assistance, analysis, and technical research.
• Language: Upper-Intermediate English or higher.

• Personal Traits: Self-motivated, productive, quick learner, curious, and structured thinker.

   

Nice to Have:

• Multithreaded and asynchronous programming.
• Cloud architecture knowledge.
• Familiarity with CMake, Boost, GTest, Qt.
• Understanding Networking basics and protocols (HTTP(S), TCP/IP, DNS, firewalls, VPN, etc.).
• Docker and containerization.
• Basic knowledge of scripting languages such as Python or JavaScript

• Experience with writing and maintaining OpenAPI (Swagger) documentation

   

We Offer:

• Medical insurance.
• Cozy office at Leonardo Business Center.
• Friendly and supportive team environment.
• Opportunities for professional and career growth.
• Access to AI-powered tools to enhance productivity and daily work.
• Involvement in a fast-growing project.

• Paid lunch, corporate and team-building events.

   

Your Responsibilities:

• Design, develop, and maintain integration flows across various platforms, APIs, databases, protocols, and data formats.
• Collaborate and review code with other developers to maintain technical standards.
• Follow existing development processes.
• Optimize and refactor existing code.
• Communicate and collaborate with Product and Support teams.
• Analyze and optimize technical solutions.

📍 This role is office-based in Kyiv during the probation period. After successful onboarding, there is flexibility to transition to a hybrid or remote work format.

We are looking for a motivated and experienced Business Development Manager to join our team. In this role, you will be responsible for ensuring the growth and development of the company's payment segment by finding new payment partners, negotiating deals, and launching effective payment solutions in key regions to drive revenue increase.

What We Are Looking For:

• Minimum 2 years of experience in payment systems, fintech, e-commerce;
• Negotiating with PSPs;
• Drafting contracts, NDAs, and agreeing on terms;
• Analyzing performance metrics and proposing improvement strategies;
• Ability to work in a fast-paced environment and find innovative solutions;
• Skills in working with Excel, Google Sheets, Asana, Jira, Slack, WhatsApp, Teams;
• English language proficiency at B2 level.
• Experience working with the African region in payment solutions is a plus.

Responsibilities:

• Search for new Payment Service Providers (PSPs), research the African market for payment solutions;
• Find promising partners that meet the company's requirements;
• Negotiate fees, risks, and agree on legal, technical, and financial terms;
• Launch new payment methods and develop existing partnerships;
• Coordinate with the integration team and support processes until production;
• Facilitate communication between PSPs, technical teams, and internal departments;
• Review limits, reduce commissions, and implement new features;
• Analyze current PSP performance and initiate improvements;
• Monitor trends and competitors, suggest innovative solutions and alternative methods.

We offer you:

• Stable schedule and remote work;
• Support on various tasks;
• 20 working-days paid annual leave, 5 days paid sick leave, national holidays;
• High salary growth potential;
• Competitive compensation depending on success of your work and your results;
• A unique work environment where you can be a part of creating a new and innovative product.

PromoRepublic is an AI-first franchise marketing platform helping multi-location brands grow across North America, Australia, and the UK.

Our customers are not simple SaaS accounts. They are franchise systems with corporate stakeholders, local operators, competing priorities, uneven adoption, and high operational complexity. Success in this role comes from balancing relationship management with rigorous execution.

We're hiring a Customer Success Manager to own a scaled portfolio of mid-market franchise accounts. You'll manage Tier 2 and Tier 3 customers where engagement cannot be automated away, but where operational discipline matters just as much as customer empathy.

This is neither a support role nor an enterprise "one-account-at-a-time" role.

You'll own outcomes across onboarding, activation, adoption, retention, and renewals for a portfolio of 25–50 accounts.

What You'll Own

Portfolio Management

Own a portfolio of Tier 2 and Tier 3 franchise accounts across North America and/or ANZ.

You'll manage the full customer lifecycle:

- onboarding handoff

- activation

- adoption

- renewal readiness

- retention execution

You'll run engagement cadences appropriate to account complexity:

- Tier 2 accounts receive structured strategic touchpoints including QBRs, ABRs, and adoption reviews

- Tier 3 accounts operate through lighter-touch scaled motions with intervention triggers and risk monitoring

Anyone on the team should be able to open your accounts and immediately understand current status, risks, and priorities.

Onboarding and Activation

You'll own onboarding for new mid-market customers with a strong focus on time-to-value.

This includes:

- tracking activation milestones

- driving location rollout progress

- monitoring publishing behavior and feature adoption

- identifying stalled implementations early

- coordinating internally when blockers emerge

You should be comfortable simplifying complexity without oversimplifying the customer's business reality.

Retention and Renewals

You'll own renewals across your portfolio, partnering with Head of Customer Success and Account Executives when commercial complexity requires escalation.

You will:

- identify churn risk early

- execute structured retention plays

- manage renewal readiness proactively

- surface expansion opportunities

- contribute directly to NRR performance

Process, Tooling, and AI Operations

We are building an AI-powered CS organization.

You'll use AI tools daily to increase quality, speed, and consistency across your portfolio management workflows.

Core tooling includes:

- Claude with all needed tools and our platform integrated

- Fin (ex-Intercom)

- Power BI (read only)

- Mixpanel

- Kibana / Elasticsearch

- Jira

- Zoom

- CRM systems and internal admin tooling

You'll also contribute to:

- CS playbooks

- automation workflows

- Help Center improvements

- reusable customer communication frameworks

- product feedback loops

- customer cases

We value CSMs who can identify repeatable patterns and improve systems, not just react to tickets and meetings.

Who You Are

You likely have:

- 1–4 years of experience in B2B SaaS Customer Success

- experience managing a scaled account portfolio across varying levels of complexity

- strong operational habits and attention to detail

- confidence communicating with both executive stakeholders and everyday end users

You are:

- highly organized

- proactive by default

- comfortable owning outcomes

- capable of managing ambiguity without losing follow-through

- able to prioritize effectively across competing customer demands

You already use AI tools as part of your daily workflow, not as experimentation.

Experience with the following is a strong plus:

- franchise or multi-location businesses

- marketing technology

- agency customers

- analytics platforms

English proficiency must be C1 or above.

Spanish is a plus.

What Success Looks Like

Success in this role is measurable.

Key indicators include:

- NRR performance across your portfolio

- renewal completion and forecast accuracy

- activation success within the first 90 days

- customer engagement and adoption metrics

- escalation quality and documentation standards

- expansion opportunities and referrals surfaced to Sales

We value consistency, accountability, and clear operational ownership.

Key Relationships

This role reports to the Head of Product and Customer Success.

You'll work closely with:

- Senior CSMs

- Product

- Sales

- Support

- Finance

- Legal

You'll act as the operational bridge between customer reality and internal execution.

What We Offer

- Clear ownership and defined portfolio scope

- A CS organization actively investing in AI infrastructure and operational excellence

- Modern tooling designed to improve leverage, not create overhead

- A distributed international team across Europe, Ukraine, the US, and beyond

- Fully remote work environment

- Compensation aligned with mid-market SaaS benchmarks in your region

Required skills:
*1+ years of experience in graphic design
*Proficient in design software: Adobe Photoshop, Illustrator. Adobe After Effects & experienced user of Figma - as a plus
*Deep understanding of design principles such as layout, typography, color theory, and composition. You should also be able to apply these principles to create effective designs for different media types, including web and print
*You should have a keen eye for detail and be able to spot inconsistencies or errors in your work, as well as in the work of others
*Strong understanding of branding and marketing principles, as well as a good knowledge of the gambling industry and its customers as a plus
*Teamwork skills. You should be able to communicate effectively, share ideas, and work collaboratively to achieve shared goals
*Time management and organizational skills. You will need to be able to manage your time effectively, work on multiple projects simultaneously, and meet tight deadlines. You should also be highly organized, with a system for keeping track of project files, revisions, and feedback

Responsibilities:
*Creating designs for digital and print media: You will be responsible for designing and creating visually appealing graphics and layouts for various marketing collateral, such as websites, social media platforms, email campaigns, print materials, and other digital content
*Collaborating with other teams: You will need to work closely with other members of the marketing team, including SMM, web designers, and content creators, to ensure that your designs align with the overall marketing goals and objectives of the company
*Developing and maintaining brand guidelines: You will be responsible for developing and maintaining brand guidelines to ensure that all design work is consistent and aligned with the company's overall branding strategy
*Conducting research and staying up-to-date with design trends: You will need to stay up-to-date with the latest design trends and tools in order to continually improve the quality of your work and ensure that your designs are modern and relevant
*Task deadlines: As a graphic designer, you will be expected to manage your time effectively and meet project deadlines in a timely manner. You may also need to work on multiple projects simultaneously, so effective time management is essential

We offer:
*Remote work from anywhere in the world, fixed schedule (Mon-Fri from 10:00 to 19:00) Kyiv time
*24 working days of annual paid vacation + Paid sick leave + All official Ukrainian holidays + 2 DayOFF
*We compensate: advanced training courses, foreign language courses, etc.
*The possibility of rapid career growth (companies at the stage of active growth are an ideal place for a rapid take-off)
*Work with the international market and the main focus on Europe
*Paid vacation and sick leave
*Team buildings

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its place in the niche by focusing on tech innovations like AI, unconventional approaches to users, and carefully built algorithms.

We are looking for a strong Customer Support Representative who will join and strengthen our team. We are a well-coordinated team of 25+ professionals with extensive experience in delivering support, moderation, and payment operations services within the adult social discovery space.

What will you do?

The CS role is all about ensuring our users have the best possible experience and keeping our community safe. You will communicate with customers through calls, email, and live chat, helping them resolve issues quickly and professionally.

You will also work closely with our Operations, Product, and Development teams to share customer feedback and help improve the product.

What are our goals?

• Maintain high-quality customer service standards

• Support business growth and team scaling

   

You are a match if you:

• Are passionate about high-level customer service and user retention
• Can troubleshoot issues and see them through to resolution
• Are confident handling billing and account-related questions
• Communicate clearly via calls, email, and chat
• Take ownership of customer requests

• Continuously learn and improve your skills

   

What does it take to join us?

• 2+ years of experience as a Customer Support
• Strong experience in fast-paced, high-load support environments
• Advanced/Upper-Intermediate English (written and spoken)
• Proven ability to exceed KPIs and SLAs
• Ability to work with minimal supervision
• Strong multitasking and prioritization skills

• Analytical mindset and proactive problem-solving

   

Strong advantage:

• Experience in social discovery
• Experience with CRM systems (Zendesk, Freshdesk, Intercom, etc.)
• Experience handling billing or technical issues

• Sales or retention background

   

What do we offer?

• Professional growth alongside company growth
• Flexible schedule: 120 hours per month, including 5−6 night shifts. 3/3 schedule: Morning 07:00—15:00, Afternoon 15:00 — 23:00, Night 23:00 — 07:00
• Feedback-driven, open-minded culture
• Fair recognition of strong contributors
• Minimum bureaucracy, maximum independence

• Access to corporate library and professional development resources

   

How We Hire

1. HR interview
2. Test task
3. Interview with Head of Support 
   
   Hiring update: our hiring team is currently on vacation and will resume the process on May 11.

Global marketing agency ClickDealer is looking for an experienced SMM Specialist to join the team and help build a strong and engaging B2C social media presence!

More about the company: https://clickdealer.com/   

What You’ll Do:

 • Manage social media platforms of our E-commerce brands (Instagram, Facebook, Pinterest)

 • Develop and execute content strategy

 • Create content: posts, stories, captions, and texts

 • Participate in generating creative ideas for video content and Reels

 • Prepare clear briefs (tasks) for designers

 • Ensure consistency, quality, and regularity of publications

 • Analyze performance and track key SMM metrics

 • Optimize content strategy based on analytics insights 
  

What We’re Looking For:

 • Experience in SMM / content creation / digital marketing

 • Understanding of social media trends and algorithms

 • Strong knowledge of SMM metrics and analytics

 • English level – Upper Intermediate or higher

 • Responsibility, creativity, and structured approach

 • Experience in setting up paid social campaigns will be a plus / willingness to learn   
 

What We Offer:  

 • Work with a global brand in a dynamic international company.

 • Competitive salary (linked to USD), paid vacations and sick leaves.

 • Coverage of language courses and sport gym expenses;

 • Interesting tasks and participation in corporate trainings and seminars   

Project Manager 

Profisea is a boutique DevOps and Cloud company – Premier Partner of AWS, specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.  

We are seeking a highly motivated  Project Manager to join our dynamic team. This role is perfect for someone eager to grow their project management skills in a fast-paced, rapidly evolving environment. You will have the opportunity to work closely with Senior Project Manager and cross-functional teams, gaining hands-on experience while managing smaller projects and supporting larger initiatives. This role offers excellent growth potential, with a focus on learning and development. 

Responsibilities: 

• Assist in the planning, coordination, and execution of multiple projects in parallel. 
• Work alongside senior project managers to ensure projects are delivered on time, within scope, and budget. 
• Develop project documentation including project plans, timelines, and status reports. 
• Coordinate with stakeholders to gather requirements, track progress, and communicate project updates. 
• Assist in identifying project risks and developing mitigation strategies. 
• Support the team in maintaining and improving project management processes. 
• Participate in team meetings, providing input on project status and suggesting improvements. 
• Gain knowledge of various project management tools and methodologies. 

Skills & Qualifications: 

• Knowledge of English - Advanced
• Bachelor’s degree in Business, Project Management, or related field will be a plus. 
• Strong organizational and multitasking skills with the ability to manage multiple priorities. 
• Eagerness to learn and adapt quickly in a fast-paced environment. 
• Excellent communication skills, both written and verbal. 

• Ability to work collaboratively with cross-functional teams. 
• Basic understanding of project management principles and tools (e.g., MS Project, JIRA, Trello). 
• Problem-solving mindset with attention to detail. 
• Strong analytical, planning, and organizational skills with an ability to manage competing demands; 
• Good negotiation skills, knowledge of business etiquette, excellent communication skills; 
• Strong team orientation and the ability to build cohesiveness to achieve results. 

What we offer: 

• Opportunity to be part of a fast-growing company and to grow with us  
• Being at the peak of DevOps and Cloud services industry  
• Professional working environment, where you’d be an essential member of our company 

We are looking for a motivated individual to join our small team and work on various projects focusing on: e-commerce development and Spring Boot programming.

You will be working closely with the Team Lead, who will also serve as your mentor. He will always be available to assist you and answer your questions, but will also require high-quality and timely execution of tasks.

📝 Key Requirements & Details

• Position: Junior Java Developer (Remote)
• Technologies: Java, Spring Boot, SQL, JPA, MongoDB
• English Level: Intermediate (B1/B2)
• Mandatory Languages: Ukrainian or Russian is required.
• Work Schedule: 10:00 AM – 7:00 PM Kyiv time (EET)
• Location: Remote
• Experience: We are considering candidates with work experience (not necessarily commercial).
• Test Assignment: A mandatory test assignment will be provided after the initial introduction (you will have two days for completion).
• Salary: $500/month, paid twice a month via a convenient method for you (crypto, bank card, or other options).
   

We are interested in long-term cooperation.

About Us

The HR Qualifier is a sophisticated, all-in-one SaaS platform that integrates a wide array of HR functionalities into a seamless, cohesive system. By combining multiple standalone HR systems into one, the application facilitates smooth interactions across all HR processes—from smart personnel e-document management, compliance, and learning, to recruitment, onboarding, background verification, social media, job boards, and much more. The platform’s robust customization capabilities, along with advanced AI-driven automation, ensure that it meets the diverse needs of various user types while enhancing HR operations at every level.

Project Tech Stack

NestJS / GraphQL / React / AWS

Key Responsibilities

• Manual testing
• Perform functional, integration, regression, security and performance testing to ensure the stability and robustness of our product
• Continuously improve test coverage, test efficiency, and overall quality by identifying areas for automation and implementing innovative testing methodologies.
• Conduct root cause analysis and work closely with developers to resolve identified defects, track issues, and ensure timely resolution
• Stay up-to-date with emerging technologies, industry trends, and best practices related to software testing and quality assurance.

Requirements

• 1+ year of experience as a QA Engineer / Manual Tester
• English: intermediate+ (both speaking and writing)
• Strong analytical and problem-solving skills, able to debug complex issues and provide effective solutions
• Hands-on experience with UI testing
• Hands-on experience with testing RESTful APIs, web applications, and backend systems via Postman, Swagger and DevTools
• Collaborate with cross-functional teams, including developers, QA engineers, and BA, to understand software requirements and develop comprehensive test plans (Jira, Confluence)
• Knowledge of TDD, BDD

Nice to Have

• Knowledge of Node.js and Playwright
• Strong desire to become Automation QA
• Familiarity with version control systems (GIT) and CI/CD pipelines
• Bachelor’s degree in Computer Science/Engineering

What We Can Offer

• Full-time and long-term position
• Flexible Schedule with remote work options
• Competitive compensation
• Opportunity to grow in a product company

We’re expanding our engineering team and looking for developers who are comfortable building production-grade React and Node.js applications for early-stage companies in healthcare, fintech, and AI.

Although the role is primarily front-end oriented, the ability to contribute to backend services in Node.js is important.

You’ll join a team with clear processes, a modern stack, and a strong engineering culture.

What you will do

• Create web applications using React and related tools.
• Develop and support backend services and APIs with Node.js (Nest.js or similar frameworks).
• Work with cloud platforms and container tools such as Docker, Kubernetes, AWS, or GCP.
• Join architecture discussions, suggest improvements, and help maintain high code standards.
• Collaborate with the client’s team on project tasks in English.

What we expect

• Strong understanding of JavaScript (ES6+) and TypeScript.
• Solid hands-on experience with React.
• Strong knowledge Node.js and frameworks like Nest.js or Express.
• Experience building APIs with Node.js-based frameworks.
• Understanding of relational and NoSQL databases such as Postgres, MongoDB, Firebase, or Supabase.
• Ability to write clean, maintainable code following best practices.
• English level: Upper-Intermediate (B2) or higher.

Additional advantages

• Experience working with major cloud providers such as AWS or Google Cloud.
• Experience with React Native.
• Solid understanding of Docker and Kubernetes.
• Familiarity with CI/CD pipelines (GitHub Actions, GitLab CI, CircleCI).
• Practical experience working with AI/LLM integrations in projects.

What we offer

• Engaging projects built with a modern, well-supported tech stack.
• A review process that ensures consistent feedback and knowledge sharing.
• A culture focused on continuous learning and professional development.
• Full remote work with a team distributed across multiple countries.
• Competitive compensation in USD with periodic performance reviews.
• Flexible payment methods tailored to your location.
• Work schedule aligned with your time zone.
• English practice sessions.
• Paid sick leave and annual vacation (15 business days).
• Regular team activities online.
• Coverage of monthly psychologist support sessions.

We are looking for an Affiliate Manager to lead and scale our CPA channel through affiliate networks and strategic partners. The role focuses on traffic growth, partner management, performance optimization, and achieving customer acquisition targets.

Responsibilities

• Search for and onboard new CPA networks and affiliate partners;
• Develop and scale existing partnerships;
• Achieve acquisition and primary issuance targets;
• Manage CPA/CPL/CPS/RevShare cooperation models;
• Negotiate rates, offers, promos, and partnership terms;
• Monitor traffic quality and partner performance;
• Analyze the full funnel: clicks → registrations → applications → approvals → signings → issuances;
• Track and optimize key metrics: CPA, CAC, CR, EPC, approve rate, signing rate, traffic quality, and volume;
• Prepare reports on partner performance and traffic results;
• Work closely with analytics, product, risk, retention, and contact center teams;
• Ensure correct tracking, postbacks, events, and payout processes.

Requirements

• Experience as an Affiliate Manager / CPA Manager / Partnership Manager;
• Strong understanding of CPA models and affiliate networks;
• Experience with performance marketing traffic;
• Knowledge of CPA, CPL, CPS, CAC, CR, EPC, ROI/ROMI metrics;
• Ability to analyze both traffic volume and quality;
• Experience negotiating with partners and affiliate networks;
• Strong analytical and reporting skills;
• самостоятельность, системность и ориентация на результат;
• Ability to identify growth opportunities and propose solutions quickly.

Tools

• Affise / Everflow / Tune / HasOffers or similar;
• Google Sheets / Excel;
• Google Analytics 4;
• Looker Studio / Power BI / Metabase;
• CRM systems and internal admin panels;
• Jira / Trello / Asana / Notion.

Nice to Have

• Experience in fintech / lending / payday loans;
• Experience with highly competitive CPA niches;
• Understanding of approve rate, signing rate, and customer quality metrics;
• Experience with payout-per-issued-loan models;
• Experience with mobile traffic, PWA/APK/app traffic;
• Existing affiliate partner network.

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our players, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
 

Requirements
- Previous experience in Customer Support and IGaming is a must
- Excellent written communication skills in English (B2+)
- Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
- Strong multitasking skills and attention to details
- Ability to work both independently and as part of a team
- Passion for providing high-quality customer service in a fast-paced environment
 

Responsibilities
- Provide professional and timely support to users via live chat and email
- Handle player inquiries, complaints, and requests with empathy and accuracy
- Escalate complex or sensitive cases to the relevant departments
- Ensure compliance with internal quality standards and communication guidelines
- Maintain up-to-date knowledge of games, promotions, and internal procedures
- Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
 

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

👉 Send your resume immediately!

🚀 We Are Expanding! Remote Recruiter Wanted 🎯

We are growing fast and looking for a dynamic, results-driven Remote Recruiter to join our team. If you have a passion for hunting top-tier talent and matching the right people with the right opportunities, we want to hear from you!

🔥 What You’ll Do:

• Talent Scouting: Source and attract high-quality candidates through various recruitment platforms, job boards, and social media networks (LinkedIn, etc.).
• Screening & Interviewing: Conduct engaging interviews, evaluate candidate skills, and assess cultural fit.
• Onboarding Support: Help welcome new hires and ensure a smooth, warm integration into our team.

🛠️ What We’re Looking For:

• Experience: 1+ years of proven experience in recruitment/sourcing.
• Communication Skills: Exceptional verbal and written communication skills—you know how to sell a vision.
• Mindset: A strong team player who is self-motivated, goal-oriented, and thrives in a remote environment.

🎁 What’s in It for You?

• Ultimate Flexibility: 100% remote work with a flexible schedule that fits your lifestyle.
• Great Compensation: Сompetitive salary.
• Growth: Real opportunities for professional development and career advancement within a scaling company.

📬 Ready to Join the Team?

If you are ready to make an impact and help shape the future of our company, we’d love to meet you!

Hello! ✨

We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.
 

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

About The Role 

The scope of this role is to take full ownership of the end-to-end number porting process, ensuring every request is executed with precision, speed, and a relentless focus on the customer experience.

You will serve as the central point of coordination and a subject matter expert, responsible for everything from porting order submission and issue escalation to stakeholder communication.
 

What You Will Do 

• Prepare and submit high volumes of porting orders and DID (Direct Inward Dialing) requests to carriers with high accuracy
•  Work with carrier portals and internal systems to manage porting requests and ensure data integrity
•  Review and validate documentation such as Letters of Authorisations and invoices to ensure compliance with carrier requirements
•  Take ownership of the end-to-end porting process and proactively resolve issues that may arise
•  Provide timely status updates and respond to partner inquiries in a professional and efficient manner
•  Identify and escalate recurring issues with carriers to ensure prompt resolution
•  Collaborate with cross-functional teams to resolve complex customer cases
•  Maintain and update documentation related to porting processes and best practices
   

What You Will Bring 

• Minimum 1 year of experience in customer support or customer care, preferably in telecommunications
•  Experience using Salesforce CRM or similar tools
•  Strong communication and interpersonal skills
•  Excellent attention to detail and problem-solving abilities
•  Ability to prioritize tasks and work in a fast-paced environment
•  Ability to work both independently and as part of a team
•  Fluent English (written and spoken)
   

Bonus Points If You 

• Have troubleshooting and technical skills
• Have experience with DID porting and number ordering processes
• Speak German at minimum B2 level

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What we offer

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.

🌱 Well-being Support – We offer access to psychology sessions to support your mental and emotional health

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations. (30 mins)

🛠️ Step 2: Technical Interview – A deep dive with your potential manager to assess your skills and fit for the role. (45 mins)

We Are Wildix:

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

Ready to join us? Apply Now!