Jobs

Tietoevry Create Ukraine invites talented professionals to join our customer’s team as a Junior 24/7 IT Support Engineer in Zhytomyr, Vinnytsia, Lviv or Kyiv. Our client is one of the leading Scandinavian online supermarkets, providing convenient grocery delivery services across the country.

Areas of Responsibility

• Communication with European customers (phone, email, IM)
• ITSM tickets handling and dispatching
• Remote user support
• Infrastructure monitoring and reaction according to the documentation
• Solving incidents in IT area: performing basic troubleshooting and event correction according to the defined procedures
• Prioritizing and escalating incidents (when required) to the appropriately experienced technician
• Operating in shifts for 24/7 customer support
• Incidents detection, investigation, escalation, reporting
• Prioritizing and differentiating between potential intrusion attempts and false alarms
• Handling security incidents as reported by individuals or automated systems

Qualifications

• Good knowledge of Microsoft Office 2016/2025, O365 and Windows 10 OS
• Basic experience with Active Directory
• Familiarity with LAN\WAN administration
• Intermediate level of English (both spoken and written)
• Basic knowledge of ITIL or alternative frameworks
• Experience operating in a ticketing system like JIRA

Personal skills

• Excellent analytical skills, critical thinking
• Customer and service oriented behaviors in daily interactions
• Flexible and self-initiative

About the Company

We are an international fintech and digital services company, building and supporting corporate payment infrastructure, integrating with banks and PSPs, and working on high-risk sectors and online entertainment projects.

Key Responsibilities

• Handle and resolve queries from banks, PSPs, and payment partners regarding completed transactions

• Investigate chargebacks, disputes, and transaction issues

• Collaborate with internal compliance and operations teams to prepare accurate transaction information

• Track the status of account openings, requests, and operations

• Monitor transaction flows and maintain reports

• Communicate effectively between clients, banks, and PSPs

Requirements

• Minimum 1 year of experience in payments, banking operations, or fintech

• Knowledge of payment systems, banking procedures, and chargeback/transaction dispute processes

• Ability to work with documentation, account schemes, and transaction requests

• Strong analytical skills, attention to detail, and solution-oriented mindset

• Confident working English

• Ability to work full-time in the Kyiv office

Preferred Experience

• Experience in PSP/EMI/financial services

• B2B fintech or corporate client support

• Familiarity with transaction processing and fintech operations

What We Offer

• Work in an international company with projects across Europe and beyond

• Exposure to high-risk and innovative fintech and online entertainment projects

• Competitive compensation (discussed individually)

• Professional growth opportunities in fintech operations and transaction management

About the Company

We are an international fintech and digital services company, building corporate infrastructure, integrating with banks and PSPs, and working on high-risk sectors and online entertainment projects.

Responsibilities

• Open corporate accounts for residents and non-residents (minimum 5 similar cases)

• Collect and prepare documentation packages for banks/PSPs (corporate, KYC/AML, UBO/directors)

• Communicate with banks, payment systems, and crypto exchanges

• Monitor KYC/KYB processes and collaborate with compliance teams

• Search for counterparties and close document requests

• Configure and ensure stable operation of payment solutions

Requirements

• Minimum 1 year of experience with corporate accounts, banks, or PSPs

• Practical experience in corporate account openings

• Knowledge of KYC/KYB procedures at the bank/PSP level

• Working proficiency in English

• Attention to detail, organization, and result-oriented approach

• Ability to work full-time in the Kyiv office

Preferred Experience

• Fintech: Payoneer, Revolut, Monobank, PayDo, Paya, etc.

• Outsourcing/agents for account openings

• In-house banking specialists (corporate account openings)

What We Offer

• Work in an international company with projects across Europe and beyond

• Participate in building unique payment infrastructure for digital and fintech projects

• Competitive compensation (discussed individually)

• Opportunities for professional growth and deepening expertise in fintech and compliance

We’re Hiring: Quality Control Manager

Our mission: to deliver world-class gaming experiences while ensuring the highest levels of satisfaction and retention for our most valuable players. We are looking for QC manager for reviewing and analyzing the performance of Sales managers.

What You’ll Do:

• Assessing the quality of customer service based on existing metrics for phone calls, chat communication, WhatsApp, and email;
• Providing feedback on the performance of Sales Managers in the form of reports;
• Reviewing and analyzing customer complaints;
• Participating in the development, improvement, and implementation of a quality control system, creating standards and regulations, and ensuring compliance with them.

What’s important for us:
 • Experience in customer support within the VIP segment;
 • Knowledge of English B2 level;
 • Interest in customer service and support;
 • Attention to detail, responsibility, and punctuality;
 • Understanding the principles of customer orientation and service;
 • Skills in handling negative emotions and conflict management;
 • Willingness to work a flexible schedule.

Why You Should Join Us:

• Competitive Compensation: Enjoy a highly competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with ample opportunities for learning and growth.
• Exciting Challenges: Join a forward-thinking, fast-growing company at the forefront of the igaming industry.

We’re looking for a Junior Tech Art Auditor to help review and polish AI-generated visuals used in mobile game advertisements. If you have a keen eye for detail, a love for both 2D and 3D game art, and curiosity about generative AI tools — this might be the perfect role for you!

About the Role

As part of a creative team pioneering AI-assisted mobile ad production, you'll work on evaluating and refining visuals created by generative models. Your focus will be to ensure high visual quality and consistency across ad creatives. This is a fantastic opportunity to gain hands-on experience in tech art and AI-driven content creation in a fast-moving, creative environment.

What You’ll Be Doing

• Reviewing AI-Generated Visuals – Evaluate image and asset quality, identify issues, and provide improvement suggestions.
• 3D Editing in Blender – Make tweaks to models, adjust shading, and optimize low-poly geometry.
• Creating & Editing 2D Assets – Work with images and game-ready graphics to refine or build new visuals.
• Using AI Tools – Leverage generative AI platforms to assist with visual production and enhancement.
• Bonus – Basic scripting or coding skills are a plus!

What You Bring

• Proficiency with Blender for model editing, shading, and optimization.
• Skills in 2D asset editing and creation.
• Familiarity with AI art tools (e.g. image or 3D generators).
• A sharp eye for visual quality and detail.
• A passion for mobile games, especially casual and mid-core genres.
• Bonus: Basic understanding of scripting or automation workflows.

Why Join Us?

• Be part of a team driving innovation in AI-powered game advertising.
• Collaborate in a fast-paced, hands-on creative space.
• Build real-world experience with cutting-edge tools in 2D, 3D, and AI art.
• Grow your career in tech art with support from experienced creatives.

This role is a great launchpad for someone starting out in tech art who’s excited about working at the intersection of games, creativity, and AI.

• Project Description:

  Luxoft (a DXC Technology Company) is a top-quality IT service provider of high-end business solutions to clients across the globe. With deep domain expertise in the finance, telecom, energy, automotive, travel, and aviation industries, the company consistently goes beyond its client's expectations by bringing together technology, talent, innovation, and the highest quality standards.
  
  We are currently looking for IT Recruitment Researchers to join our Recruitment team. Upon joining, you will be part of an expanding team that is supporting DXC Luxoft in achieving its planned global growth.
  
  You will be given the opportunity to build a career within an international, dynamic, and award-winning organization.

   

• Responsibilities:

  Assisting the recruitment team in identifying suitable candidates for a variety of roles across the business from entry to senior level positions
  • Building strong relationships within the Recruitment team and Hiring Management team.
  • Making initial contact with candidates, qualifying their motivations, salary expectations, work location preferences
  • Utilizing social media channels to maintain high direct sourcing success and identification of new talent.
  • Manages applicant tracking system, maintains accurate candidate documentation to ensure legal compliance.
  • Manage the administrative tasks associated with each position.
  • Take part in forming and maintaining positive image of the Company at the labor market.
  • Be pro-active in identifying new candidates for new positions all around the globe.
  • Research and analyze new international markets and new recruiting technics, tools and sources

   

• Mandatory Skills Description:

  •Preferably degree educated
  •High level spoken and written English
  •Excellent written and verbal communication skills with the ability to communicate effectively with stakeholders across the business
  •Quick learner, able to handle massive amount of information
  •Ability to build strong relationships
  •Thrives in a fast-paced environment and is flexible and adaptable to change

   

• Nice-to-Have Skills Description:

  •A background and knowledge of recruiting would be great, but is not essential

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

HOW YOU WILL MAKE AN IMPACT

• Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
• Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
• Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
• Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
• Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
• Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in sales or account management (Call center or entertainment industry preferred).
• Strong persuasive communication and negotiation skills.
• Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
• Target-driven, self-motivated, and able to work under pressure.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!

• Job Description
   

• Project Description:

  Luxoft (a DXC Technology Company) is a top-quality IT service provider of high-end business solutions to clients across the globe. With deep domain expertise in the finance, telecom, energy, automotive, travel, and aviation industries, the company consistently goes beyond its client's expectations by bringing together technology, talent, innovation, and the highest quality standards.
  
  We are currently looking for IT Recruitment Researchers to join our Recruitment team. Upon joining, you will be part of an expanding team that is supporting DXC Luxoft in achieving its planned global growth.
  
  You will be given the opportunity to build a career within an international, dynamic, and award-winning organization.

• Responsibilities:

  Assisting the recruitment team in identifying suitable candidates for a variety of roles across the business from entry to senior level positions
  • Building strong relationships within the Recruitment team and Hiring Management team.
  • Making initial contact with candidates, qualifying their motivations, salary expectations, work location preferences
  • Utilizing social media channels to maintain high direct sourcing success and identification of new talent.
  • Manages applicant tracking system, maintains accurate candidate documentation to ensure legal compliance.
  • Manage the administrative tasks associated with each position.
  • Take part in forming and maintaining positive image of the Company at the labor market.
  • Be pro-active in identifying new candidates for new positions all around the globe.
  • Research and analyze new international markets and new recruiting technics, tools and sources

• Mandatory Skills Description:

  •Preferably degree educated
  •High level spoken and written English
  •Excellent written and verbal communication skills with the ability to communicate effectively with stakeholders across the business
  •Quick learner, able to handle massive amount of information
  •Ability to build strong relationships
  •Thrives in a fast-paced environment and is flexible and adaptable to change

• Nice-to-Have Skills Description:

  •A background and knowledge of recruiting would be great, but is not essential

• Languages:
  • English: B2 Upper Intermediate

Progresivo Academy is looking for a Marketer to promote online educational courses in Latin American markets.

📍 Work format: Remote
🌎 Geography: LATAM
 

Responsibilities:

• Develop and implement marketing strategies for promoting educational products.
• Plan and launch advertising campaigns across digital channels.
• Research and engage influencers (influencer marketing).
• Build and develop partnerships with bloggers and media platforms.
• Analyze marketing performance and optimize results.
• Work with the LATAM market, taking into account local specifics.

Requirements:

• At least 2 years of experience in marketing / digital marketing.
• Experience promoting online products or EdTech will be an advantage.
• Understanding of marketing funnel principles.
• Experience working with influencers or strong interest in developing in this area.
• English proficiency – required.
• Spanish proficiency – a strong plus.
• Self-motivated with the ability to work independently in a remote environment.

We offer:

• Opportunity to join a fast-growing international EdTech project.
• Fully remote format with a flexible schedule.
• Ability to influence product development and marketing strategy.
• Stable cooperation and competitive compensation.
• Fast professional growth together with the Progresivo Academy team.

ADFIRE — is a marketing agency that builds and implements retention strategies for DTC e-commerce brands. We work with market leaders who want to systematically increase revenue from each customer and build a predictable business. We focus on systematically boosting LTV through Email & SMS marketing and building loyalty programs.

We're looking for a Creative Designer — a designer who is eager to grow in the Ecommerce industry and will create effective and visually appealing email campaigns.

What you'll do:

• Create email designs for retention campaigns based on briefs from the team.
• Develop designs for various email types: welcome series, promotional, post-purchase, win-back, and others.
• Collaborate with email marketers, copywriters, and clients to achieve maximum campaign effectiveness.
• Stay on top of trends and apply new approaches (animation, modularity, and more).

You should have:

• 1.5+ years of experience in a similar role.
• Practical knowledge: Figma, Photoshop.
• Understanding of AI content creation.
• Ability to work with different brands and adapt style to brand guidelines.
• Strong communication skills.
• Ability to estimate time and resources, independent time management.

Good to have, but not required:

• Experience working with DTC e-commerce brands.
• Knowledge of email platforms (Klaviyo, Sendpulse, Omnisend, or similar).
• Basic HTML/CSS knowledge for email.
• English level B1+.

What you'll get at Adfire:

• Flexible schedule, full-time.
• Remote work format.
• Competitive salary.
• Work with exciting brands across various niches — wellness, fashion, beauty, home goods.
• Paid sick leave, vacation, and Self-Care Days.
• Great growing team.

If you're interested in this position, send your resume and portfolio to us!

Affiliate Manager (iGaming / Gambling)
 

Responsibilities:

• Search for and onboard webmasters, partners, affiliates, and publishers to the Revenue Share affiliate program.
• Drive traffic acquisition across multiple GEOs.
• Analyze and evaluate traffic quality.

Requirements:

• Proactivity, ambition, and ability to work independently.
• 3+ years of experience in the affiliate industry (iGaming / Gambling).
• Proven experience with the RevShare model (Hybrid and CPA are not relevant).
• Active/live base of webmasters.
• Experience working with CIS or MENA regions is required.
• English — B2 level.

Conditions:

• Fully remote.
• Fixed salary + performance bonus (discussed individually).

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• English level B2-С1+ (spoken and written).
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
  👉 Send your resume immediately!

Role Description

The Manual QA team is responsible for ensuring the high quality and reliability of our software product through detailed manual testing procedures, while also providing crucial support for any issues that arise in production. The ideal candidate will possess a solid grasp of software testing principles, outstanding communication skills, and a sharp eye for spotting defects.

Role Knowledge, Skills & Experience

• Familiarity with testing web applications. Experience testing APIs.
• Proven experience as a QA Engineer or similar role for at least 1 year.
• Familiarity with ISTQB Certification terminology and principles. Preferably a Foundation level certification. 
• Strong understanding of software testing principles and methodologies.
• Detail-oriented with excellent analytical and problem-solving abilities.
• Excellent communication skills.
• A highly organised and proactive person.
• Experience working in an Agile development environment.
• Basic knowledge of test management tools.
• Ability to work independently and as part of a team.
• Fluency in spoken and written English.

Role Responsibilities

Test Planning:

• Collaborate with the development team and other stakeholders to understand project requirements and specifications.
• Develop detailed test plans that outline test scenarios, test cases, and test data.

Test Execution:

• Execute manual test cases to verify the functionality and usability of software applications.
• Identify, document, and track software defects, providing detailed information for the development team's resolution.

Regression Testing:

• Conduct regression testing to ensure new software changes do not adversely impact existing functionality.
• Work closely with the development team to validate bug fixes and enhancements.

Development Support:

• Conduct Root Cause Analysis for all production issues on web/mobile
• Provide quick QA support to revalidate/replicate production bugs

Documentation:

• Create and maintain comprehensive test documentation, including checklists, test cases, test scripts, and test results.
• Provide clear and detailed reports on testing progress, issues, and overall quality metrics.

Collaboration:

• Work collaboratively with developers, product managers, and other team members to understand product features and user stories.
• Participate in walkthroughs and collaborate on refining requirements for better test coverage.

Ad Hoc Testing:

• Perform exploratory testing to uncover unforeseen issues and provide valuable insights into product quality.

Communication:

• Clearly communicate testing progress, issues, and overall project status to relevant stakeholders.
• Collaborate with cross-functional teams to ensure a shared understanding of quality expectations.

Responsibilities

Provide support for the existing Airtable-based internal product used for marketing automation:

• Fix bugs in existing features
• Develop new features

• Help maintain product specifications in Confluence

   

Assist stakeholders in Slack channels. Examples of frequent requests:

• General product-related questions
• Something is not working as expected
• Help with the correct first-time setup
• New user guide request

• Discuss high-level requirements for new features

   

Process new requests from stakeholders:

• Ask clarifying questions
• Design high-level solutions
• Develop solutions with the help of AI (Claude, GPT)

• Participate in Martech team activities: daily syncs, planning, demos, retrospectives

   

Requirements

• Previous experience in IT technical support roles
• Basic understanding of databases and the web
• Solid skills with Google Sheets or Excel
• Development experience in any language

• English proficiency: B1+

   

Would be a plus

• Experience with Airtable development
• Experience with Tableau or Power BI, or with databases and SQL
• Basic understanding of UX

• Basic understanding of SDLC, Scrum, Kanban, or other methodologies

   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Flexible Public Holidays Policy: Gismart provides its employees with 6 fixed public holidays per year and gives you the freedom to choose 5 additional holidays to your liking.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

We are looking for an experienced VIP Manager to work with premium players in an online casino.
 

Responsibilities:
• Manage and grow the VIP client portfolio.
• Provide personal support and high-level service to VIP players.
• Analyze user behavior and prepare personalized offers.
• Coordinate with payments, risk, and CRM teams.
• Participate in creating VIP campaigns, bonus programs, and special promotions.
 

Requirements:
• Experience in the iGaming industry (VIP, Support, CRM, Retention).
• English C1, both written and spoken.
• Understanding of player behavior analytics and segmentation.
• Strong communication skills, customer focus, ability to work under pressure.
 

Work schedule:
• 5/2
• Shift 1: 08:00–16:00
• Shift 2: 16:00–00:00
• Shift 3: 00:00–08:00
 

We offer:
• Work in an international team.
• Remote work.
• Competitive salary and performance bonuses.
• Opportunities for professional growth.
• Paid vacation and sick leave.