Jobs

We are a fast-growing Swiss e-commerce company specializing in premium watch straps. We’re looking for a detail-oriented and empathetic Customer Support Specialist to join our team and handle all customer communication via email.

Your role will be to:

• Respond to customer inquiries, order issues, and product questions
• Provide clear, professional, and friendly email support
• Follow internal guidelines and resolve issues efficiently

• Coordinate with logistics and operations teams when needed

   

  No phone or chat support required — this role is 100% email-based.

The company is based in Kiev, Uraine. We are specialized in solutions for telecommunications, healthcare, e-learning. The core stack is Python, Django, DRF, PostgreSQL. Usually, Celery, Redis, RabbitMQ, AWS are also used.

We are looking for a Python Django developer with 1 year of commercial experience to extend our team. 

Requirements:
— 1 year of developing commercial projects using Python;
— 1 year of developing commercial projects using Django;
— Ability to work with the databases (not only through ORM);
— Django REST Framework & Celery knowledge;
— Understanding of REST principles;
— The knowledge of basic HTTP principles;
— Experience with git & github;
— Knowledge of the agile & scrum the basics;
— Ability to communicate in English.

Nice to Have:
— Experience with Redis;
— Advanced knowledge of PostgreSQL;
— Familiarity with MongoDB;
— Skills in AngularJS / React.

SoftPeak is looking for a Java Developer with expertise in designing scalable software solutions, and ensuring successful project execution.
 

Responsibilities:

1. Develop backend features using Spring for web and mobile
2. Implement and maintain secure authentication, authorization, and audit logging features
3. Integrate and manage external APIs (payment gateways, AI, storage)
4. Optimize backend performance, reliability, and scalability
5. Collaborate in Agile teams, participate in architecture and code reviews

Requirements

• At least 1 year of commercial Java backend experience (Java 17+ preferred).
• At least 1 year of commercial experience with Spring Boot and Hibernate.
• Proficiency with PostgreSQL or MySQL, including schema design, indexing, query optimization, and migrations.
• Experience designing and documenting REST APIs, including versioning and error handling.
• Experience implementing JWT, OAuth2 / OIDC, and RBAC.
• Experience with messaging systems such as Kafka, RabbitMQ, or similar.
• Experience with caching using Redis or Caffeine and Hibernate second-level cache.
• Experience integrating complex third-party solutions such as payments, storage, or AI providers.
• Experience with Docker and CI / CD pipelines.
• Experience with at least one cloud provider (AWS, GCP, or Azure).
• Solid understanding of data structures and algorithms with strong debugging and troubleshooting skills.
• Commitment to code quality with readable, well-tested code, constructive code reviews, and a consistent style.
• Strong communication skills with proactive updates, clear escalation of blockers, and reliable delivery.
• English at B1 level or above.

Nice to have:

1. Experience with non-SQL databases (Mongo, Redis etc)
2. Experience with monitoring and performance tuning in production environments.
3. Experience supporting on-premise deployments and private cloud environment
4. Experience with AI and understanding of its architecture
    

Our offer includes:

1. Full-time with flexibility and autonomy in processes.
2. Performance reviews.
3. Investment in your professional development (courses, workshops, lectures, and professional speakers).
4. 15 days of paid vacation per year.
5. 5 days of paid sick leave per year.

Our next steps:

1. Please share your resume and a brief cover letter showcasing your experience and most interesting achievements in your career.
2. Our recruiter will reach out to you and schedule the interview (if there is a potential fit between your experience and company’s project);
3. The online interview with the recruiter;
4. The technical interview with the Technical Lead with live coding (90 mins);
5. We’ll connect with your references to learn more about your achievements and work ethic.
6. The offer will be yours! Let’s build something great together.
    

Please note that feedback with results of the CV review will be provided only in the event of a decision to further consider your candidacy.
The review period is 3-4 working days.

Snoika is one of the fastest-growing AI marketing platforms helping companies become visible in AI search engines like ChatGPT, Gemini, Perplexity, Claude, Grok and more. We work with startups, SMEs and enterprises across many verticals - from fintech and manufacturing to SaaS and tax tech - delivering measurable inbound growth with world-class AI technology.

We’re looking for a Customer Success & Support Specialist who loves helping customers succeed, communicates clearly, and thrives in a fast-moving environment where new AI features launch weekly.

If you want to work with the latest AI technologies, help companies get discovered in AI search, and genuinely believe that good technology can make the world better - this is the perfect role for you.

✨ What You’ll Do

Onboarding & Education

• Lead onboarding sessions for new customers, helping them understand Snoika’s capabilities, limitations, and best practices.
• Explain how Snoika’s AI marketing engine works (AI visibility, content publishing, structured data, technical SEO, etc.).
• Ensure customers are fully set up, confident, and ready to grow using Snoika.

Customer Support

• Monitor all customer communication channels (email, chats, support tickets).
• Make sure every customer receives timely, clear answers.
• Troubleshoot basic issues and escalate technical issues to product/engineering.
• Keep customers informed about updates, publishing cycles, and results.

Customer Success

• Build long-term relationships with customers and be their trusted point of contact.
• Proactively track customer health, engagement, and satisfaction.
• Spot risks early and ensure customers achieve their marketing KPIs.
• Support account managers in renewals and outcome reporting.

Upsell & Expansion (Nice-to-Have)

• Identify opportunities to upsell add-ons (LinkedIn, Reddit/YouTube, Visibility Boosters, etc.).
• Recommend higher-tier packages when customers are ready to scale.

How we work

• Fully remote, async-friendly, european culture
• Direct communication with the founder and core team

What we offer

• Competitive salary and opportunity for career growth.
• Senior peers & advisors - work alongside PhDs who've worked with NASA, Google, Microsoft, Bosch and more.
• Fast growth - startup scaling revenue and product lines quarter-over-quarter.
• Remote autonomy & flexible hours - we care about output, not chair time.

If you're excited about helping companies grow through AI-driven marketing -> we’d love to hear from you.

Technical Lead or IT Project Manager with a technical background

Prof-IT is a company that has been developing and promoting projects and releasing them to the market for more than 12 years.

We are looking for a Project Manager with knowledge of centralized crypto exchanges and key exchange instruments (AMM dex logic, smart contract, Permit2 signature).

Requirements:

Soft skills:

• Excellent communication and interpersonal skills; ability to work effectively with teams and stakeholders;
• Sense of responsibility for project and task results;
• Critical thinking and problem-solving mindset;
• High stress resistance and adaptability in dynamic development environments;
• Strong organizational and time-management skills, ability to prioritize and multitask.

Hard skills:

1. 1.5+ years of experience managing end-to-end software development crypto projects (management without technical lead);

2. Knowledge of centralized crypto exchanges and key CEX and DEX instruments (AMM dex logic, smart contract, Permit2 signature, spot, futures, staking, launchpad, etc.), basic understanding of trading charts;

3. Hands-on trading experience and understanding of basic trading/crypto terminology;

4. Ability to work autonomously and make decisions independently;

5. Skilled in IT project planning, organization, and workflow control;

6. Confident use of project management tools;

7. Experience working in a fast-paced environment with high delivery standards;

8. Basic understanding of REST APIs and WebSockets.

Would Be a Plus:

9. Manual testing experience;

10. Intermediate or higher level of English;

11. Knowledge of NFT Marketplaces, and other WEB3 applications;

12. Experience working with payment systems.

Responsibilities:

• Lead multiple active projects (web and mobile applications) from start to finish, ensuring successful and timely delivery for our customers;
• Define project scope, requirements and manage their execution;
• Create and manage project plans, timelines, and resource allocations;
• Interpretation of business requirements to the technical team and reverse;
• Participate in customer meetings and provide regular updates on project progress;
• Manage and maintain project boards, ensure tasks are documented and up to date;
• Coordinating the development team;
• Review the systems and features prior to release to ensure quality;
• Take full ownership of project delivery, monitor progress, identify risks, and resolve blockers proactively.

We offer:

• Trial period — 1 month;
• Remote work;
• 8 hours working day;
• 10 working days of paid leave for 6 months;
• 10 paid sick days per year.

Who We Are

OpenMinds is a cognitive defence tech company countering authoritarian influence in the battle for free and open societies. We work with over 30 governments and organisations worldwide, including Ukraine, the UK, and NATO member governments, leading StratCom agencies, and research institutions.

Our expertise lies in accessing restricted and high-risk environments, including conflict zones and closed platforms.

We combine ML technologies with deep local expertise. Our team, based in Kyiv, Lviv, London, Ottawa, and Washington, DC, includes behavioural scientists, ML/AI engineers, data journalists, communications experts, and regional specialists.

Our core values are: speed, experimentation, elegance, and focus. We are expanding the team and welcome passionate, proactive, and resourceful professionals who are eager to contribute to the global fight in cognitive warfare.
 

Who we’re looking for

OpenMinds is seeking a detail-oriented Operations Assistant to support our project teams with data management, documentation, reporting, and process coordination. This role is ideal for someone who enjoys working with data, is highly organized, and wants to grow their expertise in operations and project management or analytics.
 

In this position, you will:

• Collect, organize, and maintain project data and documentation
• Develop and update spreadsheets and dashboards to inform decision-making
• Support project teams in preparing reports and presentations
• Coordinate workflows and information exchange between teams, vendors, and partners
• Identify opportunities to streamline and improve processes through automation and templates
   

You’re a strong fit if you have:

• Proficiency in Excel and Google Sheets (formulas, pivot tables, data structuring)
• Strong numerical and analytical skills
• Experience with Notion or similar project management tools
• Familiarity with Google Analytics and basic marketing metrics (conversion rate, bounce rate, etc.)
• Exceptional attention to detail and consistency in documentation and data
• A systems-thinking mindset — able to create structure and clarity in complex environments
• Background or education in finance or marketing is an advantage
   

We offer:

• Work in a fast-growing company with proprietary AI technologies, solving the most difficult problems in the domains of social behaviour analytics and national security
• Competitive market salary
• Work face-to-face with world-leading experts in their fields, who are our partners and friends
• Flexible work arrangements, including adjustable hours, location, and remote/hybrid options
• Unlimited vacation and leave policies
• Opportunities for professional development within a multidisciplinary team, boasting experience from academia, tech, and intelligence sectors
• A work culture that values resourcefulness, proactivity, and independence, with a firm stance against micromanagement

We are looking for a talented Creative Marketing Specialist who will develop creative ideas that reach millions of users memoryOS around the world.
 

As a Creative Marketing Specialist, your primary role will be to create TTs that help promote our product and brand.

If the dynamic world of fast-growing startups excites you and you’re ready to innovate, you’re welcome to join us.
 

Who are we?

memoryOS makes it easy for people to remember what’s important. Proven learning and memory techniques are merged with duolingo-like gamified e-learning with patented virtual mind palace tech. Co-founded by 2X World Memory Champion — Jonas von Essen.

We’re a remote team of 30 diverse, like-minded professionals, united in solving the problem of the forgetting curve.

We are proud to be the Most Funded App on Kickstarter. memoryOS was featured on TechCrunch and recognized by Google Brands Accelerator as “light years ahead of any other company in memory space.”
 

Why work with us?

• We are open and honest about our operations, decisions, and performance and foster trust with employees and users.
• We can share our ideas, concerns, and perspectives openly.
• We appreciate direct and constructive feedback, where problems are solved openly and where we commit to facing reality, no matter how challenging.
• We are respectful, value the diverse perspectives of our employees, clients, and partners, and recognize each individual’s contributions.
• We are proud that each team member has the chance to influence project development and contribute to its success.
• We are sure that kind communication is essential to maintaining positive stakeholder relationships.

What you’ll be working on

• Monitoring and analyzing the advertising market and competitors.
• Generating ideas for advertising creatives.
• Formulating clear and concise TTs for designers.
• Analyzing the effectiveness of advertising creatives and generating ideas to improve their performance based on insights.
• Identifying new tools and approaches to enhance the creative process and achieve the best results.
• Staying up-to-date with the latest trends in performance marketing ads.

You will also get

• Transparent management and regular feedback
• Significant opportunities for professional growth and leadership development.
• Enjoy a vacation and paid sick leave days to relax every year
• Fully remote: you’re free to choose your productive work time and place

About you

• Experience in performance/ digital/ creative marketing for at least 1 year.
• Passion for social media, knowledge of trends, and an understanding of how to create viral advertising creatives.
• Creativity, thinking outside the box, and the ability to find new solutions and ideas.
• Ability to set clear and concise tasks for designers.
• Excellent communication and copywriting skills.
• Excellent communication and collaboration skills, with the ability to work in a team and thrive in a fast-paced, dynamic work environment.
• Attention to detail, a high level of self-organization, and strong time management skills.
• English level: Intermediate+.

Getting the job

Enjoy building a top-level product with us while gaining extensive professional experience in a company with an important mission.

Step by step for this position:

1. Pre-screening interview (up to 45 min): To discuss the position, check basic competencies and culture fit.
2. Test task (2-3 days): Creative task regarding the requirements of the position.
3. Interview with Recruiter and Creative Director (up to 1 hour): Detailed сase approach to identify experience and core competencies, discussion of the completed task.
4. Referral: Recommendations from the previous workplace.
5. Offer call (30 min): Discussion of a Job Offer Proposal.

We look forward to receiving your application!

24PLAY is a product company from Ukraine that has been developing and publishing mobile games since 2019. We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Bliezkrieg Assault, Street Dude, and more.

We are currently looking for a Junior Motion Designer to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.

• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

   

We are looking for a professional for the role that requires:

• Full-time job;

• Office-based in Kyiv.

   

Main responsibilities:

• Create advertising creatives based on gameplay recordings or in-game assets (including capturing gameplay footage in Unity when needed)

• Generate fresh and engaging ideas for creatives

   

Our ideal candidate:

• Understanding of composition, editing principles and techniques, sense of rhythm, and ability to work with color
• Ability to work with sound and basic knowledge of sound design
• Understanding of core animation principles
• Basic understanding of advertising creative structure
• Proficiency in Adobe software (After Effects, Photoshop, Premiere, Illustrator); you’re also welcome to use any additional tools you’re comfortable with

• Ability to work with vector web animation (SVG, TGS formats)

   

Nice to have:

• Experience working with Unity and understanding of its basic components
• Experience creating store assets for App Store and Google Play

• Use of AI tools in daily workflows

   

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees

   

Ready to create the next gaming hit? Apply now and join 24Play! 🚀

🌍 Full-time | Remote with hubs in Kyiv, Warsaw and Riga | Mental Health Tech

💙 pleso therapy is one of the fastest-growing mental health startups in Central-Eastern Europe. We’re building the mental health platform of the future – a trusted space for people to find support when they need it most. With hundreds of therapists on board and thousands of sessions every month, we’re already changing lives.
The most iconic Ukrainian business of 2021 according to AIN.UA.

We’re looking for a Product Marketing Manager (Funnels & Email Automation) with strong expertise in user journey optimization, funnel analytics, and lifecycle communication. Someone who loves experimenting, improving conversion metrics, and building scalable growth systems from scratch.

💡 This role is ideal for a T-shaped growth marketer who wants to own two core areas - funnels and email automation, and directly influence how thousands of users across multiple markets experience our product.
 

🎯 Your Impact Areas

Funnel Management

• Drive the full lifecycle of funnel management: from hypothesis and market research to testing, performance tracking, and iteration, including planning and executing go-to-market strategies for new funnel launches and experiments.
• Analyze funnel data (activation, show-up rate, retention) and identify opportunities to improve key metrics.
• Collaborate closely with product, tech, and design teams to launch new funnel iterations (web & email).
• Work on value propositions, segmentation, and communication logic within each stage of the funnel.
• Use analytics tools (GA, Looker Studio, or alternatives) to identify insights and opportunities.

Email Marketing & Automation

• Partner with performance and creative teams to craft messages that resonate with our audiences across markets (UA, PL, RO, UK).
• Research competitors and market trends to inspire new funnel ideas and growth experiments.
• Plan and execute email campaigns and automation flows across all key funnel stages — from onboarding to retention. This includes defining goals for each email type (welcome, education, upsell, reactivation), setting logic and timing, and coordinating content and design delivery.
• Develop and refine email communication frameworks (triggered, promotional, and behavioral flows) to improve conversion and user engagement. You’ll map user journeys, segment audiences, test variations of subject lines, content formats, and timing, and use data insights to iterate for stronger engagement and conversion.

Cross-team Collaboration & Ownership

• Share ownership of two core areas: funnels (priority) and email automation.
• Contribute to building scalable funnel & email processes; potential to grow into a team lead in the future.

🧠 Your Superpower Stack

Experience

• 1.5+ years in Product Marketing, Growth, or a similar B2C role.
• Practical experience working with funnels and improving conversion.
• Hands-on email marketing experience (flows, automation, segmentation).
• Confident with analytics tools (GA, Looker Studio, Amplitude, Tableau, or similar).
• Experience working cross-functionally with product, design, tech, creative, and performance teams.

Background

• Preferably experience with international funnels (EU/UK/LatAm markets).
• Ideal: experience in companies with strong performance marketing culture or holding structures.

Personal Qualities

• Data-driven, structured, proactive.
• Curiosity, empathy, and flexibility: you understand how people think and what helps them take that first step.
• English - Upper-Intermediate+.

🧩 Recruitment process for this position:

1. Introductory call (30 minutes). A short get-to-know-each-other call to align on expectations and culture fit.
2. Test assignment. If we’re aligned, we’ll send you a practical task to evaluate your approach and thinking.
3. Deep-dive interview (1 hour). A conversation with your Team Leader to discuss your test assignment, past experience, and future potential.
4. Final interview. A strategic conversation with our CMO.
5. Offer stage. If everything aligns, we’ll proceed with an offer.

🌍 Why Join Us?

• Huge and meaningful market: mental health across Europe & beyond
• Collaborative, respectful, and human-centered culture
• Tight-knit, mission-driven, ambitious team across 5+ countries
• Mental health support: sponsored therapy sessions and wellness programs
• Fully remote with hubs in Kyiv, Warsaw, Riga
• Coworking compensation and provide an additional €7/day for expenses during on-site work
• Unlimited vacations & sick leaves
• Public holidays according to your country
• Day off on your birthday 🎉
• Language learning support: Up to €150 per month for English / Polish / Romanian language learning
• Learning&Development support: Compensation for learning and professional development(qualification courses, certifications, and other relevant training)
• Physical health support: Up to €300 per quarter for expenses related to your physical health(sport, massage therapy, doctor visits, diagnostic procedures and other health-related services)

If you're passionate about growth, excited by data-driven experimentation, and looking for a place where your work directly fuels impact - this could be your next big move.
 

💬 Know someone amazing? Send them our way and if we hire them, you’ll receive up to $250 as a referral bonus! Learn more here.
💙 Join us to build smart foundations and help scale a company that truly matters.
📩 To apply: send your CV and a short note about yourself.

We are seeking a data-driven and customer-focused Retention Product Manager to join our product team. In this role, you will own the full retention experience across multiple iGaming brands, designing personalized engagement funnels, optimizing promotion mechanics, and driving long-term player value. Working closely with CRM, BI, VIP, Design, and Product teams, you will turn behavioral insights into retention strategies that increase player activity, loyalty, and lifetime value. If you have experience managing retention in iGaming and want to influence product decisions at scale, we’d love to connect with you.

HOW YOU WILL MAKE AN IMPACT:

• Analyze player cohorts, funnels, and in-product behavior to identify retention trends, churn risks, and revenue opportunities
• Develop the Retention Roadmap including missions, gamification features, tournaments, progression systems, and bonus mechanics
• Design personalized life-cycle journeys with tailored incentives, segmentation logic, and targeted user flows
• Collaborate with CRM teams to create and optimize automated communication flows including push, in-app, and email campaigns
• Optimize bonus systems, reload mechanics, engagement loops, and reward structures to maximize retention and ARPU
• Lead A/B testing initiatives for product features, promotional strategies, and communication touchpoints
• Coordinate cross-team implementation of retention features together with Tech, Design, BI, and Product teams
• Monitor churn indicators and create data-driven reactivation strategies for returning and high-value players
• Research competitors’ retention tools, UX patterns, and engagement mechanics to identify improvement opportunities
• Improve in-product user journeys such as onboarding, missions, rewards, payments, and home-page personalization
• Ensure that retention features are implemented efficiently, meet KPIs, and deliver measurable impact on player activity
• Work closely with VIP Product and CRM to ensure seamless integration of retention logic across VIP and non-VIP segments

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• At least 1 year of experience as a CRM Manager, Retention Manager, or Product Manager in the iGaming industry
• Strong understanding of user life-cycle management, segmentation, and behavioral psychology in gaming
• Hands-on experience with bonus systems, engagement campaigns, missions, and tournaments
• Ability to work with analytics dashboards and interpret retention metrics such as DAU, WAU, churn, LTV, ARPU, conversion to deposit, and session depth
• Experience collaborating with CRM tools (Smartico, Customer.io , etc.)
• Comfortable managing complex product features with multiple stakeholders and dependencies
• Strong communication and documentation skills with the ability to translate ideas into clear requirements
• Attention to detail and ability to prioritize in fast-moving environments
• Intermediate or higher level of English proficiency for effective communication with international partners.

HOW WE WILL KEEP YOU SMILING:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Business Development / Sales Manager (Fintech, Licensing, Payments)

About Us

VirtuWise is a rapidly growing company specializing in innovative B2B sales solutions, lead generation, and client relationship development.

We work with fintech, licensing, open banking technologies, and emerging digital industries.

We are now looking for a Business Development / Sales Manager to strengthen our team and drive growth within fintech and licensing projects.

Responsibilities

• Identify, engage, and onboard new partners in fintech, payments, licensing, open banking.
• Conduct lead qualification, sales calls, negotiations, and presentations.
• Build long-term relationships with clients and strategic partners.
• Analyze market trends, identify new opportunities, and propose expansion strategies.
• Manage and develop a team of SDRs / Lead Generation Specialists / Researchers.
• Participate in the creation and execution of the company’s sales strategy.
• Work closely with C-level, product, and compliance teams.

Requirements

• 1+ year of experience in Sales or Business Development (B2B preferred).
• Understanding of payment solutions, fintech, or licensing—nice to have but not mandatory.
• Experience working with clients in Gambling, Betting, Forex, Cryptoexchange is an advantage.
• Strong negotiation skills, including communication with C-level executives.
• Upper-Intermediate / Advanced English (C1) — written & spoken.
• Experience leading SDR/LeadGen teams is a plus.

• Proactive mindset, strategic thinking, and result-driven personality.

   

  We Offer

   

• Opportunity to join a fast-growing international fintech company.
• A competitive salary (fixed + bonuses + attractive commissions).
• Support from an experienced account manager & technical specialists.
• Access to training, conferences, and continuous professional development.
• Clear career growth and the chance to realize your ambitions.

• A modern, dynamic environment with decision-making autonomy.

   

  Send your CV or LinkedIn profile, and we’ll get back to you shortly.

  We look forward to meeting you!

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.
 

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.
 

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym

We are looking for a VfX artist specialising in Compositing

(Junior/Middle) to join our media projects. Tasks include creating and editing visual effects for promo, advertising and video content. 1+ year of experience is enough, junior and middle level candidates are welcome. Remote work, flexible schedule, interesting projects and growth opportunities.

Requirements:

• 1+ year of experience as a VFX Artist (junior and middle level candidates welcome)
• Knowledge of Adobe After Effects, Photoshop (or similar tools)
• Basic skills in creating visual effects: particles, light, smoke, simple motion graphics
• Creativity and attention to detail
• Portfolio is a plus

Responsibilities:

• Create and edit visual effects for video content (promo, advertising, media)
• Work with the production team to integrate effects into footage
• Support video editors with additional graphics and animations

We offer:

• Remote work, flexible schedule
• Interesting media and advertising projects
• Career growth opportunities
   

Our recruitment agency is looking for an experienced and driven specialist who knows how to effectively work with warm leads and convert them into active clients.

About the Role

The main goal of the position is to convert incoming warm leads from India into customers. You will consult users who have already shown interest in the product and guide them toward the final target action (registration, activation, deposit).

Key Responsibilities

Lead Processing:

• Timely handling of inbound requests from marketing channels (landing pages, social media, push notifications).

Communication & Sales:

• Consulting users from India via phone, WhatsApp, or Telegram.
• Identifying their needs and guiding them to the target action.

CRM Management:

• Recording statuses, comments, and communication results in the CRM (Bitrix, Pipedrive, Zoho, etc.).

KPI Achievement:

• Meeting conversion targets (registrations, deposits, upsells).

Analytics & Feedback:

• Analyzing lead quality and sharing insights with the marketing team for optimization.

Requirements

• Minimum 1 year of experience in sales, call center, or lead processing.
• Experience with the Indian market (GEO India) is a strong advantage.
• English — Upper-Intermediate or higher, ideally with understanding of Indian accent.
• Strong communication skills and ability to handle objections.
• Understanding of sales funnels, conversions, and customer decision-making psychology.
• Experience working with CRM systems.
• High level of self-discipline and result orientation.

Will be a plus:

• Experience with financial products (investments, trading, crypto, fintech).
• Background in an affiliate/traffic arbitrage team or performance marketing.
• Basic understanding of the financial market in India.

Working Conditions

• Base salary + good performance bonuses.
• Only warm leads — no cold outreach.
• White vertical: work with legal and transparent financial products.
• Clear and fast career growth to Head of Sales / Team Lead.
• Fully remote format.
• Flexible schedule adjusted to Indian time zones.
• Support from technical, marketing, and creative teams.

You’re a great fit if you:

• Enjoy trust-based, expertise-driven sales rather than aggressive tactics.
• Understand the cultural nuances of Indian clients.
• Are motivated by KPIs and measurable results.
• Feel comfortable communicating in English throughout the day.