Jobs

We develop advanced AI solutions for Unmanned Aerial Vehicles (UAVs), working closely with defense and dual-use tech companies across Ukraine, Europe, and NATO member states.

We are not looking for a traditional "salesperson" to pitch products or close deals. Instead, we need a sharp Researcher and Analyst to unlock severe leverage for our commercial team.

Your mission will be to systemize repetitive, manual prospecting, map out the global defense market, and engineer a predictable pipeline of qualified opportunities.

Core Responsibilities:

• Account Qualification: Classify target accounts by readiness (Unaware vs. Actively Looking vs. Already Committed) and identify subtle technical integration signals.
• Personalized Outreach: Execute smart, highly tailored outreach via LinkedIn and Email. No generic spam templates — every single message must be context-aware and deeply personalized. You will own the initial hook and rigorous follow-up execution.

• CRM Sovereignty: Maintain absolute hygiene in our CRM (Hubspot/Pipedrive). Track outreach history, log drop-off reasons, and ensure zero duplicate records

   

Candidate Profile:

• Experience: 0-3 years of experience. We are completely fine with hiring a brilliant graduate with little commercial sales experience. If you have a background in International Relations, Political Science, Intelligence Studies, Analysis, or Engineering, you'll feel right at home.
• Language: Fluent, professional, and natural written English (Upper-Intermediate / Advanced is a strict requirement).
• Your Superpowers: Deep curiosity (finding a needle in a haystack via Google/LinkedIn is your sport), high structure (you love spreadsheets and order), and relentless discipline (you never drop a follow-up).
• Domain Interest: A genuine fascination with defense tech, AI, hardware, and the UAV ecosystem.

What We Offer:

• Work Format: Remote / Hybrid / Office. Offices in Prague and Lviv, relocation and onsite work is welcome and will be supported.
• Compensation: Dependent on your location and experience + a clear KPI-based bonus system tied to the number of qualified opportunities generated.
• Growth & Mentorship: Direct daily collaboration with the CBDO. You will learn modern, world-class B2B SaaS and GovTech outbound frameworks. Long-term, you have a direct path to step up into a Senior Business Development Manager role and manage part of our commercial organization.

If you are a highly structured individual who wants to work with tech that changes the rules of engagement on the modern battlefield, apply with your CV — let’s talk!

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• You will be responsible for the creation and sending on time of emails, pushes, pop-ups for our brands;
• You'll have to do the user segmentation;
• Your task will include setting up and checking the operation of bonuses;
• We expect you to post promotional material on the websites;
• You'll fully support the process of forming emails as well as cooperate with copywriters, designers, games, and the product team;
• We will expect you to work with analytics to present reports campaigns success rates and explore the motivation of our customers;
• You'll be responsible for the data collection regarding best practices in the existing market.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• You'll have at least 1 year of experience in the email marketing;
• We expect you to have an understanding of how to create emails, and bonuses in Customer.io;
• Your English level needs to be at least intermediate;
• We will count on your understanding and insights about the process of user segmentation and content creation;
• We expect you to be responsible and attentive to details.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Retention Product Owner to lead the development of player retention, engagement, and reactivation products within our Casino vertical.

In this role, you will be responsible for increasing Player LTV and Net Gaming Revenue by evolving our bonus ecosystem, gamification mechanics, personalization capabilities, and automated CRM communications. Working on top of an established B2B platform and CRM stack, you will define and execute the retention product strategy while influencing the entire player lifecycle.

HOW YOU WILL MAKE AN IMPACT

• Own and develop the Retention product roadmap.
• Identify opportunities to improve player retention, engagement, and lifetime value.
• Design and optimize bonus mechanics, loyalty programs, tournaments, missions, and gamification features.
• Generate, validate, and prioritize product hypotheses.
• Analyze product and CRM performance metrics and make data-driven decisions.
• Run and evaluate A/B tests and experiments.
• Work closely with CRM, BI, Analytics, Design, and Engineering teams.
• Manage and prioritize the product backlog.
• Prepare product requirements and support feature delivery

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ year of experience as a Product Owner, Product Manager, or Retention Lead in iGaming.
• Hands-on experience in the Casino vertical.
• Strong understanding of key iGaming metrics: LTV, NGR, GGR, Retention, Churn, and Bonus Cost.
• Experience with product backlog management and prioritization.
• Data-driven mindset and experience with A/B testing.
• Experience working with CRM and BI teams.
• Strong analytical and problem-solving skills.
• English level sufficient for working in an international environment.

Nice to Have

• Experience with Smartico, Customer.io, or similar CRM platforms.
• Experience working with B2B gaming platforms.
• Experience in regulated Tier-1 markets.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

N-iX is looking for Chinese Annotator to join our team. Our customer is used by our clients to stay on top of threats to their business. In our tools, they can create alerts or search, analyze and process the cybersecurity information we are providing. Analytics team is responsible for analysis and structuring of text information in different languages.
Basing on this information solution defines possible risks for different areas of customer's work.

Responsibilities:

• Work on engaging in the accurate and efficient annotation of text data using the provided tools
• Support researchers in training deep learning models through accurately categorizing content and annotating data
• Report and document issues faced from data annotation to team and discuss solutions to improve data
• POS-tagging and lemmatization

Qualification:

• Good English level
• Good speaking and reading level of second language - Chinese
   

Good to have:

• Education level in philology
• Some certifications for Chinese language level.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We’re looking for someone to reach out to influencers on TikTok and Instagram, start conversations via DMs or email, build interest, and book them on a discovery call with our sales team. You’ll own one of the most important parts of the pipeline — acting as the first point of contact and scheduling calls.

WHAT YOU’LL DO

• Send personalized outreach via DMs and email from a pre-sourced list
• Manage conversations, follow up, and nurture leads through the pipeline
• Qualify creators by niche, audience, and engagement fit
• Book confirmed discovery calls with our sales reps
• Track all activity and pipeline status in Google Sheets

REQUIREMENTS

• Fluent/native English - your messages must feel natural and human
• Experience in influencer outreach, lead gen or SDR/BDR roles, with hands-on experience with creators on TikTok and Instagram
• Available to work evening hours (apr. 8pm-12am Kyiv time), Mon–Fri — fast response times are essential
• Organized and detail-oriented - no lead falls through the cracks

NICE TO HAVE

• Deep knowledge of the TikTok/Instagram creator landscape
• Background in influencer marketing or talent management

WHAT WE OFFER

• Part-time, flexible remote collaboration - 10-15 hours per week at the beginning of collaboration
• $7 – $12/hour depending on experience

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

NICE TO HAVE:

• Knowledge of German, Spanish, French or other additional languages
• Understanding of sports betting products and player behavior
• Experience working with different back-office/admin systems
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

About Symbo
Symbo is a US-based sales communication platform built for outbound sales teams. Our Power Dialer gives reps the ability to make high-volume outbound calls with local presence dialing, voicemail drop, call recording, AI transcription, email sequencing, and CRM integration — all in one platform. We work with sales teams across a wide range of industries globally.

The Role
We are looking for a motivated, English-speaking Sales Development Representative to join our remote team full time. This is a high-volume outbound cold calling role. You will be reaching out to potential business customers in the US market, introducing them to Symbo, and booking discovery calls or demos for our closing team.

If you are someone who is comfortable on the phone, not afraid of rejection, and motivated to put in the hours to hit your targets — we want to talk to you.

What You Will Do

• Make high-volume outbound cold calls to prospective US business customers daily
• Introduce Symbo's platform clearly and confidently to decision makers
• Qualify leads and book meetings or demos for the sales team
• Follow up with prospects via email and messaging
• Keep your CRM updated with accurate notes and activity
• Meet and exceed weekly and monthly call and meeting targets

What We Are Looking For

• Strong spoken and written English — this is a firm requirement for this role
• Prior experience in outbound sales, cold calling, telemarketing, or BDR/SDR roles
• Comfortable making 100+ calls per day and working long, focused calling sessions
• Self-motivated, disciplined, and able to work independently in a remote setting
• Reliable internet connection, quality headset, and a quiet place to work
• Familiarity with CRM tools or sales dialers is a plus but not required

What We Offer

• Fully remote position — work from anywhere
• Competitive base pay plus performance incentives
• Access to Symbo's own Power Dialer platform — one of the best outbound calling tools available
• Supportive team with training, coaching, and ongoing feedback
• Long-term opportunity for the right candidate
• Work directly with a US-based team that values your contribution

How to Apply
Please send a message with the following:

1. A brief written introduction about yourself and your sales background
2. Your monthly compensation expectations for this role
3. A short video clip (2–3 minutes) covering the following:
   • Your sales and cold calling experience — what you have sold, who you have called, and what results you achieved
   • Your availability and how many hours per week you are looking to work
   • Why you want this role and what motivates you to do high-volume outbound calling

Please share your video via Loom, Google Drive, YouTube (unlisted), or any accessible video link.

Applications that do not include a video will not be considered. The video is our first opportunity to hear your English, understand your experience, and assess your motivation — it matters more than your resume.

Compensation is competitive and based on your experience and the results you have demonstrated in previous roles. We are not looking for the cheapest candidate — we are looking for the right one. Please include your monthly compensation expectations in your application so we can confirm we are a strong fit from the start.

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We're expanding our VIP Department and looking for an ambitious, results-driven VIP Account Manager who enjoys communication, sales, and achieving outstanding results.
 

💰 Fixed Salary + Uncapped Monthly Bonuses
🌍 Fully Remote
📈 Clear Career Growth Opportunities
🔥 Performance-Driven Environment
 

About the Role

As a VIP Account Manager, you will be responsible for managing a portfolio of high-value players, building long-term relationships, increasing engagement, and driving revenue through personalized communication and tailored offers.
 

This is a role for someone who enjoys working with people, thrives in a KPI-driven environment, and wants their performance to directly impact their income and career growth.
 

Responsibilities

• Build and maintain strong long-term relationships with VIP players
• Communicate with clients via phone calls, messengers, and email
• Increase player activity, deposits, and overall engagement
• Achieve individual KPI and revenue targets
• Develop personalized offers and retention strategies
• Reactivate inactive VIP players
• Monitor player activity and identify growth opportunities
• Deliver exceptional customer experience and VIP support
• Collaborate with internal teams to improve the overall player experience
• Maintain accurate records and reporting within CRM systems
 

Requirements

• At least 1 year of experience in VIP Management, Retention, Sales, Account Management, or other customer-facing roles
• Experience in iGaming, Betting, Forex, Crypto, Fintech, or other performance-driven industries will be considered a strong advantage
• Strong communication, negotiation, and relationship-building skills
• Sales-oriented mindset with the ability to influence customer decisions
• Experience communicating with clients via phone calls
• Ability to work effectively in a fast-paced, KPI-driven environment
• High level of self-motivation, responsibility, and stress resilience
• Fluent Russian language skills
• English proficiency will be considered an advantage
 

What We Offer

• Fully remote work
• Competitive fixed salary
• 💰 Uncapped monthly performance-based bonuses
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent KPI system and clear performance expectations
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Opportunity to significantly increase your income through strong performance
 

Why Join Us?

We believe that talented people should be rewarded for their results. Here, your effort, communication skills, and ability to build strong relationships with players will directly influence your success and earnings.
 

If you enjoy communication, competition, and achieving ambitious goals, we'd love to hear from you.
 

🚀 Apply now and become part of our growing VIP Team!

About the Role

Looking for a great opportunity to enter the digital sphere without prior experience or perfect Spanish/English skills? Our team is expanding for a brand-new project! We are seeking a Chat Manager to assist our users in messengers. Communication is entirely text-based, so you won't have to make any calls. We bridge the language gap using AI tools and automated translators, and we'll teach you exactly how to use them.

You Are Our Ideal Candidate If You:

• Are looking for a full-time job (8-hour workday).
• Have a personal computer/laptop and reliable internet.
• Are organized, detail-oriented, and accountable.
• Catch on quickly and can easily follow instructions.
• Are comfortable using basic computer applications.

What You Will Do:

• Consult users in WhatsApp and chats (strictly no voice/no calls).
• Operate within internal company software and platforms.
• Integrate AI tools into your daily workflow for seamless translations.
• Maintain service standards and hit your daily performance targets (KPIs).
• Deliver a "wow-effect" experience to every customer.

Work Conditions & Benefits:

• Fully remote position (work from home).
• "Night-owl" friendly schedule: evening shifts from 4:00/5:00 PM to 12:00/1:00 AM (Kyiv time).
• Structured onboarding program with a dedicated mentor assigned to you.
• Reliable and punctual payouts.
• Direct path to becoming a Team Lead.
• A supportive environment where your voice is always heard.

Interview Process:

• Brief introductory screening (up to 30 minutes).
• Technical assessment stage.
• Final casual interview with the CEO.
• Hiring decision.

About the Role

We are inviting a Chat Operator to join the team of our new international project. Proficiency in Spanish or other specific languages is not required — we have built our communication pipeline around advanced AI tools and online translators that automate the process. Your role is to manage this flow, act as an attentive text operator, and assist users. This position involves absolutely no cold or hot calling.

Job Requirements:

• Ability to work full shifts (8 hours a day).
• Workspace essentials: a functional PC/laptop + stable internet.
• High self-discipline, punctuality, and attention to detail.
• Ability to quickly master company workflows and strictly follow protocols.
• Basic PC proficiency.
• Background in customer service is an asset but not mandatory.

Key Responsibilities:

• Processing incoming text requests from users via messengers and WhatsApp.
• Navigating internal CRM systems and proprietary tools (comprehensive training provided).
• Utilizing AI-powered software for prompt and accurate message translation.
• Adhering to internal regulations and hitting key metrics (KPIs).
• Ensuring a top-tier customer service experience.

We Offer:

• A completely remote job setup.
• Evening shifts: 4:00 PM – 5:00 PM to 12:00 AM – 1:00 AM Kyiv time.
• A thorough onboarding process with step-by-step guidance from a mentor.
• Predictable and steady income.
• Transparent opportunities for career advancement (top agents move up to Team Lead).
• A corporate culture that truly values its people.

Hiring Steps:

• First interview (up to 30 minutes).
• Technical skills review.
• Interview with the CEO.
• Final feedback.

About Cowchain
Cowchain is a Web3 development company behind PixelVerse, StepApp, RetroBridge, Hybrid, Tenet, and 150+ other blockchain products with $180M+ combined market cap. We're a team mostly based in Ukraine, with some across Europe, fully remote. We build across DeFi, GameFi, cross-chain bridges, AI agents, NFT platforms, and Telegram mini-apps.

We look for people who take ownership, think deeply, and can work independently, ask the right questions, and move through uncertainty without waiting for step-by-step instructions. No unnecessary hierarchy—you talk directly to the founders when it matters. We value what you bring over how long you've been around.

About the role
We're looking for a Backend Developer with strong Node.js experience to build and ship blockchain products, mainly in the Solana ecosystem, with occasional EVM-related tasks. You'll work on real client products: payment flows, swaps, cross-chain bridges, token mechanics, and transaction logic.

We care less about how many years you've logged and more about how you think: how you break down a problem, gather requirements before building, weigh trade-offs, and reason about architecture.

What you'll do

• Build new features and services from scratch, and support existing ones
• Build, sign, and send transfer and swap transactions
• Work with Solana mechanics: token accounts, priority fees, multi-signature transactions, transaction building
• Integrate with Solana/DeFi protocols such as Pump.fun, Jupiter, Raydium, Meteora, and similar platforms
• Take part in architecture discussions—your input on design decisions matters
• Debug, fix, and harden production solutions

What we're looking for

• 3+ years of commercial backend experience
• Strong Node.js experience
• Solid understanding of blockchain mechanics: gas, priority fees, token account creation, multi-signatures
• Hands-on experience with Solana tooling: Solscan, Solana Explorer, transaction analysis and transaction building
• Experience building, signing, and sending transfer and swap transactions
• Comfortable with Bignumber.js / bn.js for safe big-number math
• Experience with Solana/DeFi protocols such as Pump.fun, Jupiter, Raydium, Meteora, or similar
• Familiarity with Jira, Git, and GitFlow

Nice to have

• Experience with EVM-based chains: Ethereum, Polygon, BSC, Arbitrum, Base, Avalanche, etc.
• Experience with cross-chain bridges: lock/mint and liquidity models
• Experience with token launch mechanics or meme-coin creation
• Outsource/agency background

What we offer

• Fully remote work from anywhere
• Competitive salary with activity bonuses
• Paid vacation and sick leave
• AI tool subscriptions: ChatGPT, Claude, Gemini
• Internal knowledge sharing and Personal Development Plans
• Individual onboarding tailored to your role and project
• Direct access to founders and C-level — decisions happen fast, no unnecessary bureaucracy

We are looking for a PR Manager with a strong interest or background in IT, fintech, or banking to lead our public relations efforts. You will be the voice of Bankstore.ai to the media and the industry — crafting stories around our technology, financial products, and market impact. The ideal candidate understands the fintech and banking ecosystem, speaks the language of both tech and finance, and knows how to position a digital-first financial platform to the press, analysts, and the broader industry.

Details:
Schedule: Full time, remote 
Location: Ukraine/Europe 
Start: ASAP 
English: Fluent 
 

Bankstore.ai is a fast-growing fintech platform reimagining how financial products are discovered, compared, and accessed. We operate at the intersection of technology, data, and banking — building a transparent marketplace that connects consumers and businesses with the right financial solutions. Our work touches core areas of digital banking infrastructure, API-driven financial services, and regulatory technology (RegTech).

Key Responsibilities

• Develop and execute PR strategies that position Bankstore.ai as a thought leader in fintech, digital banking, and financial technology
• Write and distribute press releases, media pitches, executive bylines, and commentary on trends in open banking, embedded finance, and financial APIs
• Build and maintain relationships with journalists, analysts, and editors covering fintech, banking technology, and enterprise IT
• Monitor news across the fintech and banking tech landscape; identify reactive PR opportunities tied to regulatory changes, industry shifts, or competitive moves
• Coordinate with Product and Engineering teams to translate technical product updates into compelling, media-ready narratives
• Manage speaking opportunity submissions for fintech conferences, banking summits, and tech industry events
• Support crisis and reputation management, particularly around data security, compliance, or product incidents
• Track PR metrics and share of voice versus fintech competitors; report on coverage impact and brand sentiment

Requirements

• 1+ years of experience in PR, communications, or journalism — ideally within fintech, banking, IT, or financial services
• Working knowledge of the fintech and banking technology landscape: digital payments, open banking, neobanks, lending platforms, or related areas
• Strong written English with the ability to translate complex financial or technical topics into clear, engaging content
• Familiarity with media outreach and monitoring tools (e.g., Cision, Meltwater, Prowly, or similar)
• Comfortable engaging with technical and product teams to extract story-worthy insights
• Understanding of financial regulation basics (e.g., PSD2, GDPR, AML/KYC) is a plus
• Experience covering or communicating about B2B SaaS, banking APIs, or enterprise IT is a strong advantage
• Self-starter who thrives in a fast-moving startup environment with minimal supervision

We’re Hiring: Customer Support Manager

Our mission: to deliver world-class gaming experiences by providing fast, reliable, and customer-centric support that builds trust, satisfaction, and long-term loyalty. We are looking for a Customer Support Manager to manage our support daily operations and ensure an outstanding experience for every player.

What You’ll Do:

• Deliver high-quality, timely, and professional assistance across all communication channels, including some of cold, reactivation or  up-sell outbound outreaches (live chat, email, etc.);
• Ensure hitting personal KPIs (list of KPIs) and continuous improvement;
• Participate in developing and optimizing support processes, workflows, and internal knowledge bases to increase efficiency and service quality;
• Handle complex escalations and ensure that critical cases are resolved quickly and in line with company standards;
• Gather and analyze customer feedback and support data to identify trends, pain points, and opportunities for product and service improvements;
• Ensure compliance with regulatory requirements and internal policies in all customer communications.
  
   

What We’re Looking For:

• Proven experience in Customer Support management within the iGaming, gambling, or similar fast-paced digital industries;
• High level of autonomy in resolving customer requests or going through a proper escalation process;
• Deep understanding of customer service KPIs, quality assurance processes, and performance management.
• Data-driven mindset with the ability to identify trends and turn them into improvement suggestions.;
• Excellent communication skills and a customer-first approach, + fast typing and proficient PC / Internet user;
• Ability to manage multiple priorities, adapt quickly to change, and stay solution-oriented under pressure.
  
   

Experience:

• 1+ years of experience in Customer Support. 
• English B2+ level.
  
   

Why You Should Join Us:

• Competitive Compensation: Enjoy a competitive salary and performance-based bonuses.
• Remote Flexibility: Work from anywhere as part of an international and geographically diverse team.
• Professional Growth: We invest in your career development with learning opportunities and clear growth paths.
• Exciting Challenges: Join a fast-growing company at the forefront of the iGaming industry.

Apply now and help us elevate the player experience, build a world-class support function, and make a lasting impact in the iGaming world.

QA Engineer (Web Application Testing)

We are looking for a detail-oriented QA Engineer to test our web application and ensure a high-quality user experience.

Responsibilities:

• Perform manual testing of web application features.
• Create and execute test cases and test plans.
• Identify, document, and track bugs.
• Verify bug fixes and perform regression testing.
• Test functionality across different browsers and devices.

• Work closely with developers to ensure issues are resolved.

   

Requirements:

• Experience in manual web application testing.
• Strong understanding of QA methodologies and bug reporting.
• Experience with issue tracking tools (e.g., Jira).
• Good attention to detail and analytical skills.

• Ability to communicate clearly in English.

   

Will be a plus:

• Experience with Upwork 
• Experience with API testing (Postman).
• Basic knowledge of SQL.
• Experience with automated testing tools (Playwright, Cypress, or Selenium).

This is a great opportunity for someone who enjoys finding issues before users do and helping deliver reliable, user-friendly software.

Format: Full-time
Compensation: Fixed salary + %
Work format: Remote

Responsibilities:

• Working with the automated lead generation system Convertix.io (must-have)
• Adjusting and fine-tuning job application criteria (niche, budget, keywords, filters)
• Handling incoming responses from clients
• Communicating with clients and guiding them to:
  • a call, or
  • a direct deal
• Client handover after agreements are reached

Requirements:

• Mandatory experience with Convertix.io
• Hands-on experience with Upwork (practical, not theoretical)
• Understanding of the funnel: proposal → reply → call → deal
• Confident written English (B2+)
• Ability to lead clients to a decision, not just reply to messages

📩 How to apply

In your application, please include:

1. Your experience with Convertix.io (what exactly you configured)
2. Your experience with Upwork

3. Your average reply / interview rate