Jobs

Customer Success Specialist at Profisea 
Profisea, an AWS and GCP Premier Partner working with high growth startups, is looking for a Customer Success Specialist to support Uniskai customers, both direct clients and reseller partners. Great fit for junior candidates who want to grow in cloud and DevOps.

What you will do: 
Own ongoing communication with direct customers and reseller partners. 
Onboard new users, guide them through platform features, and drive adoption.
Support resellers with enablement and everything they need to sell and support Uniskai. 
Collect feedback and share insights with product and technical teams. 
Coordinate technical support and follow up until resolved.

What we expect: 
Fluent English, must. 
High availability for customers, must. 
Willingness to work with a team from abroad, must. 
Strong communication and organizational skills. 
Interest in cloud or DevOps is a plus, SaaS or support experience is a plus but not required.

What we offer: 
A fast growing company;
Front row seat to the cloud and DevOps industry; 
Great compensation; 

 

Lead generation, cold calling, selling Cloud, LinkedIn Sales Navigator

About Profisea

Profisea is a multi-cloud DevOps as a Service company and Premier Partner with AWS, GCP, Azure, and Oracle. We help fast growing startups and scaleups run reliable, cost efficient cloud infrastructure without building an internal DevOps team from scratch. Our clients include companies across fintech, AI, and SaaS who are scaling fast and need real cloud expertise, not just credits.

About the role:

We’re looking for a Sales Development Representative to build and manage outbound pipeline for our US market. Your day will run on US hours and your entire focus will be American CTOs, VPs of Engineering, and founders evaluating how to scale their cloud infrastructure. This is a foundational role for our US expansion.

What You’ll Do:
Working with USA market
Identify and access new sales opportunities via phone, Linkedin, and email
Conduct discovery calls with prospect accounts and ensure they meet our qualification criteria.
Hunt quality opportunities on a weekly and monthly basis
Follow-up on inbound marketing leads from trade shows, trial sign-ups, webinars, etc.
Track and report daily activities in CRM
Identify prospects needs and help them to grow their business with affordable cloud infrastructure
Represent ProfiSea with integrity and professionalism.

About You:
0.5+ year of experience as a BDR\SDR
Prior experience in generating new leads, conducting cold calling, and customizing emails to a specific persona/ICP
Skilled communicator and listener
Can-do attitude, highly organized, and evidence of a strong work ethic
Experience working in a high input and time-sensitive environment.
Native English speaker
Experience with lead generation tools such as LinkedIn Sales Navigator, Zoominfo, CRM-an advantage
Experience in selling Cloud, Cloud services and Cloud products– an advantage

What We Offer: 
Opportunity to be part of a growing company and to grow with us
Opportunity to become a Sales Executive
Being at the forefront of the DevOps and Cloud services industry
Great compensation and commissions
Flexible work hours
Professional working environment where you will be an essential member of our team

💰 $3,000/month + Performance Bonuses
🌎 Remote | United States Only
🕒 Full-time | Monday–Friday
🎯 Warm Leads | No Cold Prospecting

About the Opportunity

We're looking for confident, motivated Sales Representatives to join our growing team in the online sweepstakes gaming industry.

If you're great at connecting with people, enjoy phone sales, and know how to turn conversations into results, we'd love to hear from you!

You'll work with an existing database of registered customers — no need to search for leads or build your own contact list.

Your focus? Build relationships, present exciting offers, overcome objections, and drive sales.

Previous gaming industry experience isn't necessary. We'll provide product training to help you get started.

What You'll Be Doing

• Make outbound calls to existing registered customers.
• Present promotions, bonuses, and special offers.
• Build rapport and identify customer needs.
• Handle objections and confidently close sales.
• Encourage repeat purchases and customer engagement.
• Manage inbound callbacks from customers.
• Work toward individual sales targets and performance goals.

What We're Looking For

• 1+ year of experience in B2C Sales, Inside Sales, Telesales, Outbound Sales, or similar roles.
• Fluent spoken English and confidence communicating with American customers.
• Russian language proficiency (B2+ or higher) — required for internal team communication.
• Strong communication, negotiation, and objection-handling skills.
• A proactive, energetic, and results-driven approach.
• Ability to work independently in a remote environment.
• Current residence in an eligible U.S. state.

Bonus points: Experience in customer retention, online gaming, casino, or sweepstakes.

What You'll Get

💰 $3,000 monthly base compensation — plus performance-based bonuses after probation.

📞 Existing customer database — focus on selling rather than searching for leads.

🏠 100% remote work — work from your home in the United States.

📚 Product training — we'll help you understand the industry and our offers.

🌴 Paid time off — 5 days every 6 months.

📈 Performance-based earning opportunities — additional compensation tied to results.

Schedule & Employment

• Monday–Friday, 12:00–21:00 (UTC−5).
• Three 15-minute breaks and a 30-minute lunch.
• Full-time remote position.
• Online office environment with camera and screen sharing during working hours.
• B2B contract.
• Company-covered applicable income taxes, according to the cooperation agreement.

Location Requirements

Candidates must currently reside in the United States.

Due to regional restrictions, we cannot consider applicants residing in:

California, Connecticut, Idaho, Indiana, Iowa, Louisiana, Maine, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, Oklahoma, Tennessee, or Washington.

Ready to Join?

If you enjoy sales, feel confident on the phone, and want to work with an existing customer base, we'd love to connect!

Apply now and let's talk about your experience!

Search Partners Group - is a team of specialists in Search Feed and performance marketing. We work exclusively with white-hat verticals, develop long-term projects, and create an environment where talented professionals can scale their results, share expertise, and grow professionally.

We are currently expanding our team and looking for a Middle/Senior Media Buyer (Search Feed).

What we expect:

• At least 1 year of experience in Search Feed.
• Experience with RSOC will be a strong advantage.
• Experience working with white-hat Search Feed verticals (eCommerce, Nutra, etc.).
• Strong understanding of advertising campaign scaling principles.
• Analytical mindset, independence, and a high level of responsibility.

Your responsibilities:

• Launch, optimize, and scale Search Feed advertising campaigns.
• Test new campaign setups and hypotheses.
• Analyze performance and identify new growth opportunities.
• Work with white-hat verticals.
• Achieve KPI targets and continuously improve performance.
• Collaborate closely with the Team Lead and the team.

What we offer:

• Competitive base salary (depending on your level) + KPI-based bonuses.
• Opportunity to work with the market's leading Feed Providers.
• A strong team and knowledge sharing with Search Feed experts.
• Real opportunities for professional and career growth up to Team Lead and beyond.
• Participation in the development of large-scale projects.
• Fully remote work.
• Minimal bureaucracy, fast decision-making, and full support during the onboarding process.

Why Search Partners Group?

• Work exclusively with white-hat verticals.
• Access to the best Feed Providers in the market.
• A team focused on growth and results.
• The opportunity to influence processes and grow together with the company.

If you're passionate about Search Feed and want to grow as part of a strong team, we'd be happy to receive your CV!

Argo Brands is a US-based consumer goods company with four active brands — including top-selling Amazon products with 50,000+ reviews. We sell across Amazon, TikTok Shop, Shopify, Walmart, Target, Kohl's, and Snappy.

The role
 

You keep our products in stock. You decide what goes to Amazon, when and how, and you make sure it gets there on time and at the lowest cost. It's a role with real ownership and visible impact: when you do it well, sales never stop.

What you'll do:
 

• Plan replenishment: track sales and stock daily and keep every SKU in stock on Amazon FBA.
• Create Amazon shipments (US and Canada) and keep inbound placement fees as low as possible.
• Manage freight: choose carriers, book delivery appointments and follow every load to delivery.
• Receive inbound containers at our 3PL and Atlanta warehouses and set up new products in their systems.
• Prepare customs documents for imported containers together with our brokers.
• Control inventory across warehouses and FBA, and resolve any discrepancies.
• Keep costs down: check warehouse and carrier invoices and avoid unnecessary Amazon fees.
• Handle other orders, such as stock transfers and liquidation shipments.
• Report shipping costs and logistics data to Accounting.
  
  What we're looking for
• 2+ years of hands-on Amazon FBA inbound logistics.
• Experience with LTL and FTL freight and 3PL warehouses.
• Strong Google Sheets or Excel skills.
• English at B2 level or higher.

• Attention to detail and a habit of planning ahead.

   

  Nice to have: Amazon Freight, Carrier Central, US customs documentation.

  
   

  What we offer

• Competitive salary
• Monday — Friday, from 10:00 to 19:00 (flexible hours are possible)
• Fully remote work in a fast-moving international team that values ownership and initiative
• Clear, documented processes, structured onboarding and mentoring
• Benefits: insurance, equipment allowance and training compensation and etc.
• Hands-on experience in the US market, the world's largest e-commerce market
• Your ideas to improve our processes are welcome

About the role
 

We are looking for an experienced TikTok Media Buyer to join our iGaming team and take ownership of launching, testing, and scaling advertising campaigns.

You’ll work with a ready-to-use infrastructure, a wide range of offers, and a dedicated creative team. Your main goal will be to find profitable combinations, scale winning campaigns, and maximize ROI.

What you’ll do

• Launch, manage, and optimize advertising campaigns in TikTok Ads
• Test and scale profitable ad combinations, creatives, and funnels
• Analyze campaign performance and key metrics: CTR, CPA, ROI, ER
• Set up and monitor tracking and analytics
• Work with designers: prepare clear creative briefs and provide feedback
• Test different creatives, approaches, and funnels through A/B testing
• Prepare regular performance reports and share insights from campaign results
• Continuously optimize campaigns to improve profitability and scale

What we’re looking for

• 1+ year of hands-on experience with TikTok Ads — recent experience is important
• Practical experience in iGaming / Gambling / Betting
• Strong understanding of TikTok algorithms, ad formats, and moderation
• Experience with A/B testing of creatives and funnels
• Experience with trackers such as Keitaro or similar solutions
• Understanding of antidetect browsers, proxies, and account farming
• Experience with SPY tools/services for competitor and creative research
• Basic knowledge of graphic/video editing tools is a plus
• English — B2 or higher
• Strong analytical mindset and ability to make decisions based on campaign data

What we offer

• Ready-to-use infrastructure: accounts, proxies, farming, and trackers
• A dedicated design team working according to your briefs
• A large pool of iGaming offers with high caps — Slots, Crash, Betting
• Opportunity to work with multiple GEOs and test new approaches
• Remote work
• Full-time position
• A fast-paced environment focused on performance, testing, and scaling

Why join us?

You won’t have to build everything from scratch. The infrastructure, tools, accounts, and creative support are already in place — your focus will be on what you do best: finding winning campaigns, optimizing performance, and scaling profitable traffic.

We’re looking for an Antifraud Specialist to protect our operations — monitoring player activity, investigating suspicious behaviour, processing withdrawals, and handling chargebacks.

This is an analytical, hands-on role. You’ll work with gaming and payment data, investigate complex fraud cases, and continuously improve the rules and controls that keep the platform clean.

🔍 What you’ll be doing

• Monitor player accounts, gaming activity, and financial transactions to detect fraud, multi-accounting, bonus abuse, and money laundering indicators
• Analyse casino and sports betting activity: bets, winnings, settlement outcomes, and bonus abuse schemes
• Use antifraud systems to detect bonus manipulation, fictitious bets, and falsified identity information
• Review and process player withdrawals in accordance with internal procedures: KYC status, payment and gaming history, wagering requirements, and risk indicators
• Handle chargebacks: gather evidence and prepare dispute responses
• Use BI tools — including Power BI — to identify anomalies in player behaviour

🎯 What we’re looking for

• 1+ year of experience in antifraud or risk management within gaming
• Knowledge of iGaming operations: game mechanics, bonus offers, wagering requirements, bet placement, and settlement
• Experience in monitoring activity to identify suspicious and unusual player behaviour
• Understanding of traffic acquisition processes and associated fraud risks
• Knowledge of KYC procedures, basic AML requirements, and relevant licensing requirements
• Understanding of the full deposit and withdrawal lifecycle: payment methods, transaction statuses, declines, and refunds
• Hands-on experience reviewing and processing player withdrawals
• Experience handling chargebacks: case analysis, evidence collection, and dispute responses
• Experience working with antifraud systems, analytical tools, and dashboards
• Ability to identify fake accounts, multi-accounting, bonus abuse, bot attacks, card fraud, and money laundering indicators
• Ability to independently analyse data, identify connections between accounts and transactions, and make evidence-based decisions

⭐ Nice to have

• Previous experience in customer support or payment operations

✨ What we offer

• Fully remote setup
• Shift schedule: 2 days on / 2 days off, 12-hour shifts including 2 hours of breaks
• Probation period: 3 months
• Work on a live international product where your decisions directly protect business revenue
• Cross-functional collaboration with Payments, Bonus/Promo, CRM, and Support teams

Full Remote · iGaming · Antifraud · Risk · KYC/AML · Chargebacks  · Betting

We are launching a new, standalone direction focused on affiliate lead generation and partner networking. This is not a classic Affiliate Manager role. The position is centered around first contact, relationship-building, and lead generation, with strong emphasis on personal presentation, communication skills, and networking ability.

The Affiliate Lead Generator represents the company at international events, online platforms, and in direct communication with potential partners.

HOW YOU WILL MAKE AN IMPACT

• Generate a steady flow of new affiliate leads
• Establish first contact with potential partners (online and offline)
• Warm up and pre-qualify partners before handoff to the Affiliate team
• Actively communicate with affiliates via messengers, social platforms, and email
• Attend international industry events (e.g. Sigma, SBC, etc.) and participate in live networking
• Represent the company in a professional, confident, and engaging manner

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Well-groomed, presentable, modern appearance
• Confident and comfortable in public and online communication
• Strong interpersonal and communication skill
• Ability to build rapport quickly and naturally
• Comfortable with networking, live conversations, and follow-up messaging
• Good conversational English (spoken communication is essential)
• Willingness and availability to travel internationally

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Remote Phone Sales Specialist (Customer Retention), USA

Location: Remote (must be physically located in an eligible U.S. state)
Type: Full-time, independent contractor (B2B)
Pay: $3,000/month, plus KPI-based performance pay and bonuses after the probation period

About us
We're a sweepstakes gaming company growing our phone sales team. We're hiring two driven sales professionals to reach out to players who have already signed up on our platform.
 

About the role
This is a sales role, not customer support. You'll call a ready-made list of registered users, share current promotions and bonuses, and guide them toward their next step on the platform. If you're confident on the phone, quick to build rapport, and motivated by results, you'll do well here.

What you'll do

• Make outbound calls to registered users from a prepared contact list
• Present current offers, promotions, and bonuses
• Handle objections and keep conversations positive and engaging
• Move customers toward the target action
• Take inbound calls from customers who call back
• Follow company scripts and internal processes
• Hit performance targets once the KPI system is in place
   

What we're looking for

• 1+ year of sales experience, ideally by phone (telesales, inside sales, outbound or call center sales, customer retention)
• Fluent, confident spoken English for calls with U.S. customers
• Strong objection-handling skills and an easy way of connecting with people
• An energetic, results-focused attitude
• Physical location in an eligible U.S. state (see below)
   

Nice to have

• Background in iGaming, casino, or sweepstakes. Not required, since we provide product training.
   

Schedule

• Monday to Friday, 10:00 AM to 7:00 PM Eastern Time
• Three 15-minute breaks and a 30-minute lunch
• Virtual office: camera and screen sharing on during work hours
   

What we offer

• $3,000 per month, with the company covering applicable income tax on top
• KPI system and extra bonuses after probation
• 5 days of paid time off every 6 months
• Short product training if you're new to iGaming
• 100% remote work
   

Eligibility
Because of local regulations, we can't accept applicants living in California, Connecticut, Idaho, Indiana, Iowa, Louisiana, Maine, Michigan, Mississippi, Montana, Nevada, New Jersey, New York, Oklahoma, Tennessee, or Washington. Residents of all other U.S. states are welcome to apply.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

The role focuses on leading the team’s day-to-day performance and ensuring stable operational results. The key responsibilities include monitoring team KPIs and workload, supporting underperforming agents through coaching and performance plans, maintaining team discipline, and preparing monthly bonus calculations and regular partner reports.

The role also involves active participation in operational investigations, collaborating with partners, process development and documentation, communication of procedural changes, and collaboration with Support, VIP, QC, and L&D teams. When required, the Team Lead may support onboarding activities and conduct additional knowledge checks or blitz surveys for underperforming agents. As well as preparing weekly/monthly reports

HOW YOU WILL MAKE AN IMPACT

• Ensure the team consistently meets operational KPIs, performance targets, and quality standards.
• Actively participate in internal investigations and contribute to the development and implementation of complex operational processes and workflows.
• Communicate process, policy, and procedural changes to the team and ensure their proper implementation.
• Manage underperforming agents (below 70%) through regular coaching, constructive feedback, performance improvement plans, and progress monitoring.
• Maintain and complete the monthly internal bonus matrix based on team performance indicators.
• Prepare, maintain, and submit weekly and monthly performance reports for partners, including key operational insights and team performance analysis.
• Contribute to the development, maintenance, and improvement of the internal knowledge base, regulatory documentation, and process guidelines, both independently and in collaboration with Support and VIP departments.
• Monitor workload distribution across the team, ensuring balanced allocation of tasks and maintaining discipline, accountability, and adherence to operational standards.
• Conduct onboarding sessions for new agents when the L&D Manager is unavailable.
• Conduct performance blitzes and knowledge checks for underperforming agents, identifying knowledge gaps and areas for improvement.
• Collaborate with the QC team on the development of test questions and assessment materials.
• Support the implementation of new tools, AI-driven solutions, and automation initiatives together with the Head, with the goal of improving service quality, response times, and overall team efficiency.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Аnalytical and case-management skills: ability to work extensively with operational reports and data, dive into details, identify inconsistencies and trends, investigate complex cases, and escalate issues with all necessary context and findings.
• Proven experience in Customer Support, preferably in a Team Lead, Senior Agent, or mentoring role.
• Strong understanding of operational KPIs, performance management, and workload monitoring.
• High attention to detail and ability to identify potential operational risks or issues before they become critical.
• Ability to analyze team performance, identify underperformance, and build clear improvement plans.
• Strong ownership and accountability for team results, escalations, and operational processes.
• Good communication and leadership skills, including providing constructive feedback and handling difficult situations.
• Strong organizational and prioritization skills with the ability to manage multiple operational tasks simultaneously.
• Ability to create, improve, and maintain internal processes, procedures, reports, and documentation.
• Proactive approach to process improvement, automation, AI tools, and operational efficiency.
• Ability to collaborate effectively with cross-functional teams, including QC, L&D, VIP, Operations, Product, and Management.
• Upper-Intermediate English or higher.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a technical support engineer in Bratislava.

This position is also suitable for Junior-level professionals.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We will welcome you to our team if you want to learn:
– system administration of servers from anywhere in the world;
– diagnose hardware, software and network server issues;
– work with hardware monitoring;
– work with cloud technologies.

Requirements:
– your English is sufficient for e-mail correspondence;
– you are attentive to details, able to search and analyze information;
– you know what components a modern computer consists of;
– you understand the basic principles of the Internet and computer networks.

Will be an advantage:
– experience with Linux operating systems (Ubuntu, CentOS, Debian);
– basic knowledge of working in the Linux terminal;
– experience in installing Windows/Linux OS from the ground up.

We offer:
– work in a team of professionals at international level;
– comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
– mentor assistance, learning modern IT technologies;
– individual vocational training plan for 12+ months;
– opportunity to practice and improve your English;
– сompetitive salary and all necessary equipment;
– remote work from Bratislava with the possibility to use our co-working space;
– support of legalization in Slovakia if needed.

Key Skills

• CRM Management
• Responsibility
• Organizational Skills
• Stress Resistance
• Proactive Approach
• Customer Relations
• Reporting and Analytics
• Coaching
• Team Management

Job Description

We are looking for a strong leader who can ensure the smooth operation of our contact center, achieve KPI targets, and build an efficient team management system. The ideal candidate will not only monitor performance metrics but also focus on team development and service quality improvement.

Main Responsibilities

1. Performance Management (KPIs)

• Daily monitoring of target KPI achievement
• Tracking operational metrics (missed calls, response times, chat performance)
• Monitoring communication quality (call reviews, customer feedback, quality assessments)
• Working with analytics and reporting

2. Team Management

• Daily employee development through coaching, feedback, and hands-on support
• Monitoring KPI performance trends for each team member
• Conducting motivational briefings and maintaining team engagement
• Ensuring task completion and accountability

3. Operational and Technical Oversight

• Ensuring stable operation of telephony systems and communication channels
• Managing CRM and internal systems (including Plutos)
• Collaborating with HR on recruitment planning, onboarding, training, and workforce forecasting

Requirements

• At least 1 year of experience in a leadership role (Team Lead / Supervisor / Head of Department)
• At least 6 months of experience in a contact center environment
• Strong understanding of call center KPIs and analytics
• Ability to work effectively in a fast-paced, multitasking environment
• Basic understanding of CRM systems and telephony platforms
• High level of responsibility, stress tolerance, and organizational skills
• Experience in banking or microfinance institutions is an advantage

What We Offer

• Fully remote work format
• Real influence on business processes and decision-making without excessive bureaucracy
• Supportive leadership and open communication
• Opportunities for career growth and management development
• Ongoing training, performance reviews, and the freedom to implement your own ideas and approaches
• A project in an active growth phase
• Company bonuses and team activities

📩 If this opportunity sounds like a good fit for you, we would love to hear from you. Apply today!

We are looking for a Junior IT Support Specialist to help employees with everyday technical issues and support equipment management across the company.

You will work under the IT Manager’s guidance, following established procedures and escalating complex issues. This role suits someone with basic hands-on IT experience, strong organisational skills and an interest in developing their technical knowledge.

Responsibilities

• Manage IT equipment: Maintain inventory, prepare laptops and peripherals, and coordinate deliveries, returns, repairs and approved disposal.
• Support procurement and licence tracking: Collect equipment requirements, compare supplier offers, prepare purchase requests and track software licences and renewals.
• Provide technical support: Troubleshoot routine hardware, software and connectivity issues for internal teams and client engineers within the approved scope.
• Assist with onboarding and offboarding: Prepare equipment, configure approved accounts and update user access in Microsoft 365, Google Workspace and other tools within assigned permissions.
• Support office technology: Assist with basic network checks, access cards, CCTV availability and meeting room or event equipment.
• Track requests and documentation: Register IT requests, follow up with users and maintain equipment records, checklists and user instructions. Escalate urgent or unresolved issues to the IT Manager.

Requirements

• Basic hands-on experience in IT support, help desk or a similar role, including internships.
• Ability to set up laptops, install software and troubleshoot common hardware and peripheral issues.
• Basic familiarity with Microsoft 365, Google Workspace and user account administration.
• Understanding of basic networking concepts, including Wi-Fi and wired connections.
• Strong attention to detail and the ability to keep records accurate and organised.
• Clear communication skills, patience and a helpful approach to supporting users.
• Ability to follow instructions, prioritise routine tasks and recognise when to ask for support.

Nice to Have

• Experience with ticketing systems or IT equipment inventories.
• Familiarity with employee onboarding and offboarding.
• Experience setting up meeting room audio and video equipment.

This is an on-site position at our Limerick office, not a remote role. Candidates must be based in Ireland and able to work from the office in Limerick.

Vedi is a B2B SaaS platform developed by Chern & Co Ltd, an Irish corporate services company established in 2009.

The platform helps entrepreneurs, startups, and SMEs simplify company formation, business registration, and corporate compliance by automating administrative processes and making business management more efficient.

As Vedi expands across Ireland, the UK, and international markets, we're looking for an experienced sales professional to drive customer acquisition and revenue growth.

About the Role

We're looking for a Senior Sales Executive to take full ownership of B2B sales, from identifying potential customers and generating leads to product demonstrations, negotiations, and closing deals.

This is a hands-on sales position, focused on new business acquisition, building a strong sales pipeline, and achieving revenue targets.

You'll work on-site in Limerick, directly with the CEO and product team, contribute to sales strategy, and help develop the company's commercial processes.

As Vedi grows, you'll also have the opportunity to help build and lead a sales team, with a potential career path towards Head of Sales.

Key Responsibilities

✅ Outbound Prospecting & Lead Generation: Identify and approach potential B2B customers, including entrepreneurs, e-commerce businesses, startups, and SMEs. Build prospect lists, identify decision-makers, and generate qualified leads through LinkedIn, cold emails, direct calls, and other outbound channels.

✅ Full-Cycle B2B Sales: Independently manage the entire sales process, from initial outreach and lead qualification to discovery calls, product demonstrations, commercial proposals, negotiations, and closing deals. Maintain regular follow-ups and take responsibility for converting opportunities into paying customers.

✅ SaaS Product Demonstrations & Consultative Selling: Conduct online product demos, understand customers' business needs, and clearly explain how Vedi can simplify company formation and compliance processes. Present the platform's value, address objections, and tailor solutions to different customer segments.

✅ Negotiation & Deal Closing: Communicate with founders, business owners, and senior decision-makers. Prepare proposals, negotiate pricing and commercial terms, handle objections, and close agreements while achieving agreed sales and revenue targets.

✅ Sales Pipeline & CRM Management: Build and maintain a healthy sales pipeline, track leads and opportunities in CRM, manage follow-ups, and prepare accurate sales forecasts. Monitor key performance indicators, including conversion rates, deal values, sales cycle length, and revenue.

✅ Customer Onboarding & Account Development: Coordinate the transition from closed deals to successful customer onboarding. Work with internal teams to ensure clients understand the platform, address early challenges, collect feedback, and identify opportunities for upselling and cross-selling.

✅ Sales Strategy & Process Improvement: Research target markets, customer segments, and competitors to identify new growth opportunities. Improve prospecting strategies, sales presentations, proposals, and sales processes. Share market insights and customer feedback with the CEO and product team.

✅ Cross-Functional Collaboration: Work with marketing and product teams to improve lead generation, sales messaging, customer experience, and conversion rates. Contribute commercial insights to product development and go-to-market activities.

✅ Reporting & Performance: Track outreach activity, meetings booked, pipeline development, closed deals, and revenue performance. Prepare regular sales reports, analyse results, and propose improvements to achieve business targets.

✅ Future Sales Team Development: Contribute to building the sales function as the company grows, including developing sales playbooks, improving workflows, and participating in the hiring, onboarding, and mentoring of SDRs.

What We're Looking For

🔹 4+ years of B2B sales experience, including at least 2 years in SaaS or technical software sales. Strong candidates with approximately 3 years of relevant experience may also be considered.

🔹 Proven full-cycle sales experience: You've independently managed deals from prospecting to negotiation and closing, with measurable sales results.

🔹 Strong outbound sales skills: Hands-on experience generating leads through LinkedIn, email, cold calling, and other channels.

🔹 Experience selling SaaS or technical solutions, including conducting product demonstrations and communicating business value to customers.

🔹 Strong negotiation and consultative selling skills, with the ability to engage founders, business owners, and senior decision-makers.

🔹 Experience with CRM systems and sales tools, including LinkedIn Sales Navigator and outreach platforms.

🔹 Strong analytical and organisational skills: Ability to manage a sales pipeline, track KPIs, and consistently work towards revenue targets.

🔹 Fluent English (C1 or higher), both written and spoken.

🔹 Independent and results-driven approach: Proactive, commercially minded, and comfortable taking full ownership of sales performance.

🔹 Currently based in Ireland and available to work on-site at our Limerick office on a full-time basis. This position is not remote.

It Would Be a Plus If You Have

🔸 Experience in LegalTech, RegTech, FinTech, or corporate services SaaS.

🔸 Familiarity with Irish or UK company formation and corporate compliance.

🔸 Experience selling to founders, directors, or C-level executives.

🔸 International B2B sales experience.

🔸 Experience in a startup or scale-up environment, developing sales processes, or mentoring SDRs.

🔸 Familiarity with AI-powered sales tools and automation.

🎁 What We Offer

💶 €45,000 to €55,000 gross annual base salary, depending on experience.

💰 Performance-based sales commission on top of the base salary.

🏢 Full-time, on-site position at our Limerick office.

🚀 Career growth opportunities towards Head of Sales or Commercial Director.

🎯 Ownership and autonomy to influence sales strategy, processes, and business growth.

🤝 Direct collaboration with the CEO and product team.

📈 Opportunity to help build and develop a sales team as the company expands.

🌍 International exposure and professional development in B2B SaaS and corporate services.

💌 Interested in Joining Us?

If you're an experienced B2B SaaS sales professional who enjoys generating new business, closing deals, and taking ownership of results, and you're based in Ireland and available to work on-site in Limerick, we'd love to hear from you.

Apply now and become part of Vedi's growth journey!