Jobs

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS & NOW AI (Anthropic) reduce their AI & cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and recently become a partner of Anthropic and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

We are looking for an Junior Partnership Manager (Anthropic, Claude) who will take care of our partnership panel with Anthropic.

Why it’s great to build your career around AI, Anthropic, Claude: 

• AI is becoming one of the most important technology shifts in the world, changing how companies build software, automate work, and operate their businesses.
• Anthropic is one of the leading AI companies globally, and Claude is becoming a major platform for AI coding, agents, and enterprise automation.
• AI expertise is highly valued and well compensated - professionals who understand Claude, AI agents, integrations, and real-world AI implementation are increasingly in demand.
• You can grow fast with us: there is a clear path from Junior to Senior-level roles within 3 years, with significant growth in technical expertise, responsibilities, and compensation along the way.
  
  What We Expect from an AWS Partner Manager:
• Huge energy, interest & ambition to grow in a specific area: Anthropic Partnership. 
• You should be able to research and explain what are the Tiers of partnership with Anthropic, and how to build it. 
• English both written and speaking
• You should show your previous achievements either in career, education or personal life
  
  Why Umbrelly is a Great Place to Work and Grow: 
• Clear way for career growth to Senior Roles.
• Potential to earn salary way higher then market average. We offer base salary + opportunity to earn uncapped Bonuses for Growing our Anthropic Partnership. Each badge, opportunity, cerfitication, new partnership level you helped to achieve would be covered with generous bonus.
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.
• We already maintain Advanced Level Partnership with an AWS and recently become Anthropic Partner.
• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

We are looking for a proactive and organized Trainee Lead Generation Specialist / SDR to help us build a predictable, systematic engine of warm leads for Bits Orchestra.

Bits Orchestra is a technology company with over eight years of experience, specializing in digital transformation, custom software development, and CMS platforms. Our team of around 60 professionals helps businesses in the USA, EU, UK, and Australia thrive in the digital era. We are currently in an active growth phase, with a strong focus on building mature processes and scaling operations.

Interested? 🌟 Read on!

🕵‍♀️ What You Need for This Role:

Basic B2B Outbound Knowledge: Clear understanding of core concepts (SDR, cold outreach, ICP, sequence, icebreaker, CTA) and basic principles of LinkedIn/Cold Email outreach.

Strong Written English: Upper-Intermediate level for crafting clear, natural, and personalized outreach messages (both formal and informal).

Tech & AI Savviness: Confident G-Suite user; ability to effectively use AI tools (e.g., Claude) to streamline research and drafting.

Tool & Platform Awareness:

Solid navigation in LinkedIn and basic understanding of Sales Navigator.

Conceptual knowledge of data enrichment tools (Clay, Apollo).

Understanding of LinkedIn automation logic and CRM systems.

Nice-to-Have Skills:

Hands-on experience with CRMs (HubSpot, Pipedrive, Salesforce).

Exposure to enrichment or scraping tools (Apollo, Clay, PhantomBuster, Snov.io).

Familiarity with LinkedIn tools (HeyReach, Expandi, LinkedHelper) or Cold Email tools (Instantly, Reply.io, Smartlead).

Basic understanding of no-code automation (Zapier, Make).

Background in copyediting, content creation, or social media management.

!! Please note: first of all we are considering candidates from Lviv and the region !!

What you’ll be working on:

Data Research & Enrichment: Find, verify, and structure prospect databases (ICP, target companies, decision-makers).

Lead Generation Support: Assist in driving cold outreach initiatives to generate MQLs/SQLs and book discovery calls.

Database Nurturing: Manage follow-up sequences and keep prospect data updated in the CRM.

Event & Marketing Assistance: Support the team with promotional campaigns, webinars, and lead capture.

What can we offer you:

Competitive salary + bonuses

Option for salary raise after working for 12 months

Comfortable office in Zymna Voda (near Lviv)

Ability to work from home

8-hour working day with a flexible schedule (availability required from 10:00 to 18:00)

18 paid vacation days, 15 paid sick leave (75% from fixed salary)

50% compensation for English courses

50–100% compensation for professional education

Regular team buildings and corporate events to keep the spirit high and the team connected

Recruitment Process:

1. CV Screening — we’ll review your resume to match key technical and project experience.
2. Test Task — a practical assignment to evaluate your skills and ability to tackle real-world challenges related to the role.
3. HR Interview (45m) — a short conversation to learn more about your goals, expectations, and availability.
4. Tech Interview (60min) — a technical discussion with our specialist where we’ll dive deeper into your experience, approach to problem-solving, and knowledge relevant to the role.

To apply for this position, please:

Submit your resume (CV) via the link below.
We will be happy to provide additional information and support you at every stage of the process.
We look forward to receiving your application!

🚀 This opportunity could be the next step in your professional growth — give us a chance to get to know you!

Join us - a global leader in marketing solutions on platforms like Facebook and Google!

We offer a flexible schedule that includes remote evening, daytime, and weekend shifts.

Allowing you to keep things fresh and varied. 

Requirements:

• 2+ Years Prior experience in customer support, preferably in the affiliate marketing field.
• Experience in affiliate marketing or previous experience with ad launches will be a great advantage.
• B2 English level or above, both written and verbal.
• Strong communication skills and a genuine commitment to delivering outstanding service.

• Proven ability to take initiative and resolve issues independently.

   

Responsibilities:

• Deliver and manage ad accounts, handling appeals, monitor status and spend, handle ID reviews
• Provide prompt, effective support aligned with company standards via chat, occasional video calls when needed
•  Onboard new clients, walk them through the service, set expectations, build trust from day one
• Resolve account issues, bans, unlocks, proxy errors and keep clients in the loop throughout
• Identify upsell and cross-sell opportunities, support retention of existing clients
• Track patterns in account performance and client behavior; flag insights that can improve the product or process

•  Work closely with other departments

   

We Offer:

🌍 Remote work from anywhere 🌴 Unlimited paid vacation days

⏱ Evening, daytime, and weekend shifts. 🤒 10 paid sick days 🗣 English classes 📚 Take part in conferences worldwide

Role Summary

We are seeking a practical and capable Microsoft Business Central / Dynamics 365 Developer to support, extend, and improve the Microsoft business applications stack. This is a hands-on role suited to a middle-level engineer who understands Microsoft Dynamics 365 Business Central, Dynamics 365 CRM concepts, and the broader Microsoft ecosystem.

The ideal candidate will be comfortable working with Business Central extensions, including tables, pages, reports, fields, and standard extension patterns. They will also support CRM configuration changes, data migration activities, business process automations, Power BI reporting needs, and integrations between Microsoft tools and third-party systems.

This role does not require deep senior-level experience, but the successful candidate should be independent enough to investigate tasks, ask the right questions, clarify requirements with business stakeholders, and deliver smaller features or technical changes with guidance.

Key responsibilities include but are not limited to:

· Develop, extend, and maintain Microsoft Dynamics 365 Business Central functionality using AL and standard extension patterns

· Extend and adjust Business Central tables, pages, reports, fields, and related data structures

· Implement field adjustments, configuration changes, and UI-side improvements in Dynamics 365 CRM

· Support data migration activities, including data mapping, cleanup, import/export, validation, and troubleshooting

· Develop and support automations for business processes using Power Platform, Power Automate, and related Microsoft tools

· Support Power BI reporting needs, including data preparation, report adjustments, dashboard updates, and basic data model work

· Assist with integrations between Microsoft business applications and third-party systems

· Work with APIs, data exchange formats, and integration workflows where required

· Investigate technical issues, document findings clearly, and suggest practical improvements

· Translate business requirements into well-scoped technical changes

· Communicate effectively with internal stakeholders to clarify requirements, explain trade-offs, and support adoption of implemented solutions

Essential requirements for the role:

· Demonstrated experience in a relevant Microsoft business applications, ERP, CRM, software development, or systems engineering role

· Understanding of Microsoft Dynamics 365 Business Central

· Basic to solid knowledge of Microsoft Dynamics 365 / CRM concepts

· Experience with AL language for Business Central extensions

· Knowledge of .NET / C#

· Understanding of Business Central tables, pages, reports, fields, and standard extension patterns

· Ability to work confidently with data structures, integrations, and migration activities

· Experience with Power Platform and/or Power Automate

· Experience with Power BI dashboards, reports, data preparation, or data models

· Good communication skills and the ability to clarify business requirements with non-technical stakeholders

· Strong problem-solving ability, with a practical and delivery-focused mindset

· Ability to investigate tasks independently, ask appropriate questions, and deliver smaller features or changes with guidance

· Highly proficient with standard business technology and Microsoft Office Suite

Advantageous / desirable section

· JavaScript knowledge for CRM customisations or UI-side adjustments

· Experience with integrations, APIs, or common data exchange formats

· Experience with reporting, permissions, and Microsoft environment configuration

· Experience supporting data migrations between ERP, CRM, reporting, or third-party systems

· Familiarity with Microsoft Dataverse and broader Dynamics 365 architecture

· Experience working in a growing business where systems and processes are evolving quickly

· Interest in automation, business process improvement, and scalable technology operations

The process will consist of an initial introductory call, followed by further interview stages.

We are inviting you, a highly motivated and results-oriented Security Operations Analyst to join our team on a full-time basis.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• Monitor prioritized alert queues and validate whether alerts indicate real risk
• Enrich cases and correlate relevant endpoint, identity, authentication, network, service, asset, user, timeline, and business context
• Perform initial investigations, classify alerts, assess preliminary severity and scope, and document the evidence and reasoning in the case-management system
• Close false positives and execute approved low-risk actions only through defined runbooks
• Escalate suspected incidents, privileged-account issues, and high-impact or production-impact cases to L2, the manager, or Incident Response
• Maintain clear handover notes and support improvements to case quality and runbooks

Requirements

• Hands-on experience (1+ years) with security alert triage through work, an internship, or a practical lab, including use of at least one SIEM and exposure to EDR or XDR and case-management workflows
• Ability to build basic searches or queries, filter security events, and correlate related activity across more than one data source (Experience with basic SIEM query languages such as KQL, EQL)
• Ability to interpret common endpoint, identity, authentication, network, DNS, HTTP, and service or cloud audit telemetry at an initial-investigation level
• Working fundamentals of Windows and Linux, TCP/IP, DNS, HTTP, authentication, access control, and common attack patterns such as phishing, credential abuse, malware execution, and suspicious account activity
• Ability to distinguish true positives, false positives, and benign activity; assign a preliminary severity; identify affected users or assets; and recognize when scope or impact is uncertain
• Basic use of indicators of compromise, reputation sources, and threat-intelligence context, with awareness of the MITRE ATT&CK framework
• Ability to create a concise investigation timeline and document evidence, actions, conclusions, and handover or escalation notes in a case-management system
• Ability to follow approved runbooks, perform only authorized low-risk actions, recognize the limits of L1 authority, and escalate suspected incidents correctly

Will be a plus

• Simple Python or PowerShell scripts for investigation and enrichment
• Exposure to cloud, email-security, or SaaS audit logs and common phishing-investigation workflows
• Practical cybersecurity labs or an entry-level certification such as Security+ or CySA+
• Experience with MacOS

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical budget
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

$700–$1,000/mo NET (Starting Base) + Performance Bonuses

STRICTLY: THIS JOB IS ONLY FOR PEOPLE WHO EDITED e-commerce Meta video ads ONLY.

DON'T apply with show reels.

Who We Are: We operate two growing e-commerce brands: Naturala (naturala.lt) and FormaState (formastate.com). Right now, we are looking for a dedicated, long-term video editor to join us specifically to scale FormaState, our wellness brand selling back pain and mobility products into the UK market.
 

You will be working directly with the brand founder. No agency layers, no account managers, no corporate red tape.
 

The Vision & Opportunity: We are looking for a long-term creative partner.
 

• The Pay: $700 to $1,000 starting monthly base, depending on your experience and output speed.
• The Upside: We pay bonuses when your ads actually perform and generate revenue.
• The Growth: As we dial in our workflow and your creatives drive results, your base rate will scale up alongside the brand. We want you to build a career here and grow with us.
   

THE WORK: We expect a fast, efficient daily output—typically ranging from 100 to 150+ video exports per month (a mix of fresh concepts and rapid iterations).

The style is native, raw, phone-filmed UGC. Absolutely zero glossy stock footage.
 

Scripts are provided by us, but you need strong motion graphics, explainer skills, and an understanding of pacing for paid social to turn them around quickly.
 

Setup: ФОП contract with our US company, paid monthly against your invoice.
 

Process: portfolio → paid test edit → contract.

Requirements
• Possess perfect communication skills
•  6+ months of customer support experience
• High emotional intelligence, empathy and patience when dealing with customers
• Can and enjoy explaining processes step by step and guiding customers
• Written and spoken English (minimum B2)
• Previous experience in customer service in the gaming or iGaming industry (preferred)
• Flexible and adaptable
• Disciplined with a strong work ethic
• Ability to multi-task
• Stress-resistant
 

Responsibilities:

• Identify user needs, understand their preferences and guide them toward the most suitable offers or features.

• Demonstrate a comprehensive understanding of the company's products and services, effectively presenting them to customers and highlighting their benefits.

• Address customer objections calmly and persuasively, providing clear and convincing explanations to overcome concerns and secure sales.

• Follow up with clients to ensure issues are resolved and promotions are correctly activated or used.

• Consistently hit and exceed service KPIs – including contact rate, conversion rate, and customer satisfaction.

General terms and conditions:

• 15 working days of paid vacation in a year;

• 12 working days of paid sick leave in a year;
• 2/2/2/2 schedule (2 day shifts from 8:00 AM to 8:00 PM, 2 days off, 2 night shifts from 8:00 PM to 8:00 AM, 2 days off, and so on)

We are looking for an AI Product Engineer who can turn business problems into working digital solutions using modern AI tools, LLMs, automation platforms, and AI-assisted development workflows.

This is not a traditional Backend, Frontend, or Machine Learning Engineer position.

The role is designed for a technical AI generalist who can quickly understand a business need, validate an idea, build a functional prototype or MVP, and collaborate with specialized engineers and designers to bring the solution to production quality.

What you will do

• Analyze business processes and identify opportunities for AI automation and optimization.
• Turn business requirements into functional prototypes, MVPs, and internal tools.
• Build AI-powered web applications, dashboards, workflows, integrations, and product features.
• Use AI-assisted development tools such as Claude Code, Cursor, Codex, OpenAI, Anthropic, and similar platforms.
• Design and implement solutions using LLM APIs, AI agents, automation tools, and third-party services.
• Build end-to-end proof-of-concept solutions across different technologies when needed.
• Evaluate whether a task should be solved with custom development, AI agents, automation platforms, or a combination of approaches.
• Optimize prompts, context usage, token consumption, model selection, and AI-related costs.
• Test hypotheses quickly and validate whether a solution creates real business value.
• Prepare prototypes for further review and refinement by specialized developers, designers, or other domain experts.
• Document solution logic, limitations, risks, and recommendations for further development.

• Collaborate closely with product managers, engineers, designers, and company leadership.

   

What this role is about

The main goal of this position is not to develop one narrow technical area in depth.

The goal is to use AI as a force multiplier to:

• reduce development time;
• automate repetitive work;
• lower operational costs;
• validate product ideas faster;
• create tools that improve business performance;
• build functional solutions before involving a full specialized team.

You should be comfortable moving between different types of tasks and technologies. One project may involve an internal HR automation tool, another may be a sales workflow, an AI assistant, a web platform, or a mobile application prototype.

You are not expected to replace senior specialists in every area. You are expected to build a strong functional foundation that can later be reviewed, improved, and productionized by domain experts.

Requirements

• Strong technical foundation in software development, computer science, or a related field.
• Commercial software development experience with Python, JavaScript, TypeScript, or similar technologies.
• Practical experience building complete applications, prototypes, integrations, or automation solutions.
• Confident use of AI coding tools in real development workflows.
• Hands-on experience with OpenAI, Anthropic, Gemini, or other LLM APIs.
• Understanding of prompt engineering, context management, token usage, and model limitations.
• Experience designing AI agent or multi-step automation workflows.
• Ability to translate an unclear business problem into a structured technical solution.
• Ability to work across unfamiliar technologies and quickly learn new tools.
• Understanding of APIs, databases, authentication, integrations, and basic system architecture.
• Strong problem-solving skills and a product-oriented mindset.
• Ability to balance development speed with code quality, security, and maintainability.

• English level sufficient for working with technical documentation and participating in project communication.

   

Nice to have

• Experience with RAG systems, embeddings, vector databases, and document processing.
• Experience building AI agents and multi-agent systems.
• Experience with n8n, Make, Zapier, or other workflow automation tools.
• Startup, product discovery, hackathon, or MVP development experience.
• Experience working directly with business stakeholders or clients.
• Understanding of AI solution economics, including token costs, infrastructure costs, and expected business value.

The most important criterion is not the number of AI tools listed in your CV. We are looking for someone who can demonstrate how AI helped them deliver useful, functional solutions significantly faster and create measurable value for a business

Mint Innovations is a product IT company developing comprehensive solutions for last-mile delivery automation and OOH (Out-of-Home) infrastructure. We combine software, hardware (electronics & metal body design), and IoT to create technologies that work in the real world.

Today our team is 140+ specialists working on large-scale international products for customers in Ukraine, Europe, and other markets.

As the company continues to grow, we are looking for a Business Analyst who will strengthen our product and technology direction and help us scale and elevate our products to a new level.

Key Responsibilities

• Analyze operational processes and usage scenarios of parcel lockers and other OOH solutions from the perspective of operators, customers, and end users
• Work with requirements spanning software, hardware, and embedded solutions simultaneously, taking into account the interdependencies between them
• Analyze operational and product data (occupancy, turnover, dwell time, redirections, etc.) to identify opportunities for product and network optimization
• Gather, analyze, and formalize business, user, and functional requirements
• Translate business needs into clear and understandable requirements for technical teams
• Analyze and describe business processes, identify pain points and opportunities for improvement
• Create and maintain business requirements, functional requirements, and other necessary documentation
• Break down complex requirements to a level understandable for technical teams
• Work together with Delivery Managers to define scope of work, priorities, and expected outcomes
• Identify dependencies, constraints, risks, and potential conflicts within requirements
• Ensure requirements traceability throughout their entire lifecycle — from gathering the need to implementation and verification of the result
• Collaborate with developers and technical specialists to clarify requirements and find optimal solutions
• Communicate with international customers to clarify requirements, align expectations, and provide support at all stages of cooperation
• Collaborate with the QA team on preparing test scenarios and acceptance criteria
• Participate in team activities necessary for task delivery
• Keep the backlog and its related documentation up to date
• Analyze requirement changes and assess their impact on scope, timelines, resources, and related functionality
• Validate implemented functionality against business requirements and expected outcomes
• Participate in UAT and support stakeholders during functionality acceptance
• Conduct data analysis and use it to validate hypotheses and support product decisions
• Continuously improve processes for working with requirements, documentation, and cross-team collaboration

Requirements

• 1–2+ years of experience as a Business Analyst
• Experience working with products combining software, hardware, and/or embedded solutions is a plus
• Strong skills in gathering, analyzing, and formalizing requirements (business/functional/non-functional requirements)
• Experience with requirements documentation (User Stories, BRD/FRD, etc.)
• Analytical mindset, ability to work with data and draw product conclusions from it
• Experience working with international customers
• Understanding of Agile/Scrum methodologies, experience working in cross-functional teams
• Ability to decompose complex requirements and manage dependencies and risks
• Experience participating in UAT and validating functionality
• English proficiency — B2 or higher

What We Offer

• Opportunity to work on an innovative product used by international customers.
• Challenging technical tasks combining software and hardware.
• Professional and supportive engineering team.
• Competitive compensation and reviews.
• Opportunities for professional growth and continuous learning.
• Flexible working environment.
• Modern tools and technologies.
• English at the office

Responsibilities:

• Create, launch, and manage advertising campaigns on Facebook
• Analyze campaign performance and implement ongoing optimizations
• Maintain accurate campaign reporting and performance tracking
• Test new hypotheses and document results and insights
   

Requirements:

• 2+ years of hands-on experience running Facebook Ads campaigns
• Strong analytical skills: ability to work with large data sets, develop hypotheses, test them, and make data-driven decisions
• Experience navigating moderation for niche or restricted topics on Facebook
• Creative problem-solving skills and ability to think outside the box
   

We Offer:

• Competitive salary (tied to foreign currency)
• A team of top professionals and continuous development opportunities
• Flexible schedule (start your day between 8 AM and 11 AM, 8-hour workday)
• Medical insurance
• Paid vacation and sick leave
• L&D Center with training courses for employees and top managers
• Internal rotation program
• Self-learning library and access to paid courses
• Discount program
• Work remotely or from the office — your choice
• Group discussions and individual sessions with a psychologist

About the Role:

Limestone Digital is looking for a Senior Account Manager to own long-term relationships with international clients and drive account growth. You will act as a strategic partner for clients, understanding business goals, shaping delivery approaches together with delivery leads, and ensuring consistent value delivery. 

We need a leader who can take the wheel, build the strategy, and execute it autonomously. This role combines client consulting, commercial ownership, and delivery leadership, with a strong focus on trust-based, long-term partnerships.

What we are looking for:

• 7+ years of strong experience in account management, consulting, or client services leadership in digital/software services
• A valid US visa is mandatory for onsite client meetings and business trips
• Background in both account management and project/delivery management
• Demonstrated ability to operate with high autonomy in a dynamic, unstructured environment, building processes from scratch
• Proven ability to manage complex client relationships and distributed delivery teams
• Demonstrated success in growing existing accounts (upsell/cross-sell, renewals)
• Strong commercial acumen: comfortable owning a margin and an account economics
• Mandatory experience running Quarterly Business Reviews and strategic planning sessions independently
• Ability to manage expectations, drive escalations when needed, and prevent overpromising
• Excellent negotiation, stakeholder management, and presentation skills
• Excellent spoken and written English (full professional proficiency)
• Experience working in international, multicultural environments
• Availability for business trips to Prague, approximately once every two months
   

Nice to have:

• Experience creating templates/playbooks for client engagement, escalation, and account growth
   

What you will do:

Client management & growth:

• Develop a deep understanding of each client’s business, priorities, budget cycles, and decision-making structure
• Build and maintain senior-level stakeholder relationships
• Maintain structured communication through regular calls, business reviews, and written follow-ups
• Independently design and run Quarterly Business Reviews and strategic sessions
• Identify and drive upsell/cross-sell opportunities within existing accounts by aligning our services with the client's long-term business roadmap
• Monitor satisfaction and gather both structured and informal feedback.
   

Delivery partnership:

• Maintain a clear, informed view of all active projects within your accounts
• Ensure transparent communication between clients and delivery teams
• Represent the client’s perspective internally and Limestone Digital’s perspective externally
• Identify risks early and coordinate resolutions with delivery leadership, Commercial & operational ownership
• Own account economics: revenue, margin, forecasting, invoicing, and payment collection (with Finance)
• Draft/review/manage client documentation: MSAs, SOWs, change requests, proposals
• Coordinate with client procurement teams on purchase orders and commercial processes
• Ensure contract-to-delivery clarity and operational professionalism across Engagements
   

About the project:

Limestone Digital is an outsourced software development company with headquarters in Prague, Czech Republic. We deliver and maintain desktop and web-based applications and systems for a wide variety of SMEs & startups across industries such as FinTech, Logistics, Healthcare, Insurance, Sports, and E-gaming. Limestone Digital is a team of extraordinary Developers, UI/UX Designers, QA Engineers, and Project Managers who help our clients by building and operating top-notch engineering solutions in our R&D facilities located in Eastern Europe. Our ideal candidate will act as the point of contact for clients, prospects, Business Unit Heads, and LD leadership. Account Manager will create business strategies, architect and oversee delivery approaches, build successful relationships, and drive business results.

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We are currently seeking a Customer Support Representative (Hospitality) to join our team.

This role is part of a newly launched international project in the hospitality industry, supporting guests throughout their stay and ensuring they receive exceptional service at every stage of their journey.

You'll communicate with guests across multiple channels, helping them with booking-related questions, property access, reservations, and other service requests. We're looking for professionals who genuinely enjoy helping people, stay calm under pressure, and believe that every interaction should leave guests with a positive impression.

Working schedule:

• Monday–Sunday;
• 5 shifts per week on a rotating schedule, 2 obligatory night shifts, first couple of months no night shifts;
• Shift options:
  • 07:00–16:00 CET
  • 15:00–00:00 CET
  • 23:00–08:00 CET
• 30-min. lunch break;
• +25 min. sanitary break
• Schedules are shared one week in advance.

Your future responsibilities include:

• Providing support to guests via phone calls, email, chat, WhatsApp, and online booking platforms;
• Assisting guests with booking questions, reservation updates, and property access;
• Delivering service with a true hospitality mindset, always putting the guest experience first;
• Resolving guest inquiries efficiently while maintaining a warm, professional, and empathetic tone;
• Escalating critical cases, such as refund requests, legal matters, or complaints requiring special attention, to the appropriate internal teams;
• Accurately documenting customer interactions using internal systems and tools;
• Collaborating with teammates to ensure a seamless and consistent guest experience.

Communication channels:

• Phone calls;
• Email;
• Live chat;
• WhatsApp;
• Online booking platform messages.

Needed experience & skills:Required:

• German (B2+) and English (B2+)
• At least 1 - 3 years of experience in Customer Support, Hospitality, or another customer-facing role;
• Confidence communicating with customers across multiple channels.

Soft skills:

• Strong problem-solving skills and the ability to think independently;
• Excellent written and verbal communication;
• A warm, guest-oriented communication style;
• Ability to remain calm and professional in challenging situations;
• Adaptability in a fast-changing environment;
• Strong multitasking skills without compromising service quality;
• Positive attitude and genuine team spirit.

Work with EverHelp is about:

• Fully remote collaboration;
• Working on an international hospitality project supporting guests from around the world;
• A welcoming, collaborative team environment where people genuinely support one another;
• Comprehensive onboarding and continuous support from experienced professionals;
• Opportunity to grow while working with a fast-growing international business.

Training program:

• Three-week paid onboarding program, including:
  • self-paced learning;
  • live online training sessions;
  • quizzes;
  • practice with real customer cases.
• You'll receive continuous guidance from experienced teammates throughout your onboarding.

What makes this role unique?

Hospitality is about much more than answering questions—it's about creating memorable experiences. Every interaction is an opportunity to make a guest feel welcome, supported, and valued.

You'll join a rapidly growing international project where adaptability, teamwork, and a genuine desire to help others are just as important as technical knowledge. While the environment can be fast-paced, you'll always have access to comprehensive training and 24/7 support from experienced colleagues.

Submit your resume and join our team! 🚀

24PLAY is a gamedev company from Ukraine that has been developing and publishing mobile games since 2019. We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Bliezkrieg Assault, Street Dude, and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a Project Manager to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Main responsibilities:

• Managing game projects & our internal tools, including planning, execution, and control of project tasks
• Ensuring effective resource allocation and meeting project deadlines
• Creating all necessary documentation for the project: tech specs, design docs, etc.
• Coordinating the work of developers, designers, and other project participants
• Identifying and managing project risks and resolving issues in a timely manner
• Ensuring high product quality and successful achievement of project objectives
• Managing stakeholders: overseeing communication and expectations of all project stakeholders
• Reporting to management on project progress

Our ideal candidate:

• At least 1 years of experience in project management
• Upper-Intermediate level of English or higher
• Knowledge of project management methodologies (e.g., Agile, Scrum)
• Understanding of mobile product metrics
• Strong teamwork and leadership skills
• Ability to work in a fast-paced environment and meet deadlines
• Analytical and problem-solving skills
• High level of self-organization and ability to multitask

Nice to have:

• Experience in game development will be an advantage

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Weekly Events: Enjoy board games, masterclasses, corporate events, BBQs, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.

We are looking for a Computer Vision / C++ Engineer to join our team and work on real-world computer vision systems.

Responsibilities:
 

- Develop and maintain computer vision solutions in C++;

- Work with geometric computer vision (projective and epipolar geometry);

- Implement classical CV algorithms (demosaicing, tracking, optical flow, color calibration, image enhancement);

- Fine-tune existing deep learning models (e.g. YOLO) and train custom models using PyTorch;

- Deploy DL models in C++ using inference runtimes (ONNX Runtime, OpenCV DNN or similar);

- Implement model output decoding and post-processing;

- Develop camera-related software;

- Write efficient multi-threaded code.

Requirements:
 

- Strong C++ skills;

- Solid background in computer vision;

- Practical experience with deep learning for CV and PyTorch;

- Experience with deploying models to C++ applications and inference runtimes;

-Experience with multi-threaded programming and camera systems.

About Us

We're hiring on behalf of our partner — a company that powers the operations behind regulated and high-risk industries. 

They give fast-moving businesses in these spaces the structure, compliance and talent they need to scale — without slowing down. 

About the Role

We are looking for a Junior Onboarding and Relationship Associate to support onboarding with payment service providers, acquirers, electronic money institutions, and banking partners. You will help prepare accurate applications, coordinate requirements, keep cases moving, and build productive relationships across several jurisdictions and merchant profiles.

This is a development-focused role for someone early in their payments or fintech career. You will learn how different partners assess risk, documentation, payment flows, and commercial fit, while taking increasing ownership of cases with guidance from experienced colleagues.

What You Will Do

Onboarding Coordination

• Support end-to-end onboarding with PSPs, acquirers, EMIs, and banking partners.
• Collect, organize, and review KYB and KYC documents, application forms, and supporting information for completeness.
• Coordinate follow-ups with internal teams, merchants, clients, and partners from initial request through approval and go-live.
• Help explain onboarding requirements and operational next steps clearly to merchants and internal stakeholders.

Partner and Relationship Support

• Maintain responsive, professional communication with payment and banking partners.
• Support research and comparison of providers by industry fit, geography, onboarding feasibility, settlement flows, and commercial terms.
• Record partner feedback and help identify why an application is delayed, declined, or requires additional information.
• Contribute to strong long-term relationships by following through on requests accurately and on time.

Process and Tracking

• Keep CRM records and internal trackers accurate, current, and easy for the team to follow.
• Monitor outstanding requirements, deadlines, and next actions across multiple onboarding cases.
• Flag risks, missing information, and bottlenecks early, and suggest practical improvements to the process.
• Follow internal compliance procedures and escalate complex or higher-risk questions to senior colleagues.

What You Bring

• Up to 2 years of relevant experience in fintech, payments, banking, operations, compliance, consulting, or client service; strong graduates with relevant internships are also encouraged to apply.
• Basic understanding of KYB and KYC, payment flows, acquiring, and SEPA or SWIFT, with a willingness to deepen that knowledge.
• Strong attention to detail and the judgment to balance accuracy with timely progress.
• Clear written and verbal English and confidence communicating with international partners and clients.
• Good organization skills and the ability to manage several tasks and follow-ups without losing track of details.
• A proactive, curious, and solutions-oriented approach, including the confidence to ask questions and escalate when needed.
• Reliability and ownership: you close the loop on commitments and keep stakeholders informed.

Nice to Have

• Exposure to a PSP, acquirer, EMI, bank, payment gateway, or alternative payment method provider.
• Familiarity with AML and KYC frameworks, governance structures, company formations, or corporate ownership documents.
• Experience supporting merchants in regulated or high-risk industries.
• Exposure to cross-border payments, multiple jurisdictions, or multi-entity business structures.

What We Offer

• A fully remote role with an international and commercially driven team.
• Hands-on exposure to global PSPs, acquirers, EMIs, banks, and growing fintech businesses.
• Structured learning and increasing responsibility as your knowledge and confidence grow.
• A clear opportunity to develop a career in payment and banking partnerships.

Ready to Start Your Career in Payments

If you are organized, curious, and motivated to learn how payment and banking partners make onboarding decisions, we would like to hear from you.