Jobs

Skills

• Commercial experience in software development projects
• Working experience with Next.js, React, Tailwind, PostgreSQL, Prisma
• Strong knowledge of JavaScript, Data Algorithms and Structures
• Hard-working, smart, proactive, goal oriented, open in communication, not afraid to voice your own opinion
• Willing to take part in business and design decisions and analysis
• Experience with Python - preferable
   

Do not hesitate to apply if you are missing specific experience.

We Offer

• WFH and flexible working hours

Requirements

• Develop new features and improve existing ones for Valid-X 's products.

• Proactively take part in design and marketing discussions, take responsibility for products from the technology side.

   

Project description

• Social wiki platform website (similar to Wikipedia and Fandom)
• Tech stack: Next.js, Node.js, PostgreSQL, Prisma, Vercel

• Other projects

   

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.

We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead.

We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world. 

Our ambition drives us, our people make it real. Join us and be part of building champion-level success!

What You’ll Be Driving:

• Participating in the improvement and development of automated access management processes. Proposing and implementing changes to optimise the access management service;
• Adding new systems and keeping existing systems up to date in Access Flow. Updating the list of roles, sub-roles, and any other entities managing rights in the service. Taking part in the improvement of Access Flow. Approving of access according to the SLA;
• Processing requests for granting/changing/removing access in compliance with the SLA timeframe;
• Ensuring a high level of customer satisfaction with the process of processing access tickets;

• Describing and updating the role model in services. Developing and implementing procedures in the Company in the field of access rights management.

   

What Makes You a GR8 Fit:

• 1+ year of experience as an IT security specialist/engineer;
• Strong understanding of access control principles, authentication methods and security technologies;
• Proficiency in access management tools and technologies, such as identity and access management (IAM) systems, directory services (e.g., Active Directory), and privileged access management (PAM) solutions;
• Excellent verbal and written communication skills are essential for interacting with users, stakeholders, and team members effectively. The ability to explain technical concepts in non-technical terms is valuable;
• Good analytical skills are required to evaluate access rights, analyse the role model in systems and identify inconsistencies in access rights;
• Attention to detail is crucial for audits and detection of access anomalies;

• The ability to collaborate with team members and communicate with members of other teams to achieve shared success.

   

Why You’ll Love Working Here:

Benefits Cafeteria

An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:

• Sports – gym, yoga, or any activity to keep you active;
• Medical – insurance and wellness services;
• Mental health– therapy or coaching support;
• Home office – ergonomic furniture, gadgets, and tools;
• Languages – courses to improve or learn new skills.

Work-life 

• Parental support with paid maternity/paternity leave and monthly childcare allowance;
• 20+ vacation days, unlimited sick leave, and emergency time off;
• Remote-first setup with full tech support and coworking compensation;
• Regular team events – online, offline, and offsite;

• Learning culture with internal courses, career development programs, and real growth opportunities.

   

Our Culture & Core Values

GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.

• FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
• OWN YOUR GAME: we take initiative and own what we do;
• ACCELER8: we move fast, focus smart, and keep it simple;
• CHALLENGE ACCEPTED: we grow through challenges and stay curious;

• BULLETPROOF: we’re resilient, ready, and always have a plan.

   

To keep things efficient, please apply only for roles that closely match your experience.

Growth Automation is Business Development Lead Generation AI Firm serving B2B companies, servicing clients worldwide.

We are building a team of A-players to join us on the journey to make a positive impact in the B2B business world.

That’s why we’re looking for our newest Account Manager to join our team.

The role of a Account Manager is to fulfill Outbound Marketing Services for our B2B clients to help them generate leads and grow their sales pipeline – as well as ensure seamless communication and strategic alignment between our clients and our internal team.

Account Managers act as strategic Lead Generation Specialists for our clients – creating outbound marketing campaigns across email and LinkedIn, managing client and internal communication, and delivering exceptional results that align with each client's business objectives.

We are currently in search of a proactive, results-driven individual who's looking for the opportunity to work with a range of clients and business verticals while managing a strong team within a company utilizing the most advanced Lead Generation strategies and tech available. 

As an Account Manager, your responsibilities include:
 

• Onboarding new Clients
• Client Relationship Management & Client Communication
• Liaison with our Audience specialists to create targeted lead lists using our range of tools.
• Liaison with our LinkedIn specialist to produce strong results with LinkedIn Outreach
• Create scripts for outbound campaigns across email and LinkedIn.
• Liaison with our team to keep client projects on schedule and moving forward. 
• Tracking and monitoring outbound campaign performance and delivery.
• Internal Team Coordination with the Fulfillment Team.
• Problem Solving & Support
• Client Retention & Upsell Opportunities

In this role, you have the opportunity to make an immediate impact on the success, trajectory, and growth of the business, while simultaneously taking your own personal, professional, and financial growth to the next level.

Requirements

These are skills and experiences that would make you a strong candidate for this position:
 

• Experience in running B2B Cold Email Marketing Campaigns.
• Experience in running B2B LinkedIn Outreach Campaigns.
• Experience writing copy that converts cold traffic into warm traffic (lead generation)
• Experience in a B2B Sales / Marketing / Business Development.
• Experience Managing B2B Sales or Marketing Teams.
• Experience consulting other B2B SaaS or B2B Service businesses.
• Experience using Project Management software like ClickUp.
• Experience using tools like Instantly, SmartLead, and EmailBison for cold email.
• Experience using AI tools or developing AI automations

Here are Additional Attributes we are looking for:

• Proactive Attitude
• High Emotional Intelligence
• Strong Time Management
• Tech-Savvy
• Attention to Detail
• Strong Work Ethic
• Honest and Trustworthy
• Generous and Caring

Hours (flexible):

• Full-time, Monday through Friday with flexibility on working hours.
• You have the opportunity to create your own schedule with flexibility on working hours and location. 

On-Track Earnings:

• Base Salary of $1,100-1,500 per month – with On-Track-Earnings of $1000+

   

Benefits

• On-Track-Earnings tied to Revenue Under Management
• Bonuses based on performance
• Remote working
• Respectful work environment
• Education, training, and skill development
• The opportunity for career growth in a fast-growing business

We work with iGaming operators of all sizes to help them expand into new markets or strengthen their existing brands. As a casino software company, we provide solutions that help build outstanding brands and achieve business goals. And now we are looking for a Technical Writer to join our team.

 
What will be your responsibilities:

• Create and maintain high-quality documentation: user manuals, how-to guides, release notes, and edit demo videos.
• Simplify Complex Information into clear, structured, and audience-appropriate content.
• Upload content to internal and external knowledge base.
• Work closely with the Technical Writing Team Lead to improve documentation workflows and participate in planning and content lifecycle management.
• Collaborate with engineering, DevOps, QA, product, and support teams to gather information and validate documentation accuracy.
• Use generative AI tools (ChatGPT, Claude, Gemini, etc.) to assist with drafting, structuring, reviewing, and accelerating documentation processes.
• Deliver documentation in sync with release timelines.
   

What we expect from you:

• 1+ years of proven experience as a Technical Writer or in a related role in software or SaaS environments.
• Excellent written English (С1), conversational (B2);
• Solid knowledge of the Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and iterative product development.
• Hands-on experience with documentation tools such as ClickUp, Git, and Markdown.
• Practical experience using AI tools (e.g., ChatGPT, Claude, Gemini) for writing assistance, prompt creation, and content acceleration.
• Experience documenting RESTful APIs and working with tools such as Swagger, OpenAPI, or Postman.
• Familiarity with formats like JSON, YAML, XML, and a basic understanding of HTML/CSS.
• Excellent attention to detail, analytical thinking, proactive mindset, ownership of deliverables, and ability to work independently under deadlines.
• You can share a writing portfolio or complete a short test assignment as part of the hiring process.
   

It’ll be a plus:

• Experience with docs-as-code workflows and tools (e.g., GitLab, Docusaurus).
• Familiarity with UX writing and the ability to craft microcopy, UI text, and contextual help messages.
• Ability to create or edit visuals using Figma, Photoshop, or diagramming tools like draw.io or Lucidchart.
• Understanding of the iGaming domain (casino games, sportsbook, slots, regulatory compliance, etc).
• Basic knowledge of programming/scripting languages (JavaScript, PHP) and ability to read developer-level documentation.
• Basic understanding of relational databases.

What we offer:
 

• Working hours: 09:00/10:00 to 17:00/18:00 (Kyiv time) (Mon-Fri);
• Remote work format;
• Timely payment of wages and official employment;
• A friendly team and a pleasant atmosphere without pressure, stress, and other negative things.

We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.

We are waiting for you on our team!

Role Overview:
We are seeking a Python Developer with Machine Learning engineering skills and at least one year of professional experience.
In this role, you will work on data processing with pandas and numpy, Redis-based caching, test automation with pytest, and OOP-based Python development. You will also support the integration of machine learning models into production systems. 

This position is ideal for someone who wants to grow their career into ML & ML Ops while gaining hands-on experience in a production environment.

Key Responsibilities:

• Develop and maintain Python modules for data processing and integration.
• Handle structured datasets using Pandas and NumPy.
• Implement and optimise Redis caching for high-performance applications.
• Write unit and integration tests with Pytest to ensure system reliability.
• Apply OOP best practices for scalable, maintainable, and clean code.
• Use Git for version control and collaborative workflows.
• Support integration of ML models into production environments.

• Participate in code reviews, debugging, and documentation.

   

Required Skills and Qualifications:

• 1+ years of professional experience as a Python Developer.
• Practical experience in Machine Learning engineering (e.g., scikit-learn, scikit-learn pipelines)
• Strong understanding of OOP principles.
• Strong, hands-on experience with Pandas and NumPy, including advanced data manipulation, aggregation, and performance optimization techniques.
• Familiarity with Redis or other caching technologies.
• Experience writing and maintaining tests using Pytest.
• Proficiency in Git and collaborative development workflows.

• Strong problem-solving skills and eagerness to learn.

   

Preferred (Nice to Have):

• Familiarity with MLOps concepts (deployment, monitoring, pipelines).
• Experience with Docker or cloud platforms (AWS, Azure, GCP).
• Knowledge of CI/CD practices.

About the Project:
We are developing a large-scale insurance pricing optimisation platform that brings together data pipelines, APIs, Redis caching, and MLOps infrastructure to deliver real-time pricing decisions for our partners.

About DataObrii:
DataObrii is a high-tech consulting firm specialising in data science, machine learning, and AI-augmented Internet of Things. Our team comprises experienced data scientists, Python engineers, DevOps, hardware electrical engineers, and business analysts dedicated to delivering innovative, data-driven solutions that enhance business intelligence and efficiency. We emphasize continuous improvement, keeping up with current and emerging technologies, and delivering complete timely, effective solutions.

What We Offer:

• Opportunity to work on a real-world production ML platform.
• Mentorship from senior Data Scientists and ML Engineers.
• Clear growth path into Machine Learning specialisation.
• Fully remote work environment.

• Competitive compensation package.

   

If you are a motivated Python Developer / ML Engineer with 1+ years of professional experience and want to grow your career in Machine Learning, we’d love to hear from you!

We’re now looking for the next star to join the business and grow

with us.

■ About the Role:

We’re expanding fast and looking for a Junior Affiliate Manager who’s ready to take ownership, bring in affiliates, and scale traffic. You’ll work closely with a sharp, dynamic team and have real opportunities to grow inside a serious operation that already works. You’ll also represent the

network at top industry conferences and events - online and worldwide.

■ Requirements:

• B2 English  written and spoken - must

• At least 1 year of experience as an affiliate manager - must

• Proven ability to recruit affiliates independently - must

• Strong understanding of traffic sources - Email, SEO, Native, Push, Social, etc. - must

• Familiarity with CPA / RevShare / Hybrid payment models - advantage

• Basic knowledge of tracking platforms and S2S/postback setup – advantage

• Experience with Google Sheets / Docs - advantage

■ Responsibilities:

• Source and onboard new affiliates across all GEOs

• Manage affiliate relationships and track performance

• Monitor traffic quality, conversion rates, and FTDs

• Communicate with affiliates via Telegram, email, and calls

• Coordinate with advertiser and tech teams to solve issues

• Represent the network in industry events and online communities

■ What You Get:

• Join a live, working network with real volume and strong offers

• Work with a tight, smart team that moves fast and supports each other

• Full remote flexibility - results over hours

• Real growth path - prove yourself and move up

• A serious business that’s growing month by month

If you know how to bring affiliates - not just manage them - this is your place. Apply now. Let’s grow together.

■ About the Role:

We’re expanding fast and looking for a Junior Affiliate Manager who’s ready to take ownership, bring in affiliates, and scale traffic. You’ll work closely with a sharp, dynamic team and have real opportunities to grow inside a serious operation that already works. You’ll also represent the

network at top industry conferences and events - online and worldwide.

■ Requirements:

• B2 English  written and spoken - must

• At least 1 year of experience as an affiliate manager - must

• Proven ability to recruit affiliates independently - must

• Strong understanding of traffic sources - Email, SEO, Native, Push, Social, etc. - must

• Familiarity with CPA / RevShare / Hybrid payment models - advantage

• Basic knowledge of tracking platforms and S2S/postback setup – advantage

• Experience with Google Sheets / Docs - advantage

■ Responsibilities:

• Source and onboard new affiliates across all GEOs

• Manage affiliate relationships and track performance

• Monitor traffic quality, conversion rates, and FTDs

• Communicate with affiliates via Telegram, email, and calls

• Coordinate with advertiser and tech teams to solve issues

• Represent the network in industry events and online communities

■ What You Get:

• Join a live, working network with real volume and strong offers

• Work with a tight, smart team that moves fast and supports each other

• Full remote flexibility - results over hours

• Real growth path - prove yourself and move up

• A serious business that’s growing month by month

If you know how to bring affiliates - not just manage them - this is your place. Apply now. Let’s grow together.

Full-time | Remote | STRUKTURA

Can you design and scale a global billing system that keeps millions of payments flowing smoothly?
We’re looking for a Senior in Billing to take full ownership of our payment infrastructure and make it world-class.

STRUKTURA is a Ukrainian product tech company building SaaS and mobile solutions for global markets. Billing is at the heart of our monetization — your impact will be direct and massive.

What you’ll do:

• Lead billing processes end-to-end: payments, routing, retries, chargebacks, fraud, KYC/AML
• Optimize approval rates, reduce declines & chargebacks, improve retry success
• Integrate new PSPs, gateways, and APMs for US, Latin America, and Europe
• Analyze payment performance by method, country, and device
• Build and scale billing roadmap, processes, and team
• Collaborate with product, analytics, engineering, and support
•  Payment manager

Skills & Requirements:

• 1+ years of experience in billing / payments / fintech
•  Deep knowledge of PSPs, APIs, cards, APMs, fraud prevention, and chargebacks
• Website compliance expertise (card brand, acquirer, and regulatory requirements)
• Multiple successful US & EU MID launches
• Expertise in smart routing across multiple MIDs
• Proven success cases working with Stripe
• English — B2+, confident in partner and stakeholder communication
• SQL will be a plus

Bonus points:

• High-risk industries (VPN, dating, streaming, gaming)
• Built billing systems from scratch or scaled globally
• Familiar with PSD2, Visa/MC rules, PCI DSS
• Hands-on with fraud detection tools / rule engines

We offer:

• Competitive compensation + full ownership of the function
• Remote-first culture & flexible schedule
• 18 vacation days + sick leaves + winter holidays (per company agreements)
• Well-being & health deposit / medical insurance
• Budget for learning, English, and professional growth
• No micromanagement — only impact, autonomy, and responsibility

🌟 Our Culture & Values:

• People are our greatest asset — we reward great work
• Respect always — constructive feedback, no toxicity
• Everything counts — quality & detail in all we do
• Work should spark joy — even during challenges
• Balance matters — real breaks and vacations encouraged

If building a scalable global billing system excites you — let’s talk 👋

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a project in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we’ve managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%. Our client provides high-quality printing services on many different surfaces — like clothes, cups, walls, and more.
 

In this role, you would join our support team, helping German-speaking customers. You will answer questions, give product information, and help with their orders. This is a long-term and stable job in a fast-moving company that focuses on quality. Their tech-driven approach ensures efficient logistics and a seamless online buying experience. We are currently seeking a Customer Support Specialist for German Desk (6-month contract).
 

You can put yourself in the customers' shoes and remain helpful, patient, and cheerful. Does that sound good? Then keep reading! 

Your future responsibilities include:

• resolving all inbound and outbound support requests according to our internal guidelines
• support work via e-mail, chat and phone
• escalating tickets to mentors and team leaders if necessary
• giving feedback on processes and ideas to improve customer satisfaction
• special tasks optional for experienced agents (e.g. Social media support, reputation management, …)

Needed experience & skills:

• Proficiency in the German language (C1), as well as fluency in the English language B2 level, is required.
• Promising multitasking abilities to keep up with the pace of our dynamic workplace.
• The confidence and independence to manage your time effectively while collaborating seamlessly with your colleagues.
• The ability to work with minimal supervision, allowing you to bring your unique talents to the table.
• Strong computer skills to keep up with our technology and processes.
• An ability to thrive in a fast-paced environment where challenges are met with a smile and a can-do spirit.

We are looking for an experienced SEO & Linkbuilding Specialist to strengthen our overall SEO strategy and build a high-quality backlink profile. The ideal candidate has proven expertise in both on-page SEO and link building, with hands-on experience in link outreach, competitor analysis, and website optimization. Strong communication skills, attention to detail, and a solid understanding of SEO best practices are essential for success in this role.

At the moment, our marketing department is just being formed, so initially the role will combine both SEO management and link-building tasks, as there won’t yet be enough link-building work for a full-time position. Over time, as the process scales, we plan to hire an additional specialist.

This role offers clear growth opportunities — toward SEO management and a team lead role for link-building specialists. For now, the key priority is to launch and establish this process together.
 

Required Skills
 

🔹 Proven expertise in both SEO and link building
🔹 Hands-on expertise in backlink strategy development and competitor backlink analysis
🔹 Proficiency with SEO and link analysis tools (Ahrefs, Moz, SEMrush, or similar)
🔹 Strong research, outreach, and negotiation skills, ideally with experience in building partnerships for backlinks
🔹 Ability to streamline and automate link-building processes
🔹 Analytical mindset, attention to detail, and accurate record-keeping
🔹 English proficiency at an intermediate level or higher
 

Responsibilities

🔹 Perform SEO activities (strategy, content planning)
🔹 Monitor website performance and rankings, suggesting improvements where needed
🔹 Collaborate with content creators to ensure SEO best practices are implemented
🔹 Identify and reach out to relevant websites for link-building opportunities
🔹 Analyze potential link partners (relevance, DA/DR, spam score, traffic, etc.)
🔹 Conduct competitor backlink analysis to uncover new proven link sources
🔹 Maintain a well-organized database of exchanges and monitor live links
🔹 Ensure all link placements appear natural and aligned with SEO strategies
🔹 Optimize based on key metrics and test hypotheses to improve outcomes
🔹 Report on and analyze performance
 

We offer

🔹 An open environment that encourages innovation and trying new things as long as initial goals remain in focus
🔹 Great team, you will work together with the professional and easygoing sales team, the analytical and creative design department, and the seasoned and knowledgeable team leaders
🔹 Great target audience, we are really proud of our clients, their businesses, and the work we are doing throughout a variety of domains

Benefits

We offer a number of benefits for the team members to improve their quality of life and help them achieve professional development goals:
 

Professional

🔹 Compensation for professional certifications, courses, IT conferences, and events
🔹 Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹 Our processes are tailored to enable remote work and flexible work schedules
🔹 You can choose from a selection of hardware, whether it is Apple or PC devices
🔹 There are also frequent team retreats, leisure activities, and holiday celebrations
🔹 Gifts on personal and professional anniversaries, pizza Fridays, and movie nights
🔹 21 paid days off and 11 national holidays throughout the year to travel and rest
🔹 We compensate some expenses on recreational activities, including various sports, dance lessons, and yoga sessions
🔹 Lastly, all the benefits work the same way if you are living outside of Dnipro or Lviv (for example, we will send you the hardware of your choosing, and so on)
🔹 You are a part of a team, and we help each other when life knocks one of us down

General Description

Cropwise Operations is a global leader in digital agritech solutions, operating in over 50 countries and helping optimize business processes and improve the efficiency of agronomic decision-making. 

About the Role: We are looking for a Marketing Manager responsible for planning, developing, and executing marketing content and communications for Cropwise Operations. 

Your key role will be to shape and communicate product value. This involves communicating product value, positioning, and messaging to external (customers, market) and internal (sales, leadership) audiences. Your tasks will include defining requirements, creating the content structure, and shaping the core messaging. 

You will partner closely with cross-functional teams – Marketing, Sales, Support, Design, and Technical – to develop aligned communications and marketing materials, backed by the collective expertise of the organization. 

Responsibilities

• Develop comprehensive marketing materials tailored for local and international customer segments. 
• Create sales assets including presentations, pitch decks, and value propositions to drive lead conversion and customer acquisition.
• Design and deliver presentations for internal stakeholders, industry events, and customer initiatives to drive product value awareness and adoption.
• Execute strategic internal communications showcasing product value, features, development milestones, customer success stories, and business impact metrics.
• Strategically position Cropwise Operations within the integrated Cropwise product ecosystem.
• Optimize product messaging and positioning based on market feedback and performance data.

Required Skills and Qualifications

• Proven experience in product marketing. 
• Hands-on expertise in developing comprehensive marketing materials: presentations, event collateral, sales enablement assets, and digital content. 
• Strong content creation and copywriting skills. 
• Experience in using design tools. 
• Fluency in Ukrainian and English, with strong business communication skills. 

• Analytical and strategic skills (able to turn insights into action). 

   

Preferred Skills and Qualifications

• Knowledge of agricultural business operations and agtech trends. 
• Experience with SaaS business models and B2B software marketing. 
• Strong cross-functional collaboration skills. 
• Strategic mindset with innovative approach

The Company Offers

• Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world. 
• Annual performance bonus scheme. 
• Career growth opportunities. 
• An environment where you need to seek and implement unique solutions. 
• Training and development programs. 
• Young and dynamic team with a friendly and open culture. 
• Health and life insurance for employees and your family members. 
• 32 working days of paid annual leave and sick leave. 

Why Join Cropwise Operations

You’ll contribute to building a meaningful agritech platform while enhancing your skills through user-focused, advanced technology marketing. 

Responsibilities:

• Creating products logic following the best practices of the domain development, and also taking into account user needs and product domain context;
• Studying user needs and suggesting implementation ways that will work the best;
• Deepening and evaluating product increment requirements in collaboration with a cross-functional squad including tech and proxy product owners;
• Coming up with new initiatives within your area to improve performance;
• Taking a part in implementing, maintaining, and improving existing products.

Requirements:

• 2+ years of Laravel development experience (on commercial projects);
• 1+ years experience with Vue.js & Nuxt.js;
• Strong understanding of OOP fundamentals and adherence to a coding standard;
• Strong knowledge of Design Patterns;
• Experience with SQL or NoSQL databases;
• Practice experience with building REST API services;
• Practice experience with Docker;
• Experience in working in a product-focused team;
• English (Intermediate and higher);
• Scrum process & Agile approach understanding;
• Proactive position and desire to suggest new ideas.

Expectations:

• High level of efficiency and productivity, proactive approach;
• On-time delivery of projects/tasks and positive feedback from clients/squad;
• Technical and personal growth.

We offer:

• Regular result-based salary reviews;
• Comfortable working hours (10-19 Kyiv time zone);
• Bonus system;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Friendly and open-minded team;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship;
• Attractive social package (unlimited and paid sick days, fully paid vacation, birthday day off, etc;)
• Sport and English classes discounts.

Hiring steps:

• First interview with the Recruiter;
• Technical interview with the Squad Lead (will partly involve leetcode format (small practical solution and discussion));
• Job Offer.

Join Breeze as a Customer Support Specialist and be the first point of contact for our users. In this role, you’ll provide exceptional support to our users during the night shift (21:00–06:00 CET), contributing to user satisfaction, retention, and overall engagement with the product.

Who We Are:

Our mission is to provide access to tools for deep self-discovery. Our product, Breeze, empowers over 14 million users with:

• Self-discovery tests that help reveal your true essence.
• A personalized routine plan to help find daily happiness and foster useful habits.
• Gain clarity, foster gratitude, and find peace with daily journaling and self-reflection questions.

Our dedication has earned us a user rating of 4.6. We’ve been featured as one of Apple’s “New Apps We Love”.

Why You’ll Love Working With Us:

• Flexible Work Model: Work remotely, from our Warsaw office, or a blend of both — whatever suits you best.
• Generous Time Off: Enjoy 28 days of vacation, 12 personal days, and unlimited sick leave.
• Career Growth: We prioritize your career advancement with opportunities to enhance your skills and expand your impact.
• Psychological Support: We cover therapy or counseling sessions to support your mental well-being.
• Fitness Allowance: Stay active with financial support for sports-related activities.
• Language Courses: Improve your English skills with reimbursement for courses, tutors, books, and language apps.
• Supportive Team: Join a collaborative community of enthusiastic and ambitious professionals.

Your Role:

• Deliver top-tier customer support to users through email and various digital communication platforms.
• Effectively manage and resolve customer queries and complaints concerning the mobile application and subscription services.
• Identify and troubleshoot technical problems associated with the mobile app, escalating them to the appropriate team when needed.
• Supply product information, respond to product-related inquiries, and instruct users on utilizing the application most efficiently.
• Respond to app reviews, provide solutions, and address concerns to improve user satisfaction.
• Handle disputes and chargebacks, ensuring timely and effective resolution of issues.
• Collaborate with the product development and IT teams to enhance user experience based on user feedback.
• Monitor and record customer support interactions, identifying patterns and recurring issues.
• Contribute to the development and execution of customer support protocols to boost efficiency.

About You:

• Demonstrated experience in a customer service role or a similar position, preferably in relation to a mobile application.
• Superior verbal and written communication abilities.
• Robust understanding of subscription models and the functionalities of mobile applications.
• Familiarity with customer service software (Zendesk, Freshdesk, etc.), and tools.
• Ability to maintain patience and professionalism in high-stress scenarios.
• Excellent problem-solving skills and meticulous attention to detail.
• Proficiency in the English language and knowledge of additional languages are advantageous.
• Willingness to work on weekends, with Saturday and Sunday as regular working days and time off provided on weekdays.

Ready to make a meaningful impact through your talents and expertise? Apply now and join a mission-driven team dedicated to improving daily life for millions!

Moon Active is a company driven by the mission to become a global leader in mobile gaming. Founded in 2011, our passion for creativity, cutting-edge technology, and delivering exceptional player experiences has resulted in games enjoyed by millions worldwide.
 

We're looking for a Site Reliability Engineer to join our talented community of professionals in our Warsaw office and contribute to the ongoing success of our leading mobile gaming products.
 

The Site Reliability department focuses on ensuring the continuous smooth operation of live production systems that serve millions of players globally. You will support production activities by troubleshooting, developing, maintaining, and documenting technical solutions related to Moon Active’s production infrastructure.
 

Responsibilities

• Ongoing monitoring and control of the availability of the different services of the production 24/7
• Monitoring and detecting problems in the production environment, as well as 1st and 2nd tier infrastructure and application troubleshooting
• Working within Operations with interfaces to Product, R&D and Support teams to escalate, troubleshoot and resolve complex issues
• Ensuring proper documentation is provided for all supported SRE activities and standards

Requirements

• Basic experience with Linux based systems
• Scripting experience (Python/Bash/etc)
• Basic monitoring experience
• Good communications skills
• Troubleshooting and problem-solving skills
• Ability and motivation to work in a team and in rotating shifts 24/7 (~3-6 night shifts a month)
• Proficiency in English

Advantages

• Be familiar with AWS/GCP (or other cloud providers)
• Experience with monitoring tool and vendors such as Prometheus, Grafana, ELK, NewRelic, Signalfx, CloudWatch, DataDog, etc
• Experience with SQL
• Experience with IaC (Terraform)
• Experience with distributed systems, containers and Kubernetes

Benefits

• Join a global, data-driven company with a unique product and a strong R&D center
• Work in an exceptional, innovative, and dynamic environment
• Enjoy full transparency and open communication with colleagues
• Take advantage of tremendous opportunities for growth and career advancement
• Influence and help build personalized product experiences for millions of users

We offer

• Generous compensation; paid vacation and sick leave
• Comprehensive medical and life insurance for you and your family members
• From Yoga & Pilates to CrossFit & running classes - we keep moving. Plus a MultiSport card to top it off
• Comfortable office located on Królewska 16 street, Warsaw
• Free daily breakfasts and lunches, as well as a fully stocked kitchen with snacks and fruits
• The latest tech equipment, including macOS devices
• Training & Development/Tuition reimbursement
• Friend Referral Program with generous bonuses
• Friday Happy Hours and team gatherings to foster a fun and collaborative workplace culture
• Relocation bonus for non-local candidates
• Bicycle and Car parking

Default Value is an outsourcing company with 15+ years of experience, continually growing and currently expanding the Symfony team of developers. We are looking for a reliable, proactive and motivated Symfony Developer who is not afraid of challenges and is passionate about developing and implementing new ideas. 

Required skill:

• 3 + years of PHP development experience
• Passion for coding with PHP
• Strong background using Object-Oriented PHP
• 1.5 + years of Symfony framework development experience
• Doctrine ORM and migrations
• Writing CLI commands with Symfony Console
• Symfony Events and Event Listeners
• Symfony Forms
• Symfony Validation
• Symfony Serializer
• Understanding and using software design patterns
• Working with Git according to the Git Flow (or alternatives)
• Database skills (MySQL, Oracle, PostgreSQL, etc.)
• English: Intermediate

Will be a plus:

• Experience with backend refactoring and profiling
• Understanding of the application life cycle and development methodologies
• Wordpress
• RabbitMQ
• Docker, Docker Compose
• Redis
• Unit and Integration Tests
• JavaScript (jQuery, Angular, React, Vue.js)

We offer:

• Space for professional and personal growth
• Friendly and highly professional teams
• Remote (or hybrid) work model 
• Paid vacation and sick leaves 
• Competitive compensation 
• Accounting and support for private entrepreneurs in Ukraine
• Compensation for our English courses
• Opportunity to take relevant professional courses, certifications, etc

If you think your skills and enthusiasm match what we’re looking for, we’d be happy to hear from you. Send us your CV, and let’s see what we can achieve together!