Jobs

We are seeking a dynamic and detail-oriented Business Analyst to join our software development company. The focus of this Business Analyst will be on early stage future/potential projects (tenders, Requests for Proposals), including reviewing and qualifying opportunities, producing and submitting comprehensive proposals.

Important: This position requires a large volume of information processing/analysis (90%), reviewing documents, putting proposals together. There is less interactions with people (5-10%).

Key Responsibilities:

Analyze RFP Opportunities: Examine incoming RFPs to understand requirements and assess alignment with company capabilities.

Opportunity Evaluation: Evaluate the potential benefits of RFPs and make informed decisions on pursuit strategies.

Proposal Coordination: Act as the liaison for RFP processes, clarifying details and gathering necessary information with minimal direct contact.

Collaboration: Work closely with technical teams to obtain development estimates and ensure proposals are competitive.

Proposal Production: Oversee the creation and submission of detailed proposals that highlight the company's strengths.

Required Qualifications:

Strong written and spoken English for effective communication.

Ability to manage multiple tasks and meet deadlines.

Basic understanding of software development processes and terminology.

Proficiency in handling extensive documentation with accuracy.

If you are a fast learner, have good English- we will train you to be successful at your job.

Preferred Qualifications:

Experience in a business analysis or proposal coordination role within a software development or IT context.

Familiarity with project management tools and CRM software.

Why Join Us:

Join a vibrant, innovative team in a growing company.

Work on diverse projects with opportunities for significant contributions.

Competitive salary and benefits package.

We are looking for a Senior BI Developer to join our team. This role involves designing, developing, and maintaining BI solutions. Your primary goal will be to create robust BI solutions that enable accurate and insightful reporting for key stakeholders.

Your tasks

• Develop and maintain BI solutions using the MS Power BI stack, including dashboards, reports, and data models.
• Design and implement data pipelines, transforming manual processes into automated workflows for aggregating and analyzing warranty data
• Collaborate with cross-functional teams to understand data requirements and ensure accurate data mapping and integration
• Work with SSAS, SQL, OLAP, DAX, and tabular cube models, and assist in migrating and integrating these systems into modern BI solutions
• Monitor and improve data quality and performance of BI solutions to ensure timely and accurate delivery of insights

Requirements

• Proven experience as BI Developer, with strong expertise in MS Power BI and related tools
• Good conceptual and technical knowledge on MS tabular model
• Good SQL scripting skills
• Good on translating functional requirements to SQL codes 
• Experience in building and optimizing data pipelines and workflows
• Strong analytical skills with the ability to translate business requirements into technical solutions
• Good written and spoken English

The Client is dedicated to curating premium live event experiences with the goal of creating memories that will last a lifetime for their guests. With over two decades of experience, the company has redefined luxury hospitality with unsurpassed access, trusted VIP service, and expertise in event planning, travel, hospitality, and corporate ticket sales, providing seamless convenience, comfort, and elevated entertainment for both personal and corporate clients. 

Candidate requirements (Experience, competency, etc. ) 

Hands on experience with SQL 

Strong experience with DBT 

Experience with Snowflake 

Experience with BI tools 

Great communication skills 

Upper-Intermediate English level 

Good presentation skills 

Previous experience as a business analyst is a plus 

Responsibilities 

This person wouldn’t be expected to do any ML work. 33% of the time this person would be required to do requirements' gathering and stakeholders' communication work, translate their requirements to data. This role is stakeholder facing and does require good communication skills. The other 33% of the role will likely be data modeling and transformation work in DBT The last 33% is Dashboard Development in Omni (close to Looker or Tableau). This work will be closely connected to Product Managers 

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

The CHI Software team is not standing still. We love our job and give it one hundred percent of us! Every new project is a challenge that we face successfully. The only thing that can stop us is... Wait, it’s nothing! The number of projects is growing, and with them, our team too. And now we need a Middle/Senior Power BI Engineer.

About the client:

Founded in the Netherlands over 180 years ago, the customer is a global leader in information services and expert solutions for professionals in the health, tax and accounting, risk and compliance, finance, and legal sectors. As of 2017, the company was recognized by Corporate Knights as one of the 100 most sustainable companies in the world. The company currently operates in over 150 countries.
Location: Bulgaria, Georgia, Hungary, Lithuania, Poland, Uzbekistan.
 

Requirements:

• 4+ years of hands-on experience with Power BI, including creating and optimizing dashboards, reports, and data visualizations that effectively communicate insights to stakeholders;
• Skills in Excel for data manipulation, advanced functions (e.g., pivot tables, VLOOKUP, INDEX-MATCH), and integration with Power BI for seamless data sourcing and transformation;
• Practice using Microsoft Forms to collect data and connect responses to Power BI for real-time feedback and insights from end-users;
• Familiarity with connecting Power BI to Azure data sources (e.g., Azure SQL Database, Azure Data Lake) and managing data flows to pull in data securely and efficiently;
• Competency in integrating Power BI with AWS data sources (e.g., Amazon RDS, Redshift) using direct connections or APIs to provide a unified data view across platforms;
• Proficiency in data modeling, including knowledge of DAX for creating calculated measures, KPIs, and handling complex business logic within Power BI;
• Experience with data extraction, transformation, and loading (ETL) processes, utilizing Power Query and Power BI’s data transformation tools to prepare data for reporting;
• Сommunication skills to work with business units to understand requirements, provide insights, and develop solutions that meet both technical and business needs;
• Knowledge of best practices for data security, privacy, and compliance, especially when working with sensitive data across AWS and Azure environments;
• Ability to design, implement, and manage workflows using Power Automate to automate data processes, alert systems, and report distribution, enhancing productivity and efficiency.
   

Responsibilities:

• Design, develop, deploy, and maintain Power BI report solutions;
• Сreate new Power BI dashboards;
• Сreate dashboards for mobile view;
• Write and execute queries upon request for data;
• Test products for accuracy prior to deployment;
• Continuously improve performance and reliability of reports;
• Recommend additional options for reporting and analytics.

For our client - Physician's Choice (American product company) - looking for passionate, results-driven Data Analyst, who is highly organized, detail-oriented, and an efficient multi-tasker with a get-it-done, figure-it-out attitude.  

Important: you need to work a set schedule from 4 PM to 1 AM (with a 1-hour break).

WHAT YOU WILL DO:

• Design, develop and maintain business intelligence reports and dashboards using Microsoft PowerBI
• Create and manage BI and analytics solutions that turn data into knowledge
• Collaborate with teams to integrate systems and build data infrastructure
• Check data for inaccuracies and inconsistencies
• Analyze and interpret complex data sets and transform the data into insightful information
• Conduct complex data analysis and report on business performance
• Assist with decision making by creating detailed reports
• Implement new data analysis methodologies
• Train end-users on new reports and dashboards

JOB QUALIFICATIONS:

• Bachelor's degree in Computer Science, Data science, Business Analytics, or related field
• Proven experience as a BI Developer or Data Analyst, deep knowledge of PowerBI
• Deep understanding of databases, data analysis procedures, and data visualization
• SQL: deep knowledge 
• Python and R: nice to have 
• Proficiency in extracting and manipulating data sets
• Excellent analytical thinking with the ability to look at data and detect trends and patterns
• Strong communication and presentation skills
• Attention to detail and problem-solving abilities
• Excellent verbal and written communication skills (English: Upper intermediate)
• Working a set schedule from 4 PM to 1 AM (Ukrainian time) (with a 1-hour break), perfect for those who prefer a later shift.

 ABOUT OUR COMPANY:

Our founder, Logan Chierotti, almost lost his hearing as a teenager. When modern medicine couldn't help, natural supplements restored his hearing. This life-changing moment inspired Logan to establish Physician's Choice in 2017. After 5 years of extraordinary sales growth, Physicians Choice is on pace to do over $120mm in sales and is the # 1 probiotic brand on Amazon, with Brick and Mortar distribution in Walmart, Target, CVS, SAMs Club and over 70,000 retail touch points.

Our mission is to empower everybody to make confident wellness choices, guided by physician expertise and validated by real results. We do this by collaborating with leading physicians to develop straightforward, accessible probiotic supplements that deliver on promises. Join our passionate team and be part of a company making a real difference in people's lives.

WHAT'S IN IT FOR YOU:

Our commitment to quality and transparency applies not only to our products but to our people. We are focused on creating a fun, exciting, collaborative space that’s centered around health and well-being. We continue to grow Physician's Choice with Team Players that support and live out our core values of Passion, Curiosity, Proactiveness, Resourcefulness, and Getting Sh## Done. We empower everyone on our team to take control of their careers and balance their work and life in a modern, fast-paced environment.

WE OFFER:

• Competitive compensation.
• Paid Holidays.
• $75/month cell phone/internet reimbursement.
• $150/quarter wellness benefit.
• Compensation if the educational courses (professional development/English)
• Opportunity to get IT stipend to cover technical needs.
• Professional growth and development within the organization.
• Annual Bonus program dependent on hitting annual goals.
• Opportunity to participate in the value appreciation of the company over time.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

As a Middle/Senior Product Analyst at JustAnswer, you will be a Subject Matter Expert (SME) in the professional services domain driving long-term growth and leveraging the latest technologies and methodologies.

About The Role

In this role, you will drive tangible business impact by delivering high-quality insights and recommendations, leveraging your ability to combine strategic thinking and problem-solving with detailed analysis. You will collaborate closely with Product Managers and cross-functional teams, uncovering business insights, devising optimization strategies, and validating them through experiments.

What You’ll Do

• Collaborate with Product and Analytics leadership to structure and perform deep-dive analyses, delivering actionable insights into key business areas
• Analyze large datasets (internal and external) to identify growth and optimization opportunities, translating findings into business recommendations and effectively communicating them to stakeholders, including senior leadership.
• Perform Descriptive and Prescriptive Analytics using ML models, A/B and MAB experimentation, while building reports to understand business trends
• Track and implement business metrics to drive continuous improvement and support data-driven decision-making

• Act as a lead analyst, gaining deep insights into the JustAnswer audience to inform strategic decisions.

   

What We’re Looking For

• 3+ years of experience (preferably within e-commerce or customer experience products).
• Strong proficiency in Excel for analysis and business modeling
• Experience with SQL with a strong ability to write complex queries to extract information and arrive at an answer
• Experience with Google Analytics, BigQuery, PowerBI, Python/R, and ML is desirable.
• Expertise in Descriptive and Inferential Statistical Analysis, A/B testing, or Hypothesis Testing, with proven ability to analyze results.
• Excellent communication skills, with confidence in interacting across all levels of management and diverse business functions.
• English proficiency (at least strong upper-intermediate level).

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Про компанію JustAnswerJustAnswer is an online marketplace that is revolutionizing professional services by making fast, affordable expert help accessible to people everywhere. Hailed by The Huffington Post as “destined for glory,” our company is made of smart, hard-working people who know how to have fun and get things done. From doctors, lawyers, and vets to auto mechanics and tech support, the 10,000 experts on JustAnswer have helped over eight million people in 196 countries since 2003. Headquartered in the beautiful Presidio of San Francisco, our mission is simple and inspiring: “We help people.” JustAnswer, LLC is backed by investors Crosslink Capital, Glynn Capital, and Charles Schwab.

We are Onicore, a fintech company specializing in the development of products for cryptocurrency transactions.
 

Our company, registered in the USA, is powered by a talented Ukrainian team operating worldwide.
 

We are currently looking for a Senior Systems/Business Analyst who can act as an internal proxy product owner for a scrum team in the ongoing development of a high-volume payment system.
 

Responsibilities:

• Analyze business requirements and develop detailed system requirements for new functionality
• Create detailed system requirements, analyzing workflows, describing system models and business processes with stakeholders; compile and document system requirements in the form of use cases/user stories/diagrams and models
• Participate in the creation and clarification of business and stakeholder requirements supporting stakeholders
• Decompose system requirements into development tasks, set priorities, and control deadlines
• Describe APIs and protocols, and implement tasks with third-party services
• Collect information and solve problems, even without documentation
• Together with a system architect define approaches to performance/throughput/security problem-solving
• Be responsible for requirements management, write, maintain, and approve documentation
• Set tasks in Jira, be in charge of product backlog, define dependencies between tasks and coordinate development with the team
• Collect, process, and analyze internal users feedback, and provide training, if needed
• Improve existing algorithms and logic
• Documentation, preparation of user manuals, release notes, tutorials
   

Requirements:

• Over 3 years of experience as a Systems Analyst in domains - Payment Systems,  Payment gateways/payment aggregators, Card or Crypto processors, Trading systems or Core Banking systems;
• Extensive experience in preparing high-quality system analysis artifacts - logical system architecture, flow diagrams (flowchart or/and BPMN or/and UML), sequence diagrams, user stories/use cases, GUI Mockup flows/wireframes, Data Models, Data dictionaries;
• Extensive experience with REST/SOAP APIs and service oriented applications;
• Attention to detail is a must, high communication skills, abstract thinking, ability to identify non-obvious scenarios and “bottlenecks” in the proposed solution;
• A clear understanding of the principles and specifics of developing and implementing software products, practical experience working within the agile project management frameworks, namely - Scrum will be a big plus;
• Skilled in writing functional, business, and technical documentation;
• Relational database design knowledge (you won’t need to query complex data with SQL, but you need to have solid understanding of SQL DBs);
• Experienced in setting and controlling metrics;
• Fluent in Ukrainian/Russian language and at least Intermediate in English (all requirements documents must be written in English).
   

Nice to haves:

• Experience in B2B segment user research
   

We offer:

• 🏥 Medical insurance
• 🤓 Paid courses, conferences, training sessions, workshops etc.
• 💂 English classes
• 💪 Sport compensation
• 💼 Legal assistance
• 🧗‍♂️ Motivated and goal-oriented team
   

Ready to make a difference? Apply now and become a part of our journey!

TeqBlaze, a trailblazer in the AdTech industry, is looking for a Business Analyst who is passionate about quality, thrives in fast-paced environments, and is eager to make a tangible impact in AdTech.

Requirements:

• Experience as a Business Analyst/Product manager/BA combined with Project Management of 2+ years;
• Strong analytical and problem-solving skills with the ability to analyze complex data sets, extract insights, and make data-driven recommendations;
• Experience in creating and maintaining tech/feature/product documentation;
• Understanding of gathering the requirements to design detailed feature descriptions for tech team implementation;
• Proactive attitude towards learning and staying updated on industry trends, emerging technologies, and best practices in business analytics and ad tech;
• Willingness to work on product development and improvements;
• English: Upper-Intermediate and above, both verbal and written;
• Good knowledge of Atlassian instruments (Jira, Confluence) is a must.

Responsibilities:

• Collaborate with clients to gather and prioritize new features and enhancement requirements;
• Translate business needs into clear and actionable product requirements;
• Create and describe features from scratch and work with existing feature improvements/change requests;
• Conduct in-depth product research on industry trends, competitor analysis, and emerging technologies within the ad tech domain;
• Share the vision;
• Assist in developing product roadmaps and strategic plans based on market research, customer feedback, and business objectives;
• Participate in customized features upsell to customers based on their product needs;
• Develop comprehensive documentation, including product specifications, user guides, and technical documentation.

At TeqBlaze, innovation isn’t just what we do—it’s who we are. As a leader in the AdTech sector, we’re reshaping how digital advertising operates globally. Our mission is to craft cutting-edge white-label programmatic solutions that not only meet but anticipate the needs of our clients. With a focus on technology and a flair for creativity, we transform challenges into opportunities and data into insights.

Our team is a powerhouse of industry experts who thrive on the latest trends and technologies. By joining us, you become part of a dynamic community that values bold ideas and collaborative problem-solving.

Perks of working at TeqBlaze:

• Tailor your work environment to fit your lifestyle with options ranging from fully remote to hybrid, or immerse yourself in our dynamic office settings in Kyiv, Lviv, Odesa, or Mykolaiv.
• Propel your professional journey forward with access to many resources, including specialized courses, industry conferences, and a vast electronic library.
• Your efforts and achievements are valued here, reflected in performance-based salary reviews that reward your contributions.
• Enjoy a well-rounded life with 22 paid vacation days annually, comprehensive health coverage, paid sick leaves, and access to professional mental health resources.

If you have a knack for detail-oriented work and are looking for an opportunity to collaborate with a team of talented professionals, this is your chance to play a pivotal role in shaping the future of advertising technology. Dive into a role where your efforts are recognized and rewarded as you help us propel our business and our clients’ success forward.

Ready to elevate your career at TeqBlaze? We’re excited to see what you can bring to our team!

Akurateco is a payment orchestration & white-label payment gateway software provider, a fully brandable solution with 250+ integrated payment providers worldwide allowing users to own a ready-to-use PCI DSS payment gateway and manage multiple payment channels in one single place.

We are looking for a sharp, proactive professional Senior Business Analyst/Team Lead, who thrives at the intersection of business and technology.

Requirements:

• At least 5 years of hands-on experience in business analysis, particularly in the fintech, financial services, or payment processing industries.
• Proven expertise in analyzing business needs and translating them into clear, actionable requirements (user stories, acceptance criteria, risk assessments, and dependency mapping).
• Strong understanding of system analysis principles, including data flows, architecture components, and API interactions.
• Solid background in Agile methodologies (JIRA, Confluence), with experience in backlog refinement, sprint planning, and documentation.
• Exceptional analytical, problem-solving, and communication skills, with a focus on stakeholder management.

• Fluent in English (B2+) with excellent written and verbal communication skills.

   

Nice to Have:

• Experience with APIs, system architecture, or databases will be an advantage.

Key Responsibilities:

• Capture, analyze, and validate business requirements by working closely with internal and external stakeholders.
• Lead discovery sessions, workshops, and requirement-gathering meetings to align technical solutions with business objectives.
• Analyze third-party API documentation and create integration specifications for back-end developers.
• Maintain clear and detailed documentation, including use cases, process flows, UML diagrams, and wireframes.
• Define and document structured functional and non-functional requirements, ensuring clear prioritization based on business needs, feasibility, and risk.
• Act as a bridge between business and technology, translating business needs into technical specifications.
• Collaborate with solution architects and developers to refine system requirements and ensure technical feasibility.
• Assist in functional testing and validation to ensure that requirements are met before deployment.

• Update and enhance internal and external documents.

   

We offer:

• A dynamic and innovative work environment;
• Full remote work;
• Competitive compensation package;
• 20 working days of vacation and paid sick leaves;
• Corporate English classes.

Join our Online Data Engineering & Tracking (ODET) Team as a Tracking Engineer. Collaborate with global marketing, product, and cross-business teams to provide cutting-edge tracking and data engineering solutions. Maintain and develop the Sixt global web & app tracking architecture alongside the Data Engineering Wing. Manage the CDP (mParticle) and implement Server-Side Tracking Architecture using Google Stack

Responsibilities:

•Maintain the Sixt global web & app tracking architecture platform together with the Data Engineering Wing

•Become technically responsible for the CDP (mPartice) will do a global assessment and complete reconfiguration, so that in the future maintain, continuously develop and evolve the platform to meet marketing and product business needs and smoothly transition marketing processes into the CDP service

•Together with another Tracking Engineer complete the setup of our Server-Side Tracking Architecture Platform based on Google Stack (SSGA4 + SSGAds in SSGTM deployed on Docker/Kubernetes Cluster)

•1-2 years perspective — move/evolve into a data engineer professional who will be responsible for the overall architecture of digital data management for marketing and product customers, as well as the overall architecture of tracking, supporting the current MarTech and AdTech stack

Required Skills:

•6+ years of experience as Web & App Analytics (as an Implementation Engineer) / Digital Tracking Engineer / Digital Analyst position(s). Strong experience in Universal GA, GA4, SSGTM, GTM, SSGTM Implementation on global projects (20-40 countries with monthly traffic >2M Users)

•Experience performing Data Engineering functions. Understanding of how to design lightweight ETL/ELT pipelines for efficient data ingestion, optimizing current data pipelines for performance, reliability and scalability using Airflow (or similar solutions)

•Strong understanding of Server-Side Web Tracking Concept, experience of integrating and setting up SSGTM, SSGA4, SSGAds from scratch on GCP or AWS outline with further maintenance and technical refinements depending on customer objectives and strategy of utilizing. Experience in UA -> GA4 service migration

•Expertise in CDP technology (segment, tealium, adobe) including end-to-end mParticle integration, maintenance, and optimization. Skilled in clickstream event mapping, schema management, troubleshooting, and categorization

•Expertise in dataLayer concepts for web clickstream tracking, including forwarding data to GA4, mParticle, and ad platforms (Google Ads, Meta, Floodlight). Skilled in monitoring and debugging tracking issues using DevTools, Charles, and HTTP request monitoring

•Strong knowledge of custom event tracking and clickstream analytics, managing events in GitHub or cataloging systems like AVO. Experienced in defining tracking specs, schemas, and best practices to ensure accurate data collection

•Proficient in app tracking with Firebase, Adjust (or AppsFlyer), and CDPs, integrating web and app data for an omnichannel digital view. Experienced in setting up Adjust from scratch based on marketing goals and debugging app tracking issues

•Good understanding of cloud-based data warehouses, lakes like BigQuery, Redshift, and Athena to store and process large-scale user-behavior events datasets

•Good understanding of optimizing data processing workflows by leveraging cloud services like AWS Glue. Automate data ingestion and transformation using Python and SQL

Nice to Have:

•Understanding of monitoring and logging (e.g., Prometheus, Grafana, Datadog) to track system health

•Master’s degree in information technology, computer technology, economics or other related fields

We offer:

• High salary (settlement to euro)
• Full time employment as internal employee of Sixt TECH Ukraine
• People-oriented management without bureaucracy
• A challenging job where you can learn and grow
• Paid vacation — 25 calendar days
• Educational budget
• Medical insurance
• Both, gym and foreign language study

About AnyBiz.io

AnyBiz.io is a cutting-edge AI-powered sales automation platform that helps startups and small businesses connect with their ideal clients. Our technology automates lead generation, optimizes engagement, and drives revenue growth for our customers.

To enhance user satisfaction and product adoption, we are looking for a Customer Experience Analyst to join our team. This role is critical in ensuring an outstanding user experience by analyzing customer interactions, identifying areas for improvement, and implementing data-driven solutions to enhance engagement, retention, and satisfaction.

About the Role

As a Customer Experience Analyst, you will analyze customer behavior, engagement trends, and feedback to improve the overall customer journey. You will collaborate with product managers, support teams, and marketers to ensure data-driven decisions that enhance user satisfaction.

This is a full-time role working under a contractor form of cooperation.

Key Responsibilities

• Gather and analyze customer interaction data using tools like Mixpanel and Segment to uncover patterns in user behavior and engagement.
• Map out customer touchpoints and identify pain points, friction areas, and opportunities for improvement.
• Design and execute A/B tests to assess changes in user experience, onboarding flows, and engagement strategies.
• Collect and analyze feedback from various channels (support tickets, surveys, customer interviews) to understand customer needs and enhance product usability.
• Develop and monitor strategies to improve user retention, customer satisfaction, and lifetime value.
• Stay updated on industry trends and competitor strategies to improve our customer experience approach.
• Work closely with the product, marketing, and support teams to align strategies and improve customer interactions.
• Create detailed reports and dashboards to track KPIs such as user churn, NPS (Net Promoter Score), customer engagement, and support effectiveness.

Qualifications

Required Skills & Experience

• 3+ years of experience in a Customer Experience, Product Analysis, or Customer Insights role, preferably in SaaS or B2B environments.
• Strong expertise in Mixpanel (or similar product analytics tools) and Segment (for data integration and customer tracking).
• Experience in customer data analysis and deriving insights from behavioral data.
• Proficiency in A/B testing and user behavior analysis.
• Fluency in English is required.
• Strong problem-solving skills with an analytical mindset.
• Excellent communication skills, with the ability to translate data into actionable insights.
• Experience working with customer feedback tools and interpreting user sentiment.
• Ability to thrive in a fast-paced startup environment, balancing multiple projects.

Nice to Have

• Experience working with Google Data Studio for customer experience reporting.
• Familiarity with customer journey mapping tools.
• Basic knowledge of Figma for reviewing UI/UX enhancements.

What We Offer

• Full-time role in office in Vinnytsia, Ukraine (with daily meals provided in the office) or remotely
• Contract via FOP (Private Entrepreneur)
• 12 PTO days, 10 sick days, and recognition of public holidays
• Opportunity to work in a fast-growing SaaS company with a global team
• Access to cutting-edge tools and professional development resources

Interested? Apply now and become part of our team!

We are looking for a Senior Business Analyst with strong SQL skills to support data management and system improvements. The role involves onboarding data providers, managing data dictionaries, enhancing system functionality, and ensuring data quality.

Key Responsibilities:

• Manage data onboarding and integration processes.
• Ensure data accuracy by resolving inconsistencies with data providers.
• Analyze and document functional requirements for system enhancements.
• Strong SQL skills required – work with ER diagrams, data dictionaries, and direct SQL queries.
• Collaborate with UX/UI designers to improve user experience.
• Develop and execute test cases for system improvements.
• Engage with business users to gather feedback and provide system training.
• Identify opportunities for automation and process optimization.

Requirements:

✅ 5+ years of experience in a Technical Business Analyst role.
✅ Strong SQL expertise – ability to read, analyze, and write complex queries.
✅ Data modeling knowledge – familiarity with ER diagrams and data dictionaries.
✅ Experience in documenting functional requirements and working with large datasets.
✅ Proficiency in Excel – VLOOKUPs, pivot tables, and data analysis.
✅ Strong analytical and problem-solving skills.
✅ Excellent communication and stakeholder engagement skills.

Nice-to-Have Skills:

🔹 Experience with Collibra and/or Solidatus.
🔹 Banking sector experience and familiarity with financial data.
🔹 Understanding of Agile software development.
🔹 Experience working with large datasets, APIs, or Kafka data streaming.

English: B2 (Upper-Intermediate) or higher.

Trueplay is a Loyalty Booster Suite that enables iGaming brands to build lasting customer relationships based on trust and mutual benefit. It features three programs that ensure player interactions with gambling platforms are exciting right from the start.

We offer solutions on three epic levels:

• Acquisition and engagement — CopyStake introduces users to an iGaming website, allowing them to bet alongside their favorite streamers.
• Retention — the Play to Earn and Hold to Earn loyalty programs keep player engagement high by guaranteeing rakeback and distributing a share of the platform’s revenue.
• Brand equity — the tokenization of loyalty points helps transform users’ affinity for a brand into a personal interest in its financial success. In Trueplay’s take on Web3 loyalty, players feel like casino stakeholders.

More than 20 iGaming brands from 18 markets are fostering player loyalty with Trueplay. 

We are looking for an experienced Data Analyst with a strong background in data analytics, reporting, and visualization to join our team. In this role, the Data Analyst will be responsible for analyzing complex datasets, generating insights, and supporting data-driven decision-making across various business functions. The ideal candidate will work closely with engineers and other stakeholders to enhance reporting accuracy, optimize data processes, and provide actionable insights to improve performance.

 

It is important for us that you have/are:

• 2+ years of experience in iGaming/customer experience products (B2B, B2C products)
• Advanced proficiency in SQL
• Proficiency in Tableau or similar tools
• Solid statistical knowledge and experience in using statistics to analyze complex data
• The ability to transform business problems into analytical solutions
• Flexible, self-motivated, proactive, and a critical thinker
• Upper-intermediate level of English
  
   

You will be responsible for:

• Supporting existing and developing new management reports
• Analyzing product metrics, funnels, and providing recommendations for improving product metrics
• Implementing and tracking business metrics that will help drive business
• Analyzing and optimizing current processes
• Working with Tableau using SQL
• Generating high-quality reports that enable the team to quickly respond to changes and make informed decisions
• Finding insights for project growth
• Validating and launching A/B tests
• Covering all user actions with analytical events
• Continuously searching for product weaknesses and areas for improvement
• Monitoring and generating reports using Hotjar to analyze user behavior and engagement trends
• Optimizing data processing to improve report speed and reduce database load
• Enhancing the accuracy of player behavior predictions
• Automating the data collection and analysis processes

We offer:

• Two meeting hubs in Warsaw, Poland, and Kyiv, Ukraine
• Flexible working hours
• Compensation that includes coverage for 20 days to recharge and unwind
• Additional support covering 14 days for health-related matters when needed
• Support in professional growth during the initial months, with guidance from experienced team members
• Engaging corporate events and activities
• Competitive financial compensation

Ми шукаємо Performance аналітика рівня Senior, який приєднається до нашої команди та відіграватиме ключову роль у розробці продуктів для нашого клієнта - великої американської компанії, що інвестує в дані та аналітику. Компанія розвиває ключові компетенції, навички та досвід, веде багатопрофільний бізнес і прагне залучати споживачів за допомогою виняткового мультиканального досвіду.

Кваліфікація:

• 5+ років досвіду роботи на посадах, пов'язаних з даними та аналітикою;
• Досвід роботи з SQL та Python;
• Високий рівень статистичного мислення та володіння аналітичною методологією;
• Досвід роботи з інструментами BI, звітності та виявлення аномалій;
• Досвід роботи з моделями прогнозування є перевагою;
• Сильні презентаційні навички, зі здатністю адаптувати контент до аудиторії;
• Досвід роботи в одній з наступних галузей є перевагою: готельно-ресторанний бізнес, ігри, електронна комерція, роздрібна торгівля;
• Ступінь бакалавра в галузі науки, техніки, інженерії або математики.

Обов'язки:

• Бути аналітичним партнером для наших бізнес-напрямків та зацікавлених сторін вищого керівництва;
• Моніторинг ефективності: сприяти визначенню та впровадженню значущих ключових показників ефективності (KPI) для моніторингу ефективності мультивертикальної бізнес-екосистеми;
• Клієнтські інсайти: аналізувати та розуміти, як маркетингові кампанії, зміни в продуктах та нові послуги впливають на загальний клієнтський досвід та цінність. Проактивно ділитися інсайтами та бізнес-рекомендаціями із зацікавленими сторонами та вищим керівництвом;
• Аналіз ринку та конкурентів: Відстежувати ринкові тенденції та результати діяльності конкурентів;
• Тісно співпрацювати з командою керівництва для вимірювання успіху нашої бізнес-стратегії та прогресу в реалізації її дорожньої карти.

Ми пропонуємо:

• Професійну спільноту: досвідчені колеги, які готові ділитися своїми знаннями.
• Демократичний менеджмент: багато наших співробітників працюють в компанії протягом тривалого часу і щиро віддані своїй справі.
• Енергонезалежний комфортний офіс: наші офіси обладнані генераторами та стабільним інтернетом, тому ми можемо працювати навіть під час відключення електроенергії. Також на затишних кухнях завжди є смаколики та напої.
• Піклування про здоров’я: медичне страхування: оплачувані лікарняні, компенсацію занять спортом.
• Оплачувану відпустку — work-life баланс є невід’ємною складовою нашого успіху.
• Вивчення та практику англійської мови: безкоштовні курси, спілкування з колегами та клієнтами з різних країн, Speaking Club.
• Регулярне оцінювання результатів роботи та кар’єрний розвиток.

Про проєкт:

Hard Rock — це не просто всесвітньо відома мережа ресторанів, казино та готелів, а й інноваційна компанія, яка постійно рухається вперед, впроваджуючи передові технології для покращення досвіду своїх гостей. Наразі Hard Rock активно проводить цифрову трансформацію, будуючи з нуля нову платформу даних, яка слугуватиме фундаментом для подальшого розвитку компанії. Ця платформа буде інтегрована з бізнес-додатками і не лише підтримуватиме аналітику, але й прийматиме рішення на основі даних щодо контенту, який буде показаний клієнтам, а також допомагатиме визначати, які продукти та послуги пропонувати.

EN

We are looking for a Senior Performance Analyst to join our team and play a key role in product development for our client—a large American company investing in data and analytics. The company is developing key competencies, skills, and expertise, operating a multi-vertical business, and striving to engage customers through an exceptional omnichannel experience.

Qualifications:

• 5+ years of working experience in Data and Analytics roles;
• Proficient with SQL and Python;
• Strong literacy in statistical thinking and analytical methodology;
• Experience with BI, reporting, and anomaly detection tools;
• Experience with forecasting models is a plus;
• Strong presentation skills, with the ability to tailor contents to the audience;
• Industry knowledge is a plus in one of more of the following: hospitality and entertainment, gaming, e-commerce, and retail;
• Bachelor's degree in Science, Technology, Engineering, or Mathematics.

Responsibilities:

• Be the analytical partner to our Line of Business and senior management stakeholders;
• Performance Monitoring: drive the definition and adoption of meaningful KPIs, to monitor the performance of a multi-vertical business ecosystem;
• Customer Insights: analyze and understand how marketing campaigns, product changes, and new services impact the overall customer experience and value. Proactively share insights and business recommendations with stakeholders and senior management;
• Market & Competitor Analysis: Monitor market trends and competitor performance
• Work closely with the leadership team to measure the success of our Business Strategy and progress through its roadmap.

We offer:

• Professional community: experienced colleagues who are ready to share their knowledge.
• Democratic management: many of our employees have been with the company for a long time and are sincerely dedicated to their work.
• Energy-independent office: our offices are equipped with generators and stable Internet, so we can work even during power outages. There are always goodies and drinks in the cozy kitchens.
• Health insurance, paid sick leave and sports reimbursement: taking care of your health is important to us.
• Paid vacation: work-life balance is an integral part of our success.
• Learning and practicing English: free courses, communication with colleagues and clients from different countries, Speaking Club.
• Regular performance reviews and career development.

About the Project:

Hard Rock is not just a world-renowned network of restaurants, casinos, and hotels, but also an innovative company that is constantly moving forward by implementing cutting-edge technologies to enhance the experience of its guests. Currently, Hard Rock is actively undergoing a digital transformation, building a new data platform from scratch that will serve as the foundation for the company’s future development. This platform will be integrated with business applications and will not only support analytics but also drive decisions based on data regarding the content shown to customers and help determine which products and services to offer.

Надсилаючи своє резюме, Ви тим самим даєте згоду на обробку своїх особистих персональних даних відповідно до Закону України “Про захист персональних даних” від 01.06.2010 р. № 2297-VІ з метою потенційної подальшої співпраці.

We seek a detail-oriented and motivated Data Analyst to join our dynamic team ✨ In this role, you will work with data, uncover insights, and support business decisions with meaningful analysis.

Requirements:
• 1+ year of commercial experience as a Data Analyst;
• Experience building dashboards with visualization tools (Looker Studio and/or Power BI);
• Knowledge of SQL, including writing efficient and optimized queries to extract, manipulate, and analyze data from relational databases;
• Hands-on experience with Google Analytics and Google Tag Manager, including tracking, analyzing, and optimizing website performance and user behaviour;
• Experience building data ETL/ELT pipelines using n8n, Make, or Zapier to integrate and automate workflows across multiple data sources;
• Attention to detail and data accuracy, ensuring high-quality analysis and reporting;
• Ability to work with cross-functional teams, understanding business needs and translating them into data-driven solutions;
• Confident written and spoken English (B2 level or above). 

Would be a plus:
• Proficiency in Google Sheets, including advanced formulas;
• Basic experience with Amplitude or similar analytics tools;
• Basic programming skills;
• Proficiency in LLMs usage in daily tasks;
• Knowledge of Machine Learning (ML) concepts;

• Bachelor’s or Master’s degree in a technical field.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Interview with the hiring team  ➡️ Job Offer

If you have the skills, passion, and determination we're looking for, apply now to become part of our exciting journey ⭐️