Jobs

Job Description

• Proven 5+ years of experience in performance testing for microservice architectures.
• Strong hands-on experience with Kubernetes (kubectl command line)
• Experience with defining test approach and test plan for a new services
• Skilled in testing distributed services built on message broker architectures (RabbitMQ/Kafka), with emphasis on validating message flow, throughput, fault tolerance, and performance under load.
• Strong hands-on experience with application profiling and monitoring (.NET-based experience if a great plus).
• Proficiency in using Prometheus and Grafana for real-time performance analysis and reporting.
• Familiarity with application performance management, e.g. Dynatrace (preferred).
• Knowledge of Redis and MongoDB performance monitoring techniques (nice to have).
• Experience in and KSQL monitoring (is an advantage).
• Ansible knowledge for automated monitoring setup and configuration (nice to have)
• Strong analytical skills with the ability to diagnose and resolve complex performance issues.

• Excellent communication skills and ability to collaborate with both technical and non-technical stakeholders.

   

Job Responsibilities

As a Performance Engineer, should independently able to define a test strategy and test plan for a new service. Run various performance test scenario's, Review application performance, improve scalability, Resiliency of the applications (different modules) , Enhance current observability stack, etc.

Key Responsibilities:

• Design and execute performance testing strategies for microservice architectures to ensure high reliability and scalability.
• Prepare and validate test environment that includes Kubernetes deployment, Linux and windows VMs
• Monitor the performance of RabbitMQ, ensuring efficient message handling and queue management.
• Utilize Prometheus and Grafana to track, visualize, and analyze application performance metrics.
• Collaborate with development and operations teams to ensure optimal system performance and availability.
• Recommend and implement performance tuning for caching solutions, including Redis.
• Support monitoring of distributed data systems such as Kafka and MongoDB.
• Leverage tools like Dynatrace and KSQL to analyze system performance in real-time.
• Assist in performance tuning and monitoring of Kubernetes-based applications.

• Develop and maintain Ansible playbooks for automated deployment of monitoring tools and performance optimization scripts.

   

Department/Project Description

Our client's talented and diverse workforce develops disruptive robotic solutions for warehouse automation and supply chain transformation, drives results and focuses on customer satisfaction. Our modular and scalable solutions utilize existing space and high-speed robotics combined with proprietary software and technology. Since forming in 2007, it has grown to over 700 employees in North America and supports an impressive, high-profile customer base. We seek candidates who are passionate about our solution and approach problem solving with a creative mind and a commitment to excellence. If you seek a challenge and want to impact the way the world distributes product from manufacturers to store shelves, we invite you to join our team.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

Why is it yours?

PwC SDC Lviv is not just a job. This is an opportunity:

• To really feel what it is like to work in an international company.
• Learn practical skills that will be relevant in a constantly changing world.
• To be part of a team that values your ideas and supports your growth.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

What awaits you?

• Design and develop dynamic BPM applications using Appian and Pega platforms;
• Hands-on experience with both Front-End (UI) and Back-End technologies (databases, integrations, processes);
• Work within an Agile framework, primarily Scrum, to deliver top-tier solutions;
• Collaborate with a diverse, international team of experts and engage directly with clients across various industries.

Technical Skills:

• Programming skills in any language;
• Experience with databases such as MySQL, Oracle, or MongoDB (from school projects or work);
• Understanding of Agile methodologies (Scrum, Kanban) is a plus;
• 1+ years of previous experience with low-code platforms like Pega, Appian, or similar (e.g., IBM BPM, k2, Camunda, Mendix, Salesforce, ServiceNow).

Personal Qualities: 

• A strong team player with the ability to take responsibility for assigned tasks;
• Analytical mindset with a knack for logical thinking;
• Proficiency in English at a communicative level (B2);
• Enthusiasm for learning and the ability to quickly grasp new concepts and technologies;
• A creative approach to problem-solving;
• Previous experience in a consulting environment is a plus.

Ready for the challenge? Send your resume and join the team that shapes the future!

Privacy and personal data policy:
https://www.pwc.com/ua/uk/about/privacy.html

Our client is a fast-growing technology company that helps retailers and suppliers manage and share product information more effectively. Their cloud-based platform keeps product data, pricing, and inventory accurate and up to date across websites, kiosks, and other sales channels. By making product catalogs easy to use and always current, they help businesses improve customer experiences, increase sales, and simplify daily operations.
 
About the Role:
We have an opportunity to potentially staff two engineers for one of our active prospects. In this role, you will have a possibility to join a high-visibility cross-platform project. You’ll work with Ionic + Capacitor and Angular/TypeScript to build and maintain a mobile app that integrates seamlessly with a web-based platform. Working hours overlap is 8 a.m. to 12 p.m Pacific Time.

Responsibilities:
 

• Design, develop, and maintain cross-platform mobile applications using Ionic + Capacitor and Angular/TypeScript.
• Collaborate closely with backend and product teams to ensure high data cohesion between mobile and web.
• Write clean, maintainable, and scalable code with a focus on performance and quality.
• Participate in code reviews, testing, and continuous improvement practices.

Requirements:
 

• 4+ years of professional experience in mobile development.
• Strong expertise in Ionic/Capacitor and Angular/TypeScript.
• Solid understanding of cross-platform development challenges and solutions.
• Familiarity with RESTful APIs and real-time data integrations.
• Experience in Agile/Scrum teams, with good communication skills in English.

We Offer:
 

• Competitive market salary.
• Fully remote work.
• Convenient and somewhat flexible working hours.
• 28 days of paid time off per calendar year.
• The chance to work on meaningful, socially valuable products alongside a highly professional, US-based international team.
• Interesting technical challenges with opportunities to grow and learn.

Overview

We are a US-based investment management platform seeking a part-time Marketing Automation Developer to help us integrate, automate, and streamline workflows across platforms like HubSpot, WhatsApp Business API, Zapier, Make (Integromat), Google Sheets, and more.

You’ll be the first hire focused exclusively on automation and integrations, working directly with the founder and a small technical team. This role is ideal for someone who thrives in no-code/low-code environments, enjoys connecting systems, and has strong problem-solving skills.

Responsibilities

- Build and maintain no-code/low-code automations using Zapier, Make, and similar tools.

- Integrate CRMs (HubSpot) with marketing, messaging, and internal operations tools.

- Develop WhatsApp workflows using Twilio, 360Dialog, or direct API.

- Set up one-time data syncs and ongoing workflows (e.g., contact sync, event triggers).

- Implement data validation, filtering, and deduplication across workflows.

- Troubleshoot failed Zaps and automation issues quickly.

- Collaborate with the founder on marketing operations strategy.

- Document all workflows and processes for transparency and scalability.

Requirements

- Proven experience with Zapier and/or Make (Integromat).

- Hands-on experience with HubSpot (lists, contacts, workflows, webhooks).

- Familiarity with APIs, webhooks, JSON, and basic HTTP authentication.

- Experience implementing WhatsApp Business API (Twilio/360Dialog or direct).

- Strong attention to detail and ability to debug workflows.

- Excellent communication and documentation skills.

Nice to Have

- Knowledge of Google Apps Script, Calendly, Typeform, Webhook relay.

- Experience in data migration or ETL.

- Exposure to marketing funnels, email workflows, Apollo sequences, or WhatsApp automation.

Role Details

- Type: Part-Time / Contract

- Hours: ~5–10 hrs/week (flexible)

- Availability: Must allow some overlap with US West Coast hours (PST) for sync-ups.

Start Date

- Immediate — we’re ready to move forward with the right person.

Expected Cooperation Length

- Long-term — this is a foundational operations role, with future scope to expand into larger automation and platform integration tasks.

ABOUT US:
 

BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background.

Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits.
 

YOUR IMPACT:
 

• Gather data on competitors and analyze their strategies, operations, and marketing methods;
• Generate hypotheses based on collected and analyzed data to provide strategic recommendations;
• Search for and analyze trends in the digital health and fitness market, mobile apps, and web space;
• Monitor emerging technology and fitness trends;
• Provide actionable insights based on the research findings.
   

ABOUT YOU:

• Experience in conducting market and competitor research;
• Ability to understand market research results and use them alongside in-market data to craft meaningful insights and narratives;
• Familiarity with qualitative research methodologies;
• Strong analytical and critical thinking skills;
• Excellent attention to detail — the ability to find relevant data and filter out noise;
• Theoretical knowledge of key product-related metrics;
• Understanding of key factors that drive product growth (such as UX, advertising, and sales techniques);
• Upper-Intermediate level of English.
   

Our mission is creating happiness within since we believe that having your mind and body in complete harmony is key for overall health and quality of life. We plan to capture the growth of the Global Health Market, and our ideal candidate will focus on building the largest health tech company in the world. 💪
 

The success of the product became possible through the hard work and dedication of 400+ talented and forward-thinking employees who are true experts in their field. We're one of the biggest partners of Facebook, Google, Snapchat & Twitter within the CEE region.🌎
 

Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.🚀
 

Competitive salary. Compensation that will help you focus on your projects and personal development.

Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.

Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the Kyiv office.

Health&Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

Rest. We organize team buildings, parties and various team activities to boost our collaboration.

On behalf of our Client from Denmark, Mobilunity is looking for a  Support specialist.

Our client presents itself as an e-commerce solutions provider for the construction industry and currently it is owned by Danish Trade Association. The company aims to make e-commerce easy and clear for the industry’s participants, whether they are suppliers or construction centers. Today, the company offers both EDI and webshop solutions to promote trade between the building centers and their suppliers. More than 250 suppliers and over 400 resellers use their IT solutions.

Responsibilities:

• Develop and maintain XSLT transformations (maps) for Microsoft BizTalk Server 2020
• Create and modify BizTalk pipeline components (basic knowledge of C#/.NET required)
• Automate integration and operational processes using PowerShell

Core requirements:

• Strong experience with XSLT (XSD, XPath, Schematron, etc.)
• Proficiency in PowerShell scripting for automation
• Solid understanding of SQL/MS SQL
• Ability to confidently work with Visual Studio

Will be a plus:

• Experience with EDI processes and supporting AS2
• Basic knowledge of C#/.NET
• Knowledge of Windows/Linux administration
• Experience with monitoring tools (e.g., Zabbix)
• Familiarity with Git for version control

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.

As a Monitor on Duty (MOD) within the Workforce Management team on the Vinted project, you will play a key role in ensuring real-time operational efficiency and schedule integrity. You will be responsible for managing agent schedules, monitoring queue performance, and coordinating with internal and external stakeholders to maintain workforce alignment.

Key Responsibilities:
 

Schedule Management & Adjustments:

• Create and maintain agent schedules in alignment with forecasted demand and agents' preferences.
• Coordinate with Team Leads and Trainers to allocate time slots for training, meetings, side tasks, and other planned activities.
• Adjust schedules in real time, including lunch breaks, shift changes, and other ad hoc updates to ensure optimal coverage.
• Review and approve agent time-off requests in accordance with staffing needs and policy guidelines.

Real-Time Queue Monitoring:

• Monitor live queue performance and agent occupancy across channels.
• Implement immediate actions, agreed with the client, to stabilize workload distribution and maintain service levels.
• Communicate with relevant departments to escalate or resolve service-impacting issues.

Operational Support & Continuous Improvement:

• Maintain documentation required for external billing and internal payroll processes, ensuring accuracy and timely submission.
• Identify and implement opportunities for process optimization and automation within the WFM function and across the project.
• Act as a communication bridge between WFM, operational management, and client representatives, providing timely updates and escalating critical issues when necessary.

Qualifications & Skills:

• Previous experience in Workforce Management or real-time operations is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and coordination abilities.
• Ability to work in a fast-paced, dynamic environment with shifting priorities.
• Familiarity with Google Sheets and Microsoft Excel; ability to work with formulas, pivot tables, and data visualization is a plus.

• We Offer:
• Competitive compensation linked to the USD rate.
• Medical insurance after the trial period.
• English classes.
• Schedule: Monday-Wednesday 10:00-19:00, Thursday-Friday - days off, Saturday-Sunday 8:00-17:00 Kyiv time.
• Corporate training and parties.

About the Role:

We are seeking an experienced Senior NetSuite / SuiteScript Developer to join our team. In this role, you will be responsible for designing, developing, and optimizing NetSuite solutions tailored to business needs. You will play a key part in shaping the ERP environment, building customizations with SuiteScript (1.0 & 2.0), and ensuring seamless integration with third-party systems. This is an excellent opportunity for someone who combines deep technical expertise with strong consulting skills to help guide clients through their NetSuite journey.

Responsibilities:

• Lead the design, customization, and implementation of NetSuite ERP solutions;
• Develop, test, and deploy advanced customizations using SuiteScript (1.0 and 2.0);
• Configure workflows, dashboards, saved searches, reports, and custom records;
• Integrate NetSuite with external systems via APIs, web services, and middleware;
• Analyze business requirements and provide expert consultation on best practices;
• Collaborate with cross-functional teams (finance, operations, IT) to optimize ERP processes;
• Troubleshoot, maintain, and enhance existing NetSuite implementations;
• Mentor junior developers and provide technical leadership;

• Stay updated with NetSuite releases and ensure compatibility with customizations.

   

Requirements:

• 5+ years of hands-on NetSuite development and consulting experience;
• Strong expertise in SuiteScript (1.0 & 2.0), SuiteTalk (Web Services/RESTlets), and SuiteAnalytics;
• Experience in NetSuite ERP modules (Finance, Order-to-Cash, Procure-to-Pay, CRM);
• Proven track record of implementing and customizing NetSuite for mid-to-large organizations;
• Proficiency in JavaScript, REST/SOAP APIs, JSON, SQL;
• Solid understanding of business processes (accounting, supply chain, CRM);
• Strong problem-solving, analytical, and communication skills;

• Ability to work independently and in a client-facing consulting capacity.

   

Nice to Have:

• NetSuite certifications (SuiteFoundation, SuiteCloud Developer, ERP Consultant) are a plus;
• Experience with integration platforms (e.g., Dell Boomi, Celigo, Mulesoft);
• Knowledge of other ERP/CRM systems;
• Experience with Agile project delivery;
• Familiarity with system security and compliance standards.

Working conditions:
🔹Part-time, flexible schedule.
🔹Remote work — ability to work from any location.
🔹Opportunity to be involved in diverse projects — from consulting and audits to full integration cycles.

We are seeking a motivated and detail-oriented KYC Specialist to join our team. You will handle customer inquiries, resolve issues, and ensure compliance with regulatory requirements by conducting thorough KYC reviews. This position is ideal for a candidate with an eye for detail, and the ability to multitask.

Responsibilities:

• Conduct thorough KYC reviews of new and existing customers in compliance with regulatory guidelines and company policies. 
• Verify customer documents, such as identification, proof of address, and other relevant documents, ensuring authenticity and accuracy. 
• Identify and report any suspicious activity or inconsistencies to the compliance team in accordance with AML (Anti-Money Laundering) policies. 
• Maintain up-to-date knowledge of KYC regulations and procedures, adapting to any changes in compliance requirements. 
• Collaborate with the compliance team to improve and streamline KYC processes, enhancing overall efficiency and accuracy. 
• Participate in cross-training sessions to stay updated on KYC requirements, enhancing versatility and effectiveness. 
• Contribute to the development of best practices for handling customer inquiries and KYC reviews, sharing insights and suggestions for improvement. 
• Assist with onboarding new team members by sharing knowledge and providing training on both customer support and KYC review processes.

Requirements:
 

• Minimum 6 months experience working on KYC/CDD within AML regulated industry 
• Experience with financial regulatory requirements, risk implications, and/or KYC related topics 
• Strong analytical and problem-solving skills 
• Proven professional ethics and integrity 
• Strong English and Ukrainian/Russian
• Strong verbal and written communication skills with a customer-focused mindset
• High attention to detail and ability to accurately review documents for compliance purposes
• Familiarity with KYC verification systems. Ability to multitask and prioritize tasks in a fast-paced environment
• A proactive attitude, with the ability to work independently and as part of a team
• Understanding of KYC regulations, AML principles, and data protection policies is preferred

Requirements:

• 1+ year of hands-on experience in blockchain development
• Solid knowledge of either:
  • Solidity and EVM-based chains (Ethereum, Polygon, etc.), or
  • Rust with familiarity with the Substrate framework
• Experience with smart contract development, testing, and deployment
• Good understanding of blockchain architecture, consensus mechanisms, and security practices
• JavaScript experience required for on-chain/off-chain integrations
• Familiarity with version control systems like Git
• Strong problem-solving and analytical skills
• English level: Upper-Intermediate (B2+)

Would be a plus:

• Exposure to Solana or other non-EVM blockchains (e.g., Cosmos, Near)
• Additional programming languages (Python, Go, etc.)
• Experience with relational databases (e.g., PostgreSQL, MySQL)
• Familiarity with cloud platforms (AWS, Heroku, DigitalOcean)
• Understanding of CI/CD tools (e.g., Jenkins, GitLab CI/CD)

We are looking for a full-time Instructional Designer to join our e-learning department. You will work on diverse projects for international clients, creating engaging and effective learning solutions. The ideal candidate is a proactive specialist with solid instructional design expertise, creative thinking, and strong communication skills in English (Upper-Intermediate or higher).

If you’re a veteran, don’t hesitate to send your CV—we’ll be glad to see you in our Gang!

Requirements

• 3+ years of proven experience in instructional design.

• Strong knowledge of instructional design methodologies (e.g., ADDIE, Bloom’s taxonomy, Kirkpatrick model).

• Ability to structure complex information and transform it into clear, engaging learning experiences.

• Hands-on experience with at least one major e-learning authoring tool (Articulate Storyline/Rise, Adobe Captivate, or similar).

• Familiarity with LMS environments and SCORM/xAPI standards.

• Upper-Intermediate level of English (confident in both writing and speaking).

• Strong attention to detail and organizational skills.

As a plus

• Experience with graphic design tools (e.g., Figma, Canva, Adobe tools).

• Knowledge of gamification principles and experience implementing them in learning solutions.

• Exposure to video production, scriptwriting for video, or basic motion design.

• Understanding of user experience (UX) and accessibility standards in e-learning.

• Previous experience working in IT or with technical training content.

• Knowledge of AI tools for content creation and optimization.

• Experience with the Open EdX LMS.

Key Responsibilities

• Conduct analysis of training needs, audience profiles, and available source materials.

• Develop instructional design strategies aligned with client requirements and learning objectives.

• Create course structures, outlines, and storyboards for various e-learning formats (videos, simulations, interactive modules, microlearning, etc.).

• Collaborate with Subject Matter Experts, project managers, designers, and developers to ensure content accuracy and effective delivery.

• Write clear and learner-friendly scripts, instructions, and assessment items.

• Ensure alignment with adult learning principles, instructional design best practices, and accessibility standards.

• Participate in quality assurance and course reviews before delivery.

• Analyze data and feedback to continuously improve learning materials and methodologies.

• Stay updated on emerging trends in e-learning technologies and recommend innovative solutions for improved learning outcomes.

Opportunities with us

• Gain experience in international projects and diverse e-learning formats.

• Work with modern tools and technologies, including gamification and AI.

• Contribute to methodology development and shape the team’s standards.

• Collaborate with designers, developers, and SMEs in a creative environment.

• Shape engaging learning solutions with room for innovation and impact.

We offer

• Remote work with a flexible working hours.

• Paid vacation: 20 days per year.

• Paid sick-leave: 15 days per year.

• Family leave.

• Compensation for English courses.

• Compensation for educational and sport activities.

• Compensation for psychologist.

• Internal lectures and knowledge sharing.

We need a consultant with hands-on experience creating integration with Epic. The consultant will act as a hybrid strategic advisor, helping us with the full integration lifecycle.

Required Qualifications:

• 3+ years integrating applications with Epic; at least 2 projects taken from design to production
• Deep hands-on experience with Epic Bridges, Interface Engine configuration, and Epic Interconnect APIs
• Strong knowledge of HL7 v2.x, FHIR R4, X12, OAuth 2.0, SMART on FHIR launch workflows
• Proven ability to architect and secure data pipelines involving PHI, adhering to HIPAA, SOC 2, and HITRUST requirements
• Strong scripting/programming skills (Python, Java, or C#) for data transformation and automation
• English at B2 level (speaking and writing)

Key Responsibilities:

• Act as a consultant on Epic integrations across the full lifecycle (design, build, testing, deployment, support)
• Configure and maintain Epic integration tools and interfaces
• Collaborate with cross-functional teams to identify integration requirements, design solutions, and provide expert guidance

About Us

Liki24 is a marketplace of healthcare products and services. Our mission is making health affordable and accessible for everyone. We aim to deliver an exceptional customer experience, providing seamless access to various goods across multiple markets, enhancing customer satisfaction, and solidifying our place as a leading health and wellness marketplace.

Your Mission

At Liki24 we are launching a new strategic direction within the commercial department aimed at making our marketplace truly attractive for customers: wide assortment, best prices, and excellent delivery conditions. We are looking for a professional who will drive projects that strengthen our value proposition, onboard new merchants, and scale their success.

What We’re Looking For:

• Analytical mindset - ability to dive deep into data, draw insights, and build hypotheses.
• Execution & speed - focus on results and delivering impact quickly, rather than overengineering processes.
• Business-oriented project management - ability to run projects that bring measurable results: more orders, cost savings, or new users.
• Helicopter view - seeing the bigger picture at the project level, not just individual tasks.
• Strong communication and stakeholder management skills.
• Ability to work in a dynamic, fast-paced, and uncertain environment.
• English - Upper-Intermediate or higher.

Tools & Experience

• Advanced Excel / Google Sheets (formulas, pivot tables).
• Experience in visualizing processes (Figma, Miro, Notion).
• Background in project or product management (e-commerce experience is a strong plus).
• Strong prioritization and time-management skills.

Key Responsibilities:

• Analyze supply markets to identify opportunities for improving the marketplace value proposition (brands, products, categories, potential merchants).
• Test new supply markets, partners, and models quickly using a “quick & dirty” approach.
• Conduct search, screening, and deep analysis of merchants, identify “fit/not fit,” and collaborate with bizdev on engaging the right partners.
• Lead merchant onboarding together with tech and content teams: ensure product feeds, mapping, pricing, and content are fully ready for launch.
• Oversee initial merchant launches (from 0 to 40 orders/day), monitor early performance, analyze PPC campaigns, fix bottlenecks, and create action plans.
• Support merchant scaling initiatives: build seller dashboards, test growth hypotheses, and launch projects to increase merchant sales and marketplace competitiveness.
• Collaborate with ecosystem partners (integrators, consultants, logistics providers) to accelerate results.

What We Offer:

• Opportunity to work in a global company with a strong social mission.
• Ability to transform your ideas into impactful realities.
• Chance to be part of an open-minded and innovative team.
• Exceptional opportunities for personal and professional growth.
• 20 paid vacation days, 21 paid sick leaves, and paid national holidays.
• Flexible schedule with the option to work from home.

This role is ideal for someone with an entrepreneurial mindset who wants to see a direct business impact from their work and become a key driver of marketplace growth at Liki24.

We are making Health! If you’re excited about growth challenges, passionate about impact, and not afraid to experiment - join us!

We are looking for a PRM (Planning, Reporting & Monitoring) Manager to join our Customer Support team. This is a standalone role (without direct reports) that plays a key part in ensuring efficient workforce planning and operational performance across multiple products and geographies. The PRM Manager consolidates marketing and retention plans, forecasts workload, builds capacity models, and monitors daily operations to guarantee optimal staffing and service levels.

HOW YOU WILL MAKE AN IMPACT

• Collect and consolidate historical performance data across ~20 products and multiple geographies.
• Translate Acquisition, CRM, Promo, and Retention plans into workload forecasts for Customer Support.
• Build capacity plans (by product, geo, support channel, and customer segment – VIP vs. casual) with precision down to 15-minute intervals.
• Forecast and manage staffing needs across channels (email, chat, etc.), ensuring alignment with business and marketing initiatives.
• Gather agents’ scheduling preferences through internal systems and match them with business needs.
• Develop and update bi-weekly workforce plans, schedules, and forecasts.
• Continuously monitor live workload and service levels, adjusting in real time by adding extra shifts, extending shifts, or releasing agents when demand is below forecast.
• Produce Plan vs. Actual reports (workload, staffing, SLAs) and recommend improvements.
• Support the Head of Support in hiring decisions by providing precise capacity and headcount planning.
• Deliver operational performance reports and dashboards covering quantitative KPIs of Customer Support.
• Act as a control point for operational efficiency, ensuring that business needs are met even when forecasts deviate.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• English proficiency B2 or higher (both written and spoken).
• Strong analytical mindset with the ability to interpret complex data and translate it into actionable insights.
• Advanced skills in Excel (pivot tables, formulas, data visualization) and experience with Power BI or similar BI tools.
• Proven experience in forecasting, workforce planning, or capacity management (preferably in a Customer Support or Operations environment).
• Ability to design and deliver clear reports, dashboards, and forecasts.
• Strong problem-solving skills and ability to make real-time operational decisions.
• High attention to detail and structured approach to planning and reporting.
• Self-driven, organized, and comfortable in a fast-paced, multi-product environment.

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We provide paid vacation days and paid sick leave benefits.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

Competera uses Big Data and Deep Learning to change the way retailers do pricing. We are known for both cutting-edge math ‘under the hood’ and for deep expertise in the pricing domain. We are now looking for a Pricing Manager who knows how to turn pricing into a growth lever.
If you enjoy working at the intersection of numbers, strategy, and market dynamics — this might be the role for you.
What you will do:

• Support customer's pricing teams during their lifecycle at Competera.
• Gain, maintain and share knowledge about customer pricing process and needs.
• Recommend improvements in customers' pricing process based on best practices.
• Work with the project team on solution requirements.
• Design AB tests with the project team.
• Configure pricing platform UI based on customer's needs.
• Train end users to use the solution effectively.
• Proactively work with users on product adoption to maximize value.
• Tactical pricing support for end users.
• Analyze pricing results.
• Participate in quarterly business reviews.
• Perform additional analytics upon request.
• Work with the product team around backlog and new feature releases.

Starter-kit needed to join the board:
 

• 5+ years of pricing experience — whether in B2B, B2C, SaaS, retail, or another pricing-focused environment.
• Hands-on with analytics — you know how to interpret data, work with pricing models, and use insights to shape strategy.
• Strong financial understanding — you’re comfortable building or working with financial models to evaluate profitability and pricing trade-offs.
• Market and product segmentation skills — you can identify customer or product segments and align pricing strategies accordingly.
• Good grasp of pricing levers — you understand how discounts, promotions, and lifecycle stages impact sales and margins.
• Comfortable with demand dynamics — you can factor in how price changes affect customer behavior and demand (aka elasticity).
• Familiarity with frameworks — exposure to approaches from firms like Nielsen or McKinsey is helpful, but not a must.

Bonus Points:
 

• Consulting background.
• Experience in product lifecycle pricing or managing promotional pricing strategies.
• Worked with cross-functional teams across sales, finance, and product.
• Exposure to statistical tools or econometric methods (Excel wizards and data storytellers are welcome!).

Soft skills:

• Decision making.
• Being able to work independently and together with a team.
• Excellent presentation skills.
• Effective communication with all levels of the organization.
• Fluent English.
• Being proactive.
   

You’re gonna love it, and here’s why:
 

• Rich innovative software stack, freedom to choose the best suitable technologies.
• Remote-first ideology: freedom to operate from the home office or any suitable coworking.
• Flexible working hours (we start from 8 to 11 am) and no time tracking systems on.
• Regular performance and compensation reviews.
• Recurrent 1-1s and measurable OKRs.
• In-depth onboarding with a clear success track.
• Competera covers 70% of your training/course fee.
• 20 vacation days, 15 days off, and up to one week of paid Christmas holidays.
• 20 business days of sick leave.
• Partial medical insurance coverage.

Drive innovations with us. Be a Competerian.