Jobs Business Analyst

We're looking for a hybrid BA + low-code automation engineer — someone who can talk to a bank's business stakeholders in the morning, and by evening have the process running as an executable workflow.

This is a role for people who think in state machines, not in Word documents.

⛔ Please DO NOT apply if you don't know

• What JSON is and how to work with it — you will live inside JSON payloads
• What Swagger is and how to test an API using Postman
• Anything about IT architecture, data types, sync vs. async, webhooks, and idempotency
• How to dive deep into a technical topic and come back with a solution
• How to model a real business process as states, transitions, and error branches

If your BA experience is limited to writing requirements and passing them to developers, this role is not for you. You will build.

We're looking for a problem solver, not a ping-pong player.

🤖 AI is mandatory, not a bonus

If you don't use AI in your daily work and can't work with AI agents — please don't write to us.

We build an AI Application Runtime, and we use AI to build it: requirement analysis, process decomposition, generating workflow logic, writing and reviewing JS/JSON inside nodes, drafting specs and documentation, building agent-driven automations for internal operations. Candidates without practical, demonstrable AI experience will not be considered.

Bring examples: your agents, your prompt libraries, your automations. We will look at them.

🚀 Project

Trigger Neobank Engine enables banks, fintechs, and telecoms to launch full digital banking products — onboarding, payments, cards, credit modules, corporate banking. Business logic is expressed as configurable, orchestrated processes rather than hardcoded services.

You will design and implement the processes that run real banking products.

🎯 What you'll do

• Elicit requirements from banks and fintech clients; convert vague business intent into precise, executable specifications
• Design process logic: state machines, decision trees, compensation and error-handling branches, SLAs and timeouts
• Build and maintain workflows in n8n / Corezoid / Node-RED — including JS code nodes, API calls, and data transformation
• Integrate external systems: core banking, processing, KYC/AML providers, payment rails, notification channels
• Design and document API contracts together with backend engineers
• Build AI-agent-based automations: routing, classification, document processing, operational assistants
• Test your own processes: Postman, log analysis, edge cases, retries, duplicate protection
• Write clean documentation: process diagrams, data flows, integration specs
• Support implementation teams during rollout and troubleshoot production behavior

🛠 Required

• 3+ years as a Business Analyst, Solution Analyst, Integration Engineer, or low-code developer
• Real, provable experience using AI tools and AI agents in daily work — mandatory
• Hands-on experience with at least one process/automation platform: n8n, Corezoid, Node-RED, Camunda, Temporal, Zapier/Make at a serious scale
• Confident with JSON, REST, webhooks, authentication (OAuth2, API keys, signatures)
• Ability to write basic JavaScript for data transformation inside workflow nodes
• Postman and Swagger as everyday tools
• SQL at a query level
• BPMN or equivalent process modelling
• Ability to structure your own work and drive a topic to closure without supervision
• Intermediate English or higher

⭐ Nice to have

• Fintech domain: payments, cards, onboarding, KYC/AML, ledgers, reconciliation
• Experience with Kafka or other message brokers
• Understanding of event-driven and microservice architecture
• Building your own AI agents / MCP tools / retrieval workflows
• Experience with server-driven UI or configuration-based platforms

📚 Mindset

• Ownership from requirement to production behavior
• AI-first: automate your own analyst work first
• Thinks about failure paths before happy paths
• Curious about what happens one layer below the abstraction

🎁 Offer

💻 100% remote

💵 Competitive salary in USD

⏰ Flexible schedule

🏦 A world-class fintech platform

🧠 Strong engineering culture and experienced leadership

🌍 Top-tier banks, fintechs and telecoms across emerging markets

🚀 Growth into Solution Architect or Product Owner

Pozotron is seeking a Business Process Engineer to join our development team. Our growing engineering team, based in Ukraine, is dedicated to creating incredible technology for audio production. The Business Process Engineer will be an instrumental part of our team, focusing on designing, documenting and implementing business processes for our users.

Required:

• 3+ years of experience in Business Analysis
• Experience with gathering requirements/feedbacks from users
• Experience with modeling of existing business processes
• Experience with designing from scratch/improving business processes
• Experience with creating detailed design documents
• Experience with formal notations, including UML, LDS and BPM
• Experience with data analysis
• Excellent problem-solving skills and attention to details
• Excellent communication skills
• Advanced level of English

Nice to have:

• Bachelor's or Master's degree in Computer Science, Information Technology, Mathematics, Physics or Engineering
• Some knowledge of statistics and customer surveying techniques
• Some understanding of databases and experience in writing SQL queries
• Some knowledge of UX/UI principles
• Some experience in QA

We offer:

• Fully remote work
• Competitive compensation, benefits, and bonus plans
• Health insurance

We are looking for a Senior Business Systems Analyst, ERP

About the Client
Our Client designs and manufactures sustainable temperature-controlled packaging for the perishable food and life sciences industries. We're a privately held, high-growth company of about 700 people. We're building the systems foundation to scale, including active Microsoft Dynamics 365 Business Central and SAP B1 implementations.

The Role
You'll be the bridge between how our business runs and how our systems support it. You'll work with manufacturing, procurement, finance, and order-to-cash teams to understand their processes and turn their needs into clear requirements. You'll configure and test solutions in Business Central/SAP B1 and our Microsoft stack. This is a hands-on role: you won't just document the work, you'll help deliver it. You'll also serve as backup coverage for our Technical Product Owner and Business Central developer.

What You'll Do

• Lead requirements sessions with business stakeholders. Map current- and future-state processes and identify gaps.
• Write user stories and acceptance criteria that developers can build from without rework.
• Configure Business Central/SAP B1 functionality and document the design decisions behind it.
• Own test planning and UAT, including test scripts, defect triage, and sign-off with business users.
• Analyze and map data using SQL for integrations, migrations, and reporting needs.
• Build and maintain low-code workflows in Power Automate and SharePoint.
• Triage production issues. Resolve configuration and data problems directly, and escalate code-level issues with clear diagnosis.
• Cover backlog management and stakeholder communication when the Technical Product Owner is out.
• Partner with BI & Analytics to make sure ERP data supports operational and financial reporting.

Requirments:

• 5+ years as a Business Systems Analyst, Business Analyst, or ERP functional consultant.
• Hands-on ERP experience across manufacturing, supply chain, or finance processes. Dynamics 365 Business Central or SAP B1 strongly preferred.
• Working knowledge of production BOMs, inventory costing, procurement, and order-to-cash flows.
• Strong SQL and data analysis skills.
• Experience writing requirements in an Agile environment using Jira or similar.
• Experience with Power Automate, SharePoint, or other low-code platforms.
• The ability to run a working session with operations or finance leaders and leave with decisions, not just notes.
• Clear, concise written communication.

Nice to Have:

• Experience in manufacturing or packaging.
• Familiarity with AL development concepts in Business Central (reading code, not writing it).
• Exposure to ITSM tools such as Freshservice.

We are looking for an experienced Business Analyst to join our team and contribute to innovative projects.

Requirements:

• 3+ years of experience as a Business Analyst in the software development industry, preferably within outsourcing companies.

• Solid understanding of the GameDev domain

• Strong experience with requirements management throughout the full SDLC.
• Hands-on experience with requirements elicitation, analysis, documentation, validation, and change management.

• Ability to translate business needs into clear and structured functional and non-functional requirements, user stories, use cases, and acceptance criteria.
• Experience working with Jira and Confluence.
• Good understanding of Agile/Scrum development methodologies.
•Strong analytical, critical-thinking, and problem-solving skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Upper-Intermediate (B2+) English or higher, both written and spoken.

What we offer:

• Remote working format
• Flexible working hours
• Informal and friendly atmosphere
• The ability to focus on your work: a lack of bureaucracy and micromanagement
• 20 paid vacation days
• 7 paid sick leaves
• Education reimbursement

Recruitment process: Recruitment interview — Technical interview

Are you passionate about turning ambiguous business needs into structured, actionable solutions? We are looking for a Strong Middle Business Analyst who can independently drive business analysis activities across discovery, presales, and delivery phases.

You will work with international Customers from various industries, helping them transform business needs into scalable software solutions. The role involves active communication with stakeholders, facilitation of workshops, and support of strategic decision-making throughout the project lifecycle.

Responsibilities:

• Lead requirements elicitation and analysis through stakeholder interviews, workshops, and discovery sessions
• Translate business needs into clear functional and non-functional requirements
• Prepare and maintain user stories, use cases, acceptance criteria, business rules, and process descriptions
• Support presales activities including RFP/RFQ analysis, scope clarification, assumptions, risks, and dependencies
• Participate in project estimation together with PMs, Tech Leads, and Solution Architects
• Facilitate Discovery phases and help structure solution scope and priorities
• Manage and prioritize requirements throughout the project lifecycle
• Maintain traceability of requirements and support change management
• Collaborate closely with engineering, QA, design, product, and project management teams
• Support backlog refinement, release planning, and UAT activities
• Identify gaps, inconsistencies, and risks in requirements and raise them proactively
• Communicate effectively with Customers and internal stakeholders

• Prepare clear documentation in Jira, Confluence, and other project tools

   

Requirements:

• 3+ years of experience as a Business Analyst in software development projects
• Strong requirements engineering skills
• Experience with stakeholder management and workshop facilitation
• Practical experience with Agile/Scrum and SDLC
• Ability to work with ambiguous or incomplete requirements and structure them effectively
• Experience with user stories, use cases, acceptance criteria, BPMN/UML, and process modeling
• Understanding of APIs, integrations, data flows, and basic system architecture concepts
• Experience participating in Discovery and/or presales activities
• Ability to define scope, assumptions, dependencies, and risks
• Strong analytical and communication skills
• Upper-Intermediate English level or higher

• Ability to work independently and take ownership of BA activities

   

Will be a plus:

• Experience with complex enterprise, integration-heavy, or regulated projects
• Experience with RFP/RFQ preparation
• Experience with business-process improvement and workflow automation
• Experience with API/interface specifications
• Experience with backlog and release governance

• Experience with KPIs, reporting, or data-related requirements

   

Personal profile:

• Strong ownership mindset
• Proactive communication skills
• Attention to detail
• Structured and analytical thinking
• Ability to prioritize effectively in dynamic environments
• Team-oriented approach

_____________________________________________________________

Тобі подобається перетворювати нечіткі бізнес-потреби на структуровані та практичні рішення? Ми шукаємо Strong Middle Business Analyst, який/яка зможе самостійно вести активності з бізнес-аналізу на етапах discovery, presales та delivery.

Ти працюватимеш з міжнародними клієнтами з різних індустрій, допомагаючи їм перетворювати бізнес-потреби на масштабовані програмні рішення. Роль передбачає активну комунікацію зі стейкхолдерами, проведення воркшопів та підтримку стратегічного прийняття рішень протягом усього життєвого циклу проєкту.

Обов’язки:

• Вести збір та аналіз вимог через інтерв’ю зі стейкхолдерами, воркшопи та discovery-сесії
• Перетворювати бізнес-потреби на чіткі функціональні та нефункціональні вимоги
• Створювати та підтримувати user stories, use cases, acceptance criteria, бізнес-правила та описи процесів
• Брати участь у presales-активностях, зокрема аналізі RFP/RFQ, уточненні scope, визначенні припущень, ризиків та залежностей
• Брати участь в оцінюванні проєктів спільно з PM, Tech Lead та Solution Architect
• Фасилітувати Discovery-фази та допомагати структурувати scope і пріоритети рішення
• Керувати та визначати пріоритетність вимог протягом життєвого циклу проєкту
• Забезпечувати traceability вимог та підтримувати процес управління змінами
• Тісно співпрацювати з командами Engineering, QA, Design, Product та Project Management
• Брати участь у backlog refinement, плануванні релізів та UAT-активностях
• Виявляти прогалини, невідповідності та ризики у вимогах і проактивно звертати на них увагу
• Ефективно комунікувати з клієнтами та внутрішніми стейкхолдерами

• Готувати зрозумілу документацію в Jira, Confluence та інших проєктних інструментах

   

Вимоги:

• 3+ роки досвіду роботи Business Analyst у проєктах з розробки програмного забезпечення
• Сильні навички роботи з вимогами та requirements engineering
• Досвід роботи зі стейкхолдерами та фасилітації воркшопів
• Практичний досвід роботи з Agile/Scrum та SDLC
• Здатність працювати з неоднозначними або неповними вимогами та ефективно їх структурувати
• Досвід роботи з user stories, use cases, acceptance criteria, BPMN/UML та моделюванням процесів
• Розуміння API, інтеграцій, потоків даних та базових концепцій системної архітектури
• Досвід участі у Discovery та/або presales-активностях
• Здатність визначати scope, припущення, залежності та ризики
• Сильні аналітичні та комунікаційні навички
• Англійська на рівні Upper-Intermediate або вище

• Здатність працювати самостійно та брати на себе відповідальність за BA-активності

   

Буде плюсом:

• Досвід роботи зі складними enterprise-проєктами, проєктами з великою кількістю інтеграцій або регульованими системами
• Досвід підготовки RFP/RFQ
• Досвід оптимізації бізнес-процесів та автоматизації workflow
• Досвід роботи зі специфікаціями API/інтерфейсів
• Досвід роботи з backlog та release governance

• Досвід роботи з KPI, звітністю або вимогами, пов’язаними з даними

   

Особистий профіль:

• Високий рівень відповідальності та ownership
• Проактивна комунікація
• Уважність до деталей
• Структуроване та аналітичне мислення
• Здатність ефективно визначати пріоритети в динамічному середовищі
• Орієнтованість на командну роботу

Kindgeek is looking for a sharp, curious Business Analyst who thrives at the intersection of finance and technology. Your mission will be to turn complex FinTech and crypto requirements into clear, actionable solutions that our Agile teams can build with confidence. Along the way, you’ll also help shape new client engagements, bringing structure and clarity to opportunities from the very first conversation.

RESPONSIBILITIES

As a Business Analyst, you will be responsible for:

• Defining and communicating the product vision and roadmap to the Agile team, adjusting it based on stakeholder feedback and market changes;
• Creating, maintaining, and prioritizing the product backlog, including clear user stories and acceptance criteria;
• Engaging with stakeholders to gather requirements and acting as the primary liaison between business and the Agile team;
• Participating in sprint planning and reviews, adjusting priorities based on team feedback and retrospectives;
• Defining acceptance criteria and validating delivered functionality against business needs;
• Analysing technical diagrams and supporting the development team in documenting back-end business logic;
• Supporting pre-sales activities, including client discovery calls, proposal preparation, and Work Breakdown Structures (WBS).

REQUIREMENTS

We’re looking for a Business Analyst who has:

• 5+ years of experience as a Business Analyst, preferably within the FinTech sector;
• Hands-on exposure to crypto on-ramp/off-ramp solutions and banking/payment systems;
• Strong understanding of financial technologies, with proven expertise in crypto and banking payments;
• Genuine interest in learning adjacent sub-domains such as open banking, card processing, and AML/KYC;
• Proven ability to work on technical projects, including API analysis and solution design;
• Excellent analytical skills, with the ability to think critically and solve complex problems;
• Outstanding communication skills, with the ability to convey technical information to non-technical stakeholders;
• Collaborative attitude, with the ability to work effectively within a dynamic team environment;
• Experience participating in pre-sales activities, including proposal and WBS preparation.

Will be a plus:

• Experience working with Agile/Scrum methodologies in a FinTech environment;
• Familiarity with AML/KYC or open banking regulations;
• Experience presenting solutions directly to clients during pre-sales stages.

WHAT WILL YOU GET WITH KINDGEEK

We want you to thrive and feel supported

Professional growth: at Kindgeek, we want our employees to grow and achieve ambitious professional goals. We support professional development with training and certification refunds and provide regular feedback and technical reviews.

Benefits package: Kindgeek offers all team members competitive compensation and a benefits package that includes 18 working days of fully paid vacation, 10 compensated by 50% sick leaves without a note from the doctor, and an opportunity to take study leaves. Depending on how long you stay in the company, you can receive different health insurance packages from our partners.

Personal growth: as a part of our team, you will have access to corporate English courses with a 50% reimbursement, take advantage of our offline library and access a large selection of corporate training and classes. Also, every employee can request any internal or external training or certification if it applies to his or her work responsibilities.

Geek community: at Kindgeek, we value community — even in the full-scale invasion times, we take every opportunity to stick together. Our geeks organise various online and offline clubs — from stretching and skiing to English. We volunteer together and support each other.

Flexibility: Kindgeek offers a hybrid working model. Team members can work remotely or from the office or Kindgeek London Hub — an innovative cafe-style co-working in Lviv (it’s pet-friendly!).

We encourage you to apply

At Kindgeek, we encourage everyone to apply — regardless of nationality, race, gender, marital status, disability, sexual identity, or religion. We are growing into an inclusive, equal-opportunity company where only professionalism, competence, and ideas matter. We are committed to supporting mobilised employees and veterans joining Kindgeek and facilitating their career development. We aim to bring equal opportunities to all team members and candidates — especially those underrepresented in technological companies.

Job Responsibilities:

• Configure and maintain sandbox environments (Zendesk / Intercom / Gorgias, etc.);
• Test AI solutions (chatbots, translation tools, CRM/helpdesk AI features);
• Run real customer support scenarios and evaluate system performance and quality;
• Configure chatbots and conversational flows within AI platforms;
• Compare and test AI vendors, prepare practical recommendations;
• Provide troubleshooting in test and client environments;
• Support Digital Transformation initiatives and tasks assigned by the team lead;

Candidate Requirements:

• Experience in customer support / BPO (Team Lead, Quality Control, or Senior Agent);
• Strong understanding of support operations (SLA, tickets, communication channels);
• Hands-on experience with CRM / helpdesk systems (Zendesk / Intercom or similar);
• Ability to quickly learn and navigate new systems independently;
• Strong analytical thinking and autonomy;
• English level B2+;

Nice-to-have:

• Basic understanding of APIs / integrations;
• Experience with no-code automation tools (Zapier, Make, etc.);
• Experience with AI tools, chatbots, or LLM-based solutions.
   

PayAdmit is looking for Project Manager&Business Analyst to join our team!

Requirements:

•  Expertise in gathering, analyzing, and documenting business requirements (incl.functional, non-functional);
• Experience in Agile methodology, writing user stories in Jira, building processes/ required flows and diagramming (UML, BPMN etc);
• Experience in preparing functional and detailed system design documents;
• Ability to communicate effectively across multiple levels of the organization, including with leadership;
• Demonstrated leadership, initiative, analytical skills, and sound business acumen, including the ability to understand and analyze recommendations;

• Provide weekly/daily status updates on services and work completed.

  
  Duties:

• Jira management (creating tasks, updating statuses, monitoring deadlines);
• Preparing and completing technical specifications for developers;
• Documentation management;
• Monitoring the progress of tasks by developers, designers, testers, and other departments;
• Preparing summaries after meetings;
• Competitor analysis and conducting small-scale research for new products;
• Working with AI to prepare documents, content, and research;
• Creating simple websites using AI.
  
  Working conditions:
• Work schedule 5/2 from 10:00 to 19:00;
• Remote work;
• We provide all the necessary tools for your successful and comfortable work;
• Learning English at the expense of the company;
• Ability to switch between projects and try yourself in different roles.

We are looking for a Senior System Analyst with strong analytical skills who likes to get hands-on with system design. You will take complex business requirements and turn them into clear functional and technical specifications for backend solutions in a modern Java-based environment. Your designs need to be scalable, secure, robust and fast. You will also define how systems talk to each other through APIs, integrations and data flows. You will work closely with Product Owners, Architects, Developers and business stakeholders, and stay involved through every stage of software development. You will support developers while they build, answer their questions about requirements and help make architecture decisions. This role suits an analyst who can lead the work on their own, from gathering requirements all the way to solution design.

Details:

• Schedule: Full time
• Location: Hybrid. Onsite presence in the office in Riga, Vilnius or Tallinn is required at least 3 days per week.
• Start: ASAP
• Duration: Long-term
• English: Fluent
• Type of collaboration: B2B Contract

About the project:
The client runs a large enterprise environment built on modern Java backend systems. Its platform is made up of distributed services and microservices that exchange data through REST APIs, web services and event-driven integrations. The client wants a stronger analysis and design team so these systems stay scalable, secure and easy to maintain as they grow. Teams work in an Agile way, and analysts, architects, developers and product owners work closely together. All solutions must follow the company's architecture principles and best practices. The System Analyst will play a key role in shaping how new features and integrations are designed and delivered.

You have:

• 5+ years of practical experience as a System Analyst, Solution Architect or in a similar role, clearly shown in your CV
• Strong experience analyzing and designing backend systems in Java-based environments
• A solid understanding of distributed systems, microservices architecture and system integration patterns
• Experience with REST APIs, web services and event-driven architectures
• Strong knowledge of data modeling and relational databases
• Experience creating UML diagrams, workflow models, sequence diagrams and technical documentation
• Ability to lead analysis on your own, from gathering requirements to solution design
• A mature, practical approach to working in Agile teams
• Excellent problem-solving and stakeholder management skills
• Very strong written and spoken English

Nice to have:

• Experience with Java, Spring Boot or other Java ecosystem technologies
• Familiarity with Azure
• Experience with messaging and integration technologies such as Kafka, RabbitMQ or similar
• Knowledge of DevOps practices
• Experience in large enterprise environments

What to do:

• Analyze business requirements and turn them into clear functional and technical specifications
• Design scalable, secure and fast backend systems and application architectures
• Lead system analysis through every stage of software development
• Work closely with Product Owners, Architects, Developers and business stakeholders
• Create and maintain system documentation, process flows, data models, interface specifications and architecture designs
• Define and document APIs, integration patterns and how data moves between systems
• Support developers while they build and clarify requirements when needed
• Find ways to improve system design, performance, maintainability and day-to-day efficiency
• Take part in solution reviews, technical discussions and architecture decisions
• Make sure proposed solutions follow the company's architecture principles and best practices

Senior Growth Analyst (iGaming / Crypto Casino)

About the Role
 

We’re looking for a Senior Growth Analyst who understands player behavior, thinks critically about business performance, and turns data into decisions that drive revenue.

In this role, you’ll work at the intersection of growth, analytics, and CRM, helping us understand what drives player acquisition, first deposits, retention, and long-term value. You’ll evaluate the real impact of bonuses and promotions, identify conversion bottlenecks, design experiments, and provide actionable insights that help the business grow profitably.

We’re looking for someone who goes beyond dashboards and reporting, someone who challenges assumptions, investigates unexpected results, and can clearly explain what the numbers mean for the business.

Industry experience in online casino, betting, crypto casino, or skin/CS2 gaming is required.

 

What You’ll Do

• Analyze growth and revenue: Evaluate player acquisition, registration-to-deposit conversion, first-time deposits (FTD), repeat deposits, retention, and reactivation.
• Measure promotional performance: Analyze bonus and campaign effectiveness, wagering requirements, promotional costs, and ROI to identify what drives incremental revenue and what wastes budget.
• Optimize conversion funnels: Find friction points across the player journey, from signup to first deposit and subsequent deposits, and recommend data-backed improvements.
• Run experiments: Design and analyze A/B tests, define success metrics, assess statistical significance, and translate results into clear business recommendations.
• Build player segments: Identify high-value, at-risk, dormant, and newly activated players to support targeted CRM and retention campaigns.
• Track player value: Analyze metrics such as LTV, ARPU, retention, churn, GGR, and NGR to understand player profitability and long-term growth.
• Build reliable analytics: Write efficient SQL queries, use Python for deeper analysis and automation, and develop dashboards or reports that support decision-making.

• Challenge the data: Investigate anomalies, validate assumptions, identify data-quality issues, and ensure conclusions are statistically sound.

  
   

What We’re Looking For

• Proven experience in casino, betting, crypto casino, or skin/CS2 gaming. You understand how these businesses operate and how player behavior affects revenue.
• Strong SQL skills and the ability to independently extract, manipulate, and analyze large datasets.
• Solid statistical knowledge, including hypothesis testing, confidence intervals, statistical significance, and A/B testing methodology.
• Strong understanding of iGaming metrics, including FTD, deposit conversion, retention, churn, ARPU, LTV, GGR, NGR, and bonus ROI.

Why Join Us?

• Work on real growth challenges in the international iGaming and crypto gaming space.
• Have a direct impact on revenue, player retention, and business decisions.
• Take ownership of analytics and influence how the business grows.

If you combine strong technical analytics skills with real iGaming knowledge and a commercial mindset, we’d love to hear from you.

About the role. We are looking for a Business Analyst specialising in data and reporting to work on data-platform programmes for regulated financial-services clients. These programmes rebuild a client’s regulatory, management and operational reporting on a modern data platform: several hundred reports, tens of source systems and many business owners. You turn business needs into clear, testable requirements, build the inventory of reports and data flows, and help the client establish who owns which data and who decides on definitions. You work both in the initial assessment and in delivery teams.

Responsibilities

• Plan and run stakeholder interviews and workshops with business owners, reporting and data teams, compliance, finance and operations; record requirements, decisions and open questions.

• Build and maintain the report catalogue: purpose, audience, owner, frequency, sources, criticality and priority; identify duplicate, unused and conflicting reports and candidates for rationalisation.

• Map data flows from source systems through the data platform to reports, and identify critical data elements behind regulatory and key business reports.

• Map data ownership and decision rights; document business definitions, KPIs and metrics in a business glossary; surface conflicting definitions for resolution.

• Contribute to the target operating model for a data office or data-governance function (roles, forums, processes).

• In delivery: write requirements, business rules and acceptance criteria for each increment, including data-cleansing and reconciliation expectations; support user acceptance testing and parallel running.

• Use AI tools to accelerate requirements analysis and documentation, and verify all AI-assisted output before it is shared or approved.

• Help prioritise and group reports and data domains into deliverable increments with the solution architect.

Requirements

• Five or more years as a business or data analyst in financial services (banking, insurance, wealth or asset management), on data, reporting or data-migration programmes.

• Proven experience producing report inventories, data-flow maps, requirements and acceptance criteria.

• Understanding of data-governance concepts: ownership, stewardship, business glossary, critical data elements, data quality.

• Working knowledge of regulatory and management reporting in financial services and the data it depends on.

• Able to read a data model and a Power BI report and ask the right questions; good working SQL for verifying data.

• Strong facilitation skills with business and technical stakeholders at all levels.

• Understanding of how AI can support business analysis and reporting work, for example requirements and documentation drafting, report-inventory analysis and AI-assisted reporting, and of the review and data-protection controls it requires in regulated environments.

• Excellent written and spoken English.

Nice to have

• Experience in setting up a data office or data-governance function (DAMA-DMBOK or similar framework).

• Experience of report migration and rationalisation programmes.

• Experience in UK financial services and FCA reporting or Consumer Duty evidence.

• Familiarity with Azure, Databricks, data catalogues (Unity Catalog, Microsoft Purview) or BI tools.

• CBAP, IIBA or BCS business-analysis certification.

• Willingness to work on site at client premises (including in the UK) for periods of several weeks.

Tools: Power BI, SQL, Jira or Azure DevOps, Confluence, Excel, process and data-flow modelling tools (Visio, draw.io or similar).

About the project

Anttix is a software development company focused on technology solutions for CFD brokers and financial services. We’re building our own CRM platform using Power Apps (model-driven) and Dataverse as the core data layer, integrating it tightly with trading, KYC, payments, and marketing systems.

We work in small, senior teams that ship fast, don’t tolerate unnecessary bureaucracy, and care about building systems that actually get used in production.

The platform is delivered by a remote engineering team that owns the full stack behind the broker: the CRM, the trading integration, the payment orchestration, the mobile and web clients, and the back-office tooling used by Compliance, Sales, and Customer Service. The CRM is the system of record for everything customer-related — identity, KYC state, deposits and withdrawals, bonuses, MT5 account assignment — and is where most new business logic lands first. Tech-wise it is a PowerApps / Dataverse solution backed by Power Automate flows and a set of Java microservices; we'll go into the details in the interview.

We’re looking for a experienced business analyst who can translate business requirements into development tasks.

You will work directly with the CTO, Project Manager, two backend developers, a PowerApps/Dataverse developer, a frontend developer, two QA engineers, and DevOps, plus regular contact with Backoffice, Compliance, Payments, and Sales stakeholders on the business side.

Role summary

We are looking for a Business Analyst to own the requirements, data, and acceptance layer of the VCG CRM platform. You will translate regulatory, commercial, and operational needs into Dataverse entity models, Power Automate flow specifications, gRPC API contracts, and UAT scenarios — then verify that what we deliver matches what the business asked for.

This is a hands-on BA role on a real, complex financial product. You will read Power Automate flow JSON, query Dataverse, sit in MT5 trading sessions, and write acceptance criteria that actually catch bugs. You will not be producing slide decks.

What you'll do

Requirements & discovery

• Capture and document behaviour across the CRM (user lifecycle, deposit/withdrawal routing, KYC transitions, bonus logic, MT5 group assignment) from production flows, Confluence docs, and direct observation of the live system.
• Interview Backoffice, Compliance, Payments, and Sales stakeholders; convert their needs into documented requirements tied to specific Jira epics.
• Decompose epics into user stories with clear acceptance criteria that developers can implement without follow-up questions.

Data & process modelling

• Own the logical data model for custom Dataverse entities: contacts, trading accounts, transactions, bonuses, consents, state-machine audit.
• Document field semantics, alternate keys, and cross-system mismatches (e.g., "Id" vs "Guid", timezone offsets between MT5 UTC+2 and Dataverse UTC) that trip up integrations.
• Model business processes (user state machine Demo → Limited → KYC → Full, deposit routing per provider, MT5 group assignment per country/affiliate, account closure reasons) as flowcharts and state diagrams — Mermaid preferred, Lucidchart acceptable.

Flow & rules specification

• Specify Power Automate flows and Dataverse business rules: triggers, conditions, branches, error paths, compensating actions.
• Review existing flows in production, decide which need rework as requirements change, and shepherd the changes through delivery.
• Define event contracts published to Azure Service Bus (event name, payload schema, ordering guarantees, idempotency keys).

Test & acceptance

• Run data validation when onboarding new data sources or migrating between environments, using SQL / Fetch XML / Snowflake queries you author yourself.
• Own UAT sign-off: coordinate with QA, Backoffice, and Compliance; track defects in Jira; make the call on go/no-go criteria for each release.

Documentation & communication

• Maintain project documentation in Confluence, mirrored to the git repo.
• Keep the Jira backlog current: groom it, link specs to tickets, attach acceptance criteria to every story before it enters a sprint.
• Write clear, terse documentation. No filler. Diagrams where they help, tables where they help, prose only when nothing else does.

Required experience

• 3+ years as a Business Analyst on software products, at least one of them on a data-heavy or regulated domain (fintech, trading, payments, iGaming, insurance, healthcare).
• Translating business requirements into technical specifications is the core of this role. You can sit with a Compliance officer, a Payments lead, or a Sales manager, understand what they actually need (vs. what they first ask for), and turn it into something a developer can build without coming back for clarification.
• Strong process and data thinking: you naturally reach for state diagrams, flowcharts, and entity relationships when describing a problem, and you can spot inconsistencies in a process before code is written.
• Comfortable working with structured data and basic SQL — enough to validate that the system does what the spec says, without waiting for an engineer.
• General technical literacy: you can read an API contract, follow a workflow definition, and discuss trade-offs with engineers — you don't need to write the code, but you understand the shape of what's being built.
• Practical grasp of state machines, workflow logic, and master data concepts.
• Written English strong enough to produce specifications that developers implement without coming back for clarification.
• You do not need to be a developer. The team includes a dedicated PowerApps/Dataverse developer, backend and frontend engineers, QA, and DevOps — the BA's job is to make sure they're building the right thing, not to build it.

Nice to have

• Experience with retail CFD / FX / trading platforms; familiarity with MetaTrader 5 concepts (groups, deals, positions, margin, leverage, demo vs live accounts).
• Experience with payment orchestration (Praxis, TotalProcessing, regional LatAm/MEA PSPs, card vs APM routing).
• Experience with KYC/AML vendors (SumSub, Onfido, Veriff) and the associated compliance workflows.
• Experience with messaging / campaign tools (Braze, SendGrid, Mixpanel) for transactional notifications and lifecycle campaigns.
• Experience operating a live production financial system — releases, incidents, hotfixes with real customer funds at stake.
• Exposure to AI-assisted development (Claude, Copilot, Cursor) — this project uses AI aggressively for code generation, test generation, and data validation. You will use the same tools to accelerate specification and analysis.

How we work

• Remote-first, distributed team across Europe. Core overlap hours roughly 10:00–18:00 EET.
• Tooling: Jira, Confluence, Git (GitHub + Bitbucket), PowerApps, Dataverse, AWS, Azure, Snowflake, Grafana, CloudWatch.
• Documentation in git: specs and plans are markdown files committed alongside the code, reviewed via pull requests like anything else.
• English is the working language for written artefacts; spoken language is flexible within the team but all specs, tickets, and review comments are in English.
• Ownership: you own your deliverables end-to-end — from stakeholder interview through UAT sign-off. We do not hand work off between "requirements" and "analysis" and "testing" — those are the same job.

Engagement

• Full-time contract, long-term. The CRM is the backbone of the business and the BA role is a permanent seat on the team — new features, new payment providers, new regulatory requirements, new markets are continuously in flight.

ZentixSoft is looking for a Business Analyst with 3+ years of experience to lead discovery, gather and analyze business requirements, manage stakeholder communication, and support the development team in delivering solutions aligned with client needs.

Responsibilities
- Lead discovery sessions, workshops, and stakeholder interviews.
- Understand the client's business, processes, goals, and challenges.
- Gather, analyze, document, and prioritize business and functional requirements.
- Translate business needs into user stories, use cases, and acceptance criteria.
- Communicate business requirements clearly to technical teams.
- Facilitate communication between clients, stakeholders, developers, QA engineers, and designers.
- Support the development team throughout implementation by clarifying requirements and resolving ambiguities.
- Participate in backlog refinement, sprint planning, and other Agile ceremonies.
- Support UAT and validate delivered functionality against business requirements.
- Identify risks, dependencies, gaps, and opportunities for process improvement.

Requirements
- 3+ years of experience as a Business Analyst in IT or software development.
- Experience leading discovery and requirements-gathering activities.
- Strong understanding of business analysis methodologies and SDLC.
- Experience writing functional requirements, user stories, and acceptance criteria.
- Strong stakeholder management, facilitation, and communication skills.
- Ability to translate business requirements into clear technical specifications.
- Experience working with cross-functional development teams in Agile environments.
- Strong analytical thinking, problem-solving, and attention to detail.
- Ability to manage changing requirements and competing priorities.
- Good command of written and spoken English.

Nice to Have

- Knowledge of BPMN, UML, REST APIs, and system integrations.
- Experience working with international clients.
-BA Certification

About the Role

As a Senior Business Systems Analyst at Pearl, you’ll play a central role in enabling workflow and workforce AI transformation, with a strong emphasis on Agent Hub requirements analysis, platform support, and project coordination. This role blends classic BSA responsibilities with project management and practical AI fluency, supporting both Agent Hub product evolution and broader AI transformation initiatives across the organization.

You’ll help define and document requirements for complex AI opportunities, translate high-level ideas into actionable work, and coordinate across engineering, prompt engineering, and internal stakeholders. This is a hybrid role designed to support both requirements analysis and execution oversight for high-impact AI operations and transformation projects. You’ll be a heavy, daily user of AI tools, not just experimenting on the side, while also contributing directly to the development and improvement of AI tools and features, especially within Agent Hub and related AI transformation initiatives. This is a great opportunity for someone who wants to work at the center of a company’s AI transformation, with meaningful ownership across both platform evolution and broader AI operations, and the chance to help shape how AI enabled work gets defined, prioritized, and operationalized.

What You’ll Do

• Evaluate and document Agent Hub product requirements, including defining requirements for future platform capabilities such as next-generation meeting recap functionality
• Coordinate with the engineering team on features, bugs, and feedback to support ongoing platform improvement
• Manage and optimize the Agent Hub platform, including monitoring operational dashboards and directing follow-up actions where needed
• Test and evaluate new Agent Hub features and fixes
• Evaluate and document requirements for major AI transformation projects, such as an Analytics Deep Dive Assistant and other complex AI opportunities
• Coordinate with Prompt Engineering on the execution of AI transformation projects, from scoping through delivery
• Translate high-level, ambiguous AI ideas into clear, actionable requirements and documentation
• Use AI tools daily to support efficient execution across analysis, documentation, prioritization, and project coordination work

What We’re Looking For

• Excellent understanding of requirements development, documentation, and management (core BSA skills)
• Strong project management skills to self-manage and coordinate various activity streams
• Good understanding of Lean / Agile software development
• Strong stakeholder communication and coordination skills
• Excellent knowledge and use of AI tools and techniques across different types of work and tasks
• Ability to translate high-level, ambiguous ideas into structured, actionable requirements
• Comfort working cross-functionally with engineering, prompt engineering, and internal business stakeholders
• Strong attention to detail and ability to manage competing priorities in a fast-paced environment
• Curious, analytical mindset with a genuine interest in AI, automation, and business process improvement
• Experience monitoring operational dashboards and driving data-informed follow-up actions is a plus

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

About the Company 

Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products. 

Join us to work on complex, real-world enterprise challenges and grow together! 

Role 

We are looking for a Junior Business Systems Analyst to join our team and work at the intersection of business needs and system configuration. You'll help gather and clarify requirements from enterprise clients, work hands-on with the system, and dive into data and dashboards — growing step by step into a full business analyst role on projects for market leaders in FMCG, Agro and Finance. 

Main Responsibilities 

• Get familiar with existing system logic and handle simple to medium configuration tasks based on defined specs 
• Verify that configured scenarios actually work from the end-user's perspective 
• Help gather and clarify requirements from clients — ask the right follow-up questions when a task is underspecified 
• Understand the business problem behind each request and connect it to process, users, or expected outcome 
• Work with analytical data: navigate large data volumes, build and read dashboards 
• Provide realistic time estimates for tasks and own those estimates 
• Document what was done and flag open questions 
• Communicate calmly and clearly with clients and the internal team 

Requirements 

• Analytical thinking — experience working with large data volumes, ability to navigate and draw conclusions from data 
• Experience working with dashboards and analytics tools 
• Ability to give realistic estimates on tasks 
• Attention to detail and independence 
• Willingness to ask questions when something's unclear, rather than guessing 
• Basic technical background, ideally with some exposure to CRM configuration 
• Comfortable working directly with business users 

Nice to Have 

• Experience configuring CRM/BPM/ERP or low-code/no-code systems (Creatio/Terrasoft is a plus) 
• Background as a junior BA, functional consultant, CRM consultant, or implementation specialist 
• Understanding of sales, service, or document workflow processes 

We Offer 

• Professional development through internal and external training programs 
• Transparent model of professional and career growth 
• Option to work in the office or remotely 
• 24 days of paid vacation 
• English language courses