Jobs Business Analyst

Job Description

Proven experience as a Data Analyst or Business Analyst, or similar role, with a focus on data products
Solid understanding of data analytics and data engineering concepts
Excellent communication, interpersonal, and presentation skills
Needs strong English language understanding and communication to interface with internal stakeholders
Strong analytical and problem-solving abilities
Knowledge of agile development methodologies (Scrum, Kanban)
Experience with Data Platforms & Data translation requirements for developers

Job Responsibilities

Regular communication with the client and 3rd party managers
Data Collection & Analysis: Gather, clean, and analyze data from various internal and external sources to identify trends, patterns, and insights that can drive business decisions.
Reporting: Prepare detailed reports, dashboards, and visualizations to communicate findings and recommendations to stakeholders.
Business Requirements Gathering: Collaborate with stakeholders across various teams to understand business needs and translate them into clear data and analytical requirements.
Manage the product backlog, ensuring it is clear and transparent to all
Routinely collaborate with teams on issues, the applicability of functions, technology solutions, usability, functionality
Conduct product demonstrations for stakeholders/customers

Department/Project Description

The Client is one of the leaders in medical science for more than 40 years, who committed to solving the challenges that matter most – united by a deep caring for human life. The mission is to advance science for life and transform lives through innovative medical solutions that improve patient lives, create value for end-users, and support the employees and the communities in which the Client operates.

So, choosing a career with our team isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

We are looking for a candidate for the Business Analyst position to join a telecom operator project.

Responsibilities

• Analysis of the business needs of the internal/external customer, taking into account possible limitations and developing the solution architecture
• Expert evaluation of the customer’s project documentation (briefs, concepts, etc.)
• Agreement of requirements between the internal/external customer and other parties to the process
• Design of technical solutions and managing their life cycle
• Modeling of business processes and developing a solution model
• Planning and organizing testing of solutions by the customer
• Preparation of technical documentation (functional/non-functional requirements), user instructions

• Preparation of orders within the company for performing work on IT platforms

   

Requirements

• Higher education
• Experience as a business or system analyst in IT projects for at least 5 years
• Experience in telecom with Billing, Online Charging, Order Management systems
• Understanding REST architecture, basics of DBMS
• Professional knowledge of UML notation
• Experience working with Jira, Confluence
• Strong skills in working with SQL queries
• Analytical thinking, ability to formalize and document business requirements within the framework of a project/task
• Upper Intermediate or Advanced English level

We are looking for a System Analyst with experience in telecom and IT projects to join a project for a telecom operator. You will be responsible for analyzing business needs, designing system architectures, and working closely with cross-functional teams to deliver effective solutions.

Key Responsibilities:

• Study and analyze the architecture and interaction of existing telecom, IT, and BSS systems
• Analyze business needs of internal/external clients, consider possible limitations, and design solution architecture
• Provide expert evaluation of project documentation (briefs, concepts, etc.)
• Align requirements between internal/external stakeholders and other involved parties
• Analyze complex business processes and model them using UML or BPMN

• Design system architecture and define detailed system requirements

   

Qualifications:

• Higher education, preferably in Information Technology, Computer Science, or Applied Mathematics
• Experience in telecom domain
• Experience working with systems such as Billing, CRM, DWH, and others
• At least 3 years of experience as a System Analyst in IT projects
• Knowledge of telecommunications networks (GSM, GPRS, EDGE, CDMA, etc.) and TCP/IP, Ethernet, IP infrastructure is a plus
• Understanding of REST architecture and basics of DBMS
• Experience with Jira, Confluence, and Enterprise Architect
• Strong analytical thinking, ability to gather, formalize, and document business requirements within a project/task
• Ability to adapt quickly to changing requirements and technologies
• Project management skills: project planning, RACI matrices, conducting meetings, documenting meeting notes
• Ability to effectively collaborate with different company departments (emails, meetings, tasks) and take responsibility for delivering results

• Strong communication and stakeholder management skills

   

Would be a plus:

• Experience with MS Project
• Experience with large-scale projects and working with multiple enterprise-level systems

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Business Analyst!  

Requirements: 
- Exceptional core Business Analysis skills with a proven track record of eliciting, structuring, and writing clear, high-quality technical and functional requirements.
- Previous experience working in complicated, dynamic environments with a high level of uncertainty and complex cross-unit dependencies.
- Deep understanding of software development lifecycles (SDLC) and Agile methodologies.
- Proven experience drafting BRDs and decomposing them into backlog items — Epics, User Stories, and Acceptance Criteria.
- Solid knowledge of BPMN, UML, and system/block diagrams.
- Ability to communicate effectively with business stakeholders in terms of value and KPIs, and with tech teams on a technical level.
- Strong ability to break down complex business logic into actionable development tasks. 

Will be a plus: 
- Productive experience in the iGaming industry, specifically with casino games and slot mechanics.
- Knowledge of data analytics and familiarity with BI tools (Tableau, Power BI, Looker, etc.).
- Experience with API documentation.
- Familiarity with A/B testing and UX research principles.
- Knowledge of BABOK principles would be an advantage.

Responsibilities: 
- Drive the business analysis activities for launching a new domain, ensuring all product needs are accurately captured, structured, and documented.
- Act as the primary bridge and mediator between the Product team and the Technical team, translating product vision into detailed technical requirements.
- Translate business needs into actionable deliverables for development, including documentation, backlog items, epics, and user stories.
- Actively manage and groom the backlog, clarify complex logic for developers, and ensure the final technical delivery aligns with product expectations.
- Ensure business stakeholders have the required level of transparency on progress, priorities, and decisions throughout the product lifecycle.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location 
 

At DICEUS, we’re inviting motivated individuals to join us as Intern Business Analysts and start their journey in software delivery and product development.

This internship is a great opportunity to gain hands-on experience working with enterprise-level solutions in the insurance domain, collaborate with cross-functional teams, and learn Agile practices, requirement analysis, and documentation preparation. You will work closely with experienced BAs and development teams to understand how real digital products are built and delivered.

What You’ll Be Learning

• Fundamentals of business analysis
• How to collect, document, and analyze business and technical requirements
• Preparing documentation: user stories, specifications, requirements, presentations
• Working with tools such as Jira, Confluence, and Trello
• Participation in project meetings: daily stand-ups, planning, demos
• Understanding and applying SDLC in practice
• Communication with clients and internal stakeholders

What We Expect From You

• Basic understanding of software development processes
• Strong analytical and communication skills
• Interest in business analysis, IT consulting, and working with requirements
• Responsibility, attention to detail, willingness to learn and grow
• English level — at least Intermediate for communication and documentation

What We Offer

• Hands-on business analysis experience on real IT projects
• Opportunity to work with enterprise-level products in the insurance industry
• Supportive and professional environment with continuous learning culture
• Potential career growth to Junior Business Analyst after successful internship completion

Location: Remote

Employment Type: Full-time

About the Role

We are looking for a Business Analyst with deep technical knowledge of Magento to bridge the gap between business needs and technical implementation.

In this role, you will work closely with stakeholders to understand business requirements and translate them into functional systems. You won't just document requirements — you will actively assist with setting up Magento configurations, guiding store setup, and ensuring the final solution perfectly aligns with the client’s operational and commercial goals.

Key Responsibilities

• Business Requirement Engineering: Gather, analyze, and translate complex business needs into clear technical specifications, user stories, and store setup scope.
• Hands-on Magento Configuration: Set up Magento admin panel configurations, configure native modules, tax rules, payment/shipping gateways, and store views to meet client specifications.
• Client Consultation & Solution Design: Advise clients on Magento’s native capabilities, best practices, and off-the-shelf vs. custom module tradeoffs to optimize their business processes.
• Functional Alignment: Act as the primary liaison between client stakeholders and dev teams to ensure technical solutions address underlying commercial goals.

• Validation & Support: Participate in acceptance testing, ensure solution accuracy against requirements, and assist clients during the launch phase.

   

Requirements & Qualifications

• Languages:
  • Fluent Polish (Professional working/conversational proficiency required for client communication).
  • Fluent English (Professional working/conversational proficiency required for internal & external collaboration).
• Magento Expertise: Strong technical and functional understanding of Magento (Adobe Commerce / Open Source), including key architecture concepts, core modules, data structures, admin panel capabilities, and configuration workflows.
• Business Orientation: Proven track record of translating real-world e-commerce requirements into structured Magento solutions.
• Hands-on Mindset: Capability to directly perform and oversee store configurations rather than just creating passive documentation.

• Communication: Exceptional stakeholder management and communication skills with both technical and non-technical audiences.

   

What We Offer

• 100% Remote Work: Flexibility to work from anywhere.
• Impactful Projects: Direct involvement in shaping scalable e-commerce platforms.
• Collaborative Environment: Work alongside senior developers and e-commerce experts in a streamlined, agile workflow.

About the Client

Our client is a leading global healthcare organization, driving innovation in pharmaceuticals, biotechnology, and patient-centric solutions.

We develop advanced data and analytics solutions that help global organizations turn complex data into intuitive digital tools, enabling teams to make informed decisions in their daily operations and long-term strategy. Our projects span modern operational applications, interactive dashboards, and advanced analytics platforms designed to deliver actionable insights across multiple business domains.

About the Role

We are looking for a proactive and analytical Market Research Analyst to support strategic decision-making in the aesthetics medicine industry, with a focus on the Facial Injectables market.

The role involves conducting market, industry, competitor, financial, digital, and brand research, identifying relevant trends and opportunities, and translating research findings into clear, actionable insights for senior and executive leadership.

The successful candidate will work with both quantitative and qualitative information, research companies and markets using multiple sources, identify meaningful patterns and business implications, and communicate findings through structured analyses and executive-level presentations. The scope of the role may evolve depending on business priorities and emerging research needs.

Key Responsibilities

• Conduct market, industry, competitor, and company research to support strategic decision-making.
• Monitor competitor activities, product developments, strategic initiatives, geographic expansion, investments, and other relevant market developments.
• Analyze company financial performance, including revenue dynamics, business segments, margins, cost structure, and profitability drivers.
• Research competitor digital presence, brand positioning, messaging, PR strategies, product focus, and audience engagement across relevant channels.
• Monitor industry trends, emerging players, high-growth segments, industry events, and other market signals to identify risks and opportunities.
• Synthesize information from multiple sources into clear, actionable business and strategic insights.
• Prepare PowerPoint presentations and executive-level reports communicating key findings, trends, implications, and recommendations.
• Use existing Power BI dashboards and other analytical tools to support research and analysis.
• Maintain structured research materials, trackers, datasets, and research libraries.
• Conduct ad hoc research and analysis and support other market research initiatives as business priorities evolve.
• Organize all collected intelligence into a document library for future AI ingestion.
• Proactively suggest improvements to research methodologies, data sources, and analytical processes.

Required Skills & Experience

• 4+ years of experience in market research ( competitive intelligence, business analysis, strategy, consulting, or a related analytical role).
• Relevant experience in pharmaceuticals, medical devices, aesthetics medicine, healthcare, or a closely related industry is required.
• Proven experience conducting market, industry, company, or competitor research and analyzing both quantitative and qualitative information.
• Experience analyzing financial performance, business models, market dynamics, or similar business metrics.
• Strong PowerPoint and Excel skills.
• Ability to independently structure research, identify relevant and reliable sources, and synthesize findings into clear business insights.
• Excellent written and spoken English.
• Strong attention to detail, organization, and accuracy.
• Proactive and self-motivated, with the ability to work independently and communicate findings clearly to senior stakeholders.

Nice to have

• Experience with Power BI or other data visualization tools
• Experience analyzing digital and social media presence, brand positioning, or PR strategies.
• Experience preparing presentations and reports for senior or executive leadershi

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you: join us as a Business Analyst.

Requirements:

— 3+ years of experience as a Business Analyst, Product Manager, or Product Owner in a crypto or fintech product company.
— Hands-on experience with user onboarding flows.
— Experience working with third-party integrations and external service providers.
— Experience with analytics, user funnels, funnel optimization, and conversion-related metrics.
— Ability to work with complex and high-risk tasks, identifying the best acceptable solution considering business, technical, regulatory, and risk-related constraints.
— Strong ability to decompose high-impact solutions into clear, manageable delivery steps.
— Experience in delivery planning, prioritization, and coordination of product or operational changes.
— Ability to manage several contexts and initiatives simultaneously without losing focus on priorities.
— Strong communication skills, with the ability to clearly align expectations, explain solutions, and manage stakeholder communication.
— Experience participating in product discovery, including analysis of new scenarios, flows, and business needs.
— Experience communicating with involved stakeholders, conducting demos, presenting solutions, and setting up operational flows.
— Upper-intermediate written and verbal English communication skills (B2+ level).

Responsibilities:
— Be deeply involved in the Onboarding direction, covering the user journey from Visit to First Deposit.
— Analyze and optimize user funnels, including registration, email and phone verification, KYC/KYB, onboarding, activation, and deposit scenarios.
— Prepare functional requirements, user stories, acceptance criteria, and other product documentation required for development.
— Describe business logic for Web, Mobile, and Admin Panel solutions.
— Document API interactions and integration logic together with technical teams.
— Work on integrations with external services and third-party providers.
— Conduct requirement walkthroughs with development teams to ensure a clear understanding of scope, logic, dependencies, and expected outcomes.
— Participate in the discovery of new product initiatives, including analysis of user needs, business goals, risks, and possible implementation approaches.
— Prepare solution proposals for stakeholders, taking into account regulatory requirements, risks, technical feasibility, and business impact.
— Decompose solutions according to product strategy, risk level, regulatory requirements, and delivery priorities.
— Maintain and update the roadmap of onboarding improvements and related product changes.
— Synchronize solutions between two or more services, ensuring consistency of logic, user experience, and implementation approach.
— Identify impacted services and coordinate or delegate the necessary updates to the responsible teams.
— Conduct demos, presentations, kick-offs, and other alignment meetings with stakeholders and delivery teams.
— Define relevant stakeholders for each initiative and ensure clear, timely communication throughout the delivery process.
— Analyze scope, dependencies, and potential impact of proposed changes.
— Identify, highlight, and communicate risks related to product solutions, implementation, regulatory requirements, or operational processes.
— Act as an internal customer for updates in other projects when changes impact the onboarding direction.
— Conduct competitor analysis for new onboarding scenarios, product flows, and user journey improvements.

Would be a plus:
— Experience working with regulatory requirements, AML, Compliance, or Legal-related processes.

Work conditions:
Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

We’re looking for a Business Analyst to bridge the gap between complex insurance business needs and AI-driven solutions. In this role, you’ll translate business requirements into clear, actionable functional specifications, map critical workflows, and serve as the primary liaison between business stakeholders and technical delivery teams.

Responsibilities:

• Partner with insurance business units to identify, prioritize, and define high-impact AI use cases
• Translate complex business problems and legacy insurance rules into detailed functional requirements and user stories
• Map, analyze, and optimize end-to-end business workflows to uncover automation opportunities
• Facilitate design sessions and requirement-gathering workshops that bring together business stakeholders and technical squads
• Define objective User Acceptance Testing (UAT) criteria and validate that delivered AI models meet performance targets
• Conduct gap analyses to ensure new AI capabilities integrate seamlessly with existing customer-facing channels

Required Skills:

• Proven experience as a Business Analyst in the insurance domain, with strong knowledge of insurance products, workflows, and legacy business rules
• Demonstrated ability to translate ambiguous business problems into structured functional requirements and user stories
• Strong process mapping and workflow optimization skills (e.g., BPMN or equivalent methodologies)
• Experience facilitating cross-functional workshops between business and technical stakeholders
• Solid understanding of UAT design and validation, including defining acceptance criteria for AI/ML-driven solutions
• Analytical mindset with experience conducting gap analyses across business and technical systems
• Excellent stakeholder management and communication skills, with the ability to act as a key interface between business and engineering teams
• Familiarity with AI/ML solution delivery lifecycles is a strong plus

Recruitment process

1. Pre-screening Interview with Recruiter (up to 45 minutes)
2. Internal Tech Interview (1-1,5 hour)
3. Client Interview (1-1,5 hour)
4. Final Interview (1-1,5 hour)

EU Remote | Full-time | B2B / Ukrainian FOP | German Client

We’re looking for a Senior SAP S/4HANA Business Analyst (FI/CO) to join a full-time transformation project for an international client based in Germany.

The project is focused on the next stage of the company’s SAP S/4HANA transformation -  shaping how Finance teams, responsibilities, processes, and capacity should be organized within the new environment.

This is a transformation-focused role with direct involvement in defining the post-S/4HANA operating model, rather than day-to-day SAP support.

What you’ll work on

• Analyze FI/CO business processes within the S/4HANA environment
• Gather and structure requirements from business stakeholders
• Support AS-IS / TO-BE analysis and identify gaps and improvement opportunities
• Help define future Roles & Responsibilities (R&R) and ownership across teams
• Contribute to the Capacity Management strategy, including resource and workload planning
• Translate Finance and business needs into clear functional requirements and recommendations
• Facilitate discussions between business, Finance, and technical teams

• Prepare documentation supporting future operational and organizational decisions

   

What we’re looking for

• Strong hands-on experience with SAP S/4HANA
• Solid functional expertise in SAP FI/CO and Finance processes
• Experience as an SAP FI/CO Functional Consultant, SAP Business Analyst, or similar
• Experience with S/4HANA implementation, migration, or transformation projects
• Strong business process analysis and requirements-gathering skills
• Experience working directly with business stakeholders and cross-functional teams
• Ability to independently analyze complex requirements and turn them into practical solutions
• Good English communication skills

Nice to have

• Experience with R&R, RACI, or operating model design
• Experience with Capacity Management, resource planning, or workload planning
• German language skills

Why join this project?

You’ll work on a business-critical S/4HANA transformation where your expertise will influence how Finance processes, responsibilities, and resources are structured after the transition.

It’s an opportunity to work beyond standard SAP delivery and contribute to business processes and operating-model decisions alongside international stakeholders.

Project setup

• Client: Germany
• Location: EU-based candidates only
• Work format: 100% remote
• Engagement: Full-time
• Contract: B2B / Ukrainian FOP
• Language: English; German is a plus

If you have strong SAP S/4HANA FI/CO expertise and enjoy combining SAP knowledge with business analysis and transformation work, we’d be happy to hear from you.

Role Overview

This is a hands-on, execution-driven role working directly with the Head of Project. You'll take new projects, tools, and features from zero-to-one — researching them, testing them, and handing them off to whoever will own them long-term. It's not a coordination or people-management role: we need someone energized by figuring out something new, who builds systems and documentation as they go rather than managing a team.

Key Responsibilities

Project Execution

• Drive high-priority projects from brief to delivery
• Manage timelines, dependencies, and priorities across teams
• Track everything in motion and push work to completion
• Flag delays early and resolve blockers without escalation
• Take new projects/features at the zero-to-one stage, research and test them, and pass them to the team that will run them long-term (e.g. testing a new tool integration and building the adoption plan for marketing, or exploring a new monetization platform and rolling out a usage plan)

Systems & Documentation

• Build documentation and lightweight SOPs for the specific tools and initiatives you research, and hand them to marketing
• Create scalable operational frameworks
• Identify bottlenecks and fix them with systems, not manual workarounds
• Launch new projects in Notion from scratch and keep them structured, accurate, and visible

Execution Support

• Translate priorities into clear plans with owners and deadlines
• Coordinate across departments as needed to ensure alignment and follow-through — without managing them
• Support growth, monetization, and automation initiatives
• Deliver concise research and actionable summaries

Documentation

• Maintain clear, usable process documentation
• Build a knowledge base that scales with the team

Requirements

Must Have

• 4+ years of experience in R&D, Operations, or similar roles
• Strong Notion expertise (non-negotiable) — a real builder: project tracking or a personal dashboard with live metrics, not just a Knowledge Base/Wiki
• Comfortable using AI tools and automation — mandatory
• Experience building and documenting processes for new tools or initiatives
• Excellent communication skills in English (C1 and above)
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and problem-solving skills

Nice to Have

• PMP or equivalent certification
• Automation tools (Make, Zapier, etc.)
• Experience in media, affiliate, or performance marketing
• Familiarity with ClickUp, Airtable, or Google Sheets

We're looking for someone who:

• Is proactive and takes ownership
• Thinks commercially and solves problems independently
• Is energized by figuring out something new rather than running something established
• Thrives in a fast-paced environment
• Pays close attention to detail
• Is eager to grow alongside the company
• Doesn't need or want a people-management track — this role stays hands-on

What We Offer

Professional Growth

• International and multicultural environment
• Career development opportunities
• Learning resources and corporate library
• Work alongside a high-performing team
• Access to modern tools and technologies

Benefits

• Competitive salary
• 21 paid vacation days
• 14 paid sick leave days
• Work-life balance
• Team events and activities

Working Environment

• Hybrid — cozy office in Warsaw available whenever you need it
• Complimentary snacks, drinks, and office perks
• Friendly and supportive team
• Comfortable workspace

We look forward to meeting you!

ABOUT COMPANY

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the client’s needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.

SoftServe Business System’s ideal candidate can share the company’s values and become a reliable partner for the team.

REQUIREMENTS

• 3+ years of experience as a Business Analyst
• Hands-on experience implementing ready-made enterprise products (CRM, ERP, SAP, or similar solutions/IT products)
• Direct involvement in implementation projects, with ownership of the implementation process and accountability for delivery results
• Strong interviewing and negotiation skills
• Knowledge of software development methodologies
• Proficiency in producing clear business and functional documentation
• Advanced analytical and systematic thinking skills
• Effective time-management and prioritization skills
• Upper-Intermediate English for daily communication with clients and teams

Nice-to-have skills

• Knowledge of SFA (Sales Force Automation), DMS (Distribution Management System), BI (Business Intelligence), and TPM (Trade Promotion Management) solutions
• Understanding of retail distribution processes and trade marketing activities

RESPONSIBILITIES

• Analyze and document business processes within implementation projects
• Gather, clarify, and formalize business requirements
• Prepare functional specifications and technical documentation for product customization and new functionality
• Collaborate with development teams throughout the implementation process
• Communicate with clients, clarify business needs, and support solution implementation
• Conduct workshops, product demonstrations, and user training sessions
• Support UAT activities and validate implemented functionality
• Maintain project documentation and ensure requirements traceability

About the Role

As a Senior Business Systems Analyst at Pearl, you’ll play a central role in enabling workflow and workforce AI transformation, with a strong emphasis on Agent Hub requirements analysis, platform support, and project coordination. This role blends classic BSA responsibilities with project management and practical AI fluency, supporting both Agent Hub product evolution and broader AI transformation initiatives across the organization.

You’ll help define and document requirements for complex AI opportunities, translate high-level ideas into actionable work, and coordinate across engineering, prompt engineering, and internal stakeholders. This is a hybrid role designed to support both requirements analysis and execution oversight for high-impact AI operations and transformation projects. You’ll be a heavy, daily user of AI tools, not just experimenting on the side, while also contributing directly to the development and improvement of AI tools and features, especially within Agent Hub and related AI transformation initiatives. This is a great opportunity for someone who wants to work at the center of a company’s AI transformation, with meaningful ownership across both platform evolution and broader AI operations, and the chance to help shape how AI enabled work gets defined, prioritized, and operationalized.

What You’ll Do

• Evaluate and document Agent Hub product requirements, including defining requirements for future platform capabilities such as next-generation meeting recap functionality
• Coordinate with the engineering team on features, bugs, and feedback to support ongoing platform improvement
• Manage and optimize the Agent Hub platform, including monitoring operational dashboards and directing follow-up actions where needed
• Test and evaluate new Agent Hub features and fixes
• Evaluate and document requirements for major AI transformation projects, such as an Analytics Deep Dive Assistant and other complex AI opportunities
• Coordinate with Prompt Engineering on the execution of AI transformation projects, from scoping through delivery
• Translate high-level, ambiguous AI ideas into clear, actionable requirements and documentation
• Use AI tools daily to support efficient execution across analysis, documentation, prioritization, and project coordination work

What We’re Looking For

• Excellent understanding of requirements development, documentation, and management (core BSA skills)
• Strong project management skills to self-manage and coordinate various activity streams
• Good understanding of Lean / Agile software development
• Strong stakeholder communication and coordination skills
• Excellent knowledge and use of AI tools and techniques across different types of work and tasks
• Ability to translate high-level, ambiguous ideas into structured, actionable requirements
• Comfort working cross-functionally with engineering, prompt engineering, and internal business stakeholders
• Strong attention to detail and ability to manage competing priorities in a fast-paced environment
• Curious, analytical mindset with a genuine interest in AI, automation, and business process improvement
• Experience monitoring operational dashboards and driving data-informed follow-up actions is a plus

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

Kindgeek is looking for a sharp, curious Business Analyst who thrives at the intersection of finance and technology. Your mission will be to turn complex FinTech and crypto requirements into clear, actionable solutions that our Agile teams can build with confidence. Along the way, you’ll also help shape new client engagements, bringing structure and clarity to opportunities from the very first conversation.

RESPONSIBILITIES

As a Business Analyst, you will be responsible for:

• Defining and communicating the product vision and roadmap to the Agile team, adjusting it based on stakeholder feedback and market changes;
• Creating, maintaining, and prioritizing the product backlog, including clear user stories and acceptance criteria;
• Engaging with stakeholders to gather requirements and acting as the primary liaison between business and the Agile team;
• Participating in sprint planning and reviews, adjusting priorities based on team feedback and retrospectives;
• Defining acceptance criteria and validating delivered functionality against business needs;
• Analysing technical diagrams and supporting the development team in documenting back-end business logic;
• Supporting pre-sales activities, including client discovery calls, proposal preparation, and Work Breakdown Structures (WBS).

REQUIREMENTS

We’re looking for a Business Analyst who has:

• 5+ years of experience as a Business Analyst, preferably within the FinTech sector;
• Hands-on exposure to crypto on-ramp/off-ramp solutions and banking/payment systems;
• Strong understanding of financial technologies, with proven expertise in crypto and banking payments;
• Genuine interest in learning adjacent sub-domains such as open banking, card processing, and AML/KYC;
• Proven ability to work on technical projects, including API analysis and solution design;
• Excellent analytical skills, with the ability to think critically and solve complex problems;
• Outstanding communication skills, with the ability to convey technical information to non-technical stakeholders;
• Collaborative attitude, with the ability to work effectively within a dynamic team environment;
• Experience participating in pre-sales activities, including proposal and WBS preparation.

Will be a plus:

• Experience working with Agile/Scrum methodologies in a FinTech environment;
• Familiarity with AML/KYC or open banking regulations;
• Experience presenting solutions directly to clients during pre-sales stages.

WHAT WILL YOU GET WITH KINDGEEK

We want you to thrive and feel supported

Professional growth: at Kindgeek, we want our employees to grow and achieve ambitious professional goals. We support professional development with training and certification refunds and provide regular feedback and technical reviews.

Benefits package: Kindgeek offers all team members competitive compensation and a benefits package that includes 18 working days of fully paid vacation, 10 compensated by 50% sick leaves without a note from the doctor, and an opportunity to take study leaves. Depending on how long you stay in the company, you can receive different health insurance packages from our partners.

Personal growth: as a part of our team, you will have access to corporate English courses with a 50% reimbursement, take advantage of our offline library and access a large selection of corporate training and classes. Also, every employee can request any internal or external training or certification if it applies to his or her work responsibilities.

Geek community: at Kindgeek, we value community — even in the full-scale invasion times, we take every opportunity to stick together. Our geeks organise various online and offline clubs — from stretching and skiing to English. We volunteer together and support each other.

Flexibility: Kindgeek offers a hybrid working model. Team members can work remotely or from the office or Kindgeek London Hub — an innovative cafe-style co-working in Lviv (it’s pet-friendly!).

We encourage you to apply

At Kindgeek, we encourage everyone to apply — regardless of nationality, race, gender, marital status, disability, sexual identity, or religion. We are growing into an inclusive, equal-opportunity company where only professionalism, competence, and ideas matter. We are committed to supporting mobilised employees and veterans joining Kindgeek and facilitating their career development. We aim to bring equal opportunities to all team members and candidates — especially those underrepresented in technological companies.

PaySpace Magazine is an expert digital media about innovative financial technologies. It covers fintech, retail, e-commerce, blockchain, cryptocurrency, banks, and startups. 

We are looking for an Middle IT Business Analyst to join our team.
 

Required Skills:

• 4+ years of successful experience in IT, covering the full BA lifecycle: from initial requirements gathering to UAT (User Acceptance Testing) support and maintenance.
• Proven practical experience in making decisions and effectively prioritizing requirements in projects, collaborating with the PM/PO (Project Manager/Product Owner).
• Experience in creating specifications, user stories / use case descriptions, UI prototypes, and UML diagrams.
• Practical experience in API analysis (JSON, XML, webhooks/callback mechanisms), generating technical requirements, and working with tools like Postman / Swagger.
• Proficiency in working with Jira, Confluence, and Postman.
• Basic knowledge of SQL for data validation and testing support.
• Skills in meeting facilitation, requirements clarification, and experience participating in UAT, Demos, and Refinement sessions.
• Ability to clearly articulate requirements in plain language for both business stakeholders and technical teams.
• English — Intermediate+ (for documentation & communication).
• Ability to work with a product that is actively scaling and changing.
   

Will be a plus:

• Experience in Fintech / E-commerce projects: understanding of payment processes, integrations, security, and merchant management.
   

Responsibilities:

• Gathering, analyzing, and structuring requirements for product development.
• Analyzing API documentation and setting up tasks for integration development.
• Communication with stakeholders, business representatives, and development teams.
• Detailed specification of requirements (business, functional, and non-functional).
• Developing user interface (UI) prototypes.
• Handling change requests and assessing their impact.
• Participation in backlog refinement, preparation of UAT scenarios, and supporting the delivery process.
• Maintaining effective interaction and a transparent process within the team.
   

We offer:
— Competitive compensation depending on experience and skills;
— Remote-first work environment with flexible working hours;
— 20 paid vacation days annually for rest and recharge;
— 20 days of sick leave, available as needed;
— Corporate English classes;
— Professional development support.