Jobs Business Analyst

Your future responsibilities:

• Create comprehensive documentation, including system requirements documents, business process diagrams (BPMN, UML) and technical specifications to facilitate project understanding and implementation
• Collaborate with project participants to collect, document, and prioritize business requirements for various project components
• Analyze and evaluate current system architecture, identifying areas for improvement and alignment with project goals
• Conduct data analysis and modeling to ensure data flow support and structures meet project objectives and reporting requirements
• Analyze system integration points, ensuring smooth data exchange between various components and systems
• Evaluate potential system solutions and make recommendations based on cost-benefit analysis, feasibility studies, and fit with project objectives
• Develop use cases, user stories, and other artifacts to describe system behavior and interactions, providing clarity for developers and project participants
• Collaborate with quality assurance teams to ensure system changes are compliant and maintain high quality
• Assist in change management activities by assessing the impact of proposed changes on systems, processes and stakeholders, and assist in communication and training activities
• Develop templates and quality criteria for business and system analysis artifacts

Your skills and experience:

• Minimum of 1 year of experience in business or systems analysis and/or product management
• Experience with project management methodologies such as Agile, Scrum, Waterfall
• Formulation of high-level technical requirements and specifications for the software product
• Mastery of process visualization tools Visio, Draw.io
• Experience in building/rebuilding processes
• High level of communication skills to communicate with various stakeholders and ability to explain technical concepts to users in simple language

Will be a plus:

• Understanding of financial monitoring processes or experience in this area
• Knowledge of BPMN 2.0 and UML notations
• Knowledge of SQL and/or Python
• Understanding and experience with APIs and web services
• Language: English (Upper-Intermediate, B2 — will be an advantage)
• Education: Completed higher education (additional specialized education will be an advantage)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile, сorporate library.
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Want to learn more? Follow us on social media:

Facebook, Instagram, LinkedIn

______________________________________________________________________

Твої майбутні обов’язки: 

• Створювати вичерпну документацію, включаючи документи з вимог до системи, діаграми бізнес процесів (BPMN, UML) та технічні специфікації для полегшення розуміння та впровадження проекту
• Співпрацювати з учасниками проекту для збору, документування та встановлення пріоритетів бізнес вимог для різних компонентів проекту
• Аналізувати та оцінювати поточну архітектуру системи, ідентифікуючи області для поліпшення та відповідність цілям проекту
• Проводити аналіз та моделювання даних для забезпечення підтримки потоку даних та структур, що відповідають цілям проекту та вимогам звітності
• Аналізувати точки інтеграції систем, забезпечуючи безперешкодний обмін даними між різними компонентами та системами
• Оцінювати потенційні системні рішення та надавати рекомендації на основі аналізу вартості та користі, досліджень можливості та відповідності цілям проекту
• Розробляти сценарії використання, користувацькі історії та інші артефакти для опису поведінки системи та взаємодій, забезпечуючи ясність для розробників та учасників проекту
• Співпрацювати з командами забезпечення якості, щоб забезпечити відповідність системних змін вимогам та підтримувати високу якість
• Допомагати у діяльності з управління змінами, оцінюючи вплив запропонованих змін на системи, процеси та учасників, а також допомагати у комунікаційних та навчальних заходах
• Розробляти шаблони та критерії якості до артефактів бізнес та системного аналізу

Твій досвід та навички:

• Мінімум 1 рік досвіду в області бізнес або системного аналізу та/або управління продуктом
• Досвід роботи з методологіями управління проектами, такими як Agile, Scrum, Waterfall
• Формулювання високорівневих технічних вимог та технічного завдання до програмного продукту
• Володіння інструментами візуалізації процесів Visio, Draw.io
• Досвід побудови/перебудови процесів
• Високий рівень комунікативних навичок для спілкування з різними стейкхолдерами та здатність пояснити технічні концепції користувачам простою мовою

Буде плюсом:

• Розуміння процесів фінансового моніторингу або досвід роботи в даній сфері
• Знання нотацій BPMN 2.0 та UML
• Знання SQL та/або Python
• Розуміння і досвід роботи з API та веб-сервісами
• Мова: Володіння англійською мовою (Upper-Intermediate, В2 — буде перевагою)
• Освіта: Закінчена вища освіта (додаткова профільна освіта буде перевагою)

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: ми гарантуємо стабільний дохід та щорічні бонуси за ваш особистий внесок. Крім того, у нас є реферальна програма з винагородами за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile, корпоративна бібліотека.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

Бажаєш дізнатися більше? — Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn 

MINT is the leader in Advertising Resource Management (ARM) software, driving marketing transformation in the age of agentic AI. At the core of our innovation is an open enterprise platform that deploys autonomous AI agents to augment human teams across the marketing and advertising value chain, connecting marketing performance with enterprise growth and real business impact.

Thanks to a diverse team of over 300 professionals worldwide, we integrate technology, data, and agentic intelligence to redefine how global brands and agencies plan, execute, and optimize their advertising investments.

With the recent acquisitions of technology leaders Redmill Solutions and info³, MINT has further expanded its unified ecosystem, completing the long-awaited connection of media planning, buying, and execution within one intelligent environment.

Augmenting Advertising Intelligence. For more information, visit mint.ai.

The Role

We are seeking a Functional Analyst to join our innovative Product department.

In this role, you will act as a strategic bridge between business needs and technical execution, ensuring that our Reporting (Dashboarding & Data Exploration) and Data Import modules effectively support our customers’ analytical and operational goals.

You will work cross-functionally with Product Managers, Engineers, Designers, and business stakeholders to translate complex requirements into clear, actionable insights and deliver impactful data-driven product improvements.

We offer a consultancy engagement, not an employment contract. The selected consultant will work independently, bringing their specialized knowledge and experience to our projects.

Responsibilities

• Collaborate closely with the Product Manager to translate business requirements into actionable user stories and technical specifications.
• Maintain and continuously refine the product backlog, ensuring alignment with business priorities, team capacity and priority agreed with PM.
• Participate actively in all Agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) to support smooth delivery and clear communication.
• Bridge the gap between business needs and technical implementation, ensuring that development outcomes meet functional requirements.
• Keep all product and process documentation accurate, up to date, and easily accessible for both technical and non-technical stakeholders.
• Work cross-functionally with Customer Success, Design, Sales and other teams to gather feedback, clarify requirements, and ensure a consistent product vision.
• Support the development team in understanding the business context and expected outcomes of new features or improvements.
• Analyze and validate functional requirements, identifying dependencies, risks, and potential impacts on existing systems.
• Assist in user acceptance testing (UAT) and help ensure that deliverables meet business and quality expectations.
• Contribute to continuous improvement of Agile processes and product development workflows.

This role will be a great fit if you have:

• Bachelor’s or Master’s degree in Business Analytics, Data Science, Computer Science, Marketing, or a related field.
• 3-4 years of experience as a Business Analyst / Functional Analyst, preferably within SaaS or advertising technology domains.
• Strong analytical and problem-solving skills; proven track record in data-informed decision-making.
• Experience working in Agile environments alongside product and engineering teams.
• Excellent communication and presentation skills, with the ability to translate complex technical insights for business audiences.
• Working knowledge of digital marketing, advertising platforms (e.g., Google Ads, Meta Ads, DSPs), and resource optimization is highly desirable
• Proficiency with Atlassian tools including Jira Cloud, Confluence, and Jira Product Discovery.
• Understanding of feature slicing patterns and backlog refinement best practices.

Interview Process

Candidates can expect the following steps in our interview process:

• HR Video Interview (30 minutes): A virtual interview with HR to provide an overview of the company and the role, as well as to gain insight into your experience and background
• Technical Interview with Hiring Manager (45 minutes): a virtual video interview focused on the technical aspects of the role, where the hiring manager will dive into your specific skills and experience
• Interview with Head of Department/other key individuals (1 hour, if feasible in-person): an interview with the Head of Department or other key individuals relevant to the role, such as team members or colleagues from other departments. This will give you a broader perspective on the position (and an opportunity to visit the office).
• Offer: after completing the interview process, successful candidates will receive an offer.

MINT is committed to a diverse and inclusive workplace. MINT AI is an equal opportunity employer and does not discriminate on the basis of age, race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, immigration status, medical condition, protected veteran status, disability, genetic information, political views or activity, or other legally protected status.

Must-have

• 3+ years of Business Analyst experience on ERP / accounting / operations projects (implementation, optimization, or major enhancements).
• Strong understanding of business process mapping (Order-to-Cash, Procure-to-Pay, Record-to-Report; inventory/manufacturing a plus).
• Working knowledge of accounting fundamentals (GL, AP, AR, cash management, revenue recognition basics).
• Proven ability to write clear requirements artifacts:
  • user stories / acceptance criteria
  • functional specs
  • process flows (BPMN or similar)
  • test cases / UAT scripts
• Experience collaborating with developers and solution architects (translate business needs into functional + data requirements).
• Comfortable with data analysis:
  • Excel (advanced)
  • ability to interpret datasets, reconcile transactions, validate outcomes
• Strong stakeholder skills: run workshops, manage scope, prioritize backlog, communicate tradeoffs.
• Excellent written and verbal English.

Strongly preferred 

• Prior work with any ERP: NetSuite, Dynamics 365, SAP, Oracle, Sage, Odoo, etc.
• Familiarity with reporting concepts: dashboards, financial reporting, management reporting.
• Understanding of integrations: REST/SOAP APIs, file imports/exports, middleware concepts.
• Experience with implementation partners/VARs and client-facing delivery.

Nice-to-have (Acumatica-specific but not required)

• Acumatica experience (Financials, Distribution, Project Accounting, Construction, etc.).
• Knowledge of Acumatica concepts: Screens, GIs (Generic Inquiries), Workflows, Role-based access, Import Scenarios.
• Exposure to Acumatica customization model (high level) and release testing.

Key responsibilities 

• Become an expert in Acumatica OOTB functionality and recommend best-fit solutions before custom development.
• Lead discovery to document as-is processes, define to-be processes, and identify gaps.
• Translate business needs into efficient customization designs, focusing on simplicity, maintainability, and upgrade-safe patterns.
• Produce developer-ready specs and validate delivered functionality through UAT and regression checks.
• Maintain a structured backlog in Jira and ensure clarity of scope, priorities, and acceptance criteria.

Learning expectation

• Willingness to complete structured onboarding and become proficient in Acumatica within 60–90 days (navigation, core modules, workflows, reporting, common configuration patterns).

Sprinterra is a friendly and collaborative technology consulting company delivering software solutions for clients across finance, real estate, retail, and other industries. We work on diverse projects - from business process automation to complex enterprise platforms - giving our teams the opportunity to solve different challenges, learn new domains, and grow professionally. Our environment is open, supportive, and flexible: we value clear communication, personal ownership, and teamwork, and we encourage everyone to contribute ideas and help shape how we deliver projects.

Position Overview
We are seeking a strong Business Analyst with Project Management experience (or ambition to move into PM) who can also participate in pre-sales activities and support early-stage client engagements. At Sprinterra, BAs play a key part in shaping our projects from requirements discovery and scope clarification to coordinating the team and supporting delivery.

You will work on small-to-mid-sized projects, ensuring that client needs are fully understood, clearly documented, and translated into actionable tasks for the development team. This role acts as the bridge between business goals and technical execution, helping the team stay aligned, organized, and focused on delivering high-quality results on time and within scope.

Key Responsibilities

• Gather, analyze, and document business and technical requirements through workshops, interviews, and stakeholder discussions.
• Translate business needs into clear, structured artifacts (user stories, acceptance criteria, process flows, functional specs).
• Work closely with designers, developers, and QA to ensure requirements are understood and implemented correctly.
• Validate final deliverables to ensure they meet client expectations and align with defined requirements.
• Manage scope, priorities, and delivery schedules for small-to-mid-size projects.
• Facilitate sprint planning, daily syncs, backlog grooming, and release planning.
• Track project risks, blockers, dependencies, and communicate them proactively to stakeholders.
• Ensure documentation, tracking, and processes are maintained according to Sprinterra best practices.
• Participate in early-stage discussions with potential clients to understand high-level needs and define the problem space.
• Assist Sales in preparing proposals, estimates, project approaches, high-level scopes, and solution descriptions.
• Occasionally support internal initiatives (AI adoption, documentation improvements, operational enhancements).

Qualifications

• 3+ years of experience as a Business Analyst.
• Experience on Team Lead or Project Manager position.
• Solid understanding of Agile methodologies, especially SCRUM (sprint ceremonies, backlog management, estimation practices, team collaboration).
• Strong analytical thinking with the ability to break down complex problems, structure information, and propose practical solutions.
• Excellent communication skills.
• High level of documentation competence: user stories, acceptance criteria, functional specs, diagrams, workflows, and client-facing materials.
• Strong theoretical foundation in SDLC, requirements management, and product development principles with a genuine passion for continuous learning, reading, researching, and staying updated on industry best practices.
• Ability to multitask and manage priorities across several teams or workstreams.
• Experience coordinating with developers, QA, UX, and external stakeholders.
• Self-organized, detail-oriented, proactive, and comfortable working independently.
• Fluent English (spoken and written) or higher - able to manage client communication confidently.

Preferred Skills

• Experience working on projects in the financial or fintech industry - familiarity with regulatory environments, workflows, and financial terminology.
• Technical background (understanding of APIs, data structures, basic system architecture) that supports effective communication with engineering teams.
• Familiarity with enterprise systems such as CRM, ERP, or large-scale business applications.
• Understanding of QA processes and ability to collaborate closely with QA engineers on test planning, acceptance criteria, and release readiness.
• Experience working with UI/UX teams - ability to review wireframes, validate user flows, and ensure alignment between requirements and design.

Requirements

Must-have

• 3+ years of Business Analyst experience on ERP / accounting / operations projects (implementation, optimization, or major enhancements)
• Strong understanding of business process mapping (Order-to-Cash, Procure-to-Pay, Record-to-Report; inventory/manufacturing a plus)
• Working knowledge of accounting fundamentals (GL, AP, AR, cash management, revenue recognition basics)
• Proven ability to write clear requirements artifacts:
• – user stories / acceptance criteria
• – functional specs
• – process flows (BPMN or similar)
• – test cases / UAT scripts
• Experience collaborating with developers and solution architects (translate business needs into functional + data requirements)
• Comfortable with data analysis:
• – Excel (advanced)
• – ability to interpret datasets, reconcile transactions, validate outcomes
• Strong stakeholder skills: run workshops, manage scope, prioritize backlog, communicate tradeoffs
• Excellent written and verbal English

Strongly preferred

• Prior work with any ERP: NetSuite, Dynamics 365, SAP, Oracle, Sage, Odoo, etc.
• Familiarity with reporting concepts: dashboards, financial reporting, management reporting
• Understanding of integrations: REST/SOAP APIs, file imports/exports, middleware concepts
• Experience with implementation partners/VARs and client-facing delivery

Nice-to-have (Acumatica-specific but not required)

• Acumatica experience (Financials, Distribution, Project Accounting, Construction, etc.)
• Knowledge of Acumatica concepts: Screens, GIs (Generic Inquiries), Workflows, Role-based access, Import Scenarios
• Exposure to Acumatica customization model (high level) and release testing

Key Responsibilities

• Become an expert in Acumatica OOTB functionality and recommend best-fit solutions before custom development
• Lead discovery to document as-is processes, define to-be processes, and identify gaps
• Translate business needs into efficient customization designs, focusing on simplicity, maintainability, and upgrade-safe patterns
• Produce developer-ready specs and validate delivered functionality through UAT and regression checks
• Maintain a structured backlog in Jira and ensure clarity of scope, priorities, and acceptance criteria

Learning Expectation

• Willingness to complete structured onboarding and become proficient in Acumatica within 60–90 days (navigation, core modules, workflows, reporting, common configuration patterns)

Screening requirements (please read first):

• Non-negotiable: hands-on experience with process mining or task mining and ML/AI models used to analyze operational workflows (workflow discovery, variants, bottlenecks, cycle time, handoffs, deviations).
• Required: a 2–5 minute intro video link in your resume or via the platform (smartphone recording is fine). Applications without the video may not be reviewed.

Company overview:
 

Graphio.ai stops revenue loss before it happens by detecting broken handoffs between teams.
 

We analyze API-enabled metadata from your existing systems to automatically identify when Sales, Customer Success, Legal, Finance, Product, and Operations are misaligned - before deals stall, renewals fail, or contracts slip.
 

No workflow changes. Fast rollout in less than 2 days.

AI learns what successful execution looks like in your company and alerts you to dangerous deviations in real time.

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:

We are looking for a Senior Product Business Analyst (AI/ML) to help us build a polished, user-ready product experience around Graphio.ai’s core mission: stopping revenue loss before it happens by detecting broken handoffs between teams.

In this role, you will translate complex cross-functional execution problems into clear product requirements, data definitions, and measurable validation criteria. You will work closely with the Product Manager, Machine Learning and AI specialists, and Software Engineers to define what “successful execution” looks like for customers, turn that into reliable detection and alerting behavior, and continuously improve signal quality using API-enabled metadata from existing systems.

This role is rooted in B2B SaaS execution workflows, where multiple teams and systems must stay aligned for deals, renewals, and contracts to move smoothly. Your work will directly impact how accurately Graphio.ai detects misalignment early, how actionable the alerts are, and how fast customers see value after launch.

Key Responsibilities:

• Partner with the Machine Learning Engineer to define how the system automatically discovers and constructs the golden path (ideal workflow / best-performing execution pattern) from API-enabled metadata - including inputs, assumptions, and expected outputs.
• You will not manually build or validate customer workflows. Your role is to define requirements, data definitions, and evaluation criteria so the model generates the ideal workflow reliably and consistently.
• Translate customer process reality into clear modeling requirements: what a workflow step is, how handoffs are represented, how similar workflows are grouped, and how “successful execution” is determined at scale.
• Define API-enabled metadata requirements needed for automated modeling: event taxonomy, entities, identifiers, timestamps, ownership fields, system-of-record rules, and data quality constraints.
• Specify deviation definitions relative to the golden path (ideal workflow): missing step, wrong sequence, excessive delay, broken ownership transition, stalled handoff - and how deviations should be prioritized.
• Work with Engineering and Machine Learning to ensure modeling outputs are product-ready: stable, consistent across updates, and understandable enough for the end user to act on.
• Own the user-facing capability to review and edit the golden path (ideal workflow): allow customers to add/remove steps and adjust what “good execution” means, while preserving a reliable baseline generated by the system.
• Define and continuously improve weekly/monthly reporting: what insights are surfaced, how they are explained, and how reports/alerts are delivered to the accountable owner (a specific responsible person).
• Establish evaluation and monitoring for automated modeling and deviation detection: track misses vs false alarms, consistency of the generated ideal workflow, lead time gained, and actionability tied to revenue outcomes.
• Investigate accuracy issues: analyze why the system generated an incorrect ideal workflow or missed a deviation, propose improvements, and validate fixes through regression checks.
• Maintain a library of reference workflows and test scenarios that represent common cross-team handoff patterns and failure modes in workflow-driven B2B environments.

Preferred Qualifications:

• Experience building or supporting AI/ML-enabled B2B SaaS products, especially where models drive user-visible workflows and decisions.
• Hands-on experience working with event-based data and operational systems (for example: CRM, customer success platforms, ticketing systems, project management tools, finance/contract systems).
• Familiarity with workflow analytics / process mining concepts (workflow reconstruction, handoffs, cycle time, bottlenecks, variants).
• Experience defining data contracts: event taxonomy, entity identifiers, timestamp conventions, ownership fields, and data quality rules.
• Background in designing evaluation and monitoring for model-driven product behavior (false positives/negatives, consistency, drift, and business impact).
• Exposure to LLM-powered features (structured prompting, quality criteria, safety constraints, and human review loops), with a product mindset rather than research focus.
• Ability to create and manage reference scenarios and test libraries that represent real enterprise workflows and edge cases.
• Comfort collaborating across Product, Machine Learning, and Engineering teams in an agile environment, with strong written documentation skills.
• Experience working in workflow-heavy domains such as Revenue Operations, Customer Success Operations, Deal Desk, Legal Operations, Finance Operations, or Project Delivery.
• Prior work in early-stage or fast-scaling environments where you owned problems end-to-end and shipped iteratively.

What we offer:

• A role where you actually own a meaningful slice of the product (how the ideal workflow is defined, how deviations are detected and explained, how reports work).
• Close, practical collaboration with the Machine Learning Engineer and Software Engineers to ship improvements - not just write specs.
• Clear success criteria: fewer false alarms, fewer missed deviations, better weekly/monthly reports, faster time-to-value for customers.
• A fast feedback loop: you’ll work with real customer workflows (metadata only), learn what breaks, fix it, and see results quickly.
• Exposure to real cross-team execution in companies: Sales, Customer Success, Legal, Finance, Product, Operations - and how handoffs impact revenue.
• Remote-friendly team with a simple setup and low overhead.
• Competitive compensation and room to grow as the product and team scale.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Relocation readiness. Team members may reside in Ukraine, but must be prepared to relocate with their families to Europe or the United States if the company requests it and it becomes legally possible. Any relocation would be discussed in advance.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech Turnkey Services is looking for a proactive Business Analyst with excellent communication and problem‑solving skills.

Please note that this is a fixed-term contract of 1 year, with possibility of extension.  

Your influential mission. You will...

• Gather and analyse business requirements for ongoing and upcoming projects.
• Investigate improvement areas and propose best practice solutions.
• Work closely with the Product Owner on requirement clarification and prioritisation.
• Collaborate daily with development and QA teams to support delivery.
• Communicate with third‑party providers and internal Playtech teams to ensure smooth integrations.

Components for success. You...

• Bring 2+ years of experience as a Business Analyst in a development‑related environment.
• Have experience with mobile and web projects, including CMS‑related work.
• Communicate confidently in English (upper‑intermediate+) and Ukrainian.
• Possess strong technical skills in Atlassian tools, SDLC knowledge and Figma (user‑level).
• Additionally, bring solid experience in creating and maintaining documentation: User Stories, Use Cases, Requirements and UML diagrams.
• Are proactive, self‑organised, and capable of working independently.
• Thrive in a collaborative environment and focus on team achievements.

You'll get extra points for...

• Experience in iGaming, betting, or gambling.
• Prior exposure to QA, development, or product ownership.
• Knowledge of REST API, Firebase, testing fundamentals, JSON.

Thrive in a culture that values...

• Flexibility – supportive management, open communication, and autonomy.
• Team spirit – a friendly, collaborative atmosphere with global teammates.
• Impact – the chance to directly influence a product used by millions

Playtech Turnkey Services MWS Team

Our MWS team plays a central role in delivering scalable, high‑quality turnkey solutions across Playtech’s global ecosystem. We work closely with product, development, QA, and integration teams to ensure seamless delivery of features for major brands. Building on its daily collaboration with multiple Playtech units and support for cross‑product initiatives, the team also partners with a broad range of international iGaming operators—including key Latin American brands such as Winner and Caliente—providing exposure to complex, large‑scale ecosystems and diverse market needs.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

The role

We're looking for a part-time strategy analyst to support live client engagements. You'll work with our technical team that builds an AI platform for strategic simulations and scenario modeling.
 

Right now the focus is on Ukrainian clients. That's your entry point. We work with companies in energy, oil and gas, commodities, chemicals, manufacturing and retail. Over time we'll connect you to global projects: corporate development, M&A, strategic planning for international clients.
 

Your job is to validate AI simulation outputs, build financial models, analyze what data is available on the client side and in the market, and turn raw platform results into materials that executives use to make decisions.
 

Part-time, 10-20 hours per week. Flexible schedule. Hours can scale up as we take on more clients.
 

What you'll do

1/ Validate AI simulation results against real market data and financials. You're the reality check between the AI and the client
2/ Build financial models that connect to the simulation platform. Scenario analysis, stress-testing, forecasting
3/ Audit available data on the client side. What exists, what's missing, what's reliable, what needs additional verification
4/ Market sizing, competitive analysis, industry benchmarking for active engagements
5/ Source and structure Ukrainian market data (harder to find than US/EU, which is exactly why we need you)
6/ QA models and deliverables for accuracy and industry relevance before they go to the client
7/ Prepare client-facing materials: presentations, analytical memos, executive summaries
 

Requirements

• Domain experience in energy, oil and gas, commodities, chemicals, manufacturing or retail. You've worked in one or more of these industries and understand their specifics, key metrics and how data is structured
• 2+ years at a Big Four firm (Deloitte, PwC, EY, KPMG) in consulting, audit or transaction advisory, a strategy consultancy or in an analytical/financial role at a corporation. Audit experience with Ukrainian corporates is a strong plus -- you already know what data actually exists and what doesn't.
• Financial modeling skills. You can build models from scratch in Excel/Google Sheets, not just fill in templates
• Experience structuring and presenting data for senior executives
• Comfortable working with large, unstructured datasets and extracting signal from noise
• Can work independently. We give you the project context and you run with it
• Ukrainian -- fluent
• English -- B2+. Team communication and internal deliverables are in English
   

Big plus

• Experience with M&A due diligence, transaction advisory or corporate development
• Market sizing, competitive benchmarking, industry landscape analysis
• Familiarity with AI tools (Claude, ChatGPT, Cursor or similar) for research and analysis acceleration
• Experience with scenario planning, simulations or wargaming
• Worked at a startup or fast-moving team where you covered multiple roles at once
• Accounting, audit or financial reporting background

Not for you if

• You need a detailed brief before you start working. We move fast and fill in gaps as we go
• You only know how to execute within pre-built frameworks. We need people who build the framework
• You've only done advisory and never built the models yourself
• You're looking for a strict 9-to-5
   

Compensation

• Hourly rate, discussed individually based on experience
• Part-time contract, 10-20 hours per week
• Potential to scale hours or convert to ongoing retainer as engagements grow
   

We review every application and reply only to candidates who are a strong fit. If you don't hear back within two weeks, the role wasn't the right match this time.
 

About Principle

Principle is an AI-powered strategic foresight platform built by OpenBabylon, a frontier AI research lab in San Francisco. Team of 3 PhDs, ex-Google, ex-CERN. $2M pre-seed from SMRK VC, SMOK VC, RideHome AI Fund (LPs include Marc Andreessen and Chris Dixon), a16z Scout Fund, Bain Capital Scout Fund, Unpopular Ventures and angels from Groq, DeepMind and Anthropic.
 

We build digital twins of companies, competitors, regulators and markets, then simulate branching futures so leadership teams can stress-test strategy before committing resources. What McKinsey does in 6 months for $1-2M, we deliver in weeks. Our clients are Fortune 500 companies and $100M+ tech firms.

About the Role

Techchain Solutions is looking for a Business Analyst with experience in Web3 and AI products to support product discovery, business analysis, and documentation for custom software projects.

We build Web3 platforms, blockchain applications, and AI-powered products for startups and growing companies. We need someone who can translate product ideas and client requirements into clear, structured documentation for designers and developers.

This role is hands-on and analytical, requiring strong attention to detail and the ability to independently structure complex product ideas.

The position is part-time and can work well as an additional engagement.

Responsibilities

• Conduct product discovery and requirement clarification with stakeholders
• Translate product ideas into structured product documentation
• Prepare Product Requirements Documents (PRD)
• Write user stories and acceptance criteria
• Define and document MVP scope and feature logic
• Create user flows and process diagrams
• Perform competitor and market analysis to help shape product decisions
• Identify risks, assumptions, and unclear requirements early
• Maintain documentation in Jira and Confluence

• Work closely with designers and developers to ensure requirements are clear and implementable

   

Requirements

• Proven experience as a Business Analyst in software development projects
• Experience working on Web3 or AI products
• Strong analytical and structured thinking
• Ability to independently break down complex product ideas into clear requirements
• Experience preparing product and technical documentation

• Strong communication skills and responsibility for deadlines

   

Experience with:

• PRD / product specifications
• User stories and acceptance criteria
• Business process diagrams
• User flows
• Feature breakdown and documentation

Tools

• Jira
• Confluence
• Miro / FigJam
• Figma (basic understanding)
• AI tools (ChatGPT, Claude, etc.) for productivity

Nice to Have

• Experience working as Product Owner
• Strong product thinking and prioritization skills
• Experience conducting competitor analysis and product research
• Ability to create quick sketches or low-fidelity product drafts to communicate ideas and guide designers
• Experience with DeFi, crypto platforms, or AI SaaS products

What We Value

• Motivation to work on interesting products
• Responsibility and ability to meet deadlines
• Accuracy and clarity in documentation
• Ability to work independently and proactively

Work Format

• Part-time
• Up to 4 hours/day
• Up to 80 hours/month
• Fully remote

Compensation

Up to $15/hour depending on experience.

Application Requirements

Please include:

• CV
• Examples of documentation you created (PRD, flows, specs, diagrams)
• Description of Web3 or AI products you worked on

Hiring Process

1. CV review
2. Interview
3. Short practical test task

YELK is a web development outsourcing agency that provides scalable digital solutions for SMEs and enterprise clients across the EU and the USA. We specialize in delivering custom web development, design, and AI integration services.
 

We are looking for a CRM Integration Analyst who is ready to set up business automations and design CPQ flows for companies.
This role combines system analysis, CRM configuration, workflow design, and client communication.

Responsibilities:

• Analyze clients’ existing software landscape, including systems, APIs, and documentation.
• Join client calls to gather requirements, understand business processes, and align on solutions.
• Gather and analyze requirements for CRM integrations and automation solutions.
• Translate business and technical requirements into scalable integration architectures.
• Design and configure business automations and CPQ (Configure, Price, Quote) flows.
• Recommend optimal combinations of software tools to support client business processes.
• Prepare technical specifications for CRM setup and integrations.
• Configure CRM systems and connected tools, including workflows, automations, and integrations.
• Support implementation and ensure smooth adoption of new systems.
• Provide ongoing technical assistance and resolve issues during system usage.

Requirements:

• Upper-Intermediate English (B2+) and fluent Ukrainian.
• Experience in CRM configuration, software integrations, technical support, or basic programming.
• Understanding of business processes (sales, marketing, finance, operations).
• Strong analytical mindset and ability to build structured logic and workflows.
• Ready to take ownership and communicate directly with clients.

We offer:

• Paid 21 days of vacation and sick leave.
• Free morning schedule (start from 9 to 11 am).
• An engaging team environment where your voice is heard and initiatives are supported.
• Market competitive salary and benefits based on conversion rates.
• Educational budget, upskill courses, and workshops.
• 100% remote.

You will join a large-scale AI Program focused on delivering data-driven and AI-powered solutions that create measurable business value.
 

🎯 Key Responsibilities

• Lead engagement with business stakeholders to capture, clarify, and prioritize AI use cases
• Translate business needs into structured requirements and user stories for AI and engineering teams
• Ensure traceability from business objectives to delivered AI solutions
• Manage scope alignment and change requests
• Validate AI solutions through demos, UAT, and structured feedback cycles
• Ensure realization of business value
   

🧩 Required Experience & Skills

• 3–5+ years of experience as a Business Analyst or Product Owner
• Proven experience in data / AI initiatives
• Experience working with AI, data, and engineering teams in Agile environments
• Strong stakeholder management and facilitation skills
• Experience managing scope, change, and expectations
• Strong analytical thinking and structured communication
• Business-value focused, detail-oriented
• English B2+ (mandatory)
   

⭐ Nice to Have

• Hands-on AI project delivery experience

• Exposure to Microsoft environment
  
  What we offer:

  ✅ Fully remote work
  🏝 18 vacation days per year
  🎁 Birthday gifts
  📚 Opportunities for learning and growth through challenging tasks

Are you interested in working from home in a positive environment with a scalable salary based on your performance? Then keep reading.

We’re looking for an experienced Conversion Rate Specialist to join our team and help improve the performance of our clients’ e-commerce websites. Your main responsibility will be to analyze user behavior, identify opportunities, and implement experiments that increase conversion rates and revenue.

What you’ll do:

• Analyze website performance, funnels, and user behavior.
• Identify conversion bottlenecks and optimization opportunities.
• Plan and execute A/B tests for landing pages, product pages, and checkout flows.
• Work with design, creative, and marketing teams to implement improvements.
• Track results and report insights that drive revenue growth.

What we’re looking for:

• Experience with CRO for e-commerce brands.
• Strong analytical thinking and data-driven decision making.
• Familiarity with A/B testing tools and analytics platforms.
• Ability to identify UX and messaging improvements that increase conversions.
• Strong communication skills and ability to work remotely.

About Us

Olifant Digital is a performance marketing agency that works exclusively with e-commerce brands and focuses on driving profitable growth across the entire customer journey.

We operate as a remote-first team with a collaborative culture where talented people can grow, experiment, and deliver exceptional results.

The stars don’t align like this very often — join us.

We are looking for IT Business Analyst to join our team. In this role, you will be responsible for reviewing and improving BA processes across multiple projects, supporting Project Managers (PMs) with their BA challenges, and helping to maintain our BA knowledge base. Also, you will step into a Business Analyst role on specific project. Main domains: healthcare, e-commerce, logistics, fintech, and SaaS.
 

Requirements

- 4+ years of experience as IT Business Analyst.
- Proven experience working in Agile / Scrum / Kanban environments.
- Experience working with diverse domains such as healthcare, e-commerce, logistics, fintech, and SaaS.
- Experience in reviewing and improving BA processes across multiple projects.
- Experience in pre-sales
- Strong experience writing: User Stories, Acceptance Criteria, Use Cases
Functional / Non-functional requirements
- Solid experience with business process modeling tools and techniques (e.g., BPMN, UML).
- Strong knowledge of documentation tools:
Clickup (Jira, Notion or similar tools)
- Understanding of REST APIs, databases (SQL basics), and system integration.
- Solid Experience with requirements gathering and stakeholder management.
- Familiarity with prototyping tools (e.g., Figma, Lucidchart, Miro).

Responsibilities

- Review and improve BA processes across various projects to ensure consistency, quality, and best practices.
- Support Project Managers with their BA-related challenges, providing expertise in requirements management, business process modeling, and stakeholder communication.
- Maintain and enrich the BA knowledge base, ensuring it is up-to-date with the latest tools, techniques, and industry practices.
- Business Analyst role on projects, working directly with stakeholders to gather and analyze requirements, model business processes, and support implementation.
- Collaborate with cross-functional teams including Product Managers, Developers, QA, and Business Stakeholders.
- Facilitate workshops and sessions to align business requirements with technical solutions, ensuring clarity and understanding across teams.
- Participate in Pre-sales
 

Would be a plus

- Experience with product discovery, product management, and business transformation.
- Certifications like PMI-PBA, or similar.
- Previous experience working in process improvements within BA teams.

Client

Our client is a global value-based asset management firm headquartered in the US. The client serves individual and institutional investors through five no-load mutual funds and eleven separate account strategies.

Position overview

We are seeking a Senior Business Analyst to support an enhancement project focused on improving a critical analytics application. The application integrates data from multiple sources, processes insights through Power BI, and delivers them via Azure Data Factory. The upcoming work will emphasize incorporating historical data capabilities to strengthen analytical insights and provide more comprehensive reporting.

Responsibilities
 

• Analyze, document, and manage requirements through the full project lifecycle
• Write user stories and user acceptance specifications
• Take an active part in daily communications with stakeholders and other team representatives
• Collecting business requirements to formulate the problems to solve
• Creating detailed requirements for the development team to implement
• Collecting and analyzing data from various sources to form requirements
   

Requirements
 

• 4+ years of experience working as a business analyst
• Strong knowledge of business analysis and requirements management
• Leverage understanding of asset classes (equities, fixed income, alternatives), investment strategies, and wealth management operations to provide informed analysis and recommendations.
• Skills in analyzing and documenting requirements, requirements management, and modeling
• Skills in managing requirements throughout the project, knowledge of the main models of the project's life cycle
• Ability to skillfully convert vague and unstructured information into distinct requirements
• Experience in supporting sales during the RFI/RFP stage and discovery phase
• Good spoken English

Join a dynamic and fast-paced technology group as a Business Functional Analyst. This full-time remote role supports a mission-driven initiative, works closely with stakeholders and clients, and ensures process and data integrity across business systems.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We’re seeking an experienced and outstanding member of our team.

Responsibilities

- Lead client-facing discovery: run workshops, interviews, and working sessions to identify pain points, goals, constraints, and success criteria
- Document detailed business requirements, functional specs, user stories, acceptance criteria, and use cases
- Translate business requirements into functional specifications for CRM/ERP configuration, integrations, and development (working with Product/Engineering)
- Own requirements lifecycle: scope control, prioritization, change requests, and stakeholder alignment
- Support Agile delivery: backlog grooming, sprint planning, UAT coordination, release notes, and go-live readiness
- Act as a bridge between client stakeholders and internal teams, ensuring clear communication, timely updates, and expectation management

Must Have
- Bachelor’s degree
- 2+ years of experience as a Business Functional Analyst / Business Analyst (client-facing experience required)
- Strong understanding of the Software Development Lifecycle (SDLC) and business-to-technical translation
- Experience with CRM and/or ERP platforms (any modern stack)
- Hands-on experience with delivery tools such as Jira / Asana / ClickUp
- Experience working in an Agile environment (Scrum/Kanban)
English B2+