Jobs at Djinni

Lemberg Solutions is, above all, a group of passionate professionals led by a core team that have been meticulously selected over the last 15 years. We are based in Lviv, Rivne, and Lutsk, and opened GmbH in Hamburg, Germany.

At LS, people come first. We know that our success is based on our people’s achievements. Each and every one of our 200 team members is highly valued for their hard work, and we’re always excited to welcome new specialists ready to embrace challenges with us.

Necessary skills and qualifications:

3+ years of experience in the IT industry with at least 2 years of experience as a Project Manager
Experience with the full embedded and IoT project lifecycle (from idea and prototyping to design validation phase and functional HW/SW delivery)
Strong planning skills, including dependency and risk management, using a defined set of documentation and tools
Ability to monitor and control project execution, manage scope changes, and ensure timely, on-budget delivery
Experience in creating and maintaining project documentation
In-depth knowledge of the Waterfall framework, critical path, and general knowledge of V-model, Kanban, and Scrum
Excellent communication and negotiation skills
Upper-intermediate English is a must
Experience in pre-sales, requirements management, and effort estimation techniques

Will be a plus:

Technical background (working in Electrical/Mechanical/Firmware Engineering, Embedded Development, Embedded QA)
Technical education (Bachelor’s degree in Computer Science or similar)
Knowledge and/or experience with industry-specific processes (e.g., consumer electronics, machinery, automotive)
Familiarity with Electrical Engineering processes and PCB Design
Experience with Embedded MCU and/or Embedded Linux development processes, platforms, and communication protocols

Responsibilities:

Overseeing several projects simultaneously
Managing Discovery Phase and Estimation activities
Defining and controlling project scope, budget, timeline, risks, resources, and quality during SDLC
Managing customer expectations and preparing well-structured emails, meeting minutes, and weekly reports
Handling project documentation and tracking customer satisfaction to drive business growth
Identifying and reporting potential issues and risks to Customer, Business Development Manager, Delivery Director; preparing Mitigation Plans
Coordinating staffing with Business Development Manager and Resource Manager

What we offer:

Time Off

21 days paid annual leave
Unlimited sick leaves with a medical statement
30 working days off for personal reasons without compensation
5 days additional paid time off following your wedding or your child’s birth
Paid public holidays
Workplace Benefits

Free English classes in groups
Flexible work schedule
Fully equipped workstation
Comfortable office
Access to a video library of soft skill workshops
Financial Benefits

We are looking for a talented Motion Designer to create engaging and visually appealing motion design videos for our project.

The ideal candidate has strong experience in motion graphics, animation, and visual storytelling, and can transform ideas, scripts, or references into high-quality animated videos.

🎨 What You’ll Work On

• Creating motion design videos based on provided scripts or concepts
• Designing and animating graphics, typography, and visual elements
• Developing smooth transitions, dynamic compositions, and animations
• Adding basic sound design or syncing animations with audio
• Preparing final videos for web, social media, or marketing use

🛠 Responsibilities

• Produce high-quality motion graphics animations
• Develop storyboards or animatics if required
• Animate text, icons, and illustrations
• Maintain consistent visual style and pacing
• Deliver polished video files ready for publishing
• Iterate based on feedback

✅ Requirements

• Strong experience in motion design / motion graphics
• Proficiency in After Effects (or similar tools)
• Good sense of timing, pacing, and visual storytelling
• Ability to work with brand guidelines or provided references
• Experience delivering high-quality animated video content

⭐ Nice to Have

• Experience with Adobe Illustrator / Photoshop
• Basic 3D motion graphics knowledge (Cinema 4D / Blender)
• Experience creating marketing or explainer videos
• Ability to create custom illustrations for animation

📦 Deliverables

• Final rendered video(s)
• Project source files (After Effects or equivalent)
• Assets used in the animation if required

🤝 What We Offer

• Remote collaboration
• Clear references and structured feedback
• Project-based work with potential for future projects

About Yanarchy

Yanarchy is a Los Angeles–based talent management agency working with media creators and digital talents as scalable businesses. We focus on sustainable growth, strong monetization models, and long-term value by combining creativity with disciplined financial and operational execution.

At Yanarchy, audience relationships are managed as structured revenue systems — where CRM, lifecycle communication, and data-driven decisions play a key role in long-term monetization.

The Role

We are looking for a Lead CRM Manager who will own and scale our CRM and subscriber lifecycle strategy with a strong focus on revenue generation.

This role goes far beyond traditional email marketing. You will architect and operate a high-performance CRM sales engine designed to maximize subscriber monetization through targeted messaging, automation, and continuous experimentation.

Your success will be measured not by open rates, but by Revenue Per Subscriber (RPS), Conversion Rate, and Net Revenue generated through CRM channels.

What You Will Do

CRM Strategy & Lifecycle Management
Develop and execute a CRM roadmap focused on maximizing subscriber lifetime value (LTV) and long-term engagement.

High-Volume Monetization Campaigns
Plan, schedule, and optimize mass messaging campaigns promoting exclusive digital content (PPV).

Segmentation & Personalization
Segment the subscriber base based on behavioral signals, engagement patterns, and spending habits to deliver highly targeted offers.

A/B Testing & Optimization
Continuously test subject lines, hooks, media formats, pricing tiers, and campaign timing to identify high-converting approaches.

Funnel & Automation Development
Build and optimize lifecycle flows such as Welcome, onboarding, retention, and win-back sequences to reduce churn and reactivate dormant subscribers.

Performance Analytics
Track campaign performance and provide regular reporting on revenue, conversion rates, and ROI, turning insights into actionable improvements.

Candidate Expectations

• 3+ years of experience in CRM, lifecycle marketing, or retention marketing
• Strong data-driven mindset with experience working with revenue-focused KPIs
• Experience managing high-volume messaging campaigns and automated CRM flows
• Understanding of monetization funnels, subscriber behavior, and retention mechanics
• Ability to analyze performance data and translate insights into strategic actions
• Comfortable working with CRM tools, analytics dashboards, and automation systems
• English level B2+ for working in an international environment

Core KPIs

• Net Revenue generated through CRM channels
• Conversion Rate of subscribers purchasing PPV content
• Retention Rate and subscriber engagement over time
• Revenue Per Subscriber (RPS) and overall monetization efficiency
   

What We Offer

• Fully remote work in an international team
• Direct ownership of a key revenue channel
• A fast-paced environment focused on experimentation and optimization
• Performance-based bonuses tied to results
• Paid vacation, sick leave, and personal days off
• A culture that values initiative, clarity, and measurable outcomes

We are looking for a Python Developer to join our team and take ownership of a backend system with complex business logic. This role is ideal for someone who is confident working with Django-based applications and comfortable navigating existing architecture.
 

Requirements

- Strong experience with Django

- Experience with Django REST Framework (DRF)

- Understanding of backend architecture and complex business logic

- Basic DevOps knowledge (deployment, monitoring, or infrastructure basics)

- Experience with Celery for background tasks

- Familiarity with Grafana or similar monitoring tools

- Ability to work independently and quickly onboard into an existing project
 

Responsibilities

- Maintain and develop backend services using Django

- Work with complex business logic and existing system architecture

- Develop and maintain APIs using DRF

- Monitor system performance and help maintain system stability

- Collaborate with the team to improve backend processes and reliability
 

Nice to have

- Experience working with production systems

- Understanding of performance optimization and scalability

- Experience supporting existing products and improving legacy code

Warmy.io is an innovative email deliverability platform that helps businesses optimize their email outreach and achieve higher engagement rates. We work with global B2B SaaS companies, ensuring their email communications land in inboxes, not spam folders.

As we continue to grow, we are looking for a Technical Support Specialist based in the to join our team and provide outstanding customer support for our platform users.

Job Overview

We are seeking an experienced Technical Support Specialist to assist customers with troubleshooting, onboarding, and ongoing support related to email deliverability, integrations, and best practices. The ideal candidate has 2+ years of experience in technical support, preferably in a B2B SaaS environment, and is comfortable handling support via both chat and calls.

This role requires excellent English communication skills (both written and spoken), strong problem-solving abilities, and a customer-centric approach.

Key Responsibilities

• Provide technical support via chat, email, and calls to assist customers with issues related to email deliverability, integrations, and platform usage.
• Guide customers through troubleshooting processes and provide step-by-step solutions.
• Conduct screen-sharing sessions when needed to resolve more complex technical issues.
• Maintain a high standard of written and verbal communication to ensure customer satisfaction.
• Work closely with internal teams (engineering, customer success, and product) to escalate and resolve customer issues efficiently.
• Keep thorough documentation of support interactions and contribute to the internal knowledge base.
• Assist in onboarding new customers, ensuring a smooth adoption of our platform.
• Ensure that your camera is always on during support calls and team meetings for a more personalized customer experience.

Requirements

✅ 2+ years of experience in a Technical Support role, preferably in a B2B SaaS environment.
✅ Proficiency in handling support via calls (previous experience with call-based support is a must).
✅ Strong experience with email-related issues (email deliverability, SMTP, email warm-up, domain authentication, etc.).
✅ Fluent in English (spoken and written) – ability to explain complex technical issues clearly.
✅ Strong troubleshooting skills and ability to diagnose and resolve technical issues effectively.
✅ Ability to work with ticketing systems, live chat tools, and CRM platforms.
✅ Must be comfortable working with a camera on for calls with customers and team members.
✅ Experience with B2B SaaS platforms is a strong advantage.

Work Schedule

• Full-time, remote.
• Monday-Friday: 2 pm - 10 pm Ukrainian time, Sunday - half a day. 
• During the first month of training, work hours will be adjusted to align with the team for better learning and collaboration.

What We Offer

• Full-time remote role with a stable schedule.
• Competitive salary based on experience.
• 12 PTO days, 10 sick days, and public holiday recognition.
• Opportunity for professional growth in a fast-growing SaaS company.
• A collaborative and supportive team environment.

52North is looking for a Creative Lead (UX/UI) to join our team remotely. Are you someone who thrives in a fast-paced environment, enjoys solving complex product challenges, and knows how to translate ideas into intuitive and visually compelling digital experiences?

As a Creative Lead, you will help define the user experience and visual direction of our digital products. You will collaborate with a distributed team of designers, developers, and product specialists to create scalable and high-quality digital experiences for global partners.
 

About 52North

52North is a comprehensive solutions provider for global content and e-commerce businesses. Our services leverage cutting-edge technology to offer a wide range of solutions designed to help businesses maximize their revenue potential.
 

Through a combination of technology, strategic partnerships, and operational expertise, we deliver integrated solutions that support the entire customer journey — from engagement to conversion and long-term customer value. Our goal is to help partners unlock the full potential of their audiences while we manage the complexity behind the scenes.
 

Responsibilities

• Lead the UX/UI design and creative direction of digital platforms
• Translate product requirements into user flows, wireframes, and high-fidelity designs
• Ensure consistency and quality across all digital experiences
• Collaborate with cross-functional teams in a remote environment
• Maintain and improve design systems and UI standards
• Mentor designers and contribute to improving design processes
• Support user research and usability testing
   

Requirements

• Excellent English communication skills (written and spoken)
• Full-time availability
• 4–6+ years of experience in UX/UI or product design, ideally in a senior or lead role
• A strong portfolio demonstrating high-quality digital product design
• Experience working with remote or distributed teams
• Strong understanding of user-centered design principles
• Proficiency with modern design tools 

• Experience working with international teams

   

Description

Our client is an innovative medical device manufacturer in the United States that develops devices and software applications.

At this project, you will have a great opportunity to be involved into the full development life cycle of medical device and software, which is intended to help individuals by processing certain information taken from medical devices to identify health trends and to track daily activities. Additionally, there are opportunities to work with medical devices in the scope of end-to-end testing.

Requirements

We are seeking a Principal Embedded Engineer (Technical Lead) to drive the technical design, advanced development, and modernization of a health monitoring product based on an ARM Cortex MCU. The system performs continuous physiological data acquisition, on-device preprocessing, BLE communication with a gateway/bridge, and secure transmission to the cloud.

As a Principal Engineer, you will act as the deep technical expert on the team. This role is responsible for tackling the most complex embedded challenges, designing robust firmware architecture, writing mission-critical code, and ensuring reliability in a medically regulated environment. You will set the standard for firmware development practices, mentor senior and mid-level engineers, and collaborate closely with hardware, mobile, cloud, QA, and regulatory teams to deliver a seamless product.

Requirements

• 7+ years of hands-on software engineering experience, primarily in the embedded space, with a solid understanding of IoT/cloud integrations.
• Strong, hands-on expertise in bare-metal C on ARM Cortex-M microcontrollers.
• Deep understanding of real-time constraints, interrupts, timers, DMA, power modes, and MCU peripherals.
• Extensive experience with BLE (Bluetooth Low Energy) stacks and communication protocols.
• Proven track record building battery-powered, low-power devices for continuous operation.
• Strong understanding of embedded security (secure boot, encryption, firmware integrity, and secure OTA updates).
• High-level problem-solving creativity, with the ability to dive deep into code to resolve complex, low-level technical challenges.
• Technical leadership skills to mentor development teams, drive engineering excellence, and collaborate effectively across organizations.
• Excellent communication and stakeholder management skills to translate complex embedded constraints to cross-functional teams (mobile, cloud, hardware).

Job responsibilities

• Architect, design, and actively code the core modules of the embedded firmware for an ARM Cortex-based bare-metal system.
• Optimize and improve critical paths in data acquisition, buffering, signal processing, and BLE communication modules.
• Drive the embedded technical strategy and collaborate closely on system-level partitioning between the BLE stack, mobile/bridge, and cloud components.
• Develop and implement a robust power-management strategy suitable for long-term, continuous wearable operation.
• Ensure the system strictly meets real-time constraints, low latency requirements, and aggressive low-power budgets.
• Lead by example in code quality, establishing rigorous peer review standards, testing methodologies, and CI/CD practices for the firmware team.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

Department/Project Description

We develop a POS, plan management and reporting Car Wash solution that allows providing attended (employee) and unattended (customer) tunnel car washing service.

Designated team focuses on Payment and Subscription logic for POS platform

There are two labs:

- One in the USA
- One in Ukraine (Lviv)

Hardware Solution includes several points of sale(POS), different sensors, readers and cameras, payment terminals, servers, and automatic gates.

The solution supports both USA and Canadian markets. Ukrainian teams develop a PWA(web) application and a hybrid web application (.Net & Angular) that operates on hardware & cloud and supports full customer flow: from customer recognition or account creation to sale & directing their car to a tunnel, reporting, etc. All embedded development is on the client's side.

The client has huge plans for 2026 so you have a chance to become a part of the big success.

Requirements:

• Experience with Javascript, Typescript and Angular
• Basic understanding of software-oriented architecture, micro-services, etc
• Good analytical skills, debugging, and troubleshooting
• Intermediate English skills
• Good communication skills
• Teamwork
• Be proactive
• Will to work and learn

Would be plus experience in:

• OOP & Functional programming
• Unit tests engineering
   

Job Responsibilities

• Be ready to learn and develop on intense & complex project
• Cross-team communication and cooperation;
• Work in a dynamic Agile/Scrum-based environment;
• Work closely with the embedded team and customer integrations team to successfully bring the solution to production;
• Be a part of Globallogic team of successful professionals; 

For those who's interested in Hardcore:

• Performing requirements analysis, application development, product configuration, unit, and system testing, and production deployment within the framework of the infrastructure;

Flow

True SCRUM. Story points, Product owner, and Sprints include mandatory daily stand-ups, grooming, planning, demo, and retro sessions.

2-week sprints, releases strictly every 4 weeks, updates on demand.

Only agreed and paid overtime. Limited control from the Management team. Teams are fully self-manageable. No rushing or delivering work ASAP.

Limited communication and control from the client side.

Requirements

• Strong Delphi 7 expertise (primary requirement)
• Experience with FreePascal/Lazarus (secondary requirement)
• Knowledge of WebSocket communication and client-server architecture
• Experience with SVN, Jenkins (CI/CD), and Jira
• Familiarity with cross-compiler development (Delphi/FPC)
• Ability to work with legacy systems and maintain code stability
• Understanding of Agile development practices

Responsibilities

• Develop and maintain code in Delphi 7, ensuring compatibility with FreePascal
• Support both legacy GUI and new web application via shared server component
• Participate in Agile ceremonies (planning, stand-ups, reviews, retrospectives)
• Track tasks in Jira and maintain Jenkins build configurations
• Write clean, maintainable code and follow existing patterns
• Perform cross-platform testing and deployment (Windows & Linux)

Optional / Nice-to-Have

• Experience with mORMot framework (WebSocket server, logging, daemon)
• Knowledge of FastMM4 (memory management)
• Background in business calculation/estimation software
• Hands-on experience with CI/CD pipeline optimization
• Familiarity with performance tuning in Delphi/FPC

We Offer

• Competitive salary
• Flexible schedule
• Social package
• Courses, webinars, seminars to increase professional skills
• Snacks & fruit, foosball, fun office environment
• Horizontal hierarchy. No micromanagement pressure
• Open company culture where your ideas and initiatives are valued
• Regular team building & corporate events
• International projects

Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 500+ leading brands worldwide, including Yoga-Go, BetterMe, Promova, Reface, RetouchMe, and plenty of smaller apps that scale with us.
We are looking for an SMM Specialist with strong expertise in the B2B niche who knows how to promote B2B accounts and engage professional audiences on LinkedIn, Facebook, and other social media platforms.

KEY RESPONSIBILITIES:

- Promote the company and its product (messaging automation platform for mobile applications) on social media by creating content and engaging with followers.
- Follow the existing content plan - and later on, create one single-handedly according to strategic markers.
- Create and edit images and short videos with subtitles(reels, shorts, stories) using AI tools or manually, if necessary.
- Produce visual creatives and engaging texts for PPC campaigns (static, animated, videos) at scale.
- Write clearly, concisely, and naturally in English for the brand’s B2B audience.
- Understand visual storytelling (images) and be able to create memes.
- Exploit SMM trends to attract a new audience.
- Keep track of the new features, algorithms, and trends on LinkedIn and Facebook.
- Analyze performance and improve campaign results.
- Produce various types of content for the product, including newsletters, emails, presentations, etc.

PROFESSIONAL EXPERIENCE:
- At least 1 year of experience in B2B marketing, branding on social media, creating high-quality content for LinkedIn, Facebook, and other social platforms (in English).
- Understanding of how various social media platforms work and the specific content presentation styles they require.
- Ability to quickly produce ideas for ad create simple visuals in Canva, Figma, or other graphic design software.
- Understanding of branding: visual identity, communication consistency, and positioning.
- Strong writing, editing, and proofreading skills.
- Advanced proficiency in English.
Essential soft skills: creativity, adaptability, and flexibility, as the work environment is dynamic.
Experience with generating images and videos with AI will be a plus.
Providing your proven social media project stats will be a huge plus.

WE OFFER:

- Flexible 8-hour work schedule, Mon-Fri.

- Opportunity to work remotely or with a hybrid schedule.

- 18 working days of vacation and official holidays off.

- Partial compensation for English language courses and other educational programs;

- An awesome team of professional and fun individuals.

If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo) — join our team.

About the role:

As a Sales Manager, you will be one of the key drivers of Techstack’s growth. This role goes beyond closing deals — you will actively influence the sales strategy, build strong partnerships, and identify new business opportunities.

Your focus will be on acquiring new clients, developing existing partnerships, and promoting Techstack’s services across international markets. You will work closely with the team to brainstorm ideas, launch new campaigns, and test different approaches — we value initiative, ownership, and the ability to create real value for partners worldwide.

At Techstack, we work with modern tools and technologies and encourage experimentation when it leads to better results.

Your team:

You will join a cross-functional Sales team where each member owns their area of expertise while working toward a shared goal.

The team includes:

- Lead Generation Managers.

- Data Entry Specialists.

- SMM and SDR Specialists.

- Sales Managers.

We collaborate closely with Marketing and other departments to build integrated sales and marketing strategies that scale and drive measurable business growth.

We value teamwork, open communication, and a results-driven mindset — without micromanagement, but with clear ownership and responsibility.

Culture:

We are committed to maintaining high standards in the tech industry, which is a core principle of how we work. To stay at this level, both the company and its people continuously evolve.

Everyone at Techstack has the opportunity to contribute to the product, the company, the team, the industry, and their own professional growth. The Sales function plays a direct role in the company’s overall growth, giving Sales Managers the opportunity to help shape the business while growing professionally alongside the team.

Beyond work, we also come together for team-building activities and interactive events — all of which shape our culture and strengthen our team expertise.

Your responsibilities:

Own the full sales cycle — from demo calls to deal closure.

Build and maintain long-term partnerships with clients across the US, EU, and UK.

Lead negotiations and successfully close B2B deals.

Represent Techstack during face-to-face meetings, roadshows, and industry events.

Collaborate with Marketing, Lead Generation, and SDR teams to develop lead acquisition campaigns.

Identify new business opportunities through networking, market insights, and direct client conversations.

Keep your sales pipeline transparent, structured, and up to date in CRM systems.

It's about you:

Have 2+ years of B2B sales experience in an IT services company.

Experienced in managing the full sales cycle and closing deals.

Will to travel and present where key decisions are made (US, EU, UK).

Have an open US visa.

Have negotiation skills and confidence in client-facing communication.

Experienced in working with CRM systems and understanding sales metrics.

Have an Upper-Intermediate English level or higher.

Work with both startups and enterprise clients.

Understand IT service delivery models and software development processes.

Participate in roadshows, conferences, or international events.

Have a desire to influence sales strategy and bring fresh ideas to the team.

How to join Techstack:

Pre-screening with Recruiter.

Review of your resume by experts.

English check.

Interview with our experts.

*This is a full-time hybrid role that combines the flexibility of remote work with the collaboration of office days.
 

Location: Dnipro (2 days in the office minimum / 3 days remote)

Working Hours: 12:00 — 20:00 Kyiv time

Commute: Fully covered corporate taxi for all your office days.
 

Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us — even you!

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the IT & Cybersecurity making that happen.
 

Your impact.

• Handle the imaging and deployment of user IT equipment (Laptops, Monitors, Keyboards, Mice, etc.)
• Execute excellent support for new and existing employees both onsite and remotely, ensuring that all support requests are addressed promptly and effectively
• Maintain Inventory of IT equipment for users on-site
• Monthly SaaS audits for users/licenses not using tools
• Manage and handle tickets within the IT ticketing system as well as communication platform(s) via Email and Slack; Serve as Tier 1 and 2 contact points for IT issues
• Proactively identify opportunities for process improvements and contribute to the overall efficiency and effectiveness of our support operations
• Perform on site maintenance of IT equipment including network equipment, security cameras, and smartboards
• Engage with team members, sharing insights, best practices, and troubleshooting techniques to collectively enhance our support capabilities
• Proactively seek solutions and independently manage workload by efficiently prioritizing tasks, conducting thorough research, and utilizing available resources to resolve technical issues promptly
• Be a trusted and reliable team member and peer for cross-functional colleagues
   

Your Experience

• 6+ months of experience in Technical Support (strongly preferred)
• Upper-Intermediate (B2+) level of English proficiency
• Familiarity with troubleshooting OS Windows/Mac and SaaS applications
• Basic Network Troubleshooting knowledge
• Ability to work with hardware vendors and service centers
• Willingness to learn new skills in IT Support and Remote First technical environments
• Strong problem-solving skills and resourcefulness
• Excellent communication skills both written and verbal
   

Total Rewards

Work should be meaningful and rewarding. HealthJoy offers a robust package of employee perks and benefits, including:

• Employment: HealthJoy LLC is part of the Ukraine Diia City legal framework. On your first day, you will sign a Gig-Contract via the Vchasno system, gaining the status of a Gig-Specialist.
• Remote Work: Being a remote-first company, we do not require employees to be in office on a regular basis. Additionally, we provide the needed essential work equipment for comfortable work from home.
• Flexible Paid Time Off Programs: Prioritising efficient collaboration and communication, we offer flexibility with time off requests for vacations or personal matters leaves, trusting you to manage your time and take the breaks you need to be your best.
• Growth and Development as a Priority: We foster a culture of continuous growth through open feedback, fair performance evaluations, and ongoing development opportunities. Our annual Performance & Compensation Review Cycle recognizes each person’s contributions and supports their growth in line with business priorities.
• Learning Opportunities: Benefit from company-sponsored English classes, a corporate learning platform “Udemy Business” for professional development, and internal/external educational events.
• Healthcare: As a healthcare-focused company, we provide 100% health insurance coverage for our teammates, with the option to insure their family members at a reduced rate.
• Mental Health Support Program: Individuals have the opportunity to apply for personal therapy sessions sponsored by company or review additional virtual lectures to keep awareness around mental health support.
• Wellness Support: Access to special corporate discounts and offers at Sport Life, one of Ukraine’s largest sports hubs.

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

We are located in Lviv and currently work in an office format. For candidates from other cities, we offer relocation (an apartment located near the office, this option is free).

What we expect from the candidate:

•Solid understanding and ability to the practical application of HTML/CSS, JavaScript and TypeScript. 

•Proofed experience in Node.js with Express.js and Nest.js frameworks.

 •Knowledge of MySQL, PostgreSQL, MongoDB and Redis.

•Deep knowledge and understanding of networking - REST API standards, HTTP/HTTPS methods. 

•Solid understanding of React/Next.js. 

•Experience with Git. 

what we offer:

- free study in our Corporate English Academy

- growth and development opportunities for young developers even if you have no commercial experience

- regular salary review (after the completion of each contract)

- provision of Apple equipment

- comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee, pastries).

- timely payment of salaries.

- corporate events, teambuildings, etc.

- working on projects side by side with Senior developers, which will give you the opportunity to learn and develop.

Founded in 2012, N-iX Games is one of the biggest game development and art production vendors in Ukraine and Poland, working with leading publishers and media enterprises around the globe as a service provider. The team of 100+ professionals focuses on full-cycle game development, team extension, VR solutions, and content creation for all the most popular platforms. The studio has successfully collaborated with over 40 clients, including Blizzard Entertainment, Ubisoft, Gearbox Software, Paradox Interactive, Tempo Storm, and Supermassive Games.

We would like to welcome you to join the N-iX Games. As a game designer in our team, you would be responsible for creating, documenting and improving exciting game mechanics. There will be creative work - story, mechanics, art style, as well as technical design - correct and useful documentation, game balancing, monetization, analysis of player behavior and a lot more, so prepare to sink deep into the design space, where there are no limits. Remember, that you would a part of the team, so fluent and effective communication with other team members would be a crucial part of the job. Be prepared to create exciting and engaging gameplay for millions of players!
 

What You’ll Be Doing:

• Game & asset leadership: Own the end-to-end design and delivery of educational games and their supporting assets, from concept and prototyping through to implementation and QA.
• Design direction: Define and guide the creative and technical direction of games, ensuring visual and interaction quality align with defined standards for accessibility, brand, and educational outcomes.
• Asset strategy & scalability: Oversee asset creation workflows and pipelines, ensuring all visuals are optimised for maximum performance on the desired platform. Lead the development of reusable systems and libraries that support scalable production.
• Cross-functional collaboration: Work closely with animators, illustrators, product designers, engineers, and educators to ensure cohesive, production-ready experiences that meet learning goals and creative expectations.
• Creative quality & consistency: Review and provide feedback on game and asset outputs, ensuring all deliverables maintain visual polish, usability, and alignment with our design principles.
• Workflow improvement: Identify, propose, and implement process enhancements that improve efficiency, collaboration, and overall team productivity.
• Mentoring & leadership: Support and guide game designers and asset creators through regular feedback, project direction, and skill development. Foster a positive, collaborative team culture.
• Stakeholder alignment: Communicate plans, milestones, and challenges effectively to stakeholders, leadership and partner teams, ensuring clarity on priorities, timelines, and resourcing needs.

We’re interested in people who have:

• 5-7 years of experience in game production, with at least 3 spent on managing a creative team.
• Proven experience shipping games or interactive educational products on web and/or mobile.
• Excellent grasp of user experience and accessibility principles in games.
• Familiarity with Unity, Godot, or similar 2D engines.
• Experience managing or mentoring designers and artists.
• Strong communication and organisational skills, comfortable balancing creative and operational priorities.
• Familiarity with Jira, Trello, or other production management tools.
• English level - Upper-intermediate+

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

We are looking for a driven and experienced Senior Customer Engagement Manager to own the full sales lifecycle — from lead qualification through to contract closure — and to serve as the primary relationship owner during the first year of client cooperation. This is a high-accountability, individual contributor role for someone who thrives on owning outcomes, not just activities.

You will be the end-to-end owner of your deals. That means leading and coordinating the presales team, driving the sales strategy, and being personally accountable for converting qualified opportunities into signed agreements — and then ensuring those relationships get off to a strong start.

Key Responsibilities:

Deal Ownership & Sales Execution

• Own the entire sales journey from initial lead qualification through the full sales funnel to contract execution — with full accountability for outcomes at every stage.
• Develop and execute tailored sales strategies for each opportunity, adapting approach to client context, decision-making structure, and competitive dynamics.
• Manage and lead the deal team throughout the presales process, coordinating internal stakeholders (solution architects, delivery leads, legal, finance) to produce compelling, client-specific offerings.
• Drive pipeline management with discipline — evaluate inbound opportunities, prioritize based on strategic fit and revenue potential, and maintain an accurate and up-to-date CRM (Salesforce).

Client Engagement & Relationship Management

• Act as the primary point of contact and trusted advisor for prospective clients throughout the sales process.
• Transition seamlessly into an account management role during the first year of cooperation, ensuring client satisfaction, successful project kick-off, and a strong foundation for long-term partnership.
• Represent the company's expertise, delivery capabilities, and portfolio in a compelling and credible manner at all levels of the client organization, including C-suite and senior stakeholders.

Sales Documentation & Presales

• Lead the preparation of high-quality sales documentation and client-facing artifacts including proposals, commercial offers, RFI/RFP responses, tender documentation, and targeted presentations.
• Maintain a structured and accurate repository of presales artifacts to support team efficiency and institutional knowledge.

Revenue & Quota

• Deliver against individual revenue targets and sales quotas with a strong results orientation.
• Provide accurate forecasting and pipeline reporting to sales leadership on a regular basis.

Requirements:

Experience

• Min 5+ years of experience in a client-facing sales or engagement role within the IT outsourcing or nearshore software development industry — as an Engagement Manager, Sales Manager, Solutions Sales Lead, Sales Engineer, Delivery Manager or equivalent.
• Demonstrated track record of owning and closing complex, enterprise-level deals end-to-end.
• Proven experience leading presales teams and coordinating cross-functional internal stakeholders as part of the deal process.
• Experience transitioning from a sales role into an account management capacity post-deal closure.

Knowledge & Skills

• Deep understanding of IT outsourcing and nearshore delivery models, including SDLC, software development methodologies, estimation techniques, engagement/billing models, and PM practices.
• Strong command of the full B2B sales cycle: prospecting, lead qualification, needs analysis, solution presentation, negotiation, and deal closure.
• Excellent analytical skills — able to quickly assess client needs, identify the right solution framing, and adapt sales strategy accordingly.
• Superior written and verbal communication skills; able to craft clear, persuasive sales messaging and present confidently to senior audiences.
• Solid project and risk management skills to coordinate complex, multi-stakeholder presales engagements.
• High proficiency with CRM tools, particularly Salesforce.
• Strong time management and self-organization; comfortable managing multiple deals at different stages simultaneously.

Education & Language

• M.S. or M.A. degree required.
• Advanced English proficiency required. German or another major European language is a strong advantage.

Other

• Availability for regular business travel.
• A proactive, ownership-driven mindset — you define success by results, not effort.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers