Glorium Technologies

About the Project

This modern centralized SaaS solution serves US-based home medical equipment providers and hospitals. The platform manages scheduling, invoicing, documentation, and logistics.

Does this relate to you?

• Readiness to work from 4 PM EST
• 3–5+ years of experience in IT support across SaaS, Healthcare, or Enterprise sectors
• Expertise in .NET including C# and ASP.NET Core as a primary requirement
• Proficiency in MySQL or PostgreSQL and API troubleshooting
• Deep understanding of Microservices, authentication, authorization, and API security
• Background in ticketing systems, incident management, and SLAs
• Strong analytical thinking and collaboration with Dev, QA, and DevOps teams
• Upper-Intermediate (B2) English level or higher

A new team member will be in charge of:

• Act as a Level 3 escalation point for complex system issues
• Resolve problems within backend services, APIs, and database layers
• Work with developers to identify root causes and implement permanent fixes
• Track system health, performance, and errors proactively
• Maintain internal knowledge bases and incident reports
• Support bug fix testing, API updates, and CI/CD deployment processes

Ready to try your hand? Send your CV without a doubt!

About the project:

We are seeking a production-focused and highly analytical Senior AI/Backend Developer to join our team for a high-stakes healthcare startup. This role is responsible for architecting and deploying multi-layered voice AI agents that simulate natural, empathetic phone calls for elderly and Medicare patients. You will focus on solving the "uncanny valley" of voice AI, ensuring ultra-low latency so that interactions feel instant and human, rather than like a "thinking" chatbot. This position requires deep expertise in real-time voice technologies, the ability to troubleshoot complex data flows mid-call, and a commitment to maintaining total data integrity within a HIPAA-regulated environment.
 

Does this relate to you?

• You have extensive experience in Voice AI and Backend development, specifically deploying real-time systems to thousands of users.
• Mandatory proficiency in Python and Voice Orchestration tools like Pipecat and Twilio ConversationRelay.
• Deep knowledge of LangGraph for managing complex, multi-agent logic and mid-call hand-offs.
• Proficiency with tools like ClaudeCode, Cursor, or GitHub Copilot to accelerate development and solve complex architectural puzzles.
• Proven ability to optimize RAG pipelines and WebSocket flows to achieve "instant" response times essential for elderly users.
• Upper-Intermediate English or higher with the ability to overlap with US Central Time.

• Knowledge of BAA/HIPAA protocols is essential.

   

A new team member will be in charge of:

• Take full responsibility for the implementation and optimization of Pipecat and Twilio ConversationRelay to ensure natural, low-latency interactions.
• Design and manage multi-agent workflows using LangGraph while ensuring seamless transitions and context retention during mid-call agent hand-offs.
• Develop and own agent tool-call mechanisms with a strict focus on idempotency, retries, and safe failure modes for mission-critical health data.
• Maintain full accountability for data security and privacy protocols within GCP/AWS environments to ensure every deployment adheres to BAA standards.
• Proactively identify latency bottlenecks and initiate architectural improvements to keep the patient experience fluid and reliable.

 
Ready to try your hand? Send your CV without a doubt!

Every major partnership starts with a well-timed conversation — and every won contract begins with a compelling, compliant proposal. In this role, you won't just coordinate events or fill out forms: you'll own the full lifecycle of how the company shows up in the market — from chamber mixers and industry summits to high-stakes RFP submissions. If you thrive at the intersection of business development, operations, and strategic communication, and you want your work to directly influence revenue and market presence, this is your seat at the table.

Does this relate to you?

• 3+ years of experience in partnership coordination, business development operations, proposal management, or marketing operations within a B2B services or technology environment — with a clear track record of owning outcomes, not just tasks.
• Proven ability to manage an end-to-end RFP response process: reading and interpreting an RFP, applying a go/no-go qualification rubric, breaking the response into workstreams, coordinating contributors, and delivering a compliant submission on deadline — you've done this before and can demonstrate it with a live exercise.
• Strong written business English — you can draft a sponsorship pitch, an event recap post, and a company narrative paragraph from a brief, with clarity, the right tone, and zero need for heavy editing.
• Hands-on experience engaging with chambers of commerce, trade associations, or industry consortiums — you know how to plan an engagement from agreement to post-event follow-up, including budget, collateral checklist, internal brief, and measurement.
• Demonstrated proficiency with CRM platforms (HubSpot, Pipedrive, or similar), project management tools (ClickUp preferred), and Google Workspace — you can walk through your current stack and structure a pipeline from scratch; active use of AI tools in your workflow is a must.
• Proven ability to manage 5–15 parallel commitments across events, RFPs, renewals, and content with different stakeholders and cadences — when four deadlines collide, you sequence, delegate, and escalate with confidence.
• A collaborative, cross-functional mindset — you're comfortable working alongside SDR, Presales, and Marketing teams, and you know how to keep contributors accountable without burning bridges.
• Comfort representing the company externally at in-person events when needed, with the professionalism and judgment to know when to escalate versus absorb.
• Nice to have: Prior experience in a technology, IT services, or software consulting environment; familiarity with public-sector or enterprise procurement processes; experience negotiating event sponsorship contracts and reviewing vendor agreements; Bachelor's degree in Marketing, Business, Communications, or a related field; experience with RFP management platforms such as BidPrime or equivalent.

A new team member will be in charge of:

• Own the company's end-to-end participation in Chamber of Commerce activities — from membership evaluation and event calendar management to sponsorship negotiations, booth presence, speaking slot coordination, and executive briefings.
• Drive the full RFP response lifecycle — proactively monitoring procurement portals and industry bulletins, applying a qualification rubric to filter opportunities, and orchestrating cross-functional response teams (Sales, Legal, Technical, Pricing) from kickoff to on-time, on-brand submission.
• Lead the development and maintenance of a high-quality RFP content library — curating reusable answers, past proposals, and company narrative assets to accelerate future submissions and raise the quality bar across every response.
• Shape the company's external presence at industry events by partnering with the Marketing team to produce branded collateral, talking points, giveaways, and post-event content including recap posts, case studies, social media updates, and newsletter blurbs.
• Ensure every chamber engagement and RFP effort produces measurable outcomes — tracking leads captured, partnerships initiated, content assets produced, and RFP win rates, and reporting ROI to leadership on a monthly basis.
• Own partnership operations infrastructure — maintaining membership renewals, MSAs with chamber-affiliated partners, and sponsorship agreements, and ensuring all commitments are tracked, renewed, and honored on schedule.
• Collaborate closely with SDR, Presales, and Marketing teams to align pipeline activity, coordinate contributor deadlines, and ensure seamless handoffs between business development and proposal execution.

How We Support Your Success:

• Remote or hybrid? The choice is yours. We offer a highly flexible approach to time off and personal days, empowering you to manage your own work-life balance.
• We invest in your proactive mindset. Access dedicated professional training and development opportunities, customized to align with your career goals.
• Sharpen your cross-cultural communication with our dedicated in-house English tutor.
• Help us build a team of progressive thinkers and be rewarded with our attractive referral bonus program.
• Influence our growth and culture. Participate in our Referral Bonus program to get rewarded for bringing top talent to the team, and benefit from our Recognition Reward program, which celebrates and rewards your productivity and contributions as a team member.
• We recognize that life happens outside of work. Enjoy special perks to celebrate your birthdays, weddings, and the arrival of new family members.
• We handle the logistics so you can focus on ownership. Benefit from dedicated invoicing assistance, tech admin support, and proactive People Partnership.
• Please note: Specific financial allowances, insurance options, and localized administrative support vary by country. We will gladly discuss the tailored package available in your specific location during our conversation!

Ready to try your hand? Send your CV without a doubt!