Jobs at Djinni

The Role

In this role, you’ll own opportunities from demo through signed contract, driving deals forward and closing business.

Inbound and outbound pipeline generation are handled separately, so you’ll work with qualified, demo-ready opportunities. During ramp-up, demos are led by senior leadership; you’ll quickly transition to running them independently and owning the process through close.

You’ll manage the full commercial path: follow-ups, pilots, negotiations, proposals, and contracts. No cold prospecting. Clear ownership and direct access to leadership.
 

What You’ll Own

• Own deals from demo through signed contract
• Lead product demos independently once ramped, with support from senior leadership as needed
• Drive timely, structured communication with prospects and decision-makers
• Coordinate pilot and evaluation stages — manage timelines, stakeholders, and next steps
• Manage objections, commercial discussions, and negotiations
• Prepare proposals, pricing, and deal documentation
• Maintain accurate pipeline data in HubSpot — stages, tasks, forecasts, and notes
• Collaborate with product, engineering, and account management to support deal requirements
• Ensure a clean handoff from closed-won deals to customer success
• Share structured prospect feedback to improve positioning and conversion
   

What We’re Looking For

• 3–5+ years in a quota-carrying, deal-closing role in B2B SaaS (e.g., Account Executive, Sales Manager, Business Development, or similar)
• Proven track record closing deals in the $30K–$60K+ range
• Background in AI, health tech, fitness tech, or technical SaaS
• Experience with US or European mid-market or enterprise clients
• Experience managing multi-stakeholder sales cycles of 2–6 months
• Experience running demos and managing pilot or proof-of-concept stages
• Fluent English, spoken and written — C1/C2
• Strong HubSpot proficiency — pipeline management, sequences, forecasting
• Disciplined follow-up and CRM hygiene
• Autonomous and structured — able to move deals forward independently
   

What Success Looks Like in the First 90 Days

You’ve taken ownership of the active pipeline, established a clear operating rhythm in HubSpot, and built a reliable view of deal status, next steps, and accountability across all open opportunities. Deals are progressing consistently, with no gaps in ownership, follow-up, or momentum.

We’re looking for a Senior / Lead Game Mathematician — someone who sees patterns where others see chaos, and who understands that behind every “big win” there’s elegant math. You’ll shape the core of our products: design and own math models, define volatility and player experience, and turn ideas into numbers that actually feel right — while guiding others and raising the overall quality of the team.

 What you’ll do

• Take ownership of the full math direction for one or multiple game titles;
• Drive innovation in game mechanics and math design, proposing new approaches and features;
• Partner closely with product and business teams to align math with KPIs and market goals;
• Make high-level decisions on risk, volatility profiles, and long-term game performance;
• Improve internal tools, simulation processes, and math pipelines;

 What you bring

• 5+ years of experience in slot game math or similar complex probability systems;
• Strong ownership mindset: you can lead a feature/game from idea to post-launch analysis;
• Advanced Excel and solid programming/scripting knowledge (Python, R, or similar);
• Deep understanding of RTP, volatility, hit frequency, max exposure, feature math, and player behavior;
• Obsessive attention to detail — and ability to explain complex systems clearly;
• Collaborative mindset: you enjoy working with creative and technical people to make something that just feels good;
• Experience mentoring others or leading small teams/projects;
• Ability to balance creativity with business impact (retention, monetization, engagement);
• Confident communication: you can explain and defend your decisions to both technical and non-technical stakeholders;
• Fluent English.

 Benefits

• 21 vacation days + 5 extra day-offs annually;
• 12 paid sick days;
• Fully remote format — work from anywhere you feel productive;
• Flexible schedule: start your day anytime between 08:00–12:00 CET;
• Fixed budget for health insurance and gym/fitness;
• Provided all required work equipment;
• Zero bureaucracy and direct communication with founders and C-level;
• Minimal meetings, async-friendly workflow;
• Startup energy: fast motion, creativity, and tight-knit communication;
• Business trips and team meetups several times per year;
• Multiple salary payout options (flexible formats);
• …And many more perks unlocked after we hit break-even.

We are looking for a UI/UX Designer to join our team and support the creation of visual materials for digital products and marketing campaigns. This role is ideal for someone at the beginning of their design career who is eager to learn, grow, and work in a fast-paced environment.

You will collaborate with marketing, product, and development teams to create visually appealing and effective design solutions.

Responsibilities:

• Assist in creating visual assets for websites, landing pages, and marketing materials

• Design social media creatives, banners, and promotional visuals

• Support the team with UI elements for digital products

• Work with brand guidelines and maintain visual consistency

• Participate in brainstorming and creative discussions

• Prepare design files for developers and marketing teams

Requirements:

• Basic experience with design tools such as Figma, Adobe Photoshop, or Illustrator

• Understanding of layout, typography, and color theory

• Portfolio with examples of design work (academic or personal projects are welcome)

• Attention to detail and willingness to learn

• Ability to work in a team environment

Nice to have:

• Basic knowledge of UI/UX principles

• Experience designing for web or mobile interfaces

• Basic understanding of HTML/CSS

We offer:

• Opportunity to grow and develop as a designer

• Work in a creative and supportive team

• Competitive salary based on experience

• Professional development opportunities

We are looking for a strategic and client-oriented Marketing Director who will take ownership of our marketing direction, shape scalable service offerings, and drive measurable business growth.

Requirements:

• 4+ years of experience in digital marketing, including strategic or leadership roles.
• Proven experience in building and scaling marketing strategies.
• Experience working directly with clients, including leading strategy discussions and presenting solutions.
• Ability to forecast marketing results and translate marketing activities into business outcomes (leads, revenue, growth).
• Strong analytical thinking and structured decision-making skills.
• Excellent communication and presentation skills in English (C1 or higher) — must-have.
• Confidence in working with international clients (US market experience is a strong plus).
• Proactive, ownership-driven mindset with the ability to operate independently and take full responsibility for outcomes.
• Proven hands-on experience with Google Ads (Search, Display, Remarketing) and Meta Ads (Facebook, Instagram).
• Solid understanding of conversion tracking, event setup, and analytics using GA4 and Google Tag Manager.
• Knowledge of SEO fundamentals (both technical and content aspects).
• Experience with CRM systems (ActiveCollab, HubSpot, or similar).

Responsibilities:

• Define and lead the overall marketing strategy aligned with business goals and growth targets.
• Analyze our client base and identify high-potential marketing directions (e.g., PPC, SEO, lifecycle marketing, etc.).
• Develop and package service offerings based on market demand and client needs.
• Forecast expected results (traffic, leads, conversions) and timelines for different strategies.
• Act as a strategic point of contact for clients.
• Oversee execution at a high level, ensuring performance and alignment across channels.
• Collaborate with sales and leadership to connect marketing efforts with revenue goals.
• Establish processes for tracking, reporting, and continuous optimization.
• Identify and evaluate new growth opportunities, channels, and tools.

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

We’re looking for a Full Stack Engineer to join the Documents Team. Our team is working on building and scaling a new web application, expanding the ecosystem of one of our key products. This is a great opportunity to have a real impact on product decisions, architecture, and user experience while working across both frontend and backend.

What you’ll do: 

• Developing user-facing application(s):

             - Main stack is Typescript, React, Nextjs, Tailwind
             - Back-end is Node, Nestjs, Postgres, AWS

• Back-end tasks to power new functionality for both web and iOS app
• Working with product and marketing teams to define clear requirements and estimates
• Writing tests
• Always teaching others and giving helpful feedback
• Good SEO and accessibility is a must
• Experience with various third-party integrations as we will integrate more and more

About you:

Front-end:

• React, CSS
• Next.js, TailwindSEO
• SEO, Accessibility
• Smooth animations
• Responsive UI
• Pixel-perfect implementation

Back-end:

• Nest.js and Postgres
• Distributed systems and event-based architecture
• SQL skills and experience working with ORMs
• CI/CD, and infrastructure setup
• Third-party integrations and their side-effects

Overall:

• Strong English skills (we have several required meetups in English, plus engineers present the features themselves in English)
• Enjoy working on pet projects, finds opportunities to learn and try something outside of work projects only
• Enjoy both back-end and front-end.

Would be a plus:

• AI integrations
• External LLM tools, like LangFuse, LangChain, etc.
• Desire to build automations
• Interest in knowledge sharing

What you will get at Readdle:

• Customer-centric culture. We put our users at the heart of everything we do. Every team member has the opportunity to engage directly with customers, gaining insights that shape meaningful, delightful experiences for millions worldwide.
• Relentless growth. We’re committed to mastery in our craft. We take ownership of our work, decisions, and outcomes, and we see feedback as a catalyst for growth. Every challenge is an opportunity to learn, evolve, and raise the bar.
• Exceptional people, exceptional team. Our greatest strength is our people. We care deeply about each other, work transparently, and celebrate collective success. Together, we build an environment where everyone can do their best work and grow beyond their potential.
• Real impact. We design products that truly matter. Our focus is on delivering tangible value, simplifying complexity, pushing boundaries, and continuously improving how we build and deliver solutions to our users.
• Culture of innovation. We embrace curiosity and creativity in everything we do. Fresh ideas are not just welcomed, they’re expected, celebrated, and turned into real innovations that shape the future of our products and company.

We are an established iGaming company with 4+ years of experience and a team of 1600+ specialists, managing 10+ large-scale projects across Tier 1–3 markets.

As part of our strategic growth, we are partnering with a professional SEO company operating in highly competitive iGaming and casino niches. Their team builds and scales SEO strategies where results and a systematic approach truly matter.

We are supporting them in the search for a strong Team Lead of SEO who will scale the direction, build high-performing teams, and drive sustainable project growth.

Key Responsibilities

• Develop and implement SEO strategies for project portfolios and international brands
• Build and manage teams of SEO specialists and experts of various profiles
• Optimize processes to enable scaling of the SEO direction and increase overall efficiency
• Work with highly competitive geographies, continuously improving approaches and adapting to search engine algorithm changes
• Collaborate with all key departments of the company to ensure effective traffic monetization
   

Required Skills

• Hands-on SEO experience — from deep understanding of algorithms to technical aspects (redirects, canonicals, server responses, indexing)
• Experience in team or department management — ability to scale processes and effectively lead people
• Experience working with large website portfolios and multi-brand structures — ability to manage multiple projects and a complex SEO ecosystem
• Background in competitive niches, especially iGaming / casino / affiliate, where performance and results are critical
• Strong analytical and strategic mindset combined with a realistic assessment of team resources and capabilities
   

What We Offer

• A key role in developing the SEO direction of an international holding
• Autonomy in strategic decision-making and the opportunity to implement your own ideas
• Long-term cooperation with a stable company
• Support from owners and a senior team with deep SEO expertise
• Flexible cooperation format (in-house / contract), modern tools, and resources to execute ambitious plans
  
  📩 Ready to build a high-impact affiliate program from the ground up? Send us your CV — let’s talk!

About the Role
Client is developing InfraCloud3D, a SaaS platform for the inspection and analysis of engineering structures based on large-scale 3D data.
We are looking for a Senior 3D Web Engineer to strengthen our team and take ownership of advanced 3D visualization challenges, including the integration of next-generation rendering technologies such as WebGPU.
You will work on a production system built on LuciadRIA, handling complex datasets with high demands on performance, scalability, and precision.

Your Responsibilities

• Develop and optimize web-based 3D visualization features within our platform
• Work with and extend our LuciadRIA-based 3D engine
• Design and implement high-performance rendering pipelines using WebGPU
• Handle large-scale datasets (e.g. photogrammetry, point clouds, meshes)
• Improve rendering performance, memory usage, and responsiveness
• Collaborate with frontend and backend developers (Angular, Node.js, TypeScript)
• Contribute to architectural decisions and guide less experienced developers

Tech Stack

• 3D Engine: LuciadRIA
• Frontend: TypeScript, Angular
• Backend: Node.js
• Infrastructure: GitLab, PostgreSQL, S3-compatible storage

Required Skills

• Strong JavaScript skills
• Solid understanding of 3D fundamentals
• Experience with at least one 3D framework (LuciadRIA preferred)
• Strong experience in web-based 3D visualization using WebGPU
• Proven experience with real-time 3D rendering in the browser
• Experience optimizing performance in large or complex 3D scenes

Preferred Skills

• Backend experience (Node.js) and data integration
• Experience with geospatial 3D systems or large coordinate spaces
• Experience with photogrammetry, point clouds, or mesh processing pipelines
• Experience with Gaussian Splatting or similar rendering techniques

We’re looking for a Lead Generation Specialist who will play a key role in building and scaling our outbound engine across international markets.

If you know how to turn research into replies, and replies into real opportunities — you’ll fit right in.

This is not a “list-building” role. This is about creating predictable pipeline through smart, modern outreach (LinkedIn, email, AI tools, automation, and sharp targeting).

You’ll work closely with sales and founders to directly impact revenue and growth.

You will work in a fast-paced environment with international clients, where speed, ownership, and results matter.

You will work in a Zoom office format and use a time tracking tool to ensure transparency, focus, and structured execution of daily goals.

Working schedule is aligned with the New York (EST) time zone.

Responsibilities:

• Build and scale outbound lead generation pipelines for international B2B markets
• Identify, research, and segment high-potential prospects based on ICP
• Run personalized outreach campaigns via LinkedIn and cold email
• Craft and optimize messaging that drives replies and qualified interest
• Maintain and manage structured lead databases (CRM / spreadsheets / tools)
• Qualify inbound/outbound leads and pass warm opportunities to sales
• Continuously test and improve outreach strategies, copy, and targeting
• Monitor performance metrics (reply rates, conversion rates, lead quality)
• Collaborate with sales to refine ICP, messaging, and outreach strategy

• Contribute to improving overall outbound systems and processes

  Requirements:

• 1–3+ years of experience in Lead Generation, SDR, Sales, or Outbound roles
• Strong understanding of B2B sales and modern outbound strategies
• Hands-on experience with LinkedIn outreach and cold email campaigns
• Ability to research, segment, and clearly define ICPs
• Strong written English (B2+ / Upper-Intermediate or higher for outreach)
• Experience working with CRM systems
• Proactive, test-and-learn mindset with focus on results and ownership

• Ability to work independently in a fast-paced, remote setup

  What we offer:

• Fully remote position
• Competitive compensation
• Direct impact on revenue and company growth
• Career growth 
• Modern AI-driven outbound environment

N-iX is looking for a Lead AI Engineer to drive the design, evaluation, and evolution of AI-powered solutions. In this role, you will focus on building and scaling intelligent systems (including RAG-based and NLP-driven applications), while guiding clients through technical discovery, architecture decisions, and AI adoption strategies.

You will work closely with stakeholders to design and deliver AI-driven solutions that enhance business efficiency, streamline processes, and unlock value from data, while ensuring scalability, quality, and cost-effectiveness.

Responsibilities:

• Design and implement AI-driven systems within Palantir Foundry AIP, including RAG pipelines, LLM-powered applications, and NLP workflows for document understanding and knowledge extraction
• Lead the end-to-end lifecycle of AI solutions, from data ingestion and embedding generation to retrieval, reasoning, and response generation
• Collaborate with AI/ML engineers to productionize models and LLM-based solutions, ensuring reliability, scalability, and performance
• Drive technical discovery and solution assessment, analyzing possible AI implementations, clarifying their architecture, and identifying risks and improvement opportunities
• Evaluate and optimize RAG pipelines, including retrieval quality, chunking strategies, embeddings, and hybrid search approaches
• Assess scalability, multilingual capabilities, and cost-performance trade-offs of AI systems
• Advise on AI architecture evolution, including platform choices, vendor dependencies, and potential migration paths
• Establish best practices for LLMOps / MLOps, including evaluation frameworks, prompt engineering, monitoring, and iterative improvement
• Ensure responsible AI practices, including data governance, security, and compliance considerations
• Mentor engineers and foster collaboration across AI, data, and product teams

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
• 6+ years of experience in software engineering, with strong exposure to AI/ML systems
• Hands-on experience with LLM-based applications, RAG pipelines, or NLP systems
• Experience building multimodal AI systems, including working with text, documents, images, and/or other data types
• Experience developing AI solutions for multiple languages, including handling multilingual data, prompts, and evaluation
• Strong proficiency in Python and experience with AI/ML frameworks and tooling
• Experience designing and deploying scalable AI systems in production environments
• Understanding of vector databases, embeddings, retrieval strategies, and hybrid search
• Experience with MLOps / LLMOps practices, including model lifecycle management, evaluation, and monitoring
• Ability to perform technical discovery and communicate complex AI concepts to both technical and non-technical stakeholders
• Strong leadership, communication, and stakeholder management skills
• English Upper-Intermediate +
• Availability to work in UK time zone (GMT+1)

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

We are a digital agency working with international clients (US / EU markets) and currently scaling our SEO direction.

We’re looking for an SEO Team Lead who will take ownership of SEO strategy across projects, work directly with clients, and help grow the team.

This role combines strategic thinking, hands-on SEO expertise, and leadership.

     Responsibilities

• Lead and execute SEO strategies for client projects
• Conduct technical SEO audits and identify growth opportunities
• Guide technical SEO, content, and linkbuilding directions
• Analyze performance metrics and adjust strategies based on data
• Present strategies and results to clients (in English)
• Mentor SEO specialists and support team development
• Improve and scale SEO processes within the team

• Implement and test AI-driven solutions in SEO workflows

  Requirements

• 4+ years of experience in SEO
• Strong expertise in technical SEO, content SEO, and linkbuilding
• Experience with Ahrefs / Semrush
• Solid knowledge of Google Analytics and Google Search Console
• Experience using AI tools (ChatGPT, Claude, Surfer SEO, etc.)
• Understanding of modern search trends (AI search, GEO, LLMs)
• Strong analytical and strategic thinking

• Upper-Intermediate English or higher (client communication)

  What we expect

• Strong communication and presentation skills
• Understanding of AI visibility, GEO, and how AI is reshaping search results
• Experience building AI-assisted SEO workflows
• Ability to work with clients and explain SEO decisions

• Focus on impact, not just execution

  We offer

• Fully remote work
• Flexible schedule (focus on results, not hours)
• No micromanagement
• Direct impact on SEO direction and decisions
• Work with international clients and diverse niches

About the Role
We are looking for a Yocto Engineer to design, develop, and maintain customized
Embedded Linux distributions using the Yocto Project. You will work closely with
hardware, firmware, and application teams to deliver stable, secure, and production-
ready Linux images for embedded devices.

Responsibilities
• Design, build, and maintain Yocto-based Linux distributions
• Create and maintain BSP layers, recipes, and image configurations
• Integrate and customize bootloaders and Linux kernel
• Optimize build times, image size, and system performance
• Debug build and runtime issues (BitBake, kernel, userspace)
• Integrate device drivers, middleware, and third-party packages
• Ensure compliance with licensing (GPL, LGPL, OSS)
• Support CI/CD pipelines for automated builds
• Collaborate with hardware, QA, and software teams
• Maintain technical documentation

Requirements
• Strong experience with Yocto Project / OpenEmbedded
• Solid knowledge of Embedded Linux architecture
• Experience with BitBake, recipes, layers, and configuration files
• Proficiency in build automation tools: Autotools, Make, CMake, Ninja, Meson
• Proficiency in scripting: Bash, Python
• Advanced knowledge in C&C++
• Hands-on experience with Linux kernel configuration and debugging
• Familiarity with cross-compilation toolchains
• Experience working with ARM-based platforms
• Knowledge of Git and collaborative development workflows
• Ability to debug low-level system issues

Nice to Have
• Experience with BSP bring-up on new hardware
• Experience with Buildroot or other embedded build systems
• Familiarity with secure boot, OTA updates, or SWUpdate / RAUC / Mender
• Understanding of real-time Linux (PREEMPT_RT)
• Experience with CI systems (Jenkins, GitLab CI, etc.)

Will be a plus:
• Opensource contribution
• Kernel drivers development
• System and kernel profiling
Education
• Bachelor’s or Master’s degree in Computer Science, Computer Engineering,
Electronics, or related field
(or equivalent practical experience)
What We Offer
• Opportunity to work on cutting-edge embedded products
• Competitive salary and benefits
• Flexible working model (remote / hybrid / onsite)
• Professional growth and learning opportunities
• Collaborative and engineering-focused culture

We are looking for a Senior Backend Engineer to join our Legal Tech engineering team and help build the next generation of AI-driven litigation ecosystem. This role combines top-tier backend engineering, cloud architecture, and cutting-edge LLM/AI innovation.

You’ll build high-scale, secure, multi-tenant services that turn our real-time transcription engine into AI-powered workflows and assistants used by legal teams. The role offers real ownership and chances to lead initiatives, while giving you space to grow your skills in AI development and modern dev-AI tools — all within a supportive, collaborative team.

This role is for people who bring passion, curiosity, and a genuine drive to build something meaningful as part of a strong, mission-driven team.

This is a remote position based in Ukraine. Candidates must have full professional proficiency in English.

What makes Verbit unique?
Verbit turns speech into impact. Our team of 250 professionals builds AI-driven solutions that help the world’s leading organizations get real value from their audio and video content. We serve high-end customers across the Legal, Media and Education markets with a next-generation verbal-intelligence platform that brings AI into the core of their workflows.

Our in-house technology combines advanced LLMs, GenAI capabilities and speech AI to power everything from legal-tech automation and real-time insights to intelligent media and learning workflows. Beyond transcription or accessibility, Verbit provides actionable intelligence: smart summaries, analytics, search, knowledge extraction, legal-deposition insights and more.

With more than 3,000 global customers relying on Verbit — including top law firms, universities, enterprises and media organizations — we’re building the future of how speech data is processed, understood and used.

     If you want to join our journey, you’ll need:

• 7+ years of hands-on backend development experience in a high-scale production environment
• Strong proficiency with Python, REST APIs and Cloud (e.g. AWS, GCP)
• Strong experience designing and building distributed, cloud-native microservices
• Experience with event-driven architectures and asynchronous processing
• Solid understanding of system design, scalability, availability, and performance optimization
  Practical experience using AI-powered development tools (e.g., Cursor, Claude Code)
• A significant advantage if you have practical experience with AI infra, such as: RAG, Agentic frameworks, Langfuse, LiteLLM
  Ability to take ownership and drive projects end-to-end, working proactively and independently and as a team in a fast-moving environment
• Good communication skills and teamwork
  Ability to work efficiently both individually and within a team
• Formal education in relevant fields (CS, Math, Electrical Engineering etc.)
• Experience with large scale SaaS solutions
• Ability to integrate AI/LLM features into backend services (e.g., prompting, embeddings, RAG pipelines, fine-tuning)

It will be even better if you have:

• Formal education in relevant fields (CS, Math, Electrical Engineering etc.)
• Experience with large scale SaaS solutions
• Ability to integrate AI/LLM features into backend services (e.g., prompting, embeddings, RAG pipelines, fine-tuning)

We are currently looking for a strong Content Specialist to join KOSMO — a performance marketing company operating in highly competitive markets and providing partners with high-quality organic traffic (90% SEO-first).

KOSMO is a team of 70+ professionals, where a high-performance mindset goes hand in hand with a great sense of humor, and the ambition to lead and shape the market is part of everyone’s DNA.

 

In this role, you will be responsible for:

• Creating and editing web content (landing pages, articles).
• Managing content production across multiple markets.
• Hiring and managing freelancers (writers, editors).
• Adapting and localizing content for different European markets.
• Working with AI tools and LLMs to optimize content workflows.
• Ensuring content quality and consistency of tone of voice.
• Collaborating with SEO and marketing teams on content strategy execution.

Must-have experience:

• Proven proficiency in English (C1) and another European language (GE/ES/ITA/FR/NL/NOR or similar) at an Advanced level.
• 1.5+ years of experience in writing or editing web content (landing pages, articles).
• Experience in hiring and managing freelancers (writers, editors).
• Experience working with AI/LLM tools.

Our hiring flow:

• Step 1: Pre-screen.
• Step 2: Interview.
• Step 3: Test task. 
• Step 4: Reference check.
• Step 5: Job offer!

We’ll definitely be a KOSMO match if you:

• think fast and approach problems analytically and logically;
• focus on your impact and results rather than hours logged;
• are a true team player, driven by shared business wins;
• understand that working in a dynamic industry requires adaptability and flexibility — and you’re excited about it;
• are eager to grow your expertise and take on more responsibility, striving for continuous development.

KOSMO opportunities we offer:

• a variety of internal projects, large budgets, and tangible results;
• work across 15+ geos in Tier-1 and Tier-2 markets;
• a strong team to grow alongside and share expertise with;
• 28 days of paid vacation + up to 30 sick leave days per year;
• medical insurance after the probation period;
• learning & development support: we cover external courses, conferences, and encourage knowledge sharing;
• flexible work format — choose what suits you best: remote, work from our Kyiv office, or coworking spaces in Lviv or Warsaw (with coworking compensation available in other cities as well);
• team buildings, events, gifts, and plenty of other perks.

Apply for the role and become part of KOSMO!

We are looking for an ambitious leader who "breathes" sports, understands bettor psychology, and is ready to take ownership of the monetization and engagement of our sportsbook player base across key markets: Italy, Portugal, and the Netherlands.

Your Main Mission: To build from scratch or elevate our retention system specifically for "Sports" category players. Your goal is to ensure that a player who places their first bet stays with us long-term, bets more frequently, and generates higher GGR.

Key Responsibilities:

• Strategy & Calendar:
  • Develop and maintain an up-to-date sporting events calendar relevant to our target GEOs (local leagues in Italy/Portugal/Netherlands + top global events).
  • Synchronize all retention activities with this calendar to maximize situational marketing.
• Bonus Policy & Product:
  • Create and implement unique bonus mechanics tailored for sports bettors (freebets, bet insurance, cashbacks on specific leagues, prediction tournaments).
  • Formulate and optimize the Sports Welcome Pack for new players.
• Communications & CRM:
  • Build automated communication flows (Customer Journeys) for various segments (onboarding, activation, reactivation, VIP).
  • Manage omnichannel campaigns: Email, SMS, WhatsApp, Push notifications, and Web-push.
• Cross-functional Collaboration:
  • Provide clear briefs to the creative team and copywriters to design banners, landing pages, and emails that truly "hook" sports fans.
  • Sync with the product team to improve the sportsbook product based on player feedback.
• Analytics & Performance:
  • Continuously analyze the performance of campaigns and database segments.
  • Take responsibility for the steady growth of the sports GGR share in the company's total revenue.

Your Primary KPI: 🎯 Growth in base engagement (Average deposits per sports user).

Our Ideal Candidate:

• Experience: 3+ years in CRM/Retention within the iGaming sector, strictly with a Sportsbook focus. Experience with Italian, Portuguese, or aggressive international markets (ROW) is a massive plus.
• Sports Knowledge: You really "know your stuff." You understand the difference between an English Premier League bettor and a table tennis bettor. You know exactly when the Champions League final is and when the Primeira Liga kicks off.
• Background (Ideal): Experience in large-scale betting companies with aggressive marketing strategies (e.g., 22bet, 1xBet, or similar) — this is exactly the pace and approach we are looking for.

• Hard Skills: Strong proficiency with CRM tools (customer.io, smartico, etc.), hands-on experience with communication channels (SMS/Email/Messengers), and solid analytical skills (Excel, BI systems).

   

What We Offer:

• Powerful Motivation: A highly competitive base salary (discussed individually based on market evaluation and interview results) + a transparent % of the sports GGR that you directly influence.
• Product Impact: The opportunity to build the sports retention strategy "your way" and directly drive business results.
• Freedom: Remote work setup and flexible working hours, 5/2 schedule.
• Culture: Zero bureaucracy, rapid approval processes, and direct communication with top management.
• Payments in USDT (white crypto);
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you have fluent English, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken English (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.