Trainee/Junior System Administrator

SnoopGame has over 200 specialists from various countries across Europe, Mexico, Malaysia, and beyond.  Our IT team ensures stable, secure, and efficient operation of all internal systems, networks, and devices.
As we continue to grow, we are looking for a motivated System Administrator (Trainee / Junior) to join our team and support the maintenance and development of our IT infrastructure.

Responsibilities:

• Handling and triaging tickets in the task-tracking system, clarifying details with users, and classifying requests by priority.
• Providing basic user support and timely assistance with everyday technical issues related to software, peripherals, and access permissions.
• Installing and configuring operating systems, drivers, basic software, and connecting equipment for new employees.
• Creating user accounts according to established procedures, resetting passwords, and granting basic access permissions.
• Maintaining IT equipment records and updating instructions in the internal knowledge base.
• Assisting senior specialists with ongoing network and system administration tasks under the guidance of a mentor.

Required Skills:

• 0–1 year of experience in IT support or system administration (or after courses).
• Basic knowledge of operating system installation and configuration.
• Experience working with MikroTik or Ubiquiti equipment.
• Understanding of networking principles and network protocols.
• Experience working with mobile devices (Android/iOS).
• English proficiency: Pre-Intermediate to Intermediate.
• Strong analytical thinking and problem-solving skills.
• Ability to work independently and learn quickly.

We Offer:

• Working hours: 10:00 AM to 7:00 PM (including a 1-hour lunch break).
• Paid vacation: 20 working days per year and 10 paid sick days per year.
• English lessons with a native speaker and interactive sessions (exercises, quizzes, and games).
• Performance reviews and rewards based on contribution and results.
• Corporate sessions with a psychologist and support for an open feedback culture.
• Necessary equipment provided upon request.
• Public holidays are days off.
• Team-building events and corporate activities.
• A friendly team of gaming and technology enthusiasts.