Retention Sales Specialist
Confident on the phone? Turn your sales skills into results.
We’re hiring a Retention Sales Specialist for a sweepstakes gaming project serving US customers.
📍 Remote: European countries, LATAM, USA, Canada, Ireland & Israel.
We’re growing the phone sales team for a sweepstakes gaming project serving the US market.
You’ll work with registered users: reconnect with customers, introduce current offers, handle objections, and drive repeat purchases. We’re looking for someone who enjoys selling, builds rapport quickly, and stays motivated when a customer says “no.”
WHAT YOU’LL DO
• Make outbound calls to registered users from an existing database.
• Handle inbound calls from customers calling back.
• Present offers and promotions, identify customer needs, and handle objections.
• Encourage repeat purchases and re-engage inactive users.
• Build and develop your own retention customer base.
• Follow sales scripts, internal processes, and performance targets.
WHAT YOU’LL NEED
• At least 1 year of experience selling to English-speaking customers, with relevant sales activity within the past 6 months.
• English at C1 level or above, with confident spoken communication for calls with US customers.
• Russian at B1 level or above for internal team communication.
• Strong active sales, relationship-building, and objection-handling skills.
• A confident phone manner, resilience, and motivation to earn performance bonuses.
• Phone sales or call centre experience preferred; face-to-face sales experience is also welcome.
• Experience in iGaming, online casinos, or sweepstakes is a plus.
COMPENSATION
$3,000/month base + bonuses.
Current incentive: $10 per deposit.
The probation period is 3 months, during which you’ll build your retention customer base. KPIs and incentives are reviewed after probation based on results and the customer base developed.
WORKING ARRANGEMENTS
• Full-time, Monday–Friday, 12:00–21:00 US Eastern Time.
• Working hours may change depending on US market needs.
• Online office.
• Exclusive full-time commitment.
• B2B contract, with official payment to your bank account. The company covers income tax separately.