Customer Support Specialist

We are looking for a proactive and responsible Customer Support Specialist to join our team!

If you enjoy communicating with people, solving problems, and providing excellent customer experiences, this opportunity might be a great fit for you.

 What We’re Looking For:

• Upper-Intermediate English level (B2 or higher).
• Proactive approach and willingness to take initiative.
• Strong sense of responsibility and ability to work in a team.
• Resilience and excellent communication skills.
• Passion for customer service.
• Flexibility and willingness to work different shifts.

• Positive attitude towards the gambling industry.

   

Your Responsibilities:

• Handle a high volume of customer inquiries via live chat and email.
• Provide accurate, reliable, and comprehensive information to customers.
• Follow established communication standards, procedures, and company policies.
• Collaborate with other departments to resolve customer inquiries.
• Handle customer complaints and provide effective solutions within established deadlines.

• Document customer interactions and ensure proper follow-up.

   

⭐ It Would Be a Plus:

• Previous experience in Customer Support, Sales, or related fields.

   

 What We Offer:

• Work from Anywhere — enjoy the freedom to work remotely from any location worldwide.
• Flexible Working Hours — maintain a healthy work-life balance.
• Corporate English Speaking Club — improve your English skills through regular practice.
• Supportive Team Culture — work in a friendly environment where collaboration and innovation are valued.
• Comfortable Working Conditions — everything you need to stay productive and grow professionally.
• Career Growth Opportunities — develop your skills and advance your career in a rapidly growing company.