Jobs Business Analyst

Pozotron is seeking a Business Process Engineer to join our development team. Our growing engineering team, based in Ukraine, is dedicated to creating incredible technology for audio production. The Business Process Engineer will be an instrumental part of our team, focusing on designing, documenting and implementing business processes for our users.

Required:

• 3+ years of experience in Business Analysis
• Experience with gathering requirements/feedbacks from users
• Experience with modeling of existing business processes
• Experience with designing from scratch/improving business processes
• Experience with creating detailed design documents
• Experience with formal notations, including UML, LDS and BPM
• Experience with data analysis
• Excellent problem-solving skills and attention to details
• Excellent communication skills
• Advanced level of English

Nice to have:

• Bachelor's or Master's degree in Computer Science, Information Technology, Mathematics, Physics or Engineering
• Some knowledge of statistics and customer surveying techniques
• Some understanding of databases and experience in writing SQL queries
• Some knowledge of UX/UI principles
• Some experience in QA

We offer:

• Fully remote work
• Competitive compensation, benefits, and bonus plans
• Health insurance

Company: Magwitch
Location: Remote — Ukraine preferred
Employment: Full-Time
Experience: Middle to Senior level (at least 3 years)
English: Upper-Intermediate / Advanced (B2+/C1)

About Magwitch

Magwitch is a U.S.-based fintech company providing point-of-sale financing technology to merchants across multiple industries, including home improvement, powersports, medical, and other consumer financing markets.

Our platform connects merchants with multiple lending programs through a unified financing experience, handling application workflows, lender integrations, offer presentation, digital agreements, and transaction management.

What you will do
 

• Gather and analyze requirements from the CTO, product, engineering and operations
• Write detailed, rule-oriented user stories with clear business rules, acceptance criteria and edge cases
• Map and document complex flows: application statuses, lender-specific processes, payment operations
• Analyze lender API integrations: read their documentation and map fields, statuses and errors to our flows
• Build clickable prototypes with AI tools (Claude, Figma, Lovable) on top of our design system, test them with stakeholders before development and hand engineering a solution that is ready to build
• Break epics into stories in Jira, run requirements workshops and refinements, answer developer and QA questions through release
• Keep Confluence documentation accurate and up to date as the product changes
• Communicate with new lenders to clarify integration details

What we expect
 

• 3+ years as a Business Analyst on web products, with business analysis as your main role for that whole time
• Experience in a rule-heavy domain: fintech, lending, payments, banking or similar
• Hands-on work with API integrations: you read API docs, are comfortable with JSON and Postman, and describe request and response mapping
• Process and state modeling (BPMN, sequence and state diagrams)
• Daily use of AI tools in your own work: requirements, research, prototypes
• English (B2+/C1): written requirements and regular calls with a US-based CTO
• You work fast and independently, and you ask questions early
• You will work within EEST/CEST working hours, report to the Product Owner and work with the CTO every week

Will be a plus
 

• US consumer lending: point-of-sale financing, loan origination, underwriting, DC/ACH payments
• A good eye for UX
• Ability to read API contracts and use SQL for data checks

What we offer
 

• Fully remote, full-time contract
• Direct work with the CTO and the Product Owner, short decision path
• AI subscriptions you need for work are reimbursed
• Up to $3,000 per month

How to apply:

Send your CV and 1-2 samples of requirements you wrote (anonymized is fine): a user story with acceptance criteria, a flow or an integration spec.

We're looking for a Business Analyst to help shape what the team builds and why, as well as how it gets delivered. You'll work closely with the Product Owner to set a clear vision and roadmap for the team and its Data Products. You'll also make sure business priorities turn into well-defined, valuable work for the engineering teams.

What You'll Do

• Co-develop the product vision and roadmap with the Product Owner. Turn business strategy and stakeholder needs into a clear, prioritised plan for the team's data products.
• Engage stakeholders to understand their goals and pain points, define success metrics, and spell out the value each data product will deliver.
• Shape and prioritise initiatives by assessing value, effort, dependencies and risk. Use this to help decide what to build next and to keep the roadmap current.
• Turn roadmap items into delivery-ready work. Break them into epics and user stories with clear acceptance criteria, and manage the backlog in JIRA and AirFocus.
• Define technical requirements, covering data sources, integration points, data quality, lineage, security and performance expectations.
• Work with data engineers and architects on pragmatic, scalable solutions that stay aligned with the product vision.
• Communicate the roadmap and progress to stakeholders and leadership, so expectations and priorities stay aligned.
• Track realised value after release, and use the feedback to guide future roadmap decisions.

What You'll Bring

• Experience helping to define product vision, roadmaps or prioritisation frameworks, ideally for data products.
• Strong stakeholder engagement, communication and influencing skills, including with senior audiences.
• Proven use of business analysis techniques to drive business change.
• Hands-on Agile delivery experience, including epics, user stories, JIRA and AirFocus.
• End-to-end experience with data products, from integration through to support.
• Familiarity with core data concepts such as ETL/ELT, data modelling, transformation and curation.

• Experience working in global, virtual teams.

   

Desirable

• Experience in clinical trial data.
• Understanding of regulated environments (e.g. GxP, data privacy).
• Familiarity with product management practices such as OKRs, value-based prioritisation and product discovery.

We are looking for an experienced Senior Business Analyst to join an international telecommunications project for a leading Danish client.

In this role, you will work closely with business stakeholders, product owners, and technical teams to understand business needs, analyse processes, define requirements, and support the delivery of effective business and technical solutions.

You will act as a bridge between business and technology, ensuring clear communication and alignment throughout the project lifecycle.

Responsibilities:

• Gather, analyse, and document business requirements from stakeholders.
• Conduct stakeholder interviews, workshops, and business analysis sessions.
• Analyse existing business processes and identify opportunities for improvement.
• Translate business needs into clear functional and non-functional requirements.
• Prepare business documentation, process flows, user stories, and acceptance criteria.
• Collaborate closely with Product Owners, Project Managers, developers, QA engineers, and other stakeholders.
• Support the development team throughout the implementation process.
• Validate delivered solutions against business requirements and support UAT.
• Identify potential risks, dependencies, and gaps, and proactively suggest solutions.
• Ensure alignment between business objectives and technical implementation.

Requirements:

• 5+ years of experience as a Business Analyst in IT projects.
• Strong understanding of Business Analysis methodologies and best practices.
• Experience in requirements gathering, analysis, and documentation.
• Experience working with Agile/Scrum methodologies.
• Ability to translate complex business needs into clear and structured requirements.
• Strong analytical, problem-solving, and communication skills.
• Experience working with cross-functional and international teams.
• Fluent English (both written and spoken) — daily communication with international stakeholders.
• Ability to work independently and manage multiple priorities.

Nice to Have:

• Previous experience in the telecommunications industry.
• Experience with large-scale enterprise projects.
• Knowledge of BPMN, UML, Jira, and Confluence.
• Experience working with digital transformation or business process improvement initiatives.

What We Offer:

• Opportunity to work on an international telecommunications project.
• Collaboration with an experienced and multicultural team.
• Professional growth and development opportunities.
• Supportive and collaborative working environment.

Project scope:

Support AML/KYC/CARS/EDD/Tax initiatives, including a new CARS implementation, transaction

monitoring requirements and configuration, Salesforce migration, and improvements to financial

crime processes. Work closely with business, technology, and application owners to translate

regulatory and operational needs into implementable solutions.

Core responsibilities

• Gather business and regulatory requirements; produce functional/technical specifications and implementation documentation.
• Design and maintain transaction monitoring scenarios, business rules, customer risk scoring, and investigation workflows.
• Support CARS implementation, Salesforce migration, and application configuration.
• Analyze customer/payment data, data flows, and ETL processes; support process mining and change management.
• Coordinate stakeholders and prepare typology documentation, analytical reports, and presentations.

Mandatory experience and skills

• 7+ years as a Business Analyst, with extensive practical banking and financial crime risk management / AML / AFC experience.
• Hands-on transaction monitoring, AML business rules, customer risk scoring, investigations, and relevant regulatory frameworks.
• Advanced SQL: complex extraction, joins, performance tuning, and querying multi-million-record datasets (tested in technical interview).
• Python for data extraction and analysis; strong statistics and data analysis.
• Customer and payment data ETL; understanding of data lakes, data warehouses, and event-driven architecture.
• Business analysis, process mining, change management, documentation, and stakeholder communication.
• Working familiarity with Kafka, Kubernetes, Kafkabat; Power BI, Tableau, AWS; Jira,
• Confluence, Agile (Scrum, Kanban, SAFe).
• Fluent written and spoken English.

Nice to have

Experience with Bridger XG, Siron Suite, Compliance Lens, or AML Analytics.

Location: Remote

Employment Type: Full-time

About the Role

We are looking for a Business Analyst with deep technical knowledge of Magento to bridge the gap between business needs and technical implementation.

In this role, you will work closely with stakeholders to understand business requirements and translate them into functional systems. You won't just document requirements — you will actively assist with setting up Magento configurations, guiding store setup, and ensuring the final solution perfectly aligns with the client’s operational and commercial goals.

Key Responsibilities

• Business Requirement Engineering: Gather, analyze, and translate complex business needs into clear technical specifications, user stories, and store setup scope.
• Hands-on Magento Configuration: Set up Magento admin panel configurations, configure native modules, tax rules, payment/shipping gateways, and store views to meet client specifications.
• Client Consultation & Solution Design: Advise clients on Magento’s native capabilities, best practices, and off-the-shelf vs. custom module tradeoffs to optimize their business processes.
• Functional Alignment: Act as the primary liaison between client stakeholders and dev teams to ensure technical solutions address underlying commercial goals.

• Validation & Support: Participate in acceptance testing, ensure solution accuracy against requirements, and assist clients during the launch phase.

   

Requirements & Qualifications

• Languages:
  • Fluent Polish (Professional working/conversational proficiency required for client communication).
  • Fluent English (Professional working/conversational proficiency required for internal & external collaboration).
• Magento Expertise: Strong technical and functional understanding of Magento (Adobe Commerce / Open Source), including key architecture concepts, core modules, data structures, admin panel capabilities, and configuration workflows.
• Business Orientation: Proven track record of translating real-world e-commerce requirements into structured Magento solutions.
• Hands-on Mindset: Capability to directly perform and oversee store configurations rather than just creating passive documentation.

• Communication: Exceptional stakeholder management and communication skills with both technical and non-technical audiences.

   

What We Offer

• 100% Remote Work: Flexibility to work from anywhere.
• Impactful Projects: Direct involvement in shaping scalable e-commerce platforms.
• Collaborative Environment: Work alongside senior developers and e-commerce experts in a streamlined, agile workflow.

For our partner, a company operating in the iGaming industry, we are looking for an experienced Senior iGaming Data Analyst with strong expertise in real-money online casino analytics and business performance.

We are looking for a hands-on analytical expert who can independently investigate complex business questions, identify performance drivers, and turn data into actionable recommendations.

In this role, you will work closely with the Chief Analytics Officer and collaborate with Product, Marketing, CRM, BI, and Data Engineering teams.

This is a senior individual contributor position with no people management responsibilities. The primary focus is on analytical expertise, independent problem-solving, and influencing business decisions through data.

Key Responsibilities

Casino Economics & Revenue Analytics

• Analyze key casino metrics, including GGR, NGR, turnover, real-money and bonus bets, winnings, adjustments, and forfeits.
• Investigate revenue fluctuations and identify the underlying business drivers.
• Evaluate revenue performance across GEOs, brands, VIP segments, promotions, and player lifecycle stages.
• Ensure accuracy and consistency of financial and gaming metrics.

Retention & Player Monetization

• Perform cohort analysis covering retention, redeposits, ARPU, ARPPU, and LTV.
• Analyze player behavior, deposit patterns, and lifecycle transitions.
• Identify opportunities to improve retention and player monetization.
• Distinguish genuine performance changes from statistical fluctuations and changes in player composition.

CRM, Bonuses & Product Analytics

• Evaluate CRM campaign performance, bonus effectiveness, promotional ROI, and incremental impact.
• Analyze player segmentation, RFM models, behavioral funnels, and scoring methodologies.
• Design and assess experiments to validate business hypotheses.
• Identify campaign cannibalization, selection bias, and misleading performance indicators.

Acquisition & Payments Analytics

• Analyze acquisition performance across SEO, PPC, and affiliate channels.
• Evaluate CAC, FTD-to-redeposit conversion, cohort ROI, and LTV.
• Investigate payment funnels, approval rates, failed transactions, and deposit friction.
• Detect anomalies and potential abuse patterns related to traffic, bonuses, and payments.

Advanced Analytics & Business Insights

• Lead complex ad hoc analyses and root-cause investigations.
• Develop reliable analytical frameworks and measurement methodologies.
• Partner with cross-functional teams to support data-driven business decisions.
• Present analytical findings and actionable recommendations to senior stakeholders.
• Challenge assumptions and ensure transparency around analytical limitations.

Requirements

• 5+ years of experience in Data Analytics, Product Analytics, or Business Analytics.
• Several years of hands-on experience in real-money iGaming, specifically within a B2C online casino operator.
• Strong understanding of casino economics, GGR/NGR, retention, monetization, player behavior, and revenue drivers.
• Advanced SQL skills, including complex joins, window functions, cohort calculations, and transactional data analysis.
• Solid knowledge of statistical analysis, experimentation, cohort analysis, and causal reasoning.
• Proven ability to investigate KPI fluctuations and identify their root causes.
• Experience working independently with raw data and delivering reliable, reproducible analytical findings.
• Strong business understanding and ability to communicate complex insights to senior stakeholders.
• Ability to take ownership of analytical tasks and work with minimal supervision.

Nice to Have

• Experience with BigQuery, ClickHouse, Tableau, GA4/GTM, Amplitude, Python, or Airflow.
• Experience analyzing multi-brand and multi-GEO iGaming operations.
• Advanced knowledge of CRM analytics, bonus mechanics, and player lifecycle management.
• Experience with payment funnel optimization and fraud/abuse analytics.
• Knowledge of LTV forecasting and marketing attribution.
• Experience with experimental and quasi-experimental methodologies.

What We Expect

During the first 2–3 months:

• Gain a deep understanding of the company's business metrics, data sources, and analytical processes.
• Independently investigate changes in key business KPIs.
• Identify opportunities to improve analytical approaches and business performance.

Within the first 6 months:

• Become a trusted analytical partner to the CAO and key business stakeholders.
• Support strategic decisions across retention, monetization, acquisition, and payments.
• Deliver measurable, actionable insights that contribute to business growth.

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For more than 30 years, we have been creating and building the banking system of our country.
 

Raiffeisen employs more than 5,000 employees, including one of the largest product IT teams, which includes 900+ specialists. Every day, we work side by side so that more than 2.5 million of our clients can receive quality service, use the bank’s products and services, and develop their business, because we are #TogetherWithUkraine.

We are looking for a System Analyst to join our API Governance team. In this role, you will be responsible for shaping and advancing bank-wide API standards and policies, providing analytical support for the central API Gateway, and contributing to the harmonization of approaches across the Raiffeisen Group.
 

Your future responsibilities:

• Develop, update, and implement corporate bank-wide standards and policies related to APIs, Events, and Observability, and align them with key bank stakeholders
• Support and evolve the bank-wide API Gateway as a System Analyst (handling requirements for the platform, routing, security policies, rate limits, and integration patterns)
• Collaborate directly with Raiffeisen Bank International (RBI) at the group level on API standardization, aligning approaches, requirements, and group policies
• Identify, gather, analyze, and formalize software and technical requirements (functional and non-functional) for integration and platform solutions
• Review API solutions and contracts for compliance with bank-wide design and security standards, and guide teams on resolving non-compliance issues
• Participate in defining and documenting architectural solutions, designing data models, and structuring data alongside architects and engineering teams
• Support the implementation of solutions and standards across all SDLC stages: from requirement handover to developers to end-product delivery
• Assess the effectiveness of the Bank's current integration approaches and systems, identifying opportunities for their advancement and unification
• Contribute to automating API standards compliance checks (linting, contract validation in CI/CD pipelines)
• Prepare training materials, guidelines, and deliver consultations for product teams on applying bank-wide API and Observability policies and utilizing the bank-wide API Gateway

Your skills and experience:

• Proven experience as a System Analyst with a focus on APIs and inter-system integrations
• In-depth understanding of RESTful API design principles (HTTP methods, status codes, idempotency, resource modeling, error handling)
• Strong grasp of API security, authentication, and authorization mechanisms (OAuth 2.0 / OpenID Connect — including practical knowledge of client_credentials and authorization_code with PKCE flows, as well as API Keys, JWT, mTLS, Basic Auth, message signing, and encryption via JWS / JWE) and the ability to choose the appropriate approach based on the integration scenario
• Hands-on experience with API testing and documentation tools (Postman, Swagger / OpenAPI, etc.)
• Ability to visualize requirements and system interaction scenarios using UML diagrams (Sequence, Component, Activity)
• Basic understanding of core AWS services, their purpose, strengths, and limitations
• Foundational experience with version control systems (Git / GitHub)
• Practical experience leveraging AI-assisted tools within IDEs for everyday tasks
• Strong ability to analyze business and platform requirements and translate them into clear technical specifications and corporate standards
• Excellent communication skills with both technical and non-technical teams, with the ability to facilitate alignment with stakeholders and explain complex technical concepts in plain language
• Intermediate level of English 

Nice to have:

• Understanding of Event-Driven Architecture (EDA / Events) principles, hands-on experience with Apache Kafka, and a solid grasp of Avro schemas (event schema definitions, serialization, and schema evolution/compatibility in Schema Registry)
• Experience in database design and normalization
• Understanding of principles and practical experience working with SOAP / XML
• Experience with GitHub Actions / GitHub Workflows (understanding of CI/CD concepts and automated checks, including specification linting with Spectral)
• Experience in designing or building AI agents to automate workflows
• Experience with API Gateways / API Management solutions (specifically Spring Cloud Gateway)
• Experience participating in API Governance initiatives and establishing Observability (logging, metrics, tracing)
• Experience working within Agile / Scrum frameworks

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral reward program for attracting new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents upon the birth of children
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision with modern equipment
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount program for sports and shopping; family days for children and adults; massage in the office
• Learning and development: access to over 130 online educational resources; corporate training programs, online library, mentoring program
• A great team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in over 15 professional communities, reading or sports clubs
• Career opportunities: we encourage advancement within the bank between functions
• Innovation and technology. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Andorid)Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, we develop expertise in AI and actively integrate it into processes
• Support program for defenders: we preserve jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams on the issues of veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Want to learn more? Follow us on social media:

Facebook, Instagram, LinkedIn

Business Analyst

About

Good software should make complicated things feel simple. 

That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.

We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.

You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate in English (German is a plus), and derive correct insights into user behavior.

Requirements

• At least 3 years in a Business Analyst role
• Extensive theoretical and working knowledge of BA methodologies and tools
• Be able to write very well-structured and detailed user stories in the rule-oriented format
• Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure
• Experience creating well-organized documentation and diagramming complex flows
• Familiarity with Relational Databases and basic SQL to be able to understand complex data structures and identify necessary changes
• Experience supporting a diverse set of customers or stakeholders simultaneously
• Ability to use AI tools to work faster, without compromising the quality of requirements
• Good English (B2+)

Would Be a Plus

• German
• Experience as a Business Analyst in the Education domain is an advantage
• Familiarity with Mobile platforms

What Will You Do

• Collect and clarify incoming requests from schools and turn them into tickets the team can build and test
• Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules
• Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
• Based on the analysis, be able to come up and suggest different approaches to business decisions
• Thoroughly polish user stories to cover every little detail to minimize product defects
• Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests
• Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
• Bring structure and clarity to an existing backlog; and document implemented features

Project Details

• Location: Warsaw, Poland
• Workload: Full-time
• Duration: Long-term
• Rate: Up to $18/hour (B2B)

• English: B2+

   

Senior Business Analyst (BPMN / Microsoft Power Platform)

We are looking for an experienced Senior Business Analyst to join a long-term project focused on business process analysis, enterprise systems, and digital transformation within the Microsoft ecosystem.

The role involves working closely with business stakeholders, Product Owners, and technical teams to analyze, model, and optimize complex administrative processes.

Responsibilities

• Analyze and document business processes, workflows, roles, capabilities, and data flows.
• Develop business process models using BPMN and UML.
• Gather, analyze, and document business and functional requirements.
• Prepare Business Requirements Specifications (BRS), user stories, and supporting documentation.
• Analyze existing systems and evaluate potential technical solutions.
• Identify opportunities for process optimization and continuous improvement.
• Collaborate with Product Owners, business stakeholders, and development teams throughout the software development lifecycle.
• Support solution design, testing, quality assurance, and change management.
• Contribute to business cases, feasibility studies, and system improvement initiatives.
• Support organizational change and user adoption of new processes and solutions.

Requirements

• Strong experience as a Business Analyst in enterprise IT projects.
• Advanced knowledge of BPMN and business process modeling.
• Strong understanding of UML, including activity diagrams, state diagrams, capability diagrams, and logical data models.
• Experience with enterprise modeling tools such as Sparx Enterprise Architect, ARIS Architect, or equivalent.
• Strong requirements engineering skills, including elicitation, analysis, documentation, and traceability.
• Hands-on business analysis experience with SharePoint 2019, SharePoint Subscription Edition, or SharePoint Online.
• Experience with Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse.
• Experience analyzing administrative business processes in Finance, Legal, or HR.
• Strong stakeholder management and communication skills.
• English: B2+.

Nice to Have

• Experience with logistics and warehouse management processes.
• Knowledge of asset management or fleet management systems.
• Experience with enterprise-wide process improvement and change management initiatives.

If you have strong business analysis expertise, experience with enterprise process modeling, and practical knowledge of Microsoft technologies, we'd be happy to hear from you!

Corefy is a Ukrainian PayTech IT company founded in 2016. Our SaaS platform, proudly made in Ukraine, serves as a technological hub for orchestrating online payments. Collaborating with renowned payment providers like Stripe, Google Pay, Apple Pay, MasterCard, Visa, AWS, and more, we've implemented over 600 different payment methods and cater to clients worldwide. With a team exceeding 100 experts, we are dedicated to crafting high-load Ukrainian Fintech products. It's challenging, motivating, and full of drive. We aspire to implement cutting-edge technologies and set trends in our industry. Our goal is to become the number one payment orchestration platform in the global market. We’re looking for a Technical Business Analyst to turn business needs into clear requirements and coordinate delivery across 1–2 development squads. You’ll work closely with the Product Lead, clients, engineers, and QA within the agreed product direction, with room to grow towards a Product Owner role.
 

What you’ll do
Translate business requests into requirements, user stories, and technical tasks with clear acceptance criteria.
Maintain the backlog: decompose initiatives, prepare refinements, and prioritise tasks within agreed business priorities.
Analyse API documentation, business rules, dependencies, and edge cases together with engineers and QA.
Facilitate refinements, planning, and daily coordination; clarify requirements and escalate blockers early.
Participate in UAT, prepare demos, and gather stakeholder feedback.
Keep documentation in Confluence up to date, using BPMN/UML where helpful.

What we’re looking for
1–2+ years of commercial experience as a Business Analyst, System Analyst, Technical Product Owner, or in a similar role.
Solid understanding of REST APIs, HTTP, JSON/XML, and client-server architecture; practical experience with Swagger/OpenAPI and Postman.
Experience gathering requirements and breaking them down into manageable tasks with testable acceptance criteria.
Practical understanding of Agile/Scrum, the software development lifecycle, and backlog management.
Experience with BPMN/UML, Jira, and Confluence.
Clear communication, a structured approach, and ownership of open questions and commitments.
Upper-Intermediate English (B2)+ and readiness to work from our Kyiv office.

Nice to have
Experience in FinTech/PayTech, payment flows, or payment provider integrations.
Basic SQL skills and experience with UAT or acceptance testing.
Interest in growing towards a Product Owner role.

What we offer
🛡 Financial Growth & Stability: Competitive fixed gross compensation with full legal and accounting coverage (FOP).
⚡ Highload Product & Ownership: Work on a massive PayTech product with zero bureaucracy, Open Door Policy, Corefy Academy, PDPs, and covered professional certifications.
🌍 Hybrid Work Format: Work from our Kyiv office near KPI metro 3 days a week and remotely 2 days a week. Enjoy a flexible 8-hour schedule, panoramic views, free breakfasts, PlayStation, table tennis, hookahs, power generators, Starlink, and a safe shelter.
💚 Care & Wellbeing: 20 paid vacation days, 10 sick leave days, official public holidays, free mental health support with psychologists, milestone gifts, and team events.
💻 Pro Gear: Choose your setup — top-spec MacBook or Linux laptop with all necessary accessories.

Interested? Send us your CV — we’d love to meet you.

We are looking for a Senior Business Analyst

As a Senior Business Analyst  you'll fully own the delivery shaping the scope, defining success with stakeholders, and driving real adoption

Responsibilities:
• Define scope, requirements, user stories and acceptance criteria, and hold to them constructively when priorities shift

• Facilitate discovery workshops where views differ, question the initial request with curiosity, and help the group agree on what is worth building
• Own a set of use cases end to end, from the first business conversation through to adoption
• Shape backlog refinement and prioritisation with the project and technical teams, and recommend clear trade-offs when scope and capacity don’t match
• Run UAT and guide adoption, including training and follow-up after go-live
• Advise the business on what the technology can and cannot realistically do, and work with architects and engineers on solutions people will actually use
• Flag risks and difficult news early, to the right person, in plain language

What we’re looking for: 
• You’ve worked closely with clients or business stakeholders, including senior people, who see you as an advisor rather than a supplier, and you can guide them toward a better option when an idea isn’t strong
• You can take an ambiguous business problem and give it shape, including live in a workshop
• You’ve been involved in AI, data or automation work and understand the expectation gap these projects tend to create
• You’re curious about AI tools, use them in your own work or daily life, and have your own view of where they help and where they fall short
• You’re adaptable and quick to learn: you adjust your approach to the client, the technology and the situation rather than applying one fixed method
• You can explain a complex problem simply to a non-technical executive, and a business constraint precisely to an engineer
• You have sound requirements, backlog and testing practice
• You’re comfortable working across cultures, countries or time zones
• Your English is excellent, at full professional level (C1–C2)

Nice to have
• Familiarity with Microsoft AI and low-code technologies such as Copilot Studio, Azure AI services, Power Platform and Microsoft 365,
 enough to hold credible feasibility conversations without building the solution yourself
• Agile or hybrid delivery experience (Scrum, SAFe, PMI-ACP)
• Business Analysis certifications (CBAP, PMI-PBA)

At Elogic, we’re looking for a Senior Salesforce Business Analyst with hands-on experience in Salesforce Service Cloud and fixed-line telecom. You’ll lead functional discovery for Case Handling and MACD (Moves, Adds, Changes, and Deletes), turning business needs into clear requirements and guiding delivery through acceptance testing.

What you’ll do

• Lead discovery and design workshops for telecom workflows such as tariff changes, relocations, service upgrades, cancellations, and ownership transfers.
• Map As-Is and To-Be processes using the project’s DTP methodology, covering the subscriber journey from Salesforce Service Cloud through order and field execution.
• Define how data should move between Salesforce, CIM, Apache Camel, and ServiceNow Order Management for Telecommunications (OMT).
• Work with Tech Mahindra to break the scope into increments that deliver business value and write epics, user stories, and acceptance criteria.
• Review technical designs against business requirements and the agreed scope. Clarify stories during three-week sprints and sign off on functional acceptance testing.

• Design end-to-end business test scenarios, facilitate UAT with business stakeholders, and track defects and change requests in ServiceNow PPM.

   

What we’re looking for

• Business analysis experience on large-scale IT transformation projects, including Salesforce Service Cloud implementations.
• Experience in FTTH or fixed-line broadband, with a strong understanding of MACD, order capture, product catalog design, and customer care.
• Experience defining functional requirements for integrations across Salesforce and telecom BSS/OSS systems, including middleware such as Apache Camel, data models such as CIM, and order management platforms such as ServiceNow OMT, Netcracker, or Amdocs.
• Experience working with offshore system integration partners in Agile delivery teams. This project uses three-week sprints.

Nice to have

• Knowledge of Salesforce Sales Cloud or Marketing Cloud.

If this sounds like a good fit, we’d be happy to hear from you! Please share a short example of a telecom MACD or Case Handling project and tell us what you owned personally.

Join Our Team as a System/Business Analyst!

At Banza, we want you to feel comfortable from your very first interview, know how you can grow, and build trust through openness and honest communication. We show we care through our actions, the support we offer, and the way we treat one another — creating an environment where people enjoy working together and achieving great results.
 

What We’re Looking For:

✔ Experience in implementing and enhancing IT products, especially for external clients.
✔ Ability to develop automation concepts for business processes from scratch.
✔ Strong skills in gathering and structuring client requirements.
✔ Experience in creating technical documentation.
✔ Ability to conduct training sessions and presentations for users and stakeholders.
 

Nice to Have:

✔ Experience working with Creatio (BPM/CRM system).
✔ Automation of business processes.
✔ Understanding of SQL and working with databases.
✔ Fluent English at B2 level.

✔ Willingness to travel for business purposes.

What You’ll Be Doing:

✔ Conducting interviews with clients to identify business needs and offer optimal solutions.
✔ Developing and aligning system implementation concepts and technical designs.
✔ Preparing technical tasks for developers and ensuring high-quality implementation.
✔ Configuring system interfaces.
✔ Presenting completed solutions to clients and providing support.
✔ Conducting training sessions for clients on effective system usage.

What We Offer:

✔ Flexible Work Environment: Choose between working from our modern office in Unit.City, Kyiv, or fully remote.

✔ Clear Career Path: A transparent professional development plan to guide your growth.

✔ Boost Your English: Free corporate English lessons twice a week with professional teachers, plus engaging Speaking Clubs.

✔ Tools for Success: We provide all the necessary tools and resources for your work.

✔ Meaningful Impact: Opportunities to participate in volunteer projects and initiatives.

✔ Grow with Experts: Work alongside a team of strong professionals from whom you’ll learn a great deal.

✔ Supportive Culture: Enjoy progressive management, a friendly atmosphere, and a corporate culture built on open communication.

We are looking for a Senior Business Analyst to join the Proxet team to be responsible for an end-to-end solution for our clients from the Real Estate domain. The role is designated to ensure the smooth delivery of the product that meets customer expectations through understanding business needs, eliciting, documenting, communicating, and managing requirements from the project onset.

About the project

Our client is a global real estate services company specializing in the management and development of commercial properties. Over the past several years, the organization has made significant strides in systematizing and standardizing its reporting infrastructure and capabilities, utilizing Snowflake, AWS, Sigma, and DataHub. Due to the increased demand for reporting, the organization is seeking a dedicated team to expand capacity and free up existing resources.

Skills & Experience

• 5+ years of experience as a Business Analyst and/or Product Owner on software delivery teams (Agile/Scrum/Kanban);

• Experience in Real Estate and/or Finance, ideally including asset/property management workflows and terminology

• Proven experience owning a product backlog end-to-end from discovery through delivery, UAT, and release support;

• Experience delivering data and reporting products (analytics platforms, dashboards, KPI frameworks) with strong data literacy;

• Demonstrate a strong focus on detail and a user-centric approach;

• Strong stakeholder management skills, including facilitating workshops, negotiating trade-offs, and managing expectations across business/UX/engineering

• Hands-on experience with process and data modeling techniques (BPMN/process maps, data flows, data dictionaries/semantic definitions)

• Strong analytical skills, including impact analysis, dependency management, and risk/mitigation communication

• Capable of developing and integrating business analysis approaches into projects;

• Advanced proficiency in leveraging AI tools (e.g., Claude, Copilot, ChatGPT) not just for ad-hoc tasks, but to automate analysis workflows, accelerate documentation, generate synthetic test data, and rapidly build interactive prototypes and mockups.

Nice to have

• Hands-on with tools such as DataHub or Sigma;

• Experience using Monday.com as a task tracker.

Responsibilities

• Identify business needs and elicit functional and non-functional requirements through interviews, workshops, and other relevant techniques;

• Lead product discovery efforts and produce clear actionable results, including problem statements, solution options, prototypes, success metrics, and stakeholder alignment;

• Design and own product roadmap and product backlog, including prioritization, dependency management, and release planning;

• Document, analyze, and break down requirements into clear, unambiguous, and actionable delivery items (epics, stories, acceptance criteria);

• Facilitate working sessions with stakeholders, UX, and the development team to shape solutions, clarify trade-offs, and confirm scope;

• Communicate with stakeholders and the team to manage expectations, surface risks early, and drive timely decisions;

• Maintain a single source of truth for requirements, definitions, decisions, and changes in a structured knowledge base;

• Assist in User Acceptance Testing (UAT) and user training by defining test scenarios, triaging issues, and validating acceptance;

• Advocate for business needs as a whole by assessing downstream impacts and ensuring changes remain consistent with agreed outcomes and KPIs.