Jobs

Required skills:

- Experience working as a business analyst in an IT company

- Experience writing functional and non-functional requirements

- Knowledge of requirements elicitation techniques

- Understanding of software development lifecycle

- Strong communication and presentation skills

- Experience using Photoshop/draw.io/Axure or other graphic editors

- Scrum and/or Kanban experience

- Knowledge and expertise in E-commerce domain is a plus

- Experience with Jira and Confluence is a plus

- Project management experience is desired

- Advanced English is a must

Responsibilities:

- Decompose requirements info epics, user stories, technical tasks and document them

- Create UI mockups

- Maintain knowledge base

- Manage backlog

- Effectively communicate with major stakeholders

- Conduct demo meetings

- Manage change requests

- Support the team with trainings on using new functionality

What Seezona offers you:

- A dynamic environment in a company full of ambition and passion

- Remote work

- Stable working hours

- 21 work free days + 10 sick days

- Accountant support

- Salary paid in USD + 5% taxes.

Responsibilities:

• Collaborate closely with the Product Owner to document business requirements;

• Provide support to the Project Manager and development teams by clarifying and validating requirements;

• Identify potential risks, issues, and challenges, and propose mitigation plans to overcome obstacles;

Requirements:

• Possess 1+ year of experience in roles such as Business Analyst or QA;

• Demonstrate a strong analytical background and critical thinking skills;

• Exhibit strong organizational skills and meticulous attention to detail;

• Ability to excel in a fast-paced, high-volume, and deadline-driven environment;

• Pay strong attention to detail and possess excellent written and communication skills;

• Familiarity with artifacts such as Feature Lists and SRS;

• Knowledge of Excel, JIRA, Confluence, Figma, Miro or Visio

• Upper-Intermediate proficiency in English;

Technical skills needed:

• 4+ years of experience in a role Business or System or Functional Analyst;
• Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;
• Experience of working with Restful APIs (writing requirements, API usage);
• Experience in Microservices architecture;
• Experience of working with Agile methodologies (Scrum, Kanban);
• Solid knowledge in DB and SQL;
• Knowledge of UML, BPMN;
• Understanding of key UX/UI practices and processes;
• Understanding of software development lifecycle;
• Understanding of architecture of WEB-based application;
• English Upper-Intermediate or higher.

Soft Skills:

• Excellent communication and presentation skills;
• Proactiveness;
• Organized, detail-oriented with ability to keep overall solution in mind;
• Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders;
• Good time-management skills, ability to handle multitasking activities.

As a plus

• Experience in writing requirements for reporting system, dashboards, DWH, ETL, etc
• Experience in enterprise software development or finance domain;
• Experience in delivery of desktop and web-applications;
• Experience of successful system integration project.

Responsibilities:

• Participation in discovery phases and workshops with Customer, covering key business and product requirements;
• Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
• Creating business requirements, user stories, mockups, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
• Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
• Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers); 
• Preparing UAT scenarios, validation cases;
• User Acceptance Testing;
• Demo for internal stakeholders;
• Creating documentation (user guides, technical guides, presentations).
   

Project Description:

Wireless Standard POS (Point-Of-Sales) (www.b2bsoft.com) is our retail management solution for the Telecom Market.

It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations. 

It is simple to learn, easy to use and as operation grows, more features can be added on.

Our system can optimize and simplify all processes related to retail in this business area. 
 

Few things that our product can do:

• Robust Online Reporting
• Repair Management Software
• 3rd Party Integrations
• Customer Connect Marketing
• Time and Attendance
• Carrier Commission Reconciliation

 As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.


 

Netevia - is one of the leading providers of bankcard payment processing services and value-add solutions in the United States. We enable small and medium size merchants to accept cashless transactions for their merchandise and services by providing point-of-sale equipment, transaction processing, merchant business analytics, risk management, fraud detection, 24 hours / 7 days a week merchant assistance, support and chargeback management services.

Our Head Office is located in Miami, USA

Requirements:

• Proficiency in analysis methodologies and techniques, such as requirement gathering, process modeling, and data modeling.
• Strong understanding of software development life cycle (SDLC) and relevant methodologies (e.g., Agile, Waterfall).
• Familiarity with database management systems and querying languages (e.g., SQL).
• Ability to analyze complex business requirements and translate them into functional system specifications.
• Strong problem-solving skills to identify issues, gather relevant information, and propose effective solutions.
• Attention to detail to ensure accurate and thorough analysis Active listening skills to gather requirements and feedback from end-users and other stakeholders.
• Collaboration and teamwork abilities to work effectively with cross-functional teams, including developers, project managers, and business stakeholders.
• Proficiency in creating clear and concise documentation, including requirements specifications, functional specifications, and system design documents.
• Experience in preparing reports, presentations, and diagrams to communicate findings and recommendations to stakeholders.

• Willingness to keep up with industry trends, emerging technologies, and best practices in system analysis and design.

   

Why us:

• Remote work with flexible hours;
• Corporate english classes
• Flexible processes where you can add your ideas;
• Annual KPI and performance review;
• Competitive salary paid in USD

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

Skills requirements:
- 1+ years of experience in system, functional, or business analysis;
- English: upper-intermediate and higher;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- Knowledge of business process modeling;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;

- Ability to decompose complex requirements into manageable tasks;

- Understanding of web development concepts and technologies.
- Excellent interpersonal and communication skills.

Nice to have:
- Experience in using SQL;
- Experience with integration projects.

Responsibilities:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We offer:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been shaping and developing the banking system of our country.

At Raiffeisen, more than 5,500 employees work together, including one of the largest product IT teams, consisting of over 800 professionals. Every day, we collaborate to ensure that more than 2.7 million of our clients receive quality service, use the bank’s products and services, and develop their businesses because we are #Together_with_Ukraine.

Your future responsibilities:

• Collecting, analyzing and documenting software requirements
• Collaborate with business owners to clarify their requirements for new or enhanced business processes/products
• Prepare specification documents for approved decisions
• Develop a system level view to ensure consistency in requirements
• Facilitate the alignment of end user requirements with system capabilities
• Explore integration points with external/internal systems and help development teams with integration
• Collaborate with development teams to understand architecture implications for business decisions

Your skills and experience:

• 3+ years of relevant professional experience
• Excellent analytical skills, able to design complex data flows and business processes
• Knowledge about microservices, API, UML, BPMN, SQL
• Strong problem solving skills, attention to details and result-oriented mindset
• Excellent interpersonal communication, negotiation and meeting facilitation skills
• Passionate team player, committed and self-motivated
• English level — Intermediate (or higher)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program for attracting new colleagues to Raiffeisen Bank.
• Social package: official employment, 28 days of paid leave, additional “maternity leave” for fathers, and financial assistance for parents at the birth of children.
• Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision of modern equipment.
• Wellbeing program: all employees have access to health insurance from the first working day; consultations with a psychologist, nutritionist or lawyer; discount programs for sports and shopping; family days for children and adults; massage in the office.
• Training and development: access to over 130 online educational resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons.
• Cool team: our colleagues are a community where curiosity, talent and innovation are welcomed. We support each other, learn together and grow. You can find like-minded people in more than 15 professional communities, reading or sports clubs.
• Career opportunities: we encourage advancement within the bank between functions.
• Support program for defenders: we keep jobs and pay the average salary to mobilized people. We have a support program for veterans, and the Bank’s veteran community is developing. We are working to raise awareness among managers and teams about veterans’ return to civilian life. Raiffeisen Bank is recognized as one of the best employers for veterans (Forbes)

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. One of the largest taxpayers in Ukraine, 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Rife is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

Want to learn more? — Follow us on social media:

Facebook, Instagram, LinkedIn

_________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави. 

У Райфі працює понад 5 500 співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує понад 800 фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,7 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. 

 Твої майбутні обов’язки:  

• Збирати, аналізувати та документувати вимоги до програмного забезпечення
• Взаємодіяти з бізнес оунерами для уточнення вимог для нових або наявних бізнес процесів/продуктів
• Готувати документи для підтвердження рішень
• Розробляти в'ю на системному рівні, щоб забезпечити узгодженність вимог
• Сприяти узгодженню вимог кінцевого користувача з можливостями системи
• Досліджувати точки інтеграції із зовнішніми/внутрішніми системами та допомагати командам розробників з інтеграцією
• Співпрацювати з командами розробників, щоб зрозуміти наслідки архітектури для бізнес-рішень

Твій досвід та навички:  

• 3+ років відповідного професійного досвіду
• Відмінні аналітичні навички, здатність розробляти комплексні дата флоу і бізнем процеси
• Знання мікросервісів, API, UML, BPMN, SQL, Kafka
• Сильні навички вирішення проблем, увага до деталей та орієнтація на результат
• Відмінні навички комунікації, перемовин та фасілітації зустрічей
• Командний гравець з високим рівнем мотивації
• English level — середній або вище

Пропонуємо те, що має значення саме для тебе:  

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.  
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий «декрет» для татусів, та матеріальна допомога для батьків при народженні дітей.  
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою. 
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.  
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека та уроки англійської.  
• Крута команда: наші колеги – це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.  
• Кар'єрні можливості: ми заохочуємо просування всередині банку між функціями. 
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. 
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк?  

 Наша головна цінність - люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення!  

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків  
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA  
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ)  
• Одна з найбільших ІТ-продуктових команд серед банків країни  
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень 

Можливості для всіх:  

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів   
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення!  

Бажаєш дізнатися більше? – Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn  

FAVBET Tech develops software that is used by millions of players around the world for the international company FAVBET Entertainment.
We develop innovations in the field of gambling and betting through a complex multi-component platform which is capable to withstand enormous loads and provide a unique experience for players.
FAVBET Tech does not organize and conduct gambling on its platform. Its main focus is software development.

Main areas of work:

• Betting/Gambling Platform Software Development — software development that is easy to use and personalized for each customer.
• Highload Development — development of highly loaded services and systems.
• CRM System Development — development of a number of services to ensure a high level of customer service, effective engagement of new customers and retention of existing ones.
• Big Data — development of complex systems for processing and analysis of big data.
• Cloud Services — we use cloud technologies for scaling and business efficiency.

Requirements:

• 4+ years of relevant experience;
• Knowledge in theoretical and practical aspects of Business/Systems Analysis;
• Understanding of SDLC methodologies;
• Strong communication, negotiation, presentation, and facilitation skills;
• Ability to adapt quickly to a new domain;
• Solid knowledge of software products architecture and design;
• Real experience in documenting solution designs based on business requirements;
• Analytical mindset, technical writing skills, attention to details, design thinking. 

Technical stack:

• UML, ERD, BPMN;
• OOP concept;
• REST API, WebSocket;
• JSON, XML.

Would be a plus: 

• Experience with Web/Mobile/Cloud platforms;
• Architecture of Android/iOS applications;
• 3rd party integrations;

Responsibilities: 

• Business analysis planning and monitoring;
• Elicitation and collaboration;
• Requirements life cycle management;
• Strategy analysis (including transition requirements);
• Requirements analysis and design definition (including wireframes).

We offer:

• 30 day off — we value rest and recreation;
• Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership;
• Remote work or the opportunity — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station);
• Flexible work schedule — we expect a full-time commitment but do not track your working hours;

• Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

   

During the war, the company actively supports the Ministry of Digital Transformation of Ukraine in the initiative to deploy an IT army and has already organized its own cyber warfare unit, which makes a crushing blow to the enemy’s IT infrastructure 24/7, coordinates with other cyber volunteers and plans offensive actions on its IT front line.

Middle Business Analyst
We are developing a next-gen social networking platform and are looking for a Middle Business Analyst to join our core product office. In this role, you will work closely with cross-functional teams to help shape product features from concept to release, ensuring that business requirements are clear, consistent, and aligned with our strategic goals.

Responsibilities:

• Gather, analyze, and document functional and non-functional requirements from internal and external stakeholders;
• Work closely with UI/UX designers to define and refine feature flows;
• Prepare and maintain structured BRDs, RFCs, and other product documentation;
• Ensure that business requirements align with product strategy and technical capabilities;
• Collaborate daily with design, development, and QA teams to support smooth delivery;
• Participate in backlog refinement, grooming, and prioritization discussions;
• Contribute to the improvement of business analysis standards and processes within the company.

Requirements:

• 1+ years of experience in business analysis (preferably in a product environment);
• Experience in gathering, documenting, and validating requirements;
• Good understanding of software development life cycle (SDLC) and agile methodologies;
• Strong analytical and problem-solving skills;
• Good communication skills for effective collaboration with stakeholders and team members;
• Intermediate English or higher.

Nice to Have:

• Experience in social media, communication platforms;
• Familiarity with tools like Miro, Confluence, Jira, Figma;
• Background in systems analysis or product ownership is a plus.

BETER is a rapidly growing product company. We create competitive content supplemented with analytics.
Our main product is sports content. We create and distribute sports content based on real sports matches (we make 45k+ matches monthly) and analytical data. Our content is watched in 150+ countries.
We have our own engineering team supporting businesses with innovative software on every level: sports tournament management, high-load analytical systems, video streaming tools, and product stores for our partners.

Our ideal candidate:

— Has 3+ years of experience in analytics in software development;
— Can identify requirements and constraints, as well as risks;
— He or she easily distinguishes between verification and validation of requirements, and also applies both :)
— Can synthesize several alternative solutions, and then evaluate them and choose the most optimal;
— Can decompose the task into smaller ones and build a roadmap taking into account dependencies;
— Tends to record information in documents;
— Likes and knows how to explain to others the details of the system;
— Willing to learn and develop.

Responsibilities:

— collaboration with stakeholders;
— requirements elicitation and management;
— requirements modeling and representation in the form of user stories, use cases, diagrams, etc.
— performing analysis of integration with 3rd party systems;
— synthesis of solutions to fulfill requirements and mitigate risks;
— task decomposition, roadmap creation;
— writing documentation to describe system behavior.

What and how do teams work?

— Issues in JIRA, documentation in Confluence;
— Work in microservice architecture with real-time messaging;
— Teams have the ability to choose technologies to effectively achieve results;
— Experienced and strong specialists in teams who are always ready to share knowledge;
— Teams are cross-functional and focused on their goals, and Tech Leads are proactive tech mentors and leaders;
— A minimum of bureaucracy, the ability to easily communicate with all levels of management;
— We strive to make decisions quickly, without months of discussions, if a person has analyzed the risks and alternatives, and understands the essence of his proposal.

We offer:

— Ability to work remotely;
— Competitive and timely payment for services;
— Flexible work schedule;
— Personal mentoring and coaching;
— Team building and corporate events;
— 100% paid sick leave;
— 20 working days of paid vacation;
— Paid child care leave;
— Modern office in Kyiv near Klovskaya metro station.

Our mission at Geniusee is to help businesses thrive through tech partnership and strengthen the engineering community by sharing knowledge and creating opportunities🌿
We care about Trust, Partnership, Transparency, and Responsibility. We offer a safe, inclusive and productive environment for all team members, and we’re always open to feedback💜 If you want to work from home or work in the offices in Kyiv, Lviv or Warsaw with stable electricity and Wi-Fi , great — apply right now

We’re looking for a Middle Business Analyst to strengthen our BA department and support various upcoming projects across different domains. This role involves both product- and project-based collaboration, providing an opportunity to join initiatives at various stages, from discovery to delivery.

Requirements:

● 2–4 years of experience as a Business Analyst in IT, preferably across at least two business domains.
● Solid understanding of software development lifecycle and key BA processes.
● Proven experience in planning and conducting elicitation activities (e.g., interviews, workshops, document analysis, surveys).
● Ability to explore and analyze the market, domain, and evolving system to provide valuable context-specific insights.
● Strong skills in stakeholder management, including expectation setting, negotiation, and relationship building.
● Experience in defining and documenting functional and non-functional requirements in multiple formats: user stories, acceptance criteria, use cases, BPMN/UML diagrams, wireframes, etc.
● Ability to decompose complex requirements into smaller, clear, and manageable parts suitable for different audiences (tech/business).
● Confident in change management processes: identifying, assessing, and handling changing requirements.
● Experience in gap analysis and defining “as-is” and “to-be” states of systems or business processes.
● Proficiency in using visualization and modeling tools to support requirement communication and validation.
● Strong collaboration with cross-functional teams: developers, QAs, designers, and project managers.
● Ability to determine the business value of solution options to support informed stakeholder decisions.
● Participation in business acceptance testing and post-delivery validation.
● Experience in internal BA community contributions: mentoring, interviewing, and knowledge sharing.
● English level: Upper-Intermediate (B2) or higher.

Responsibilities:
● Perform business analysis activities throughout the full software development lifecycle.
● Identify and clarify business needs, opportunities, and challenges with stakeholders.
● Prepare and maintain clear, structured, and comprehensive documentation.
● Facilitate requirement validation sessions with stakeholders and the delivery team.
● Ensure consistent communication and shared understanding of project scope and requirements.
● Continuously monitor changes and align the solution with business goals.
● Contribute to internal process improvements and support the BA knowledge base within the company.

Nice to have:
● Experience in presales activities.

What will you get:
● Competitive salary and good compensation package;
● Exciting, challenging and stable startup projects with a modern stack;
● Corporate English course;
● Ability to practice English and communication skills through permanent interaction with clients from all over the world;
● Professional study compensation, online courses and certifications;
● Career development opportunity, semi-annual and annual salary review process;
● Necessary equipment to perform work tasks;
● VIP medical insurance or sports coverage;
● Informal and friendly atmosphere;
● The ability to focus on your work: a lack of bureaucracy and micromanagement;
● Flexible working hours (start your day between 8:00 and 11:30);
● Team buildings, corporate events;
● Paid vacation (18 working days) and sick leaves;
● Cozy offices in 2 cities ( Kyiv & Lviv ) with electricity and Wi-Fi ( Generator & Starlink )
● Compensation for coworking (except for employees from Kyiv and Lviv)
● Corporate lunch + soft skills clubs
● Unlimited work from home from anywhere in the world (remote);
● Geniusee has its own charity fund.

Reasons you will love working at Geniusee:
● Employee-friendly working conditions
One of Geniusee’s core values is treating each team member like a trusted partner. You get to choose your work environment because you know yourself best.
● Teamwork beats distance
We put effort into maintaining a happy, friendly atmosphere within the team. We see each other at team meetups, workshops, G-talks, marathons, and other events.
● Excellent tools and equipment
You don’t have to worry about your work gear, Geniusee will provide you with high-quality hardware appropriate for your job description.

Your Geniusee Career Growth:
● 360-degree feedback — a process through which feedback from an employee’s. subordinates, colleagues, and supervisor, as well as a self-evaluation by the employee themselves, is gathered.
● Evaluation — time to talk with an expert. Together, you will assess the progress you have achieved.
● Navigation — summarize your review with a manager and define your future goals.

FAVBET Tech develops software that is used by millions of players around the world for the international company FAVBET Entertainment.
We develop innovations in the field of gambling and betting through a complex multi-component platform which is capable to withstand enormous loads and provide a unique experience for players.
FAVBET Tech does not organize and conduct gambling on its platform. Its main focus is software development.

Main areas of work:

• Betting/Gambling Platform Software Development — software development that is easy to use and personalized for each customer;
• Highload Development — development of highly loaded services and systems;
• CRM System Development — development of a number of services to ensure a high level of customer service, effective engagement of new customers and retention of existing ones;
• Big Data — development of complex systems for processing and analysis of big data;
• Cloud Services — we use cloud technologies for scaling and business efficiency.

Responsibilities:

• Establish and maintain strong relationships with business stakeholders and executives.
• Contribute to and provide inputs for a clear product vision, strategy, and roadmap aligning with the customer’s objectives and priorities.
• Participate in hiring of candidates, and onboarding newcomers.
• Team management, mentoring, coaching, supporting
• Planning and BA resourсe management
• Track and report on delivery progress according to roadmap, and adjust roadmap in case of changes in priorities or dependencies are revealed.
• Elicit business and user needs, capture high-level requirements, and prioritize them with the product team.
• Lead a team of business analysts, fostering a collaborative and high-performing culture.

Skills:

• 5+ years of experience in product management or Lead business analysis, preferably with a focus on enterprise-level projects..
• Knowledge in theoretical and practical aspects of Business/Systems Analysis.
• Understanding of SDLC methodologies.
• Strong communication, negotiation, presentation, and facilitation skills.
• Solid knowledge of software product architecture and design.
• Skills in leading and motivating a team of analysts, the ability to resolve/mitigate conflicts and build productive working relationships within the team and with external stakeholders
• Analytical mindset, technical writing skills, attention to detail, design thinking.

Technical stack:
UML, ERD, BPMN
OOP concept
REST API, WebSocket
3rd party integrations
SMDB, SQL
UX/UI principals
Understanding microservice, monolith architecture
Experience with Web/Mobile/Cloud platforms (optional)
Architecture of Android/iOS applications (optional)

We can offer:

• 30 days off per year (vacation and sick days) — we value rest and recreation. We also comply with the national holidays.
• Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership.
• Remote work; after Ukraine wins the war — our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station).
• Flexible work schedule — we expect a full-time commitment but do not track your working hours.
• Flat hierarchy without micromanagement — our doors are open, and all teammates are approachable.

During the war, the company actively supports the Ministry of Digital Transformation of Ukraine in the initiative to deploy an IT army and has already organized its own cyber warfare unit, which makes a crushing blow to the enemy’s IT infrastructure 24/7, coordinates with other cyber volunteers and plans offensive actions on its IT front line.

Hiring a Business Analyst for our AI-powered Retention Intelligence Platform in the iGaming industry.

• Product focus: optimizing player engagement and retention for online slot players using advanced AI technology.
  Our product focuses on optimizing player engagement and retention specifically for online slot players by harnessing advanced AI technology. It helps casino platforms gain deep insights into user behaviors, create personalized experiences through customized interactions, and implement proactive AI-driven solutions to keep players engaged and loyal.

   

• Requirements:
  • At least 2 years of experience as a Business or Systems Analyst.
  • Strong analytical and problem-solving skills to understand complex workflows.
  • Excellent written and verbal communication for stakeholder interaction and information transfer.
  • Experience in requirements elicitation via interviews, workshops, observation, and document analysis.
  • Ability to document and manage functional and non-functional requirements.
  • Proficiency in requirements documentation (BRDs, use cases, user stories, acceptance criteria).
  • Knowledge of process modeling tools and notations (BPMN, UML).
  • Skills in gap analysis and impact assessment.
  • Solid understanding of SDLC and Agile methodologies (Scrum, Kanban).
  • Understanding of APIs, their functionality, and system integrations.
  • Ability to understand and map data structures for system interoperability.
  • Structured, results-oriented approach with practical problem-solving skills.

Project Description

We are looking for a System/Business Analyst to join a product team working on the development and support of internal products.

General Knowledge and Experience Requirements:
- At least 2 years of experience on IT projects in a systems/business analyst role with a focus on backend development.
- Proven experience in writing technical and project documentation, including BRD, SRS, API Specifications, and Admin Guides.
- Experience formalizing functional requirements using techniques such as functional decomposition, use cases and scenarios, user stories, and state modeling.
- Experience in UML notation for modeling functional requirements (behavioral diagrams: activity, sequence, state, use case; structural diagrams: component).
- Understanding of and experience with data protocols, particularly REST over HTTP and SMPP, including API description (must).
- Experience in managing the full requirements lifecycle: prioritization, agreement, and ongoing maintenance.

Responsibilities:
- Lead new integrations from concept through implementation (supporting tasks aligned with the current product roadmap).
- Develop technical documentation from scratch for new features and updates to existing ones.
- Maintain and update current technical documentation for products and systems.
- Support client systems in defining integration requirements for the product.
- Build a knowledge base for the product's events library (product event model) at both system and company levels.
- Future support for the Sales Team in gathering external client requirements for product customization (the product is currently internal, with plans for a global launch).

Key Soft Skills:
- Systems thinking.
- Client-oriented approach to supporting internal client systems.
- Strong communication skills for interacting across all company levels.
- Proven multitasking skills across multiple contexts.

Experience with Tools:
- Requirements management: Confluence, Jira, GIT, CI/CD tools.
- Modeling: Enterprise Architect.
- Analysis: soapUI, Postman, IntelliJ IDEA, SQL Developer.

Will be plus:
- General UX design for Admin tools.

ABOUT US:
 

BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits.

YOUR IMPACT:

• Collaborate effectively within cross-functional teams to deliver high-quality software solutions.
• Gather and refine requirements from various stakeholders (Product Owner, design, marketing, analytics, support) by conducting interviews and clarifying needs.
• Translate business requests into clear, detailed technical tasks for the development team.
• Lead and facilitate grooming sessions to ensure requirements are well-defined.
• Create and maintain up-to-date documentation: User Stories, Scope documents, Software Requirements Specifications (SRS), diagrams.
• Use BPMN 2.0, UML, and other modeling techniques to visualize and refine solutions.
• Actively manage the backlog and work hands-on with databases, Postman, and Swagger to validate and clarify technical details.

• Communicate clearly and promptly, build consensus among stakeholders, and ensure timely delivery.

   

ABOUT YOU:

• 3 years of experience as a Business/System Analyst.
• Experience with Scrum methodologies.
• Strong understanding of the software development lifecycle (SDLC).
• Proven track record of creating project documentation and deliverables: diagrams, use cases, functional & non-functional specifications, user stories, acceptance criteria.
• Skilled in BA techniques and tools (BPMN 2.0, UML, etc.).
• Ability to quickly learn new systems and balance business needs with technical feasibility.
• Upper-Intermediate English.

• Excellent communication and facilitation skills, with the ability to listen actively and convey information accurately.

   

WILL BE A PLUS:

• Experience with large-scale B2C products.
• Practical experience with databases, Postman, Swagger.
• Strong expertise in the Discovery phase of projects.
• Experience in system analysis and close collaboration with development and QA teams to find optimal technical solutions.

Our mission is creating happiness within since we believe that having your mind and body in complete harmony is key for overall health and quality of life. We plan to capture the growth of the Global Health Market, and our ideal candidate will focus on building the largest health tech company in the world. 💪

The success of the product became possible through the hard work and dedication of 400+ talented and forward-thinking employees who are true experts in their field. We’re one of the biggest partners of Facebook, Google, Snapchat & Twitter within the CEE region.🌎
Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.🚀
Competitive salary. Compensation that will help you focus on your projects and personal development.
Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.
Comfortable working environment. BetterMe team is located in a spacious office in the Astarta business center within 10 minutes walk from Kontraktova metro station. We serve complimentary breakfasts, lunches, snacks, fruits and all necessary equipment for your role.
Health&Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.
Rest. We organize team buildings, parties and various team activities to boost our collaboration.

Find more about us on social media platforms: Facebook, Instagram, LinkedIn.

Business Analyst, Salesforce Implementation (Education Cloud & Marketing Cloud)

Ready to build something truly transformative? Join us as we revolutionize higher education.

We are embarking on a strategic and comprehensive transition to Salesforce Education Cloud and Marketing Cloud. This isn't just a system upgrade; it's a mission to centralize student data, automate communications, and optimize operational efficiencies to fundamentally increase lead conversion rates and student enrollment. By unifying disparate legacy systems (Pardot, TargetX, Mailchimp, FormAssembly), we are creating a cohesive, integrated platform that will redefine how we connect with students.

This is a high-impact project, built on transparency, quality, and measurable outcomes. We are looking for a seasoned professional—a Senior Business Analyst—who is not only an expert in their craft but is also driven by the opportunity to deliver incremental value and build lasting trust. If you are passionate about solving complex problems and eager to lead the charge in a transformative, phased implementation, this is your chance to make a tangible difference.

This is a full-time position and a pivotal role where your expertise will be instrumental in shaping the future of our operations.

Position Summary

We are seeking a highly skilled and experienced Business Analyst to serve as a crucial bridge between our business needs and the technical implementation of our new Salesforce Education Cloud and Marketing Cloud solution. The BA will play a pivotal role in ensuring the successful delivery of this transformative project by meticulously gathering requirements, designing functional specifications, and facilitating effective communication between stakeholders and the technical team.

Key Responsibilities

• Requirements Gathering & Analysis:
  • Conduct in-depth workshops with university stakeholders (Admissions, Marketing, IT) to thoroughly document current "as-is" processes for lead generation, application, admissions, and communication.
  • Identify existing pain points, inefficiencies, and opportunities for process optimization.
  • Define detailed "to-be" functional and non-functional requirements, user stories, and use cases for both Salesforce Education Cloud and Marketing Cloud.
  • Assist in high-level data model design and outline specific integration requirements.
• Solution Design & Documentation:
  • Translate functional requirements into precise technical specifications for Salesforce Education Cloud and Marketing Cloud configurations (object and field design, automation design utilizing Flows and Apex, security model definition).
  • Create and maintain comprehensive documentation, including process flows (current and future state), detailed requirements documents, and functional design specifications.
• Stakeholder Collaboration & Communication:
  • Serve as the primary liaison between business users, project managers, solution architects, and developers.
  • Facilitate effective communication, ensuring a clear understanding of requirements, progress, and potential challenges among all project participants.
  • Actively participate in project governance meetings, including daily stand-ups and sprint reviews.
• Testing & Quality Assurance Support:
  • Collaborate with the QA Engineer to develop detailed User Acceptance Testing (UAT) test cases that cover all implemented features and integrations.
  • Support UAT preparation by ensuring the sandbox/business unit is populated with representative data for thorough testing.
  • Assist in identifying, documenting, and prioritizing bugs and issues during testing phases.
• Change Management Support:
  • Collaborate with the Change Management Specialist to ensure user needs are captured and addressed in training materials and communication strategies.
  • Contribute to efforts driving user adoption and minimizing resistance to the new system.

Qualifications

• Proven experience as a Business Analyst on complex IT implementation projects, preferably within the higher education sector.
• Strong analytical and problem-solving skills, with the ability to translate complex business needs into clear, actionable requirements and technical specifications.
• Excellent communication (written and verbal), interpersonal, and presentation skills, capable of engaging effectively with diverse stakeholders at all levels.
• Experience with project management tools (e.g., Jira) and collaborative platforms.
• Ability to work effectively in a phased, agile project environment.

Preferred Qualifications

• Salesforce Administrator or other relevant Salesforce certifications.