Jobs Business Analyst

Join our team to grow up an exciting fintech product! Be part of a dynamic environment where you’ll have the opportunity to lead the creation of an innovative solution, shaping it from initial system design to successful release. If you're passionate about fintech and want to make a real impact, this is the perfect opportunity for you!

Requirements:
– 5+ years of experience as a Business Analyst, with proven expertise in requirements elicitation, analysis, and documentation in complex environments;
– In-depth knowledge of business analysis best practices, including writing user stories, acceptance criteria, and creating process flow diagrams;
– Experience with various requirement management frameworks and tools like Jira, Confluence, or equivalent;
– Practical experience conducting workshops, stakeholder interviews, and brainstorming sessions to gather and prioritize requirements;
– Strong experience with data analysis and modeling techniques, including interpreting complex datasets and translating them into actionable insights;
– Proven ability to identify gaps in processes or systems and propose effective business solutions;
– Hands-on experience creating and managing backlogs in Agile/SAFe environments, ensuring high-quality refinements and readiness for development;
– Experience of work on cross-functional projects, particularly in FinTech domains like payment systems, transfers, accounting systems or digital wallets.
– A candidate should have proven, hands-on experience in developing, securing, and maintaining payment card, blockchain and cryptocurrency projects.
– Understanding of financial products, particularly in areas such as accounting systems for payment solutions.
– Experience working with or analyzing payment processing systems, including blockchain-based solutions.

Will be plus:
– Experience with accounting systems, Card Issuing systems would be a plus.
– Knowledge of compliance and regulatory requirements in the FinTech industry.
– Experience with Payment Systems (any/few of these options: crypto payments, cards payments, SWIFT/SEPA payments)
– Familiarity with user flows and customer experience in payment platforms or transfer services, with a focus on delivering seamless and secure transactions.
– A genuine interest in financial innovation and emerging trends.

Responsibilities:

Stakeholder and Cross-Team Communication:
-Act as the main liaison between business stakeholders and development teams to translate business needs into actionable requirements;
-Actively contribute to the long-term strategic planning and development of the Accounting System project. Support the Product Owner in maintaining and updating the project roadmap in Jira to ensure alignment with business initiatives. Own and manage the Jira backlog, ensuring it is well-groomed and prepared at least one sprint ahead to facilitate smooth sprint planning;
-Facilitate effective communication across teams to ensure alignment on business goals and technical implementation;
-Represent business requirements and progress in leadership meetings, ensuring alignment on priorities and objectives.
Requirements Gathering and Analysis:
-Collaborate with stakeholders to identify and clarify business needs and translate them into detailed functional and non-functional requirements;
-Analyze and model current and future state processes to identify opportunities for improvement and efficiency;
-Ensure requirements are prioritized, structured, and aligned with business objectives.
Sprint Support and Backlog Management:
-Collaborate with Product Owners and development teams to refine and manage the product backlog, ensuring items are ready for development;
-Assist in sprint planning sessions by ensuring clear requirements and priorities for the sprint;
-Continuously review and refine backlog items to ensure alignment with evolving business needs;
-Actively support sprint ceremonies, including daily stand-ups, backlog grooming, and retrospectives, providing clarification on requirements when needed.
Project Documentation and Knowledge Management:
-Maintain up-to-date documentation in Confluence, ensuring all requirement-related information is easily accessible and current;
Collaboration with Technical Teams:
-Work closely with developers and QA teams to ensure requirements are fully understood and implemented correctly;
-Provide ongoing support during the development and testing phases, answering questions, and clarifying requirements;
-Validate developed features against business needs and requirements to ensure they meet acceptance criteria.
Risk Management and Issue Resolution:
-Proactively identify potential risks or issues that could impact requirement fulfillment or project timelines;
-Act as a problem solver to address requirement-related challenges and ensure delivery stays on track.

Benefits:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

Description

As the Business Analyst for the Data Platform, you will be the vital link between our business stakeholders and the technical engineering team. You will be responsible for translating high-level business goals into clear, actionable requirements that will shape the development of our new analytics dashboards. Your work will ensure that the final product is not just technically sound, but that it delivers meaningful and impactful insights to the business.

Requirements

Required Skills (Must-Haves)

– Business Process Analysis: Proven experience in analyzing and documenting complex business processes.
– Requirements Engineering: Strong skills in writing clear and concise user stories and requirements documents.
– Data Literacy: Good understanding of database (DB) concepts, schemas, and data relationships.
– SQL: Basic to intermediate SQL skills for data exploration and validation.
– BI Knowledge: Familiarity with Business Intelligence (BI) concepts and experience working on BI or data warehousing projects.

– Hands-on Tableau Experience: Ability to build proof-of-concept reports and perform data exploration directly in Tableau.

Nice-to-Have Skills:

– Agile Certification: Formal certification in an Agile methodology, such as Certified Scrum Product Owner (CSPO).
– Data Governance Familiarity: Understanding of data governance principles.

– Proficiency in GenAI tools usage.

Job responsibilities

– Requirements Gathering: Lead workshops and interviews with business stakeholders to elicit, analyze, and document business requirements
– Translate to Technical Needs: Convert business needs into clear user stories and functional specifications for the data engineers and BI developer.
– Data Mapping & Analysis: Create source-to-target mapping documents and use SQL to explore source data, validate business rules, and ensure the technical team understands the data’s context.
– Dashboard Collaboration: Work closely with the BI Developer to design intuitive and effective Tableau dashboards that directly address the defined business questions.
– Facilitate Communication: Act as the primary communication bridge, ensuring there is a shared understanding between all project members and stakeholders.

– Collaboaration with Architect defining solution architecture and specifications

– Work closely with PM/Scrum master supporting Sprints/PIs plannings

A stable Ukrainian software company (since 2012, delivering CRM/ERP, web & mobile solutions to clients in 35 countries) is looking for an IT Business Analyst.

REQUIREMENTS:

- 1+ years of professional experience in business analysis / related field;

- Understanding of basic requirements documentation techniques (User Story, Acceptance Criteria, Use Case);

- Proficient in English (Upper-Intermediate level or higher);

- Communication skills, empathy, initiative, analytical thinking.

COMPANY OFFERS:

- Employment under a gig-contract (with SSC payments included);

- Flexible working hours (09:00-10:00 to 18:00-19:00) with a lunch break, weekdays only;
- Ability to work fully in-office or hybrid (3 office days per week);

- 20 working days of paid vacation per year;

- Paid sick leave;

- Medical insurance;

- Paid gym;

- Payment for courses and trainings;

- Career development and professional growth;

- Paid lunches or parking (choice provided);

- Tea, coffee, water, snacks in the office;

- Office located near «Vasylkivska» metro station with Starlink and uninterrupted power supply;

- Access to a comfortable business center bomb shelter (also the metro is nearby).

Required Skills

🔹Knowledge of the Business Analysis basics

🔹Strong critical thinking skills

🔹Superb communication skills

🔹Good organizational and leadership instincts

🔹Upper-intermediate English level (speaking and writing)

Personal qualities

🔹You are detailed-oriented and passionate about the quality of your results

🔹You are constantly learning new trends in IT business analysis and management

🔹You have high empathy and deep understanding of the needs of the people around you

🔹You are easygoing and professional: punctual, balanced, with good self-management abilities

Skills that will be an advantage

🔹Technical Background (QA, design, development, etc.)

🔹Management experience not related to IT

We offer

On the Internship (duration: up to 2-3 months - depends on your performance)

🔹Individual training conducted by a lead Business Analyst

🔹Course that covers all the bases and targets real-life scenarios

🔹Practical tasks with gradually increasing complexity on several projects

🔹Guided participation in a BA service interacting with clients and engineers

🔹Experience exchange practice to learn from other BA specialists
🔹Scholarship per every month of internship 

After the Internship

🔹The position of Junior Business Analyst in the company
🔹Personalized professional development plan to the Middle and Senior levels

🔹Continuous professional training focused at enhancing BA / BI / PdM / PM skills

🔹Further individual mentoring, continuous knowledge sharing, and BA workshops

🔹A variety of challenging projects and the highly-skilled engineering team

🔹Open environment that facilitates professional freedom and growth

Benefits

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals

Professional

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK

Quality of life

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest
🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠

Responsibilities

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analyzing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team! 

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

Requirements
 

🔹0,5+ years of commercial experience as a Business Analyst 

🔹Strong understanding of Agile software development methodologies

🔹Practical experience with key business analysis techniques and requirement management tools

🔹Proficiency in identifying and translating business needs into clearly defined requirements

🔹Experience in drafting functional / business / system requirement specifications

🔹Experience in working with stakeholders and requirements elicitation

🔹Excellent interpersonal and communication skills

🔹Upper-intermediate level of English (both written and spoken)
 

Will be a plus
 

🔹Knowledge of business process modelling (BPMN, UML)

🔹Experience in Business Intelligence systems and data analysis

🔹Ability to create UI wireframes supplementing project specifications

🔹Knowledge of the basics of project and product management

🔹Experience with the major task tracking systems (Trello, Jira, ClickUp, Asana)

🔹Technical background (QA, software development, or data engineering)

🔹Experience in using relational or NoSQL DBMS
 

We offer
 

🔹Personalized professional development plan to the Middle and Senior levels

🔹Your own career path to perfect your skills in the areas of BA / BI / PdM / PM

🔹Individual mentoring, continuous knowledge sharing, and BA team workshops

🔹Opportunity to work with the high-skilled engineering team on challenging projects

🔹Open environment that facilitates professional freedom and growth
 

Benefits
 

We offer a number of benefits for the team members to improve their quality of life and help with achieving professional development goals:
 

Professional
 

🔹Compensation of professional certifications, courses, IT conferences, and events

🔹Individual and group English classes with native-speaking teachers from US & UK
 

Quality of life
 

🔹Our processes are tailored to enable remote work and flexible work schedule

🔹You can choose from a selection of hardware either it is Apple, or PC devices
🔹There are other small things, like gym or massages

🔹There are also frequent team retreats, leisure activities, and holiday celebrations

🔹Gifts on personal and professional anniversaries
🔹21 paid days off and 11 national holidays throughout the year to travel and rest

🔹Health program of SysGears

🔹You are a part of a team, we help each other when life knocks one of us down 🤠
 

Responsibilities
 

🔹Collaborating with developers, designers, QAs to deliver projects efficiently

🔹Contributing to expert in-house and international teams (from US, UK, and EU)

🔹Communicating with stakeholders to identify their needs and clarify requirements

🔹Analysing, validating, grooming and documenting requirements to the web & mobile projects

🔹Visualizing business processes and preparing data models for the software projects

🔹Advising stakeholders on the common practices and possible product solutions

🔹Performing competitor and market analysis, assisting in developing product ideas

🔹Communicating project vision and coordinating development with engineering teams

🔹Managing the development workflow applying Agile methodologies

Follow your passion, create exciting products inspired by industry experts, and work on complex business  solutions until they reach global market recognition. Our aim is to always be the best, grow, improve, and innovate. And we would welcome a like-minded person to become an invaluable part of our team!

Follow our social media -  Instagram, Facebook, Linkedin, YouTube

BETER is an international product group of companies operating in the B2B segment, specializing in fast sports and esports tournaments and technological solutions for their distribution.

BETER is the exclusive rights holder of tournament products, broadcasting rights, and official data, and ensures their organization through professional tournament operators, including Setka Cup and ESportsBattle, which conduct official sports and esports events in accordance with established standards and under the auspices of relevant federations and regulatory requirements.

We have our own engineering team supporting businesses with innovative software on every level: sports tournament management, high-load analytical systems, video streaming tools, and product stores for our partners.

Our ideal candidate:

- Has 3+ years of experience in analytics in software development.
- Can identify requirements and constraints, as well as risks.
- He or she easily distinguishes between verification and validation of requirements, and also applies both :)
- Can synthesize several alternative solutions, and then evaluate them and choose the most optimal.
- Can decompose the task into smaller ones and build a roadmap taking into account dependencies.
- Tends to record information in documents.
- Likes and knows how to explain to others the details of the system.
- Willing to learn and develop.

Responsibilities:

- Collaboration with stakeholders.
- Requirements elicitation and management.
- Requirements modeling and representation in the form of user stories, use cases, diagrams, etc.
- Performing analysis of integration with 3rd party systems.
- Synthesis of solutions to fulfill requirements and mitigate risks.
- Task decomposition, roadmap creation.
- Writing documentation to describe system behavior.

What and how do teams work?

- Issues in JIRA, documentation in Confluence.
- Work in microservice architecture with real-time messaging.
- Teams have the ability to choose technologies to effectively achieve results.
- Experienced and strong specialists in teams who are always ready to share knowledge;
- Teams are cross-functional and focused on their goals, and Tech Leads are proactive tech mentors and leaders.
- A minimum of bureaucracy, the ability to easily communicate with all levels of management.
- We strive to make decisions quickly, without months of discussions, if a person has analyzed the risks and alternatives, and understands the essence of their proposal.

We offer:

- Ability to work remotely.
- Competitive and timely payment for services.
- Flexible work schedule.
- Personal mentoring and coaching.
- Team building and corporate events.
- Paid sick leave.
- 20 working days of paid vacation.
- Paid child care leave.

Project Description

Our Client is the Enterprise Worldwide Company. The product you will be working with, provides management and data processing/handling capabilities for networks of the clients scientific lab equipment such as microscopes, etc.

Job Description

5+ years of experience as BA
Excellent written and verbal English communication
Experience with API
Skills in analyzing and documenting requirements
Ability to work independently, organize proper stakeholder management, and own BA processes workflow
Excelent knowledge of requirements decomposition (Epics definition, User stories, Tasks)
Experience with leading a team of BAs

Nice to have
Technical background
Experience working with Japanese client

Job Responsibilities

Your goal will be to transfer business needs to highly detailed technical requirements.
You will work closely with the client to understand all the requirements and the technical side of existing solutions. In most cases, you will work with stakeholders , who will provide you with information about the current solutions and new requirements.

Communicating with the client on a regular basis
Transforming business requests into consistent requirements specifications for the team
Requirements gathering and prioritization with the team
Preparing documentation, including user stories, and functional/non-functional requirements.
Managing the product backlog, including requirements management, prioritization, traceability, verification, and validation

Sigma Software provides high-quality services in software development, graphic design, testing, and support. Our solutions deliver value across diverse industries, including automotive, telecommunications, aviation, advertising, gaming, banking, real estate, healthcare, and others.

We are seeking a qualified Senior Business Analyst / Proxy Product Owner to join an internal company project. In this role, you will play a key part in strengthening our Data Platform, enhancing data quality, and driving strategic initiatives through effective requirement gathering, in-depth problem analysis, and close collaboration with both internal and external stakeholders. This position combines classic business analysis with hands-on work involving data, dashboards, and analytical tools.

Responsibilities

• Collaborate closely with stakeholders to gather, refine, and prioritize business requirements aligned with strategic objectives
• Work closely with product owners, development teams, and designers to ensure clear understanding and implementation of business requirements
• Analyze existing business processes and systems to identify areas for improvement and propose innovative solutions
• Create detailed documentation including process flows, user stories, and other artifacts to effectively communicate requirements and solution designs
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from underlying real needs
• Contribute to the development and maintenance of BI dashboards and regular analytical reports using Apache Superset, and occasionally Power BI or Tableau
• Create report prototypes and analytical visualizations independently when needed
• Conduct demo sessions for stakeholders and prepare user documentation to facilitate adoption of delivered solutions

Requirements:

• 4–5 years of professional experience as a Business Analyst
• Practical experience with BI tools (Superset, Power BI, preferably Tableau)
• Experience in building and presenting dashboards
• Strong understanding of iterative ways of working, especially Scrum
• Upper-Intermediate level of English
• Experience on data-intensive projects involving BI solutions, reporting, and data platform development
• Experience participating in the development of a Data Warehouse / SSA layer
• Experience building BI prototypes or POCs independently before involving developers
• Confident SQL skills
• Solid understanding of data modeling principles

Personal Profile

• A proactive and strong results-oriented mindset and problem-solving skills
• Ability to dive deep into complex business problems
• Conflict resolution skills
• Excellent communication skills, both written and verbal

System / Business Analyst - Telecom Product Team

We’re looking for a System / Business Analyst to join our Telecom product team - the people behind developing and supporting our internal platforms.

If you enjoy working at the intersection of business and technology, taking ownership from concept to production, and diving deep into new technical topics - this role is for you 🚀

🔍 What You’ll Be Doing

• Lead new integrations - from idea to full production release (as part of the current product roadmap).
• Create technical documentation from scratch: BRDs, SRSs, API specs, and admin guides.
• Keep existing documentation relevant and up to date.
• Collaborate with internal client systems to define integration requirements.
• Build and maintain the product’s event library (event model) and knowledge base

🧠 What We’re Looking For

• 3+ years of experience as a System/Business Analyst in IT projects.
• Strong experience documenting and structuring requirements using use cases, user stories, functional decomposition, and state modeling.
• Proficiency in UML (activity, sequence, state, use case, component diagrams).
• Solid understanding of REST APIs, HTTP, and SMPP.
• Proven ability to write clear, detailed, and practical technical documentation.

💬 Soft Skills That Matter

• Systems thinking and a structured mindset.
• Client-oriented approach when supporting internal systems.
• Excellent communication skills - you can bridge the gap between technical and non-technical stakeholders.
• Ability to multitask effectively across different contexts.

⚙️ Tools We are using

• Requirements management: Confluence, Jira, GIT, CI/CD
• Analysis: SoapUI, Postman, IntelliJ IDEA, SQL Developer

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills.
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.

What you’ll own

• Analyzing sales results (Cross-sell/Up-sell), building metrics and reports, and providing recommendations to optimize team processes.
• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
•  

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

About the project

We’re a small SaaS team providing and improving a QR code platform.
We move fast, keep things simple, and avoid unnecessary ceremonies.
We now need someone who can turn product ideas into clear, buildable requirements and help keep our delivery flow smooth.
 

What you’ll do

• Break down product direction into clear requirements (Confluence page and Jira tickets)
• Prepare Jira tickets with acceptance criteria, error handling and feature related test cases
• Clarify edge cases and dependencies with developers and designer.
• Maintain weekly priorities with the product co-founder.
• Coordinate what’s in progress, what’s blocked, and what’s ready.

• Perform acceptance testing before release.

  
   

What you won’t do

• Manage people
• Motivate the team
• Handle full QA coverage
• Run sprint ceremonies
• Do admin work for the sake of admin work
• Your work is about clarity and smooth flow, not bureaucracy.
   

You’ll do well here if

• You are proactive
• You enjoy turning vague ideas into structured documents and work items
• You can spot inconsistencies quickly.
• You like collaborating directly with developers and designers.
• You want to work in a low-process, high-impact team.
• You appreciate remote autonomy.
   

Tools we use

• Jira, Confluence
• Slack
• Figma
• Google suite
• Qase.io
• Jam.dev
   

Location

Remote (UTC+3 preferred, but flexible)

Other Details

• Tech Team communicates in Ukrainian (and English)
• 100% remote
• Open and transparent communication
• Strong problem-solving skills
• Soft skills
• Required to commit at least 20 hours to the project per week. Possibility for full-time in the future, if validated fit.
• Hourly salary - invoice required at the end of each month.

Hiring Process

1. Application reviewed
2. Test task
3. Meet & greet in English with a Co-Founder (20 minutes + a few technical questions)
4. Hiring decision

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We are a small team, and while we strive to review every application, we may not be able to respond to all candidates. We appreciate your understanding and thank you for your interest in the role.

Thanks for giving this job post a read and we're looking forward to your application.

About Us

billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

Head of Business / System Analysis

We are seeking a seasoned Head of Business / System Analysis to lead and scale our BA/SA function within the Engineering organization. This is a senior leadership role with ownership of a team of ~10 Business and System Analysts embedded across multiple product domains.

You will serve as the critical bridge between business stakeholders, product, and engineering—ensuring complex business needs are translated into clear, actionable, and well-structured system specifications. You will also elevate the overall quality, consistency, and maturity of analysis practices across the organization

Key Responsibilities

Team Leadership & Development

• Lead, mentor, and scale a team of ~10 Business/System Analysts across multiple product squads
• Define team structure, roles, and clear career progression paths
• Conduct regular 1:1s, performance reviews, and development planning
• Hire, onboard, and retain top BA/SA talent aligned with company growth
• Foster a collaborative, accountable, and knowledge-sharing culture

Analysis Practice & Standards

• Define and enforce standards, templates, and best practices across analysis and documentation (BRDs, PRDs, functional specs, API contracts, BPMN, data models)
• Drive consistency and quality across all analytical outputs—from user stories to solution designs
• Establish a strong documentation culture across a 50+ microservices landscape
• Champion modern tools and frameworks (e.g., Figma, BPMN, OpenAPI/Swagger, ClickUp, Confluence-style wikis)

Stakeholder Management

• Act as a trusted partner to senior and C-level stakeholders on system capabilities and requirements clarity
• Facilitate discovery sessions, workshops, and design reviews across business, product, and engineering
• Translate ambiguous business goals into structured, testable, and implementable specifications

Cross-Functional Delivery

• Oversee BA/SA contributions across the full product lifecycle—from discovery to post-release evaluation
• Partner closely with Engineering Managers, Product Owners, and QA to ensure requirement clarity and minimize rework
• Review and approve requirements for complex or high-impact initiatives
• Identify risks, gaps, and ambiguities early in the delivery pipeline

Process Improvement & Governance

• Continuously improve how requirements are gathered, documented, and validated
• Establish quality gates and review checkpoints within delivery workflows
• Lead retrospectives within the BA team to improve efficiency and impact
• Track team performance metrics and provide reporting to engineering leadership

The Ideal Candidate:

Experience

• 5+ years in Business Analysis, System Analysis, or a related discipline
• 3+ years in a leadership role managing analysts or cross-functional teams
• Experience in a product-driven, high-scale tech environment (fintech, banking, or financial services preferred)
• Proven track record managing multiple concurrent initiatives across complex domains

Technical Capability

• Comfortable working with API specifications (REST, OpenAPI/Swagger)
• Proficient in BPMN for process modeling
• Strong understanding of microservices and distributed systems
• Working knowledge of SQL for data validation and analysis
• Ability to engage in technical discussions (data models, integrations, event-driven systems)
• Familiarity with feature flags, rollout strategies, and fallback design

Technology Environment

You will operate within a modern fintech stack, including:

• Backend: Python (Django, FastAPI, Flask), REST APIs, OpenAPI
• Data: PostgreSQL, SQL, data modeling
• Frontend/Mobile: React/Angular, Android (Kotlin), iOS
• Architecture: Microservices (~50 services), event-driven systems
• Infrastructure: AWS, Docker, Kubernetes, CI/CD
• Banking & Payments: Mifos, QRPH, PESONet, e-wallet integrations
• Tools: BPMN, ClickUp, Figma, GitLab, documentation platforms

Description

As the Business Analyst for the Data Platform, you will be the vital link between our business stakeholders and the technical engineering team. You will be responsible for translating high-level business goals into clear, actionable requirements that will shape the development of our new analytics dashboards. Your work will ensure that the final product is not just technically sound, but that it delivers meaningful and impactful insights to the business.

Requirements

Required Skills (Must-Haves)

– Business Process Analysis: Proven experience in analyzing and documenting complex business processes.
– Requirements Engineering: Strong skills in writing clear and concise user stories and requirements documents.
– Data Literacy: Good understanding of database (DB) concepts, schemas, and data relationships.
– SQL: Basic to intermediate SQL skills for data exploration and validation.
– BI Knowledge: Familiarity with Business Intelligence (BI) concepts and experience working on BI or data warehousing projects.

– Hands-on Tableau Experience: Ability to build proof-of-concept reports and perform data exploration directly in Tableau.

Nice-to-Have Skills:

– Agile Certification: Formal certification in an Agile methodology, such as Certified Scrum Product Owner (CSPO).
– Data Governance Familiarity: Understanding of data governance principles.

– Proficiency in GenAI tools usage.

Job responsibilities

– Requirements Gathering: Lead workshops and interviews with business stakeholders to elicit, analyze, and document business requirements
– Translate to Technical Needs: Convert business needs into clear user stories and functional specifications for the data engineers and BI developer.
– Data Mapping & Analysis: Create source-to-target mapping documents and use SQL to explore source data, validate business rules, and ensure the technical team understands the data’s context.
– Dashboard Collaboration: Work closely with the BI Developer to design intuitive and effective Tableau dashboards that directly address the defined business questions.
– Facilitate Communication: Act as the primary communication bridge, ensuring there is a shared understanding between all project members and stakeholders.

– Collaboaration with Architect defining solution architecture and specifications

– Work closely with PM/Scrum master supporting Sprints/PIs plannings

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

About the Team: 

You'll join the Workouts Team — a cross-functional mobile squad owning the full training experience: workout program recommendations, personalization, training settings, and flows from web funnels into the app.

The team ships features for a high-scale international B2C audience on iOS and Android with a dedicated backend engineering team supporting a set of core services (recommendation engines, content delivery, localization, and more). This means your work as a BA spans complex system design, multi-service dependencies, and high-scale data flows, not just UI features.

You'll work as an equal partner with the Product Owner — co-owning the backlog, shaping discovery, and driving clarity across Engineering, Design, QA, Analytics, and Legal to deliver high-quality, user-centered solutions.
 

Your impact:
 

• Partner with the Product Owner to shape and prioritize the product backlog, translating business goals and user needs into clear, actionable requirements.
• Own end-to-end requirements for iOS, Android, and backend teams — from discovery through delivery.
• Write structured User Stories, Acceptance Criteria, and feature specs that development teams can act on without ambiguity.
• Lead and facilitate refinement sessions, ensure the team has the context and clarity to estimate and deliver with confidence.
• Proactively identify gaps, edge cases, and cross-team dependencies before they become blockers.
• Contribute to BA stream standards, documentation practices, and tooling — you'll have real influence here. 
   

About you: 
 

• 3+ years of experience as a Business Analyst.
• Strong understanding of the full software development lifecycle, including backend systems and API-level thinking.
• Solid command of Agile methodologies in a real product environment.
• Confident with A/B testing principles — you understand how experiments are designed, tracked, and interpreted.
• Product mindset - ability to think in terms of business value, user needs, and measurable outcomes.
• Proven ability to prioritize tasks and manage time effectively.
• Strong facilitation and communication skills — you can drive alignment across engineering, design, and business stakeholders without losing people along the way.
• Proficiency in Jira and Confluence; comfortable with UML/BPMN or similar modeling approaches.
• English level — Upper Intermediate (working language for documentation).
• Experience with В2С product with a large number of users or mobile apps is a plus.
   

Would be a plus:
 

• Experience in healthtech, wellness, or fitness products.
• Familiarity with subscription-based B2C business models.
• Familiarity with UX/UI design principles and Figma.
• Experience working with web-to-app conversion funnels.
   

Why This Role:
 

• High ownership — you're a co-author of the product, not just a requirements transcriber.
• Real scale — your work affects millions of active users across global markets.
• Your voice matters in shaping how the BA practice is built in company.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.