Jobs Business Analyst

N-iX is looking for a highly skilled Senior System Analyst to join the project aimed at modernizing and developing the client solutions. 

Our client is one of the largest banks in Ukraine, with its headquarters in the EU. They specialize in bank services for businesses and individuals in Ukraine and Europe.

Responsibilities:

• Gather, analyze, and document business requirements for different software systems 
• Write technical documentation (functional and non-functional requirements) and determine development priorities 
• Define, elaborate, and document architectural solutions, design data storage structures, and determine integration points with external/internal systems 
• Perform post-deployment control of new IT system versions 
• Develop specifications, user stories, and business process documentation
• Identify incidents in information systems 
• Train, consult, and support employees involved in preparing development requirements 

• Support project delivery by monitoring progress and assisting in issue resolution

   

Requirements:

• Proven experience as a System/Business Analyst or similar role
• Experience in formalizing software requirements and setting tasks for developers 
• Proficiency with relational (SQL queries, DB structures, transactions, indexes) and non-relational databases 
• Knowledge of non-functional requirement types 
• Knowledge of web technologies, understanding of the strengths and weaknesses of integration protocols (HTTP, SOAP, REST). Experience with SOAP/REST web services and JSON/XML formats 
• Experience with tools such as Jira, GIt, Confluence, or similar
• Proficiency in BPMN and UML modeling languages (Deployment-, Component-, Use Case-, Sequence diagrams) 
• Knowledge of application authentication and authorization methods 
• Understanding of software component interaction patterns 
• Analytical mindset with problem-solving abilities

• Bachelor’s degree in Business, IT, or related field

   

Nice to Have:

• Practical experience in banking or financial services for enterprise clients

• Experience in banking, financials or insurance domain

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Dash Financial Technologies is a leading trading technology provider to the institutional trading community. With a suite of highly customizable tools, Dash designs and delivers intelligent, high performance solutions in four product categories: Trading Technologies, Execution Services, Analytics and Regulatory Technologies. With a relentless focus on transparency, performance and customization, Dash Financial Technologies caters to institutions that require increasingly specialized, complex and adaptable tools to exceed their goals surrounding best execution

We are looking for a skilled Business Analyst, ideally with experience in Capital Markets domain, as a ramp-up of our BA capacity on a modern order management system project. 

 

Requirements
o You have a technical background
o You have a passion for great, structured documentation and the benefits of knowledge management.
o You communicate clearly and precisely, leading others and transferring knowledge efficiently.
o You form strong, honest, and mutually respectful relationships with the key stakeholders

Desirable
o You have experience working with asset classes such as US Equities and Equity/Index Options.
o You have a good understanding of order management specifics particularly in the trading systems
o You are familiar with the FIX Protocol

Responsibilities
o Play the role of Business/System Analyst
o Work closely with the client to ensure requirements are captured, the scope is controlled, and expectations are met
o Work closely with the development team to do the entire system design
o Participate and facilitate workshops, stakeholder interviews, UX design sessions, solution planning & review meeting, etc.
o Specification of new functionality across the frontend and backend components
o Ongoing improvement of knowledge through better documentation and knowledge management infrastructure
o Play a proactive role in proposing new processes, tools & approaches
o Assist in project planning, quality control, and user acceptance testing
o Help investigate complex functional software issues, assist in root cause analysis, and establish a solution
o Identify and manage risks and flag major issues early

We are offering You 

• Remote work   
• Flexible working hours 
• All necessary equipment (laptop,monitors. etc.) 

An international energy trading company is looking for an AI Adoption & Enablement Lead to work remotely.

The team develops digital products at the intersection of energy trading and technology, helping shape the market in real time.

Operating across 23 countries with offices in Switzerland, Croatia, the Netherlands, and Ukraine, our 75-person team drives massive market impact. In 2024 alone, we managed 122.6+ billion kWh within the largest private balancing group, traded 34.4+ billion kWh of electricity, and handled 1.8 billion m³ of gas.

Requirements: experience in systems analysis, participation in transformation projects or systems integration, and hands-on experience with AI tools.

Nice to have: experience implementing AI tools within business processes, as well as experience in fintech or trading projects.

What we offer: 100% remote work, flexible schedule, long-term B2B contract, corporate hardware, 20 working days of paid vacation, covered sick leaves, and a highly influential role shaping the company's AI architecture.

Trinetix is looking for a skilled Business Analyst with strong expertise in SCRUM and a deep understanding of Agile delivery practices. This role involves close collaboration with product owners, stakeholders, and development teams to define, refine, and translate business needs into clear, actionable user stories and technical solutions. The ideal candidate is detail-oriented, proactive, and comfortable driving clarity and alignment across cross-functional teams. 
 

Requirements 

• 4+ years of experience in Business Analyst role 
• Strong knowledge of SCRUM methodology and practical experience working in Agile environments 
• Proven ability to work closely with product owners, stakeholders, and development teams 
• Experience in backlog refinement, defining acceptance criteria, and writing clear, actionable user stories 
• Ability to translate business needs into technical requirements 
• Strong communication and facilitation skills 
• Experience working with tools such as Azure DevOps, Microsoft Teams, Microsoft Excel, Confluence or SharePoint, Miro 
   

Nice-to-haves 

• Experience supporting or leading sprint planning 
• Background in business analysis or product ownership 
• Understanding of software development processes and technical terminology 
• Experience working in cross-functional, distributed teams 
• Familiarity with enterprise-level workflows or large-scale Agile environments 
   

Core Responsibilities 

• Collaborate with product owners, stakeholders, and development teams to define and refine business requirements 
• Lead and facilitate backlog refinement sessions to ensure user stories are well-defined, prioritized, and aligned with organizational goals 
• Support sprint planning by preparing clear, structured requirements and ensuring teams understand the scope 
• Ensure all user stories include clear acceptance criteria and are actionable for development teams 
• Translate business needs into effective technical solutions while fostering collaboration across teams 
• Maintain documentation and support alignment using tools such as Azure DevOps, Confluence/SharePoint, Miro, etc. 

About the Client

Our client is a leading global healthcare organization, driving innovation in pharmaceuticals, biotechnology, and patient-centric solutions.

We develop advanced data and analytics solutions that help global organizations turn complex data into intuitive digital tools, enabling teams to make informed decisions in their daily operations and long-term strategy. Our projects span modern operational applications, interactive dashboards, and advanced analytics platforms designed to deliver actionable insights across multiple business domains.
 

About the Role

We are seeking an experienced Business Analyst / Business Systems Analyst to support reporting and analytics initiatives within a global pharmaceutical organization.

The successful candidate will act as a bridge between business stakeholders and technical teams, helping transform business challenges into actionable reporting and analytics solutions. The role requires strong analytical thinking, experience gathering and documenting requirements, and a solid understanding of modern reporting platforms and data-driven decision-making.

The specialist will work closely with business users, Power BI developers, and data engineers to define requirements, design reporting solutions, validate concepts, and ensure delivered solutions address real business needs.
 

Key Responsibilities

• Collaborate closely with cross-functional teams, including business stakeholders, Power BI developers, and data engineers, to understand business objectives and identify opportunities for reporting, analytics, and process improvement.
• Conduct thorough requirements analysis for reporting and analytics initiatives, including gathering, documenting, and validating business and functional requirements to support solution design and development.
• Create and maintain comprehensive documentation, including user stories, functional specifications, business requirements, process flows, reporting requirements, and acceptance criteria.
• Define and document KPIs, metrics, business rules, data requirements, and reporting logic to ensure solutions effectively address business needs.
• Collaborate with Power BI and Foundry engineering teams to design and deliver reporting and analytics solutions that align with business objectives.
• Support solution validation and user acceptance testing (UAT), ensuring delivered reports, dashboards, and analytical solutions meet business requirements and provide meaningful insights to end users.
• Contribute to the continuous improvement of reporting, analytics, and decision-support capabilities across the organization.

Required Qualifications

• 4+ years of experience as a Business Analyst or Business Systems Analyst
• Experience working on reporting, analytics, BI, or data-focused projects
• Good understanding of Power BI capabilities and experience defining requirements for Power BI reporting and dashboard solutions.
• Strong requirements gathering and documentation skills
• Experience creating user stories, process flows, functional specifications, and acceptance criteria
• Strong analytical and problem-solving skills
• Ability to communicate effectively with both business and technical stakeholders
• Experience working in international and cross-functional environments

Nice to have

• Experience working with enterprise data platforms such as Palantir Foundry.
• Hands-on experience with Power BI report development, dashboard creation, or self-service analytics.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Dataforest is looking for a Business Analyst Team Lead to drive our BA expertise and lead a team of talented analysts. If you're looking to influence project outcomes, build strong delivery standards, and work with a friendly, supportive team, you've come to the right place to send your resume.
 

You’ll be a great fit if you have:

• 5+ years of experience in business, functional, or system analysis, with 1+ years in a Team Lead, Lead BA, or Mentorship role;
• English: Advanced (C1) or fluent — strong verbal and written communication skills for executive-level facilitation;
• Deep expertise in requirement management tools, BA techniques (BABOK aligned), and standardizing BA artifacts across teams;
• Solid understanding of SDLC, Agile frameworks (Scrum/Kanban), and product management principles;
• Advanced knowledge of business process modeling (BPMN 2.0, UML) and domain-driven design;
• Proven ability to extract business vision, translate strategic needs into actionable roadmaps, and solve complex business problems;
• Strong technical background: solid understanding of web/cloud technologies, API integrations, and system architecture principles;
• Experience in conducting presales, project estimations, and defining project Scope from scratch;
• Demonstrated leadership, team management, conflict resolution, and people development skills.
   

Would be a plus:

• Practical experience with SQL and data modeling;
• Hands-on experience leading integration-heavy or data-centric enterprise projects;
• Professional BA or Agile certifications (IIBA CBAP/CCBA, PMI-PBA, CSPO).
   

What you’ll do:

• Team Leadership & Growth: Mentor, support, and scale a team of Business Analysts; set quality standards and establish best practices for BA workflows;
• Stakeholder Management: Act as a strategic partner to client executives, guiding product decisions and advising on best industry solutions;
• Requirements & Architecture: Oversee the end-to-end requirement pipeline, from high-level vision down to backlog decomposition and grooming;
• Presale & Business Development: Participate in presale activities, architecture discovery, product ideas elaboration, and project estimations;
• Process & Competency Building: Standardize technical specifications, user story maps, and visual process models across multiple projects;
• Cross-Team Alignment: Collaborate closely with Tech Leads, Solution Architects, and Project Managers to ensure seamless project execution.
  
  We ensure your growth with:
• Opportunity to work with the high-skilled engineering team on challenging projects;
• Interesting projects with new technologies;
• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Team building activities, corporate events.

Building products used by millions of people requires more than collecting requirements — it takes the ability to connect business goals, user needs, and technical solutions into a clear product vision. In this role, you’ll work closely with product managers, developers, designers, and stakeholders across the business, helping transform ideas into scalable product solutions. You'll play a key role in shaping product functionality, optimizing workflows, and ensuring that teams stay aligned throughout the entire development lifecycle.

In this role, you will

• Gather, analyze, and document business, product, and user requirements for new features and product improvements
• Collaborate with stakeholders to understand business objectives, identify opportunities, and align product initiatives with strategic goals
• Define and refine business processes, user journeys, workflows, user stories, and acceptance criteria
• Work closely with development teams throughout the delivery lifecycle to ensure requirements are clearly understood and implemented
• Coordinate feature delivery activities, support release planning, and facilitate communication between cross-functional teams
• Maintain product documentation, ensuring requirements, specifications, and business rules remain accurate and up to date
• Provide regular updates, insights, and recommendations regarding product progress, risks, and opportunities
• Support system integrations and participate in solution design discussions to ensure business needs are effectively addressed

It’s all about you

• 2+ years of experience as a Business Analyst or Product Owner within software development environments
• Strong understanding of business analysis practices, business process modeling, requirement management, and Agile methodologies
• Proven experience gathering, documenting, and managing functional and non-functional requirements
• Strong experience writing user stories, use cases, acceptance criteria, and product documentation
• Understanding of product metrics, A/B testing, and data-driven decision making
• Experience coordinating feature delivery, including cross-team communication, release planning participation, and requirement clarification
• Strong practical experience using AI tools to improve business analysis activities, requirement management, documentation, and productivity
• Proficiency with Jira, Confluence, or similar collaboration and project management tools
• Excellent communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences
• Strong analytical thinking, attention to detail, and problem-solving skills
• Ability to manage multiple priorities and work effectively in a fast-paced product environment
• Proactive mindset with a strong sense of ownership and accountability

Would be a plus

• Practical experience working with third-party integrations, APIs, and external 
• Previous experience in QA, Technical Support, or Software Development roles
• Experience working with high-load consumer products, subscription-based services, social platforms, or digital products with large user bases

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Maternity Recovery Support Allowance
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Final  interview
• Reference check
• Offer

Job Description

Knowledge of system analysis, business process analysis and optimization
Strong attention to detail, strong logic skills, ability to identify corner cases and provide the solution for the product
Knowledge of business analysis techniques, requirements gathering, and solutions assessment
Understanding and ability to identify the customer need
Ability to create clear requirements documentation (English writing, diagrams, basic BPMN)
Upper-intermediate English (written and verbal)
Good interpersonal, communication and facilitation skills

Nice to have:

Experience working in an enterprise environment
Technical background - understanding of object modern programming concepts, database design principles, etc.

Job Responsibilities

Collect, define and translate business objectives and distribute to a team
Create detailed and understandable requirements, tasks, support functionality till production
Interact with a team, organize product development, deliver product vision and functionality to the team
Backlog management, iteration planning and elaboration of user stories
Collaborate proactively with Business Stakeholders, Project Managers and Teams to reach a common understanding of the solution to address the needs

Department/Project Description

The product is a web-based enterprise software tailored for individuals and organizations in the clinical research sector. It offers a user-friendly interface resembling paper forms, facilitating seamless data entry for assessors. Assessments can be accessed through web browsers, Windows tablets, or mobile devices.

The development process utilizes a WYSIWYG editor for content and behavior, enabling the integration of scoring algorithms directly into the system. The application also needs to support localization in more than 50 languages.

PaySpace Magazine is an expert digital media about innovative financial technologies. It covers fintech, retail, e-commerce, blockchain, cryptocurrency, banks, and startups. 

We are looking for an Middle IT Business Analyst to join our team.
 

Required Skills:

• 4+ years of successful experience in IT, covering the full BA lifecycle: from initial requirements gathering to UAT (User Acceptance Testing) support and maintenance.
• Proven practical experience in making decisions and effectively prioritizing requirements in projects, collaborating with the PM/PO (Project Manager/Product Owner).
• Experience in creating specifications, user stories / use case descriptions, UI prototypes, and UML diagrams.
• Practical experience in API analysis (JSON, XML, webhooks/callback mechanisms), generating technical requirements, and working with tools like Postman / Swagger.
• Proficiency in working with Jira, Confluence, and Postman.
• Basic knowledge of SQL for data validation and testing support.
• Skills in meeting facilitation, requirements clarification, and experience participating in UAT, Demos, and Refinement sessions.
• Ability to clearly articulate requirements in plain language for both business stakeholders and technical teams.
• English — Intermediate+ (for documentation & communication).
• Ability to work with a product that is actively scaling and changing.
   

Will be a plus:

• Experience in Fintech / E-commerce projects: understanding of payment processes, integrations, security, and merchant management.
   

Responsibilities:

• Gathering, analyzing, and structuring requirements for product development.
• Analyzing API documentation and setting up tasks for integration development.
• Communication with stakeholders, business representatives, and development teams.
• Detailed specification of requirements (business, functional, and non-functional).
• Developing user interface (UI) prototypes.
• Handling change requests and assessing their impact.
• Participation in backlog refinement, preparation of UAT scenarios, and supporting the delivery process.
• Maintaining effective interaction and a transparent process within the team.
   

We offer:
— Competitive compensation depending on experience and skills;
— Remote-first work environment with flexible working hours;
— 20 paid vacation days annually for rest and recharge;
— 20 days of sick leave, available as needed;
— Corporate English classes;
— Professional development support.

About the Company
Sales'Up is a leading Creatio implementation partner, helping enterprise clients across FMCG, Agro, Finance and Pharma transform their business processes. Over 8+ years, we've delivered 100+ successful CRM projects and built our own industry-specific products: Data Management, FMCG Management, and Agro Management — used by market leaders. We're a team of 50+ professionals, growing fast and building a culture where modern AI tools are part of everyday work. Join us to work on complex, real-world enterprise challenges and grow together!

Role
We are looking for a Middle/Senior Business Analyst to join our team and work at the intersection of business needs and technical solutions. You'll run discovery sessions directly with enterprise clients, translate their real business problems into clear, actionable requirements, and see your analysis shape solutions used by market leaders in FMCG, Agro and Finance.

Main Responsibilities

• Learning the company's products and their configuration
• Requirement gathering: identifying client needs and expectations, analyzing their business processes
• Analysis and documentation: developing documentation that describes functional and technical requirements for the system
• Defining technical solutions: collaborating with technical specialists to develop and choose optimal solutions
• Project coordination: ensuring communication between the development team and the client, tracking project progress
• Testing and validation: verifying CRM system compliance with requirements and validating the finished product with the client
• User training: organizing and conducting training for end users
• Support and improvement: post-implementation consulting support, results analysis, and improvement proposals
• Presenting developed solutions to the client

Requirements

Experience & Education

• 3+ years of experience as a Business Analyst in IT
• Experience on CRM projects (Creatio, Salesforce, Microsoft Dynamics, SAP CRM, etc.) — significant advantage

CRM & Business Process Knowledge

• Understanding of CRM system logic: sales funnel, sales pipeline, customer journey, case management
• Experience in business process analysis and modeling (BPMN — required)
• Understanding of industry specifics — a plus

Documentation & Artifacts

• Experience preparing FRD, User Stories, Use Case Specifications
• Experience conducting gap analysis (comparing requirements against existing functionality/estimates)
• Ability to prepare technical specifications clear to both the client and the development team

Communication & Soft Skills

• Experience conducting discovery sessions and client interviews
• Ability to structure and document discovery call outcomes (pain points, requirements)
• Fluent spoken and written Ukrainian, confident technical English (Upper-Intermediate or higher)
• Ability to present solutions and defend the analytical position in front of the client
• Experience conducting end-user training

Technical Skills

• Understanding of CRM integration principles with adjacent systems (ERP, accounting systems)
• Basic understanding of the no-code/low-code approach to business logic customization

AI Tools in Analyst Work

• Experience with or willingness to actively use Claude (and other AI tools) to accelerate analytical work: drafting FRD/User Stories, analyzing discovery call transcripts, gap analysis, preparing estimates
• Ability to write clear, effective prompts to get quality, structured output
• Critical thinking when working with AI-generated content — fact-checking and adapting it to the project's and industry's context

Domain Knowledge (will be a plus)

General CRM Domains (advantage)

• Understanding of the sales cycle: lead generation, qualification, sales funnel, opportunity management, sales forecasting
• Understanding of customer service/support processes: case management, SLA, omnichannel
• Basic understanding of marketing automation: segmentation, email/SMS campaigns, lead scoring
• Understanding of document flow and approval processes (workflow, approval processes)

Industry Expertise (advantage)

• Agri-trading: contracting specifics, pricing, supply logistics, working with elevators/counterparties
• Retail / Distribution: assortment matrix, distributor network management, discount and promo management, logistics and warehouse accounting
• Banking / financial services: compliance requirements, scoring processes, credit application handling (a plus, if applicable)

We Offer

• Competitive salary
• Professional development through internal and external training programs
• Transparent model of professional and career growth
• Option to work in the office or remotely
• 24 days of paid vacation
• English language courses

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are looking for a Business Analyst to work in a cross-functional environment, involving iOS, Android, and Backend teams and collaborating closely with Product, Design, Engineering, Analytics, and other stakeholders.
 

Your impact:
 

• Translate business needs into clear, complete, and actionable requirements.
• Independently drive requirements gathering, analysis, and refinement end-to-end — proactively identifying gaps, exploring possible approaches, and helping shape the solution together with Product and Engineering teams.
• Gather and analyze requirements, proactively identifying ambiguities, gaps, dependencies, edge cases, and potential risks.
• Lead and facilitate grooming sessions to refine and de-risk product requirements before development starts.
• Develop and maintain documentation (PRD, User Stories, Acceptance Criteria) written with the end reader in mind — precise, non-contradictory, and genuinely usable by engineers, QA, and products.
• Work closely with cross-functional stakeholders to build a shared understanding of the problem and solution.
• Effectively manage multiple parallel tasks, maintain important context and commitments, and proactively communicate risks and blockers.
• Use AI tools to support research, analysis, requirements refinement, and documentation while critically validating AI-generated outputs and taking ownership of the final result.
   

About you:
 

• 3+ years of experience as a Business Analyst
• Experience working with B2C digital products and/or products with a large user base.
• Strong requirements analysis skills and attention to detail, with the ability to turn ambiguous needs into clear and actionable requirements.
• Demonstrated ownership mindset: comfortable taking a task from ambiguous input to a finished, reliable deliverable with minimal supervision.
• Strong attention to detail, especially when managing multiple parallel workstreams.
• Solid understanding of the Software Development Lifecycle, including how frontend/mobile and backend systems interact.
• Strong communication and documentation skills, with the ability to explain complex concepts clearly to both technical and non-technical stakeholders.
• Hands-on experience with AI tools and ability to effectively incorporate them into everyday BA activities while critically evaluating their output.
• English level — Upper Intermediate.
   

Nice to have:
 

• Experience working with mobile products.
• Experience in healthtech, wellness, or fitness products.
• Familiarity with UX/UI design principles and Figma.
   

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Time off & balance. 20 paid vacation days, paid sick leave, and additional days off around public holidays.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
 

Workload — Full-time
Duration — Long-term
Location — Poland only

We are looking for a Business and Systems Analyst with Italian to join a team delivering projects for a large international organisation in the financial sector. 

The project focuses on developing and optimising processes and systems used in the Italian market. The person in this role will work closely with business representatives, IT teams, and client-side stakeholders. 

Their responsibilities will include analysing requirements and processes, identifying dependencies between systems, and validating proposed solutions. 

This is a stable, long-term project delivered in an international environment and supporting the client’s ongoing business process and systems transformation.

Responsibilities Gathering, analysing, and managing functional and non-functional requirements. Working with business stakeholders from the Italian market Identifying and analysing touchpoints between processes, applications, and systems.

 Modelling business processes and system solutions using BPMN and UML. Preparing analytical documentation, functional specifications, diagrams, and models. Validating solution concepts in cooperation with architects, developers, and business owners. Preparing test scenarios and supporting business and system testing.

Analysing system integrations and data flows between systems. Working with project teams operating in Agile environments Ensuring consistency across requirements, processes, and project documentation.

Requirements:

Experience as a Business and Systems Analyst Experience managing functional and non-functional requirements Ability to prepare test scenarios.

Very good knowledge of BPMN and UML.

Experience working in Agile environments Practical knowledge of Jira and Confluence Experience with tools such as Camunda, Enterprise Architect, or similar Ability to work independently, a proactive approach, and excellent communication skills English at a minimum B2 level Italian at a minimum B2 level — mandatory 

Nice to Have:

Experience working on projects for banks, financial institutions, lending companies, or other organisations in the financial sector. Knowledge of financial, payment, lending, or receivables management processes. Knowledge of the WEBCON BPS platform. Experience analysing system integrations and end-to-end processes. Experience working in an international environment.

We are looking for a Tender / Bid Manager to join our team and take ownership of finding and managing new business opportunities through RFPs, RFQs, tenders, and other procurement opportunities in the U.S. market.

The main focus of this role is to identify relevant opportunities, analyze requirements, determine whether we are a good fit, and coordinate the preparation and submission of competitive technical and commercial proposals together with our internal team.

What we are looking for

• 2+ years of experience in Project Management, Business Analysis, Presales, Business Development, or a related role in IT.
• Practical experience working with RFP, RFQ, RFI, or tender documentation.
• Experience analyzing requirements and assessing whether an opportunity is worth pursuing.
• Strong organizational and project coordination skills.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to work with complex documentation.
• Strong analytical and structured thinking.

• English — at least B2+

   

Will be a strong plus

• Will be a strong plus
• Background in U.S. government procurement or work with public-sector clients.
• Familiarity with U.S. federal RFPs and procurement platforms.
• Background in IT outsourcing, software development, or technology companies.
• A background in Business Analysis, Project Management, Presales, or Business Development.
• Ability to prepare and present demos, PoCs, or solution concepts.

• Ability to support projects from proposal/award through delivery.

   

Location

U.S. or Canada

Remote position.

What you will do

RFP & Opportunity Research

• Monitor U.S. government procurement platforms and other relevant sources to identify suitable RFPs, RFQs, RFIs, and IT opportunities.
• Research and qualify potential opportunities based on our expertise, capabilities, previous experience, and available resources.
• Analyze RFP documentation, including scope of work, technical and business requirements, eligibility criteria, deadlines, and evaluation criteria.
• Assess whether the company meets the requirements and make Go / No-Go recommendations.
• Identify potential risks, gaps, and requirements that need clarification before submission.

• Maintain a structured pipeline of relevant opportunities and track their status and deadlines.

   

Proposal & Bid Management

• Coordinate the RFP response process from qualification through final submission, working closely with cross-functional teams throughout the process.
• Develop proposal plans, timelines, and internal deadlines in collaboration with the relevant team members.
• Work collaboratively with developers, designers, QA, PMs, technical specialists, and management to prepare proposals and ensure all requirements are addressed.
• Analyze and structure customer requirements into clear high-level functions and areas, helping the internal team understand the scope and key expectations. 
• Collect and structure the necessary technical, commercial, and company information.
• Coordinate the preparation of technical and commercial proposals, presentations, case studies, and other required documentation.
• Ensure that all requirements are addressed and that submissions are complete, accurate, and delivered on time.

• Analyze won and lost opportunities and provide insights that can improve future bid strategy.

   

Solution & Demo Preparation

• Work with the technical team to develop the proposed solution based on the customer's requirements.
• Coordinate the preparation of demos, prototypes, or proof-of-concepts when required.
• Help structure the company's vision and proposed approach for the customer.
• Prepare presentation materials and executive summaries.

• Participate in customer meetings, clarification sessions, and proposal presentations together with technical and management representatives.

   

Project Management - Plus / Potential Growth Area

Our primary focus for this role is RFP and Bid Management. However, experience in Project Management or Business Analysis will be a strong advantage. In case of a successful bid, there may be an opportunity to continue working with the project, supporting or taking ownership of its delivery together with the team.

This means the role can potentially grow from opportunity identification and proposal management into project delivery and client management.

Why join us?

• Work with U.S. government and enterprise technology opportunities.
• Have a direct impact on the company's business development and growth.
• Work closely with experienced technical and management teams.
• Have a high level of ownership and autonomy.

Project Description:

Reporting and Analytics BI team covers company-wide corporate reporting needs. Interacting with internal clients (Luxoft Executive, Engineering and Corporate functions management teams) we build Tableau reporting and data analysis covering different internal Luxoft processes and practices.
Our work is not just to produce dashboards and code, but, together with the business, dive into the essence of key processes and create an advantage for the company in the global market using data-driven decision making. The results energize us to set the bar higher and build best-in-class BI Project.
Our team is around 20 people and looking to expand. We use Tableau / Power BI as the main dashboarding tools and connect MS SQL database where we store most of the data

Responsibilities:

BI Reports Development
• Exploring the data from corporate systems and development the layer of reliable data sources together with the DWH team
• Design & development of outstanding dashboards and performing UAT with a customer
• Taking care of technical documentation that really helps customers to understand reports and allows the team to manage the content in efficient way
• Release preparation and presenting results to end-users
Project management
• Take part in regular syncs with customers on backlog prioritization, blockers, and fast-tracks resolving
• Take part in collecting and merging requirements from different customer groups
Development of data & analytics services
• Drive companywide projects like data catalog, self-service BI, glossary etc.
• Work on BI efficiency initiatives like access management and design excellence
• BI Governance - monitoring of background tasks (extracts, subscriptions, etc.), reports adoption & user's behavior

Mandatory Skills:

Analyst-engineer-dashboardologist-designer - all qualities are presented and one is pronounced
2+ year hands on experience with one of BI tools such as Tableau, Qlik, Power BI, etc.
Strong skills in SQL
Bachelor's Degree or higher education level
Strong data analysis skills
Good presentation and data visualization skills
Great attention to details, structured and analytical approach, critical and logical thinking

Nice-to-Have Skills Description:

Practical experience with other BI tools such as Qlik, Power BI, etc.

We are the creators of a new fintech era!

Our mission is to change this world by making blockchain accessible to everyone in everyday life. The team in Ukraine is part of the global WhiteBIT team, which unites more than 1,200 professionals worldwide. Each of our employees is fully engaged in creating a new world order in the Web3 era.

We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell,FACEIT and VISA.

Requirements:

• 4+ years of experience as a Business Analyst, Finance Systems Analyst, Accounting Systems Analyst, ERP Business Analyst, Finance Transformation Analyst, or similar.
• Strong understanding of accounting and finance processes.
• Experience with finance/accounting systems or ERP systems.
• Understanding of:

-General Ledger;

-Chart of Accounts;

-Journal entries;

-Accounts Payable;

-Vendor bills;

-Payments;

-Bank reconciliation;

-Month-end close;

-Management reporting;

-Budget vs actuals.

• Experience documenting business requirements, functional specifications, process flows, user stories, and acceptance criteria.
• Experience with system integrations, data mapping, batch imports, APIs, or data migration.
• Understanding of source of truth, reconciliation, audit trail, data ownership, and financial controls.
• Ability to work with Finance, Accounting, Tech, Data, Treasury, Compliance, and external implementation partners.
• Strong analytical, communication, and documentation skills.

Responsibilities:

• Gather, analyze, and document finance and accounting requirements.
• Map current-state and target-state finance processes.
• Translate Finance needs into functional specifications, user stories, and acceptance criteria.
• Support implementation of finance system workflows for GL, Chart of Accounts, journal entries, vendor bills, payments, bank reconciliation, cost centers, budgeting, reporting, and month-end close.
• Work with Tech and Data teams to define finance-related integration requirements.
• Help define source systems, data ownership, required fields, batch logic, source references, error handling, retry logic, and audit trail requirements.
• Support creation and maintenance of:

-Source of Truth Matrix;

-Accounting Event Matrix;

-Integration Data Contract;

-Reconciliation Matrix;

-Reporting Requirements;

-UAT Scenarios;

-Decision Log.

• Define reconciliation requirements for trading fees, PSP settlements, bank statements, fiat flows, crypto balances, network fees, client assets/liabilities, and company own funds.
• Help ensure finance system entries can be traced back to source systems, source batches, reports, or data warehouse references.
• Prepare UAT scenarios and support Finance users during testing.
• Document issues, risks, dependencies, assumptions, and change requests.
• Help protect MVP scope and challenge unclear or overly broad requirements such as “import all transactions into the finance system.”
• Support go-live readiness, cutover preparation, and post-go-live stabilization.

Would be a plus

• Previous accounting or bookkeeping experience.
• Experience in fintech, crypto, payments, banking, brokerage, trading platforms, or PSP integrations.
• Experience with high-volume transactional systems.
• Experience with multi-currency finance.
• Experience with bank and PSP settlement reconciliation.
• Experience with client funds, client liabilities, wallets, custody, or treasury flows.
• Basic SQL knowledge.
• Experience with audit preparation or regulated financial environments.

Working terms

Achieve Big Goals With Us:

• We provide everything you need for success.
• Modern equipment.
• Сomfortable working conditions, and an inspiring environment to help you thrive.

Work-Life Balance Matters:

• 24 сalendar days break for rest.
• Additional days off for national holidays.

Driven by development:

• Access to exclusive crypto education courses.
• Opportunities for external training.

Global Collaboration:

• Work alongside professionals from around the world, exchange experiences, and contribute to unique projects.

Care Beyond Work:

• We provide time and support during life’s most important moments.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!

Let’s Build the Future Together!