Digital Project Manager

As a Digital Project Manager, you will take the helm on some of our most complex and high-value client engagements. You won't just be ticking boxes; you will be the strategic pivot point between client goals and technical execution.

Key Responsibilities:

• End-to-End Delivery: Manage the delivery of large-scale, multi-faceted website projects from strategy and planning right through to execution and launch.
• Commercial Control: You will "own it" by ensuring projects are delivered on time, within budget, and to scope, while maintaining portfolio profitability.
• Risk & Governance: Proactively monitor progress, identify risks early, and implement mitigation strategies to ensure every project meets our high quality standards.
• Stakeholder Mastery: Act as the lead point of contact for stakeholders, leading client meetings, status reports, and navigating complex requirements with transparency and a client-first attitude.
• Team Leadership: Work closely with Resource Managers to align team resourcing and champion a culture of accountability and knowledge sharing across the department.
• Mentorship: Use your experience to mentor junior members of the Delivery team, helping them navigate risks and escalations while fostering their professional growth.
• Process Evolution: "Break new ground" by contributing to the continuous improvement of our delivery methodologies, helping us refine how we work to stay ahead of the curve.

Key qualities include:

• Agency Veteran: Solid project management experience, specifically within an agency or digital services environment, is essential.
• Complex Project Experience: Proven familiarity with managing multiple large-scale projects or digital transformation programmes in parallel.
• Financial Acumen: You are confident handling substantial budgets, timelines, and competing priorities, with a clear understanding of service delivery KPIs.
• Methodology Master: Deep knowledge of Agile or hybrid project delivery methodologies and the ability to apply them pragmatically.
• Communication Skills: You’re a strong communicator who thrives in a fast-paced environment, able to translate technical concepts for stakeholders and pivot plans when priorities shift.
• People Person: Experience working with cross-functional teams and resourcing across departments, bringing a positive, team-oriented energy that raises the bar for everyone around you.