Product Owner
Product Owner
DrugCard · Lviv, hybrid format · Middle · Full-time
About the company
DrugCard is a SaaS platform for pharmacovigilance: medical literature monitoring, drug safety control, and work with pharmaceutical clients. We serve the EU and Ukrainian markets.
About the role
You report directly to the Chief Product Officer and are responsible for turning the CPO’s ideas into a product that PV specialists and clients actually use.
The CPO shapes the ideas and development plans. You conduct research, collect data from internal and external clients, prepare documentation, prepare tasks, hand them over to development, and monitor the results. Decisions that affect timelines, budget, or a global shift in priorities are agreed with the CPO.
About 60% of your time goes to backlog management and working with the development team. The rest is spent on research, analytics, AI initiatives, and client communication.
Key responsibilities
- Lead new platform modules end-to-end, from discovery and scoping through release and go-to-market
- Continuously improve the existing platform based on usage data, support tickets, and client feedback
- Own the backlog: user stories, acceptance criteria, prioritization, grooming, sprint planning, and release coordination with engineering
- Build the roadmap and OKRs within the strategy set by the CPO
- Design AI-powered platform capabilities (agents, skills, automation): define use cases, evaluation criteria, and rollout plans
- Own product and user analytics: activation, retention, conversion, user behavior, and drop-off points
- Formulate product hypotheses, define validation metrics, and run lightweight experiments
- Analyze Zendesk tickets and turn recurring themes into backlog items
- Keep the platform audit-ready: audit trails, traceability, and documentation that withstands client inspections and vendor audits
- Coordinate source onboarding and Source QC
- Take part in meetings with clients and PV specialists and gather feedback
- Support go-to-market activities for new modules
Requirements
- 2+ years of experience as a Product Manager or Product Owner
- Experience writing user stories, acceptance criteria, and product requirements
- Hands-on experience with Scrum
- Experience managing and prioritizing a product backlog
- Experience with product analytics and analytics tools
- Practical experience with Jira, Confluence, Zendesk, and Figma
- Strong hands-on experience with AI: integrating AI agents into daily work, writing task prompts, and creating task and feature descriptions with AI
- English B2+
- Economics or a related field of education
Nice to have
- Experience in healthtech or pharmaceuticals
- Familiarity with pharmacovigilance principles
What we offer
- Hybrid work format: office in Lviv
- Salary in USD, paid net
- Accounting support
- Full technical support and all necessary tools for your work
- Working hours from 9:00–10:00 to 18:00–19:00
- 15 working days of paid vacation per year
- 5 sick days without documentation and 15 sick days with a sick leave certificate
- 4 public holidays per year (Christmas, New Year, Easter, and Ukraine’s Independence Day)
- Compensation for training, certifications, and courses
Hiring process
- HR interview (30 min)
- Technical interview (1 hour)
- Test task (up to 3 hours, AI use is allowed)
- Final interview with the CEO and CTO (1 hour)
- Job offer
Probation period: 3 months.
We will contact you if your experience matches our requirements. If you don’t hear back from us, your profile doesn’t fully align with our current needs, but we’d be happy to stay in touch for future opportunities.