Billing manager (product focus) Edlight

We’re looking for a Billing manager with a product focus to join Edlight - a business that builds AI products and expert services for students and professionals.

What you’ll be focusing on:

• Own and continuously improve payment performance for two B2C subscription products.
• Work on first payment approval rate, rebill success rate, payment recovery, refunds, chargebacks, and payment-related conversion.
• Analyze payment data by GEO, payment method, PSP, MID, card type, issuer/BIN, user segment, funnel, and product flow.
• Identify payment bottlenecks and propose hypotheses to improve approval/rebill rates and reduce payment losses.
• Work with PSPs, MIDs, payment routing, cascading, and retry/dunning logic together with Billing and Engineering teams.
• Participate in experiments with US/EU legal entity routing, payment setup, and different payment flows.
• Collaborate with product teams on checkout, paywall, upsell, upgrade, and rebill-related experiments.
• Work with Billing Operations and Support to reduce unnecessary refunds/chargebacks and improve the user payment experience.
• Prepare clear requirements for engineering teams and coordinate payment-related implementation.
• Monitor payment provider performance and flag issues, risks, or opportunities.
• Work closely with Product managers, Billing team, Analytics, Engineering, Support, Legal, and PSP/provider teams.
• Build and maintain a practical roadmap of billing/payment improvements based on metrics and business impact.

You are our ideal candidate if you:

• 2+ years of experience in billing, payments, payment operations, PSP management, and payment infrastructure in digital products.
• Experience working with B2C products, preferably in the US / EU / international markets.
• Hands-on experience with subscription products: first payments, rebills, retries, dunning, payment recovery, refunds and/or chargebacks.
• Understanding of PSPs, MIDs, payment routing, cascading, decline reasons, approval rate, rebill rate, refund/chargeback impact.
• Ability to analyze payment data, find bottlenecks, formulate hypotheses, and measure the impact of changes.
• Experience working with product, engineering, billing operations, support, analytics, and/or PSP/provider teams.
• Ability to translate payment/business problems into clear tasks for developers or external providers.
• High ownership, curiosity, and willingness to work beyond a narrow “supporting function”.
• Interest in growing toward product ownership: experiments, metrics, user flows, checkout/paywall, subscription lifecycle.
• Timely and proactive communication, transparency, and structured thinking.