Senior Business Analyst

We are looking for a Senior Business Analyst to join a large-scale business transformation and modernization initiative for a formal, structured financial institution. This is a deeply embedded, client-facing role: you will sit at the intersection of business stakeholders, the UX team, and multiple technical teams, translating stakeholder needs into feasible, well-scoped requirements.

Responsibilities

• Work directly with client stakeholders across many departments to elicit, understand, and document their needs.
• Define and map current state vs. future state processes as part of a major modernization effort.
• Plan and run workshops and working sessions with stakeholders, including on-site sessions.
• Liaise between business stakeholders and technical teams - including a third-party team responsible for maintaining and upgrading the back end and the in-house implementation team responsible for the front end - to validate that requested changes are feasible, within capability, and minimize changes to the back end.
• Assess, at a directional level, whether a requested change is likely to be a large or small technical lift, and communicate that to the technical teams for discussion.

Requirements

• Experience: 5+ years of Business Analyst experience on digital products or software delivery teams, with client-facing responsibilities - comfortable operating as an embedded resource on the client side.
• Corporate & financial background: Experience with formal, structured, corporate-style organizations - preferably a banking or financial institution - and at ease stepping into that kind of environment.
• Transformation experience: Hands-on work on modernization or business transformation initiatives involving complex enterprise software - including current-state/future-state definition and navigating multiple stakeholders and user archetypes.
• Technical fluency: Enough technical understanding to gauge whether a change is a large or small lift and to hold your own in conversations with engineering teams.
• Requirements mastery: You consistently produce requirements that reduce ambiguity and rework - clear stories, strong acceptance criteria, and well-documented rules and flows.
• Delivery fluency: Comfortable in Agile environments (Scrum/Kanban); experienced supporting refinement, sprint planning, demos, and iterative releases.
• Analytical mindset: Strong problem decomposition, structured thinking, and the ability to use data/metrics to clarify decisions and measure outcomes.
• English proficiency: Excellent written and spoken English - comfortable leading workshops, documenting decisions and requirements, and communicating delivery tradeoffs with senior stakeholders.
• Tooling familiarity: Jira and Confluence, AI and collaboration tools, comfort working alongside UX systems (e.g., Figma prototypes).
• Time zone alignment: Able to work with meaningful overlap in European & US hours.
• Travel: Willingness to travel to Jeddah, Saudi Arabia up to four times per year (roughly quarterly) for on-site workshops and sessions.

Strong Pluses / Nice to Have

• Experience with a multilateral development bank (MDB) or another financial institution.
• Prior consulting or professional services background (e.g., a formalized professional services firm).
• SAP exposure - experience on a project that was SAP-related or SAP-adjacent (the client environment involves SAP HANA and a Fiori front end, with a new front end being designed in React); direct hands-on SAP work is not required.
• Cultural familiarity with Saudi Arabia or the Middle East - through language, heritage, or past work experience in the region.
• Arabic language skills.