Business Process Manager (hybrid work in Warsaw)

REQUIREMENTS

• Location: Warsaw (office-based/hybrid).
• 5+ years of experience as a Business Analyst, Process Analyst, Business Process Automation Specialist, or in a similar role.
• Extensive experience analyzing business systems and processes, documenting the "as-is" state, and designing the "to-be" model.
• Strong experience in business process optimization, implementation, and continuous improvement.
• Good knowledge of BPMN and experience with process modeling, automation, and visualization tools.
• Experience working in medium to large organizations (ideally 100+ employees).
• Strong documentation skills with the ability to create and maintain clear, structured, and logical documentation in English.
• Solid understanding of software development and SDLC.
• Strong understanding of software testing processes and methodologies.
• Experience working closely with QA teams and a good understanding of testing workflows, test lifecycle, and quality assurance best practices.
• Experience with operational business processes, such as HR, Finance, Procurement, or administrative workflows, is a plus.
• Hands-on QA experience is a strong advantage but is not a mandatory requirement.
• Strong analytical thinking, a structured approach to problem-solving, and excellent communication skills.
• Upper-Intermediate (B2) or higher level of written and spoken English.

RESPONSIBILITIES

• Lead the analysis and optimization of business processes, with a primary focus on testing-related workflows.
• Conduct audits of existing business processes and document the current ("as-is") state.
• Design and document future ("to-be") processes and workflows aligned with business objectives and operational efficiency.
• Gather, analyze, and document business and functional requirements.
• Create clear process maps, documentation, and workflow visualizations using BPMN or similar methodologies.
• Identify opportunities for process automation, standardization, and continuous improvement.
• Drive the implementation of process improvements and support change management activities.
• Present proposed process changes to stakeholders across Engineering, QA, HR, Finance, and other business functions, ensuring alignment and successful adoption.
• Work closely with QA teams to analyze, optimize, and improve testing processes across the software development lifecycle.
• Validate implemented changes, measure their effectiveness, and continuously analyze outcomes to ensure process efficiency and business value.
• Stay up to date with industry best practices and proactively identify opportunities to improve workflows and operational excellence.

WE OFFER

• Competitive salary depending on your experience;
• Professional development opportunities;
• Study and practice of English: courses and communication with colleagues and clients from different countries;
• Compensation package (paid vacation, sick leaves);
• Comfortable office or possibility to work remotely.

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.