Payment Manager (iGaming)

About Us

We’re a fast-growing startup operating at the intersection of CS2 skin gambling and online casino entertainment. Our brand merges gaming culture, high-stakes excitement, and cutting-edge technology into one platform where users can wager, win, and trade with a seamless experience. We’re building the next generation of skin-based entertainment and looking for a data-driven Payment Manager to help us scale efficiently and profitably across multiple markets.
 

Job Summary

We are seeking an experienced Payment Manager to take full ownership of our payment infrastructure and the end-to-end payment operations for a fast-growing CS2 Skins Gambling startup. This role will be responsible for designing, scaling, and optimizing payment solutions across Tier 1 and Tier 2 markets, with a strong focus on improving approval rates, checkout performance, fraud and chargeback control, and commercial efficiency. The ideal candidate brings deep expertise in high-risk payment processing, a strong network across PSPs, acquirers, and alternative payment providers, and the ability to build resilient, scalable payment operations that drive measurable business outcomes.
 

Required Qualifications (Must-Have)

• 5+ years of experience in a senior payment leadership role within iGaming, Gambling, Betting, Casino, or other high-risk digital verticals.
• Proven track record of owning and scaling end-to-end payment operations, including payment strategy, provider management, optimization, risk controls, and reporting.
• Deep expertise in high-risk processing, including: Card acquiring, P2P payment flows, Crypto payment rails, Skins-based payment ecosystems.
• Strong active network of contacts across PSPs, Acquiring banks, alternative payment method (APM) providers, and Risk and fraud solution vendors.
• Hands-on experience with payment and regulatory landscapes across Tier 1 and Tier 2 GEOs, including local market nuances, approval challenges, issuer behavior, routing, and compliance considerations.
• Strong understanding of payment performance optimization, including approval rates, decline recovery, cascading, routing logic, retries, settlement flows, and latency reduction.
• Solid experience in fraud prevention, chargeback mitigation, and friendly fraud management, with the ability to implement controls, alerts, and monitoring frameworks.
• Working knowledge of AML/KYC, transaction monitoring, and compliance requirements relevant to gambling/high-risk environments.
• Experience managing provider setups and payment infrastructure in collaboration with platforms such as Stripe and other processors/acquirers.
• Strong commercial acumen with the ability to manage P&L by payment method, evaluate unit economics, and make data-driven decisions to improve margin and revenue.
• Experience building, improving, and automating payment operations processes at scale.
• Excellent negotiation, vendor management, and cross-functional stakeholder management skills.
• Strong analytical skills, with the ability to convert data into actionable recommendations and executive-level reporting.
• Fluency in Ukrainian or Russian and proficiency in English for collaboration in a remote global team setting.
• Ability to work within the CET/EET time zone.
   

Key Responsibilities

• Define and execute the payments strategy for Tier 1 and Tier 2 markets.
• Expand and diversify our provider stack to improve resilience and market coverage.
• Identify bottlenecks in the payment funnel and implement solutions to improve approval rates and conversion rates.
• Optimize routing, retries, fallback logic, and checkout flows to recover failed payments.
• Build strong working relationships with PSPs, acquirers, and banking partners in high-risk environments.
• Negotiate commercial terms, reserves, settlement conditions, and service levels with providers.
• Analyze fraud, dispute, and chargeback trends and implement controls to reduce exposure.
• Set up alerts, reporting, and recovery processes for payment failures and risk events.
• Track payment performance by provider, method, and market, and provide clear reporting to leadership.
• Improve unit economics through lower fees, better approvals, and smarter provider strategy.
• Introduce automation and scalable processes across payment operations.
   

Recruitment Process

1. Application Review (1-2 weeks).
   If you have not received a response from the recruiter, your experience is irrelevant to this vacancy.
2. Interview Stages (2-3 weeks).
   1. Prescreen Call with Recruiter - 30 min.
   2. Technical Interview with CPO - 45 min.
   3. Test Assignment.
   4. Final Interview with CEO - 45 min. 
3. Job Offer
4. Referrals: Employment and Background Check
    

We Offer

• Competitive compensation package (depends on your experience and skills).
• Fully remote work with flexible hours (within the CET/EET time zone) from any location of your choice.
• 29 business days of vacation and paid sick leave.
• Corporate equipment (laptops, monitors, etc.).
• Professional courses/certifications (200 EUR per year).
• Operating in a start-up environment with cutting-edge technologies and unlimited investments in software upgrades, free from legacy systems or outdated solutions.
• A values-driven culture with a friendly, supportive work environment.
• Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency.
   

We’re not looking for someone to just “join the team” - we’re looking for someone ready to shape the product, lead meaningful growth, and make an impact from day one.

If that sounds like you, send over your CV and let’s talk!