Monitoring Specialist

We are looking for a Monitoring Specialist to support the stability and efficiency of our payment operations. You will monitor payment KPIs, analyse data, identify issues, and work closely with merchants, providers, and internal teams to keep transactions running smoothly.

Your daily tasks will include

• Monitoring of payments KPIs using internal dashboards; 
• Analysing data, identifying issues and proactively troubleshooting them; 
• Collaborating with merchants, providers and internal teams to troubleshoot issues; 
• Maintaining optimal transactions routing; 
• Reconciling data from different sources.

Professional Skills

• At least 1 year of relevant professional experience;
• Strong computer literacy and confidence working with digital tools;
• English proficiency at B1 level or higher;
• Advanced skills in Excel and Google Sheets;
• Ability to work with dashboards, metrics, tables, and operational data;
• Strong analytical thinking and attention to accuracy;
• Understanding of fintech, online payments, financial services, or transaction flows would be a plus.

Personal Skills

• Highly attentive to detail and accuracy;
• Proactive and solution-oriented approach to work;
• Ability to notice issues early and act quickly;
• Comfortable working in a dynamic environment;
• Quick to learn new tools, processes, and concepts;
• Flexible, resourceful, and adaptable;
• Able to communicate clearly with internal and external stakeholders;
• Responsible and organised in daily operational tasks.

Why Join Us

• Work with a team of passionate and friendly professionals; 
• Zero bureaucracy and super-quick decisions;
• You take ownership, we give full support and freedom of decision-making;
• Startup with great potential for growth and development.