Technical Program Manager (Hardware)

Team Summary

At SQUAD, our Delivery Division is organized into multiple cross-functional program management teams, each driving the end-to-end planning, execution, and monitoring of security device programs. Our mission is to ensure that every product meets business objectives, addresses customer needs, and is delivered with exceptional quality and efficiency.

We specialize in program management for both new development and sustained initiatives, working closely with engineering, QA, and product teams. Our approach combines standardized processes, KPI-driven progress tracking, effective cross-team coordination, and a strong commitment to continuous improvement in execution predictability.

Job Summary

We are seeking a Technical Program Manager to join at a senior professional level, capable of independently managing large-scale, cross-functional technical initiatives with minimal guidance. This role offers high visibility, strategic impact, and direct influence on product delivery outcomes.

The ideal candidate thrives in ambiguous, fast-paced environments, possessing a unique blend of engineering credibility, operational grit, and diplomatic authority. You excel at working with both technical and business stakeholders, and are eager to shape how complex hardware-centric programs are executed at scale. This position provides the opportunity to lead high-impact initiatives that bring innovative, customer-focused products to market efficiently and with precision.

Responsibilities and Duties

— Define and maintain program objectives, KPIs, and delivery milestones across multiple projects
— Plan, prioritize, and manage execution of cross-functional initiatives aligned with business goals
— Coordinate engineering, product, operations teams, as well as Contract Manufacturers (CMs) and external vendors to ensure timely hardware delivery
— Develop and maintain program documentation, roadmaps, and status reports
— Identify and mitigate risks, dependencies, and delivery bottlenecks throughout the hardware lifecycle, from prototype to production
— Drive continuous improvement in delivery processes and collaboration
— Serve as the primary point of contact for program updates and communications
— Monitor program health using structured reporting and metrics
— Facilitate decision-making on scope, timelines, and resource allocation aligned with the hardware New Product Introduction (NPI) phases

Qualifications and Skills

— Understanding the hardware New Product Introduction (NPI) lifecycle for hardware products
— Proven track record for taking a hardware prototype to production
— Direct experience collaborating with Contract Manufacturers (CMs), external vendors, distributed engineering teams to ensure hardware delivery on time
— Demonstrated success in cross-functional program execution across multiple teams and disciplines
— Expertise in resource negotiation, ensuring optimal allocation for program success
— Strong capability in risk and dependency management to maintain delivery predictability
— Track record of KPI-driven delivery, using measurable goals to guide progress and outcomes
— Excellent verbal and written communication skills with the ability to convey complex information clearly
— Ability to influence without direct authority, building alignment across diverse stakeholders
— Strong consensus-building skills to drive agreement in multi-team environments
— Proven ability to resolve conflicts in high-pressure situations while maintaining focus on objectives
— Advanced English proficiency, spoken and written

Nice to have

— Experience in process simplification and efficiency optimization to enhance delivery performance
— Skilled in leadership-level presentations, effectively communicating program status and recommendations
— Proficiency in metrics-based decision-making to guide strategic choices
— Experience in mentorship to develop team capabilities and support professional growth
— Expertise in meeting facilitation to ensure productive and outcome-focused discussions
— Strong strategic problem-solving skills, particularly in ambiguous or rapidly changing contexts

We offer multiple benefits that include

— The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member
— Competitive compensation and perks. Annual performance review

— Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
— Gig-contract
— 21 paid vacation days per year, paid public holidays according to Ukrainian legislation
— Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
— Medical insurance is provided from day one. Sick leaves and medical leaves are available
— Remote working mode is available
— Free meals, fruits, and snacks when working in the office.