Payments Product Manager (FinTech)

We are hiring an Integrations / Payments Product Manager to support the successful integration of digital wallet and payment products with external merchants and partners. This is a coordination-heavy, technically fluent role sitting at the intersection of Product, Engineering, Operations, and external stakeholders. This is not a software development position. However, it requires a strong technical mindset, deep understanding of APIs and integration workflows, and the ability to translate business needs into practical integration solutions.

Details

Location: Remote in UKR/EU

Employment Type: Full-Time

Work Schedule: Flexible, preferably aligned with UK time (approx. 9–18)

English Level: C1

Industry: FinTech / Payments

Start: ASAP 

Key Responsibilities

• Coordinate merchant and partner integrations from initiation to go-live
• Support onboarding of new merchants using payment products
• Gather and document business and technical requirements
• Assist with MID creation and configuration activities
• Coordinate testing, certification, and rollout processes
• Support merchants using payment verification and related solutions
• Understand internal payment products and external systems
• Align integration requirements, priorities, and timelines
• Coordinate internal teams and external partners
• Ensure integrations follow best practices and established processes
• Act as primary point of contact for integration-related issues
• Investigate payment status, API, webhook, and configuration issues
• Coordinate resolution with Engineering and Operations
• Monitor integration performance and escalate when necessary
• Maintain integration documentation and guides
• Facilitate communication between internal and external teams
• Provide integration progress updates
• Ensure timely delivery of integration projects
• Collaborate with Product, Engineering, Compliance, and Commercial teams
• Identify optimization opportunities in onboarding and integration flows
• Stay updated on payment industry trends and best practices
• Improve partner experience and integration efficiency

Requirements

• 5+ years of experience in integrations, implementation, product operations, or technical support
• Strong understanding of APIs, webhooks, and system integrations
• Ability to read and interpret technical documentation
• Experience coordinating cross-functional projects
• Strong stakeholder management skills
• Excellent problem-solving and organizational abilities
• Comfortable working with both technical and non-technical teams
• Proactive mindset and willingness to grow within fintech

Nice to Have

• Experience in payments, fintech, e-commerce, or digital wallets
• Familiarity with REST APIs, JSON, XML
• Knowledge of merchant onboarding processes
• Understanding of payment processing and acquiring
• Experience supporting external partners during integration projects
• Experience using Postman, Swagger, or API documentation tools

Team & Culture

• Friendly and supportive fintech environment
• Strong internal expertise in payments
• Knowledge-sharing culture
• Opportunity to develop within a growing payment ecosystem