Business Analyst

Location: Ukraine (Remote / Office in Kyiv / Hybrid)
Employment: Full-time
Experience: 3+ years (exceptional postgraduate candidates with research achievements may be considered)

🏢 About the Company

group of companies specializing in the development and implementation of comprehensive IT solutions for the corporate and public sectors. Our projects are focused on long-term client partnerships and building complex, end-to-end solutions.

📋 What You'll Be Doing

• Pre-sales & sales support — gathering and analyzing preliminary business requirements, RFP analysis, BRD creation, participation in HLD design and CPD preparation
• Requirements elicitation — analyzing passive sources (existing documentation, regulatory frameworks, GDPR), proactive stakeholder engagement: interviews, facilitated sessions, business process research
• Requirements formalization — transforming business needs into clear, measurable requirements; classification (business, functional, non-functional, regulatory, integration); prioritization; change traceability
• Technical documentation & modeling — preparing HLD, SRS, TSD, SDD; describing business processes using BPMN, UML, DFD, ERD, C4, DMN, CMMN, EPC; creating diagrams in draw.io
• Development & testing support — clarifying business logic, participating in grooming/refinement sessions, analyzing incidents and change requests, ensuring implementation aligns with agreed requirements

✅ Must Have

• Strong communication skills — ability to clearly explain complex concepts, proactively initiate dialogue, facilitate discussions, and elicit hidden or unspoken requirements from stakeholders
• Understanding of business-to-technical requirements transformation — decomposing business requirements into functional specs, formulating technical and operational requirements, identifying "hidden" requirements from stakeholder conversations and documentation

✅ Should Have

• 3+ years of BA experience in relevant projects (enterprise IT, B2B, public sector) with a proven track record in requirements gathering, formalization, and system modeling from concept to implementation
• Knowledge of modeling notations — C4, DFD, EPC, BPMN, UML, ERD, DMN, CMMN and confident use of diagramming tools (draw.io)
• Project documentation experience — BRD, RFP, SRS, SDD, TSR, TSD — from concept and structure to final formalization and defense before review committees
• Domain understanding — DWH/DH/DL systems, current state of AI/ML and its practical applications

🟡 Could Have (Advantage)

• English or German at B1+ level — for working with international clients and documentation
• Experience with enterprise solutions — ERP, WMS, B2B portals
• Process automation experience — from individual operations to end-to-end cross-departmental workflows

🎯 What We Expect

• Delivering the function of business analysis, not just mechanically following procedures
• Proactive involvement in optimizing the BA process as a service
• A genuine drive for continuous professional growth
• Active engagement: listening, reasoning, facilitating
• Leveraging automation tools in your own work

🚫 What We Don't Expect

• Formal "box-ticking" or working just for the sake of it
• Passivity or indifference to project outcomes
• Inability to listen to others or work with feedback
• Unwillingness to analyze your own mistakes and learn from them

📝 Interview Preparation

We expect candidates to come prepared — having reviewed this description and ready with specific questions. In addition to your CV, please bring examples of your work (subject to NDA constraints).

If sharing real artifacts isn't possible, you may optionally prepare a sample case:
"McDonald's Ordering Process" — model the process with at least 3 entry points, ending with "Customer received the order." Describe roles, software, and devices involved. Format is up to you (text, diagrams, use cases) — please don't spend more than 2–3 hours on it.

🎁 What We Offer

• Long-term stability — full involvement in projects, full-time only
• Professional development — after 6–12 months: 100% funded training, internationally recognized BA certifications, conference participation (as attendee or speaker)
• Flexible work format — office (Kyiv, Pechersk), fully remote (anywhere with stable internet), or hybrid
• Engagement model — employment contract, sole proprietorship (FOP), or via Diia.City
• Compensation — $600 (Junior strong) to $1,999 (Middle strong / pre-Senior), based on actual qualification match