Senior Mobile Messaging Operations Manager. SMS Manager
Location: Remote or Warsaw
Type: Full-time
We’re hiring a Senior SMS Manager to build and scale SMS as a major revenue channel across our newsletter portfolio. This is a high-impact, greenfield role with full ownership of SMS strategy, infrastructure, subscriber growth, monetization, compliance, and team development.
Build a high-growth SMS channel from day one with executive support, significant ownership, and the opportunity to create a meaningful new revenue stream.
What You'll Do
- Launch and scale enterprise-level SMS programs from the ground up
- Build subscriber acquisition, engagement, and retention strategies
- Own SMS deliverability, segmentation, compliance, and analytics
- Develop SMS monetization through advertising, sponsorships, affiliate offers, and other revenue streams
- Create and optimize SMS content aligned with editorial and business goals
- Partner with leadership and revenue teams to drive growth
Hire and lead a high-performing SMS team as the channel expands
Requirements
- 5+ years of SMS marketing/mobile messaging experience
- Proven success launching and scaling SMS programs
- Hands-on experience with platforms such as Klaviyo, Attentive, Postscript, Twilio, or similar
- Strong expertise in subscriber growth, deliverability, and engagement
- Experience building SMS advertising products and revenue strategies
- Deep knowledge of TCPA, GDPR, CTIA, and SMS compliance best practices
- Strong analytical mindset and data-driven decision making
Excellent English communication skills (C1+)
Nice to Have
- Experience in newsletters, media, affiliate, or performance marketing
- Knowledge of automation tools (Make, Zapier, etc.)
- A/B testing expertise
- API, webhook, or integration experience
What it means to be part of our Team
- Multinational and intercultural experience
- Corporate library
- A world-class team to work with
- Growth opportunities
- Cutting-edge frameworks and technologies
- Competitive salary
- Common team activities (football, basketball, tennis, board games, and more)
- Bonuses according to the policy
- 21 paid vacation days & 14 paid sick leaves
- Work-life balance
- Cozy office in Warsaw available for you whenever you need it
Interested?
We’re always on the lookout for passionate, driven, and curious people to join our team.
If that sounds like you - we’d love to hear from you!
Required languages
| English | B2 - Upper Intermediate |