Senior Cross-Functional Project Manager (with Product func.)

About the Role
We are looking for a Senior Cross-Functional Project Manager with strong product and operational expertise to lead and coordinate strategic initiatives across multiple departments within the holding structure.
This role requires profound involvement in product-related processes, operational management, and cross-department execution. You will work closely with Product, Payments, CRM, Support, VIP, Analytics, Marketing, Affiliate, and Operations teams, acting as a key coordination point between business and execution.
The ideal candidate is highly organized, product-oriented, proactive, and capable of managing complex initiatives in a fast-paced iGaming environment.

Responsibilities:
— Leading and coordinating cross-functional tasks across multiple departments within the holding structure.
— Managing product-related operational processes and ensuring alignment between business, product, and technical teams.
— Driving execution of strategic initiatives in close collaboration with Product, Payments, CRM, Support, VIP, Analytics, Marketing, Affiliate, Compliance, and Operations departments.
— Acting as a central coordination point between stakeholders to ensure smooth communication and execution flow.
— Participating in product planning, feature prioritization, process optimization, and operational improvements.
— Managing the end-to-end project delivery lifecycle: planning, execution, monitoring, launch, and post-launch analysis.
— Building and maintaining scalable operational processes between departments.
— Coordinating integrations, launches, internal tools, operational flows, and product-related initiatives.
— Identifying operational bottlenecks and implementing solutions to improve efficiency and business performance.
— Working closely with product teams on backlog prioritization, requirements clarification, delivery timelines, and release coordination.
— Collaborating with Payments and Fraud teams to improve payment flows, conversion rates, risk-related processes, and user experience.
— Working together with Support and VIP departments to improve customer experience, retention flows, and operational quality.
— Participating in the development and implementation of internal workflows, SOPs, and cross-department interaction frameworks.
— Monitoring project risks, dependencies, timelines, and resource allocation.
— Ensuring transparency and regular reporting on project statuses, blockers, and delivery progress.
— Supporting management in operational decision-making and strategic execution.
— Coordinating multiple parallel initiatives in a fast-paced, high-growth environment.

Requirements:
— 4+ years of experience in Project Management, Product Operations, Product Management, or Cross-Functional Operations roles.
— Strong understanding of product development lifecycle and operational project management.
— Experience working in highly cross-functional environments involving multiple business units and stakeholders.
— Experience in iGaming, Betting, Fintech, Payments, or other high-load digital industries will be considered a strong advantage.
— Strong understanding of operational processes, product logic, customer lifecycle, and business metrics.
— Proven ability to manage complex projects with multiple stakeholders and moving parts.
— Strong communication, coordination, and organizational skills.
— Experience working closely with Product, Payments, CRM, Support, and Analytics teams.
— Ability to balance strategic thinking with hands-on execution.
— Strong problem-solving and prioritization skills.
— Experience with Jira, Confluence, Notion, ClickUp, or similar project management tools.
— Ability to work independently in a dynamic and fast-changing environment.
— English level: Upper-intermediate or higher.

Will be a plus:
— Strong understanding of player lifecycle, retention, payments, and operational flows.
— Experience working in fast-scaling startups or international holdings.
— Experience coordinating multiple stakeholders and distributed teams.
— Analytical mindset and ability to work with business and product metrics.
— Experience participating in product launches, integrations, and operational scaling.
— Background in Product Operations or Product Management will be considered a strong advantage.

Working Conditions:
— Competitive salary.
— Opportunity to work on large-scale international projects in a fast-growing holding environment.
— High level of ownership and influence on operational and product processes.
— Direct involvement in strategic and product-related decision-making.
— Flexible and dynamic working environment with rapid execution cycles.
— Remote work format.
— Opportunities for professional growth within the company structure.
— Collaborative environment with cross-functional international teams.