Community Manager / Customer Support

Tellurion Mobile, a game development company for iOS/Android platforms, is looking for a responsible and motivated person to join our team as a Community Manager / Customer Support 

Requirements:

• English proficiency (Intermediate level or higher);
• A creative mindset and willingness to contribute to the project.

Would be a plus:

• Passion for games (mobile or PC);
• Experience playing Minecraft.

Responsibilities:

• Monitoring user comments and discussions, and preparing responses on behalf of the game development company;
• Creating and maintaining user documentation for games (response templates, guides, how-to materials, FAQs, user documentation, etc.);
• Providing customer support to users;
• Generating new ideas and solutions.